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Communication Skills Practical File

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1K views12 pages

Communication Skills Practical File

Uploaded by

moumitasah45
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Bina Mohit Memorial School

[Insert School Logo/Image]

Subject: Information Technology (402)

Topic: Communication Skills

Session: 2024-25

Name: [Your Name]

Class: IX

Section: [Your Section]

Roll Number: [Your Roll Number]


Index
1. Introduction to Communication Skills 1

2. Types of Communication 2

3. Verbal Communication 3

4. Non-Verbal Communication 4

5. Listening Skills 5

6. Barriers to Effective Communication 6

7. Improving Communication Skills 7

8. Importance of Communication Skills in 8


IT

9. Conclusion 9

10. References 10
Introduction to Communication Skills
Communication skills are essential for success in any field. They involve the ability to
convey information effectively and efficiently. Good communication skills help in building
relationships, resolving conflicts, and improving productivity.
Types of Communication
Communication can be broadly categorized into:

1. Verbal Communication: Involves the use of words.


- Face-to-Face Communication
- Telephone Conversations
- Video Calls

2. Non-Verbal Communication: Involves body language, facial expressions, and gestures.


Verbal Communication
Verbal communication includes both spoken and written forms. It is the most common form
of communication.

- Spoken Communication: Includes conversations, speeches, and presentations.


- Written Communication: Includes emails, reports, and memos.
Non-Verbal Communication
Non-verbal communication often complements verbal communication and can convey
emotions and attitudes.

- Body Language
- Facial Expressions
- Gestures
- Eye Contact
Listening Skills
Listening is a crucial part of communication. It involves understanding and interpreting the
message being conveyed.

- Active Listening: Engaging with the speaker and providing feedback.


- Barriers to Listening: Distractions, preconceptions, and emotional blocks.
Barriers to Effective Communication
Several barriers can hinder effective communication:

- Physical Barriers: Distance, noise, and environment.


- Language Barriers: Different languages and jargon.
- Emotional Barriers: Stress, anger, and anxiety.
Improving Communication Skills
To improve communication skills, one must:

- Practice Active Listening


- Enhance Non-Verbal Communication
- Improve Clarity and Conciseness
- Seek Feedback
Importance of Communication Skills in IT
In Information Technology, communication skills are vital for:

- Team Collaboration
- Client Interaction
- Project Management
- Technical Support
Conclusion
Effective communication skills are essential for personal and professional success. By
improving these skills, individuals can enhance their relationships, productivity, and career
prospects.
References
- Textbook Chapter 1
- [Insert any additional sources here]

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