ASSOSA UNIVERSITY

COLLEGE OF COMPUTING AND

INFORMATICS DEPARTMENT OF
COMPUTER SCIENCE

A Project Proposal for

Brocker Management System

A Project Proposal Submitted to the Department of Computer

Science of ASSOSA University in Partial Fulfillment of
Requirements for the Degree of Bachelor of Science in
Computer Science

Prepared By:
OSMAN MOHAMMED, TALILA ROBA, MISGANA DAME, EBISA OBSA,
TESHALE FEKADU, SELEHADIN ALI

Advisors’ Name:
Main Advisor: SILESHI B.
Co-Advisor: FERDIOS Y. 03/03/2017
APPROVAL SHEET
This is certified that the project entitled on Brocker Management System of
the developed and submitted by
1. OSMAN MOHAMMED
2. TALILA ROBA
3. MISGANA DAME
4. EBISA OBSA
5. TESHALE FEKADU
6. SELEHADIN ALI

A Project Proposal Submitted to the Department of Computer

Science of ASSOSA University in Partial Fulfillment of
Requirements for the Degree of Bachelor of Science in
Computer Science

Advisors’ Name Signature Date

1. SILESHI B.

2. FERDIOS Y.

APPROVED BY
Examining Board Signature Date
1.

2.
3.

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 A Project Proposal
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System
Table of Contents

Table of Contents
APPROVAL SHEET 2
1 Introduction............................................................................................................................................
Document Description: -..........................................................................................................................
Existing System Description: -................................................................................................................
Problems of the Existing System.............................................................................................................
3 Alternative Solutions and Proposed Solution......................................................................................
3.1 Alternative Solutions:......................................................................................................................
Justification:.............................................................................................................................................
3.2 Proposed System Description:...........................................................................................................
Significance (Advantages):......................................................................................................................
4. Objectives of the Project:...........................................................................................................
4.2 Specific Objectives..........................................................................................................................

 5. Project Summary.............................................................................................................................
5.1 Motivation.................................................................................................................................
5.2 Project Deliverables.........................................................................................................................
5.3 Methodology....................................................................................................................................
5.4 Scope of the Project.........................................................................................................................

6. Expected Benefits and Beneficiaries...................................................................................................

7. Project Schedule and Preliminary Budget........................................................................................

..................................................................................................................................................
7.1 Project Schedule..............................................................................................................................
Key Milestones:.....................................................................................................................................
8. Staffing Requirements.........................................................................................................................
9. Risk Assessment...................................................................................................................................
10. Feasibility Study.......................................................................................................................
11. Conclusion.......................................................................................................................................
References..........................................................................................................................................................

List of Tables

Table 1. Expected Benefits and Beneficiaries............................................................................................

Table 2. Preliminary Project Budget..........................................................................................................
Table 3. Core Project Team Roster.............................................................................................................
Table 4. Supporting Subject Matter Experts...............................................................................................
Table 5. Risk Assessment...........................................................................................................................

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 A Project Proposal
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1 Introduction
Project Name: Rocker Management System

Project Start Date:25/02/2017 Project End Date:02/03/2017

Background – Brokerage firms operate in dynamic and competitive

environments, whether in insurance, real estate, or financial services. These firms
face numerous challenges, including managing client relationships, ensuring
compliance with regulatory requirements, handling complex policy and claims
processes, and maintaining efficient operations. As the industry evolves, so too
does the need for robust tools that can streamline these processes and enhance
overall productivity,

proposed System Description- Historically, many brokerage firms relied

on manual processes and disparate systems to manage their operations. This
approach often resulted in inefficiencies, increased risk of errors, difficulties in
data retrieval, and challenges in maintaining regulatory compliance. As
technology advanced, the need for integrated solutions became evident.

A Broker Management System emerged as a comprehensive software solution

designed specifically to address the unique needs of brokerage firms. By
centralizing information and automating various tasks, a BMS enables brokers to
focus on what matters most: serving their clients effectively and growing their
businesses.

▎Key Drivers for BMS Adoption.

1. Efficiency: Automation of routine tasks reduces time spent on administrative

duties.

2. Data Centralization: A single platform for all client and policy information
enhances accessibility.

3. Regulatory Compliance: Built-in features help ensure adherence to industry

regulations

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4. Enhanced Client Service: Improved tracking and management of client
interactions lead to better service delivery.

5. Scalability: Systems can grow with the firm, accommodating increasing

volumes of data and transactions.

Document Description: -

This proposal outlines the development of a Broker Management System (BMS) designed
to automate broker and transaction management, improving efficiency, reducing costs, and
enhancing customer satisfaction.

Key Sections:

1. Existing System Description: Highlights inefficiencies of the current manual system.

2. Proposed System Description: Introduces the BMS, detailing its benefits like
automation, scalability, and compliance.

3. Objectives: Defines the general and specific goals of the project.

4. Methodology: Describes the data gathering process, development approach (Agile),

and testing methods.

5. Feasibility Study: Assesses the system’s economic, technical, operational, and

political viability.

6. Risk Assessment: Identifies potential risks and mitigation strategies.

7. Project Schedule & Budget: Provides an estimated timeline and budget.

8. Staffing Requirements: Lists the core team and their roles.

9. Conclusion: Summarizes the project’s feasibility and recommends proceeding with

development.

2. Statement of the Problem

Existing System Description: -

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The current system used for managing brokers, clients, and transactions is primarily
manual or semi-automated, involving a mix of spreadsheets, emails, and paper-based
processes. This system lacks integration and automation, leading to various challenges:

How the Existing System Works:

Broker Registration: Brokers are manually added into records via forms or emails. Details are then
transferred into spreadsheets or a basic database.

1. Transaction Management: Transactions are recorded manually in logs or

spreadsheets, requiring cross-checking with multiple systems or paper files.

2. Client Management: Client data is maintained across different channels, and

communication is often handled through email or phone calls, with no centralized
system for tracking interactions.

3. Reporting: Reports are generated by pulling data from multiple sources and
manually compiling them, which can be slow and error prone.

Type of System:

 The current system is a hybrid of manual and semi-automated processes with

minimal integration between systems.

 It involves high human intervention and is prone to errors due to the lack of
automation and real-time data synchronization.

In conclusion, the existing system is inefficient, error-prone, and time-consuming,

requiring manual interventions that hinder operational performance and scalability.

Problems of the Existing System

1. Manual Data Entry: High risk of human errors due to manual data input, leading
to inaccurate records and inconsistencies.
2. Fragmented Processes: Broker, client, and transaction data are stored in separate
systems, causing inefficiencies and difficulty in accessing complete information.
3. Lack of Real-Time Data: No real-time access to critical information, delaying
decision-making and reducing operational efficiency.

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4. Inefficient Reporting: Manual report generation is time-consuming, prone to
errors, and lacks flexibility for quick decision-making.
5. High Operational Costs: The reliance on manual labor and physical records results
in higher operational costs and increased workload.
6. Limited Scalability: The system is not easily scalable to accommodate growth,
limiting the ability to expand operations without significant overhead.
7. Poor Communication: Manual tracking of client interactions leads to missed
opportunities for timely follow-up and customer satisfaction.
8. Data Security Issues: Lack of a centralized system and proper security measures
increases the risk of data breaches or loss.

3 Alternative Solutions and Proposed Solution

3.1 Alternative Solutions:

 Fully Automated Broker Management System:

 Description: Develop a centralized, automated system to handle all aspects

of broker management—registration, transactions, client interactions, and
reporting. This system would integrate with existing databases, providing
real-time access to data and generating automated reports.

 Pros: Streamlines operations, reduces human errors, improves data

accuracy, and enables scalability.

 Cons: Requires significant upfront investment and training.

 Upgraded Manual System with Digital Tools:

 Description: Enhance the existing manual system by incorporating digital

tools like spreadsheets, CRM software, and email automation to improve
communication and reduce some manual tasks.

 Pros: Lower upfront cost, quicker implementation.

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 Cons: Limited automation and integration, still prone to errors and
inefficiencies.

 Outsourcing Broker Management:

 Description: Outsource broker and client management to a third-party

service provider who can handle these tasks off-site.

 Pros: Lower internal resource requirements, access to expertise.

 Cons: Less control, potential data privacy issues, and higher long-term
costs.

Justification:

The Fully Automated Broker Management System is the best solution because it directly
addresses the current system’s inefficiencies by automating manual tasks, ensuring real-time
access to data, reducing human errors, and improving overall scalability. Unlike the upgraded
manual system or outsourcing, the automated system provides long-term value, enhances
security, and gives the organization more control over operations.

3.2 Proposed System Description:

The Broker Management System (BMS) is an integrated, automated solution designed to

streamline and optimize the management of brokers, clients, and transactions. It replaces the
current manual and fragmented processes with a fully centralized, real-time system that
automates registration, transaction processing, client management, and reporting.

Significance (Advantages):

1. Automation & Efficiency: Automates repetitive tasks (e.g., broker registration,

transaction logging), reducing manual effort and human error.
2. Real-Time Data Access: Provides instant access to up-to-date information, allowing
for better decision-making and timely responses.
3. Cost Reduction: Reduces operational costs by eliminating manual data entry,
paperwork, and improving workforce productivity.
4. Scalability: Easily scalable to support future growth without significant increases in
overhead.

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5. Improved Reporting & Analytics: Automates report generation, making it
quicker, more accurate, and flexible for decision-makers.
6. Enhanced Security: Centralizes all data, ensuring better data security and
compliance with regulations like GDPR.
7. Better Customer Service: Automates client interaction tracking, leading to improved
follow-ups and higher customer satisfaction.

This Broker Management System is proposed as a comprehensive solution to overcome

the inefficiencies of the existing system, with long-term benefits including improved
operational efficiency, cost savings, and a more scalable and secure infrastructure.

4. Objectives of the Project:

The main objective of this project is to develop a Broker Management System (BMS) that
improves efficiency, reduces operational costs, and enhances customer service by
streamlining broker registration, client management, and transaction processes.

Specific Objectives:

1. Requirement Gathering: Collect detailed requirements from stakeholders and the existing
system to identify gaps and needs.

2. System Design: Develop a comprehensive system design that addresses the requirements and
ensures scalability.

3. System Development: Build and implement the Broker Management System based on the
approved design.

4. Testing & Quality Assurance: Conduct thorough testing (unit, integration, and user testing)
to ensure the system functions as expected.

5. Deployment: Deploy the system in the live environment and provide initial training for users.

6. Post-Deployment Support: Offer ongoing support and maintenance for any system updates
or issues post-deployment.

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Each objective is SMART—specific in terms of tasks, measurable by progress or milestones,
achievable within the timeframe and resources, realistic given the project scope, and time-
bound with clear deadlines.

4.1 General Objective

The main objective of this project is to develop a cloud-based Broker Management System
that automates and integrates broker and client management, commission tracking,
performance monitoring, and compliance, enhancing operational efficiency, accuracy, and
scalability for brokers and administrators alike.

4.2 Specific Objectives

To achieve the general objective of developing a cloud-based Broker Management System

that automates and integrates broker and client management, commission tracking,
performance monitoring, and compliance, the following specific objectives are set:

• To elicit requirements from the existing system:

Gather detailed functional and non-functional requirements by analyzing the current
system’s processes, challenges, and user needs to inform the design of the new Broker
Management System.
• To analyze the identified requirements:
Conduct a thorough analysis of the collected requirements to ensure clarity, feasibility,
and alignment with organizational goals, while also identifying potential risks and
constraints.
• To design the system based on the specified requirements:
Create a detailed system architecture, user interface designs, and database structure
that effectively addresses the requirements gathered, ensuring scalability, security, and
ease of use.
• To implement the system based on the system design:
Develop the system using appropriate technologies and frameworks, integrating key
functionalities like broker and client management, commission calculations, reporting,
and compliance monitoring.

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• To test the system using different testing metrics:
Perform rigorous system testing, including unit testing, integration testing, user
acceptance testing (UAT), and performance testing to ensure the system meets
functional requirements and is free of critical bugs.

• To deploy the system in the working environment:

Install and configure the system in the production environment, ensuring a smooth
transition from the old system, and providing necessary training and support for users
to ensure successful adoption.

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 5. Project Summary
5.1 Motivation

The motivation to develop the Broker Management System (BMS) arises from several key
factors:

1. Technological Perspective: Existing manual processes are outdated and prone to

errors. Automation and integration with modern technology will significantly
improve efficiency, accuracy, and scalability.
2. User Perspective: Brokers, clients, and administrators face frustration with
fragmented systems and slow, manual processes. A unified, automated system will
improve user experience, reduce workload, and increase satisfaction.
3. Existing System Challenges: The current system is inefficient, error-prone, and lacks
real-time data access. This results in delays, operational inefficiencies, and high costs,
which a new automated system will address.
4. Business Growth: As the organization grows, the existing system will struggle to
scale. The proposed system will provide the flexibility and scalability to support
future expansion.

These factors create a clear need for the proposed system to improve operational efficiency,
reduce errors, and support business growth.

5.2 Project Deliverables

The Project Deliverables for the Broker Management System (BMS) include the
following:

• Project Proposal: A detailed document outlining the project scope, objectives,

methodology, and timeline.

• Software Requirements Specification (SRS): A comprehensive document describing

functional and non-functional requirements of the BMS.

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• System Design Document (SDD): A blueprint outlining the system architecture,
database design, and technical specifications.

• Software Product: The fully developed and tested Broker Management System ready
for deployment.

• User Manual: A guide for end-users that details how to use the system for various
tasks (broker registration, transaction management, reporting, etc.).

• Programmer Manual: A document to assist developers and system maintainers in

understanding the system’s structure for future updates or modifications.

• Training Program: A series of training sessions for end-users to familiarize them

with the system’s features and operations.

Each deliverable is measurable, specific, and has a set due date, ensuring clear milestones
for project completion.

5.3 Methodology

5.3.1 Data Gathering Methods

 Methods: Surveys, interviews, and document analysis were used to gather data from
stakeholders (brokers, clients, and system administrators).

 Findings: The need for a centralized, automated system was identified due to the
inefficiencies, manual errors, and delays caused by the current system.

5.3.2 Development Methodology

 Agile Development: This methodology will be used for analysis, design, implementation,
and testing. It allows for iterative development, constant feedback, and quick adjustments.

 Process:

o Analysis: Identify detailed system requirements through stakeholder feedback.

o Design: Develop system architecture and database models.

o Implementation: Build system features in stages, with regular testing and feedback.

o Testing: Continuous testing during development phases to ensure the system meets
all functional requirements.

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5.3.3 Development Approach

 Approach: Agile (Scrum) model is selected. It ensures flexibility, continuous improvement,

and the ability to adapt to changes in requirements or user needs during development.

5.3.4 Testing Metrics

 Methods:

o Unit Testing: To test individual components for correctness.

o Integration Testing: To ensure different modules work together.

o User Acceptance Testing (UAT): To verify that the system meets business needs.

o Performance Testing: To measure the system’s speed and responsiveness under

load.

5.3.5 Development Tools

 Hardware Requirements:

o CPU: 2.5 GHz or higher

o RAM: 8 GB minimum

o Lenovo Size: 500 GB or more

 Software Requirements:

o Operating System: Windows Server 2019

o Database: MySQL

o Programming Languages: Java, Python, or C#

o IDE: IntelliJ IDEA or Visual Studio Code

o Version Control: Git (GitHub or GitLab)

This methodology ensures a flexible, responsive approach, and the tools meet the system’s
requirements for smooth development and deployment.

4o mini

5.4 Scope of the Project

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In Scope

This project will include:

 Broker Registration and Management: Automated process for registering and managing
broker details.

 Client Management: Tracking and managing client profiles and interactions.

 Transaction Management: Handling and recording transactions between brokers and

clients.

 Reporting & Analytics: Automated generation of reports (e.g., financial, performance) for
internal and external stakeholders.

 User Roles & Access Control: Defining different user roles (e.g., admin, broker, client) with
specific permissions and access.

 System Integration: Integration with existing databases or third-party services for seamless
data flow.

Out of Scope

This project will exclude:

 End-User Training: User training and support will not be part of the development scope but
may be handled separately.

 Mobile App Development: Development of a mobile version of the system will not be
covered in this phase.

 Legacy System Migration: Migrating data from old, outdated systems to the new platform
will not be part of this project.

By clearly defining the scope, we avoid unnecessary feature creep and ensure focused
delivery within the project’s time and budget constraints.

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6. Expected Benefits and Beneficiaries

Here put the significance of the project as follows.

Table 1. Expected Benefits and Beneficiaries

How the Project Benefits:
Project Benefits Brokers Administrators/ Clients IT Team
Managers
1. Improved Faster transaction Easier management of Timely updates on Reduced
Efficiency processing and brokers and client data. transactions and system
commission tracking. commissions. downtime and
easier
maintenance.
2. Better Data Easy access to client Centralized data for Better communication Simplified
Management data and transaction better decision-making. with brokers. data backups
history. and
restoration.
3. Accurate Transparent and Streamlined commission Clear visibility of Less effort in
Commission automated commission management and reports. commissions earned. managing
Tracking calculations. commission-
related errors.
4. Enhanced Reporting Quick access to Comprehensive insights Improved transparency Fewer system
& Analytics performance reports into team performance. in broker performance. bugs and
and insights. enhanced
debugging
process.
5. Increased Security Secure access to Controlled access to Secure handling of Reduced
sensitive data (client, sensitive data based on client data and security
transaction info). roles. interactions. vulnerabilities
and easier
system audits.

7. Project Schedule and Preliminary Budget

7.1 Project Schedule

The Broker Management System (BMS) project is expected to take approximately 6
months for completion. Below is a breakdown of the major phases and estimated duration:

1. Requirement Gathering and Analysis

o Duration: 2 weeks

o Start: Month 1, Week 1

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o End: Month 1, Week 2

2. System Design (Architecture, Database, UI)

o Duration: 4 weeks

o Start: Month 1, Week 3

o End: Month 2, Week 2

3. Development and Implementation

o Duration: 8 weeks

o Start: Month 2, Week 3

o End: Month 4, Week 2

4. Testing (Unit, Integration, UAT)

o Duration: 4 weeks

o Start: Month 4, Week 3

o End: Month 5, Week 2

5. Deployment and User Training

o Duration: 2 weeks

o Start: Month 5, Week 3

o End: Month 6, Week 1

6. Post-Deployment Support & Maintenance

o Duration: 2 weeks

o Start: Month 6, Week 2

o End: Month 6, Week 4

Key Milestones:

 Milestone 1: Requirement analysis completed (End of Month 1)

 Milestone 2: System design finalized (End of Month 2)

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 Milestone 3: System development completed (End of Month 4)

 Milestone 4: User acceptance testing, and bug fixes completed (End of Month 5)

 Milestone 5: System deployment and handover (End of Month 6)

This schedule ensures a timely, structured approach to delivering the project while
providing clear milestones for progress tracking.

7.2 Preliminary Project Budget

Estimated project related costs for various spending categories.

Table 2. Preliminary Project Budget

A. INFRASTRUCTURE
Description Quantity Per Unit Total Cost
Development Machines 2 - -
Testing Servers (web-based) 1 - -
Network & Storage (Development/Testing) 1 - -
Total Infrastructure
B. SOFTWARE AND OPERATING SYSTEM LICENCES
Description Quantity Per Unit Total Cost
Integrated Development Environment (IDE) 3 - -
Database Management System (DBMS - 1 - -
proprietary)
Testing Tools & Software 1 - -
Total Software and Operating System
Licenses
C. CONSULTING
Description Quantity Per Unit Total Cost
External Consulting for System Architecture & 1 - -
Security
External Integration Services (for payment gateway) 1 - -
Total Consulting
D. TRAINING
Description Quantity Per Unit Total Cost
End-User Training (for brokers/admins) 1 session - -
Training Materials and Documentation 1 package - -
Total Training
E. TEMPORARY STAFF
Description Quantity Per Unit Total Cost

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UI/UX Designer 1designer - -
QA Testers 2 testers - -
Total Temporary Staff
G. OTHER PROJECT COSTS
Description Quantity Per Unit Total Cost
Project Management Software 1 - -
Miscellaneous Costs (meetings, documentation, 1 - -
office supplies)
Total Other Project Costs -
Total Project Estimated Cost Less -
Contingency
Contingency (25%) -
TOTAL PROJECT ESTIMATED COST INCLUDING -
CONTINGENCY

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8. Staffing Requirements

The staffing requirements for the Broker Management System (BMS) project are outlined
below, specifying the core project team members as well as supporting subject matter experts
(SMEs) who will contribute their expertise at various stages of the project. An
organizational chart and detailed role descriptions will provide clarity on the staffing
structure and relationships.

Core Project Team Roster

The core project team is responsible for the development, design, implementation, testing,
and deployment of the system. This team will work on the project full-time or near full-time.

Table 3. Core Project Team Roster

Name / Name /
Position of Position of
Role Qty Required Skills First Alternate
Choice(s) Choice(s)
1. Project Manager 1 Project management, OSMAN TALILA ROBA
(PM) leadership, risk MOHAMMED
assessment,
communication skills,
experience with software
development projects.
2. Lead Developer 1 Full-stack development OSMAN EBISA OBSA
(HTML, CSS, JavaScript, MOHAMMED
Python, Java), database
design, API development,
agile development
experience.
3. Backend Developer 1 Knowledge of server-side TALILA ROBA EBISA OBSA
technologies (Java,
Node.js, Python),

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experience with database
management (SQL,
NoSQL), API integration.
4. Frontend 1 Frontend technologies EBISA OBSA MISGANA DAME
Developer (React.js, Angular,
HTML, CSS, JavaScript),
UI/UX experience,
responsive design.
5. UI/UX Designer 1 UI/UX design, MISGANA TESHALE FEKADU
wireframing, user DAME
research, Adobe Suite,
Figma, prototyping.
6. System Architect 1 Software architecture, TESHALE SELEHADIN ALI
system design, cloud FEKADU
infrastructure, integration
design.
7. Database 1 Database design, SELEHADIN ALI OSMAN MOHAMMED
Administrator (DBA) optimization, backup
strategies, query
performance tuning.
8. Business Analyst 1 Requirements gathering, EBISA OBSA OSMAN MOHAMMED
documentation, stakeholder
communication, process
analysis, business process
modeling.

Supporting Subject Matter Experts

The supporting subject matter experts (SMEs) will not be involved in the day-to-day
development of the system but will provide specialized expertise when needed at specific
stages of the project. Their time allocation is more flexible but crucial to ensure quality and
accuracy.

Table 4. Supporting Subject Matter Experts

Role Knowledge Name/position of Name/Position of Time
First Choice Alternative Choice Allocated To
Project

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9. Risk Assessment
Risk assessment is a critical part of project planning to ensure potential problems are
identified early and managed effectively. Below are the key risks that could negatively
impact the Broker Management System (BMS) project, along with strategies for preventing
them and contingency actions to take if they do occur.

Potential Problem Preventive Actions Contingency Actions

1. Delays in Project Timeline - Establish clear milestones - Reevaluate the project
and deadlines. schedule and reallocate
resources if necessary.
2. Budget Overruns - Delay to
Assign a dedicated financial manager non-essential
oversee and control costs.
purchases or activities to
reduce costs in the short term.
3. Technical Complexity or - Conduct thorough feasibility - Bring in additional technical
Integration Issues and technical analysis in the experts or consultants for
early stages of design. guidance.
4. Security Vulnerabilities or - Educate the team on secure - Immediately notify
Data Breaches coding practices and integrate stakeholders of the breach and
security testing. provide them with a mitigation
plan.
5. Lack of User - Involve stakeholders and - Conduct additional user
Adoption/Acceptance end-users early in the design training or offer support
phase to align the system with services.
their needs.

10. Feasibility Study

Table 5. Risk Assessment
11.
10.1 Economic Feasibility (CBA)

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 Cost-Benefit Analysis (CBA) evaluates the expected costs of developing and implementing
the Broker Management System against the anticipated savings and benefits (e.g., reduced
operational costs, improved efficiency, and scalability).

 The system will provide long-term savings by automating processes, reducing errors, and
improving client management, resulting in a positive return on investment (ROI).

10.2 Technical Feasibility

 Technical Resources: The organization has the required technical resources (development
tools, hardware, and software) to build, install, and operate the system.

 Maintenance: The system will be designed to be easy to maintain, requiring minimal

technical expertise for updates and troubleshooting.

10.3 Operational Feasibility

 The system will be user-friendly, allowing easy access and operation for different user types
(admin, brokers, clients).

 The system will be platform-independent, designed to work seamlessly on various

operating systems (Windows, Linux) without malfunctions.

10.4 Political Feasibility

 The system is not affected by political factors and complies with all legal and government
policies (e.g., data protection regulations).

 There are no foreseeable conflicts with government directives or industry standards.

This feasibility study supports a GO decision, as the proposed system is both technically and
economically viable.

11. Conclusion

In conclusion, the development and implementation of the Broker Management System

(BMS) represents a significant opportunity for the organization to streamline and enhance its

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operational capabilities. Based on the feasibility study, which covers economic, technical,
operational, and political considerations, the proposed system is deemed feasible across all
these dimensions. The Cost-Benefit Analysis (CBA) indicates that the anticipated benefits—
such as increased efficiency, cost savings, and improved revenue—outweigh the costs of
development and implementation. Moreover, the system's technical requirements can be met
with the current resources available, and it will be compatible with existing operational
processes without significant disruptions.

Key Expectations and Outcomes:

 Improved Efficiency: The BMS will automate manual processes, thus reducing
administrative overhead and operational inefficiencies.

 Enhanced Customer Satisfaction: With faster processing times and better management of
broker relationships, customer satisfaction is expected to improve, leading to higher client
retention rates.

 Scalability and Flexibility: The system will be built with flexibility in mind, allowing it to
adapt to future changes and requirements as the business grows.

 Cost-Effectiveness: By streamlining processes and reducing operational costs, the system is

expected to provide a strong return on investment within the first few years of deployment.

 Regulatory Compliance: The system will ensure that the organization complies with
relevant industry standards and legal requirements, thus minimizing the risk of non-
compliance.

References
 From Google, ChatGPT4, YouTube and Chrome

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