Dec 22/2023

Wolday Balcha Mulatu

0924610482(mobile)
Mekelle, Ethiopia
Email- [email protected]

To Kefeta Youth SACCO

Addis Abeba, Ethiopia
Dear sir/madam

I am applying for the ICT Specialist. I have an Associate Degree in Bachelor of Science and over
three years of experience working as an ICT Tech where I gained valuable hands -on experience
in this field. My duties included setting up the network and servers for the company and
testing the systems to make sure everything was functioning correctly. It also included
conducting test, running diagnostics and troubleshooting problems to find solutions.

I also have experience reading schematics and blueprints, implementing patches and making
repairs when necessary. I am familiar with a variety of operating systems such as Win - 7, Win-
8, Win- 10 and I am familiar with Microsoft Office along with a variety of other programs.

I am team-orientated, dependable, highly focused and I have strong decision -making skills. I
also possess excellent communication skills with the ability to explain technical issues in a
clear and concise way. I manage my time wisely, so I have the ability to keep several projects
going at once but I always maintain a pleasant, easygoing attitude even when dealing with a
heavy workload.

I have excellent analytical and critical thinking skills with the ability to solve the most difficult
problems and I stay updated on all new technology that becomes available. I am certain that I
am qualified to hold this position and that I can be a great asset to your company.

I hope to hear from you soon and you can reach me by calling ( 251)-924610482, or with email
[email protected]

Respectfully,

Wolday Balcha
 Curriculum Vitae

Personal Information
✓ Name :Wolday Balcha
✓ Date of Birth: April 17/1990
✓ Place of Birth : Mekelle
✓ Phone number : 0924610482
✓ Email : [email protected]
✓ Nationality: Ethiopian
✓ Sex: Male
✓ Marital status: married

Educational Background:

Course Year Name of School/University Place

BSC in IT 2012 Hawassa university Hawassa
Degree
High School SOS Hermann Gmeiner school Mekelle
Mekelle
Secondary School SOS Hermann Gmeiner school Mekelle
Mekelle

Work Experience
✓ I were in Internship in SOS children’s village (ICT) national office for six months from
October 2012 Up to March 2013(Addis Ababa) 6 months
✓ In Hexagon ICT consultancy by IT support position(Addis Ababa).11/03/2013-6/03/2014 G.C
✓ In Mercy full paradise academy in Mekelle (19/02/2007- 30/10/2007 E.C)
✓ In Nicolas Robinson School in Mekelle (01/04/2008 -02/02/2012)
✓ Now am in Planet International Hotel by ICT head in Mekelle (02/02/2012-now)
And I got these experiences while working with these companies
• how to configure wireless
• system and network administration
• troubleshooting network
• hardware maintenance
• Networking
• helping the end users
➢ On Phone support
➢ Technical support
• Installing and maintaining local networks
• Communication skill
• Business communication
• Outlook configuration
• Webadmin
• computer and server installation
 • Cloning hard disks
• How to join domain
• Remote management
• Win7-10 file sharing
• Replacing hardware, assembling computers
• Data recover (deleted data)
• Database system
• Creating online conference (video conference)
• Basic computer
✓ Windows OS (windows xp and windows 7-10)
✓ MS- word 2003,2007,2010, 2013,2016 and 2019
✓ Email and Internet
✓ Multimedia Overview (editing video and Photo)
✓ Virus scanning
✓ Basic hardware
I have worked in many organizations that found in Addis Ababa like

❖ Gola Gul trading,

❖ Fly Emirates full network installation,
❖ Blue camp promotion,
❖ Layne International
❖ Menkem international and etc. in the name of Hexagon IC T Consultancy.

Duties
✓ Perform installations, repairs, and preventative maintenance on computers
✓ Troubleshoot end-user hardware and software issues
✓ Monitor backup procedures.
✓ Checking the network equipment is operating correctly
✓ Communication
✓ Taking backup important files
✓ Configuring wireless devices
✓ Giving short trainings to co-workers (about office applications)
MS-Office 2007-2019

Professional Skills
Language- Tigrigna, Amharic and English
Computer skills
➢ Operating Systems
Windows 7-10, windows Xp,
➢ Software / Applications
Microsoft Office 2010-2019, PowerPoint
Cabling
Communication skill for information System
Management
IT social, professional and Ethical issue
Business Communication
Hobbies/Extra Curricular Activities
Playing Basketball and train others (students)
Reading books fiction and phycology
Helping people
Access information from internet (googling different webs)
Doing and creating online business

Reference

1. DerejeRorisa
SOS children’s Village (Addis Ababa) national office ICT coordinator.
Phone m1: +251911735221
Phone m2: +251912600513
Email [email protected]

2. Senay Girmay
SOS children’s village (vocational Training Collage)
Furniture Making Instructor
Phone: +251911719523

3. EfremTewlde
Hexagon ICT Consultancy
General Manager
Phone: + 251911522621

4. Kibrom Asrat
ICT Teacher in Nicolas Robinson School
Phone: +251914481231
6. Desta Kassa
Dedebit Microfinance
System Administrator
Phone : +251914121459

7. Mulu Hadush
General Manager of
Planet International Hotel
Phone : +251914311123