International Journal of

Information Management
ASSOCIATE EDITORS
Spyros Angelopoulos Vincent Dutot Ilias Pappas
Email: [email protected] Email: [email protected] Email: [email protected]
Alessio Maria Braccini Kishen Iyengar Huang Qian
Email: [email protected] Email: [email protected] Email: [email protected]
Petros Chamakiotis Neeraj Pandey Nripendra P. Rana
Email: [email protected] Email: [email protected] Email: [email protected]
Jacqueline Corbett Eleonora Pantano
Email: [email protected] Email: [email protected]
Rameshwar Dubey Savvas Papagiannidis
Email: [email protected] Email: [email protected]

DISTINGUISHED EDITORIAL ADVISORY BOARD

Professor Pär Ågerfalk D.P. Goyal Fevzi Okumus
Uppsala University, Sweden Indian Institute of Management Shillong, Shillong, University of Central Florida, Orlando, Florida, USA
Manju Ahuja India
Professor Shan L. Pan
University of Louisville, Louisville, Kentucky, USA Dr Marie Griffiths School of Information Systems and Technology
Professor Karin Axelsson Salford Business School, University of Salford, UK Management, University of New South Wales,
Linköping University, Sweden Varun Grover Australia
Professor Stuart Barnes University of Arkansas, Fayetteville, Arkansas, USA Professor Niki Panteli
King’s Business School, King’s College London, UK Professor Angappa Gunasekaran School of Management, Royal Holloway, University
France Bélanger School of Business and Public Administration, of London, UK
Virginia Tech, Blacksburg, Virginia, USA California State University, Bakersfield, USA Professor Thanos Papadopoulos
Izak Benbasat Professor Babita Gupta University of Kent, UK
The University of British Columbia, Vancouver, California State University Monterey Bay, USA Professor Theresa A. Pardo
British Columbia, Canada Professor M.P. Gupta Center for Technology in Government, University at
Anandhi Bharadwaj Department of Management Studies, Indian Albany, State University of New York, USA
Emory University, Atlanta, Georgia, USA Institute of Technology Delhi (IITD), India Professor Jan Pries-Heje
Professor Bharat Bhasker Professor Airo Hino Roskilde University, Denmark
Indian Institute of Management Raipur, India Faculty of Political Science and Economics, Waseda Professor Margherita Pagani
University, Japan Emlyon Business School, France
Professor Laurence Brooks
De Montfort University, UK Carol Hsu, PhD Professor Ramakrishnan Raman
The University of Sydney, Sydney, Australia Symbiosis International University Symbiosis
Professor Deborah Bunker
The University of Sydney Business School, Australia Professor Netta Iivari Institute of Business Management Pune, Pune,
University of Oulu, Finland India
Professor Lemuria Carter
School of Information Systems and Technology Professor Marijn Janssen Professor H. Raghav Rao
Management, University of New South Wales, Faculty of Technology, Policy and Management, College of Business, University of Texas at San
Australia Delft University of Technology, The Netherlands Antonio, USA
Professor Patrick Y.K. Chau Iris Junglas M. N. Ravishankar
Nottingham University Business School China College of Charleston, Charleston, South Carolina, Loughborough University, Loughborough, UK
USA Domingo Ribeiro Soriano, PhD
Professor Dubravka Cecez-Kecmanovic
UNSW Business School, the University of New South Professor Rekha Jain University of Valencia University Research
Wales, Australia Information Systems Area, Indian Institute of Institute in Social Economy Cooperativism and
Management, Ahmedabad, India Entrepreneurship, Valencia, Spain
Yolande E. Chan, PhD
McGill University Desautels, Faculty of Professor Melody Kiang Professor Alexander Richter
Management, Montréal, Quebec, Canada College of Business, California State University, Long Victoria University of Wellington, New Zealand
Beach, USA Professor Frantz Rowe
Dr Crispin Coombs
School of Business and Economics, Loughborough Professor Mitsuru Kodama Professor of Information Systems, the University of
University, UK College of Commerce, Graduate School of Business Nantes, France
Administration, Nihon University, Japan Professor Jennifer Rowley
Professor Kieran Conboy
School of Business & Economics, National University Mary Lacity Manchester Metropolitan University, UK
of Ireland, Galway (NUI Galway), Ireland University of Arkansas, Fayetteville, Arkansas, USA Professor Suprateek Sarker
Professor Ioanna Constantiou Matthew K.O. Lee McIntire School of Commerce, University of Virginia,
Department of Digitalization, Copenhagen Business City University of Hong Kong, Hong Kong, Hong Kong USA
School, Denmark Professor Miriam Lips Dr Priya Seetharaman
Professor Wendy Currie Victoria University of Wellington, Management Information Systems Group, Indian
Audencia Business School, France, France New Zealand Institute of Management Calcutta, India
Professor Robert M. Davison Claudia Loebbecke Professor Maung Kyaw Sein
Department of Information Systems, City University University of Cologne, Köln, Germany Department of Information Systems, University of
of Hong Kong, Hong Kong Professor Edimara Mezzomo Luciano Agder, Norway
Professor Rahul De' Pontifical University of Rio Grande do Sul, Brazil Professor Janice Sipior
Indian Institute of Management Bangalore, India Kalle Lyytinen School of Business, Villanova University. USA
"Manlio Del Giudice, PhD Case Western Reserve University, Cleveland, Ohio, Professor Mohini Singh
Link Campus University, Roma, Italy USA Pro Vice Chancellor (Research), Fiji National
Yanqing Duan, PhD M. Lynne Markus University, Fiji
University of Bedfordshire Business School, Luton, UK Bentley University, Waltham, Massachusetts, USA Prof. Manoj Kumar Tiwari
Professor John S Edwards Dr Bhimaraya Metri Indian Institute of Technology Kharagpur,
Aston Business School, Aston University, UK Indian Institute of Management Nagpur, VNIT Kharagpur, India
Professor Phillip Ein-Dor Campus, India Professor Thompson Sian Hin Teo
Coller School of Management, Tel Aviv University, Adrian Micu Department of Analytics & Operations, National
Israel Dunarea de Jos University of Galati, Management University of Singapore, Singapore
Robin Gauld, PhD, DCom Marketing Department, Galat˛i, Romania Prof.Sushil
University of Otago Otago Business School, Dunedin, Sunil Mithas Department of Management Studies, Indian
New Zealand University of South Florida, Tampa, Florida, USA Institute of Technology Delhi (IITD), India
DISTINGUISHED EDITORIAL ADVISORY BOARD (Continued)
Dr John Venable Professor Michael Wade Bai Yang
School of Management, Curtin University, Global Center for Digital Business Transformation, Chongqing Technology and Business University,
Australia IMD Business School, Lausanne, Switzerland School of Management, Chongqing, China
Professor Viswanath Venkatesh Professor WEI Kwok Kee Hua Zhao
Walton College of Business, University of Arkansas, National University of Singapore (NUS), Singapore Chongqing University, School of Economics and
USA Professor Robert Winter Business Administration, Chongqing, China
Giampaolo Viglia, PhD Institute of Information Management, School of
University of Portsmouth, Portsmouth, UK Management, University of St. Gallen, Switzerland

INTERNATIONAL EDITORIAL REVIEW BOARD

zainah qasem Xusen Cheng Mark Harris
The University of Jordan, Amman, Jordan Renmin University of China, Beijing, China Augusta University, Augusta, Georgia, United States
Stephan Aier Ting Chi Martin Hassell
University of St Gallen, St Gallen, Switzerland Washington State University, Pullman, Washington, Northern Arizona University, Flagstaff, Arizona,
Shahriar Akter United States United States
University of Wollongong, Wollongong, New South Charbel Jose Chiappetta Jabbour Geir Inge Hausvik
Wales, Australia University of Lincoln, Lincoln International Business University of Agder, Department of Information
Ali Alalwan School, Lincoln, United Kingdom Systems, Kristiansand, Norway
Al-Balqa' Applied University, Al Salt, Jordan Ronnie Das Jun He
Mousa Albashrawi Audencia Business School, Marketing Department, University of Michigan Dearborn, Dearborn,
King Fahd University of Petroleum and Minerals Nantes, France Michigan, United States
College of Sciences, , Saudi Arabia Bidit Dey Wu He
Raed Algharabat Brunel University London, Uxbridge, Old Dominion University, Norfolk, Virginia, United
Qatar University, Doha, Qatar United Kingdom States
Daniela Andreini Guanqi Ding Carolina Herrando
University of Bergamo, Bergamo, Italy Nanjing University of Finance and Economics, University of Zaragoza, Zaragoza, Spain
Federico de Andreis Nanjing, China Sara Hofmann
Giustino Fortunato Telematic University, Wenyu (Derek) Du University of Agder, Kristiansand, Norway
Benevento, Italy BeiHang University School of Economics and Laurie Hughes
Spyros Angelopoulos Management, Beijing, China Swansea University, Swansea, United Kingdom
Tilburg University, Tilburg, Netherlands Ramzi El-Haddadeh Vigneswara Ilavarasan
Abdullah M. Baabdullah Qatar University, Doha, Qatar Indian Institute of Technology Delhi, New Delhi,
King Abdulaziz University Faculty of Economics Maria Elisavet Balta India
and Administration Department of Management Kent Business School, Canterbury, United Kingdom Elvira Ismagilova
Information System, Jeddah, Saudi Arabia Myriam Ertz University of Bradford, Bradford, United Kingdom
Yves Barlette University of Quebec at Chicoutimi, Chicoutimi, Dmitry Ivanov
Montpellier Business School, Montpellier, France Quebec, Canada Berlin School of Economics and Law, Berlin,
Abhishek Behl Cyril Foropon Germany
Management Development Institute Gurgaon, Montpellier Business School, Montpellier, France Anand Jeyaraj
Gurgaon, India Pantea Foroudi Wright State University, Dayton, Ohio, United States
Roberta Bernardi Middlesex University, London, United Kingdom Muhammad Kamal
University of Bristol, Bristol, United Kingdom Loo Geok PEE Coventry University, Coventry, United Kingdom
Mithu Bhattacharya Nanyang Technological University, Singapore, Kawaljeet Kapoor
University of Detroit Mercy, Detroit, Michigan, Singapore Aston University, Birmingham, United Kingdom
United States Michail Giannakos Arpan Kumar Kar
Rui Bi Norwegian University of Science and Technology, Indian Institute of Technology Delhi, New Delhi,
Charles Sturt University, Albury, Australia Trondheim, Norway India
Daniel (Dan) Bumblauskas Xiang Gong Stan Karanasios
Drury University, Missouri, USA Xi'an Jiaotong University School of Management, RMIT University, Melbourne, Victoria, Australia
Peter André Busch Xian, China Naci Karkin
University of Agder, Department of Information Yiwei Gong Pamukkale University, Denizli, Turkey
Systems, Kristiansand, Norway Wuhan University School of Information Khalil-ur-Rahmen Khoumbati
Xiaofang Cai Management, Wuhan, China University of Sindh, Institute of Information and
Southern University of Science and Technology, Srikrishna Madhumohan Govindaluri Communication Technology, Jamshoro, Pakistan
Shenzhen, China Sultan Qaboos University, Muscat, Oman Jooho Kim
Paula de Camargo Fiorini Amita Goyal Chin National Weather Center, Norman, Oklahoma,
Federal University of Sao Carlos, Sao Carlos, Brazil Virginia Commonwealth University, Richmond, United States
Guangming Cao Virginia, United States Hatice Kizgin
Ajman University, Ajman, United Arab Emirates Shivam Gupta University of Bradford, Bradford, United Kingdom
Alexandru Capatina NEOMA Business School Department of Information Hoon Ko
Dunarea de Jos University of Galati, Galat˛i, Romania Systems, Supply Chain Management & Decision Chosun University, Gwangju, Republic of Korea
Arthur Carvalho Making, Reims, France Tibor Koltay
Miami University, Oxford, Ohio, USA Anabel Gutierrez University of Nyiregyhaza, Nyíregyháza, Hungary
Fabio Cassia University of Kent, Canterbury, United Kingdom Satish Krishnan
University of Verona, Verona, Italy Xi HU Indian Institute of Management Kozhikode
Ranganathan Chandrasekaran Nanjing University of Finance and Economics, Information Technology and Systems Area,
University of Illinois at Chicago, Chicago, Illinois, Nanjing, China Kozhikode, India
United States Moutaz Haddara Nir Kshetri
Chun-Ming Chang Kristiania University College, Oslo, Norway University of North Carolina at Greensboro,
Ming Chuan University, Taipei, Taiwan Kazem Haki Greensboro, North Carolina, United States
Chongyang Chen University of Saint Gallen School of Management Craig Kuziemsky
Soochow University, Suzhou, China Institute of Information Management, St. Gallen, MacEwan University, Edmonton, Alberta, Canada
Hsing-Chung Chen Switzerland Banita Lal
Asia University, Taichung, Taiwan Abid Haleem Bradford University School of Management,
Irene Chen Jamia Hamdard School of Engineering Sciences and Bradford, United Kingdom
National Changhua University of Education, Technology, New Delhi, India Tommi Laukkanen
Changhua, Taiwan Payam Hanafizadeh University of Eastern Finland, JOENSUU, Finland
Rui Chen Allameh Tabataba'i University, Tehran, Iran Sven Laumer
Southern University of Science and Technology, Elaine Harada Teixeira de Oliveira Friedrich-Alexander University Erlangen-
Shenzhen, China Federal University of Amazonas, Manaus, Brazil Nuremberg, Erlangen, Germany
Xiayu Chen Antoine Harfouche Francisco Liébana-Cabanillas
Hefei University of Technology, Hefei, China Paris Nanterre University, Nanterre, France University of Granada, Granada, Spain
INTERNATIONAL EDITORIAL REVIEW BOARD (Continued)
Dapeng Liu Brandis Phillips Arjun Somanathan
University of New South Wales, Sydney, New South North Carolina Agricultural and Technical State Vellore Institute of Technology, Vellore, India
Wales, Australia University, Greensboro, North Carolina, United Konstantina Spanaki
Kecheng Liu States Loughborough University, Loughborough, United
University of Reading, Reading, United Kingdom Jean Charles Pillet Kingdom
Yong Liu University of Lausanne Faculty of Business and Shalini Srivastava
Aalto University School of Business, Helsinki, Finland Economics, Lausanne, Switzerland Jaipuria Institute of Management, Lucknow, India
Chuan Luo Ales Popovic Stefan Stieglitz
Southwestern University of Finance and Economics, University of Ljubljana, Ljubljana, Slovenia University of Duisburg-Essen, Duisburg, Germany
Chengdu, China Nancy Pouloudi Niran Subramaniam
Zongwei Luo Athens University of Economics and Business, University of Reading, Reading, United Kingdom
Southern University of Science and Technology, Athens, Greece
Jianshan Sun
Shenzhen, China Maciel M. Queiroz Hefei University of Technology, Hefei, China
Matti Mäntymäki FGV EAESP, SAO PAULO, Brazil
Amir Talaei-Khoei
University of Turku, Turku, Finland Alok Raj University of Nevada Reno, Reno, Nevada, United
Carla Bonato Marcolin XLRI School of Management, Jamshedpur, India States
Federal University of Uberlandia, UBERLANDIA, Brazil T. Ramayah Kuttimani Tamilmani
Abbas Mardani (A.) Science University of Malaysia, Minden, Malaysia Bradford University School of Management,
Worcester Polytechnic Institute, Worcester, Li Ran Bradford, United Kingdom
Massachusetts, United States Xinyang Normal University, Xinyang, China Min Tang
Davit Marikyan Manuel Pedro Rodriguez Bolivar Chongqing Technology and Business University,
University of Bristol School of Economics, Bristol, University of Granada, Granada, Spain Chongqing, China
United Kingdom Sanjit K. Roy Abbas Tarhini
Machdel Matthee University of Western Australia, UWA Business Lebanese American University, Beirut, Lebanon
University of Pretoria, Pretoria, South Africa" School, Crawley, Western Australia, Australia Ching-I Teng
Vic Matta SURYA PRAKASH SINGH Chang Gung University, Taoyuan, Taiwan
Ohio University, Athens, Ohio, United States Indian Institute of Technology Delhi, New Delhi, India Jolien Ubacht
Nuno Melão Ganesh P. Sahu Delft University of Technology Faculty of Technology
Polytechnic Institute of Viseu, Portugal Motilal Nehru National Institute of Technology, Policy and Management, Delft, Netherlands
Patrick Mikalef Allahabad, India Gabriela Viale Pereira
Norwegian University of Science and Technology, Jari Salo Danube University Krems Department for
Trondheim, Norway University of Helsinki, Helsinki, Finland E-Governance and Administration, Krems, Austria
Annette Mills Brenda Scholtz Wei WU
University of Canterbury, Christchurch, New Zealand Nelson Mandela University, Port Elizabeth, South Nanjing University of Finance and Economics,
Michelangelo Misuraca Africa Nanjing, China
University of Calabria, Rende, Italy Edgar Serna M Samuel Fosso Wamba
Abel Monfort Antioquia Research Institute, Medellín, Colombia Toulouse Business School, Toulouse, France
ESIC Business and Marketing School, Madrid, Spain Abdul Sesay Tawei (David) Wang
Anastasija Nikiforova The University of Georgia, Athens, Georgia, United DePaul University, Chicago, Illinois, United States
University of Tartu Institute of Computer Science, States Yi-Shun Wang
Tartu, Estonia Mahmud A. Shareef National Changhua University of Education,
Rohit Nishant North South University, Dhaka, Bangladesh Changhua, Taiwan
Laval University, Quebec, Quebec, Canada Sujeet Kumar Sharma Garry Tan Wei Han
Robin Nunkoo Indian Institute of Management Tiruchirappalli, Tunku Abdul Rahman University, Petaling Jaya,
University of Mauritius, Reduit, Mauritius Tiruchirappalli, India Malaysia
Khaldoon Nusair Norman Shaw Lin Xiao
University of South Alabama, Mobile, Alabama, Ryerson University Ted Rogers School of Nanjing University of Aeronautics and Astronautics,
United States Management, Toronto, Ontario, Canada Nanjing, China
Johan Olaisen Xiao-Liang Shen Xun Xu
BI Norwegian Business School Department of Wuhan University, Wuhan, China California State University Stanislaus, Turlock,
Innovation and Economic Organisation, Sandvika, Donghee Shin California, United States
Norway Zayed University, Dubai, United Arab Emirates Jie (Kevin) Yan
Keng-Boon Ooi Haytham Siala The University of Texas at El Paso, El Paso, Texas,
UCSI University, Kuala Lumpur, Malaysia Newcastle University, Newcastle Upon Tyne, United United States
Babajide Osatuyi Kingdom William Yeoh
Pennsylvania State University, University Park, Jyoti Prakash Singh Deakin University, Burwood, Victoria, Australia
United States National Institute of Technology Patna, Patna, India Tan Yigitcanlar
Ilias Pappas Uthayasankar Sivarajah Queensland University of Technology Civil
University of Agder, Kristiansand, Norway University of Bradford, Bradford, United Kingdom Engineering and Built Environment School,
Brisbane, Australia
Samuli Pekkola Jonas Sjöström
Tampere University, Tampere, Finland Uppsala University, Uppsala, Sweden Sun Yongqiang
Wuhan University, Wuhan, China
Ferdinando Pennarola Emma Slade
Bocconi University, Milano, Italy University of Bristol, Bristol, United Kingdom Chul Woo Yoo
Florida Atlantic University, Boca Raton, Florida,
Dimitra Petrakaki Hanlie Smuts
United States
University of Sussex, Brighton, United Kingdom University of Pretoria, Pretoria, South Africa