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Update to iOS 16
Explore all-new personalization features,
privacy and security enhancements, and
more ways to communicate seamlessly.
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solution.
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Turn an eligible device into credit towards a
new one, or recycle it for free.
Apple Trade In is good for you and the
planet.
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Accidents happen.
AppleCare+ covers them.
Get unlimited repairs for accidental damage
protection, 24/7 priority access to Apple
experts, and more.
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tech support cases, and much more.
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Safe and reliable repairs
At Apple, every product we make is built to
last. We design durable, easy-to-use devices
with innovative features that customers
depend on, all while protecting their privacy
and data. Customers should have access to
safe, reliable, and secure repairs with genuine
Apple parts if they need them.
Learn more about Appleʼs approach to
expanding access to safe and reliable repairs.
View (PDF)
Beware of counterfeit parts
Some counterfeit and third party power
adapters and batteries may not be designed
properly and could result in safety issues. To
ensure you receive a genuine Apple battery
during a battery replacement, we recommend
visiting an Apple Store or Apple Authorized
Service Provider. If you need a replacement
adapter to charge your Apple device, we
recommend getting an Apple power adapter.
Also non-genuine replacement displays may
have compromised visual quality and may fail
to work correctly. Apple-certified screen
repairs are performed by trusted experts who
use genuine Apple parts.
Be aware of gift card scams
Learn more
Apple Service Programs
Apple Watch Series 6 Service Program for
Blank Screen Issue
iPhone 12 and iPhone 12 Pro Service Program
for No Sound Issues
iPhone 11 Display Module Replacement
Program for Touch Issues
15-inch MacBook Pro Battery Recall Program
Apple Three-Prong AC Wall Plug Adapter
Recall Program
See all programs
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