Annual Report 2023 - 24

BUSINESS RESPONSIBILITY & SUSTAINABILITY REPORT

SEBI/HO/CFD/CMD-2/P/CIR/2021/562 dated 10/05/2021
SECTION A: GENERAL DISCLOSURES
I. Details of the listed entity

1 Corporate Identity Number (CIN)

of the Listed Entity L24129KL1943GOI000371
2 Name of the Listed Entity The Fertilisers and Chemicals Travancore Ltd
3 Year of incorporation 1943
4 Registered office address Eloor Udyogamandal, Ernakulam District,
Kerala - 683501
5 Corporate address Eloor Udyogamandal, Ernakulam District,
Kerala - 683501
6 E-mail [email protected]
7 Telephone 0484-2567620
8 Website www.fact.co.in
9 Financial year for which reporting is being done 01-04-2023 to 31-03-2024
10 Name of the Stock Exchange(s)
where shares are listed National Stock Exchange of India Ltd
11 Paid-up Capital Rs. 647.07 Crore
12 Name and contact details Susan Abraham
(telephone, email address) of the person Company Secretary
who may be contacted in case of any queries [email protected]
on the BRSR report 0484-2567620
13 Reporting boundary - Are the disclosures under Standalone basis
this report made on a standalone basis
(i.e. only for the entity) or on a consolidated basis
(i.e. for the entity and all the entities which form
a part of its consolidated financial statements,
taken together).
14 Name of Assurance Provider Nil
15 Type of Assurance obtained Nil

II. Products/ Services

16. Details of business activities (accounting for 90% of the turnover):
S. No. Description of Main Description of % of Turnover
Activity Business Activity of the entity
1 Manufacturing & Manufacturing and Marketing Fertilisers, 99%
Marketing Chemicals and Petrochemicals
2 Engineering & Engineering Consultancy & Design and Fabrication & 1%
Consultancy Erection of Industrial Equipment

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17. Products/Services sold by the entity (accounting for 90% of the entity’s Turnover):
S. No. Product / Service NIC Code % of total Turnover
1 Complex Fertilisers 31052000 72
2 Ammonium Sulphate 31022100 14
3 Caprolactam 29337100 11
III. Operations
18. Number of locations where plants and/or operations/offices of the entity are situated:
Location Number of plants Number of offices Total

National 2 15 17

International Nil Nil Nil

19. Markets served by the entity:

a. Number of locations
Locations Number
National (No. of States) 9
International (No. of Countries) 0

b. What is the contribution of exports as a percentage

of the total turnover of the entity? Nil
c. A brief on types of customers The ultimate customers of the Company
for fertilisers are the farmers and the
agriculturists. The sales of fertilisers to
the farmers are effected through the
company’s depot and the dealer network.
The customers for petrochemical products
are Nylon Manufactures.

IV. Employees
20. Details as at the end of Financial Year:
a. Employees and workers (including differently abled):

S. Particulars Total Male Female

No. (A) No. (B) % (B / A) No. (C) % (C / A)
EMPLOYEES
1. Permanent (D) 635 563 88.66 72 11.34
2. Other than Permanent (E) 46 39 84.78 7 15.22
3. Total employees (D + E) 681 602 88.40 79 11.60
WORKERS
4. Permanent (F) 888 859 96.73 29 3.27
5. Other than Permanent (G) 712 592 83.15 120 16.83
6. Total workers (F + G) 1600 1451 90.69 149 9.31

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b. Differently abled Employees and workers:

S. Particulars Total Male Female
No. (A) No. (B) % (B / A) No. (C) % (C / A)
DIFFERENTLY ABLED EMPLOYEES
1. Permanent (D) 17 15 88.24 2 11.76
2. Other than Permanent (E) 0 0 0 0 0
3. Total differently
abled employees 17 15 88.24 2 11.76
(D + E)
DIFFERENTLY ABLED WORKERS
4. Permanent (F) 20 20 100 0 0
5. Other than permanent (G) 0 0 0 0 0
6. Total differently
abled workers 20 20 100 0 0
(F + G)

21. Participation/Inclusion/Representation of women

Total No. and percentage of Females
(A) No. (B) % (B / A)
Board of Directors 9 2 22%
Key Management Personnel 5 1 20%

22. Turnover rate for permanent employees and workers

(Disclose trends for the past 3 years)
FY 2023-2024 FY 2022-2023 FY 2021-2022
(Turnover rate in current FY) (Turnover rate in previous FY) (Turnover rate in the year
prior to the previous FY)
Male Female Total Male Female Total Male Female Total
Permanent Employees 12.05 14.29 12.30 9.27 10.52 9.42 12.15 3.14 11.19
Permanent Workers 13.51 22.86 13.87 15.51 11.90 15.35 13.98 13.04 13.94
V. Holding, Subsidiary and Associate Companies (including joint ventures)
23. (a) Names of holding / subsidiary / associate companies / joint ventures
S. No. Name of the holding / Indicate whether % of shares held Does the entity
subsidiary/associate holding/ Subsidiary/ by listed entity indicated at column A,
companies/ joint Associate/ Joint participate in the
ventures (A) Venture Business Responsibility
initiatives of the listed
entity? (Yes/No)
1 FACT-RCF Building Joint Venture 50 % No
Products Private Limited

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VI. CSR Details

24. (i) Whether CSR is applicable as per section 135 of Companies Act, 2013: Yes
(ii) Turnover (in Rs.) ` 50549261423/-
(iii) Net worth (in Rs.) ` 12485111286/-
VII. Transparency and Disclosures Compliances
25. Complaints/Grievances on any of the principles (Principles 1 to 9) under the National Guidelines on
Responsible Business Conduct:

Stakeholder Grievance Redressal FY 2023-24 FY 2022-23

group from Mechanism in Place Current Financial Year Previous Financial Year
whom (Yes/No) (If Yes, then
complaint is provide web-link for Number of Number of Remarks Number of Number of Remarks
received grievance redress policy) complaints complaints complaints complaints
filed pending filed pending
during the resolution during the resolution
year at close of year at close of
the year the year
The list of the
Stake holders
Communities No NA NA NA NA NA NA
Investors
(Other than Yes NA NA NA Nil Nil Nil
shareholders)
Shareholders https://fact.co.in/home/
Dynamicpages?MenuId 8 0 Nil 1 0 Nil
=2994
Employees Yes http://192.168.20.129/HRM/
and workers Grievance-Management- 4 3 Nil 6 5 Nil
System.pdf
Customers Yes,(Details of Customer
care No., Email id & Address 17 Nil Nil 15 Nil Nil
are printed on the bags)
Value Chain Yes,(Details of Customer care
Partners No., Email id & Address are 13 Nil Nil 8 Nil Nil
printed on the bags)
Other (Total) No NA NA NA NA NA NA

26. Overview of the entity’s material responsible business conduct issues

Please indicate material responsible business conduct and sustainability issues pertaining to
environmental and social matters that present a risk or an opportunity to your business, rationale for
identifying the same, approach to adapt or mitigate the risk along-with its financial implications, as per
the following format
Sl. Material Indicate Rationale for In case of risk, approach to Financial implications
No issue whether risk identifying the adapt or mitigate of the risk or opportunity
identified oropportunit risk/opportunity (Indicate positive or
y (R/O) negative implications)
1. Health & Risk Health & safety is one Safety inspections were carried out Negative
Safety of the most critical by safety committee every quarter
areas for the industry of the year. Mock drills are carried
which directly impacts out at regular intervals.
the operation. Health
and safety aspects are
subjected to regular
ISO Audits.
2. Pollution Risk It can have a negative Fuel changed to RLNG. Online Negative
implication on the analysis for continuous monitoring
business of parameters are installed.

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3. Climate Risk Climate change can Raw material procurement and Negative
change lead to changes Production are planned accordingly.
affecting raw materials Climate change can affect the
availability and usage of fertilisers
demand for finished
Products. (Fertilisers)

4. Water Opportunity Water is essential to Emphasis on recycle of water Positive

neutrality the production.
5. Employee Opportunity Training is important Conducted training programmes, Positive
Development and skill upgradation rewards and recognition scheme
programs need to be
conducted
6. Energy Opportunity Energy is required for Focus on renewable energy will help Positive
Manageme production at large to reduce burden on environment.
nt scale Energy efficiency improvement
efforts are ongoing.
Product safety and
7. Product Risk Our Products are designed, Positive
quality are important.
Safety and manufactured to meet all safety,
Proper safety
Quality and regulatory requirements
measurers are needed
to handle the product.

SECTION B: MANAGEMENT AND PROCESS DISCLOSURES

This section is aimed at helping businesses demonstrate the structures, policies and processes put in place
towards adopting the NGRBC Principles and Core Elements.

Disclosure Questions P1 P2 P3 P4 P5 P6 P7 P8 P9
Policy and management processes
1. a. Whether your entity’s policy/policies
cover each principle and its core elements
of the NGRBCs. (Yes/No) Yes Yes Yes Yes Yes Yes Yes Yes Yes
b. Has the policy been approved by the
Board? (Yes/No) Yes Yes Yes Yes Yes Yes Yes Yes Yes
c. Web Link of the Policies, if available https://fact.co.in//images/upload/BRSR-Policy_120
2. Whether the entity has translated the
policy into procedures. (Yes / No) Yes Yes Yes Yes Yes Yes Yes Yes Yes
3. Do the enlisted policies extend to your
value chain partners? (Yes/No) Yes Yes Yes Yes Yes Yes Yes Yes Yes
4. Name of the national and international All fertilizer plants are certified for ISO 14001:2015
codes / certifications / labels / standards (e.g. and ISO 9001:2015. FACT Cochin Division is also
Forest Stewardship Council, Fairtrade,
Rainforest Alliance, Trustee) standards certified for ISO 45001:2018. FACT
(e.g.SA 8000, OHSAS, ISO, BIS) adopted by Udyogamandal Division is also certified for ISO
your entity and mapped to each principle. 50001:2018.

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5. Specific commitments, goals and targets set Our company is committed to driving sustainability
by the entity with defined time lines, if any. and operational excellence through several
strategic initiatives. We prioritize optimum
resource utilization to ensure efficient and
sustainable use of materials and energy
equipment across all operations. To further our
environmental goals, we have plans to increase
our reliance on renewable energy sources, aiming
to significantly reduce our carbon footprint.
Specifically, we are dedicated to reducing our
Scope 1 and Scope 2 emissions, aligning with
global climate goals.
In addition, we are focused on reducing our overall
energy consumption by implementing energy-
efficient technologies and processes, while also
expanding our use of renewable energy. We are
exploring and planning to shift to greener fuels in
the near future, which will further enhance our
environmental performance and reduce our
reliance on fossil fuels. FACT endeavours to
identify, assess and manage environmental &
social risks, and its impact across its entire product
lifecycle. We believe in fostering a diverse and
inclusive workforce, and we have plans to improve
our workforce diversity through retention
strategies. The company intends to conduct
training and skill development programs,
especially in the ESG space that makes the
employee future-ready and enhance their
employability level in the long run, without
discrimination. Our commitment to maintaining a
safe workplace is unwavering, with a goal to
achieve zero harm across all our operations. The
Company plans to engage in raising consumer
awareness on product safety, responsible
consumption including guidance on reuse and
recycling of the products & materials.
Furthermore, we recognize the importance of
responsible supply chain management. To this
end, we plan to conduct comprehensive
assessments of our top suppliers in the future to
ensure they meet our standards for sustainability
and ethical practices. Through these
commitments, we aim to create a positive impact
on the environment, our employees, and the
communities we serve, while driving sustainable
growth and innovation.

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Annual Report 2023 - 24

6. Performance of the entity against the specific FACT has taken a significant step by switching the
commitments, goals and targets along-with fuel used in the driers of its phosphate plants from
reasons in case the same are not met. furnace oil to Re-gassified Liquefied Natural Gas
(RLNG). This transition to RLNG is not only
environmentally friendly but also improves
combustion efficiency. To ensure sustained
operation and energy savings, FACT has planned
several capital expenditure (CAPEX) projects. These
projects include expanding the capacity of the
Ammonia Plant, Phosphoric Acid Plant, and Sulphuric
Acid Plant. FACT intends to fund these projects
internally, demonstrating its commitment to long-
term growth. FACT has a rich history, celebrating 76
years of producing fertilizers and serving the nation.
Throughout its existence, FACT has consistently met
the fertilizer needs of farmers. Despite facing
challenges, the company is now focused on
sustainable growth, adopting industry best practices.
By ensuring a stable supply of fertilizers, FACT
contributes to national food security.
FACT's FY24 ESG Performance is as below:
-Scope I emission decreased by 20.21% over FY23
-CSR spend has increased by 295% over FY23
-Workforce diversity has increased by 3.6% over
FY23

7. Statement by director responsible for the FACT is strategically positioned to achieve sustained
business responsibility report, highlighting ESG and consistent growth through the implementation
related challenges, targets and achievements of various capital expenditure (CAPEX) projects.
(listed entity has flexibility regarding the
placement of this disclosure) The Company is committed to integrating
Environmental, Social and Governance ('ESG')
principles into its businesses. The company is
committed to managing and mitigating risks through
the entire product lifecycle and improving its value
offerings to meet the needs and aspirations of all its
stakeholders. The company has a policy on Product
Responsibility and Sustainability. The Company
endeavours to ensure responsible and sustainable
business operations across the entire supply chain-
sourcing, procurement, manufacturing, packaging,
transportation, marketing, and end-product use.
The company has a Business Responsibility and
Sustainable Development Policy which includes all
essential policies that fall under BRSR principles.
The Company is taking steps to reduce carbon
emissions and utilise renewable energy for its
operations. The feedstock and fuel have been
changed to RLNG, the green fuel.

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8. Details of the highest authority responsible for

implementation and oversight of the Business Dr. Jayachandran K., Director (Technical)
Responsibility policy (ies).

9. Does the entity have a specified Committee of

the Board/ Director responsible for decision Yes, Dr. Jayachandran K., Director (Technical)
making on sustainability related issues? (Yes /
No). If yes, provide details.

10. Details of Review of NGRBCs by the Company:

Subject for Indicate whether review was undertaken Frequency

Review by Director / Committee of the Board/ (Annually/ Half yearly/ Quarterly/ Any
Any other Committee other – please specify)

P1 P2 P3 P4 P5 P6 P7 P8 P9 P1 P2 P3 P4 P5 P6 P7 P8 P9
Performance Senior management of the Company On a continuous basis
against above reviews the policies
policies and
follow up action
Compliance Compliance Certificate on laws applicable Half yearly
with statutory is provided by all the division heads.
requirements
of relevance to
the principles,
and,rectification
of any non-
compliances

11. Has the entity carried out independent assessment/ P1 P2 P3 P4 P5 P6 P7 P8 P9

evaluation of the working of its policies by an external
agency? (Yes/No). No
If yes, provide name of the agency.

12. If answer to question (1) above is “No” i.e. not all Principles are covered by a policy, reasons to be
stated:
Questions P1 P2 P3 P4 P5 P6 P7 P8 P9

a. The entity does not consider the Principles material to its

business (Yes/No)
b. The entity is not at a stage where it is in a position to
formulate and implement the policies on specified
principles (Yes/No)
Not Applicable
c. The entity does not have the financial or/human and
technical resources available for the task (Yes/No)
d. It is planned to be done in the next financial year
(Yes/No)
e. Any other reason (please specify)

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Annual Report 2023 - 24

SECTION C: PRINCIPLE WISE PERFORMANCE DISCLOSURE

This section is aimed at helping entities demonstrate their performance in integrating the Principles and
Core Elements with key processes and decisions. The information sought is categorized as “Essential” and
“Leadership”.
While the essential indicators are expected to be disclosed by every entity that is mandated to file this
report, the leadership indicators may be voluntarily disclosed by entities which aspire to progress to a higher
level in their quest to be socially, environmentally and ethically responsible.
PRINCIPLE 1:- Business should conduct and govern themselves with integrity and in a
manner that is Ethical, Transparent and Accountable
Essential Indicators
1. Percentage coverage by training and awareness programme on any principles during the financial
year
Total number of training Topics / Principles covered under % of persons in
and awareness the training and its impact respective category
Segment
programmes held covered by the
awareness programme

Board of Directors 1 1. Orientation Programme for 33.33%

Functional Directors
Key Managerial 1 1. Orientation Programme for 25%
Personnel Functional Directors
Employees 177 1. E-procurement of Goods and 27.87%
service and related GFR Rules
2. Awareness on "Public Procurement"
3. Training program on " Vigilance
Administration & Procurement”
4. Advanced Training in “Vigilance
Investigation”
5. A Talk on “Vigilance”
6. 2 day Training program on Cyber
Hygiene and Security
7. Workshop on Procurement in
CPSE's
Workers 2 1. A Talk on Vigilance 0.23%

2. Details of fines / penalties /punishment/ award/ compounding fees/ settlement amount paid in
proceedings (by the entity or by directors / KMPs) with regulators/ law enforcement agencies/ judicial
institutions, in the financial year, in the following format (Note: the entity shall make disclosures on the
basis of materiality as specified in Regulation 30 of SEBI (Listing Obligations and Disclosure Obligations)
Regulations, 2015 and as disclosed on the entity's website):

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Monetary
Name of the
regulatory/ Has an
NGRBC enforcement Amount (In Brief of appeal
Principle agencies/ INR) the Case been preferred?
judicial (Yes/No)
institutions
Penalty/ Fine Nil Nil Nil Nil NA
Settlement Nil Nil Nil Nil NA
Compounding Fee Principle 2022-23 = Rs.3,25,000/- Short weighment, No
Legal Metrology
9 Dept. 2023-24 = Rs.4,60,000/- smudged MRP,
month & year of
manufacture

National Stock Exchange of India Ltd., is imposing a fine of Rs. 5000 per day for non-compliance regarding
Board Composition. FACT is a Central PSU and the Directors are appointed based on directions from the
Govt. of India. FACT has therefore requested NSE to refrain from penal actions.

NON - MONETARY
Name of the
regulatory/ Has an
NGRBC Brief of appeal
enforcement
Principle agencies/ the Case been preferred?
judicial (Yes/No)
institutions

Imprisonment Nil Nil Nil NA

Punishment Nil Nil Nil NA

3. Of the instances disclosed in Question 2 above, details of the Appeal/ Revision preferred in cases where
monetary or non-monetary action has been appealed.

Case details Name of regulatory/ enforcement

agencies/ judicial institutions
Nil Nil

4. Does the entity have an anti-corruption or anti-bribery policy? If yes, provide details in brief and if available,
provide a web link to the policy.
FACT maintains a dedicated Vigilance Department. This department plays a crucial role in enhancing the
organization's quality management system by fostering a corruption-free environment. Its primary
objective is to encourage every individual within FACT to perform at a high level, aligning with the
company's Vision and Mission. Additionally, FACT has implemented a Whistle Blower Policy to further
promote transparency and accountability. This policy allows employees to report any unethical practices
or wrongdoing without fear of reprisal. Overall, the Vigilance Department and Whistle Blower Policy
contribute to FACT's commitment to excellence and integrity. Web link for accessing the policy is
https://fact.co.in//images/upload/Vigil-Mechanism_46.pdf

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5. Number of Directors/KMPs/employees/workers against whom disciplinary action was taken by any law
enforcement agency for the charges of bribery/ corruption.
FY 2023-24 FY 2022-23
(Current Financial Year) (Previous Financial Year)
Directors Nil Nil
KMP Nil Nil
Employees Nil Nil
Workers Nil 1

6. Details of complaints with regard to conflict of interest

FY 2023-24 FY 2022-23
(Current Financial Year) (Previous Financial Year)
Number Remarks Number Remarks
Number of complaints Nil Nil Nil Nil
received in relation to issues
of Conflict of Interest of the
Directors
Number of complaints Nil Nil Nil Nil
received in relation
to issuesof Conflict
of Interest of the KMPs

7. Provide details of any corrective action taken or underway on issues related to fines / penalties / action
taken by regulators/ law enforcement agencies/ judicial institutions, on cases of corruption and conflicts
of interest. Nil
8. Number of days of accounts payables ((Accounts payable *365) / Cost of goods/services procured) in the
following format:

FY 2023-24 FY 2022-23
(Current Financial Year) (Previous Financial Year)
Number of days of accounts payable 51.7 32.6

9. Open-ness of business
Provide details of concentration of purchases and sales with trading houses, dealers, and related parties
along-with loans and advances & investments, with related parties, in the following format:

FY 2023-24 FY 2022-23
Parameter Metrics (Current Financial Year) (Previous Financial Year)

Concentration a. Purchases from trading houses as 84.97% 95.31%

of Purchases % of total purchases
b. Number of trading houses where 959 844
purchases are made from
c. Purchases from top 10 trading 41.48% 86.10%
trading houses

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Concentration a. Sales to dealers/ distributors as 100% 100%

of Sales % of total sales
b. Number of dealers / distributors 5802 5521
to whom sales are made
c. Sales to top 10 dealers/distributors 6.58% 6.12%
as % of total sales to dealers /
distributors
Shares of a. Purchases (Purchases with related parties/ Rs. 1,92,827.50 Rs. 2,74,484.36
RPTs in total purchases)
b. Sales (Sales to related parties/ total sales) Rs. 4,355.68 Rs. 5,037.50
c. Loans & advances (Loans & advances given NA NA
to related parties / total loans and advances)
d. Investments ( Investments in related parties NA NA
/ total investments made)

Leadership Indicators
1. Awareness programmes conducted for value chain partners on any of the Principles during the financial
year

Total number of Topics / principles % of value chain the partners

awareness covered under training covered (by value of business
programmes held done with such partners) under
the awareness programme

1. Dealer Training Value Chain Partners (dealers) of about 600

Programs members were provided awareness training on
fertiliser Control Order, Legal Metrology Act, Direct 27%
31 Nos &
Benefit Transfer, Integrated Fertiliser Management
Farmers Training
System, Point of Sale Machine , Balance use of
and Orientation Fertilisers , Credit Control System. In addition about
Programs (80 ) 16,600 farmers attended training on Package and
Practices. Use of Organics, Soil Health . Integrated
Pest and disease Management balanced, use of
latest variety of seeds and fertilisers etc.
2. Does the entity The Board of FACT consists of a well-balanced mix
have processes of executive and non-executive Directors. The
in place to avoid/ Chairman & Managing Director and three functional
manage conflict directors are appointed by the Government of India
of interests through the selection process of the Public
involving Enterprise Selection Board. Additionally, the part-
members of the time official Directors hold positions at the Joint
Board? (Yes/No) Secretary or Additional Secretary level in the
If Yes, provide Ministry of Chemicals and Fertilizers. Independent
details of the Directors are also appointed by the Government of
same India. Notably, these Directors are not required to
hold any shares in FACT. Details of other
directorships are communicated to the Board at the
time of appointment and at the start of each
financial year.

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PRINCIPLE 2:- Business should provide goods and services in a manner that is
sustainable and safe.
Essential Indicators
1.Percentage of R&D and capital expenditure (capex) investments in specific technologies to improve the
environmental and Social impacts of product and processes to total R&D and capex investments made by
the entity, respectively.

Current Financial Previous Financial Details of improvements in environmental

Year Year and social impacts

R&D Rs.57.62 lakhs Rs.35.67 lakhs a) Formulated the combination of Insecticidal

fertilizer (insecticides combined with
fertilizer). It is a preparation containing
organic substrate in combination with
inorganic pesticide which may serve both as
an organic fertilizer as well as an insecticide.
Such formulations are desirable in
agricultural due to the multiple benefits
conveyed via single application/system,
provide nutrients for the plant growth while
eliminating or controlling unwanted insects
that affect the health and vitality of the
desirable plants.
b) Formulated a simple and effective
composition for liquid Calcium Nitrate
fertilizer. Liquid calcium nitrate provides
nitrogen, essential for the growth and
development of crops, necessary for the
synthesis of chlorophyll as well as being a
major component of vitamins and energy
transfer systems of plants. Calcium helps to
reduce soil acidity.
c) As part of social responsibility, R&D imparts
guidance to B.Sc, B.Tech & M.Sc students.
Also imparts training to extend industrial
exposure on fertiliser sector.

Capex NA

a Does the entity have procedures in place

2. for sustainable sourcing? (Yes/No) Yes
b If yes, what percentage of inputs were sourced sustainably? 100%

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3. Describe the processes in place to safely reclaim your products for reusing, recycling and disposing at
the end of life, for

(a) Plastics (including Safely disposed to authorized re-processors through MSTC Limited.
packaging)
(b) E-waste E-waste is being disposed safely through authorized re-processors
through MSTC Limited.
(c) Hazardous waste Hazardous waste is being disposed safely through authorized
re-processors approved by KSPCB and through MSTC Limited.
(d) Other waste. Bio-medical waste are safely disposed through IMA – IMAGE facility.

4. Whether Extended Producer Responsibility (EPR) is applicable to the entity's activities (Yes / No). If
yes, whether the waste collection plan is in line with the Extended Producer Responsibility (EPR)
plan submitted to Pollution Control Boards? If not, provide steps taken to address the same - No

Leadership Indicators
1. Has the entity conducted Life Cycle Perspective / Assessments (LCA) for any of its products (for
manufacturing industry) or for its services (for service industry)? If yes, provide details in the following
format?

NIC Name of % of total Boundary for Whether conducted Results in public domain
Code Product Turnover which the Life by independent communicated (Yes/No) If yes,
/Service contributed Cycle Perspective / external agency provide the web-link.
Assessment was (Yes/No)
conducted

NO

2. If there are any significant social or environmental concerns and/or risks arising from production or
disposal of your products / services, as identified in the Life Cycle Perspective / Assessments (LCA) or
through any other means, briefly describe the same along-with action taken to mitigate the same.
Name of Product / Service Description of the risk / concern Action Taken

Not applicable in view of answer to 1 above

3. Percentage of recycled or reused input material to total material (by value) used in production (for
manufacturing industry) or providing services (for service industry).

Recycled or re-used input material to total material

Indicate input material
FY 2023-24 Current Financial Year FY 2022-23 Previous Financial Year

Ammonium Sulphate 0.06% 0.36%

NP 20:20:0:13 0.01% 0.08%

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4. Of the products and packaging reclaimed at end of life of products, amount (in metric tonnes) reused,
recycled, and safely disposed, as per the following format:

FY 2023-24 Current Financial Year FY 2022-23 Previous Financial Year

Re-Used Recycled Safely Disposed Re-Used Recycled Safely Disposed

Plastics
(including packaging) 0 0 0 0 0 65.71 MT
E-waste 0 0 0 0 0 0.2 MT
Hazardous waste 0.24 MT 1.3 MT 297.855 MT 0.16 MT 2.25 MT 810.27 MT
Other waste 0 0 0.005 MT 0 0 0.003 MT

5. Reclaimed products and their packaging materials (as percentage of products sold) for each product
category

Indicate product category Reclaimed products and their packaging materials as % of total products sold in
respective category

NA

PRINCIPLE 3 :- Businesses should respect and promote the well-being of all employees, including
those in their value chains

Essential Indicators

1. a. Details of measures for the well-being of employees

Category % of employees covered by

Health Accident Maternity Paternity
Day care
Total (A)
Insurance Insurance benefits Benefits
facilities
Number % (B/A) Number % (C/A) Number % (D/A) Number % (E/A) Number % (F/A)
(B) (C) (D) (E) (F)
Permanent Employees
Male 563 563 100 563 100 NA 0 Nil 0 Nil 0
Female 72 72 100 72 100 72 100 NA 0 Nil 0
Total 635 635 100 635 100 72 11.34 Nil 0 Nil 0
Other than Permanent employees
Male 39 39 100 39 100 NA 0 Nil 0 Nil 0
Female 7 7 100 7 100 7 100 NA 0 Nil 0
Total 46 46 100 46 100 7 15.21 Nil 0 Nil 0

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b. Details of measures for the well-being of workers

Category % of employees covered by

Health Accident Maternity Paternity
Day care
Total (A)
Insurance Insurance benefits Benefits
facilities
Number % (B/A) Number % (C/A) Number % (D/A) Number % (E/A) Number % (F/A)
(B) (C) (D) (E) (F)
Permanent Employees
Male 859 859 100 859 100 NA 0 Nil 0 Nil 0
Female 29 29 100 29 100 29 100 NA 0 Nil 0
Total 888 888 100 888 100 29 3.27 Nil 0 Nil 0
Other than Permanent workers
Male 592 592 100 592 100 NA 0 Nil 0 Nil 0
Female 120 120 100 120 100 120 100 NA 0 Nil 0
Total 712 712 100 712 100 120 16.83 Nil 0 Nil 0

c. Spending on measures towards well-being of employees and workers (including permanent and other
than permanent) in the following format

FY 2023-24 Current Financial Year FY 2022-23 Previous Financial Year

Cost incurred on well-being measures

as a % of total revenue of the company 0.42 0.31

2. Details of retirement benefits, for Current FY and Previous Financial Year.

Benefits FY - 2023-2024 FY - 2022-2023
Current Financial Year Previous Financial year
No of employees No of workers Deducted and No of employees No of workers Deducted and
covered as a % covered as a % deposited with covered as a % covered as a % deposited with
of total of total workers the authority of total of total workers the authority
employees (Y/N/NA) employees (Y/N/NA)
PF 100% 100% Y 100% 100% Y
Gratuity 100% 100% Y 100% 100% Y
ESI* 0 0 Y 0 23.96% Y
Others- 100% 100% Y 100% 100% Y
Please
specify -
GMC**
* Number of employees / workers covered under ESI is taken as per the data for the month of March
** GMC (Group Mediclaim Policy) :- Option for permanent employees and permanent workers to continue
GMC after retirement on payment of premium as applicable.
3. Accessibility of workplaces
The premises / offices of the entity accessible to differently abled employees and workers, as per the
requirements of the Rights of Persons with Disabilities Act, 2016? If not, whether any steps are being
taken by the entity in this regard. - Yes
4. Does the entity have an equal opportunity policy as per the Rights of Persons with Disabilities Act,
2016? If so, provide a web-link to the policy. - Yes

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5. Return to work and Retention rates of permanent employees and workers that took parental leave.
Permanent Employees Permanent Workers
Gender Return to work rate Retention rate Return to work rate Retention rate
Male NA NA NA NA
Female 100% 100% 100% 100%
Total 100% 100% 100% 100%

6. Is there a mechanism available to receive and redress grievances for the following categories of
employees and worker? If yes, give details of the mechanism in brief.

Yes/No
Categories of Employees
(If Yes, then give details of the mechanism in brief)
Permanent Workers Yes, Comprehensive Employee Grievance redressal
Mechanism is in operation to redress the grievances of
employees
Other than Permanent Workers Yes, Comprehensive Employee Grievance redressal
Mechanism is in operation to redress the grievances of
employees
Permanent Employees Yes, Comprehensive Employee Grievance redressal
Mechanism is in operation to redress the grievances of
employees
Other than Permanent Employees Yes, Comprehensive Employee Grievance redressal
Mechanism is in operation to redress the grievances of
employees

URL for Grievance redress policy – http://192.168.20.129/HRM/Grievance-Management-System.pdf

7. Membership of employees and worker in association(s) or unions recognized by the listed entity.

FY - 2023 - 24 FY 2022 - 23
Current Financial Year Previous Financial year

Total No of % (B / A) Total No of % (B / A)
employees / employees employees / employees
Category workers in /workers in workers in /workers in
respective respective respective respective
category (A) category, who category (A) category, who
are part of are part of
associations or associations or
union (B) union (B)

Total Permanent
Employees 635 576 90.71% 617 560 90.76%
Male 563 512 90.94% 549 500 91.07%
Female 72 64 88.89% 68 60 88.24%
Total Permanent
Workers 888 888 100% 929 929 100%
Male 859 859 100% 888 888 100%
Female 29 29 100% 41 41 100%

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8. Details of training given to employees and workers

Category FY_2023 - 24 FY_2022 - 23

Current Financial Year Previous Financial Year
Total (A) On Health and On skill Total (D) On Health and On skill
safety measures upgradation safety measures upgradation
No. % No. % No. % No. %
(B) (B/A) (C) (C/A) (E) (E/D) (F) (F/D)
Employees
Male 563 109 19.36% 306 54% 602 93 15.45% 80 13.29%
Female 72 14 19.44% 58 81% 76 9 11.84% 14 18.42%
Total 635 123 19.37% 364 57% 678 102 15.04% 94 13.86%
Workers
Male 859 151 18% 186 22% 888 36 4% 0 0%
Female 29 0 0% 24 83% 41 0 0% 2 4.88%
Total 888 151 17% 210 24% 929 36 4% 2 0.22%

9. Details of performance and career development reviews of employees and worker:

Category FY_2023-24 FY_2022-23

Current Financial Year Previous Financial Year

Total (A) No. (B) % (B/A) Total (C) No. (D) % (D/C)

Employees
Male 563 563 100% 549 549 100%
Female 72 72 100% 68 68 100%
Total 635 635 100% 617 617 100%
Workers
Male 859 859 100% 888 888 100%
Female 29 29 100% 41 41 100%
Total 888 888 100% 929 929 100%

10. Health and safety management System:

a. Whether an occupational Yes. The Occupational Health and Safety Management System
health and safety encompasses several critical aspects:
management system Safety of Process Plants and Equipment: This involves ensuring that
has been implemented the design, operation, and maintenance of process plants and
by the entity? (Yes/ No). equipment adhere to safety standards.
If yes, the coverage such
Health and Safety of Employees and Workers: The system focuses on
system?
safeguarding the well-being of all personnel within the organization,
promoting a healthy work environment.
Safe Transportation and Storage of Hazardous Chemicals: Proper
handling, transportation, and storage of hazardous substances are
essential to prevent accidents.

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Risk Identification and Assessment: The system systematically

identifies and evaluates risks to mitigate potential harm.
Safety Policies and Procedures: Clear guidelines and protocols are
established to maintain safety standards.
Safety Performance Monitoring and Assessment: Regular
assessments track safety performance and identify areas for
improvement.
Employee Training and Awareness: Training programs ensure that
employees are well-informed about safety practices.
Incident Reporting and Investigation: Prompt reporting and thorough
investigation of incidents contribute to continuous improvement.
Emergency Preparedness and Response: The system prepares for
emergencies and outlines effective response procedures.
b. What are the processes Work-related hazards are identified and managed through a well-
used to identify work- established work permit system. For high-risk tasks like work at
related hazards and height, demolition, and critical erection, Job Safety Analysis (JSA) is
assess risks on a routine prepared. Hazard Identification and Risk Assessment (HIRA) have
and non-routine basis by been conducted across all departments, and control measures have
the entity? been suggested to minimize risks. Routine safety inspections occur at
each work site to identify hazards, and yearly safety audits by internal
and external authorities ensure prompt rectification of any identified
hazards.
c. Whether you have Yes
processes for workers to
report the work related
hazards and to remove
themselves from such
risks. (Y/N)
d. Do the employees/ worker Yes
of the entity have access
to non occupational
medical and healthcare
services? (Yes/ No)

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11. Details of safety related incidents, in the following format:

Safety Incident/Number Category FY 2023-24 FY 2022-23

Current Financial Year Previous Financial Year

Lost Time lnjury Frequency Rate Employees 0.535 3.75

(LTIFR) (per one million-person hours
worked)
Workers 0 45.535

Total recordable work-related injuries Employees 14 32

Workers 11 30
No. of fatalities Employees 0 0
Workers 0 0
High consequences work-related injury Employees 0 0
or ill-health (excluding fatalities) Workers 0 1

12. Describe the measures taken by the entity to ensure a safe and healthy work place.
a) Safety Inspections
In order to prevent accidents in the plants, Safety Inspections were carried out by safety committee members
every quarter of the year. Unsafe actions of workers and unsafe conditions in the plants were highlighted in the
reports. The reports along with actions to be taken were sent to concerned departments for corrective action.
b) Near Miss & Accident reporting
A system for near miss reporting was introduced in the year 2019 and Near miss reporting boxes are placed in all
prominent locations of factory along with near miss reporting form both in Malayalam and English.
c) Safety induction Training
Safety induction training is being imparted to all newly joined employees, Trainees, contract workers and visitors.
Refreshment training and work specific trainings are also provided. Safety training cards are issued to all contract
labours including truck drivers. Safety violations noticed by the safety officers are noted in the training card.
d) Safety Sign Boards
Safety Sign Boards describing required mandatory PPEs to be worn by all before entering plant premises, other
work specific safety warnings and safety practices are displayed in prominent locations of the factory.
e) Risk Assessments Study of plants
Hazard Identification and Risk Assessment (HIRA) of all critical routine and non-routine jobs has been carried out.
Measures to eliminate high hazards identified in HIRA have been taken by changing the method of execution of
the job and by providing job specific Personal protective equipments. HIRA register has been prepared for all
plants and departments. Regular updation of the register is being done by the concerned department heads.
f) Truck safety Inspection
Safety Audit of Acid and ammonia trucks are carried out before issuing entry pass and training was given to the
crew by safety officers on yearly basis. All documents, physical condition of trucks, display of information panels,
availability of proper PPEs and competency of drivers are ensure during the inspection.

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13) Number of Complaints on the following made by employees and workers

FY 2023 - 24 FY 2022 - 23
Current Financial Year Previous Financial year
Pending Pending
Filed during resolution at Filed during resolution at
the year the end of Remarks the year the end of Remarks
year year
Working Conditions Nil Nil Nil NA NA
Health & Safety 87 52 Recommendati 74 32 Recommendatio
on and n and direction
direction of of Dept. of F & B
Dept. of F & B are considered
are considered for the
for the complaints
complaints

14. Assessments for the year

% of your plants and offices that were assessed (by entity or
statutory authorities or third parties)
Health and safety practices 100%
Working Conditions 100 %
15. Provide details of any corrective action taken or underway to address safety-related incidents (if any)
and on significant risks / concerns arising from assessments of health & safety practices and working
conditions.
For high-potential incidents and accidents, the Divisional Head will constitute a committee to investigate
and recommend corrective/preventive actions. Corrective actions suggested or recommended by Safety
Officers based on their observations during routine safety inspections will also be implemented.
Fixed lifeline systems have been installed in the Phosphoric Acid Plant and on product godown roofs. A
tender has been invited for installing fixed lifeline systems on all remaining roofs. Additional walkie-talkie
communication sets have been provided in plants for emergency communication, following a
recommendation from the accident investigation committee formed after the last reportable accident.
Regular safety inspections and audits are conducted to identify hazards, assess risks, and implement
necessary corrective actions to address them.

Leadership Indicators
1. Does the entity extend Yes
any life insurance or any
compensatory package
in the event of death of
(A) Employees (Y/N) (B)
Workers (Y/N).
2. Provide the measures
undertaken by the entity Documentary evidence of payment of statutory dues are collected
to ensure that statutory from the value chain partners while releasing the payments due to
dues have been them
deducted and deposited
by the value chain
partners.

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3. Provide the number of employees / workers having suffered high consequence work related
injury / ill-health / fatalities (as reported in Q11 of Essential Indicators above), who have been are
rehabilitated and placed in suitable employment or whose family members have been placed in
suitable employment:
No. of employees/workers that rehabilitated
and placed in employment or whose
Total no. of affected employees/ workers members have been placed in suitable
employment
FY 2023-24 FY 2022-23 FY 2023-24 FY 2022-23
(Current Financial (Previous Financial (Current Financial (Previous Financial
Year) Year) Year) Year)

Employees 0 0 0 0
Workers 2 0 0 0

4. Does the entity provide No

transition assistance
programs to facilitate
continued employability
and the management of
career endings resulting
from retirement or
termination of
employment? (Yes/ No)

5) Details on assessment of value chain partners:

% of value chain partners (by value of business done with such partners)
that were assessed
Health and safety practices The company is planning to carry out assessment for their
Working Conditions value chain partners in the upcoming financial years.

6. Provide details of any NA

corrective actions taken
or underway to address
significant risks /
concerns arising from
assessments of health
and safety practices and
working conditions of
value chain partners.

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PRINCIPLE 4: Businesses should respect the interests of and be responsive to all its stakeholders

Essential Indicators

1) Describe the processes for identifying key NIL

stakeholder groups of the entity: Identified based
on operations of the Company.

2) List stakeholder groups identified as key for your entity and the frequency of engagement
with each stakeholder group

Whether identified Channels of Frequency of engagement Purpose and scope

Stakeholder Group
as Vulnerable & communication (Annually/ Half yearly/ of engagement
Marginalized (Email, SMS, Newspaper, Quarterly / others – including key
Group (Yes/No) Pamphlets, Advertisement, please specify) topics and concerns
Community Meetings, Notice raised during
Board, Website), Other such engagement

Employees/workers Yes Grievance Others Resolving Issues

mechanism
Trade Unions Yes Grievance Others Resolving Issues
mechanism
Suppliers / Vendors No Grievance Others Resolving Issues
/ Dealers / mechanism /
Shareholders Dealers Meet

Leadership Indicators

1. Provide the processes for "The Management of the Company is entrusted with the Chairman
consultation between and Managing Director under the supervision of the Board. All the
stakeholders and the stakeholders can meet or consult with the CMD or the officials
Board on economic, authorized by the CMD. The feedback / requirements based on such
environmental, and social consultation is reported to the Board. The Company has always
topics or if consultation is maintained that a constant and proactive engagement with key
delegated, how is stakeholders enabling the Company to better communicate its
feedback from such strategies and performance.
consultations provided to A continuous engagement helps align expectations, thereby enabling
the Board. the Company to better serve its stakeholders."

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2. Whether stakeholder Yes. Inputs received from workers or employees are incorporated in
consultation is used to the safety policy of the Company. Inputs from the suppliers or vendors
support the identification are helpful for sourcing the materials. Feedback from the dealers are
and management of considered while framing the marketing policy. The direction of
environmental, and social Pollution Control Board is being followed. The Company is engaged on
topics (Yes / No). evolving various aspects of ESG and hence stakeholder interactions
If so, provide details of are important. The Company also makes it a regular exercise to
instances as to how the engage with stakeholders and incorporate their feedback into the
inputs received from company's strategy.
stakeholders on these
topics were incorporated
into policies and activities
of the entity.
3. Provide details of The Company's CSR activities focus on the disadvantaged, vulnerable
instances of engagement and marginalised segments of society as prescribed in the DPE
with, and actions taken Guidelines issued by the Govt. of India. CSR activities are mentioned
to, address the concerns separately in the Annual report.
of vulnerable / margina-
lized stakeholder groups.

Principle 5:- Business should respect and promote human rights

Essential Indicators
1. Employees and workers who have been provided training on human rights issues and policy(ies) of the
entity, in the following format:

Category FY 2023 - 24 FY 2022 - 23

Current Financial Year Previous Financial year

Total (A) No. of % (B / A) Total (C) No.of % (C / D)

employees/ employees/
workers workers
covered (B) covered (D)

Employees
Permanent 635 50 8% 617 68 11.02%
Other than
permanent 46 0 0% 61 0 0%
Total Employees 681 50 7% 678 68 10.03%
Workers
Permanent 888 5 0.56 929 2 0.22
Other than
permanent 712 3 0.42 665 12 1.8
Total Workers 1600 8 0.5 1594 14 0.88

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2. Details of minimum wages paid to employees and workers, in the following format.

FY 2023 - 24 FY 2022 - 23
Current Financial Year Previous Financial year

Total (A) Equal to More than Total (D) Equal to More than
Category Minimum Minimum Minimum Minimum
Wage Wage Wage Wage

No. % No. % No. % No. %

(B) (B /A) (C) (C / A) (E) (E /D) (F) (F / A)
Employees
Permanent 635 0 0 635 100 617 0 0 617 100
Male 563 0 0 563 100 549 0 0 549 100
Female 72 0 0 72 100 68 0 0 68 100
Other than Permanent 46 0 0 46 100 61 0 0 61 100
Male 39 0 0 39 100 53 0 0 53 100
Female 7 0 0 7 100 8 0 0 8 100
Workers
Permanent 888 0 0 888 100 929 0 0 929 100
Male 859 0 0 859 100 888 0 0 888 100
Female 29 0 0 29 100 41 0 0 41 100
Other than Permanent 712 0 0 712 100 665 0 0 665 100
Male 592 0 0 592 100 557 0 0 557 100
Female 120 0 0 120 100 108 0 0 108 100

3) Details of remuneration/salary/wages, in the following format

a. Median remuneration / wages:

Male Female
Number Median remuneration/ salary/ Number Median Remuneration/ salary/
wages of respective category wages of respective category
in Rs per month in Rs per month
Board of Directors 3 *282657.90 Nil Nil
(BoD)
Key Managerial 3 *282657.90 1 172037.64
Personnel
Employees other than 560 17,43,780.91 71 14,95,740.18
BoD KMP**
Workers** 859 7,72,459.04 29 5,98,064.84

Note: Only permanent employees and permanent workers are considered.

* CMD (Additional Charge) is paid from his parent organisation. Hence, neither considered for
count nor for median calculation.
Only Basic pay and DA in March 2024 are considered for salary.
** Gross pay of these employees for the year 2023-24 is considered for median calculation.

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b. Gross wages paid to females as % of total wages paid by the entity, in the following format:

FY 2023-24 FY 2022-23
Current Financial Year Previous Financial Year

Gross wages paid to females as % of total wages 10.75% 8.21%

4. Do you have a focal point

(Individual/ Committee)
responsible for Yes
addressing human rights
impacts or issues
caused or contributed to
by the business?
(Yes/No)
5. Describe the internal FACT is dedicated to conducting its business with utmost
mechanisms in place to professionalism, honesty, integrity, and ethical behaviour. The
redress grievances company has established a comprehensive code of conduct that
related to human rights applies to all employees. Additionally, FACT ensures a safe and
issues. positive work environment for its staff. If any concerns are raised
through letters or emails, the relevant department or division within
the company promptly addresses them.

6) Number of Complaints on the following made by employees and workers

FY 2023 - 24 FY 2022 - 23
Current Financial Year Previous Financial year

Filed during Pending Pending

resolution at Remarks Filed during resolution at Remarks
the year the year
the end of year the end of year
Sexual Harassment 1 0 - Nil Nil -
Discrimination at Nil NIL Nil
Work Place Nil - -
Child Labour Nil Nil - NIL Nil -
Forced Labour / Nil NIL Nil
Involuntary Labour Nil - -
Wages Nil Nil - 2 1 -
Other human rights
related isuues 3 3 - 5 3 -

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7) Complaints filed under the Sexual Harassment of Women at Workplace (Prevention, Prohibition and
Redressal) Act, 2013, in the following format:
FY 2023 - 24 FY 2022 - 23
Current Financial Year Previous Financial year

Total Complaints reported under Sexual Harassment on of

Women at Workplace (Prevention, Prohibition and
Redressal) Act, 2013 (POSH) 1 0
Complaints on POSH as a % of female employees 0.99% 0
/ workers

Complaints on POSH upheld 1 0

8 Mechanisms to prevent
adverse consequences
to the complainant in Yes. The Grievance Redressal Committees are constituted with
discrimination and sufficient members from the vulnerable/marginalized groups
harassment cases

9 Do human rights Yes

requirements form part
of your business
agreements and
c o n t r a c t s ?
(Yes/No)
10) Assessments for the year:
% of your plants and offices that were assessed
(by entity or statutory authorities or third parties)

Child labour 100 %

Forced/involuntary labour 100 %
Sexual harassment 100 %
Discrimination at workplace 100 %
Wages 100 %
Others – please specify 100 %

11 Provide details of any

corrective actions taken
or underway to address No significant risks/concerns was noticed or reported during the
significant risks / assessments.
concerns arising from
the assessments at
Question 9 above.

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Leadership indicators

1 Details of a business FACT has always seen Human Rights as inherent part of all its policies.
process being modified / The company has not had to alter its policy / process in order to align
introduced as a result of with human rights and grievances. As an institution with the right
addressing human rights professional flair, the company is highly committed to the principle of
grievances/complaints. equal opportunity for all employees and also believes in fabricating an
environment which is free of discrimination. The company is
committed to avoid all sorts of discrimination or harassment based on
race, colour, religion, or belief, social or ethnic origin, sex, age,
physical, mental or sensory disability, HIV Status, sexual orientation,
gender identity and/ or expression, marital status, family medical
history or genetic information, family or parental status. The code of
conduct lays down guidelines that facilitate the right environment in
the company. The company nurtures its employees with the right
ethics and code of conduct by organizing various training programs
designed for the enhancement and development of the workforce.

2. Details of the scope and The company upholds the principle of Human Rights in all its dealings.
coverage of any Human
rights due-diligence
conducted.

3. Is the premise/office of Yes

the entity accessible to
differently abled visitors,
as per the requirements
of the Rights of Persons
with Disabilities Act,
2016?

4) Details on assessment of value chain partners:

% of value chain partners (by value of business
done with such partners) that were assessed

Sexual Harassment NIL

Discrimination at workplace NIL
Child Labour NIL
Forced Labour/Involuntary Labour NIL
Wages NIL
Others – please specify NIL

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Annual Report 2023 - 24

5 Provide details of any NA

corrective actions taken
or underway to address
significant risks /
concerns arising from
the assessments at
Question 4 above.
PRINCIPLE 6 - Business should respect and make efforts to protect and restore the environment.

Essential Indicators
1. Details of total energy consumption (in GJ) and energy intensity, in the following format:
Parameter FY 2023 - 24 FY 2022 - 23
(Current Financial Year) (Previous Financial Year)
From renewable sources
Total electricity consumption (A) 12568.3 6830.50
Total fuel consumption (B) - -
Energy consumption through
other sources (C) - -
Total energy consumed from renewable
sources (A+B+C)
From non-renewable sources
Total electricity consumption (D) 784506.6 570894.6
Total fuel consumption (E) 1714453.9 2148943.8
Energy consumption through
other sources (F) - -
Total energy consumed from
non-renewable sources (D+E+F) 2498960.6 2719838.0
Total energy consumed
(A+B+C+D+E+F) 2511528.8 2726669.0
Energy intensity per rupee of turnover (Cr.)
(Total energy consumed/ revenue from operations) 496.8 439.9
Energy intensity per rupee of turnover
adjusted for Purchasing Power Parity (PPP) - -
(Total energy consumed / Revenue from
operations adjusted for PPP)
Energy intensity in terms of - -
physical output
Energy intensity (optional) - - -
per employee
N o t e : I n d i c a t e i f a n y i n d e p e n d e n t a s s e s s m e n t / No independent assessment
evaluation/assurance has been carried out by an external agency? /evaluation / assurance has been
(Y/N) If yes, name of the external agency carried out by an external agency
on energy consumption

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2. Does the entity have any Yes

sites / facilities identified
as designated Ammonia Complex is a designated consumer (Registration No.
consumers (DCs) under FTZ0029KL). PAT cycle II target was 0.959 Million Tonne of Oil
the Performance, Equivalent (MTOE). During the assessment year (2018-2019) plant
Achieve and Trade (PAT)
Scheme of the was unproductive and hence exempted due to “low capacity
Government of India? utilization”. Unit is included in the new PAT cycle by Bureau of Energy
(Y/N) If yes, disclose efficiency Petrochemical plant has been notified as the designated
whether targets set consumer on 7th Sep 2022. Base line data collection for assigning the
under the PAT scheme energy reduction targets need to be carried by BEE
have been achieved. In
case targets have not
been achieved, provide
the remedial action
taken, if any.

3. Provide details of the following disclosures related to water, in the following format:

Parameter FY 2023 - 24 FY 2022 - 23

(Current Financial Year) (Previous Financial Year)
Water withdrawal by source (in kilolitres)
(i) Surface water 8369141 8963996
(ii) Groundwater - -
(iii) Third party water (Tanker) - -
(iv) Seawater / desalinated water - -
(v) Water from Municipal Corporation 752 -
(vi) Water Bottles / Aquaguard
(Ltr X number of bottle) (KL), Others - 2717169.2 2598865
Rain water harvesting in lake, Periyar
Valley Irrigation Project (PVIP), Water
Treatment Plant
Total volume of water withdrawal 11087062.2 11562861
(in kilolitres) (i + ii + iii + iv + v + vi)
Total volume of water consumption 11087062.2 11562861
(in kilolitres)
Water intensity per rupee of 2139.3 1865.6
turnover (Cr.) (Total Water consumption /
Revenue from operations )

Water intensity per rupee of turnover

adjusted for Purchasing Power Parity - -
(PPP)
(Total water consumption / Revenue from
operations adjusted for PPP)
Water intensity in terms of physical output - -
Water intensity (optional) – per employee - -

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Note: Indicate if any independent assessment/ evaluation / No independent assessment

assurance has been carried out by an external agency? (Y/N) If yes, /evaluation / assurance has been
name of the external agency carried out by an external agency.

4. Provide the following details related to water discharged:

Parameter FY 2023 - 24 FY 2022 - 23

(Current Financial Year) (Previous Financial Year)
Water discharge by destination and level of treatment (in kilolitres)
(i) Surface water
No treatment - -
With treatment–please specify level of treatment - -
(ii) Ground water
No treatment - -
With treatment–please specify level of treatment - -
(iii) Sea water
No treatment - -
With treatment–please specify level of treatment - -
(iv) Sent to third parties
No treatment - -
With treatment–please specify level of treatment - -
(v) Others
No treatment - -
With treatment–please specify level of treatment 2731379 2853850
(Back water stretch and rivers)
Total water discharged (in kilolitres)* 2731379 2853850

*For FEW and FEDO plants, water is discharged through the authorized outlet and effluent water is
treated in the process and used in offices

Note: Indicate if any independent assessment/ evaluation/assurance has

been carried out by an external agency? (Y/N) If yes, name of the external No
agency

5. Has the entity implemented a mechanism for Zero Liquid Discharge? If No

yes, provide details of its coverage and implementation.

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6. Please provide details of air emissions (other than GHG emissions) by the entity, in the following format:

Parameter Please FY 2023 - 24 FY 2022 - 23

specify unit (Current Financial Year) (Previous Financial Year)
NOx MT 0.00 0.00
Particulate matter (PM) MT 110.5 150.5
Sox MT 426.5 366.3
Persistent organic
pollutants (POP) Nil 0.00 0.00
Volatile organic
compounds (VOC) Nil 0.00 0.00
Hazardous air pollutants (HAP) Nil 0.00 0.00
Others – please specify
(Ammonia, Fluoride, Acid Mist
and CO) MT 206.1 346.4

N o t e : I n d i c a t e i f a n y i n d e p e n d e n t a s s e s s m e n t / No independent assessment/
evaluation/assurance has been carried out by an external agency? evaluation/assurance has been
(Y/N) If yes, name of the external agency carried out by an external agency

7. Provide details of greenhouse gas emissions (Scope 1 and Scope 2 emissions) & its intensity, in the
following format.
Parameter unit FY 2023 - 24 FY 2022 - 23
(Current Financial Year) (Previous Financial Year)
Total Scope 1 emissions Metric tonnes 99492.5 124696.3
(Break-up of the GHG into of CO2
CO2, CH4, N2O, HFCs, PFCs, SF6, NF3, equivalent
if available)
Total Scope 2 emissions Metric tonnes
of CO2 155811.7 113386.0
(Break-up of the GHG into CO2, CH4,
equivalent
N2O, HFCs, PFCs, SF6, NF3, if available)
Total Scope 1 and Scope 2 emissions 50.51 38.4
per rupee crores of turnover (Total
Scope 1 and Scope 2 GHG emissions /
Revenue from operations)
Total Scope 1 and Scope 2 emission
intensity per rupee of turnover NA NA
adjusted for Purchasing Power Parity
(PPP) (Total Scope 1 and Scope 2 GHG
emissions / Revenue from operations
adjusted for PPP)
Total Scope 1 and Scope 2 emission
intensity in terms of physical output NA NA
Total Scope 1 and Scope 2 emission
intensity (optional) – per employee

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N o t e : I n d i c a t e i f a n y i n d e p e n d e n t a s s e s s m e n t / No independent assessment/
evaluation/assurance has been carried out by an external agency? evaluation/assurance has been
(Y/N) If yes, name of the external agency carried out by an external agency

8. Does the entity have any project related The company has transitioned its boilers and furnaces to
to reducing Green House Gas emission? use eco-friendly and energy-efficient fuel, specifically
If Yes, then provide details. RLNG. This change has led to a reduction in greenhouse
gas emissions. Additionally, the production processes
within the unit have been designed to further minimize
emissions. The company is also exploring the use of
renewable energy for its operations.

9. Provide details related to waste management by the entity, in the following format:
Parameter FY 2023 - 24 FY 2021 - 23
(Current Financial Year) (Previous Financial Year)
Total Waste generated (in metric tonnes)
Plastic waste (A) - -
E-waste (B) 0.46 0.59
Bio-medical waste (C) 0.01 0.01
Construction and demolition waste (D)** 7200 100
Battery waste (E) 0.66 1.15
Radioactive waste (F) - -
Other Hazardous waste (G)
waste (Oil-soaked cotton waste, DG filters, 869.84 1369.85
paint cans, chemical cans, paint residue,
oil sludge, DG chimney soot, coolant oil
and used oil) . Please specify, if any.
Spent Catalyst, Sulphur muck, Waste oil,
Lead scrap, ETP sludge, OLD DAMAGED &
BROKEN GRINDERS, MS/SS MACHINING /
CUTTING CHIPS
Other Non-hazardous waste (H) - -
Please specify, if any. (Break-up by
composition i.e. by materials relevant
to the sector)
Total (A+B+C+D+E+F+G+H) 8070.90 1471.50
Waste intensity per rupee of turnover
(Total waste generated / Revenue from
operations) 1.59 0.24
Waste intensity per rupee of turnover
adjusted for Purchasing Power Parity
(PPP)
(Total waste generated / Revenue from - -
operations adjusted for PPP)
Waste intensity in terms of physical output
Waste intensity (optional) – the relevant
metric may be selected by the entity

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For each category of waste generated, total waste recovered through recycling, re-using or
other recovery operations (in metric tonnes)
Category of waste
(i) Recycled 0.46 0.59
(ii) Re-used - -
(iii) Other recovery operations Nil Nil
Total 0.46 0.59
For each category of waste generated, total waste disposed by nature of disposal method (in
metric tonnes)
Category of waste
(I) Incineration 8070.51 1471.01
(ii) Landfilling - -
(iii) Other disposal operations - -
Total 8070.51 1471.01

*Note: The company is in the process of monitoring waste generation (though in minor quantities)
and further having a robust disposal mechanism to minimise waste sent to landfill.
** The demolition of plant has increased the construction and demolition waste.

N o t e : I n d i c a t e i f a n y i n d e p e n d e n t a s s e s s m e n t / No independent assessment/
evaluation/assurance has been carried out by an external agency? evaluation/assurance has been
(Y/N) If yes, name of the external agency carried out by an external agency

10. Briefly describe the waste manage FACT has implemented a comprehensive solid waste
ment practices adopted in your management plan. Non-hazardous solid waste is
establishments. Describe the strategy collected from its point of generation and stored in
adopted by your company to reduce designated on-site facilities. Metal scrap, e-waste, and
usage of hazardous and toxic plastic waste are managed through the Metal Scrap
chemicals in your products and Trading Corporation (MSTC). Bio-medical waste is safely
disposed of via the IMA – IMAGE facility. Used batteries
processes and the practices adopted
and other waste are handled by authorized re-processors
to manage such wastes through a buy-back policy. Hazardous waste categories
include spent catalysts, sulphur muck, waste oil, lead
scrap, and ETP sludge, all of which are safely disposed of
by authorized re-processors. Waste oil is recycled for use
as lubricant in conveyor idlers and other machinery.

11. If the entity has operations/offices in/around ecologically sensitive areas (such as national parks, wildlife
sanctuaries, biosphere reserves, wetlands, biodiversity hotspots, forests, coastal regulation zones etc.)
where environmental approvals / clearances are required, please specify details in the following format:

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S. No Location of operations/offices Type of operations Whether the conditions of environmental approval /

clearance are being complied with? (Y/N) If no,
the reasons thereof and corrective action taken, if any

No
12. Details of environmental impact assessments of projects undertaken by the entity based on applicable
laws, in the current financial year:
Name and brief EIA Notification Date Whether conducted by Results communicated Relevant
details of project Number independent external in public domain Web link
agency (Yes / No) (Yes / No)
Nil Nil Nil Nil Nil Nil
13. Is the entity compliant with the applicable environmental law/ regulations/ guidelines in India; such as
the Water (Prevention and Control of Pollution) Act, Air (Prevention and Control of Pollution) Act,
Environment protection act and rules thereunder (Y/N). If not, provide details of all such non-compliances, in
the following format:
S. No Specify the law / regulation Provide Any fines / penalties / action taken by Corrective action
/ guidelines which was details of regulatory agencies such as pollution taken, if any
not complied with the noncompliance control boards or by courts
Yes
Leadership indicators
1. Water withdrawal, consumption and discharge in areas of water stress (in kilolitres):
Not Applicable. None of the areas are under water-stress regions.
For each facility / plant located in areas of water stress, provide the following information:
(I) Name of the area
(ii) Nature of operations
(iii) Water withdrawal, consumption and discharge in the following format:

Parameter FY 2023 - 24 FY 2022 - 23

(Current Financial Year) (Previous Financial Year)
Water withdrawal by source (in kilolitres)
(i) Surface water - -
(ii) Ground water - -
(iii) Third party water - -
(iv) Seawater / desalinated water - -
(v) Others - -
Total volume of water withdrawal (in kilolitres) - -
Total volume of water consumption (in kilolitres) - -
Water intensity per rupee of turnover
(Water consumed / turnover) - -
Water intensity (optional) – the relevant metric - -
may be selected by the entity

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Water discharge by destination and level of treatment (in kilolitres)

(I) Into Surface water
No treatment - -
With treatment–please specify level of treatment - -
(ii) Into Ground water
No treatment - -
With treatment–please specify level of treatment - -
(iii) Into Sea water
No treatment - -
With treatment–please specify level of treatment - -
(iv) Sent to third parties
No treatment - -
With treatment–please specify level of treatment - -
(v) Others
No treatment - -
With treatment–please specify level of treatment - -
Total water discharged (in kilolitres)* - -

N o t e : I n d i c a t e i f a n y i n d e p e n d e n t a s s e s s m e n t / No independent assessment/
evaluation/assurance has been carried out by an external agency? evaluation/assurance has been
(Y/N) If yes, name of the external agency carried out by an external agency

2. Please provide details of total Scope 3 emissions & its intensity, in the following format:
Parameter unit FY 2023 - 24 FY 2022 - 23
(Current Financial Year) (Previous Financial Year)
Total Scope 3 emissions Metric
(Break-up of the GHG into tonnes
CO2, CH4, N2O, HFCs,
PFCs,SF6, NF3, if available) of CO2
equivalent
The company is in process of tracking these emissions
Total Scope 3 emissions per
rupee of turnover in the upcoming years.

Note: Indicate if any independent assessment/ evaluation / No independent assessment/

assurance has been carried out by an external agency? (Y/N) If yes, evaluation/assurance has been
name of the external agency carried out by an external agency

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3. With respect to the ecologically sensitive areas reported at Question Not applicable to FACT
10 of Essential Indicators above, provide details of significant direct &
indirect impact of the entity on biodiversity in such areas along-with
prevention and remediation activities.

4. If the entity has undertaken any specific initiatives or used innovative technology or solutions to improve
resource efficiency, or reduce impact due to emissions / effluent discharge / waste generated, please
provide details of the same as well as outcome of such initiatives, as per the following format:

Sl. No Initiative Details of the initiative Outcome of the initiative

undertaken (Web-link, if any, may be provided
along-with summary)
1. Switching over The fuel used for combustion in the furnace a) Reduction in pollutants
to greener fuel. of NP 20:20:0:13 plants were changed over discharge to the
from Furnace oil to green, eco-friendly and environment.
energy efficient fuel – RLNG. b) Reduction in fuel
consumption Study in
progress.
Using Ammonium Ammonium Sulphate purge liquor Reduces the effective raw
2. material consumption.
Sulphate purge generated in Ammonium Sulphate Plant is
liquor of another used as input to substitute a part of Handling and disposal cost
plant as raw Ammonia & sulphuric acid requirement in
material input for of the purge liquor is
product Factamphos Manufacture. saved.
manufacture.
3. Recycle of Waste Waste oil generated from rotating Consumption of fresh
oil generated in equipments is used as lubricant in conveyor lubricants is reduced.
all plants. idlers and other machinery

4. Purchase of Renewable energy is purchased through Reduces Carbon foot print

renewable PTC to substitute a part of the power of the organization
energy. requirement.
A part of effluent from NP plant is recycled Reduces fresh water
5. Recycle of for diluting the strong Phosphoric acid and
effluent water. for scrubbing gases in knock out chamber. A consumption
part of effluent from PAP plant is recycled to
attack tank in PAP

6. Study for Study is in progress to develop a fertiliser

utilisation of named a blended fertiliser FACTHOME
sludge generated 10:10:10, from effluent treatment plant's
from effluent
treatment plant sludge, with a nutrient content of 10:10:10
for production of (NPK) and minor quantities of secondary
blended fertiliser nutrients, as a value added product.

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5. Does the entity have a business FACT is having Business Continuity and Disaster
continuity and disaster management Management plan. Disaster Management Plan has been
plan? Give details in 100 words/ web prepared with objectives such as i) identifying the hazards
link. or disaster potential scenario. ii) localizing any accidents
that may occur and if possible contain them to minimize
the harmful effects of accidents iii) providing adequate
details of the technical and organizational procedures,
detailed the emergency response procedures and
measures to minimize damage to life, property and
environment. iv) providing detailed procedures for
evacuation, rescue and treatment of casualties. v)
defining clearly the roles and responsibilities of those
involved in emergency response. vi) making a realistic
assessment of resources both human and material
required in handling the emergency in house and
additional resources/skills that may be required under
mutual aid from neighbouring industries/ installations or
other external agencies. vii) ensuring that manpower,
equipment including communication and personal
protective equipment, material and financial resources
necessary to carry out on-site emergency plan are readily
available for immediate activation of the plan in the event
of accident. viii) safeguarding victims by evacuating them
to a safer place and rehabilitating the affected persons.
FACT has a well-defined On-Site Emergency Plan (OSEP)
that outlines the procedures, mechanisms, and
resources available to respond to various kinds of
emergencies.
The OSEP includes the following elements:
1. Risk assessment study reports which identifies the
potential hazards and risk faced by the
organization and surrounding communities
2. Communication protocol for communicating with
employees stake holders and the general public
3. Safe evacuation routes and procedures for employees
and customers
4. Continuity of essential operations during and after a
disaster
5. Emergency response team with duties and
responsibilities
6. Recourses available
7. Regular training and mock drills
8. Review and updates

6. Disclose any significant adverse impact No adverse impact to the environment arising from Value
to the environment, arising from the Chain of the Company since necessary actions have
value chain of the entity. What already been taken in the process design of operating
mitigation or adaptation measures have plants.
been taken by the entity in this regard

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7. Percentage of value chain partners (by

value of business done with such Nil
partners) that were assessed for
environmental impacts.

PRINCIPLE 7: Businesses, when engaging in influencing public and regulatory policy, should do so in
a manner that is responsible and transparent
Essential Indicators
1. a. Number of affiliations with trade and industry chambers/ associations. 5
b. List the top 10 trade and industry chambers/ associations (determined based on the total
members of such body) the entity is a member of/ affiliated to.

S.No. Name of the trade and industry Reach of trade and industry
chambers / associations chambers/associations
(State/National)
1 The Fertiliser Association of India National
2 Standing Conference of Public Enterprises National
3 All India Management Association National
4 Kerala State Productivity Council State
5 National Safety Council – Kerala chapter National

2. Provide details of corrective action taken or underway on any issues related to anti- competitive conduct
by the entity, based on adverse orders from regulatory authorities.
Name of authority Brief of the case Corrective action taken
Nil Nil Nil
Leadership Indicators
1. Details of public policy position advocated by the entity
S. No. Public policy Method resorted Whether Frequency of Web link if
advocated for such advocacy information review by Board available
available in public (Annually/ Half
domain yearly/
Quarterly /Others
please specify)
Nil Nil Nil Nil Nil Nil

PRINCIPLE 8 :- Businesses should promote inclusive growth and equitable development

Essential Indicators
1. Details of Social Impact Assessments (SIA) of projects undertaken by the entity based on applicable laws,
in the current financial year.
Name and brief SIA Notification Date of Whether conducted by Results communicated Relevant
details of No. notification independent external in public domain Web link
project agency (Yes / No) (Yes / No)
Nil

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2. Provide information on project(s) for which ongoing Rehabilitation and Resettlement (R&R) is being
undertaken by your entity, in the following format

S. No. Name of Project State District No of project % of PAFs Amount paid

for which affected covered by to PAFs
R&R is families R&R in the FY
ongoing ( PAF) (In INR)

Nil

3. Describe the mechanisms to receive and redress grievances of the community.

FACT is committed to ethical business practices and prioritizes community interests. The company has
established a system to receive and address community complaints. Anyone with a grievance can directly
contact FACT through personal representation, correspondence, or email. Upon receiving a complaint, the
relevant division within the company promptly addresses the issue.
4. Percentage of input materials (inputs to total inputs by value) sourced from suppliers

Parameter FY 2023 - 24 FY 2022 - 23

Current Financial Year Previous FinancialYear
Directly sourced from MSMEs/ small producers 15.60% 2.32%
Directly Sourced within India 34.64% 76.29%

5. Job creation in smaller towns – Disclose wages paid to persons employed (including employees or
workers employed on a permanent or non-permanent / on contract basis) in the following locations, as % of
total wage cost

Location FY 2023 -24 FY 2022 -23

Current Financial Year Previous FinancialYear
Rural 0% 0%
Semi-urban 0% 0%
Urban 100% 100%
Metropolitan 0% 0%

Leadership Indicators
1. Provide details of actions taken to mitigate any negative social impacts identified in the Social Impact
Assessments (Reference: Question 1 of Essential Indicators above):

Details of negative social impact identified Corrective action taken

Nil Nil

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2. Provide the following information on CSR projects undertaken by your entity in designated aspirational
districts as identified by government bodies:
S. No. State Aspirational District Amount spend (in INR)
NIL

3. a . D o y o u h a v e a p r e f e r e n t i a l
procurement policy where you give
preference to purchase from suppliers Yes
comprising marginalized /vulnerable
groups? (Yes/No)
b. From which marginalized /vulnerable MSEs including those owned by SC/ST and women
groups do you procure? entrepreneurs
c. What percentage of total procure
10%
ment (by value) does it constitute?

4. Details of the benefits derived and shared from the intellectual properties owned or acquired by
your entity (in the current financial year), based on traditional knowledge:
S. No. Intellectual Property based Owned/ Acquired Benefit shared Basis of calculating
on traditional knowledge (Yes/No) (Yes / No) benefit share

1 Nil Nil Nil Nil

5. Details of corrective actions taken or underway, based on any adverse order in intellectual property
related disputes wherein usage of traditional knowledge is involved.

Name of Authority Brief of Case Corrective action taken

NIL NIL NIL

6. Details of beneficiaries of CSR Projects:

S. CSR project No. of persons benefitted % of beneficiaries from
No. from CSR Projects vulnerable and
marginalized groups
1 Supply of drinking water at Manjummel 25000 50%
2 Distribution of Computer Tablets to students 24 50%
3 Setting up of Community Fitness Centre in Bidar,
Karnataka 5600 75%
4 Setting up of 3 Smart Anganwadi in Ernakulam 100 75%
5 Medicated Mosquito Nets for distribution among
farmers 40000 100%
6 CUSAT- Public Quiz Programme
For School & Collage 200 50%
7 Cleanliness drive at Muppathadam 1200 50%
8 KMA Scholarship, sponsorship and infrastructure 53 75%
9 Hiring of Kisan drones and drone pilots 255 75%
10 Providing drones under PM-MKDK Scheme
and training Mahila drone pilots 100 75%
11 Purchase of Books for PMKSK 25000 75%
12 CUSAT, establishment of Chair professor in
Safety Dept. of School of Engineering 3000 50%

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PRINCIPLE 9. Businesses should engage with and provide value to their consumers in a responsible
manner
Essential Indicators

1. Describe the mechanisms in place to FACT operates through a network of dealers who sell
receive and respond to consumer their products. Sales representatives from FACT regularly
complaints and feedback. engage with both dealers and customers. When
customers raise complaints or offer criticism, the process
is as follows:
Significant issues are escalated to higher authorities
within the organization. These might involve serious
product defects, service failures, or other critical matters.
The goal is to address major complaints promptly and
effectively to maintain customer satisfaction and uphold
the company's reputation.
Sales officers handle minor concerns directly. These
could include smaller issues, queries, or general feedback
from customers.
By addressing minor concerns promptly, FACT ensures a
positive customer experience and fosters goodwill.

2. Turnover of products and/ services as a percentage of turnover from all products/service that carry
information about:
As a percentage to total turnover
Environmental and social parameters relevant 100%
to the product
Safe and responsible usage 100%
Recycling and/or safe disposal 100%

3. Number of consumer complaint in respect of following:

FY 2023 - 24 Remarks FY 2022 - 23 Remarks

(Current Financial year) (Previous Financial year)
Received Pending Received Pending
during resolution at during resolution at
the year end of year the year end of year
Data Privacy NA 0 NA Nil Nil NA
Advertising NA 0 NA Nil Nil NA
Cyber-security NA 0 NA Nil Nil NA
Delivery of Products 10 0 All resolved 25 Nil All resolved
Quality of Products 7 0 NA Nil Nil NA
Restrictive Trade 0 0 NA Nil Nil NA
Practices
Unfair Trade Practices 0 0 NA Nil Nil NA
Other 13 0 Nil Nil Nil NA

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4. Details of instances of product recalls on account of safety issues:

Number Reasons for recall

Voluntary recalls Nil Nil
Forced recalls Nil Nil

5. Does the entity have a framework/ Yes. In IT Policy of the Company cyber security and
policy on cyber security and risks related mitigating risk related to data privacy is laid out. It can be
to data privacy? (Yes/No) If available, accessed through the web link. https://fact.co.in/home/
provide a web-link of the policy. Dynamicpages?MenuId=185
6. Provide details of any corrective actions Regular Farmers (Consumers) meetings are being
taken or underway on issues relating to conducted and topics covered on Package of Practices on
advertising, and delivery of essential crop cultivation and quality of products used to be
services; cyber security and data privacy explained.
of customers; re-occurrence of
instances of product recalls; penalty /
action taken by regulatory authorities on
safety of products / services
7. Provide the following information
relating to data breaches:
a. Number of instances of data breaches Nil
b. Percentage of data breaches 0%
involving personally identifiable
information of customersc.
c. Impact, if any, of the data breaches. No impact

Leadership Indicators

1. Channels / Platforms where information Website of the Company www.fact.co.in

on products and services of the entity
can be accessed (provide web link, if
available).
2. Steps taken to inform and educate Conducted following Farmer Education Programs to
consumers about safe and responsible teach the farmers for balanced use of fertilisers and to
usage of products and/or services. convey the message for scientific recommendation of
fertilizers for various crops, issuing Soil Health cards
etc.
a) Agriculture seminar
b) Squad program
c) Soil sample collections
d) Agriculture Exhibition
e) Field Demonstration
f) Dealer Meet
3. Mechanisms in place to inform consu All information is updated on https://fact.co.in/home
mers of any risk of disruption / disco
ntinuation of essential services

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4. Does the entity display product Marketing survey are conducted with farmers during
information on the product over and Squad Program (Intensive Farmer contact program),
above what is mandated as per local meetings and seminar about satisfaction on using of
laws? (Yes/No/Not Applicable) If yes, product and the services provided. Direct feedback
provide details in brief. Did your entity collected from about 400 Farmers in Kerala. 10,000
carry out any survey with regard to Farmers connected through Whatsapp on awareness
consumer satisfaction relating to the broadcast messages.
major products / services of the entity,
significant locations of operation of the
entity or the entity as a whole? (Yes/No)

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