September 6, 2024

To
The Secretary The Secretary
Listing Department Listing Department
BSE Limited National Stock Exchange of India Limited
New Trading Ring, Rotunda Building, Exchange Plaza, Plot No C/1, G Block,
P.J. Tower, Dalal Street, Fort, 27th Floor Bandra Kurla Complex, Bandra (E) ‐
Mumbai — 400 001 Mumbai — 400 051
SCRIP CODE: 526947 SYMBOL: LAOPALA

Dear Sir/Madam,

Sub: Business Responsibility and Sustainability Reporting

In compliance with Regulation 34(2)(f) of the SEBI (Listing Obligations and Disclosure Requirements)
Regulations, 2015 (as amended), please find enclosed herewith the Business Responsibility and
Sustainability Report for the financial Year 2023‐24, which also forms part of the Annual Report for
the financial year ended March 31, 2024.

We request you to take the same on record.

Thanking you,
Yours faithfully,
For La Opala RG Limited
NIDHI Digitally signed
by NIDHI RATHI

RATHI 17:37:07 +05'30'

Date: 2024.09.06

(Nidhi Rathi)
Company Secretary & Compliance Officer

Encl. As above
 Corporate overview Statutory reports Financial statements

Business Responsibility & Sustainability

Reporting Format
SECTION A: GENERAL DISCLOSURES

I. Details
1 Corporate Identity Number (CIN) of the Listed Entity L26101WB1987PLC042512
2 Name of the Company La Opala RG Limited
3 Year of Incorporation 1987
4 Registered Office Address Eco Centre, 8th Floor, EM-4, Sector –V, Kolkata - 700 091
5 Corporate Address Eco Centre, 8th Floor, EM-4, Sector –V, Kolkata - 700 091
6 E-mail [email protected]
7 Telephone 7604088814/15/16/17
8 Website www.laopala.in
9 Financial Year for which reporting is being done 2023-24
10 Name of the Stock Exchange(s) where shares NSE & BSE
are listed
11 Paid-up Capital Rs 22,20,00,000
12 Name and contact details of the person who may be Alok Pandey;
contacted in case of any queries on the BRSR report +91-7604088814/15/16/17
[email protected]
13 Reporting Boundary The disclosures are on standalone basis
14 Name of assurance provider Not Applicable
15 Type of assurance obtained Not Applicable

II. Products / Services

16. Details of business activities (accounting for 90% of the turnover):
S. Description of Main Activity Description of Business Activity % of Turnover of the entity
No.
1 Table or Kitchen Glassware Manufacturer of Table and Kitchen 100%
Glassware

17. Products/Services sold by the entity (accounting for 90% of the entity’s Turnover):
S. Product/Service NIC Code % of total Turnover
No. contributed
1 Table or Kitchen Glassware 23105 100%

III. Operations
18. Products/Services sold by the entity (accounting for 90% of the entity’s Turnover):
Location Number of Plants Number of Offices Total
National 4 1 5
International - - -

19. Markets served by the entity:

a. Number of locations –
Location Total
National (No. of States) Pan-India
International (No. of Countries) 40+

Annual Report 2023-24 | 73

 b. What is the contribution of exports as a percentage of the total turnover of the entity?
The Revenue from Overseas Market is 14.84 % of Total Turnover in F.Y. 2023-24.

c. A brief on types of customers

The products are marketed to end customers primarily homemakers, upper middle class and middle class
households. The products are distributed pan–India and available at retail crockery stores, large format
retail stores and e- commerce platform.

IV. Employees
20. Products/Services sold by the entity (accounting for 90% of the entity’s Turnover):
a. Employees and workers (including differently abled):
Sl. Particulars Total (A) Male Female
No. No. (B) % (B / A) No. (C) % (C / A)
Employees (as on March 31, 2024)
1. Permanent 452 447 98.89% 5 1.11%
2. Other than Permanent - - - - -
3. Total employees 452 447 98.89% 5 1.11%
Workers (as on March 31, 2024)
4. Permanent 704 588 83.52% 116 16.48%
5. Other than Permanent 367 304 82.83% 63 17.17%
6. Total workers 1071 892 83.29% 179 16.71%

b. Differently-abled Employees and workers:

Sl. Particulars Total (A) Male Female
No. No. (B) % (B / A) No. (C) % (C / A)
Differently abled employees workers (as on March 31, 2024)
1. Permanent - - - - -
2. Other than Permanent - - - - -
3. Total differently abled employees - - - - -
Differently abled workers (as on March 31, 2024)
4. Permanent - - - - -
5. Other than permanent - - - - -
6. Total differently abled workers - - - - -

21. Participation/Inclusion/Representation of women (as on March 31, 2024) :-

Total (A) No. and percentage of
Females
No. (B) % (B/A)
Board of Directors 8 2 25%
Key Management Personnel excluding BOD 2 1 50%

22. Turnover rate for permanent employees and workers (as on March 31, 2024):
FY 2023-24 FY 2022-23 FY 2021-22
Male Female Total Male Female Total Male Female Total
Permanent Employees 13% 17% 13% 12% 23% 12% 10% 14% 10%
Permanent Workers 11% 13% 11% 6% 13% 7% 6% 12% 7%

V. Holding, Subsidiary and Associate Companies (including joint ventures):

23. (a) Names of holding / subsidiary / associate companies / joint ventures:
The Company does not have any holding, subsidiary, associate or joint venture Company.

74 | La Opala RG Limited
 Corporate overview Statutory reports Financial statements

VI. CSR Details

24. (i) Whether CSR is applicable as per section 135 of Companies Act, 2013: Yes
(ii) Turnover: Rs. 36,267.46 lacs (as on March 31, 2024)
(iii) Net Worth: Rs. 85,152.51 lacs (as on March 31, 2024)

VII. Transparency and Disclosures Compliances

25.Complaints/Grievances on any of the principles (Principles 1 to 9) under the National Guidelines on
Responsible Business Conduct (NGBRC):
Stakeholder Grievance FY 2023-24 FY 2022-23
group from Redressal
whom Mechanism in
complaint is Place (Yes/No)
received (If Yes, then No of No of Remarks No of No of Remarks
provide web-link complaints complaints complaints complaints
for grievance filed pending filed pending
redressal policy) during the resolution at during the resolution at
year close of the year close of the
year year
Communities Yes, we have - - - - - -
Investors grievance redressal - - - - -
(other than mechanism at
shareholders) place and all
employees are
responsible
for managing
relationship within
their area of
responsibility
Shareholders Yes (Note :1) 4 - Resolved 2 - Resolved
Employees & Yes (Note:2) - - - - - -
workers
Customers Yes, we have 88 - Resolved 123 - Resolved
Value Chain grievance redressal - - - - - -
Partners mechanism at
place and all
employees are
responsible
for managing
relationship within
their area of
responsibility

Note 1: Company is following strong Grievance Redressal Mechanism and has separate Committee of Directors i.e.,
Stakeholders Relationship Committee;
Note 2: https://www.laopala.in/img/investors/pdf/Investors-relations/Policies/8-whistle-blower-policy.pdf

Annual Report 2023-24 | 75

26. Overview of the entity’s material responsible business conduct issues
Please indicate material responsible business conduct and sustainability issues pertaining to environmental and
social matters that present a risk or an opportunity to your business, rationale for identifying the same, approach to
adapt or mitigate the risk along-with its financial implications, as per the following format:-

Sl. Material issue Indicate Rationale for In case of risk, Financial implications
No. identified whether identifying the risk/ approach to adapt of the risk or
risk or opportunity or mitigate opportunity (Indicate
opportunity positive or negative
(R/O) implications)
1. GHG Emissions Risk With increase in Use of technology to Negative - To set up
production GHG reduce GHG emission improved and efficient
emission will go up. system and processes
to reduce the GHG
Emissions.
2. Waste Opportunity We have a robust Not Applicable Positive – The waste
Management recycling process generated is recycled
already in place and used back in our
with an intent to processes. The energy
reduce plastic and is saved due to glass
cardboard. Glass waste recycling as cullet melts
is 100 % recycled. We at lower temperature
have government resulting in reduction in
authorized vendors emission.
which collect our
wastage as per PCB
norms.
3. Water Risk Water being a finite We have a Neutral – No financial
Management resource will pose a community led water implication is foreseen
risk to the operations management and in the near future. We
of our business. conservation projects. are taking efforts to
Rainwater harvesting ensure efficient water
is being practiced at management to avoid it
our manufacturing becoming an unsolvable
locations. issue.
4. Energy Opportunity Processes and systems Not Applicable Positive – Any cost
Management are in place to ensure put for improving the
maximum energy energy management
efficiency and this system will fetch positive
will be continuously outcomes and reduced
improved. cost in the long run.
5. CSR Opportunity Need Assessment Not Applicable Positive – The Benefits
done prior to project of our CSR endeavours
execution gives us the bring to the community
voice and stance of generates goodwill and
the community along enhances our reputation
with their consent to thereby having long
operate. term goodwill.

76 | La Opala RG Limited
 Corporate overview Statutory reports Financial statements

Sl. Material issue Indicate Rationale for In case of risk, Financial implications
No. identified whether identifying the risk/ approach to adapt of the risk or
risk or opportunity or mitigate opportunity (Indicate
opportunity positive or negative
(R/O) implications)
6. Human Rights Risk Changing regulations We put in substantial Negative - Any violation
around human rights effort and ensure can lead to severe
pose as a challenge. that no human right reputational and
violations are ensured financial risk for the
in the entire line of organization.
our business.
7. Employee Health Risk This can lead Many efforts and Neutral - Any cost put
and Safety to decreased initiatives have been towards employee
productivity. put in place to ensure health and safety will
employee health and yield positive results in
safety. the long term.

8. Labour practices Risk Changing regulation We put in substantial Negative – Workplace

around Labour efforts to ensure injury or accidents or
practices pose as a that we comply with incidents can result
challenge. all requirements of in higher number
Labour law and go of litigations and
beyond it as well. compensations to be
given towards the same.
9 Climate Change Risk Climate change can Having a specific, Neutral - Cost
Strategy have adverse impact measurable and smart undertaken to mitigate
on our business and approach toward the impact of climate
not having a correct climate change shall change.
strategy or its right ensure the long-term
implementation will sustainability of our
severely affect the business.
business continuity.
10. Supply chain Opportunity Setting up a resilient Not Applicable Positive – Building
management supply chain has resilience in our supply
helped us in business chain has helped us
continuity. fetch long term results.
11. Consumer Opportunity To distinguish Not Applicable Positive - Goodwill
welfare ourselves as market amongst consumers will
leaders and most convert into product
preferred consumer sales.
brand.
12. Governance Opportunity To build upon our Not Applicable Positive – In
organizational strategy transforming our
for championing business and levelling
success. it up.

Annual Report 2023-24 | 77

Sl. Material issue Indicate Rationale for In case of risk, Financial implications
No. identified whether identifying the risk/ approach to adapt of the risk or
risk or opportunity or mitigate opportunity (Indicate
opportunity positive or negative
(R/O) implications)
13. Product life cycle Opportunity This will enable us to Not Applicable Positive – Any cost we
Assessment understand the overall incur to conduct the life
environmental impact cycle assessment will
of our products and yield positive results for
chalk out effective us in the long run.
mitigation action plans
in case of any negative
environmental impact.
14. Raw material Risk Our raw materials are To look for substitutes Negative – The
sourcing very critical to the of particular raw implications of this may
kind of products we materials in instances result in increase of cost.
manufacture of unavailability.

SECTION B: MANAGEMENT AND PROCESS DISCLOSURES

This section is aimed at helping businesses demonstrate the structures, policies and processes put in place towards
adopting the NGRBC Principles and Core Elements.

Disclosure Questions P1 P2 P3 P4 P5 P6 P7 P8 P9
Policy and management processes
1. a. Whether your entity’s policy/ Y Y Y Y Y Y Y Y Y
policies cover each principle and
its core elements of the NGRBCs.
(Yes/No)
b. Has the policy been approved by Y Y Y Y Y Y Y Y Y
the Board? (Yes/No)
c. Web Link of the Policies, if Policies can be accessed on the website of the Company under
available “Investor Relations” at https://www.laopala.in/investors/investor-
relations/policies
2. Whether the entity has translated the Y Y Y Y Y Y Y Y Y
policy into procedures. (Yes / No)
3. Do the enlisted policies extend to Yes, wherever appropriate
your value chain partners? (Yes/No)
4. Name of the national and international The principles contained reference to various Act and Regulations
codes/certifications/labels/ standards issued by Government Legislatives and also confirm in tune of
(e.g. Forest Stewardship Council, International Standards like ISO 9001.
Fairtrade, Rainforest Alliance, Trustea)
standards (e.g., SA 8000, OHSAS,
ISO, BIS) adopted by your entity and
mapped to each principle.
5. Specific commitments, goals and The company intends to achieve Zero waste to landfill and Zero
targets set by the entity with defined effluent discharge targets while moderating water consumption
timelines, if any. intensity.
6. Performance of the entity against The Company runs a relatively clean business with negligible emission
the specific commitments, goals and or effluents being generated.
targets along-with reasons in case the
same are not met.

78 | La Opala RG Limited
 Corporate overview Statutory reports Financial statements

Governance, leadership and oversight

7. Statement by director responsible for the business responsibility report, highlighting ESG related challenges,
targets and achievements (listed entity has flexibility regarding the placement of this disclosure)
The Company endeavours to continuously strive towards sustainability accompanied with growth and believe
that its success would be determined to a great extent by it’s proactive response to it’s environmental, social
and governance targets and achievements. Refer ESG section (Page No 28) of the Annual Report.
8. Details of the highest authority Board of Directors
responsible for implementation
and oversight of the Business
Responsibility Policy (ies).
9. Does the entity have a specified The CSR Committee which is a board-level committee is responsible
Committee of the Board/ Director for reviewing and monitoring the Company’s sustainability initiatives.
responsible for decision making on
sustainability related issues? (Yes/No).
If yes, provide details.

10. Details of Review of NGRBCs by the Company:-

Subject for Review Indicate whether review was Frequency (Annually / Half yearly/
undertaken by Director / Committee Quarterly/ Any other – please specify)
of the Board / Any other Committee
P1 P2 P3 P4 P5 P6 P7 P8 P9 P1 P2 P3 P4 P5 P6 P7 P8 P9
Performance against above
policies and follow up
action All the Policies of the Company are approved by the Board and reviewed
Compliance with statutory periodically or on a need basis.
requirements of relevance
to the principles and The compliance is checked quarterly and policies are updated as and when required.
rectification of any non-
compliances

11. Has the entity carried out independent assessment/ P1 P2 P3 P4 P5 P6 P7 P8 P9

evaluation of the working of its policies by an external
No No No No No No No No No
agency? (Yes / No). If yes, provide name of the agency.

12. If answer to question (1) above is “No” i.e., not all Principles are covered by a policy, reasons to be stated:
Not Applicable

SECTION C: PRINCIPLE WISE PERFORMANCE DISCLOSURE

This section is aimed at helping entities demonstrate their performance in integrating the Principles and Core
Elements with key processes and decisions. The information sought is categorized as “Essential” and “Leadership”.
While the essential indicators are expected to be disclosed by every entity that is mandated to file this report, the
leadership indicators may be voluntarily disclosed by entities which aspire to progress to a higher level in their quest
to be socially, environmentally and ethically responsible.

Annual Report 2023-24 | 79

PRINCIPLE 1: Businesses should conduct and govern themselves with integrity and in a manner
that is Ethical, Transparent and Accountable.

Essential Indicators
1. Percentage coverage by training and awareness programs on any of the Principles during the financial
year:

Segment Total number of Topics / principles % age of persons in

training and awareness covered under the respective category
programmes held training and its impact covered by the
awareness programmes
Board of Directors 1 Familiarization programs 100%
conducted for the
directors
Key Managerial Personnel Nil Nil Nil
Employees other than BOD NIL Nil Nil
and KMPs
Workers 52 Health & Safety, Skill 100%
upgradation & others

2. Details of fines penalties/punishment/award/compounding fees/settlement amount paid in

proceedings, (by the entity or by directors /(KMPs) with regulators/law enforcement agencies / judicial
institutions, in the financial year, in the following format (Note: the entity shall make disclosures on the
basis of materiality as specified in Regulation 30 of the SEBI (Listing Obligations and Disclosure Obligations)
Regulations, 2015 and as disclosed on the entity’s website):-

Monetary NGRBC Principle Name of the Amount Brief of the Has an appeal
regulatory/ (In INR) Case been preferred?
enforcement (Yes/No)
agencies/ judicial
institutions
Penalty/Fine - - - - -
Settlement - - - - -
Compounding Fee - - - - -

Non-Monetary NGRBC Name of the regulatory/ Brief of the Case Has an appeal
enforcement agencies / judicial been preferred?
institutions (Yes/No)
Imprisonment - - - -
Punishment - - - -

3. Of the instances disclosed in Question 2 above, details of the Appeal/ Revision preferred in cases where
monetary or non-monetary action has been appealed.
Case Details Name of the regulatory/ enforcement agencies/
judicial institutions
Not Applicable

4. Does the entity have an anti-corruption or anti-bribery policy? If yes, provide details in brief and if
available, provide a web-link to the policy.
The Company has a Code of Conduct for all levels of Employees which inter-alia requires conformity with professional
standards of personal integrity, honesty and ethical conduct which is implemented and monitored at departmental
level.

80 | La Opala RG Limited
 Corporate overview Statutory reports Financial statements

5. Number of Directors/KMPs/employees/workers against whom disciplinary action was taken by any law
enforcement agency for the charges of bribery/ Corruption: -
Segment FY 2023-24 FY 2022-23
(Current Financial Year) (Previous Financial Year)
Directors Nil Nil
KMPs Nil Nil
Employees Nil Nil
Workers Nil Nil

6. Details of Complaints with regard to conflict of interest: -

Segment FY 2023-24 FY 2022-23

(Current Financial Year) (Previous Financial Year)
Number of Complaints received Nil Nil
in relation to issues of conflict of
Interest of the Directors
Number of Complaints received Nil Nil
in relation to issues of Conflict of
Interest of the KMPs

7. Provide details of any corrective action or underway on issues relating to fines / penalties / action
taken by regulators / law enforcement agencies / judicial institutions, complaints with regard to conflict
of interest:
Not Applicable

8. Number of days of accounts payables (Accounts payable *365) / Cost of goods/services procured) in the
following format:
Segment FY 2023-24 FY 2022-23
(Current Financial Year) (Previous Financial Year)
Number of days of accounts payables 27 days 62 days

9. Open-ness of business Provide details of concentration of purchases and sales with trading houses,
dealers, and related parties along-with loans and advances & investments, with related parties, in the
following format:

Parameter Metrics FY 2023-24 FY 2022-23

(Current Financial (Previous
Year) Financial Year)
Concentration of Purchases a. Purchases from trading houses as % Nil Nil
of total purchases
b. Number of trading houses where Nil Nil
purchases are made from
c. Purchases from top 10 trading Nil Nil
houses as % of total purchases from
trading houses
Concentration of Sales a. Sales to dealers / distributors as % of 71% 66%
total sales
b. Number of dealers / distributors to 288 263
whom sales are made
c. Sales to top 10 dealers / distributors 17% 19%
as % of total sales to dealers /
distributors

Annual Report 2023-24 | 81

Parameter Metrics FY 2023-24 FY 2022-23
(Current Financial (Previous
Year) Financial Year)
Share of RPTs in a. Purchases (Purchases with related Nil Nil
parties / Total Purchases)
b. Sales (Sales to related parties / Total Nil Nil
Sales)
c. Loans & advances (Loans & advances Nil Nil
given to related parties / Total loans &
advances)
d. Investments (Investments in related Nil Nil
parties / Total Investments made)

Leadership Indicators
1. Awareness programmes conducted for value chain partners on any of the Principles during the financial
year:

Total number of Topics / principles covered %age of value chain Partners covered (by
awareness Programmes under the Training value of Business done with such partners)
under the awareness programmes
- - -

2. Does the entity have processes in place to avoid/ manage conflict of interests involving members of the
Board? (Yes/No) If Yes, provide details of the same.
Yes, the Company has policy on Code of Conduct for Board Members and Senior Management Personnel which
requires the persons to avoid any conflict of interest with the Company and to make adequate disclosures.

PRINCIPLE 2: Businesses should provide goods and services in a manner that is sustainable
and safe
Essential Indicators
1. Percentage of R&D and capital expenditure (capex) investments in specific technologies to improve the
environmental and social impacts of product and processes to total R&D and capex investments made by
the entity, respectively.

Segment FY 2023-24 FY 2022-23 Details of improvements

(Current Financial Year) (Previous Financial Year) in environmental and
social impacts
R&D The Company is continuously reviewing its production parameters to have a better
CAPEX impact on environment. The expenses incurred for such matters are not bifurcated
among R&D and Capex initiatives for environment.

2. a. Does the entity have procedures in place for sustainable sourcing? (Yes/No)
Yes, the Company has an effective forecast system enabling purchase of raw materials based on sales
forecast and trends in domestic and international market to ensure optimal raw materials.

b. If yes, what percentage of inputs were sourced sustainably?

17.92% of inputs were sourced sustainably.

3. Describe the processes in place to safely reclaim your products for reusing, recycling and disposing at
the end of life, for (a) Plastics (including packaging) (b) E-waste (c) Hazardous waste and (d) other waste.
™ Plastic waste is recycled through EPR.
™ E-waste is identified and kept separately for disposal to recyclers.
™ Hazardous waste generated is kept safely and disposed to State PCB.
™ Other wastes are safely disposed off.
4. Whether Extended Producer Responsibility (EPR) is applicable to the entity’s activities (Yes / No). If yes,
whether the waste collection plan is in line with the Extended Producer Responsibility (EPR) plan submitted
to Pollution Control Boards? If not, provide steps taken to address the same.
Yes.The waste collection plan is in line with the EPR plan submitted to Pollution Control Board.

82 | La Opala RG Limited
 Corporate overview Statutory reports Financial statements

Leadership Indicators
1. Has the entity conducted Life Cycle Perspective / Assessments (LCA) for any of its products (for
manufacturing industry) or for its services (for service industry)? If yes, provide details in the following
format?

NIC Code Name of % of total Boundary for Whether Results communi- cated
Product / Turnover which the Life conducted by in public domain (Yes/No)
Service contributed Cycle Perspective independent If yes, provide the web-
/ Assessment was external agency link.
conducted (Yes/No)
The Company intends to do Life Cycle Assessment for its products in future.

2. If there are any significant social or environmental concerns and/or risks arising from production
or disposal of your products / services, as identified in the Life Cycle Perspective / Assessments (LCA) or
through any other means, briefly describe the same along-with action taken to mitigate the same.

Name of Product / Service Description of the risk Action Taken

No Risk has been identified

3. Percentage of recycled or reused input material to total material (by value) used in production (for
manufacturing industry) or providing services (for service industry).

Indicate input material Recycled or re-used input material to total material

FY 2023-24 FY 2022-23
(Current Financial Year) (Previous Financial Year)
Glass Cullet 31.70% 29.32%

4. Of the products and packaging reclaimed at end of life of products, amount (in metric tonnes) reused,
recycled, and safely disposed, as per the following format:

Particular FY 2023-24 FY 2022-23

(Current Financial Year) (Previous Financial Year)
Re-Used Recycled Safely Re-Used Recycled Safely
Disposed Disposed
Plastics (including - - 18.36 MT - - CPCB fixed
packaging) 46.0845 MT
E-waste Quantity not recorded but safely disposed off
Hazardous waste - - 20.27 MT - - 19.38 MT
Other waste - - 387.97 MT - - 488.10 MT

5. Reclaimed products and their packaging materials (as % of products sold) for each product category.
Indicate product category Reclaimed products and their packaging materials
as % of total products sold in respective category
None

Annual Report 2023-24 | 83

PRINCIPLE 3: Businesses should respect and promote the well-being of all employees, including
those in their value chains
Essential Indicators
1. a. Details of measures for the well-being of Employees: FY 2023-24
Category % of employees covered by
Total Health Accident Maternity Paternity Day Care
(A) insurance insurance benefits Benefits facilities
Number % (B / Number % (C / Number % (D Number % (E / Number % (F /
(B) A) (C) A) (D) / A) (E) A) (F) A)
Permanent Employees
Male 447 Medical - - N.A NA - - - -
Female 5 Allowance is - - - - N.A NA - -
Total 452 provided to - - - - - - - -
employees for
Health Insurance
Other than Permanent Employees
Male - - - - - - - - - - -
Female - - - - - - - - - - -
Total - - - - - - - - - - -

b Details of measures for the well-being of Workers: FY 2023-24

Category % of employees covered by

Total Health Accident Maternity Paternity Day Care
(A) insurance insurance benefits Benefits facilities
Number % (B / Number % (C / Number % (D Number % (E / Number % (F /
(B) A) (C) A) (D) / A) (E) A) (F) A)
Permanent Workers
Male 588 ESI facility - - N.A NA - - - -
Female 116 provided to - - - - N.A NA - -
Total 704 workers covers - - - - - - - -
their Health
Insurance
Other than Permanent Workers
Male 304 ESI facility - - N.A NA - - - -
Female 63 provided to - - - - N.A NA - -
Total 367 workers covers - - - - - - - -
their Health
Insurance

C. Spending on measures towards well-being of employees and workers (including permanent and other
than permanent) in the following format

Segment FY 2023-24 FY 2022-23

(Current Financial Year) (Previous Financial Year)
Cost incurred on well-being 0.23% 0.18%
measures as a % of total revenue of
the company

84 | La Opala RG Limited
 Corporate overview Statutory reports Financial statements

2. Details of retirement benefits, for Current Financial Year and Previous Financial Year.

Benefits FY 2023-24 FY 2022-23

(Current Financial Year) (Previous Financial Year)
No. of No. of Deducted No. of No. of Deducted
employees workers and employees workers and
covered as covered as deposited covered as covered as deposited
a % of total a % of total with the a % of total a % of total with the
employees workers authority(Y/ employees workers authority
N/N.A.) (Y/N/N.A.)
PF 100% 100% Yes 100% 100% Yes
Gratuity 100% 100% Yes 100% 100% Yes
ESI 25.00% 100% Yes 22.27% 100% Yes

3. Accessibility of workplaces -
Are the premises / offices of the entity accessible to differently abled employees and workers, as per the requirements
of the Rights of Persons with Disabilities Act, 2016? If not, whether any steps are being taken by the entity in this
regard: Yes, as applicable.

4. Does the entity have an equal opportunity policy as per the Rights of Persons with Disabilities Act,
2016? If so, provide a web-link to the policy.
The Company is an equal opportunity employer. We treat all job applicants fairly and do not support any form of
unlawful discrimination between race, sex, religion, age, disability, national origin or other such factors.

5. Return to work and Retention rates of permanent employees and workers that took parental leave.

Gender Permanent employees Permanent workers

Return to work Retention rate Return to work Retention rate
rate rate
Male NA NA NA NA
Female 100% 100% 100% 100%

6. Is there a mechanism available to receive and redress grievances for the following categories of
employees and worker? If yes, give details of the mechanism in brief.

(If Yes, then give details of the mechanism in brief)

Permanent Workers The Company has a Vigil Mechanism/Whistle Blower
Policy in place which provides guidance to raise a
complaint in case of any concern. The policy is updated
on the website of the Company and accessible at
https://www.laopala.in/img/investors/pdf/Investors-
relations/Policies/8-whistle-blower-policy.pdf
Not Applicable as non-permanent workers are
Other than Permanent Workers contracted through third party and their grievances
redressal mechanism rest with the contractor.
The Company has a whistle blower policy in place which
Permanent Employees provides guidance to raise a complaint in case of any
concern.
Not Applicable as non-permanent workers are
Other than Permanent Employees contracted through third party and their grievances
redressal mechanism rest with the contractor.

Annual Report 2023-24 | 85

7. Membership of employees and worker in association(s) or Unions recognised by the listed entity:

Benefits FY 2023-24 FY 2022-23

(Current Financial Year) (Previous Financial Year)
Total No. of employees / % (B / A) Total No. of employees / % (D / C)
employees workers in respective employees workers in respective
/ workers in category, who are / workers in category, who are
respective part of association(s) respective part of association(s)
category or Union (B) category or Union
(A) (C) (D)
Total 452 - 0 467 - 0
Permanent
Employees
Male 447 - 0 461 - 0
Female 5 - 0 6 - 0
Total 704 25 3.55% 717 36 5.02%
Permanent
Workers
Male 588 25 4.25% 619 36 5.81%
Female 116 - 0 98 - 0

8. Details of training given to employees and workers:

Category FY 2023-24 FY 2022-23

(Current Financial Year) (Previous Financial Year)
Total On Health and On Skill Total On Health and On Skill
(A) safety measures upgradation (D) safety measures upgradation
No. (B) % (B / A) No. (C) % (C / A) No. (E) % (E / D) No. (F) % (F / D)
Employees
Male 447 254 56.82% - - 461 267 57.92% - -
Female 5 - - - - 6 4 66.67% - -
Total 452 254 56.19% - - 467 271 58.03% - -
Workers
Male 588 180 31.97% - - 619 385 62.20% - -
Female 116 98 84.48% - - 98 60 61.22% - -
Total 704 278 39.49% - - 717 445 62.06% - -

9. Details of performance and career development reviews of employees and worker:

Category FY 2023-24 FY 2022-23

(Current Financial Year) (Previous Financial Year)
Total (A) No. (B) % (B / A) Total (C) No. (D) % (D / C)
Employees
Male 447 447 100% 461 461 100%
Female 5 5 100% 6 6 100%
Total 452 452 100% 467 467 100%
Workers
Male 588 588 100% 619 619 100%
Female 116 116 100% 98 98 100%
Total 704 704 100% 717 717 100%

86 | La Opala RG Limited
 Corporate overview Statutory reports Financial statements

10. Health and safety management system:

a. Whether an occupational health and safety management system has been implemented by the
entity? (Yes/ No). If yes, the coverage such system?
Yes. Health Centre and Restrooms have been established and the Company is focused on physical health
and well- being of its employees. Fire safety equipment like fire and smoke detectors, fire extinguishers &
sprinklers are installed at plant premises. The first aid box is maintained at all plants for medical requirements.

b. What are the processes used to identify work-related hazards and assess risks on a routine and
non-routine basis by the entity?
Yes, the Company has a mechanism to identify work related hazards and assess risks on a routine basis. For
non-routine activities work permit system is in place.

c. Whether you have processes for workers to report the work related hazards and to remove
themselves from such risks. (Y/N)
Yes, all workers can reach out to management to address their concerns.

d. Do the employees/ worker of the entity have access to non-occupational medical and healthcare
services? (Yes/ No)
Yes, medical advice is available for workers and employees at plant level and qualified medical and
paramedical staff accessible to all the employees for first aid and day to day health care.

11. Details of safety related incidents, in the following format:

Safety Incident/Number Category FY 2023-24 FY 2022-23

(Current Financial (Previous Financial
Year) Year)
Lost Time Injury Frequency Rate Employees - -
(LTIFR) (per one million-person Workers - -
hours worked)
Total recordable work-related Employees - -
injuries Workers - -
No. of fatalities Employees - -
Workers - -
High consequence work-related Employees - -
injury or ill-health (excluding Workers - -
fatalities)

12. Describe the measures taken by the entity to ensure a safe and healthy work place:
The Company emphasizes on the importance of maintain safe and healthy workplace for all employees. The
Company conducts safety awareness programs and has formed Safety Committee for well-being of its employees.
The equipment of the Company is being periodically checked.

13. Number of Complaints on the following made by employees and workers:

Category FY 2023-24 FY 2022-23

(Current Financial Year) (Previous Financial Year)
Filed during Pending Remarks Filed during Pending Remarks
the year resolution at the year resolution at
the end of year the end of year
Working Conditions 0 0 -- 0 0 -
Health & Safety 0 0 -- 0 0 -

14. Assessments for the year:

% of your plants and offices that were assessed (by

entity or statutory authorities or third parties)
Health and safety practices 100%
Working Conditions 100%

Annual Report 2023-24 | 87

15. Provide details of any corrective action taken or underway to address safety-related incidents (if
any) and on significant risks / concerns arising from assessments of health & safety practices and working
conditions.
No significant risk or concern arising from assessment.

Leadership Indicators:
1. Does the entity extend any life insurance or any compensatory package in the event of death of (A)
Employees (Y/N) (B) Workers (Y/N).
(A) Yes (B) Yes.

2. Provide the measures undertaken by the entity to ensure that statutory dues have been deducted and
deposited by the value chain partners.
Continuous monitoring of Channel partners.

3. Provide the number of employees / workers having suffered high consequence work-related injury /
ill-health / fatalities (as reported in Q11 of Essential Indicators above), who have been are rehabilitated and
placed in suitable employment or whose family members have been placed in suitable employment:

Category Total no. of affected employees/ No. of employees/workers that are

workers rehabilitated and placed in suitable
employment or whose family
members have been placed in suitable
employment
FY 2023-24 FY 2022-23 FY 2023-24 FY 2022-23
(Current Financial (Previous Financial (Current Financial (Previous Financial
Year) Year) Year) Year)
Employees N.A N.A N.A N.A
Workers N.A N.A N.A N.A
4. Does the entity provide transition assistance programs to facilitate continued employability and the
management of career endings resulting from retirement or termination of employment? (Yes/ No)
Yes.

5. Details on assessment of value chain partners

% of value chain partners (by value of business
done with such partners) that were assessed
Health and safety practices -
Working Conditions -

6. Provide details of any corrective actions taken or underway to address significant risks / concerns
arising from assessments of health and safety practices and working conditions of value chain partners.
None.

88 | La Opala RG Limited
 Corporate overview Statutory reports Financial statements

PRINCIPLE 4: Businesses should respect the interests of and be responsive to all its stake holders
Essential Indicators
1. Describe the processes for identifying key stake holder groups of the entity.
Stake holders are identified as persons who add value to the business chain. The company has identified investors,
shareholders, customers, employees and vendors as its stake holder group.

2. List stakeholder groups identified as key for your entity and the frequency of engagement with each
stakeholder group:

Stakeholder Whether Channel of Frequency of Purpose and scope of

Group identified Communication engagement engagement
as Vulnerable & (Email, SMS, Newspaper, (Annually/ Half including
Marginalized Pamphlets, yearly/ Quarterly/ key topics and
Group Advertisement, other-please concerns raised
(Yes/No) Community Meetings, specify) during
Notice Board, Website), such engagement
Other
Investors/ No E-mail, Website, General Annual, periodic Refund/Dividend/
Shareholders meetings, Newspaper & Update/Queries
Stock Exchange Disclosures
Customers No E-mail, Website, Newspaper Regularly Query & Grievance
and Advertisements Redressal
Vendors No E-mail/Website Regularly Query & Grievance
Redressal
Employees No E-mail/Notice Board Regularly Query & Grievance
Redressal

Leadership Indicators

1. Provide the processes for consultation between stakeholders and the Board on economic, environmental
and social topics or if consultation is delegated, how is feedback from such consultations provided to the
Board.
The Stakeholders Relationship Committee headed by the Independent Director reviews the issues raised by the
Stakeholders.

2. Whether stakeholder consultation is used to support the identification and management of

environmental, and social topics (Yes / No). If so, provide details of instances as to how the inputs received
from stakeholders on these topics were incorporated in to policies and activities of the entity.
No

3. Provide details of instances of engagement with, and actions taken to, address the concerns of
vulnerable/marginalized stakeholder groups.
The company involves consultations with stakeholders and tries to address their concern.

Annual Report 2023-24 | 89

PRINCIPLE 5: Businesses should respect and promote human rights

Essential Indicators
1. Employees and workers who have been provided training on human rights issues and policy(ies) of the
entity, in the following format:

Category FY 2023-24 FY 2022-23

(Current Financial Year) (Previous Financial Year)
Total (A) No. of % (B/A) Total (C) No. of % (D/C)
Employees employees/
/workers workers
Covered (B) covered (D)
Employees
Permanent 452 - 0% 467 - 0%
Other than - - 0% - - 0%
permanent
Total Employees 452 - 0% 467 - 0%
Workers
Permanent 704 - 0% 717 - 0%
Other than 367 - 0% 388 - 0%
permanent
Total Workers 1071 - 0% 1105 - 0%

2. Details of minimum wages paid to employees and workers:

Category FY 2023-24 FY 2022-23

(Current Financial Year) (Previous Financial Year)
Total Equal to More than Total Equal to Minimum More than
(A) Minimum Wage Minimum Wage (D) Wage Minimum Wage
Number % (B / Number % Number % (E / D) Number % (F /
(B) A) (C) (C/A) (E) (F) D)
Employees
Permanent
Male 447 0 0% 447 100% 461 0 0% 461 100%
Female 5 - 0% 5 100% 6 - 0% 6 100%
Other than Permanent Employees
Male - - 0% - 0% - - 0% - 0%
Female - - 0% - 0% - - 0% - 0%

Category FY 2023-24 FY 2022-23

(Current Financial Year) (Previous Financial Year)
Total Equal to More than Total Equal to Minimum More than
(A) Minimum Wage Minimum Wage (D) Wage Minimum Wage
Number % (B / Number % Number % (E / D) Number % (F /
(B) A) (C) (C/A) (E) (F) D)
Workers
Permanent
Male 588 203 35% 385 65% 619 206 33% 413 67%
Female 116 116 100% - 0% 98 98 100% - 0%
Other than Permanent Workers
Male 304 304 100% - 0% 324 324 100% - 0%
Female 63 63 100% - 0% 64 64 100% - 0%

90 | La Opala RG Limited
 Corporate overview Statutory reports Financial statements

3. Details of remuneration/ salary/ wages, in the following format:

a. Median remuneration / wages:
Category Male Female
Number Median Number Median
remuneration/ remuneration/
salary/ wages of salary/ wages of
respective category respective category
(Per Month) (Per Month)
Board of Directors (BOD) 2 44,42,375 1 12.53,132
Key Managerial Personnel 1 5,13,273 1 1,00,095
Employees other than BOD 444 35,231 3 50,591
and KMP
Workers 588 12,813 116 12,813

b. Gross wages paid to females as % of total wages paid by the entity, in the following format:
Safety Incident/Number FY 2023-24 FY 2022-23
(Current Financial (Previous Financial
Year) Year)
Gross wages paid to females as % of total wages 14.25% 12.93%

4. Do you have a focal point (Individual/ Committee) responsible for addressing human rights impacts or
issues caused or contributed to by the business? (Yes/No)
All employees can reach out to management to address their concerns.

5. Describe the internal mechanisms in place to redress grievances related to human rights issues.
The Company has a Vigil Mechanism/Whistle Blower Policy that encourages its employees to raise concern about
the violation of and can also approach directly to the Chairman of the Audit Committee of the Company.

6. Number of Complaints on the following made by employees and workers:

Category FY 2023-24 FY 2022-23
(Current Financial Year) (Previous Financial Year)
Filed during Pending Remarks Filed during Pending Remarks
the year resolution at the year resolution at
the end of year the end of year
Sexual Harassment
Discrimination at
workplace
Child Labour
Forced Labour/ No complain has been received under these categories
Involuntary Labour
Wages
Other human rights
related issues

7. Complaints filed under the Sexual Harassment of Women at Workplace (Prevention, Prohibition and
Redressal) Act, 2013, in the following format: :
Category FY 2023-24 FY 2022-23
(Current Financial (Previous Financial
Year) Year)
Total Complaints reported under Sexual Harassment of Women
at Workplace (Prevention, Prohibition and Redressal) Act, 2013
No complain has been received under these
(POSH)
categories
Complaints on POSH as a % of female employees / workers
Complaints on POSH upheld

Annual Report 2023-24 | 91

8. Mechanisms to prevent adverse consequences to the complainant in discrimination and harassment
cases.
In terms of Vigil Mechanism/Whistle Blower Policy and the Policy on Sexual Harassment all parties concerned /
involved in the process of investigation are to maintain strict confidentiality of all matters under the policies and also
provides for protection of the complainant against victimization.

9. Do human rights requirements form part of your business agreements and contracts? (Yes/No)
Yes, as per Labour Laws.

10. Assessments for the year:

Category % of your plants and offices that were assessed (by

entity or statutory authorities or third parties)
Child labour Nil
Forced/involuntary labour Nil
Sexual harassment Nil
Discrimination at workplace Nil
Wages Nil
Others – please specify Nil

11. Provide details of any corrective actions taken or under way to address significant risks/ concerns
arising from the assessments at Question 10 above - Not Applicable
Leadership Indicators
1. Details of a business process being modified/ introduced as a result of addressing human rights
grievances/ complaints.
None.

2. Details of the scope and coverage of any Human rights due-diligence conducted.
No human rights due-diligence was conducted during the reporting period.

3. Is the premise/ office of the entity accessible to differently abled visitors, as per the requirements of the
Rights of Persons with Disabilities Act, 2016?
Yes.

4. Details on assessment of value chain partners:

Category % of value chain partners (by value of business
done with such partners) that were assessed
Sexual Harassment Nil
Discrimination at workplace Nil
Child Labour Nil
Forced Labour/Involuntary Nil
Wages Nil
Others – please specify Nil
5. Provide details of any corrective actions taken or under way to address significant risks/ concerns
arising from the assessments at Question 4 above.
Not Applicable.

92 | La Opala RG Limited
 Corporate overview Statutory reports Financial statements

PRINCIPLE 6: Businesses should respect and make efforts to protect and restore the environment

Essential Indicators
1. Details of total energy consumption (in Joules or multiples) and energy intensity, in the following
format:
Parameter Unit FY 2023-24 FY 2022-23
(Current Financial (Previous Financial
Year) Year)
From renewable sources
Total electricity consumption (A) - - -
Total fuel consumption (B) - - -
Energy consumption through other sources (C) - - -
Total energy consumed from renewable - - -
sources (A+B+C)
From non-renewable sources
Total electricity consumption (D) KWH 6,07,83,300 6,85,75,990
Total fuel consumption (E) KWH 8,76,878 15,32,937
Energy consumption through other sources (F) - - -
Total energy consumed from non- KWH 6,16,60,178 7,01,08,927
renewable sources (D+E+F)
Energy intensity per rupee of turnover KWH/INR 0.017 0.015
(Total energy consumed / Revenue from
operations)
Water intensity per rupee of turnover
adjusted for Purchasing Power Parity (PPP)
KWH/INR 0.017 0.015
(Total water consumption / Revenue from
operations adjusted for PPP)
Energy intensity in terms of physical - 2.38 2.54
output (In Kg)
Note: Indicate if any independent assessment/ evaluation/ assurance has been carried out by an external agency?
(Y/N) If yes, name of the external agency - No independent verification has been carried out by external agency.

2. Does the entity have any sites / facilities identified as designated consumers (DCs) under the
Performance, Achieve and Trade (PAT) Scheme of the Government of India? (Y/N) If yes, disclose whether
targets set under the PAT scheme have been achieved. In case targets have not been achieved, provide the
remedial action taken, if any.
Not Applicable.

3. Provide details of the following disclosures related to water, in the following format:

Parameter FY 2023-24 FY 2022-23

(Current Financial (Previous Financial
Year) Year)
Water withdrawal by source (in kiloliters)
(i) Surface water - -
(ii) Groundwater 57,384 59,967
(iii) Third party water - -
(iv) Sea (water/desalinated water) - -
(v) Others - -
Total volume of water withdrawal (in kilolitres) (i+ii+iii +iv+v) 57,384 59,967
Total volume of water consumption (in kilolitres) 47,999 48,651

Annual Report 2023-24 | 93

Parameter FY 2023-24 FY 2022-23
(Current Financial (Previous Financial
Year) Year)
Water intensity per rupee of turnover (Total water consumption/ .000013 0.000011
Revenue from operations) (Litre/INR)
Water intensity per rupee of turnover adjusted for Purchasing
Power Parity (PPP)
.000013 0.000011
(Total water consumption / Revenue from operations adjusted for
PPP) (Litre/INR)
Water intensity in terms of physical output (In M/t) 1.97 1.65
Note: Indicate if any independent assessment/ evaluation/ assurance has been carried out by an external agency?
(Y/N) : No independent verification has been carried out by external agency.

4. Provide the following details related to water discharged:

Parameter FY 2023-24 FY 2022-23

(Current Financial (Previous Financial
Year) Year)
Water discharge by destination and level of treatment
(in kilolitres)
(i) To Surface water
- No treatment - -
- With treatment – please specify level of treatment - ETP 275 366
(ii) To Groundwater
- No treatment - -
- With treatment – please specify level of treatment - -
(iii) To Seawater
- No treatment - -
- With treatment – please specify level of treatment - -
(iv) Sent to third-parties
- No treatment - -
- With treatment – please specify level of Treatment 9,110 10,950
(v) Others
- No treatment - -
- With treatment – please specify level of Treatment - -
Total water discharged (in kilo liters) 9,385 11,316

5. Has the entity implemented a mechanism for Zero Liquid Discharge? If yes, provide details of its
coverage and implementation.
Not Applicable.

94 | La Opala RG Limited
 Corporate overview Statutory reports Financial statements

6 Please provide details of air emissions (other than GHG emissions) by the entity, in the following format:

Parameter Unit FY 2023-24 FY 2022-23

(Current Financial (Previous Financial
Year) Year)
NOx Mg/Mm3 20.65 28.03
SOx Mg/Mm3 9.85 13.96
Particulate matter (PM) Mg/Mm3 76.83 89.95
Persistent organic Pollutants (POP) - 42.57 50.03
Volatile organic Compounds (VOC) - ND ND
Hazardous air Pollutants (HAP) - ND ND
Others–please specify - - -
ND : Not Detected
Note: Indicate if any independent assessment/ evaluation/ assurance has been carried out by an external agency?
(Y/N) : No independent verification has been carried out by external agency.

7. Provide details of greenhouse gas emissions (Scope 1 and Scope 2 emissions) & its intensity, in the
following format:

Parameter Unit FY 2023-24 FY 2022-23

(Current Financial (Previous Financial
Year) Year)
Total Scope 1 emissions (Break-up of the Metric tonnes of CO2 7,371 17,645
GHG into CO2, CH4, N2O, HFCs,PFCs, SF6, equivalent
NF3, if available)
Total Scope 2 emissions (Break-up of the Metric tonnes of CO2 33,767 29,123
GHG into CO2, CH4, N2O, HFCs, PFCs, SF6, equivalent
NF3, if available)
Total Scope 1 and Scope 2 emission - 0.000011 0.000010
intensity per rupee of turnover
(Total Scope 1 and Scope 2 GHG emissions
/ Revenue from operations)
Total Scope 1 and Scope 2 emission - 0.000011 0.000010
intensity per rupee of turnover adjusted for
Purchasing Power Parity (PPP)
(Total Scope 1 and Scope 2 GHG emissions
/ Revenue from operations adjusted for
PPP)
Total Scope 1 and Scope 2 emission - 1.69 1.59
intensity in terms of physical output (In
M/t)
Note: Indicate if any independent assessment/ evaluation/ assurance has been carried out by an external agency?
(Y/N): No independent verification has been carried out by external agency.

8. Does the entity have any project related to reducing Green House Gas emission? If yes, then provide
details.
Yes, the company has taken several environmental initiatives such as
i. Conduction of Plantation Drive
ii. Procurement of Energy efficient machines

Annual Report 2023-24 | 95

9. Provide details related to waste management by the entity in the following format:

Parameter FY 2023-24 FY 2022-23

(Current Financial (Previous Financial
Year) Year)
Total Waste generated (in metric tonnes)
Plastic waste (A) 18.36 -
E-waste (B) - -
Bio-medical waste (C) - -
Construction and demolition Waste (D) - -
Battery waste (E) - -
Radioactive waste (F) - -
Other Hazardous waste.Please specify, if any. (G) :
Black used oil & Sludge 20.27 19.38
Other Non-hazardous waste generated (H). -
Please specify, if any.
(Break-up by composition i.e. by materials relevant to the sector)
Gutta, wet Paper & Mix Paper 387.97 488.10
Total (A+B+C+D+E+F+G+H) 426.60 507.48
Waste intensity per rupee of turnover (Total waste generated .0000001 .0000001
/ Revenue from operations)
Waste intensity per rupee of turnover adjusted for .0000001 .0000001
Purchasing Power Parity (PPP)
(Total waste generated / Revenue from operations adjusted
for PPP)
Waste intensity in terms of physical output (In M/t) 0.02 0.02
For each category of waste generated, total waste recovered through recycling, re-using or other
recovery operations (in metric tonnes)
Category of waste
(i) Recycled - -
(ii) Re-used 0.10 -
(iii) Other recovery operations - -
Total 0.10 -
For each category of waste generated, total waste disposed by nature of disposal method (in metric
tonnes)
Category of waste
(i) Incineration - -
(ii) Landfilling 18 18.10
(iii) Other disposal operations 408.50 489.38
Total 426.50 507.48
Note: Indicate if any independent assessment/ evaluation/ assurance has been carried out by an external agency?
(Y/N) If yes, name of the external agency. No independent verification has been carried out by external agency

96 | La Opala RG Limited
 Corporate overview Statutory reports Financial statements

10. Briefly describe the waste management practices adopted in your establishments. Describe the
strategy adopted by your Company to reduce usage of hazardous and toxic chemicals in your products and
processes and the practices adopted to manage such wastes.
Wastages are closely monitored and store wastes in designated areas only and it has systems in place for safe
collection, transportation and disposal of the same.

11. If the entity has operations/ offices in/ around ecologically sensitive areas (such as national parks,
wildlife sanctuaries, biosphere reserves, wetlands, biodiversity hotspots, forests, coastal regulation zones
etc.) where environmental approvals / clearances are required, please specify details in the following
format:

Sl. Location of Type of operations Whether the conditions of environmental approval/

No. operations / offices clearance are being complied with? (Y/N)
If no, the reasons thereof and corrective action
taken, if any
Not Applicable

12. Details of environmental impact assessments of projects undertaken by the entity based on applicable
laws, in the current financial year: Not Applicable.

13. Is the entity compliant with the applicable environmental law/ regulations/ guidelines in India; such
as the Water (Prevention and Control of Pollution) Act, Air (Prevention and Control of Pollution) Act,
Environment Protection Act and Rules thereunder (Y/N). If not, provide details of all such non-compliances,
in the following format:
Yes.
Leadership Indicators
1. Water withdrawal, consumption and discharge in areas of water stress (in kilolitres): For each facility/
plant located in areas of water stress, provide the following information:
(i) Name of the area : Madhupur and Sitarganj
(ii) Nature of operations : Manufacturer of Opal and Crystal Glassware
(ii) Water withdrawal, consumption and discharge in the following format:

Parameter FY 2023-24 FY 2022-23

(Current Financial (Previous Financial
Year) Year)
Water withdrawal by source (in kiloliters)
(i) Surface water - -
(ii) Groundwater 57,384 59,967
(iii) Third party water -- -
(iv) Seawater/ desalinated water - -
(v) Others - -
Total volume of water withdrawal (in kilolitres) 57,384 59,967
Total volume of water consumption (in kilolitres) 47,999 48,651
Water intensity per rupee of turnover (Water consumed / 0.000013 0.000011
turnover)
Water intensity (optional) – the relevant metric may be selected
by the entity
Water discharge by destination and level of treatment (in
kilolitres)
(i) Into Surface water - -
- No treatment - -
- With treatment – please specify level of Treatment- ETP 275 366
(ii) Into Groundwater
- No treatment - -
- With treatment – please specify level of Treatment - -

Annual Report 2023-24 | 97

Parameter FY 2023-24 FY 2022-23
(Current Financial (Previous Financial
Year) Year)
(iii) Into Seawater
- No treatment - -
- With treatment – please specify level of Treatment - -
(iv) Sent to third-parties
- No treatment - -
- With treatment – please specify level of Treatment - ETP 9,110 10,950
(v) Others
- No treatment - -
- With treatment – please specify level of Treatment - -
Total water discharged (in kilolitres) 9,385 11,316
Note: Indicate if any independent assessment/ evaluation/ assurance has been carried out by an external agency?
(Y/N): No independent verification has been carried out by external agency

2. Please provide details of total Scope 3 emissions & its intensity, in the following format:

Parameter Unit FY 2023-24 FY 2022-23

(Current Financial (Previous Financial
Year) Year)
Total Scope 3 emissions (Break- Metric tonnes of CO2
up of the GHG into CO2, CH4, equivalent
N2O, HFCs, PFCs, SF6, NF3, if
available)
The Company is yet to formulate its GHG
Total Scope 3 emissions per
Inventory for Scope 3 Emission
rupee of turnover
Total Scope 3 emission intensity
(optional) the relevant metric
may be selected by the entity

3. With respect to the ecologically sensitive areas reported at Question 11 of Essential Indicators above,
provide details of significant direct & indirect impact of the entity on biodiversity in such areas along-with
prevention and remediation activities.

Not Applicable.
4. If the entity has undertaken any specific initiatives or used innovative technology or solutions to
improve resource efficiency, or reduce impact due to emissions / effluent discharge / waste generated,
please provide details of the same as well as outcome of such initiatives, as per the following format:

Sl. Initiative undertaken Details of the initiative (Web- Outcome of the initiative
No. link, if any, may be provided
along-with summary)
Not Applicable

5. Does the entity have a business continuity and disaster management plan? Give details in 100 words/
web link.
No such specific plan is undertaken by the entity but the business service management department take care of
such needs.

6. Disclose any significant adverse impact to the environment, arising from the value chain of the entity.
What mitigation or adaptation measures have been taken by the entity in this regard.
Not Applicable.

7. Percentage of value chain partners (by value of business done with such partners) that were assessed
for environmental impacts.
Not Applicable.

98 | La Opala RG Limited
 Corporate overview Statutory reports Financial statements

PRINCIPLE 7: Businesses, when engaging in influencing public and regulatory policy, should
do so in a manner that is responsible and transparent
Essential Indicators
1. a. Number of affiliations with trade and industry chambers/ associations - 7
b. List the top 10 trade and industry chambers/ associations (determined based on the total members
of such body) the entity is a member of/ affiliated to-

Sr. Name of the trade and industry chambers/ associations Reach of trade and industry
No chambers/ associations (State/
National)
1 Indian Chamber of Commerce National
2 All India Glass Manufacturers’ Federation National
3 CAPEXIL National
4 Calcutta Chamber of Commerce State
5 Ficci Ladies Organisation, Kolkata Chapter State
6 Kumaun Garhwal Chamber of Commerce & Industry State
7. Sitarganj Sidcul Industries Welfare Association State

2. Provide details of corrective action taken or underway on any issues related to anti- competitive
conduct by the entity, based on adverse orders from regulatory authorities.

Name of authority Brief of the case Corrective action taken

There have been no cases of anti-competitive conduct during Financial Year 2023-2024

Leadership Indicators
1. Details of public policy positions advocated by the entity

Sr. Public Policy Method Whether Frequency of Review Web Link, if

No advocated resorted for information by Board (Annually/ available
such advocacy available in Half yearly/ Quarterly
public domain? Others –
(Yes/No) please specify)
Not Applicable
PRINCIPLE 8: Businesses should promote inclusive growth and equitable development

Essential Indicators
1. Details of Social Impact Assessments (SIA) of projects undertaken by the entity based on applicable
laws, in the current financial year.

Name and brief SIA Date of Whether Results Relevant Web

details of project Notification notification conducted by communicated Link
No. independent in public
external agency domain
(Yes / No) (Yes / No)
Not Applicable

2. Provide information on project(s) for which ongoing Rehabilitation and Resettlement (R&R) is being
undertaken by your entity, in the following format:

Sr. Name of Project State District No. of Project affected % of PAFs Amounts paid to
No for which R&R is Families (PAFs) covered by PAFs in the FY (In
ongoing R&R INR)
The company does not have any ongoing project as such.
3. Describe the mechanisms to receive and redress grievances of the community.
The Company engages with community members either directly or through its engagement team to understand
the needs of the community and to capture any grievances. Communication of concerns and feedback are also
encouraged to be sent by letter / email addressed to the Company.

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4. Percentage of input material (inputs to total inputs by value) sourced from suppliers:

Parameter FY 2023-24 FY 2022-23

(Current Financial (Previous Financial
Year) Year)
Directly sourced from MSMEs/ small producers 23.61 23.99%
Directly from within India 82.08% 80.42%

5. Job creation in smaller towns – Disclose wages paid to persons employed (including employees or
workers employed on a permanent or non-permanent / on contract basis) in the following locations, as %
of total wage cost

Location FY 2023-24 FY 2022-23

(Current Financial (Previous Financial
Year) Year)
Rural - -
Semi-urban 62.52% 64.33%
Urban 0.40% 0.49%
Metropolitan 37.08% 35.17%

Leadership Indicators
1. Provide details of actions taken to mitigate any negative social impacts identified in the Social Impact
Assessments (Reference: Question 1 of Essential Indicators above):

Details of negative social impact identified Corrective action taken

Not Applicable

2. Provide the following information on CSR projects undertaken by your entity in designated aspirational
districts as identified by government bodies:

State Aspirational District Amount spent (In INR)

Uttarakhand Udham Singh Nagar 26,00,000

3 (a) Do you have a preferential procurement policy where you give preference purchase from suppliers
comprising marginalized /vulnerable groups? (Yes/No) : No
(b) From which marginalized /vulnerable groups do you procure? NA
(c) What percentage of total procurement (by value) does it constitute? NA
4. Details of the benefits derived and shared from the intellectual properties owned or acquired by the
entity (in the current financial year), based on traditional knowledge:

Sl. No. Intellectual property Owned / Acquired Benifit shared Basis of calculating
based on traditional (Yes/No) (Yes/No) benifit share
knowledge
Not Applicable

5. Details of corrective actions taken or underway, based on any adverse order in intellectual property
related disputes wherein usage of traditional knowledge is involved.

Name of authority Brief of the Case Corrective action taken

Not Applicable

100 | La Opala RG Limited

 Corporate overview Statutory reports Financial statements

6. Details of beneficiaries of CSR Projects:

Sl. CSR Project No. of persons benefitted from % of beneficiaries from

CSR Projects vulnerable and
marginalized group

1 Contribution towards hospital

development fund
2 Contribution towards One
Teacher School for development
of tribals particularly education,
health & economic welfare
3 Contribution towards
construction of College (Mahila
wing)
4 Contribution towards social
welfare activities in Rural Areas
5 Contribution towards
philanthropic activities
6 Contribution towards research on
SCA-12
7 Contribution towards working
with people with disability, Number of persons benefited from the CSR Project cannot be
Education etc. ascertained. 100% of the projects serve beneficiaries who are from the
under privileged, marginalized, vulnerable and backward community
8 Promoting Health care
of the society.
9 Construction of School Building
10 Contribution towards Computer
installation
11 Contribution towards running
English Medium School
12 Promotion of Education for Girls
13 Renovation of Gaushala
14 Promoting Health, Education,
Self-Employment and Women
Empowerment
15 Protection of National Heritage
16 Roti on Wheels
17 Day Care and Vocational
Programme for empowerment
of persons with mental handicap
and physically challenged persons

Annual Report 2023-24 | 101

PRINCIPLE 9: Businesses should engage with and provide value to their
consumers in a responsible manner
Essential Indicators
1. Describe the mechanisms in place to receive and respond to consumer complaints and feedback.
The Company has landline numbers mentioned on the MRP panels of all its products and website along with an
email address to assist customers in case of any grievance or query. If the customer calls, they are asked to send
a mail. On receiving the mail from the customer, the first response is sent to them immediately with a unique
complaint number generated. This is followed by a detailed mail correspondence or calls over the next 2-3 days to
address their grievance and ensure speedy resolution to their satisfaction.
The detailed correspondence helps to resolve the genuine complaints by issuing replacements by the local area
representatives or customer care officer at Head Office.

2. Turnover of products and/ services as a percentage of turnover from all products/service that carry
information about:
Parameters As a percentage to total turnover
Environmental and social parameters relevant to the 100% - Our Opalware & Glassware products are safe to
product the environment.
Safe and responsible usage 100% - Our Opalware & Glassware is 100% recyclable
and is safe and non-polluting in nature.
Recycling and/or safe disposal Our Opalware & Glassware products are 100%
recyclable.

3. Number of consumer complaints in respect of the following:

Category FY 2023-24 FY 2022-23

(Current Financial Year) (Previous Financial Year)
Received Pending Remarks Received Pending Remarks
during the resolution at during the resolution at
year the end of year year the end of year
Data privacy NIL N.A. NIL N.A.
Advertising NIL N.A. NIL NIL
Cyber-security NIL N.A. NIL NIL
Delivery of essential NIL N.A. NIL NIL
services
Restrictive Trade NIL N.A. NIL NIL
Practices
Unfair Trade Practices NIL N.A. NIL NIL
Other 88 N.A. 123 N.A.

4. Details of instances of product recalls on account of safety issues: NIL

5. Does the entity have a framework/ policy on cyber security and risks related to data privacy? (Yes/No)
If available, provide a web-link of the policy. No

6. Provide details of any corrective actions taken or underway on issues relating to advertising, and
delivery of essential services; cyber security and data privacy of customers; re-occurrence of instances of
product recalls; penalty / action taken by regulatory authorities on safety of products / services.

Not Applicable

7. Provide the following information relating to data breaches:

a. Number of instances of data breaches : NIL
b. Percentage of data breaches involving personally identifiable information of customers : NIL
c. Impact, if any, of the data breaches : NA

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 Corporate overview Statutory reports Financial statements

Leadership Indicators
1. Channels / platforms where information on products and services of the entity can be accessed (provide
web link, if available)-
Web link for Website of the Company is - https://www.laopala.in

2. Steps taken to inform and educate consumers about safe and responsible usage of products and/or
services.
Not applicable

3. Mechanisms in place to inform consumers of any risk of disruption/discontinuation of essential

services.
Not Applicable

4. Does the entity display product information on the product over and above what is mandated as per
local laws? (Yes/No/Not Applicable) If yes, provide details in brief.
Not Applicable

5. Did your entity carry out any survey with regard to consumer satisfaction relating to the major products
/ services of the entity, significant locations of operation of the entity or the entity as a whole? (Yes/No)
No

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