Annex D

Training Plan
108 HRS + 80 HRS SIL = 188 HRS.
Modality Basic = Full Online
Modality Common = Full Online
Modality Core and SIL = Blended

Basic Competencies - 20 hrs.

Course: Events Management Services NC III

Unit of Lead Workplace Communication
Competency:
Module Title: Leading Workplace Communication
Modality: Check which modality will be applied. Multi-Modal is allowed.

( )Full online ( )Blended Learning ( ) Distance Learning (√) Face to Face Learning

Learning Contents Learning Resources

Outcomes
LO1: 1.1 Organization requirements  Self-paced Instructional
Communicate for written and electronic Materials
information communication methods  Self-Checks (Quiz)
about workplace 1.2 Effective verbal  Search Engine
communication methods  Group Discussion
processes.
1.3 Business writing  INFORMATION SHEET
1.4 Workplace etiquette
1.5 Organizing information
1.6 Conveying intended
meaning
1.7 Participating in a variety of
workplace discussions
1.8 Complying with organization
requirements for the use of
written and electronic
communication methods
1.9 Effective business writing
1.10 Effective clarifying and
probing skills
1.11 Effective questioning
techniques (clarifying and
probing)
LO2: Lead 2.1 Organization requirements  Self-paced Instructional
workplace for written and electronic Materials
discussions. communication methods  Self-Checks (Quiz)
2.2 Effective verbal  Search Engine
communication methods  Group Discussion
2.3 Workplace etiquette  INFORMATION SHEET
2.4 Organizing information
2.5 Conveying intended
meaning
2.6 Participating in variety of
workplace discussions

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TP-Events Management Services NC III
 2.7 Complying with
organization requirements
for the use of written and
electronic communication
methods
2.8 Effective clarifying and
probing skills

LO3: Identify and 3.1 Organization requirements  Self-paced Instructional

communicate for written and electronic Materials
issues arising in communication methods  Self-Checks (Quiz)
the workplace 3.2 Effective verbal  Search Engine
communication methods  Group Discussion
3.3 Workplace etiquette  INFORMATION SHEET
3.4 Communication problems
and issues
3.5 Barriers in communication
3.6 Organizing information
3.7 Conveying intended
meaning
3.8 Participating in a variety of
workplace discussions
3.9 Complying with organization
requirements for the use of
written and electronic
communication methods
3.10 Effective clarifying and
probing skills
3.11 Identifying issues
3.12 Negotiation and
communication skills

Course: Events Management Services NC III

Unit of Competency: Lead Small Team
Module Title: Leading Small Team
Modality: Check which modality will be applied. Multi-Modal is allowed.

( )Full online ( )Blended online ( ) Distance Learning ( √) Face to Face Learning

Learning Outcomes Contents Learning Resources

LO1: Provide team 1.1 Facilitation of Team work  Self-paced Instructional
leadership 1.2 Company policies and Materials
procedures relating to work  Self-Checks (Quiz)
performance  Search Engine
1.3 Performance standards and
 Group Discussion
expectations
1.4 Monitoring individual’s and
 INFORMATION SHEET
team’s performance vis a vis
client’s and group’s
expectation
1.5 Communication skills

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TP-Events Management Services NC III
 required for leading teams
1.6 Group
facilitation skills
1.7 Negotiating skills
1.8 Setting performance
expectation
LO2: Assign 2.1 Work plan and procedure  Self-paced Instructional
responsibilities 2.2 Work requirements and Materials
targets  Self-Checks (Quiz)
2.3 Individual and group  Search Engine
expectations and
 Group Discussion
assignments
 INFORMATION SHEET
2.4 Ways to improve group
leadership and membership
2.5 Communication skills
2.6 Management skills
2.7 Negotiating skills
2.8 Evaluation skills Identifying
team member’s strengths
and rooms for
improvement
LO3: Set 3.1 One’s roles and  Self-paced Instructional
performance responsibilities in the team Materials
expectations for team 3.2 Feedback giving and  Self-Checks (Quiz)
members receiving  Search Engine
3.3 Performance expectation
 Group Discussion
3.4 Communication skills
 INFORMATION SHEET
3.5 Accurate empathy
3.6 Congruence
3.7 Unconditional positive regard
Handling of Feedback
LO4: Supervise team 4.1 Performance Coaching  Self-paced Instructional
performance 4.2 Performance management Materials
4.3 Performance Issues  Self-Checks (Quiz)
4.4 Communication skills  Search Engine
required for leading teams  Group Discussion
Coaching skill  INFORMATION SHEET
 www.youtube.com

Course: Events Management Services NC III

Unit of Competency: Apply Critical Thinking and Problem-Solving Techniques in the
Workplace
Module Title: Applying Critical Thinking and Problem-Solving Techniques in the
Workplace
Modality: Check which modality will be applied. Multi-Modal is allowed.

( )Full online ( )Blended online ( ) Distance Learning (√) Face to Face Learning

Learning Outcomes Contents Learning Resources

LO1: Examine 1.1 Competence includes a  Self-paced Instructional
specific workplace thorough knowledge and Materials
challenges understanding of the process,  Self-Checks (Quiz)

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TP-Events Management Services NC III
 normal operating parameters,  Search Engine
and product quality to  Group Discussion
recognize non-standard  INFORMATION SHEET
situations. www.youtube.com
1.2 Competence to include the
ability to apply and explain,
enough for the identification
of fundamental causes of
specific workplace
challenges.
1.3 Relevant equipment and
operational processes.
1.4 Enterprise goals, targets and
measures.
1.5 Enterprise quality OHS and
environmental requirement.
1.6 Enterprise information
systems and data collation
1.7 Industry codes and
standards.
1.8 Using range of analytical
techniques (e.g., planning,
attention, simultaneous and
successive processing of
information) in examining
specific challenges in the
workplace.
1.9 Identifying extent and causes
of specific challenges in the
workplace.

LO2: Analyze the 2.1 Competence includes a  Self-paced Instructional

causes of specific thorough knowledge and Materials
workplace challenges understanding of the process,  Self-Checks (Quiz)
normal operating parameters,  Search Engine
and product quality to
 Group Discussion
recognize non-standard
situations.
 INFORMATION SHEET
2.2 Competence to include the  www.youtube.com
ability to apply and explain,
sufficient for the identification
of fundamental cause,
determining the corrective
action and provision of
recommendations.
2.3 Relevant equipment and
operational processes.
2.4 Enterprise goals, targets and
measures.
2.5 Enterprise quality OSH and
environmental requirement.
2.6 Enterprise information
systems and data collation.
2.7 Industry codes and

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TP-Events Management Services NC III
 standards.
2.8 Using range of analytical
techniques (e.g., planning,
attention, simultaneous and
successive processing of
information) in examining
specific challenges in the
workplace.
2.9 Identifying extent and causes
of specific challenges in the
workplace.
2.10 Providing clear-cut
findings on the nature of
each identified workplace
challenges
3.1 Competence to include the  Self-paced Instructional
LO3 Formulate ability to apply and explain, Materials
resolutions to sufficient for the identification  Self-Checks (Quiz)
specific workplace of fundamental cause,  Search Engine
challenges determining the corrective
 Group Discussion
action and provision of
recommendations
 INFORMATION SHEET
3.2 Relevant equipment and  www.youtube.com
operational processes
3.3 Enterprise goals, targets and
measures
3.4 Enterprise quality OSH and
environmental requirement
3.5 Principles of decision making
strategies and techniques
3.6 Enterprise information
systems and data collation
3.7 Industry codes and
standards
3.8 Using range of analytical
techniques (e.g., planning,
attention, simultaneous and
successive processing of
information) in examining
specific challenges in the
workplace.
3.9 Identifying extent and causes
of specific challenges in the
workplace.
3.10 Providing clear-cut
findings on the nature of each
identified workplace
challenges.
3.11 Devising,
communicating,
implementing and
evaluating strategies and
techniques in addressing

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TP-Events Management Services NC III
 specific workplace
challenges.
4.1 Competence to include the  Self-paced Instructional
LO4 Implement ability to apply and explain, Materials
action plans sufficient for the identification  Self-Checks (Quiz)
communicate of fundamental cause,  Search Engine
results determining the corrective
 Group Discussion
action and provision of
recommendations
 INFORMATION SHEET
www.youtube.com
4.2 Relevant equipment and
operational processes
4.3 Enterprise goals, targets and
measures
4.4 Enterprise quality, OSH and
environmental requirement
4.5 Principles of decision making
strategies and techniques
4.6 Enterprise information
systems and data collation
4.7 Industry codes and
standards
4.8 Using range of analytical
techniques (e.g., planning,
attention, simultaneous and
successive processing of
information) in examining
specific challenges in the
workplace.
4.9 Identifying extent and causes
of specific challenges in the
workplace.
4.10 Providing clear-cut
findings on the nature of each
identified workplace
challenges.
4.11 Devising, communicating,
implementing and evaluating
strategies and techniques in
addressing specific workplace
challenges.

Course: Events Management Services NC III

Unit of Work in a diverse environment
Competency:
Module Title: Working in a diverse environment
Modality: Check which modality will be applied. Multi-Modal is allowed.

( )Full online ( ) Blended online ( ) Distance Learning (√) Face to Face Learning

Learning Contents Learning Resources

Outcomes
LO1 Develop 1.1 Understanding cultural diversity  Self-paced Instructional
an individual’s in the workplace Materials

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TP-Events Management Services NC III
cultural 1.2 Norms of behavior for  Self-Checks (Quiz)
awareness and interacting and dialogue with  Search Engine
sensitivity specific groups (e. g., Muslims  Group Discussion
and other non-Christians, non-  INFORMATION SHEET
Catholics, tribes/ethnic groups,
 www.youtube.com
foreigners)
1.3 Different methods of verbal and
non-verbal communication in a
multicultural setting
1.4 Applying cross-cultural
communication skills (i.e.
different business customs,
beliefs, communication
strategies)
1.5 Showing affective skills –
establishing rapport and
empathy, understanding, etc.
1.6 Demonstrating openness and
flexibility in communication
Recognizing diverse groups in the
workplace and community as
defined by divergent culture,
religion, traditions and practices
LO2 Work 2.1 Value of diversity in the  Self-paced Instructional
effectively in an economy and society in terms Materials
environment that of Workforce development  Self-Checks (Quiz)
acknowledges 2.2 Importance of inclusiveness in a  Search Engine
diverse environment
and values  Group Discussion
2.3 Shared vision and
cultural diversity understanding of and
 INFORMATION SHEET
commitment to team,  www.youtube.com
departmental, and
organizational goals and
objectives
2.4 Strategies for customer service
excellence
2.5 Demonstrating cross-cultural
communication skills and active
listening
2.6 Recognizing diverse groups in
the workplace and community
as defined by divergent culture,
religion, traditions and practices
2.7 Demonstrating collaboration
skills
Exhibiting customer service
excellence
LO3 Identify 3.1 Value, and leverage of cultural  Self-paced Instructional
common issues in diversity Materials
a multicultural and 3.2 Inclusivity and conflict  Self-Checks (Quiz)
diverse resolution  Search Engine
3.3 Workplace harassment
environment  Group Discussion
3.4 Change management and ways
to overcome resistance to
 INFORMATION SHEET
 www.youtube.com

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TP-Events Management Services NC III
 change
3.5 Advanced strategies for
customer service excellence
3.6 Addressing diversity-related
conflicts in the workplace
3.7 Eliminating discriminatory
behavior towards customers
and co-workers
Utilizing change management
policies in the workplace

Course: Events Management Services NC III

Unit of Propose methods of applying learning and innovation in the
Competency: organization
Module Title: Proposing methods of applying learning and innovation in the
organization
Modality: Check which modality will be applied. Multi-Modal is allowed.

( )Full online ( )Blended online ( ) Distance Learning (√) Face to Face Learning

Learning Contents Learning Resources

Outcomes
LO1: Assess work 1.1 Seven habits of highly effective  Self-paced Instructional
procedures, people. Materials
processes, and 1.2 Character strengths that foster  Self-Checks (Quiz)
systems in terms innovation and learning  Search Engine
(Christopher Peterson and Martin
of innovative  Group Discussion
Seligman, 2004)
1.3 Five minds of the future
 INFORMATION SHEET
concepts (Gardner, 2007).  www.youtube.com
1.4 Adaptation concepts in
neuroscience (Merzenich, 2013).
1.5 Transtheoretical model of
behavior change (Prochaska,
DiClemente, & Norcross, 1992)
1.6 Demonstrating collaboration
and networking skills.
1.7 Applying basic research and
evaluation skills
1.3 Generating insights on how to
improve organizational procedures,
processes and systems through
innovation.
LO2: Generate 2.1 Seven habits of highly effective  Self-paced Instructional
practical action people. Materials
plans for improving 2.2 Character strengths that foster  Self-Checks (Quiz)
work procedures, innovation and learning  Search Engine
processes 2.3 Five minds of the future
 Group Discussion
concepts
2.4 Adaptation concepts in
 INFORMATION SHEET
neuroscience  www.youtube.com
2.5 Transtheoretical model of
behavior change

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TP-Events Management Services NC III
 2.6 Assessing readiness for work
procedures, processes and
systems.
2.7 Generating insights to improve
organizational procedures,
processes and systems through
innovation.
2.8 Facilitating action plans on how
to apply innovative procedures in
the organization
LO3. Evaluate the 3.1 Five minds of the future  Self-paced Instructional
effectiveness of concepts Materials
the proposed (Gardner, 2007)  Self-Checks (Quiz)
action plans 3.2 Adaptation concepts in  Search Engine
neuroscience,
 Group Discussion
(Merzenich, 2013).
3.3 Transtheoretical model of
 INFORMATION SHEET
 www.youtube.com
behavior change (Prochaska,
DiClemente, & Norcross, 1992).
3.4 Generating insights to improve
organizational procedures,
processes and systems through
innovation.
3.5 Facilitating action plans for
innovative in the organization.
3.6 Communicating results of the
evaluation of the proposed and
implemented changes in the
workplace procedures and
systems.
Developing action plans for
continuous improvement on the
basic systems, processes and
procedures in the organization

Course: Events Management Services NC III

Unit of Use information systematically
Competency:
Module Title: Using information systematically
Modality: Check which modality will be applied. Multi-Modal is allowed.

( )Full online ( )Blended online ( ) Distance Learning (√) Face to Face Learning

Learning Contents Learning Resources

Outcomes
LO1 Use 1.1 Application in collating  Self-paced Instructional
technical information Materials
information 1.2 Procedures for inputting,  Self-Checks (Quiz)
maintaining and archiving  Search Engine
information
 Group Discussion
1.3 Guidance to people who need
to find and use information
 INFORMATION SHEET
1.4 Organize information  www.youtube.com

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TP-Events Management Services NC III
 1.5 Classify stored information for
identification and retrieval
1.6 Operate the technical
information system by using
agreed procedures
1.7 Collating information
1.8 Operating appropriate and valid
procedures for inputting,
maintaining and archiving
information
1.9 Advising and offering guidance
to people who need to find and
use information
1.10 Organizing information into
a suitable form for reference
and use
1.11 Classifying stored
information for identification and
retrieval
Operating the technical information
system by using agreed procedures
LO2: Apply 2.1. Attributes and limitations of  Self-paced Instructional
information available software tools Materials
technology (IT) 2.2. Procedures and work  Self-Checks (Quiz)
instructions for the use of IT  Search Engine
2.3. Operational requirements for IT
 Group Discussion
systems
2.4. Sources and flow paths of data
 INFORMATION SHEET
2.5. Security systems and  www.youtube.com
measures that can be used
2.6. Extract data and format reports
2.7. Methods of entering and
processing information
2.8. WWW enabled applications
2.9. Identifying attributes and
limitations of available software
tools
2.10. Using procedures and work
instructions for the use of IT
2.11. Describing operational
requirements for IT systems
2.12. Identifying sources and flow
paths of data
2.13. Determining security systems
and measures that can be used
2.14. Extracting data and format
reports
2.15. Describing methods of
entering and processing
information
2.16. Using WWW applications

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LO3 Edit, format 3.1 Basic file-handling technique  Self-paced Instructional
and check 3.2 Techniques in checking Materials
information documents  Self-Checks (Quiz)
3.3 Techniques in editing and  Search Engine
formatting
 Group Discussion
3.4 Proof reading techniques
3.5 Using basic file-handling
 INFORMATION SHEET
 www.youtube.com
techniques is used for the
software
3.6 Using different techniques in
checking documents
3.7 Applying editing and formatting
techniques
Applying proof reading
techniques

Course: Events Management Services NC III

Unit of Evaluate Occupational Safety and Health Work Practices
Competency:
Module Title: Evaluating Occupational Safety and Health Work Practices
Modality: Check which modality will be applied. Multi-Modal is allowed.

( )Full online ( ) Blended online ( ) Distance Learning (√) Face to Face Leaning

Learning Contents Learning Resources

Outcomes
LO1 Identify 1.1 OSH work practices issues  Self-paced Instructional
OSH compliance 1.2 OSH work standards Materials
requirements 1.3 General OSH principles and  Self-Checks (Quiz)
legislations  Search Engine
1.4 Company workplace policies  Group Discussion
and guidelines  INFORMATION SHEET
1.5 Standards and safety  www.youtube.com
requirements of work process
and procedure
1.6 Communication skills
1.7 Interpersonal skills
1.8 Critical thinking skills
Observation skills
LO2 Set OSH 2.1 OSH work targets  Self-paced Instructional
work targets 2.2 OSH Indicators Materials
2.3 OSH work instructions  Self-Checks (Quiz)
2.4 Safety and health requirements  Search Engine
of tasks
 Group Discussion
2.5 Workplace guidelines on
providing feedback on OSH
 INFORMATION SHEET
and security concerns  www.youtube.com
2.6 OSH regulations Hazard control
procedures
2.7 OSH trainings relevant to work
2.8 Communication skills
2.9 Collaborating skills
2.10 Critical thinking skills

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TP-Events Management Services NC III
 2.11 Observation skills
LO3 Evaluate 3.1 OSH Practices  Self-paced Instructional
effectiveness of 3.2 OSH metrics Materials
Occupational 3.3 OSH Evaluation Techniques  Self-Checks (Quiz)
Safety and Health 3.4 OSH standards  Search Engine
3.5 Critical thinking Skills
work instructions  Group Discussion
3.6 Evaluating Skills
 INFORMATION SHEET
 www.youtube.com
LO4. Appreciate 3.7 OSH Practices  Self-paced Instructional
Philippine Labor 3.8 OSH metrics Materials
Law and Rights 3.9 OSH Evaluation Techniques  Self-Checks (Quiz)
of the workers 3.10 OSH standards  Search Engine
3.11 Critical thinking Skills
 Group Discussion
3.12 Evaluating Skills
 INFORMATION SHEET
 www.youtube.com

Course: Events Management Services NC III

Unit of Evaluate Environmental Work Practices
Competency:
Module Title: Evaluating Environmental Work Practices
Modality: Check which modality will be applied. Multi-Modal is allowed.

( ) Full online ( ) Blended online ( ) Distance Learning (√) Face to Face Learning

Learning Contents Learning Resources

Outcomes
LO1 Interpret 1.1 Environmental Issues  Self-paced Instructional
environmental 1.2 Environmental Work Materials
practices, Procedures  Self-Checks (Quiz)
policies, and 1.3 Environmental Laws  Search Engine
1.4 Environmental Hazardous
procedures  Group Discussion
and Non-Hazardous Materials
1.5 Environmental required
 INFORMATION SHEET
license, registration or  www.youtube.com
certification
1.6 Analyzing Environmental
Issues and Concerns
1.7. Critical thinking
1.8. Problem Solving
1.9. Observation Skills
LO2 Establish 2.1 Environmental indicators  Self-paced Instructional
targets to 2.2 Relevant Environment Materials
evaluate Personnel or expert  Self-Checks (Quiz)
2.3 Relevant Environmental  Search Engine
environmental
Trainings and Seminars
practices  Group Discussion
2.4 Investigative Skills
2.5 Critical thinking
 INFORMATION SHEET
2.6 Problem Solving  www.youtube.com
Observation Skills
LO3 Evaluate 3.1 Environmental Practices  Self-paced Instructional
effectiveness of 3.2 Environmental Standards Materials

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environmental and Procedures  Self-Checks (Quiz)
practices 3.3 Documentation and Record  Search Engine
Keeping Skills  Group Discussion
3.4 Critical thinking  INFORMATION SHEET
3.5 Problem Solving  www.youtube.com
Observation Skills

Course: Events Management Services NC III

Unit of Facilitate Entrepreneurial Skills for Micro-Small-Medium Enterprises
Competency: (MSMEs)
Module Title: Facilitating Entrepreneurial Skills for Micro-Small-Medium
Enterprises (MSMEs)
Modality: Check which modality will be applied. Multi-Modal is allowed.

( ) Full online ( ) Blended online ( ) Distance Learning (√) Face to Face Learning

Learning Contents Learning Resources

Outcomes
LO1 Develop 1.1 Business models and  Self-paced Instructional
and maintain strategies Materials
micro-small- 1.2 Types and categories of  Self-Checks (Quiz)
medium businesses  Search Engine
1.3 Business operation
enterprise  Group Discussion
1.4 Basic Bookkeeping
(MSMEs) skills in 1.5 Business internal controls
 INFORMATION SHEET
the organization 1.6 Basic quality control and  www.youtube.com
assurance concepts
1.7 Government and regulatory
processes
1.8 Basic bookkeeping/
accounting skills
1.9 Communication skills
1.10 Building relations with
customer and employees
Building competitive advantage of
the enterprise
LO2 Establish 2.1 Public relations concepts  Self-paced Instructional
and maintain 2.2 Basic product promotion Materials
client-base/ma strategies  Self-Checks (Quiz)
2.3 Basic market and feasibility  Search Engine
rket
studies
 Group Discussion
2.4 Basic business ethics
2.5 Building customer relations
 INFORMATION SHEET
2.6 Individual marketing skills  www.youtube.com
2.7 Using basic advertising
(posters/ tarpaulins, flyers,
social media, etc.)
LO3 Apply 3.1 Cash flow management  Self-paced Instructional
budgeting and 3.2 Basic financial management Materials
financial 3.3 Basic financial accounting  Self-Checks (Quiz)
management 3.4 Business internal controls  Search Engine
3.5 Setting business priorities and
skills  Group Discussion
strategies

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 3.6 Interpreting basic financial  INFORMATION SHEET
statements  www.youtube.com
3.7 Preparing business plans

Training Plan
Common Competencies – 24 hrs.

Course: Events Management Services NC III

Unit of Roster Staff
Competency:
Module Title: Rostering Staff
Modality: Check which modality will be applied. Multi-Modal is allowed.

( ) Full online ( ) Blended online ( ) Distance Learning (√) Face to Face Learning

Learning Contents Learning Resources

Outcomes
LO1 Develop 1.1 The role of staff rosters and Self-paced Learning Materials
and implement their importance in controlling Self-Checks (Quiz)
staff rosters staff costs Task Sheet
1.2 Factors to be considered when Performance Criteria Checklist
developing rosters
Google Search Engine
1.3 Formats for the presentation of
staff rosters and details to be Group Discussion
included https://www.linkedin.com/
1.4 Knowledge on area of operation www.youtube.com
for which roster is being
developed
1.5 Organizing information
Preparing staff rosters
LO2 Maintain 2.1 The role of staff rosters and  Self-paced Learning Materials
staff records their importance in controlling  Self-Checks (Quiz)
staff costs  Task Sheet
2.2 Factors to be considered when  Performance Criteria Checklist
developing rosters
 Google Search Engine
2.3 Formats for the presentation of
staff rosters and details to be  Group Discussion
included  https://www.linkedin.com/
2.4 Knowledge on area of operation  www.youtube.com
for which roster is being
developed
2.5 Organizing information
Preparing staff rosters

Course: Events Management Services NC III

Unit of Control and order stock
Competency:

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TP-Events Management Services NC III
Module Title: Controlling and order stock
Modality: Check which modality will be applied. Multi-Modal is allowed.

(x)Full online ( )Blended online ( ) Distance Learning

Learning Contents Learning Resources

Outcomes
LO1 Maintain  Stock level maintenance  Self-paced Learning Materials
stock levels and techniques as appropriate to the  Self-Checks (Quiz)
records industry sector  Task Sheet
 Typical stocktaking procedures  Performance Criteria Checklist
as appropriate to the industry
 Google Search Engine
sector
 Stock recording systems  Group Discussion
 Stock security systems  https://www.linkedin.com/
 Types of stock control  www.youtube.com
documentation and systems that
may be applied in the hospitality
industry
 Reasons for stock loss and
damage
 Collect, organize and analyze
information
 Plan and organize activities
Application of underpinning
knowledge
LO2 Process  Stock level maintenance  Self-paced Learning Materials
stock orders techniques as appropriate to the  Self-Checks (Quiz)
industry sector  Task Sheet
 Typical stocktaking procedures  Performance Criteria Checklist
as appropriate to the industry
 Google Search Engine
sector
 Stock recording systems  Group Discussion
 Stock security systems  https://www.linkedin.com/
 Types of stock control  www.youtube.com
documentation and systems that
may be applied in the hospitality
industry
 Reasons for stock loss and
damage
 Collect, organize and analyze
information
 Plan and organize activities
Application of underpinning
knowledge
LO3 Minimize  Stock level maintenance  Self-paced Learning Materials
stock losses techniques as appropriate to the  Self-Checks (Quiz)
industry sector  Task Sheet
 Typical stocktaking procedures  Performance Criteria Checklist
as appropriate to the industry
 Google Search Engine
sector
 Stock recording systems  Group Discussion
 Stock security systems  https://www.linkedin.com/
 Types of stock control  www.youtube.com

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TP-Events Management Services NC III
 documentation and systems that
may be applied in the hospitality
industry
 Reasons for stock loss and
damage
 Collect, organize and analyze
information
 Plan and organize activities
Application of underpinning
knowledge
LO4 Follow-up  Stock level maintenance  Self-paced Learning Materials
orders techniques as appropriate to the  Self-Checks (Quiz)
industry sector  Task Sheet
 Typical stocktaking procedures  Performance Criteria Checklist
as appropriate to the industry
 Google Search Engine
sector
 Stock recording systems  Group Discussion
 Stock security systems  https://www.linkedin.com/
 Types of stock control  www.youtube.com
documentation and systems that
may be applied in the hospitality
industry
 Reasons for stock loss and
damage
 Collect, organize and analyze
information
 Plan and organize activities
Application of underpinning
knowledge
LO5 Organize  Stock level maintenance  Self-paced Learning Materials
and administer techniques as appropriate to the  Self-Checks (Quiz)
stocks industry sector  Task Sheet
 Typical stocktaking procedures  Performance Criteria Checklist
as appropriate to the industry
 Google Search Engine
sector
 Stock recording systems  Group Discussion
 Stock security systems  https://www.linkedin.com/
 Types of stock control  www.youtube.com
documentation and systems that
may be applied in the hospitality
industry
 Reasons for stock loss and
damage
 Collect, organize and analyze
information
 Plan and organize activities
Application of underpinning
knowledge

Course: Events Management Services NC III

Unit of Competency: Train Small Groups

Module Title: Training Small Groups

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Modality: Check which modality will be applied. Multi-Modal is allowed.

( ) Full online ( ) Blended online ( ) Distance Learning (√) Face to Face Learning

Learning Outcomes Contents Learning Resources

 Identification of evidence of  Self-paced Learning
LO1 Prepare for competency Materials
trainings  Competency in the units being  Self-Checks (Quiz)
taught  Task Sheet
 Training delivery methods
 Performance Criteria
 Planning and documenting
training approaches
Checklist
 Training delivery methods  Google Search Engine
 Training strategies and  Group Discussion
techniques which facilitate  https://www.linkedin.com/
learning process  www.youtube.com
 Correct use of equipment and
presentation skills appropriate
for the training
 Communication skills (written
and oral)
LO2 Deliver training  Identification of evidence of  Self-paced Learning
competency Materials
 Competency in the units  Self-Checks (Quiz)
being taught  Task Sheet
 Training delivery methods  Performance Criteria
 Planning and documenting Checklist
training approaches  Google Search Engine
 Training delivery methods  Group Discussion
 Training strategies and  https://www.linkedin.com/
techniques which facilitate  www.youtube.com
learning process
 Correct use of equipment
and presentation skills
appropriate for the training
 Communication skills
(written and oral)
LO3 Provide 3.1. Identification of  Self-paced Learning
opportunities for evidence of competency Materials
practices 3.2. Competency in the units  Self-Checks (Quiz)
being taught  Task Sheet
3.3. Training delivery
 Performance Criteria
methods
3.4. Planning and
Checklist
documenting training  Google Search Engine
approaches  Group Discussion
3.5. Training delivery  https://www.linkedin.com/
methods  www.youtube.com
3.6. Training strategies and
techniques which facilitate
learning process
3.7. Correct use of

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 equipment and presentation
skills
appropriate for the training
3.8. Communication skills
(written and oral)
LO4 Review training 4.1. Identification of  Self-paced Learning
evidence of competency Materials
4.2. Competency in the units  Self-Checks (Quiz)
being taught  Task Sheet
4.3. Training delivery
 Performance Criteria
methods
4.4. Planning and
Checklist
documenting training  Google Search Engine
approaches  Group Discussion
4.5. Training delivery  https://www.linkedin.com/
methods  www.youtube.com
4.6. Training strategies and
techniques which facilitate
learning process
4.7. Correct use of
equipment and presentation
skills
appropriate for the training
4.8. Communication skills
(written and oral)

Course: Events Management Services NC III

Unit of Competency: Establish and Conduct Business Relationships
Module Title: Establishing and Conduct Business Relationships
Modality: Check which modality will be applied. Multi-Modal is allowed.

(x)Full online ( )Blended online ( ) Distance Learning

Learning Outcomes Contents Learning Resources

1.1 Business environment  Self-paced Learning
LO1 Establish and including major industry Materials uploaded in
conduct business issues in LMS
relationships which the tourism and  Self-Checks (Quiz)
hospitality industry operates.  Task Sheet
1.2 Legal issues that affect
negotiations and contracts
 Performance Criteria
1.3 General knowledge Checklist
about contracts.  Google Search Engine
1.4 Negotiation and  Video Conferencing
communication techniques (Google Meet)
appropriate to  https://www.linkedin.com/
negotiations.  www.youtube.com
1.5 Interpersonal skills
1.6 Mathematical skills i.e.
calculating profit margins for
the contract
LO2 Conduct 2.1 Business environment  Self-paced Learning
negotiations including major industry Materials uploaded in

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 issues in LMS
which the tourism and  Self-Checks (Quiz)
hospitality industry operates.  Task Sheet
2.2 Legal issues that affect  Performance Criteria
negotiations and contracts
Checklist
2.3 General knowledge
about contracts.
 Google Search Engine
2.4 Negotiation and  Video Conferencing
communication techniques (Google Meet)
appropriate to  https://www.linkedin.com/
negotiations.  www.youtube.com
2.5 Interpersonal skills
2.6 Mathematical skills i.e.
calculating profit margins for
the contract
LO3 Make formal 3.1 Business environment  Self-paced Learning
business agreements including major industry Materials uploaded in
issues in LMS
which the tourism and  Self-Checks (Quiz)
hospitality industry operates.  Task Sheet
3.2 Legal issues that affect
negotiations and contracts
 Performance Criteria
3.3 General knowledge Checklist
about contracts.  Google Search Engine
3.4 Negotiation and  Video Conferencing
communication techniques (Google Meet)
appropriate to  https://www.linkedin.com/
negotiations.  www.youtube.com
3.5 Interpersonal skills
3.6 Mathematical skills i.e.
calculating profit margins for
the contract
LO4 Foster and 4.1 Business environment  Self-paced Learning
maintain business including major industry Materials uploaded in
relationships issues in LMS
which the tourism and  Self-Checks (Quiz)
hospitality industry operates.  Task Sheet
4.2 Legal issues that affect
negotiations and contracts
 Performance Criteria
4.3 General knowledge Checklist
about contracts.  Google Search Engine
4.4 Negotiation and  Video Conferencing
communication techniques (Google Meet)
appropriate to  https://www.linkedin.com/
negotiations.  www.youtube.com
4.5 Interpersonal skills
4.6 Mathematical skills i.e.
calculating profit margins for
the contract

Training Plan
Core Competencies – 64 hrs.

Course: Events Management Services NC III

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Unit of Plan and develop event proposal or bid
Competency:
Module Title: Planning and develop event proposal or bid
Modality: Check which modality will be applied. Multi-Modal is allowed.

()Full online (x)Blended online () Distance Learning

Learning Contents Learning Resources

Outcomes
LO1 Interpret 1.1 Components required for  Self-paced Learning
event brief meeting/event proposals and Materials uploaded in
bids and product knowledge in LMS
relation to those  Self-Checks (Quiz)
components  Task Sheet
1.2 Networks and
interrelationships of different
 Performance Criteria
industry Checklist
sectors in relation to  Google Search Engine
meeting/event proposal/bids  Video Conferencing (Google
1.3 Presentation techniques for Meet)
proposal and bid materials,  https://www.linkedin.com/
including current technology  www.youtube.com
1.4 Assessing quotes and
product information from
suppliers
to make an effective selection
1.5 Creating an effective
presentation format for the bid
document
1.6 Allocating responsibilities to
team members and
monitoring progress on bid
preparations
1.7 Running team meetings to
monitor progress
1.8 Making cost estimates for
inclusion in the bid document
1.9 Creating a proposal from
scratch within an extremely
short timeframe
1.10 Designing an animated
computer presentation
LO2 Develop 2.1 Event Proposal and bids  Self-paced Learning
proposal and 2.2 Interrelationships of Materials uploaded in
bid details event proposal and bids LMS
2.3 Presentation techniques  Self-Checks (Quiz)
for proposal and bid  Task Sheet
materials  Performance Criteria
2.4 Effective quotations Checklist
techniques and product  Google Search Engine
information  Video Conferencing (Google
2.5 Events bid presentation Meet)
techniques  https://www.linkedin.com/
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 2.6 Roles and responsibilities  www.youtube.com
of a team leader and team
members during event
2.7 Event team progress
monitoring techniques
2.8 Cost estimates
techniques
2.9 Quick proposal
techniques
2.10 Animated computer
presentation
3.1 Components required for  Self-paced Learning
LO3 meeting/event proposals and Materials uploaded in
bids and product knowledge in LMS
Develop bid relation to those  Self-Checks (Quiz)
materials components  Task Sheet
3.2 Networks and
interrelationships of different
 Performance Criteria
industry Checklist
sectors in relation to  Google Search Engine
meeting/event proposal/bids  Video Conferencing (Google
3.3 Presentation techniques for Meet)
proposal and bid materials,  https://www.linkedin.com/
including current technology  www.youtube.com
3.4 Assessing quotes and
product information from
suppliers
to make an effective selection
3.5 Creating an effective
presentation format for the bid
document
3.6 Allocating responsibilities to
team members and
monitoring progress on bid
preparations
3.7 Running team meetings to
monitor progress
3.8 Making cost estimates for
inclusion in the bid document
3.9 Creating a proposal from
scratch within an extremely
short timeframe
3.10 Designing an animated
computer presentation
LO4 Submit
4.1 Components required for  Self-paced Learning
meeting/event proposals and Materials uploaded in
or present bids and product knowledge in LMS
the bid or relation to those  Self-Checks (Quiz)
proposal on components
 Task Sheet
time 4.2 Networks and
interrelationships of different
 Performance Criteria
industry Checklist
sectors in relation to  Google Search Engine
meeting/event proposal/bids  Video Conferencing (Google

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 4.3 Presentation techniques for Meet)
proposal and bid materials,  https://www.linkedin.com/
including current technology  www.youtube.com
4.4 Assessing quotes and
product information from
suppliers
to make an effective selection
4.5 Creating an effective
presentation format for the bid
document
4.6 Allocating responsibilities to
team members and
monitoring progress on bid
preparations
4.7 Running team meetings to
monitor progress
4.8 Making cost estimates for
inclusion in the bid document
4.9 Creating a proposal from
scratch within an extremely
short timeframe
4.10 Designing an animated
computer presentation

Course: Events Management Services NC III

Unit of Develop an event concept
Competency:
Module Title: Developing an event concept
Modality: Check which modality will be applied. Multi-Modal is allowed.

()Full online (x)Blended online () Distance Learning

Learning Contents Learning Resources

Outcomes
LO1 Identify 1.1. Key stakeholders for  Self-paced Learning
overall event different types of events Materials uploaded in
objectives and 1.2. Internal and external LMS
scope factors to be considered when  Self-Checks (Quiz)
developing an event concept  Task Sheet
1.3. Key management issues
that impact on development of
 Performance Criteria
an Checklist
event concept  Google Search Engine
1.4. Creative options for  Video Conferencing (Google
different types of event Meet)
1.5. Completing and reporting  https://www.linkedin.com/
on an internal research process  www.youtube.com
to determine key factors
affecting a corporate event
1.6. Developing concept, theme
and format proposals for
presentation to an event
organizing committee

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 1.7. Liaising with multiple
potential contractors to develop
an
event concept within a very
short timeframe
1.8. Coordinating a
brainstorming session to
develop the
creative elements of an event
1.9. Estimating costs for
particular concepts and formats
1.10. Developing a solution to a
situation where the event
principal’s desire for a particular
creative component does
not fit with the overall concept
1.11. Using computer software
to develop an animated
presentation on an event
concept
LO2 Establish 2.1. Different types of  Self-paced Learning
event concept events Materials uploaded in
theme and 2.2. Internal and external LMS
format event concept  Self-Checks (Quiz)
2.3. Event concepts  Task Sheet
common issues
2.4. Different types of
 Performance Criteria
event creative techniques Checklist
2.5 Corporate event  Google Search Engine
2.6 Concept, theme, and proper  Video Conferencing (Google
proposals format Meet)
2.7 Quick event concept  https://www.linkedin.com/
techniques  www.youtube.com
2.8 Creative elements of an
event
2.9 Concepts and formats
costing
2.10 Solution for incorrect
event concept
2.11 Animated computer
presentation for event concept

Course: Events Management Services NC III

Unit of Develop event program
Competency:
Module Title: Developing event program
Modality: Check which modality will be applied. Multi-Modal is allowed.

()Full online (x)Blended online () Distance Learning

Learning Contents Learning Resources

Outcomes
LO1. Identify 1.1 Typical conference session  Self-paced Learning

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conference formats Materials uploaded in
objectives 1.2 Range of options for event LMS
staging and venue set-ups  Self-Checks (Quiz)
1.3 Principles of adult learning  Task Sheet
1.4 Needs of different segments
 Performance Criteria
o the market in relation to
conference activities (e.g.
Checklist
corporate, associations,  Google Search Engine
government)  Video Conferencing (Google
skills Meet)
1.5 Assessing and selecting  https://www.linkedin.com/
optimum pre-and post-touring  www.youtube.com
options or social events for a
given event
1.6 Presenting a draft event
proposal to the sponsoring
organization
1.7 Developing a precise
schedule for all event activities
1.8 Running a mind-mapping
session with colleagues to
source ideas for an event
program
1.9 Calculating costs to ensure
they remain within budget
guidelines
1.10 Adjusting a draft program
to meet a 20% budget cutback
1.11 Using a computer to
calculate costs
LO2. Design 2.1 Typical conference session  Self-paced Learning
event program formats Materials uploaded in
2.2 Range of options for event LMS
staging and venue set-ups  Self-Checks (Quiz)
2.3 Principles of adult learning  Task Sheet
2.4 Needs of different segments
o the market in relation to
 Performance Criteria
conference activities (e.g. Checklist
corporate, associations,  Google Search Engine
government)  Video Conferencing (Google
skills Meet)
2.5 Assessing and selecting  https://www.linkedin.com/
optimum pre-and post-touring  www.youtube.com
options or social events for a
given event
2.6 Presenting a draft event
proposal to the sponsoring
organization
2.7 Developing a precise
schedule for all event activities
2.8 Running a mind-mapping
session with colleagues to
source ideas for an event
program
2.9 Calculating costs to ensure

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 they remain within budget
guidelines
2.10 Adjusting a draft program
to meet a 20% budget cutback
2.11 Using a computer to
calculate costs
LO3. Finalize 3.1 Typical conference session  Self-paced Learning
program details formats Materials uploaded in
3.2 Range of options for event LMS
staging and venue set-ups  Self-Checks (Quiz)
3.3 Principles of adult learning  Task Sheet
3.4 Needs of different segments
o the market in relation to
 Performance Criteria
conference activities (e.g. Checklist
corporate, associations,  Google Search Engine
government)  Video Conferencing (Google
skills Meet)
3.5 Assessing and selecting  https://www.linkedin.com/
optimum pre-and post-touring  www.youtube.com
options or social events for a
given event
3.6 Presenting a draft event
proposal to the sponsoring
organization
3.7 Developing a precise
schedule for all event activities
3.8 Running a mind-mapping
session with colleagues to
source ideas for an event
program
3.9 Calculating costs to ensure
they remain within budget
guidelines
3.10 Adjusting a draft program
to meet a 20% budget cutback
3.11 Using a computer to
calculate costs

Course: Events Management Services NC III

Unit of Select event venue and site
Competency:
Module Title: Selecting event venue and site
Modality: Check which modality will be applied. Multi-Modal is allowed.

()Full online (x)Blended online ( ) Distance Learning

Learning Contents Learning Resources

Outcomes
LO1. Analyze 1.1 Different styles of venues  Self-paced Learning
venue or site and sites, services offered and Materials uploaded in
requirements their suitability for particular LMS
event types  Self-Checks (Quiz)
1.2 Venue and site options  Task Sheet

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 within a given locality  Performance Criteria
1.3 Presentation styles for Checklist
venue and site information and  Google Search Engine
interpretation of this information  Video Conferencing (Google
1.4 Sources for information on
Meet)
venue and site
1.5 Features and requirements  https://www.linkedin.com/
of a typical venue or site  www.youtube.com
contracts
1.6 Typical operational
structures within a venue
including
relevant personnel, internal
networks and interrelationships
and reporting structures.
1.7 Analyzing information from
a range of venues or sites and
assessing suitability
1.8 Developing an event
specification document
1.9 Selecting and booking
venues for an event
1.10 Running a venue sub-
committee meeting to assess
venue
options
1.11 Calculating floor space
requirements for a given event
1.12 Adjusting venues and
dates when venue availability is
limited
LO2. Source 2.1 Different styles of venues  Self-paced Learning
event venues or and sites, services offered and Materials uploaded in
sites their suitability for particular LMS
event types  Self-Checks (Quiz)
2.2 Venue and site options  Task Sheet
within a given locality
2.3 Presentation styles for
 Performance Criteria
venue and site information and Checklist
interpretation of this information  Google Search Engine
2.4 Sources for information on  Video Conferencing (Google
venue and site Meet)
2.5 Features and requirements  https://www.linkedin.com/
of a typical venue or site  www.youtube.com
contracts
2.6 Typical operational
structures within a venue
including
relevant personnel, internal
networks and interrelationships
and reporting structures.
2.7 Analyzing information from
a range of venues or sites and
assessing suitability
2.8 Developing an event

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 specification document
2.9 Selecting and booking
venues for an event
2.10 Running a venue sub-
committee meeting to assess
venue
options
2.11 Calculating floor space
requirements for a given event
2.12 Adjusting venues and
dates when venue availability is
limited

Course: Events Management Services NC III

Unit of Develop and update event industry knowledge
Competency:
Module Title: Developing and update event industry knowledge
Modality: Check which modality will be applied. Multi-Modal is allowed.

()Full online (x)Blended online () Distance Learning

Learning Contents Learning Resources

Outcomes
1.1 Main types of events  Self-paced Learning
LO1 Source including the following for Materials uploaded in
and apply different LMS
information event types:  Self-Checks (Quiz)
on the -Objectives/roles  Task Sheet
structure and -Scope
-Nature of audience
 Performance Criteria
operation of
-Key stakeholders Checklist
the event  Google Search Engine
industry -Key elements of staging an
event  Video Conferencing (Google
1.2 Structure and function of the Meet)
events industry, including:  https://www.linkedin.com/
-Relationships between the  www.youtube.com
events industry and other
industries such as
entertainment
-Businesses and organizations
involved in the
industry
-Key motivations for hosting
events
1.3 Role and impact of events
on local economies
1.4 Legal and ethical issues
that impact on event
management including
overview of relevant legislation
1.5 Current and emerging
technology for different aspects
of

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 the event management process
1.6 Deciding whether to join an
industry association based on
evaluation of promotional
materials
1.7 Coordinating with clients on
protocol requirements for a
given event
1.8 Organizing a personal
program of professional
development activities for the
upcoming year
1.9 Discussing industry
developments with colleagues
1.10 Responding to a situation
at a particular type of event
where candidate has no
knowledge of its components
1.11 Using the internet to
source information on the
events industry
2.1 Main types of events  Self-paced Learning
LO2 Source including the following for Materials uploaded in
and apply different LMS
information event types:  Self-Checks (Quiz)
on ethical -Objectives/roles  Task Sheet
and legal -Scope
-Nature of audience
 Performance Criteria
issues for the
-Key stakeholders Checklist
event  Google Search Engine
industry -Key elements of staging an
event  Video Conferencing (Google
2.2 Structure and function of the Meet)
events industry, including:  https://www.linkedin.com/
-Relationships between the  www.youtube.com
events industry and other
industries such as
entertainment
-Businesses and organizations
involved in the
industry
-Key motivations for hosting
events
2.3 Role and impact of events
on local economies
2.4 Legal and ethical issues
that impact on event
management including
overview of relevant legislation
2.5 Current and emerging
technology for different aspects
of
the event management process
2.6 Deciding whether to join an
industry association based on
evaluation of promotional

28 | P a g e
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 materials
2.7 Coordinating with clients on
protocol requirements for a
given event
2.8 Organizing a personal
program of professional
development activities for the
upcoming year
2.9 Discussing industry
developments with colleagues
2.10 Responding to a situation
at a particular type of event
where candidate has no
knowledge of its components
2.11 Using the internet to
source information on the
events industry
3.1 Main types of events  Self-paced Learning
LO3 Source including the following for Materials uploaded in
and apply different LMS
information event types:  Self-Checks (Quiz)
on event -Objectives/roles  Task Sheet
industry -Scope
-Nature of audience
 Performance Criteria
technology
-Key stakeholders Checklist
-Key elements of staging an  Google Search Engine
event  Video Conferencing (Google
3.2 Structure and function of the Meet)
events industry, including:  https://www.linkedin.com/
-Relationships between the  www.youtube.com
events industry and other
industries such as
entertainment
-Businesses and organizations
involved in the
industry
-Key motivations for hosting
events
3.3 Role and impact of events
on local economies
3.4 Legal and ethical issues
that impact on event
management including
overview of relevant legislation
3.5 Current and emerging
technology for different aspects
of
the event management process
3.6 Deciding whether to join an
industry association based on
evaluation of promotional
materials
3.7 Coordinating with clients on
protocol requirements for a
given event

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 3.8 Organizing a personal
program of professional
development activities for the
upcoming year
3.9 Discussing industry
developments with colleagues
3.10 Responding to a situation
at a particular type of event
where candidate has no
knowledge of its components
3.11 Using the internet to
source information on the
events industry
4.1 Main types of events  Self-paced Learning
LO4 Update including the following for Materials uploaded in
event different LMS
industry event types:  Self-Checks (Quiz)
knowledge -Objectives/roles  Task Sheet
-Scope
-Nature of audience
 Performance Criteria
-Key stakeholders Checklist
-Key elements of staging an  Google Search Engine
event  Video Conferencing (Google
4.2 Structure and function of the Meet)
events industry, including:  https://www.linkedin.com/
-Relationships between the  www.youtube.com
events industry and other
industries such as
entertainment
-Businesses and organizations
involved in the
industry
-Key motivations for hosting
events
4.3 Role and impact of events
on local economies
4.4 Legal and ethical issues
that impact on event
management including
overview of relevant legislation
4.5 Current and emerging
technology for different aspects
of
the event management process
4.6 Deciding whether to join an
industry association based on
evaluation of promotional
materials
4.7 Coordinating with clients on
protocol requirements for a
given event
4.8 Organizing a personal
program of professional
development activities for the
upcoming year

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 4.9 Discussing industry
developments with colleagues
4.10 Responding to a situation
at a particular type of event
where candidate has no
knowledge of its components
4.11 Using the internet to
source information on the
events industry

Course: Events Management Services NC III

Unit of Provide on-site events management services
Competency:
Module Title: Providing on-site events management services
Modality: Check which modality will be applied. Multi-Modal is allowed.

()Full online (x)Blended online () Distance Learning

Learning Contents Learning Resources

Outcomes
1.1 Typical on-site events  Self-paced Learning
LO1 Prepare management systems and Materials uploaded in
for on-site procedures LMS
management 1.2 Logistics for on-site  Self-Checks (Quiz)
management including  Task Sheet
contractor
communication mechanisms
 Performance Criteria
and protocols (e.g. main Checklist
liaison person within a venue,  Google Search Engine
hierarchy of control, walkie  Video Conferencing (Google
talkie Meet)
options)  https://www.linkedin.com/
1.3 Running sheets and how  www.youtube.com
they are used
1.4 Importance of and
techniques for managing stress
and
time during the operation of an
event
1.5 Characteristics of written
contractor documentation
including event order and other
technical specifications
1.6 Safety/risk issues
associated with the movement
of
numbers of people at meeting
and event venues
1.7 Negotiation skills in specific
relation to time constraints of
on-site activities
1.8 Checking all aspects of the
event or meeting set up against

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 the pre-arranged agreements
1.9 Providing a pre-event
briefing to operational staff and
suppliers
1.10 Discussing problems with
operational staff and providing
advice on how to solve them
1.11 Developing plans for on-
site management
1.12 Preparing service
reconfirmation checklists
1.13 Providing instructions to
operational team members,
briefing and debriefing suppliers
and staff
1.14 Checking capacity of
venue outlets against numbers
of
registrations
1.15 Checking and signing
accounts in accordance with
supplier
agreements
1.16 Identifying room set up
deficiencies and discrepancies
in
supply of equipment and taking
prompt action to rectify the
situation
1.17 Creating and collating a
computerized running sheet
2.1 Typical on-site events  Self-paced Learning
LO2 management systems and Materials uploaded in
procedures LMS
Oversee 2.2 Logistics for on-site  Self-Checks (Quiz)
meeting/even management including  Task Sheet
t set- up contractor
communication mechanisms
 Performance Criteria
and protocols (e.g. main Checklist
liaison person within a venue,  Google Search Engine
hierarchy of control, walkie  Video Conferencing (Google
talkie Meet)
options)  https://www.linkedin.com/
2.3 Running sheets and how  www.youtube.com
they are used
2.4 Importance of and
techniques for managing stress
and
time during the operation of an
event
2.5 Characteristics of written
contractor documentation
including event order and other
technical specifications
2.6 Safety/risk issues

32 | P a g e
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 associated with the movement
of
numbers of people at meeting
and event venues
2.7 Negotiation skills in specific
relation to time constraints of
on-site activities
2.8 Checking all aspects of the
event or meeting set up against
the pre-arranged agreements
2.9 Providing a pre-event
briefing to operational staff and
suppliers
2.10 Discussing problems with
operational staff and providing
advice on how to solve them
2.11 Developing plans for on-
site management
2.12 Preparing service
reconfirmation checklists
2.13 Providing instructions to
operational team members,
briefing and debriefing suppliers
and staff
2.14 Checking capacity of
venue outlets against numbers
of
registrations
2.15 Checking and signing
accounts in accordance with
supplier
agreements
2.16 Identifying room set up
deficiencies and discrepancies
in
supply of equipment and taking
prompt action to rectify the
situation
2.17 Creating and collating a
computerized running sheet
3.1 Typical on-site events  Self-paced Learning
LO3 Monitor management systems and Materials uploaded in
meeting/even procedures LMS
t operation 3.2 Logistics for on-site  Self-Checks (Quiz)
management including  Task Sheet
contractor
communication mechanisms
 Performance Criteria
and protocols (e.g. main Checklist
liaison person within a venue,  Google Search Engine
hierarchy of control, walkie  Video Conferencing (Google
talkie Meet)
options)  https://www.linkedin.com/
3.3 • Running sheets and how  www.youtube.com
they are used
3.4 • Importance of and

33 | P a g e
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 techniques for managing stress
and
time during the operation of an
event
3.5 Characteristics of written
contractor documentation
including event order and other
technical specifications
3.6 Safety/risk issues
associated with the movement
of
numbers of people at meeting
and event venues
3.7 Negotiation skills in specific
relation to time constraints of
on-site activities
3.8 Checking all aspects of the
event or meeting set up against
the pre-arranged agreements
3.9 Providing a pre-event
briefing to operational staff and
suppliers
3.10 Discussing problems with
operational staff and providing
advice on how to solve them
3.11 Developing plans for on-
site management
3.12 Preparing service
reconfirmation checklists
3.13 Providing instructions to
operational team members,
briefing and debriefing suppliers
and staff
3.14 Checking capacity of
venue outlets against numbers
of
registrations
3.15 Checking and signing
accounts in accordance with
supplier
agreements
3.16 Identifying room set up
deficiencies and discrepancies
in
supply of equipment and taking
prompt action to rectify the
situation
3.17 Creating and collating a
computerized running sheet
4.1 On-site events management  Self-paced Learning
LO4 systems and procedures Materials uploaded in
4.2 Logistics for on-site LMS
Oversee management, communication  Self-Checks (Quiz)
meeting/even mechanisms and protocols  Task Sheet
4.3 Running sheets

34 | P a g e
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 4.4 techniques to manage  Performance Criteria
t breakdown stress and time during events Checklist
operation  Google Search Engine
4.5 Technical specification and  Video Conferencing (Google
characteristics of contractor
Meet)
4.6 Safety and risk
management  https://www.linkedin.com/
4.7 Negotiation techniques for  www.youtube.com
on-site activities
4.8 Pre-agreements events
aspect
4.9 Pre-event briefing
4.10 Techniques to
resolve common operation and
staff issue
4.11 Plans for on-site
management
4.12 Service
reconfirmation checklists
4.13 Briefing and
debriefing techniques
4.14 Venues and sites
capacity assessment
techniques
4.15 Supplier common
terms and conditions
4.16 Techniques to
assess room set up deficiencies
and discrepancies
4.17 Computerized
running sheet

Course: Events Management Services NC III

Unit of Manage contractors for indoor events
Competency:
Module Title: Managing contractors for indoor events
Modality: Check which modality will be applied. Multi-Modal is allowed.

()Full online (x)Blended online () Distance Learning

Learning Contents Learning Resources

Outcomes
LO1 Identify 1.1 Roles and responsibilities of  Self-paced Learning
event organizations involved in event Materials uploaded in
operational staging LMS
requirements 1.2 Fundamentals of  Self-Checks (Quiz)
Obligations and Contracts  Task Sheet
1.3 Suppliers of staging
services and sources of
 Performance Criteria
information on Checklist
staging services  Google Search Engine
1.4 Risk management issues to  Video Conferencing (Google
be considered for key areas of Meet)

35 | P a g e
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 event staging  https://www.linkedin.com/
1.5 Knowledge of terminology,  www.youtube.com
services and key technology in
key areas of staging including:
-Catering
-Venue decoration
-Audio-visual options
-Sound amplification
-Lighting
-Rigging
-Live entertainment
-Registration areas
-Display
-Security
-Electronic media coverage of
events
-Safety equipment
1.6 The key inclusions for
contractor briefing or
specification
documents
1.7 Assessing competitive
quotes from staging suppliers
1.8 Developing a tender brief
for staging suppliers
1.9 Appointing and managing
multiple suppliers before, during
and after an event
1.10 Negotiating with suppliers
on changing requirements
1.11 Calculating numbers of
exhibition panels required for a
trade show
1.12 Negotiating with a supplier
who is failing to meet contract
obligations
1.13 Creating different staging
scenarios
2.1 Roles and responsibilities of  Self-paced Learning
LO2 Source organizations involved in event Materials uploaded in
contractors staging LMS
2.2 Fundamentals of  Self-Checks (Quiz)
Obligations and Contracts  Task Sheet
2.3 Suppliers of staging
services and sources of
 Performance Criteria
information on Checklist
staging services  Google Search Engine
2.4 Risk management issues to  Video Conferencing (Google
be considered for key areas of Meet)
event staging  https://www.linkedin.com/
2.5 Knowledge of terminology,  www.youtube.com
services and key technology in
key areas of staging including:
-Catering
-Venue decoration

36 | P a g e
TP-Events Management Services NC III
 -Audio-visual options
-Sound amplification
-Lighting
-Rigging
-Live entertainment
-Registration areas
-Display
-Security
-Electronic media coverage of
events
-Safety equipment
2.6 The key inclusions for
contractor briefing or
specification
documents
2.7 Assessing competitive
quotes from staging suppliers
2.8 Developing a tender brief
for staging suppliers
2.9 Appointing and managing
multiple suppliers before, during
and after an event
2.10 Negotiating with suppliers
on changing requirements
2.11 Calculating numbers of
exhibition panels required for a
trade show
2.12 Negotiating with a supplier
who is failing to meet contract
obligations
2.13 Creating different staging
scenarios

37 | P a g e
TP-Events Management Services NC III
 3.1 Roles and responsibilities of  Self-paced Learning
LO3 Monitor organizations involved in event Materials uploaded in
contractors staging LMS
3.2 Fundamentals of  Self-Checks (Quiz)
Obligations and Contracts  Task Sheet
3.3 Suppliers of staging
services and sources of
 Performance Criteria
information on Checklist
staging services  Google Search Engine
3.4 Risk management issues to  Video Conferencing (Google
be considered for key areas of Meet)
event staging  https://www.linkedin.com/
3.5 Knowledge of terminology,  www.youtube.com
services and key technology in
key areas of staging including:
-Catering
-Venue decoration
-Audio-visual options
-Sound amplification
-Lighting
-Rigging
-Live entertainment
-Registration areas
-Display
-Security
-Electronic media coverage of
events
-Safety equipment
3.6 The key inclusions for
contractor briefing or
specification
documents
3.7 Assessing competitive
quotes from staging suppliers
3.8 Developing a tender brief
for staging suppliers
3.9 Appointing and managing
multiple suppliers before, during
and after an event
3.10 Negotiating with suppliers
on changing requirements
3.11 Calculating numbers of
exhibition panels required for a
trade show
3.12 Negotiating with a supplier
who is failing to meet contract
obligations
3.13 Creating different staging
scenarios

Course: Events Management Services NC III

Unit of Develop and update knowledge on protocol
Competency:
Module Title: Developing and update knowledge on protocol

38 | P a g e
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Modality: Check which modality will be applied. Multi-Modal is allowed.

()Full online (x)Blended online () Distance Learning

Learning Contents Learning Resources

Outcomes
LO1 Seek 1.1 Importance and role of  Self-paced Learning
information on protocol in different events and Materials uploaded in
appropriate situations LMS
protocol 1.2 Key sources of information  Self-Checks (Quiz)
on protocol  Task Sheet
1.3 Main types of civic functions
held in the Philippines
 Performance Criteria
1.4 Philippine ranking system Checklist
including order of precedence,  Google Search Engine
ranks and forms of address and  Video Conferencing (Google
wearing of honors and Meet)
medals  https://www.linkedin.com/
1.5 Appropriate protocols for  www.youtube.com
the involvement of indigenous
peoples and other cultural
groups in events
1.6 Correct use of national
symbols including flags,
anthems
and military salutes
1.7 Forms of address for
different VIPs and dignitaries,
both
for written correspondence and
in oral communication
1.8 Protocol procedures for
different types of function
including:
-Invitations to VIPs
-Arrival procedures, including
for government
officials
-Introduction protocols and
order of speakers
-Order of precedence for official
guests
-Seating arrangements
-Dress styles
1.9 Determining the protocol
information required for a
particular event
1.10 Advising colleagues about
protocol requirements for a
given event
1.11 Integrating protocol into
event organization activities
1.12 Liaising with protocol
officers from a government

39 | P a g e
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 department
1.13 Finding protocol
information in relation to a
totally unknown
situation
1.14 Using the internet to
source protocol information
2.1 Importance and role of  Self-paced Learning
LO2 protocol in different events and Materials uploaded in
situations LMS
Integrate 2.2 Key sources of information  Self-Checks (Quiz)
appropriate on protocol  Task Sheet
protocol 2.3 Main types of civic functions
held in the Philippines
 Performance Criteria
procedures
2.4 Philippine ranking system Checklist
into work  Google Search Engine
activities including order of precedence,
ranks and forms of address and  Video Conferencing (Google
wearing of honors and Meet)
medals  https://www.linkedin.com/
2.5 Appropriate protocols for  www.youtube.com
the involvement of indigenous
peoples and other cultural
groups in events
2.6 Correct use of national
symbols including flags,
anthems
and military salutes
2.7 Forms of address for
different VIPs and dignitaries,
both
for written correspondence and
in oral communication
2.8 Protocol procedures for
different types of function
including:
-Invitations to VIPs
-Arrival procedures, including
for government
officials
-Introduction protocols and
order of speakers
-Order of precedence for official
guests
-Seating arrangements
-Dress styles
2.9 Determining the protocol
information required for a
particular event
2.10 Advising colleagues about
protocol requirements for a
given event
2.11 Integrating protocol into
event organization activities
2.12 Liaising with protocol
officers from a government

40 | P a g e
TP-Events Management Services NC III
 department
2.13 Finding protocol
information in relation to a
totally unknown
situation
2.14 Using the internet to
source protocol information
3.1 Importance and role of  Self-paced Learning
LO3 Update protocol in different events and Materials uploaded in
knowledge situations LMS
on protocol 3.2 Key sources of information  Self-Checks (Quiz)
on protocol  Task Sheet
3.3 Main types of civic functions
held in the Philippines
 Performance Criteria
3.4 Philippine ranking system Checklist
including order of precedence,  Google Search Engine
ranks and forms of address and  Video Conferencing (Google
wearing of honors and Meet)
medals  https://www.linkedin.com/
3.5 Appropriate protocols for  www.youtube.com
the involvement of indigenous
peoples and other cultural
groups in events
3.6 Correct use of national
symbols including flags,
anthems
and military salutes
3.7 Forms of address for
different VIPs and dignitaries,
both
for written correspondence and
in oral communication
3.8 Protocol procedures for
different types of function
including:
-Invitations to VIPs
-Arrival procedures, including
for government
officials
-Introduction protocols and
order of speakers
-Order of precedence for official
guests
-Seating arrangements
-Dress styles
3.9 Determining the protocol
information required for a
particular event
3.10 Advising colleagues about
protocol requirements for a
given event
3.11 Integrating protocol into
event organization activities
3.12 Liaising with protocol
officers from a government

41 | P a g e
TP-Events Management Services NC III
 department
3.13 Finding protocol
information in relation to a
totally unknown
situation
3.14 Using the internet to
source protocol information

Training Plan
SIL – 80hrs.

Course: Events Management Services NC III

Unit of Perform duties and responsibilities of an event coordinator
Competency:
Module Title: Performing duties and responsibilities of an event coordinator (SIL)
Modality: Check which modality will be applied. Multi-Modal is allowed.

()Full online (x)Blended online () Distance Learning

Learning Contents Learning Resources

Outcomes
LO1 Event 1.1 Adjusting techniques for  Self-paced Learning
limited sites and venues Materials uploaded in
planning
1.2 Animated computer LMS
presentation  Self-Checks (Quiz)
1.3 Arrival procedures for  Task Sheet
VIPs and government  Performance Criteria
officials Checklist
1.4 Briefing and debriefing  Google Search Engine
techniques  Video Conferencing (Google
1.5 Briefing techniques Meet)
1.6 Budget cutback  https://www.linkedin.com/
techniques  www.youtube.com
1.7 Businesses and
organizations in the event
industry
1.8 Calculate costs using
spreadsheet application
1.9 Civic functions held in the
Philippines
1.10 Clients’
coordination on required
protocols
1.11 Compliance and
contracts for venues and
sites
1.12 Computerized
running sheet
1.13 Concept, theme,
and proper proposals format

42 | P a g e
TP-Events Management Services NC III
 1.14 Concepts and
formats costing
1.15 Corporate event
1.16 Correct use of
national symbols including
flags, anthems, and military
salutes
1.17 Cost estimates
techniques
1.18 Costing and event
budgeting techniques
1.19 Creative elements
of an event
1.20 Current and
emerging technology for
events management process
1.21 Different segments
for corporate, associations,
government, etc. conference
activities
1.22 Different styles of
venues and sites
1.23 Different types of
event creative techniques
1.24 Different types of
events
1.25 Dress styles
1.26 Effective
quotations techniques and
product information
1.27 Event Audio-visual
1.28 Event catering
1.29 Event concepts
common issues
1.30 Event Display
1.31 Event Electronic
media coverage of events
1.32 Event hosting
motivation techniques
1.33 Event industry
1.34 Event legal and
ethical issues
1.35 Event Lighting
1.36 Event Proposal
and bids
1.37 Event proposal
draft presentation techniques
1.38 Event Registration
areas
1.39 Event Rigging

43 | P a g e
TP-Events Management Services NC III
 1.40 Event Safety
equipment
1.41 Event Security
1.42 Event Sound
amplification
1.43 Event staging and
venue set-ups
1.44 Event staging risk
management
1.45 Event team
progress monitoring
techniques
1.46 Event venue
decoration
1.47 Events bid
presentation techniques
1.48 Events importance
and proto col
1.49 Events invitations
to VIPs
1.50 Events objectives
and roles
1.51 Events scopes
1.52 Evet Live
entertainment
1.53 Fundamentals of
Obligations and Contracts
1.54 Industry
association and promotional
materials
1.55 Integrated protocol
activities
1.56 Internal and
external event concept
1.57 Internet as a
source for protocol
information
1.58 Internet sourcing
for event industry
1.59 Interrelationships
of event proposal and bids
1.60 Intro-duction
protocols for re-sources
speakers
1.61 Key elements for
event staging
1.62 Key sources of
protocol
1.63 Key stakeholders
1.64 Latest Industry

44 | P a g e
TP-Events Management Services NC III
 developments
1.65 Liaising with
protocol for government
officers
1.66 Local venues and
sites
1.67 Logistics for on-
site management,
communication mechanisms
and protocols
1.68 Mind-mapping
techniques with colleagues
for event program ideas
1.69 Nature of audience
1.70 Negotiating
techniques for supplier
requirements
1.71 Negotiating
techniques to handle failing
supplier to meet contract
obligations
1.72 Negotiation
techniques for on-site
activities
1.73 On-site events
management systems and
procedures
1.74 Optimum pre-and
post-touring for social events
1.75 Order of
precedence for official guests
1.76 Personnel, internal
networks, interrelationships
and reporting structures for
venues and sites operations.
1.77 Philip-pine ranking
system for wearing of honors
and medals
1.78 Plans for on-site
management
1.79 Pre-agreements
events aspect
1.80 Pre-event briefing
1.81 Presentation
techniques for proposal and
bid materials
1.82 Principles of adult
learning
1.83 Professional
development activities

45 | P a g e
TP-Events Management Services NC III
 1.84 Protocol required
for events
1.85 Protocols for
indigenous peoples and
other cultural groups in
events
1.86 Quick event
concept techniques
1.87 Quick proposal
techniques
1.88 Quick protocol
techniques for totally
unknown situation
1.89 Response to a
particular type of events
1.90 Role and impact of
events on local economies
1.91 Roles and
responsibilities in event
staging
1.92 Roles and
responsibilities of a team
leader and team members
during event
1.93 Running sheets
1.94 Safety and risk
management
1.95 Seating
arrangements
1.96 Service
reconfirmation checklists
1.97 Sets of documents
for events venues and sites
1.98 Sites and venues
assessment
1.99 Solution for
incorrect event concept
1.100 Sources of
information for venues and
sites
1.101 Sources of
information in staging
services
1.102 Staging scenarios
1.103 Supplier common
terms and conditions
1.104 Technical
specification and
characteristics of contractor
1.105 Techniques for

46 | P a g e
TP-Events Management Services NC III
 precise event schedule
1.106 Techniques to
assess room set up
deficiencies and
discrepancies
1.107 Techniques to
calculate floor space
1.108 Techniques to
develop a tender brief for
staging suppliers
1.109 Techniques to
handle multiple suppliers
1.110 techniques to
manage stress and time
during events operation
1.111 Techniques to
quick assess staging
quotations
1.112 Techniques to
resolve common operation
and staff issue
1.113 Trade show
handling techniques
1.114 Typical conference
session formats
1.115 Venues and sites
booking procedure
1.116 Venues and sites
capacity assessment
techniques
1.117 Venues and sites
interpretation
1.118 Venues and sites
range of information
1.119 VIPs and
dignitaries
LO2 On-site 2.1 Adjusting techniques for  Self-paced Learning
limited sites and venues Materials uploaded in
event
2.2 Animated computer LMS
management
presentation  Self-Checks (Quiz)
2.3 Arrival procedures for  Task Sheet
VIPs and government  Performance Criteria
officials Checklist
2.4 Briefing and debriefing  Google Search Engine
techniques  Video Conferencing (Google
2.5 Briefing techniques Meet)
2.6 Budget cutback  https://www.linkedin.com/
techniques  www.youtube.com
2.7 Businesses and
organizations in the event

47 | P a g e
TP-Events Management Services NC III
 industry
2.8 Calculate costs using
spreadsheet application
2.9 Civic functions held in the
Philippines
2.10 Clients’
coordination on required
protocols
2.11 Compliance and
contracts for venues and
sites
2.12 Computerized
running sheet
2.13 Concept, theme,
and proper proposals format
2.14 Concepts and
formats costing
2.15 Corporate event
2.16 Correct use of
national symbols including
flags, anthems, and military
salutes
2.17 Cost estimates
techniques
2.18 Costing and event
budgeting techniques
2.19 Creative elements
of an event
2.20 Current and
emerging technology for
events management process
2.21 Different segments
for corporate, associations,
government, etc. conference
activities
2.22 Different styles of
venues and sites
2.23 Different types of
event creative techniques
2.24 Different types of
events
2.25 Dress styles
2.26 Effective
quotations techniques and
product information
2.27 Event Audio-visual
2.28 Event catering
2.29 Event concepts
common issues
2.30 Event Display

48 | P a g e
TP-Events Management Services NC III
 2.31 Event Electronic
media coverage of events
2.32 Event hosting
motivation techniques
2.33 Event industry
2.34 Event legal and
ethical issues
2.35 Event Lighting
2.36 Event Proposal
and bids
2.37 Event proposal
draft presentation techniques
2.38 Event Registration
areas
2.39 Event Rigging
2.40 Event Safety
equipment
2.41 Event Security
2.42 Event Sound
amplification
2.43 Event staging and
venue set-ups
2.44 Event staging risk
management
2.45 Event team
progress monitoring
techniques
2.46 Event venue
decoration
2.47 Events bid
presentation techniques
2.48 Events importance
and proto col
2.49 Events invitations
to VIPs
2.50 Events objectives
and roles
2.51 Events scopes
2.52 Evet Live
entertainment
2.53 Fundamentals of
Obligations and Contracts
2.54 Industry
association and promotional
materials
2.55 Integrated protocol
activities
2.56 Internal and
external event concept
2.57 Internet as a

49 | P a g e
TP-Events Management Services NC III
 source for protocol
information
2.58 Internet sourcing
for event industry
2.59 Interrelationships
of event proposal and bids
2.60 Intro-duction
protocols for re-sources
speakers
2.61 Key elements for
event staging
2.62 Key sources of
protocol
2.63 Key stakeholders
2.64 Latest Industry
developments
2.65 Liaising with
protocol for government
officers
2.66 Local venues and
sites
2.67 Logistics for on-
site management,
communication mechanisms
and protocols
2.68 Mind-mapping
techniques with colleagues
for event program ideas
2.69 Nature of audience
2.70 Negotiating
techniques for supplier
requirements
2.71 Negotiating
techniques to handle failing
supplier to meet contract
obligations
2.72 Negotiation
techniques for on-site
activities
2.73 On-site events
management systems and
procedures
2.74 Optimum pre-and
post-touring for social events
2.75 Order of
precedence for official guests
2.76 Personnel, internal
networks, interrelationships
and reporting structures for
venues and sites operations.

50 | P a g e
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 2.77 Philip-pine ranking
system for wearing of honors
and medals
2.78 Plans for on-site
management
2.79 Pre-agreements
events aspect
2.80 Pre-event briefing
2.81 Presentation
techniques for proposal and
bid materials
2.82 Principles of adult
learning
2.83 Professional
development activities
2.84 Protocol required
for events
2.85 Protocols for
indigenous peoples and
other cultural groups in
events
2.86 Quick event
concept techniques
2.87 Quick proposal
techniques
2.88 Quick protocol
techniques for totally
unknown situation
2.89 Response to a
particular type of events
2.90 Role and impact of
events on local economies
2.91 Roles and
responsibilities in event
staging
2.92 Roles and
responsibilities of a team
leader and team members
during event
2.93 Running sheets
2.94 Safety and risk
management
2.95 Seating
arrangements
2.96 Service
reconfirmation checklists
2.97 Sets of documents
for events venues and sites
2.98 Sites and venues
assessment

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 2.99 Solution for
incorrect event concept
2.100 Sources of
information for venues and
sites
2.101 Sources of
information in staging
services
2.102 Staging scenarios
2.103 Supplier common
terms and conditions
2.104 Technical
specification and
characteristics of contractor
2.105 Techniques for
precise event schedule
2.106 Techniques to
assess room set up
deficiencies and
discrepancies
2.107 Techniques to
calculate floor space
2.108 Techniques to
develop a tender brief for
staging suppliers
2.109 Techniques to
handle multiple suppliers
2.110 techniques to
manage stress and time
during events operation
2.111 Techniques to
quick assess staging
quotations
2.112 Techniques to
resolve common operation
and staff issue
2.113 Trade show
handling techniques
2.114 Typical conference
session formats
2.115 Venues and sites
booking procedure
2.116 Venues and sites
capacity assessment
techniques
2.117 Venues and sites
interpretation
2.118 Venues and sites
range of information
2.119 VIPs and

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 dignitaries

eLearning Infrastructure Requirement Name of the Application

( ) LMS: Google Classroom

Or Others:  Facebook
( ) application that provide Messenger
access to the digital content  Google
and any shared resources Drive
anywhere, anytime;  E-mail
 YouTube
 Google Meet
 Skype
 Microsoft Teams
 Google Chat
( ) application that  Facebook
allows communication Messenger
between trainers and  E-mail
peers synchronous and  Google Meet
asynchronous;  Skype
and  Microsoft Teams
 Google Chat
( ) application that allows  Google Meet
administration of  Skype
assessment of learning  Microsoft Teams
outcomes  Google Forms
 Google Chat

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