Mr. Kreshawn Dikes 209 king trail, Keller, Tx 76248 Email: kreshawndikes22@gmail.

com (mail
to:[email protected]) and/or (571) 309-3588Work Experience:
Nike (04/16/2021-Present) Footwear Specialist
Grapevine, Texas. Supervisor: Mr. Alex Nguyen. (972) 355-2487 Contact: Yes
Direct and control the selling floor operations to ensure proper display, price-marking, and sale of
merchandise for all Nike Store stocks. Implement policies and procedures. Arrange for attractive display
of merchandise and ensure that price tags show the correct prices. Change price tags in compliance with
current price lists. Control internal stock level at point of sales to obtain optimum space and to achieve
maximum sales potential. Observe sales trends of the various articles and with approval of supervisor,
effects sales promotions. Prepare requisitions, receive incoming merchandise, check for correct amount
and prices, signs shipping documents and report any deficiency or damages to the supervisor.
Responsible for cash register operations and maintains change funds. Render and/or assure courteous
and efficient customer service. Assist customers in selecting desired articles and in completing
appropriate forms. Inform customers of, and arranges for, home delivery. Resolve customers
complaints, make necessary adjustments, or refer the matter to the supervisor. Establish and maintain a
layaway. Control remote storage and transportation of special buys. Perform personnel management
functions. Supervise 6-12 employees engaged in clerical, selling, cashing, and stocking functions.
Establish work schedule for adequate coverage of sales floor and cash registers. Assign and distribute
work, giving specific instructions on policies and procedures. Select new employees. Give appropriate
training on store procedures and methods such as merchandise presentation, housekeeping, stock
assortment selection, accountability controls, cash register operations and customer courtesy. Review
and evaluate performance. Approve or disapprove leave requests. Recommend personnel actions such
as promotion, recruitment, termination, transfer, etc. Resolve employees’ complaints and problems.
Refer disciplinary actions to the supervisor. Conduct regular and special inventories. Prepare recurring or
special reports on various merchandise activities. Maintain files of documents, orders, records, etc.
Initiate work orders for repair and maintenance. Responsible for cleanliness of the entire store. Ensure
compliance with fire, safety, sanitation, and security regulations. Perform other duties as assigned.

The Catch Restaurant (05/10/2017-08/12/2017) Shift Manager/Cook

Fort Worth, Texas. Supervisor: Chris Mcdaniel. 817-765-2226-Contact: Yes
Served as supervisor over the cook/chill, baking, and meat preparation work areas exercising full
supervisory responsibility over work operations. The occupation and non-supervisory grade level which
best reflects the nature of the overall work operation supervised is Cook. Planned use of workers,
equipment, facilities, and materials on a project, daily, weekly, or monthly basis. Established deadlines,
priorities, work sequences, and planned work assignments based on general work schedules, methods
and policies set by the supervisors. Determined the number and type of multi-skilled workers needed to
accomplish specific projects, redirecting individual workers and teams of workers and resources to
accomplish unanticipated and regularly scheduled work. Informed higher level supervisor of the need to
revise work schedules and estimated labor and other resource needs. Participated with superior in the
initial planning of current and future work schedules, budget requests, staffing needs and estimates.
Made recommendations as to scheduling projected work. Provided information to superior on
accomplishment of assignments. Planned for summer training, special functions, special fluctuations in
meal attendance, sports team requirements etc. in advance of peak periods, for accomplishment of
work within schedules and priorities. Planned for and directed all changes to the established plans
considering past and projected requirements as needed to meet the mission. Actively participated in
planning to increase the utilization of the cook/chill operations to achieve greater utilization of the
facilities, and equipment. Received and interviewed claimants, examined claims resulting from
personnel property damage or loss and recommended settlement of claims of any amount to
appropriate approving authority. Reviewed claims documents received to insure administrative
sufficiency and proper documentation. Studied reports of investigation regarding incidents, which give
or may give rise to claims. Advised claimants of appeal and reconsideration rights and process them
when submitted. Conducted investigations to determine proximate cause and sufficiency of evidence to
develop evidence necessary or premises to determine liability, extent of damage or pre-existence of
damage. Determined allowable damages using depreciation tables, tables of adjusted dollar values,
catalogs, regulations, etc. Based on independent evaluation and consideration, formulated final
recommendations for settlement of claims to approving and settlement authority. If recommendation is
for denial claim, prepared summary letter explaining reasons for denial to claimant. Visits the scene of
accidents and/or incidents to obtain witness statements and evidence from personnel. Conducted
follow-up interviews/discussions with claimants as needed. Non-resolved claims are forwarded to higher
headquarters for further action. Also maintains claims journals. Explained work requirements, methods,
and procedures, instructed subordinates in new procedures, and provided advice when problems arise.
Staff members may be on several different work schedules for maximum efficiency and productivity. The
senior Cook Supervisor already establish these work schedules, in overall consultation with the Project
Manager. Insured that assignments are made consistent with the skill requirements of the various levels
of subordinate positions. Observed work in progress to anticipate or resolve problems. Adjusted plans,
assignments, and methods as necessary to accomplish the work as effectively and economically as
feasible. Inspected completed work for quality and work order requirements. Reported possible or
actual work delays to higher level supervisor. Investigated work related problems such as excessive costs
or low productivity and determines causes. Recommended solutions to staffing problems and consults
with other supervisors when the problems relate to or involve other work centers. Scheduled and
approves leaves of subordinates. Sets performance standards and makes formal and informal
performance appraisals of subordinates. Counselled employees on problems; adjusted informal
complaints through discussion with employees and union representatives. Took informal corrective
action on conduct or performance problems. Requested disciplinary action where needed. Supported
and explained management programs to subordinates. Determined training needs and arranges for
accomplishment of the training in a timely fashion. Responsible for the safety of the workers directed,
and for the security of the facilities and equipment assigned to the function. Insured proficiency training
is conducted to familiarize all employees with the tasking and instructions that apply to the work being
done at multiple work areas throughout the assigned work center. Maintained production reports and
records. Initiated recommendations for awards. Initiated request for filling vacancies and recommended
selection of new employees from referral lists. Initiated other personnel actions as required. Maintained
time and attendance information and approves or disapproves leaves for subordinates based on
workload programmed and circumstances involved. Periodically reviewed job descriptions of
subordinates for currency and accuracy; reported detailing of employees to jobs other than their own;
initiated or participated in review and improvement of work methods organizational features, and the
structuring of positions to eliminate unnecessary ones and achieve optimum content in those remaining.
Ensured that adequate internal control systems are developed and operative so that resources are
efficiently and effectively managed. Performed other duties as assigned.

Dicks Sporting Goods (11/05/2017-08/10/2018) Sales Associates

Fort Worth, Texas. Supervisor: Mr. Matt Schneckenburg. (817) 750-1170 Contact: Yes
Ascertained customers' wishes; advises on all or the majority of available makes, models, fashions,
styles, as applicable; their capacity, advantages, and disadvantages for certain purposes; and prices. As
applicable, demonstrated or explained the functioning or application of electrical and electronic items or
quality and measurements of clothing items, etc. Suggested substitutes for items not available under
consideration of price and peculiarities of the item initially requested by the customer. Maintained
control records on valuable items such as watches, cameras, and jewelry. Made out warranty forms for
items sold. Placed valuable items in safe after close of business. Displayed, prices and arranged
merchandise on shelves and counters in proper order and neat attracting appearance. Ascertained that
counters are always filled with enough merchandise; replenished counter stocks from stockroom or
back-up stock assigned to counter. In Store, operated a bar code ticket prices for pricing merchandise
and printing shelf labels. Performed merchandise counts and participated in regular counter inventories.
As applicable, charged proper amount of money for merchandise sold. As required, prepared sales slip;
may operate cash register to record monetary intakes; collected due amount and make change; made
refunds upon approval and prepare prescribed documents. May be required to reconcile cash intakes at
close of business, prepared Salesclerk’s Daily Report, and release report to the supervisor with the cash
intakes. May initiate home delivery of bulky items sold. Performed housekeeping duties in the selling
area, such as cleaning fixtures and dusting merchandise; may clean floors as required in accordance with
OSHA standards. Advised the supervisor of suspected cases of shoplifting and other safety and/or
security problems. Performed other related duties as assigned.

Education
University of Virginia’s College at Wise
Degree: Bachelors: Criminal Justice Administration. G.P.A. 2.5

West Potomac High School

Diploma: Basic Studies, G.P.A. 2.4

Specialized Training/ Certifications/ Courses:

OSHA Workplace /Public Safety; Occupant Emergency Plans; Crime Prevention and First-Aid/CPR/AED.

FEMA NIMS: 100.Fwa, 200.b. 700.a, 800.b and 1300.

Administrative: Analytical Skills, Microsoft Office Suite/Windows 10, NIPR, Landlines/Analog Systems,
Smart Boards, Fax, Copiers, Key Control, and CCTVs.

Civilian Awards: None

Disability Rating: N/A

Security Clearance: None

References
: Available Upon Request.