BHAGYASHREE
Noida | 9876789830 | [email protected] | LinkedIn: https://www.linkedin.com/in/bhagyashree-singh-iimranchi/
Professional Experience
Project Lead 06/2023 to 12/2023
Sigma Infosolutions Ltd. – ITES (Provides IT services to clients across domains) Bangalore, India
Analytics
Designed project dashboard using Asana's reporting feature for real-time ticket tracking, enhancing team's efficiency and decision-making
Created vaccine sales tracking dashboard in Excel for a US pharmacy, analyzing KPIs like YoY sales, 3-months trend, and cycle completion for optimization
Feedback Review, Competitor Analysis & Ideation
Carried project and client feedback review, competitor & industry analysis & proposed 2 modules with 8 features integrated with application thus finalizing
deliverables & facilitating a proposed deal of $1 million for coming FY
Agile Development
Successfully implemented KANBAN using Asana for efficient project execution & reduced task delivery delays from 21% to 13%
Partnered with 2 teams - a group of 3 experts in WordPress, & a team of 2 Salesforce specialists for continuous development, test & deployment
Process Optimization
Optimized the Salesforce org's storage from 104% to 66%, thus saving the cost of storage accounting to $2.34 million
Led the integration of Salesforce DevOps centre, making deployment 40% faster
Implemented custom domain in auth0, aiding in successful login by eliminating third party cookies
Requirement Analysis
Performed business requirement analysis, designed various use cases, and BRDs, to ensure seamless user interactions, defining alert scenarios, prioritizing
machine safety, and minimizing downtime
Associate Product Manager 04/2022 to 06/2022
Crediwatch – Fintech (Provides credit intelligence and risk management services to leading Financial Institutions) Bangalore
Design and Solutions
Implemented the extension of EWS (Early Warning System) to the SME sector, democratizing access to critical reports and making previously costly information
accessible to a broader range of businesses
Analyzed problem statement & product vision, defined user journey, wireframes, and defined PRD with APIs for integration’
Researched & identified 10+ features to displayed on the SME businesses profile, gained an understanding of customer exp. in various segments
Analysis & Recommendations
Connected on calls, analysed feedbacks from 100+ customers to shape requirements & recommended 5 new strategies to scale up the platform
Competitor Analysis
Examined competitive landscape w.r.t. user journeys & identified 22+ product specifications, conducted primary & secondary research to understand legal
aspects associated with module
Software Developer 04/2018 to 06/2021
HCL Technologies Limited Noida
Analysis and Scalability
Incorporated a powerful commerce tool, to optimize sales & increased performance by 10% via search time reduction, increasing the ability to add new product
Revamped payment model for a renowned payments bank by adding 60+ billing partners, reinforced new utility bill payment platform scaling up the profits by
3 times & accomplished the benchmark of enrolling 5 lac customers to wallet
Development
Developed a microservice and efficiently managed master data of 800+ firms associated with NPCI by writing a cron job
Managed data of 1000+ products in a new e-commerce tool for an improvised access to data and cut down search speed from 20 secs to 8 secs
Analysed and implemented 25+ design requirements shared by the client & debugged 150+ bugs reported through tickets
Team Building
Orchestrated with 10+ stakeholders to plan deadlines & met them with 97% efficiency, assisted 3 new joiners with debugging & concept building
Graduate Engineer Trainee 08/2017 to 02/2018
HCLTech Noida
Managed a team of 6 software developers to design, develop and deliver a project for the Insurance industry
Education
MBA: General Management 03/2023
Indian Institute of Management, Ranchi Jharkhand
Majors in Information Systems & Business Analytics
Minors in Marketing, Strategy & Consulting
B. TECH: Computer Engineering 06/2017
Deptt of Computer Engineering, Punjabi University Punjab
Organizer at SAF Sports Club – organized 1st sporting event for Engineering Deptt. comprising of intra and inter department events [2016]
Event Head for Computer Technical Club (Crispolatia 2k16) – organized various technical events & signed sponsorship worth Rs 200K [2016]
Skills
Languages: SQL, OOP (Python, Java) Skills: Analytics, Product Management/Planning & Wireframing, User
Software & Architecture: Tableau, Excel, PowerPoint, Balsamiq, Figma, Stories & Journey, Problem Solving & Requirements Gathering, Project
Asana, Jira, Commercetools, Salesforce, WordPress, Microservice Management, Planning & Improvement, Agile Development, Leadership
Certifications
Certified Scrum Master: https://bcert.me/sewagryfp
