V20.3.

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 Preface

Notice
The company reserves the right to revise this publication or to change its contents without notice. Information
contained herein is for reference only and does not constitute a commitment on the part of the manufacturer or
any subsequent vendor. They assume no responsibility or liability for any errors or inaccuracies that may appear
in this publication nor are they in anyway responsible for any loss or damage resulting from the use (or misuse)
of this publication.
This publication and any accompanying software may not, in whole or in part, be reproduced, translated, trans-
mitted or reduced to any machine readable form without prior consent from the vendor, manufacturer or creators
of this publication, except for copies kept by the user for backup purposes.
Brand and product names mentioned in this publication may or may not be copyrights and/or registered trade-
marks of their respective companies. They are mentioned for identification purposes only and are not intended
as an endorsement of that product or its manufacturer.
©February 2020

Trademarks

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 Preface

R&TTE Directive
This device is in compliance with the essential requirements and other relevant provisions of the R&TTE Direc-
tive 1999/5/EC.

This device will be sold in the following EEA countries: Austria, Italy, Belgium, Liechtenstein, Denmark, Lux-
embourg, Finland, Netherlands, France, Norway, Germany, Portugal, Greece, Spain, Iceland, Sweden, Ireland,
United Kingdom, Cyprus, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Slovakia, Poland, Slov-
enia.

ErP Off Mode Power Consumption Statement:

The figures below note the power consumption of this computer in compliance with European Commission (EC)
regulations on power consumption in off mode:
• Off Mode < 0.5W

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CE Marking
This device has been tested to and conforms to the regulatory requirements of the European Union and has at-
tained CE Marking. The CE Mark is a conformity marking consisting of the letters “CE”. The CE Mark applies
to products regulated by certain European health, safety and environmental protection legislation. The CE Mark
is obligatory for products it applies to: the manufacturer affixes the marking in order to be allowed to sell his
product in the European market.
This product conforms to the essential requirements of the R&TTE directive 1999/5/EC in order to attain CE
Marking. A notified body has determined that this device has properly demonstrated that the requirements of the
directive have been met and has issued a favorable certificate of expert opinion. As such the device will bear the
notified body number 0560 after the CE mark.
The CE Marking is not a quality mark. Foremost, it refers to the safety rather than to the quality of a product.
Secondly, CE Marking is mandatory for the product it applies to, whereas most quality markings are voluntary.

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FCC Statement
(Federal Communications Commission)
You are cautioned that changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not in-
stalled and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Re orient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the service representative or an experienced radio/TV technician for help.

Operation is subject to the following two conditions:

1. This device may not cause interference.
And
2. This device must accept any interference, including interference that may cause undesired operation of the
device.

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FCC RF Radiation Exposure Statement:

1. This Transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

2. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator
and your body.


Warning
Use only shielded cables to connect I/O devices to this equipment. You are cautioned that changes or modifications not ex-
pressly approved by the manufacturer for compliance with the above standards could void your authority to operate the
equipment.

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 Preface

IMPORTANT SAFETY INSTRUCTIONS

Follow basic safety precautions, including those listed below, to reduce the risk of fire, electric shock, and injury
to persons when using any electrical equipment:

1. Do not use this product near water, for example near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet
basement or near a swimming pool.
2. Avoid using this equipment with a telephone line (other than a cordless type) during an electrical storm. There
may be a remote risk of electrical shock from lightning.
3. Do not use the telephone to report a gas leak in the vicinity of the leak.
4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may
explode. Check with local codes for possible special disposal instructions.
5. This product is intended to be supplied by a Listed Power Unit according to the model’s requirements:

• For Design I: Full Range AC/DC Adapter - AC Input 100 - 240V, 50 - 60Hz, DC Output 19.5V, 9.23A (180 Watts)
minimum.
• For Design II: Full Range AC/DC Adapter - AC Input 100 - 240V, 50 - 60Hz, DC Output 19.5V, 11.8A (230 Watts)
minimum.

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Instructions for Care and Operation

The notebook computer is quite rugged, but it can be damaged. To prevent this, follow these suggestions:

1. Don’t drop it, or expose it to shock. If the computer falls, the case and the components could be damaged.

Do not expose the computer Do not place it on an unstable Do not place anything heavy
to any shock or vibration. surface. on the computer.

2. Keep it dry, and don’t overheat it. Keep the computer and power supply away from any kind of heating ele-
ment. This is an electrical appliance. If water or any other liquid gets into it, the computer could be badly dam-
aged.

Do not expose it to excessive Do not leave it in a place Don’t use or store the com- Do not place the computer on
heat or direct sunlight. where foreign matter or mois- puter in a humid environment. any surface that will block the
ture may affect the system. Vents/Fan Intakes.

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3. Avoid interference. Keep the computer away from high capacity transformers, electric motors, and other
strong magnetic fields. These can hinder proper performance and damage your data.

4. Follow the proper working procedures for the computer. Shut the computer down properly and don’t forget
to save your work. Remember to periodically save your data as data may be lost if the battery is depleted.

Do not turn off the power Do not turn off any peripheral Do not disassemble the com- Perform routine maintenance
until you properly shut down devices when the computer is puter by yourself. on your computer.
all programs. on.

5. Take care when using peripheral devices.

Use only approved brands of Unplug the power cord before

peripherals. attaching peripheral devices.

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Servicing
Do not attempt to service the computer yourself. Doing so may violate your warranty and may expose you and
the computer to electric shock. Refer all servicing to authorized service personnel. Unplug the computer from
the power supply. Then refer servicing to qualified service personnel under any of the following conditions:

• When the power cord or AC/DC adapter is damaged or frayed.

• If the computer has been exposed to rain or other liquids.
• If the computer does not work normally when you follow the operating instructions.
• If the computer has been dropped or damaged (do not touch the poisonous liquid if the LCD panel breaks).
• If there is an unusual odor, heat or smoke coming from your computer.


Bottom Cover Removal Warning
Users should not remove any cover(s) and /or screw(s) for the purposes of device upgrade as this may violate the terms of
your warranty. If you need to replace/remove the hard disk/RAM/optical device etc., for any reason, please contact your dis-
tributor/supplier for further information.
Removal Warning
When removing any cover(s) and screw(s) for the purposes of device upgrade, remember to replace the cover(s) and
screw(s) before restoring power to the system.
Also note the following when the cover is removed:
• Hazardous moving parts.
• Keep away from moving fan blades.

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Power Safety
The computer has specific power requirements:
• Only use a power adapter approved for use with this computer.
 • Your AC/DC adapter may be designed for international travel but it still requires a steady,
Power Safety uninterrupted power supply. If you are unsure of your local power specifications, consult
Warning your service representative or local power company.
Before you undertake • The power adapter may have either a 2-prong or a 3-prong grounded plug. The third prong
any upgrade proce- is an important safety feature; do not defeat its purpose. If you do not have access to a
dures, make sure that compatible outlet, have a qualified electrician install one.
you have turned off the • When you want to unplug the power cord, be sure to disconnect it by the plug head, not by
power, and discon- its wire.
nected all peripherals
• Make sure the socket and any extension cord(s) you use can support the total current load
and cables (including
telephone lines and of all the connected devices.
power cord). • Before cleaning the computer, make sure it is disconnected from any external power sup-
plies (i.e. AC/DC adapter or car adapter).
You must also remove
your battery in order to
prevent accidentally Do not plug in the power Do not use the power cord if Do not place heavy objects
turning the machine cord if you are wet. it is broken. on the power cord.
on. Before removing
the battery discon-
nect the AC/DC
adapter from the
computer.

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Polymer Battery Precautions

Note the following information which is specific to polymer batteries only, and where applicable, this overrides
the general battery precaution information overleaf.

• Polymer batteries may experience a slight expansion or swelling, however this is part of the battery’s safety mecha-
nism and is not a cause for concern.
• Use proper handling procedures when using polymer batteries. Do not use polymer batteries in high ambient tempera-
ture environments, and do not store unused batteries for extended periods.
• If you are working in areas of low temperature use the AC/DC adapter to power the computer.

See also the general battery precautionary information overleaf for further information.

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General Battery Precautions

• Only use batteries designed for this computer. The wrong battery type may explode, leak or damage the computer.
• Do not remove any batteries from the computer while it is powered on.
• Do not continue to use a battery that has been dropped, or that appears damaged (e.g. bent or twisted) in any way. Even
if the computer continues to work with a damaged battery in place, it may cause circuit damage, which may possibly
result in fire.
• If you do not use the battery for an extended period, then remove the battery from the computer for storage.
• Recharge the batteries using the notebook’s system. Incorrect recharging may make the battery explode.
• Do not try to repair a battery pack. Refer any battery pack repair or replacement to your service representative or qual-
ified service personnel.
• Keep children away from, and promptly dispose of a damaged battery. Always dispose of batteries carefully. Batteries
may explode or leak if exposed to fire, or improperly handled or discarded.
• Keep the battery away from metal appliances.
• Affix tape to the battery contacts before disposing of the battery.
• Do not touch the battery contacts with your hands or metal objects.


Battery Disposal & Caution
The product that you have purchased contains a rechargeable battery. The battery is recyclable. At the end of its useful life,
under various state and local laws, it may be illegal to dispose of this battery into the municipal waste stream. Check with
your local solid waste officials for details in your area for recycling options or proper disposal.

Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the
manufacturer. Discard used battery according to the manufacturer’s instructions.

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Cleaning
Do not apply cleaner directly to the computer; use a soft clean cloth.
Do not use volatile (petroleum distillates) or abrasive cleaners on any part of the computer.

Cleaning Instructions
(For Computer Models Supplied with Light Blue Cleaning Cloth)
Some computer models in this series come supplied with a light blue cleaning cloth. To clean the computer case
with this cloth follow the instructions below:
1. Power off the computer and peripherals.
2. Disconnect the AC/DC adapter from the computer.
3. Use a little water to dampen the cloth slightly.
4. Clean the computer case with the cloth.
5. Dry the computer with a dry cloth, or allow it time to dry before turning on.
6. Reconnect the AC/DC adapter and turn the computer on.

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Travel Considerations
As you get ready for your trip, run through this list to make sure the system is ready to go:
1. Check that the battery pack and any spares are fully charged.
2. Power off the computer and peripherals.
3. Close the display panel and make sure it’s latched.
4. Disconnect the AC/DC adapter and cables. Stow them in the carrying bag.
5. The AC/DC adapter uses voltages from 100 to 240 volts so you won’t need a second voltage adapter. However,
check with your travel agent to see if you need any socket adapters.
6. Put the notebook in its carrying bag and secure it with the bag’s straps.
7. If you’re taking any peripherals (e.g. a printer, mouse or digital camera), pack them and those devices’ adapters
and/or cables.
8. Anticipate customs - Some jurisdictions may have import restrictions or require proof of ownership for both hard-
ware and software. Make sure your “papers” are handy.


Power Off Before Traveling
Make sure that your notebook is completely powered off before putting it into a travel bag (or any such container). Putting a
notebook which is powered on in a travel bag may cause the Vents/Fan Intakes to be blocked. To prevent your computer
from overheating make sure nothing blocks the Vent/Fan Intakes while the computer is in use.

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On the Road
In addition to the general safety and maintenance suggestions in this preface, and Chapter 8: Troubleshooting,
keep these points in mind:

Hand-carry the notebook - For security, don’t let it out of your sight. In some areas, computer theft is very
common. Don’t check it with “normal” luggage. Baggage handlers may not be sufficiently careful. Avoid knock-
ing the computer against hard objects.

Beware of Electromagnetic fields - Devices such as metal detectors & X-ray machines can damage the com-
puter, hard disk, floppy disks, and other media. They may also destroy any stored data - Pass your computer and
disks around the devices. Ask security officials to hand-inspect them (you may be asked to turn it on). Note:
Some airports also scan luggage with these devices.

Fly safely - Most airlines have regulations about the use of computers and other electronic devices in flight.
These restrictions are for your safety, follow them. If you stow the notebook in an overhead compartment, make
sure it’s secure. Contents may shift and/or fall out when the compartment is opened.

Get power where you can - If an electrical outlet is available, use the AC/DC adapter and keep your battery(ies)
charged.

Keep it dry - If you move quickly from a cold to a warm location, water vapor can condense inside the computer.
Wait a few minutes before turning it on so that any moisture can evaporate.

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Developing Good Work Habits

Developing good work habits is important if you need to work in front of the computer for long periods of time.
Improper work habits can result in discomfort or serious injury from repetitive strain to your hands, wrists or
other joints. The following are some tips to reduce the strain:

• Adjust the height of the chair and/or desk so that the keyboard is at or slightly below the
level of your elbow. Keep your forearms, wrists, and hands in a relaxed position.
• Your knees should be slightly higher than your hips. Place your feet flat on the floor or on
a footrest if necessary.
• Use a chair with a back and adjust it to support your lower back comfortably.
• Sit straight so that your knees, hips and elbows form approximately 90-degree angles
when you are working.
• Take periodic breaks if you are using the computer for long periods of time.

Remember to:
• Alter your posture frequently.
• Stretch and exercise your body several times a day.
• Take periodic breaks when you work at the computer for long periods of time. Frequent
and short breaks are better than fewer and longer breaks.

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Lighting
Proper lighting and a comfortable viewing angle can reduce eye strain and shoulder and neck muscle fatigue.
• Position the display to avoid glare or reflections from overhead lighting or outside sources of light.
• Keep the display screen clean and set the brightness and contrast to levels that allow you to see the screen clearly.
• Position the display directly in front of you at a comfortable viewing distance.
• Adjust the display-viewing angle to find the best position.

LCD Screen Care

To prevent image persistence on LCD monitors (caused by the continuous display of graphics on the screen for
an extended period of time) take the following precautions:
• Set the Windows Power Plans to turn the screen off after a few minutes of screen idle time.
• Use a rotating, moving or blank screen saver (this prevents an image from being displayed too long).
• Rotate desktop background images every few days.
• Turn the monitor off when the system is not in use.

LCD Electro-Plated Logos

Note that in computers featuring a raised LCD electro-plated logo, the logo is covered by a protective adhesive.
Due to general wear and tear, this adhesive may deteriorate over time and the exposed logo may develop sharp
edges. Be careful when handling the computer in this case, and avoid touching the raised LCD electro-plated
logo. Avoid placing any other items in the carrying bag which may rub against the top of the computer during
transport. If any such wear and tear develops contact your distributor/supplier.

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Contents
Notice .............................................................................................................................................................I
ErP Off Mode Power Consumption Statement: ........................................................................................... II
FCC Statement ............................................................................................................................................IV
FCC RF Radiation Exposure Statement: ..................................................................................................... V
Instructions for Care and Operation ......................................................................................................... VII
Servicing .....................................................................................................................................................IX
Power Safety ................................................................................................................................................ X
Polymer Battery Precautions ......................................................................................................................XI
General Battery Precautions ..................................................................................................................... XII
Cleaning ................................................................................................................................................... XIII
Cleaning Instructions ............................................................................................................................... XIII
Travel Considerations ..............................................................................................................................XIV
Quick Start Guide
Overview ....................................................................................................................................................1-1
Advanced Users .........................................................................................................................................1-2
Beginners and Non-Advanced Users .........................................................................................................1-2
Warning Boxes ..........................................................................................................................................1-2
Not Included ..............................................................................................................................................1-3
Model Differences .....................................................................................................................................1-3
System Startup ...........................................................................................................................................1-4
System Software ........................................................................................................................................1-5

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LCD Panel Open ........................................................................................................................................1-6

LED Indicators ...........................................................................................................................................1-7
Illuminated Color LED Keyboard .............................................................................................................1-8
Keyboard Backlight LED Device ..............................................................................................................1-9
Function/Hot Key Indicators ...................................................................................................................1-10
Control Center .........................................................................................................................................1-11
Flexikey® Application ............................................................................................................................1-12
Left & Right Views .................................................................................................................................1-13
Front & Rear Views .................................................................................................................................1-15
Bottom View ............................................................................................................................................1-16
Windows 10 Start Menu ..........................................................................................................................1-17
Right-Clicking the Windows Logo In Start Menu ..................................................................................1-18
Windows 10 Control Panel ......................................................................................................................1-20
Settings ....................................................................................................................................................1-21
Windows 10 Taskbar ...............................................................................................................................1-22
Action Center ...........................................................................................................................................1-23
Video Features .........................................................................................................................................1-24
Power Options .........................................................................................................................................1-27
Features & Components
Overview ....................................................................................................................................................2-1
Hard Disk Drive/Solid State Drive ............................................................................................................2-2
Micro SD Push-Push Card Reader ............................................................................................................2-3

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Touchpad and Buttons/Mouse ...................................................................................................................2-4

Touchpad Sensitivity .................................................................................................................................2-4
Mouse Properties Control Panel ................................................................................................................2-5
Mouse & Touchpad Devices .....................................................................................................................2-7
Realtek Audio Console ............................................................................................................................2-14
Realtek Audio Console - Main ................................................................................................................2-15
Realtek Audio Console - Speakers ..........................................................................................................2-16
Realtek Audio Console - Microphone .....................................................................................................2-17
Realtek Audio Console - Device Advanced Settings ..............................................................................2-18
Power Management
Overview ....................................................................................................................................................3-1
The Power Sources ....................................................................................................................................3-2
AC/DC Adapter .........................................................................................................................................3-2
Battery ........................................................................................................................................................3-2
Turning On the Computer ..........................................................................................................................3-3
Shutting the Computer Down ....................................................................................................................3-4
Power Plans ...............................................................................................................................................3-5
Power-Saving States ..................................................................................................................................3-7
Sleep ..........................................................................................................................................................3-7
Hibernate ....................................................................................................................................................3-8
Shut down ..................................................................................................................................................3-8
Configuring the Power Buttons .................................................................................................................3-9

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Resuming Operation ................................................................................................................................3-11

Settings Menu Power Controls ................................................................................................................3-13
Battery Information .................................................................................................................................3-16
Battery Power ..........................................................................................................................................3-16
Power Slider Settings ...............................................................................................................................3-17
Conserving Battery Power .......................................................................................................................3-18
Battery Life ..............................................................................................................................................3-19
New Battery .............................................................................................................................................3-19
Recharging the Battery with the AC/DC Adapter ...................................................................................3-20
Proper handling of the Battery Pack ........................................................................................................3-20
Battery FAQ .............................................................................................................................................3-21
Removing the Battery ..............................................................................................................................3-24
Inserting the Battery ................................................................................................................................3-25
Drivers & Utilities
What to Install ............................................................................................................................................4-1
Module Driver Installation ........................................................................................................................4-1
Driver Installation ......................................................................................................................................4-2
Updating/Reinstalling Individual Drivers ..................................................................................................4-5
User Account Control ................................................................................................................................4-6
Windows Security Message .......................................................................................................................4-6
New Hardware Found ................................................................................................................................4-6
Driver Installation Procedure .....................................................................................................................4-7

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Chipset .......................................................................................................................................................4-7
NVIDIA Video (VGA) ..............................................................................................................................4-7
NVIDIA Apps ............................................................................................................................................4-7
LAN ...........................................................................................................................................................4-8
Card Reader ...............................................................................................................................................4-8
Airplane .....................................................................................................................................................4-8
Control Center ...........................................................................................................................................4-8
ANX Driver ...............................................................................................................................................4-8
Audio .........................................................................................................................................................4-8
Optional Drivers ......................................................................................................................................4-10
BIOS Utilities
Overview ....................................................................................................................................................5-1
The Insyde BIOS Utility ............................................................................................................................5-2
Updating the BIOS / CPU ..........................................................................................................................5-3
UEFI Boot ..................................................................................................................................................5-4
Insyde BIOS Start Screen ..........................................................................................................................5-5
Insyde BIOS Start Screen Options: ...........................................................................................................5-6
Boot Manager ............................................................................................................................................5-7
Boot From File / File Explorer ..................................................................................................................5-8
Administer Secure Boot .............................................................................................................................5-9
Setup Utility - Main Menu .......................................................................................................................5-11
Setup Utility - Advanced Menu ...............................................................................................................5-13

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Setup Utility - Security Menu ..................................................................................................................5-16

Setup Utility - Boot Menu .......................................................................................................................5-19
Setup Utility - Exit Menu ........................................................................................................................5-21
Modules & Options
Overview ....................................................................................................................................................6-1
Wireless LAN Module ...............................................................................................................................6-2
Intel® WLAN Driver Installation ..............................................................................................................6-3
Qualcomm WLAN Combo Driver Installation .........................................................................................6-4
WLAN Configuration in Windows 10 ......................................................................................................6-5
Fingerprint Reader Module ........................................................................................................................6-8
Fingerprint Reader Driver Installation .......................................................................................................6-9
Fingerprint Module Configuration ..........................................................................................................6-10
Bluetooth & WLAN Combo Module ......................................................................................................6-12
Intel & Qualcomm Bluetooth Combo Driver Installation .......................................................................6-13
Bluetooth Configuration in Windows ......................................................................................................6-14
To Make your Computer Discoverable to Bluetooth Devices .................................................................6-17
Sound Blaster Audio ................................................................................................................................6-18
Sound Blaster Cinema 6 Installation .......................................................................................................6-18
Sound Blaster Cinema 6 Application ......................................................................................................6-20
Sound Blaster Cinema 6 ..........................................................................................................................6-21
PC Camera ...............................................................................................................................................6-26
Camera App .............................................................................................................................................6-27

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Taking Pictures/Capturing Video ............................................................................................................6-31

Trusted Platform Module .........................................................................................................................6-33
Enabling & Activating TPM ....................................................................................................................6-34
TPM Management in Windows ...............................................................................................................6-35
TPM Actions ............................................................................................................................................6-37
Troubleshooting
Overview ....................................................................................................................................................7-1
Basic Hints and Tips ..................................................................................................................................7-2
Backup and General Maintenance .............................................................................................................7-3
Viruses .......................................................................................................................................................7-4
Upgrading and Adding New Hardware/Software ......................................................................................7-5
Problems and Possible Solutions ...............................................................................................................7-7
Interface (Ports & Jacks)
Overview ...................................................................................................................................................A-1
Notebook Ports and Jacks .........................................................................................................................A-2
Control Center
Overview ...................................................................................................................................................B-1
Power Modes ............................................................................................................................................B-4
LED Keyboard ..........................................................................................................................................B-5
Flexikey® Application .............................................................................................................................B-7
Profiles ......................................................................................................................................................B-7

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Keyboard Macro and Mouse Macro Settings ...........................................................................................B-8

Enabling or Disabling Flexikey® .............................................................................................................B-8
Keyboard Macro .......................................................................................................................................B-9
Mouse Macro ..........................................................................................................................................B-10
Keyboard Macro - Express Key .............................................................................................................B-11
Keyboard Macro - Express Text .............................................................................................................B-15
Keyboard Macro - Disable ......................................................................................................................B-17
Mouse Macro - Express Key ..................................................................................................................B-18
Mouse Macro - Express Text ..................................................................................................................B-19
Mouse Macro - Disable ..........................................................................................................................B-20
Statistics ..................................................................................................................................................B-21
Video Driver Controls
Overview ...................................................................................................................................................C-1
Video Driver Installation ..........................................................................................................................C-2
NVIDIA Video (VGA) .............................................................................................................................C-2
NVIDIA Apps ...........................................................................................................................................C-2
NVIDIA GeForce Experience ..................................................................................................................C-3
NVIDIA GeForce Experience - BatteryBoost ..........................................................................................C-4
Configure Other Displays Using Project ..................................................................................................C-5
Configuring an External Display In Windows .........................................................................................C-6
HDMI Audio Configuration .....................................................................................................................C-8

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Wireless Display .....................................................................................................................................C-11

Wireless Display Configuration .............................................................................................................C-12
NVIDIA Control Panel ...........................................................................................................................C-14
Change Resolution ..................................................................................................................................C-19
Display Devices - NVIDIA CP ...............................................................................................................C-20
Configuring an External Display (NVIDIA) ..........................................................................................C-21
HDCP Status ...........................................................................................................................................C-25
Adjust Video Settings .............................................................................................................................C-26
Configure Surround, PhysX® .................................................................................................................C-27
Set Digital Audio ....................................................................................................................................C-28
Specifications
Core Logic ................................................................................................................................................D-2
Display ......................................................................................................................................................D-2
Memory .....................................................................................................................................................D-2
Storage ......................................................................................................................................................D-2
Audio ........................................................................................................................................................D-2
Pointing Device & Keyboard ....................................................................................................................D-2
Interface ....................................................................................................................................................D-2
Card Reader ..............................................................................................................................................D-2
Slots ..........................................................................................................................................................D-3
Communication .........................................................................................................................................D-3

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Power Management ..................................................................................................................................D-3

Power & Battery .......................................................................................................................................D-3
Security .....................................................................................................................................................D-3
Features (For Some Model Designs) ........................................................................................................D-3
Indicators ..................................................................................................................................................D-3
Operating System ......................................................................................................................................D-3
BIOS .........................................................................................................................................................D-3
Environmental Spec ..................................................................................................................................D-4
Dimensions & Weight ..............................................................................................................................D-4

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 Quick Start Guide
1
Chapter 1: Quick Start Guide
Overview
This Quick Start Guide is a brief introduction to the basic features of your computer, to navigating around the
computer and to getting your system started. The remainder of the manual covers the following:

• Chapter 2 A guide to using some of the main features of the computer e.g. the storage devices (hard disk,
optical device, Multi-in-1 card reader), TouchPad & Mouse & Audio.
• Chapter 3 The computer’s power saving options.
• Chapter 4 The installation of the drivers and utilities essential to the operation or improvement of some of the
computer’s subsystems.
• Chapter 5 An outline of the computer’s built-in software or BIOS (Basic Input Output System).
• Chapter 7 A quick guide to the computer’s PC Camera, Wireless LAN, Combo Bluetooth & WLAN, TPM
(security) modules (some of which may be optional depending on your purchase configuration).
• Chapter 7 A troubleshooting guide.
• Appendix A Definitions of the interface, ports/jacks which allow your computer to communicate with external
devices.
• Appendix B Information on Control Center.
• Appendix C Information on the Video driver controls.
• Appendix D The computer’s specification.

Overview 1 - 1
 Quick Start Guide
1
Advanced Users
If you are an advanced user you may skip over most of this Quick Start Guide. However you may find it useful
to refer to “What to Install” on page 4 - 1 and “BIOS Utilities” on page 5 - 1 in the remainder of the User’s
Manual. You may also find the notes marked with a  of interest to you.

Beginners and Non-Advanced Users

If you are new to computers (or do not have an advanced knowledge of them) then
 the information contained in the Quick Start Guide should be enough to get you up
Notes and running. Eventually you should try to look through all the documentation (more
Check the light colored
detailed descriptions of the functions, setup and system controls are covered in the
boxes with the mark remainder of the User’s Manual), but do not worry if you do not understand every-
above to find detailed in- thing the first time. Keep this manual nearby and refer to it to learn as you go. You
formation about the com-
puter’s features.
may find it useful to refer to the notes marked with a  as indicated in the margin.
For a more detailed description of any of the interface ports and jacks see “Interface
(Ports & Jacks)” on page A - 1.

Warning Boxes
No matter what your level please pay careful attention to the warning and safety information indicated by the
 symbol. Also please note the safety and handling instructions as indicated in the Preface.

1 - 2 Overview
 Quick Start Guide
1
Not Included
Operating Systems (e.g. Windows 10) and applications (e.g. word processing, spreadsheet and database pro-
grams) have their own manuals, so please consult the appropriate manuals.


Drivers
If you are installing new system software, or are re-configuring your computer for a different system, you will need to install
the drivers listed in “Drivers & Utilities” on page 4 - 1. Drivers are programs which act as an interface between the com-
puter and a hardware component e.g. a wireless network module. It is very important that you install the drivers in the order
listed. You will be unable to use most advanced controls until the necessary drivers and utilities are properly installed. If
your system hasn’t been properly configured (your service representative may have already done that for you); refer to
Chapter 4 for installation instructions.
Ports and Jacks
See “Interface (Ports & Jacks)” on page A - 1 for a description of the interface (ports & jacks) which allow your computer
to communicate with external devices, connect to the internet etc.

Model Differences
This notebook series includes designs, based on specification, that may also vary slightly in appearance. Note
that though your computer may look slightly different from that pictured throughout this manual, all ports, jacks
(other than those indicated in the specification) and general functions are the same for all the design styles (see
Appendix D for further details).

Overview 1 - 3
 Quick Start Guide
1
System Startup
1. Remove all packing materials, and place the computer on a stable surface.
2. Securely attach any peripherals you want to use with the notebook (e.g. keyboard and mouse) to their ports.
3. When first setting up the computer use the following procedure (as to safeguard the computer during
shipping, the battery will be locked to not power the system until first connected to the AC/DC adapter and
initially set up as below):
• Attach the AC/DC adapter cord to the DC-In jack at the rear of the computer, then plug the AC power cord into an outlet, and connect
the AC power cord to the AC/DC adapter and leave it there for 6 seconds or longer.
• Remove the adapter cord from the computer’s DC-In jack, and then plug it back in again; the battery will now be unlocked.
4. Use one hand to raise the lid/LCD to a comfortable viewing angle (do not exceed 130 degrees); use the other
hand to support the base of the computer (Note: Never lift the computer by the lid/LCD).


Shutdown 130°
Note that you should
always shut your
computer down by
choosing the Shut
Down command in
Windows (see page
1 - 27). This will help
prevent hard disk or
system problems. Figure 1 - 1 - Computer with AC/DC Adapter Plugged-In & LCD/Lid Open

1 - 4 System Startup
 Quick Start Guide
1
System Software
Your computer may already come with system software pre-installed. Where this is not the case, or where you
are re-configuring your computer for a different system, you will find the Windows 10 (64-bit) operating system
is supported.


Windows OS
Note that the information included on the following pages is for Windows 10 only.

In order to run Windows 10 (64-bit) your computer requires a minimum 8GB of system memory (RAM).

System Startup 1 - 5
 Quick Start Guide
1
Figure 1 - 2 LCD Panel Open
LCD Panel Open
3 2 1 3 
1. Built-in PC Camera
2. PC Camera LED Wireless Device
3. Built-In Array Operation Aboard Aircraft
Microphone The use of any portable
4. LCD 4 electronic transmission de-
5. Power Button vices aboard aircraft is usu-
6. Keyboard ally prohibited. Make sure
7. Touchpad & Buttons the WLAN and Bluetooth
8. Fingerprint Reader module(s) are OFF if you
Sensor (Optional) are using the computer
aboard aircraft by putting
the system in to Airplane
Mode (see Table 1 - 3, on
5 page 1 - 10).

Note that the Touchpad and

8
Buttons valid operational area
is that indicated within the red
dotted lines above.
8
7

1 - 6 LCD Panel Open

 Quick Start Guide
1
LED Indicators
The LED indicators display helpful information about the current status of the computer.

Icon Color Description

Orange DC Power is Plugged In

Green The Computer is On
Blinking Green The Computer is in Sleep Mode
Orange The Battery is Charging
Green The Battery is Fully Charged
Blinking Orange The Battery Has Reached Critically Low Power Status

Green Airplane Mode is ON (the WLAN, Bluetooth & 3G/4G Modules are OFF)

Green Hard Disk Activity

Table 1 - 1 - LED Indicators

LCD Panel Open 1 - 7

 Quick Start Guide
1

 Illuminated Color LED Keyboard

The illuminated colored keyboard has an embedded numerical keypad for easy nu-
Other Keyboards
meric data input, and features function keys to allow you to change operational fea-
If your keyboard is dam- tures instantly. See Table 1 - 3, on page 1 - 10 for full function key combination
aged or you just want to
make a change, you can
details, and see “Illuminated Color LED Keyboard” on page 1 - 8.
use any standard USB
keyboard. The system will Function Keys
detect and enable it auto-
matically. However spe- Play/Pause Key Scr Lk Key
cial functions/hot-keys
unique to the system’s Num Lk Key
regular keyboard may not
work.
Numerical
Game Control Keys Keypad
Scr Lk Menu/Application Key
Windows Logo Key Fn Key
Hold down the Fn Key
and Scr Lk to enable
scroll lock and check the Figure 1 - 3 - Illuminated Color LED Keyboard
LED indicator for status.


Special Characters
Some software applications allow the number-keys to be used with Alt to produce special characters.
These special characters can only be produced by using the numeric keypad. Regular number keys (in
the upper row of the keyboard) will not work. Make sure that NumLk is on.

1 - 8 Illuminated Color LED Keyboard

 Quick Start Guide
1
Keyboard Backlight LED Device
(For Illuminated Colored Keyboards Only)
Press Fn plus the 2 key to toggle the keyboard LED on/off. The keyboard LED may be configured using
the Fn + key combination outlined in the table below. In addition press Fn plus the 1 key to launch the
keyboard backlight application to configure the settings (see “LED Keyboard” on page B - 5).

Main Keyboard Colored LED Function key Combinations

Fn + 1 Launch the Keyboard Backlight

Application
1 2 3
Fn + 2 Toggle the Keyboard Backlight LED On/
Off 4

Fn + 3 Keyboard Backlight LED Low

Fn + 4 Keyboard Backlight LED High

Table 1 - 2 - Main Keyboard LEDs (for Illuminated Colored Keyboards Only)

Keyboard Backlight LED Device 1 - 9

 Quick Start Guide
1
Function/Hot Key Indicators
Keys Function Keys Function

Fn + Play/Pause (in Audio/Video Programs) Fn + Sleep Toggle

Number Lock
Fn + Touchpad Toggle
Toggle
Turn Display Backlight Off
Fn + Fn + Scroll Lock Toggle
(Press a key to or use touchpad to turn on)

Fn + Mute Toggle Caps Lock Toggle

Volume Decrease/
Fn + Fn + Control Center Toggle
Increase

Fn + Flexikey® Enable/
Change Display Configuration Fn + Disable
*Fan Control Toggle
Display Brightness
Fn + Fn + Automatic Fan Control
Decrease/Increase / Full Power Power
PC Camera Power *Note: It is recommended that you use Maximum fan speed when
Fn +
Toggle playing games.

Fn + Airplane Mode The function keys (F1 - F12 etc.) will act as hot keys when
Toggle pressed while the Fn key is held down

Table 1 - 3 - Function & Hot Key Indicators

1 - 10 Function/Hot Key Indicators

 Quick Start Guide
1
Control Center
Run the Control Center from the Windows Start menu or use the Fn + Esc key combination,
or double-click the icon in the notification area of the taskbar. The Control Center provides quick access to
Power Modes, Fan settings and LED Keyboard configuration (see Appendix B).

Figure 1 - 4 - Control Center

Control Center 1 - 11
 Quick Start Guide
1
Flexikey® Application
The Flexikey® application is a quick hotkey configuration application, which allows you to assign a single key
to launch multiple key combinations, to create text macros and to disable certain keys. The application can
also be used to configure the mouse buttons to create hotkeys for gaming etc. Click Flexikey in the Control
Center or Start menu to launch the application (see Appendix B for full details).


Windows Key
Fn & P Keys
Note that you can as-
sign actions to any
keyboard key except
the Windows key
Fn and P key.

Figure 1 - 5 - Flexikey® Application

1 - 12 Flexikey® Application
 Quick Start Guide
1
Left & Right Views Figure 1 - 6
Left & Right Views

1. Security Lock Slot

1 3 3 4 2. RJ-45 LAN Jack
2
3. USB 3.2 Gen 2
Type-A Ports
4. MicroSD Card
5 7 8
6 Reader
5. 2-In-1 Audio Jack
(Headphone and
 Microphone)
USB Ports 6. Microphone-In Jack
7. USB 2.0 Port
On this computer model there are two USB 3.2 Gen 2 Type A ports, one USB 2.0 port and
one Type C DisplayPort 1.4 over USB 3.2 Gen 2.
8. Vent

Note: The maximum amount of current supplied by the USB Type-C port is 500 mA for
USB2.0/900 mA for USB 3.2.


Overheating
To prevent your computer from overheating make sure nothing blocks the Vent/Fan Intake
while the computer is in use.

Left & Right Views 1 - 13

 Quick Start Guide
1


Combination Audio Jacks

Note that the combination audio jacks can support a microphone, headphone or headset (i.e. a combination microphone/
headphone).
1. When a device is plugged in to the combination audio jack a a dialog (“Which device did you plug in?”) box will pop-up.

2. Select the appropriate device from the drop-down menu according to the device plugged-in (e.g. Headset), and then
click OK to save the setting.

1 - 14 Left & Right Views

 Quick Start Guide
1
Front & Rear Views Figure 1 - 7
Front & Rear Views

1 1. LED Indicators
2. Vent/Fan Intake
3. Type C DisplayPort
1.4 over USB 3.2
2 2 Gen 2
3 4 5 6 4. HDMI-Out Port
5. Mini DisplayPort 1.4
6. DC-In Jack

Overheating
To prevent your computer from overheating make sure nothing blocks the Vent/Fan Intake
while the computer is in use.
Mini DisplayPort Cables

When using cables connected to the Mini DisplayPort, try to make sure that the cables are
not bent excessively, as bending the cables may cause signal problems.

Front & Rear Views 1 - 15

 Quick Start Guide
1
Figure 1 - 8 Bottom View
Bottom View
1. Battery 
2. Vent/Fan Intake/
Overheating
Outlet
3. Speakers To prevent your com-
2
puter from overheating
make sure nothing
blocks the Vent/Fan
Intake while the com-
2 puter is in use.

1

3 3
Battery Information
Always completely dis-
charge, then fully charge, a
new battery before using it. 
Completely discharge and Bottom Cover Removal Warning
charge the battery at least
once every 30 days or after Do not remove any cover(s) and /or screw(s) for the purposes of device upgrade as this may
about 20 partial discharges. violate the terms of your warranty.
We recommend that you do If you need to replace/remove the hard disk/RAM/optical device etc., for any reason, please
not remove the battery your- contact your distributor/supplier for further information.
self.

1 - 16 Bottom View
 Quick Start Guide
1
Windows 10 Start Menu
Most of the apps, control panels, utilities and programs within Windows 10 can be accessed from the Start
Menu by clicking the icon in the taskbar in the lower left corner of the screen (or by pressing the Windows
Logo Key on the keyboard). The Start Menu will contain a number of apps, and many more will be installed
as you add more applications etc. Not all of these apps may fit on the screen so you can use the scroll bar to move
up and down the screen.


Windows Screens
Note that the Windows
screens on the following pag-
es are included as a basic
guide and introduction to navi-
gating around Windows 10.
However note that these
screens are always subject to
change, upgrade and rede-
sign. Check the Microsoft
website for details.

Figure 1 - 9 - Windows Start Menu

Windows 10 Start Menu 1 - 17

 Quick Start Guide
1
Right-Clicking the Windows Logo In Start Menu
Right-click the Start Menu icon (or use the Windows Logo Key + X key combination) to bring up an
advanced Context Menu of useful features such as Apps and Features, Power Options, Task Manager, Search,
File Explorer, Device Manager, Computer Management and Network Connections etc.

Right-Click Icon

Figure 1 - 10 - Right-Click Windows Logo in Start Menu

1 - 18 Windows 10 Start Menu

 Quick Start Guide
1
Pining/Unpinning Apps & Programs to/from the Start Menu
To make things easy to find you can add and remove tiles for apps and programs to the Start Menu. Right-Click
on a program’s icon and select Pin to Start from the drop-down menu. To remove an app or program from the
Start Menu right-click the icon and select Unpin from Start. You can use the same method to pin apps/pro-
grams to/from the taskbar (select pin to taskbar/unpin this program from the taskbar).

Figure 1 - 11 - Pin to Start/Unpin from Start

Windows 10 Start Menu 1 - 19

 Quick Start Guide
1
Windows 10 Control Panel
In many instances throughout this manual you will see an instruction to open the Control Panel. The Control
Panel can be accessed in a number of ways in Windows 10.
• Select Control Panel under
the Windows System item
in the Start Menu.
• Type Control Panel into the
Search box in the taskbar
and click on the icon when it
pops up.
• You can pin the Control
Panel tile to Start or task-
bar.

Figure 1 - 12 - Windows 10 Control Panel Access

1 - 20 Windows 10 Control Panel

 Quick Start Guide
1
Settings
The Settings item in the Start Menu (and also as an App) gives you quick access to a number of system settings
control panels allowing you to adjust settings for System, Devices, Network & internet, Personalization, Apps,
Accounts, Time & language, Gaming, Ease of Access, Privacy and Update & security.

Figure 1 - 13 - Settings

Windows 10 Control Panel 1 - 21

 Quick Start Guide
1
Windows 10 Taskbar
In many instances throughout this manual you will see an instruction to access the notification area of the task-
bar. The notification area of the taskbar in the bottom right of the screen. Some of the Control Panels and appli-
cations referred to throughout the course of this manual can be accessed from here.

Taskbar

Taskbar - Pinned Programs and Apps Notification Area

Figure 1 - 14 - Taskbar
You can pin/unpin apps to/from the taskbar in much the same way as you can to the Start screen (see “Pining/
Unpinning Apps & Programs to/from the Start Menu” on page 1 - 19).

1 - 22 Windows 10 Control Panel

 Quick Start Guide
1
Action Center
The Action Center appears as a vertical panel on the right side of the screen (click Expand to view the full pan-
el) when you swipe in from the right or click the button in the notification tray. This gives you access to com-
monly needed functions like Network, All Settings, Airplane Mode, and Project etc. The Action Center also
contains a Brightness slider when expanded.

Figure 1 - 15 - Action Center

Windows 10 Control Panel 1 - 23

 Quick Start Guide
1
Video Features
You can switch display devices, and configure display options, from the Display settings (click the Start Menu
and click Settings > System or right-click the desktop and select Display settings) control panel (see page 1 -
25). In Windows 10 it is possible to quickly configure external displays from the Project menu (press the Win-
dows logo key on your keyboard and the P key or Fn + F7).
To Configure Displays using Project
1. Attach your display to the
appropriate port, and turn it 
on. Configuring External Displays
2. Press the + P (or Fn +
F7) key combination. When multiple external display are attached to the
3. Click on any one of the HDMI or Mini DisplayPort, it is recommended that
you use the System (in Settings - page C - 6) con-
options from the menu to
trol panel or the + P (or Fn + F7 - page C - 5)
select PC screen only, key combination, to configure the external displays.
Duplicate, Extend or
Second screen only. External displays can also be configured in the
4. You can also click Connect NVIDIA (page C - 14) control panel.
to a wireless display at the
bottom of the Project screen
and follow the steps to
connect to any wireless
enabled display.

Figure 1 - 16 - Project (Devices)

1 - 24 Video Features
 Quick Start Guide
1
To access the Display Settings:
1. You can quickly adjust the display by right-clicking the desktop and selecting Display Settings.
2. Adjust the settings for Brightness and color, Scale and layout, Resolution and Orientation from the menus.
3. When and external display is attached you can arrange the display configuration from the Multiple Displays
menu, and arrange the configuration from Select and rearrange displays.
4. Click Apply to save any changes made.

Figure 1 - 17 - Display Settings

Video Features 1 - 25
 Quick Start Guide
1
To access the NVIDIA Control Panel:
1. Access the NVIDIA Control Panel from the Start menu in Windows (or right-click the desktop and select
NVIDIA Control Panel).

Figure 1 - 18 - NVIDIA Control Panel

1 - 26 Video Features
 Quick Start Guide
1
Power Options
Power Options (Hardware and Sound) can be accessed from the Control Panel. The Power button item in
Start Menu (or the context menu) may be used to Shut down or Restart (you can also add Hibernate/Sleep to
the menu - see page 1 - 28). To fully control all the power options (including Hibernate mode) go to the Power
Options control panel and configure the power button, sleep button and lid to perform the function selected.
Using the Power Button
1. Go to the Start Menu.
2. Click the Power button .
3. Select the power state required from
the menu.

Figure 1 - 19 - Shut Down/Restart

Power Options 1 - 27
 Quick Start Guide
1
You can also use the context menu (right-click the Start Menu icon or press the Windows logo + X key
combination) to Sign out, Sleep, Hibernate, Shut down, and Restart.


Adding Hibernate/Sleep to the Power Men
1. Go to the Power Options (Hardware and Sound) control
panel (or go to Windows Settings > Power & sleep >
Additional power settings).
2. Click Choose what the power buttons do.
3. Click “Change settings that are currently unavailable”
.
4. Click to put a check in the Hibernate/Sleep box under
Shutdown settings.
5. Click Save Changes and close the control panel.

Figure 1 - 20 - Context Menu Shut Down or sign out

Ctrl + Alt + Delete Key Combination
You can use the CTRL + ALT + DEL key combination to bring up a full-screen displaying Lock, Sign out,
Change a password, Task Manager and Switch User. If you click the Power icon in the lower right corner of
the screen a power management option menu appears to display Sleep, Hibernate, Shut down, and Restart.

1 - 28 Power Options
 Quick Start Guide
1
Minimum Screen Resolution Settings
1. Windows 10 has minimum screen resolution requirements.
2. Right-click a blank area of the Desktop and select Display Settings.
3. Adjust the Display Resolution to make sure that it is at least 1024 * 768, although preferably 1366 * 768 or
above.

Figure 1 - 21 - Display (Resolution)

Power Options 1 - 29
 Quick Start Guide
1

1 - 30
 Features & Components

Chapter 2: Features & Components 2

Overview
Read this chapter to learn more about the following main features and components
of the computer:

• Hard Disk Drive/Solid State Drive

• Micro SD Push-Push Card Reader
• Touchpad and Buttons/Mouse
• Realtek Audio Console

Overview 2 - 1
 Features & Components

2 Hard Disk Drive/Solid State Drive


Bottom Cover
The hard disk drive/solid state drive is used to store your data in the computer. The
Removal Warning hard disk can be taken out to accommodate other serial (SATA) hard disk drives,
however you will need to contact your distributor/supplier to do this in order to avoid
Do not remove any cov-
er(s) and /or screw(s) for
violating the terms of your warranty. The system can also support solid state drives
the purposes of device as storage devices (see “Storage” on page D - 2 for specification information).
upgrade as this may vio-
late the terms of your
warranty.

If you need to replace/

remove the hard disk for
any reason, please con-
tact your distributor/sup-
plier for further
information.

2 - 2 Hard Disk Drive/Solid State Drive

 Features & Components

Micro SD Push-Push Card Reader  2

The Micro Secure Digital (SD) card reader allows you to use some of the latest dig-
Push-Push Card
ital storage cards. Push the card into the slot and it will appear as a removable device, Reader
and can be accessed in the same way as your hard disk (s). Make sure you install the
card reader driver (see “Card Reader” on page 4 - 8). The card reader fea-
tures a push-in/push-out
card insertion and ejec-
tion mechanism. Simply
1 push the card to insert
and eject it, however Ms
Duo cards require an
adapter.

1. Card Reader

Figure 2 - 1
Right View

Micro SD Push-Push Card Reader 2 - 3

 Features & Components

2 Touchpad and Buttons/Mouse


The Touchpad is an alternative to the mouse; however, you can also add a mouse to
Touchpad Cleaning
your computer through one of the USB ports. The Touchpad buttons function in
In order to improve pad
performance it is neces-
much the same way as a two-button mouse.
sary to keep the surface
clean and free of finger- Touchpad Sensitivity
prints and marks etc.
The mouse button zones at the bottom of the pad measure about 15mm from the
Use a soft dry cleaning bottom of the pad, and the left and right buttons are divided roughly down the mid-
cloth to keep the pad dle. Press the left button zone for a left click, and right button zone for a right click
surface clean.
action.
Disabling the Pad
Use the Fn + F1 or Con- 
trol Center button to dis- Mouse Driver
able the Touchpad.
If you are using an external
mouse your operating system
Figure 2 - 2 may be able to auto-configure
Touchpad your mouse during its installa-
Sensitivity tion or only enable its basic
functions. Be sure to check
the device’s user documenta-
tion for details.

2 - 4 Touchpad and Buttons/Mouse

 Features & Components

Mouse Properties Control Panel 2


You can configure the functions from the Mouse control panel in Windows as fol-
lows. Disabling the
Touchpad
1. Right-click the Start Menu icon.
2. Select Control Panel. If you need to disable
3. Click Mouse (Hardware and Sound > Devices and Printers). the Touchpad for any
4. Click the menu headings tabs to adjust your mouse preferences. reason (e.g. you may
find that when using
the computer’s internal
keyboard you acciden-
tally trigger the Touch-
pad when resting your
wrists or palms on it)
you can do so by using
Fn + F1 key combina-
tion.

Figure 2 - 3
Mouse Properties
Control Panel -
Buttons

Mouse Properties Control Panel 2 - 5

 Features & Components

Figure 2 - 4
Mouse Properties
Control Panels

2 - 6 Mouse Properties Control Panel

 Features & Components

Mouse & Touchpad Devices 2

You can configure the functions from the Mouse or Touchpad control panels in De-
vices in the Settings control panel as follows.
1. Click the Settings item in the Start Menu (or All Settings in the Action Center).
2. Click Devices.
3. Click Mouse or Touchpad.

Figure 2 - 5
Windows Settings
> Mouse/Touchpad

Mouse & Touchpad Devices 2 - 7

 Features & Components

Mouse Settings
2 You can select the primary mouse button and scrolling options and access Mouse
Properties from Additional mouse options.

Figure 2 - 6
Windows Settings
Mouse

2 - 8 Mouse & Touchpad Devices

 Features & Components

Touchpad Settings
You can disable the Touchpad by clicking the Touchpad button to turn it off. 2
You can set the system to automatically disable the internal Touchpad when an ex-
ternal USB point device (e.g a USB mouse) is attached. Click “Leave touchpad on
when a mouse is connected” to off.

Figure 2 - 7
Windows Settings
Touchpad

Mouse & Touchpad Devices 2 - 9

 Features & Components

Touchapd Taps
2 The Touchpad Sensitivity feature helps prevent recognizing taps on the pad by ac-
cident, by recognizing when your palm is resting on it or brushing its surface while
you are typing.
Click in the check box to enable/disable the different gestures or taps on the surface
of the pad to perform specific actions to manipulate documents, objects and applica-
tions.

Figure 2 - 8
Windows Settings
Touchpad
Sensitivity & Taps

2 - 10 Mouse & Touchpad Devices

 Features & Components

Touchapd Scroll and Zoom

Click to enable/disable the two finger scrolling and pinch zooming gesture. 2

Figure 2 - 9
Scroll and Zoom/
Scrolling Gesture

The two-finger scrolling feature works in most scrollable windows and allows you
to scroll horizontally and vertically. Place two fingers, slightly separated, on the
Touchpad surface and slide both fingers in the direction required (in a straight con-
tinuous motion).
The two-finger pinch to zoom gesture can be used to perform the same function as
a scroll wheel in Windows applications that support CTRL + scroll wheel zoom
functionality. Place two fingers on the pad (for best results use the tips of the fingers)
and slide them apart to zoom in, or closer together to zoom out.

Figure 2 - 10
Zooming Gesture

Mouse & Touchpad Devices 2 - 11

 Features & Components

The three-finger and four-finger swipes and taps can be configured for a number
2 of different functions. Select the appropriate function from the drop-down menu.

Figure 2 - 11
Three-Finger
Gestures
(Swipes & Taps)

Figure 2 - 12
Four-Finger
Gestures
(Swipes & Taps)

2 - 12 Mouse & Touchpad Devices

 Features & Components

The following is an overview of some of the main gestures you can use with your
Touchpad, however these can be configured from the Touchpad menus. 2

Figure 2 - 13
Touchpad
Gesture Examples

Mouse & Touchpad Devices 2 - 13

 Features & Components

2 Realtek Audio Console


You can configure the audio options on your computer from the Sound control
Audio Driver &
Creative Sound panel in Windows, or from the Realtek Audio Console Windows Start menu.
Blaster Driver Make sure you have installed the driver and checked the Microsoft Store for
Make sure you install updates (see “Audio” on page 4 - 8 and install the Sound Blaster driver, see “Sound
the Audio driver (see Blaster Audio” on page 6 - 18). The volume may also be adjusted by means of the
page 4 - 8) and then in- volume icon in the taskbar or the audio slider in the Settings menu (see side-
stall the Creative Sound
Blaster driver (see page
bar).
6 - 18) after installing all
the system drivers, as
this driver is required for
audio configuration
If you need to uninstall
the audio driver for any
reason, and then rein-
stall it, make sure you
reinstall the Creative
Sound Blaster driver.

Figure 2 - 14
Realtek Audio
Console
(Windows Start
Menu)

2 - 14 Realtek Audio Console

 Features & Components

Realtek Audio Console - Main

You can adjust the Speaker and Microphone levels by using the sliders in the Re-  2
altek Audio Console Main window. Volume Adjustment
The sound volume level
can be clicking using the
volume control icon
in the notification area
of the taskbar.

Figure 2 - 15
Realtek Audio
Console
(Main)

Realtek Audio Console 2 - 15

 Features & Components

Realtek Audio Console - Speakers

2 Click Speakers to access controls for the format and speaker balance etc.

Figure 2 - 16
Realtek Audio
Console
(Speakers)

2 - 16 Realtek Audio Console

 Features & Components

Realtek Audio Console - Microphone

Click Microphone to access advanced controls for recording on the microphone.
2
Adjust the recording Main Volume level to around 60, to obtain the optimum re-
cording quality.
Figure 2 - 17
Realtek Audio
Console
(Microphone)

Realtek Audio Console 2 - 17

 Features & Components

Realtek Audio Console - Device Advanced Settings

2 Device Advanced Settings allows for further configuration of the Connector Set-
tings.

Figure 2 - 18
Realtek Audio
Console - Device
Advanced Settings

2 - 18 Realtek Audio Console

 Power Management

Chapter 3: Power Management 

Overview OS Note
3
Power management
To conserve power, especially when using the battery, your computer power man- functions will vary slight-
agement conserves power by controlling individual components of the computer ly depending on your
(the monitor and hard disk drive) or the whole system. This chapter covers: operating system. For
more information it is
• The Power Sources best to refer to the user’s
manual of your operat-
• Turning On the Computer ing system.
• Power Plans
• Power-Saving States
• Configuring the Power Buttons
• Battery Information

The computer uses enhanced power saving techniques to give the operating system
(OS) direct control over the power and thermal states of devices and processors. For
example, this enables the OS to set devices into low-power states based on user set-
tings and information from applications.

Overview 3 - 1
 Power Management

The Power Sources


The computer can be powered by either an AC/DC adapter or a battery pack.
Forced Off
3 AC/DC Adapter
If the system “hangs”,
Use only the AC/DC adapter that comes with your computer. The wrong type of AC/
and the Ctrl + Alt + Del
key combination doesn’t DC adapter will damage the computer and its components.
work, press the power 1. When first setting up the computer use the following procedure (as to safe-
button for 4 seconds, or guard the computer during shipping, the battery will be locked to not power the
longer, to force the sys- system until first connected to the AC/DC adapter and initially set up as below):
tem to turn itself off.
• Attach the AC/DC adapter cord to the DC-In jack at the rear of the computer, then plug
the AC power cord into an outlet, and connect the AC power cord to the AC/DC adapter
and leave it there for 6 seconds or longer.
• Remove the adapter cord from the computer’s DC-In jack, and then plug it back in again;
the battery will now be unlocked.
2. Raise the lid/LCD to a comfortable viewing angle.
3. Press the power button to turn “On”.

Battery
The battery allows you to use your computer while you are on the road or when an
electrical outlet is unavailable. Battery life varies depending on the applications and
the configuration you're using. To increase battery life, let the battery discharge
completely before recharging (see “Battery FAQ” on page 3 - 21).
We recommend that you do not remove the battery. For more information on the bat-
tery, please refer to “Battery Information” on page 3 - 16.

3 - 2 The Power Sources

 Power Management

Turning On the Computer

Now you are ready to begin using your computer. To turn it on simply press the pow-
er button on the front panel. 3
When the computer is on, you can use the power button as a Stand by/Hibernate/
Shutdown hot-key button when it is pressed for less than 4 seconds (pressing and
holding the power button for longer than this will shut the computer down). Use
Power Options (Hardware and Sound) in the Windows control panel to configure
this feature.


Power Button as Stand by or Hibernate Button
You can use the OS’s “Power Options” control panel to set the power button to send the
system into Stand by or Hibernate mode (see your OS’s documentation, or “Configuring
the Power Buttons” on page 3 - 9 for details).

Turning On the Computer 3 - 3

 Power Management

Shutting the Computer Down

Note that you should always shut your computer down by choosing the Shut down
3 command as this will help prevent hard disk or system problems. Use the Power
item in the Start Menu and select Shut down.
You can also use the context menu (right-click the Start Menu icon or press the
Windows logo + X key combination) to Sign out, Sleep, Hibernate, Shut
down, and Restart.
If you want to add Hibernate/Sleep to the Power Menu see “Adding Hibernate/
Sleep to the Power Menu” on page 3 - 10.

Figure 3 - 1
Shut Down/Restart

3 - 4 Shutting the Computer Down

 Power Management

Power Plans
The computer can be configured to conserve power by means of power plans (Con-

trol Panel > Power Options). You can use (or modify) an existing power plan, or Resuming
Operation
3
create a new one.
See Table 3 - 1, on
The settings may be adjusted to set the display to turn off after a specified time, and page 3 - 11 for informa-
to send the computer into Sleep after a period of inactivity. tion on how to resume
from a power-saving
Click Change plan settings and then click Change advanced power settings to ac- state.
cess further configuration options in Advanced Settings.
Password
It is recommended that
you enable a password
on system resume in or-
der to protect your data.

Figure 3 - 2
Power Plan
Advanced Settings

Power Plans 3 - 5
 Power Management

Each Windows power plan will also adjust the processor performance of your ma-
chine in order to save power. This is worth bearing in mind if you are experiencing
any reduced performance (especially under DC/battery power).
3
Choose High performance (you may need to click Show additional plans to view
the High performance plan) for maximum performance when the computer is pow-
ered from an AC power source. Choose the Power saver (bear in mind that this
scheme may slow down the overall performance of the computer in order to save
power) for maximum power saving when the computer is battery (DC power) pow-
ered.

Figure 3 - 3
Power Plans

3 - 6 Power Plans
 Power Management

Power-Saving States 
You can use power-saving states to stop the computer’s operation and restart where
Wake On LAN
you left off. Windows 10 uses the Sleep, Hibernate and Shut Down power-saving Support 3
states.
Wake-On-LAN is only
supported from Sleep or
Sleep Hibernate states in
In Sleep all of your work, settings and preferences are saved to memory before the Windows.
system sleeps. When you are not using your computer for a certain length of time,
If you require your com-
which you specify in the operating system, it will enter Sleep to save power.
puter to wake up from
network activity in Win-
The PC wakes from Sleep within seconds and will return you to where you last left dows then make sure
off (what was on your desktop) without reopening the application(s) and file(s) you that the computer is ei-
last used. ther in Sleep or Hiber-
nate.

If your mobile PC in Sleep is running on battery power the system will use only a Wake-On-LAN is not
minimum amount of power. After an extended period the system will save all the supported from Shut-
information to the hard disk and shut the computer down before the battery becomes down states in Win-
dows.
depleted.

To add Sleep to the Power Menu see “Adding Hibernate/Sleep to the Power
Menu” on page 3 - 10.

Power-Saving States 3 - 7
 Power Management

Hibernate
Hibernate uses the least amount of power of all the power-saving states and saves
all of your information on a part of the hard disk before it turns the system off. If a
3 power failure occurs the system can restore your work from the hard disk; if a power
failure occurs when work is saved only to memory, then the work will be lost. Hi-
bernate will also return you to where you last left off within seconds. You should
put your mobile PC into Hibernate if you will not use the computer for a period of
time, and will not have the chance to charge the battery. To add Hibernate to the
Power Menu see “Adding Hibernate/Sleep to the Power Menu” on page 3 - 10.
Shut down
You should Shut down the computer if you plan to install new hardware, plan to be
away from the computer for several days, or you do not need it to wake up and run
a scheduled task. Returning to full operation from Shut down takes longer than from
Sleep or Hibernate.

Figure 3 - 4
Power Button &
Start Menu Power

3 - 8 Power-Saving States
 Power Management

Configuring the Power Buttons

The power/sleep button (Fn + F12 key combo) and closed lid may be set to send the
computer in to a power-saving state. Click Choose what the power buttons do on 3
the left menu in Power Options to bring up the menu.

Figure 3 - 5
Power Options
Define Power
Buttons

Configuring the Power Buttons 3 - 9

 Power Management

Adding Hibernate/Sleep to the Power Menu

Add Hibernate/Sleep to the Power Menu as follows.
1. Go to the Power Options (Hardware and Sound) control panel.
3 2. Click “Change settings that are currently unavailable” .
3. Click Choose what the power buttons do.
4. Click to put a check in the Hibernate/Sleep box under Shutdown settings.
5. Click Save Changes and close the control panel.

Figure 3 - 6
Power Options
Define Power
Buttons - Shutdown
Settings

3 - 10 Configuring the Power Buttons

 Power Management

Resuming Operation
You can resume operation from power-saving states by pressing the power button,
or in some cases pressing the sleep button (Fn + F12 key combo). 3
Power Status Icon Color To Resume
Table 3 - 1
Power Off Off Press the Power Button
Resuming
Press the Power Button Operation
Sleep Blinking Green Press the Sleep Button (Fn + F12 Key
Combo)
Off (battery)
Hibernate Press the Power Button
Orange (AC/DC adapter)
Display Turned Off Green Press a Key or Move the Mouse/Touchpad



Power Button
Closing the Lid
When the computer is on, you can use the power button as a Sleep/Hibernate/Shut Down
hot key button when it is pressed for less than 4 seconds (pressing and holding the power If you have chosen to
button for longer than this will force the computer to shut down). send the computer to
Sleep when the lid is
closed, raising the lid
will wake the system up.

Configuring the Power Buttons 3 - 11

 Power Management

Ctrl + Alt + Delete Key Combination

You can use the CTRL + ALT + DEL key combination from almost any of the Win-
dows 10 interfaces/Apps to bring up a full-screen displaying Lock, Switch User,
3 Sign out, Change a password and Task Manager options. If you click the Power
icon in the lower right corner of the screen a power management option menu ap-
pears to display Sleep, Shut down, and Restart.

Figure 3 - 7
Ctrl + Alt + Delete
Menu

To fully control all the power options (including Hibernate mode) go to the Power
Options control panel and configure the power button, sleep button and lid to per-
form the function selected.

3 - 12 Configuring the Power Buttons

 Power Management

Settings Menu Power Controls

The Settings item in the Start Menu (or via the Action Center) gives you access to
a number of power settings control panels which enable you to quickly adjust power 3
options. Click System to access the menu including the power option settings.

Figure 3 - 98
Settings

Settings Menu Power Controls 3 - 13

 Power Management

Battery Saver
Battery in Settings will display the battery level, and by clicking Battery usage by
app you can see the current state of battery usage by application etc. The Battery
3 saver can be level can be adjusted to be turned on if the battery level falls below a
certain level to limit background activity and push notifications.

Figure 3 - 10
Settings > Battery >
Battery Saver

3 - 14 Settings Menu Power Controls

 Power Management

Power & Sleep

Power & sleep gives you quick access to Screen and Sleep settings. Click Addi-
tional power settings to go to the main power options control panel.
3

Figure 3 - 11
Settings > Power &
Sleep

Settings Menu Power Controls 3 - 15

 Power Management

Battery Information

Follow these simple guidelines to get the best use out of your battery.
Low Battery
3 Warning Battery Power
Your computer’s battery power is dependent upon many factors, including the pro-
When the battery is criti-
cally low, immediately grams you are running, and peripheral devices attached. You can set actions to be
connect the AC/DC taken (e.g. Shut down, Hibernate etc.), and set critical and low battery levels from
adapter to the computer power plan Change plan settings > Change advanced power settings (see Figure
or save your work, oth- 3 - 3 on page 3 - 6).
erwise, the unsaved
data will be lost when Click the battery icon in the notification area to see the current battery level and
the power is depleted. charge status (you can also click Power & sleep settings to access the Settings
menu to quickly adjust power settings).

Figure 3 - 12
Battery Icon
(Notification Area) &
Battery Advanced
Settings

3 - 16 Battery Information
 Power Management

Power Slider Settings


Better Best Battery Saver
Battery Saver Better Battery
Performance Performance 3
Note that some Win-
dows features and back-
ground applications may
behave differently, or
may be blocked, when
the system is in Battery
For DC Only For AC & DC Saver mode (check with
Microsoft for details).
Slightly Favors
Lower Power than Favors Performance
Lowest Power Setting Performance Over
Default Settings Over Power
Power

Windows Features
Table 3 - 2
Throttled & Screen Default Position Power Slider
Brightness Reduced Settings & Notes
Auto Enabled at 20% of
Battery Capacity

Battery Information 3 - 17
 Power Management

Conserving Battery Power

 • Use a power plan that conserves power (e.g Power saver), however note that
Windows Mobility this may have an affect on computer performance.
3 Center
• Lower the brightness level of the LCD display. The system will decrease LCD
The Windows Mobility brightness slightly to save power when it is not powered by the AC/DC adapter.
Center control panel
(select the Control Pan- • Reduce the amount of time before the display is turned off.
el under the Windows
System item in the
• Close wireless, Bluetooth, modem or communication applications when they are
Start Menu) provides not being used.
an easy point of access • Disconnect/remove any unnecessary external devices e.g. USB devices,
for information on bat-
tery status, power plans ExpressCards etc.
used and wireless de-
vice status etc.

Figure 3 - 13
Windows Mobility
Center
(Control Panel)

3 - 18 Battery Information
 Power Management

Battery Life
Battery life may be shortened through improper maintenance. To optimize the life
and improve its performance, fully discharge and recharge the battery at least
once every 30 days. We recommend that you do not remove the battery yourself. 3

Charging The Battery Under Heavy Use

If the computer is being used under a heavy system load (e.g. games or other
high-end graphic apps) in battery mode, try to avoid a cycle of repeatedly plugging
and unplugging the adapter to charge the battery.
Repeatedly plugging and unplugging the adapter may cause inaccuracies in the bat-
tery mechanics when displaying battery life and charge, and this may result in a sys-
tem shutdown despite the battery meter displaying a sufficient remaining charge.
Ideally, if the computer is being used under a heavy system load you should try to
use the AC/DC adapter, but if using the battery avoid plugging and unplugging the
adapter and allow the battery to fully charge again before switching to battery mode.

New Battery
Always completely discharge, then fully charge, a new battery (see “Battery FAQ”
on page 3 - 21 for instructions on how to do this).

Battery Information 3 - 19
 Power Management

Recharging the Battery with the AC/DC Adapter

 The battery pack automatically recharges when the AC/DC adapter is attached and
Caution plugged into an electrical outlet. If the computer is powered on, and in use, it will
3 take several hours to fully recharge the battery. When the computer is turned off but
Danger of explosion if
battery is incorrectly re- plugged into an electrical outlet, battery charge time is less. Refer to “LED Indica-
placed. tors” on page 1 - 7 for information on the battery charge status, and to “Battery
FAQ” on page 3 - 21 for more information on how to maintain and properly re-
Replace only with the
charge the battery pack.
same or equivalent type
recommended by the
manufacturer. Discard Proper handling of the Battery Pack
used battery according • DO NOT disassemble the battery pack under any circumstances
to the manufacturer’s in-
structions. • DO NOT expose the battery to fire or high temperatures, it may explode
• DO NOT connect the metal terminals (+, -) to each other


Damaged Battery Warning
Should you notice any physical defects (e.g. the battery is bent out of shape after being
dropped), or any unusual smells emanating from the notebook battery, shut your computer
down immediately and contact your distributor/supplier. If the battery has been dropped we
do not recommend using it any further, as even if the computer continues to work with a
damaged battery in place, it may cause circuit damage, which may possibly result in fire. It
is recommended that you replace your computer battery every two years.

3 - 20 Battery Information
 Power Management

Battery FAQ
How do I completely discharge the battery?
Use the computer with battery power until it shuts down due to a low battery. Don’t
turn off the computer even if a message indicates the battery is critically low, just let 3
the computer use up all of the battery power and shut down on its own.
1. Save and close all files and applications.
2. Create a power plan for discharging the battery and set all the options to Never.
3. Click Change plan settings (after creating it) and click Change plan settings >
Change advanced power settings.

Figure 3 - 14
Change Plan
Settings / Change
Advanced Power
Settings

Battery Information 3 - 21
 Power Management

4. Scroll down to Battery and click + to expand the battery options.

5. Choose the options below (click Yes if a warning appears):

Figure 3 - 15
Power Options
Advanced Settings -
Battery

• Low battery level = 0%

• Critical battery level = 1%
• Low battery action = Do Nothing
• Reserve Battery Level = 0%

3 - 22 Battery Information
 Power Management

How do I fully charge the battery?

When charging the battery, don’t stop until the LED charging indicator light changes
from orange to green.
3
How do I maintain the battery?
Completely discharge and charge the battery at least once every 30 days or after
about 20 partial discharges.

Battery Information 3 - 23
 Power Management

Removing the Battery


Bottom Cover
We recommend that you do not remove the battery yourself. If you do need to re-
3 Removal Warning move the battery for any reason (e.g. long term storage) see below.
Do not remove any cov- 1. Turn the computer off, and turn it over.
er(s) and /or screw(s) for 2. Remove screws 1 and 2 from the bottom of the computer and set aside.
the purposes of device 3. Lift the battery 3 out in the direction of the arrow from point 4 .
upgrade as this may vio-
late the terms of your
warranty.
If you need to replace/
remove the hard disk/
RAM/optical device etc.,
for any reason, please 1 2
contact your distributor/ 3
supplier for further infor- 4
mation.

Figure 3 - 16
Battery Removal

3 - 24 Removing the Battery

 Power Management

Inserting the Battery

1. Make sure the computer is off, and turn it over.
2. Insert the battery 1 into the compartment in the direction of the arrow 2 as
illustrated below.
3
3. Replace and tighten the screws 3 and 4 to lock the battery in place.

1
2 Figure 3 - 17
Battery Insertion

3 4

Inserting the Battery 3 - 25

 Power Management

3 - 26
 Drivers & Utilities

Chapter 4: Drivers & Utilities 

This chapter deals with installing the drivers and utilities essential to the operation or Driver Installation &
improvement of some of the computer’s subsystems. The system takes advantage of Power
some newer hardware components for which the latest versions of most available op-
When installing driv-
erating systems haven’t built in drivers and utilities. Thus, some of the system com-
ers make sure your
4
ponents won’t be auto-configured with an appropriate driver or utility during computer is powered
operating system installation. Instead, you need to manually install some system-re- by the AC/DC adapter
quired drivers and utilities. connected to a work-
ing power source.
What to Install Some drivers draw a
significant amount of
You will need to attach an external optical CD/DVD device drive to install the power during the instal-
drivers from the Device Drivers & Utilities + User’s Manual disc. The disc con- lation procedure, and if
tains the drivers and utilities necessary for the proper operation of the computer. , on the remaining battery
page 4 - 4 lists what you need to install and it is very important that the drivers capacity is not adequate
this may cause the sys-
are installed by the method outlined in this chapter, and in the order indicated. tem to shut down and
Note that the information on the following pages is for Windows 10 (64-bit only). cause system problems
(note that there is no
Module Driver Installation safety issue involved
The procedures for installing drivers for the Wireless LAN, Bluetooth & WLAN here, and the battery will
Combo and Sound Blaster modules are provided in “Modules” on page 6 - 1. be rechargeable within 1
minute).

What to Install 4 - 1
 Drivers & Utilities

Driver Installation
1. Insert the Device Drivers & Utilities + User’s Manual disc into an attached DVD drive.
2. Click the message “Tap to choose what happens with this disc.”
3. Click Run autorun.exe.
4. Click Install Drivers (button), or Option Drivers (button) to access the Optional driver menu.
4

Figure 4 - 1 - Drivers Installer Screen 1

4 - 2 Driver Installation
 Drivers & Utilities

5. Check the driver installation order from Table 4 - 1, on page 4 - 4 (the drivers must be installed in this order)
which is the same as that listed in the Drivers Installer menu below.
6. Click to select the driver you wish to install, (you should note down the drivers as you install them).
7. Follow the instructions for each individual driver installation procedure as listed on the following pages.

Figure 4 - 2 - Install Drivers

Driver Installation 4 - 3
 Drivers & Utilities

Win 10 (64-bit) Driver Page # Win 10 (64-bit) - Optional Items Page #

Chipset Page 4 - 7 Wireless LAN Module Page 6 - 2

NVIDIA Video (VGA) Page 4 - 7 Fingerprint Reader Module Page 6 - 8

4 NVIDIA Apps Page 4 - 7 Bluetooth & WLAN Combo Module Page 6 - 12

LAN Page 4 - 8 Sound Blaster Audio Page 6 - 18

Card Reader Page 4 - 8 PC Camera (no driver installation required) Page 6 - 26

Airplane Page 4 - 8 Trusted Platform Module (no driver installation required) Page 6 - 33

Control Center Page 4 - 8

ANX Driver Page 4 - 8

Audio Page 4 - 8

All drivers provided are for the Windows 10 (64-bit) operating system.
Note that you need to install both the WLAN & Bluetooth drivers for the WLAN & Bluetooth Combo modules.

Table 4 - 1 - Driver Installation

4 - 4 Driver Installation
 Drivers & Utilities

Manual Driver Installation Updating/Reinstalling Individual Drivers

Click Browse CD/DVD (button) in the Drivers Install- If you wish to update/reinstall individual drivers it
er application and browse to the executable file in the may be necessary to uninstall the original driver.To do
appropriate driver folder. this go to the Control Panel in the Windows OS and
double-click the Programs icon (Programs > Unin-
Latest Updates stall a program). Click to select the driver (if it is not 4
After installing all the drivers make sure you enable listed see below) and click Uninstall, and then follow
Check for updates (Settings > Update & security > the on screen prompts (it may be necessary to restart
Check for updates) and go to the Microsoft Store the computer). Reinstall the driver as outlined in this
and click Downloads and updates > Get updates to chapter.
update all Apps etc. See “Windows Update” on
page 4 - 9 for instructions. If the driver is not listed in the Programs and Fea-
tures menu:

1. Go to the Control Panel).

2. Double-click Device Manager (Hardware and
Sound > Devices and Printers > Device
Manager).
3. Double-click the device you wish to update/reinstall
the driver for (you may need to click “+” to expand
the selection).
4. Click Driver (tab) and click the Update Driver or
Uninstall button and follow the on screen prompts.

Driver Installation 4 - 5
 Drivers & Utilities

User Account Control

If a User Account Control prompt appears as part of 
the driver installation procedure, click Continue or
Driver Installation General Guidelines
Allow, and follow the installation procedure as direct-
ed. The driver installation procedure outlined in this Chapter
4 (and in Chapter 7 Options & Modules), are accurate at
Windows Security Message the time of going to press.
If you receive a Windows security message as part of Drivers are always subject to upgrade and revision so
the driver installation process. Just click “Install this the exact procedure for certain drivers may differ slight-
driver software anyway” or “Install” to continue the ly. As a general guide follow the default on screen in-
installation procedure. structions for each driver (e.g. Next > Next > Finish)
unless you are an advanced user. In many cases a re-
You will receive this message in cases where the driv- start is required to install the driver.
er has been released after the version of Windows you
Make sure any modules (e.g. WLAN or Bluetooth) are
are currently using. All the drivers provided will have ON (i.e. the system is not in Airplane Mode) before
already received certification for Windows. installing the appropriate driver.

New Hardware Found

If you see the message “New Hardware Found” dur-
ing the installation procedure (other than when out-
lined in the driver install procedure), click Cancel
to close the window, and follow the installation proce-
dure.

4 - 6 Driver Installation
 Drivers & Utilities

Driver Installation Procedure 5. Go to the Microsoft Store to download the

Insert the Device Drivers & Utilities + User’s Manual NVIDIA Control Panel.
disc and click Install Drivers (button). 6. After all the drivers have been installed (an
internet connection is required) run the
Chipset NVIDIA GeForce Experience by clicking the
Note: During the driver installation process the screen
4
desktop icon (or App).
resolution may change. Make sure you restart after the
Note: After installing the video driver go to the Display
driver installation process, as instructed, in order to
control panel to adjust the video settings to the highest res-
restore the original resolution.
olution.
1. Click 1.Install Chipset Driver > Yes.
2. Click in the checkbox to accept the terms of the NVIDIA Apps
license agreement. 1. Click 3.Install NVIDIA Apps > Yes.
3. Click Install. 2. Click AGREE AND CONTINUE (button) to
4. Click Restart Now to restart the computer. accept the terms of the license agreement.
3. Click Next.
NVIDIA Video (VGA) 4. Click Close.
1. Click 2.Install NVIDIA VGA Driver > Yes. 5. After all the drivers have been installed (an
2. Click AGREE AND CONTINUE (button) to internet connection is required) run the
accept the terms of the license agreement. NVIDIA GeForce Experience by clicking the
3. Click Next. desktop icon (or App).
4. Click Close to complete the installation.

Driver Installation 4 - 7
 Drivers & Utilities

LAN Control Center

Note: If the computer enters a deep sleep mode during 1. Click 7.Install Ctrl Center Driver > Yes.
installation, you will be prompted to plug in a network 2. Click Yes to accept the terms of the license
cable, and click OK, to continue installation. If a net- agreement.
work cable is not available, restart the system and re- 3. Click Finish > Finish restart the computer (see
4 install the LAN driver. Appendix B).
1. Click 4.Install LAN Driver > Yes.
2. Click Next > Install. ANX Driver
3. Click Finish. 1. Click 8.Install ANX Driver > Yes.
2. Click OK to complete the installation.
Card Reader
1. Click 5.Install Cardreader Driver > Yes. Audio
2. Click Finish. 1. Click 9.Install Audio Driver > Yes.
2. Click Next.
Airplane 3. Click Finish to restart the computer.
1. Click 6.Airplane Driver > Yes. 4. Realtek Audio Control Panel will download
2. Click OK to complete the installation. but you will need to have a working internet
connection.
5. Click the Start menu in Windows to access the
Microsoft Store App tile under Explore.

4 - 8 Driver Installation
 Drivers & Utilities

6. Click the Sign in icon and select Down-

loads and updates. 
7. Click Check for Updates. Windows Update
8. A list of apps being downloaded will pop-up. After installing all the drivers make sure you enable Win-
9. To prioritize the Realtek audio driver you can dows Update in order to get all the latest security up-
4
dates etc. (all updates will include the latest hotfixes
click Pause all to pause the download queue.
from Microsoft).
10. Click on Realtek Audio Console and click on
To enable Windows Update make sure you are con-
the resume icon to download the driver. nected to the internet:
11. When installed the Realtek Audio Console 1. Go to the Control Panel.
will appear in the Windows Start menu. 2. Click Windows Update (System and Security/
Security).
After installing the audio driver the system will not re- 3. Click Check for updates (button).
turn to the Drivers Installer screen. To install the op- 4. The computer will now check for updates (you
need to be connected to the internet).
tional drivers, eject the Device Drivers & Utilities + 5. Click Install now (button) to begin checking for the
User’s Manual disc and then reinsert it (or double- updates.
click the disc icon in My Computer), and click Option 6. Click Install updates (button) to install the
Drivers (button) to access the optional driver menu. updates.

It is recommended that you install the Sound Blaster

Audio application (see “Sound Blaster Audio” on
page 6 - 18).

Driver Installation 4 - 9
 Drivers & Utilities

Optional Drivers
See the pages indicated in Table 4 - 1, on page 4 - 4 for the driver installation procedures for any modules in-
cluded in your purchase option.

Models A & B

Figure 4 - 3 - Optional Drivers Installer Screen

Note that you need to install both the WLAN & Bluetooth drivers for the WLAN & Bluetooth Combo modules.

4 - 10 Driver Installation
 BIOS Utilities

Chapter 5: BIOS Utilities 

Overview BIOS Screens

This chapter gives a brief introduction to the computer’s built-in software BIOS Note that the BIOS
screens pictured on
(Basic Input/Output System). these pages are intend-
ed for guidance in set-
If your computer has never been set up, or you are making important changes to the ting up your system’s 5
system (e.g. hard disk setup), then you should review this chapter first and note the BIOS.
original settings found in BIOS. Even if you are a beginner, keep a record of the set- BIOS versions are sub-
tings you find and any changes you make. This information could be useful if your ject to constant change
system ever needs servicing. and revision, therefore
your computer’s actual
There is one general rule: Don’t make any changes unless you are sure of what you screens may appear
slightly different from
are doing. Many of the settings are required by the system, and changing them could those pictured on these
cause it to become unstable or worse. If you have any doubts, consult your service pages.
representative.

To enter BIOS, turn on the computer and press F2 as the system “Boots up”.

Overview 5 - 1
 BIOS Utilities


The Insyde BIOS Utility
Each time you turn on the computer the system takes a few seconds to conduct a in-
BIOS Settings
cluding a quick test of the on-board RAM (memory).
Warning
Incorrect settings can As the boot process proceeds, the computer will tell you if there is anything wrong.
cause your system to If there is a problem that prevents the system from booting, it will display a system
malfunction. To correct summary and prompt you to run the BIOS setup.
5 mistakes, return to BIOS
and Load Optimized If there are no problems the system will load the operating system. Once that starts,
Defaults (press F9). you can’t get into BIOS without rebooting.
The Setup BIOS Utility tells the system how to configure itself by translating in-
structions from the operating system, and other software, into instructions that the
 computer hardware understands. manage basic features, identify installed devices
BIOS Menus and subsystems (e.g. port configuration).
The menus shown in
this section are for ref-

erence only. Your com- BIOS and Resuming From Hibernation
puter’s menus will
indicate the configura- When the system resumes from Hibernation the option will be available to press F2 to
tion appropriate for your enter the BIOS. In this case do not make any changes to the BIOS settings as this may
model and options. result in system errors.
If you wish to change the BIOS settings, restart the system and press F2 to enter the BIOS
to make and save any changes required.

5 - 2 The Insyde BIOS Utility

 BIOS Utilities

Updating the BIOS / CPU

If you need to update the BIOS please contact your distributor or supplier to obtain
the latest version.
After using the utility to update the BIOS (or if the CPU has been changed) you will
need to press F2 at Boot to enter the BIOS, and then press F9 to load the BIOS
defaults, and then press F10 to save and exit the settings.
5
After the system restarts you should press F2 to enter the BIOS again and reset the
BIOS settings to your preferences, and then save the final settings.

Updating the BIOS / CPU 5 - 3

 BIOS Utilities

UEFI Boot
UEFI (Unified Extensible Firmware Interface) is an advanced firmware standard
supporting fast startup.

With UEFI Boot prompts at boot to press F2 (to access the BIOS) or F7 (to access
Boot options) will not appear. However you can still press F2 to enter the setup, or
F7 to choose the preferred boot device, if you press the key immediately the system
5 boots up.
To enter BIOS, turn on the computer and press F2 as the system “Boots up”.
If the computer is already on, reboot using the Ctrl + Alt + Delete combination and
then hold down F2 when prompted. The BIOS main menu will appear. To see the
boot options press F7 and choose your preferred boot device.

5 - 4 Updating the BIOS / CPU

 BIOS Utilities

Insyde BIOS Start Screen

On accessing the BIOS you will be presented with the Start Screen with 5 menu
icons, date and time information, CPU temperature information and navigation and
Help icons at the bottom of the screen.
You can use the Touchpad, an attached mouse, or the cursor/arrow keys to navigate
the menus and press Enter to access the submenu.
5

Figure 5 - 1
Insyde BIOS Start
Screen

Insyde BIOS Start Screen 5 - 5

 BIOS Utilities

Insyde BIOS Start Screen Options:

• Continue: Press Enter here or click Continue to carry on with the boot process
and load the operating system.
• Boot Manager: Press Enter here or click Boot Manager to access the Boot
Manager utility.

5 • Boot From File: Press Enter here or click Boot From File to select a file or
device to Boot from.
• Administer Secure Boot: Press Enter here or click Administer Secure Boot to
proceed with a Secure Boot process. This will take you to the Secure Boot
screen which allows you to manage secure boot settings.
• Setup Utility: Press Enter here or click Setup Utility to access the BIOS settings
in the Setup Utility.
Note to return to the Start Screen from any of the submenus press the Esc key.

5 - 6 Insyde BIOS Start Screen

 BIOS Utilities

Boot Manager
Figure 5 - 2
Boot Manager

 5
BIOS Screens
Note that the BIOS
screens pictured on
these pages are intend-
ed for guidance in set-
ting up your system’s
BIOS.

BIOS versions are sub-

ject to constant change
When you turn the computer on it will look for an operating system from the devices and revision, therefore
listed in this menu, and in this priority order. If it cannot find the operating system your computer’s actual
on that device, it will try to load it from the next device in the order specified in the screens may appear
Boot Option Menu. slightly different from
those pictured on these
Press Enter to access the menu, use the arrow keys to move up and down the menu, pages.
and press Enter to select a device.

Boot Manager 5 - 7
 BIOS Utilities

Boot From File / File Explorer

Figure 5 - 3
Boot From File
(File Explorer)

If you need to boot from a file (e.g. on a USB flash drive) then access this menu and
use the cursor keys to select the device or file (you can press Enter to explore for a
file on an attached device).

5 - 8 Boot From File / File Explorer

 BIOS Utilities

Administer Secure Boot

Figure 5 - 4 5
Administer Secure
Boot

Secure Boot prevents unauthorized operating systems and software from loading
during the startup process. You can select a trusted UEFI file to execute the BIOS,
make sure that you Enforce Secure Boot, Erase all Secure Boot Settings or Restore
the Factory Settings.

Administer Secure Boot 5 - 9

 BIOS Utilities

You can also make custom changes to the Key Management database if required by
accessing the advanced secure boot options for Platform Key (PK Options), Key Ex-
change Key (KEK Options), Allowed Signatures Database (DB Options) and For-
bidden Signatures Database (DBX Options).

Figure 5 - 5
Administer Secure
Boot (Advanced
Secure Boot
Options)

5 - 10 Administer Secure Boot

 BIOS Utilities

Setup Utility - Main Menu

Figure 5 - 6 5
Main (Upper)

SATA Port # (Main Menu)

Pressing Enter opens the sub-menu to show the configuration of an HDD on the
computer’s SATA Ports.

Setup Utility - Main Menu 5 - 11

 BIOS Utilities

OffBoard SATA/NVme Controller Configuration (Main Menu)

Pressing Enter opens the sub-menu to show the configuration of any devices on the
off board SATA/NVme Controller if applicable.
System Time & System Date (Main Menu)
The hour setting uses the 24-hour system (i.e., ØØ = midnight; 13 = 1 pm). If you
can change the date and time settings in your operating system, you will also change
5 these settings. Some applications may also alter data files to reflect these changes.
System/Extended Memory: (Main Menu)
This item contains information on the system memory, and is not user configurable.
The system will auto detect the amount of memory installed.
MB Series / BIOS Revision / KBC/EC firmware Revision / VGA Card / VBIOS
Revision / VBIOS Build Date / MAC Address
This item contains information on the BIOS version, network adapter address etc.,
and is not user configurable.

5 - 12 Setup Utility - Main Menu

 BIOS Utilities

Setup Utility - Advanced Menu

Figure 5 - 7
Advanced Menu

Advanced Chipset Control (Advanced Menu)

The sub-menu here allows you to enable/disable Flexicharger and UEFI OS Fast
Boot.

Setup Utility - Advanced Menu 5 - 13

 BIOS Utilities

5 Figure 5 - 8
Advanced Chipset
Control Menu

5 - 14 Setup Utility - Advanced Menu

 BIOS Utilities

FlexiCharger Enable (Advanced Menu > Advanced Chipset Control)

The sub-menu here allows you to enable/disable the FlexiCharger. The FlexiCharg- 
er may be set to automatically start charging your battery when the battery reaches FlexiCharger
a certain capacity level (e.g. you could start the battery charge level at 40%). Warning
You can then set the level to stop charging (e.g. 100%), and of course this stop If you leave the FlexiCh-
charge level must be higher then the start charge level. arger continuously "En-
abled” for a period of
See the sidebar warning for information on running the FlexiCharger for an ex- three months or more, 5
tended period as this is not recommended. the battery meter's read-
ing accuracy will deteri-
UEFI OS Fast Boot(Advanced Menu > Advanced Chipset Control) orate.
Use this menu item to enable/disable the Fast Boot option, which when enabled, To reset this, set the
helps reduce the time it takes to boot the computer. FlexiCharger to "Dis-
abled", and then allow
Battery Low Alarm Beep (Advanced Menu) the battery to completely
Use this menu item to enable/disable the battery low alarm beep. discharge (see “Battery
FAQ” on page 3 - 21)
before enabling the
function again.

Setup Utility - Advanced Menu 5 - 15

 BIOS Utilities

Setup Utility - Security Menu


Security Menu
The changes you make
here affect the access
to the BIOS utility itself,
and also access to your
5 machine as it boots up
after you turn it on.
These settings do not
affect your machine or
network passwords
which will be set in your
software OS.

Figure 5 - 9
Security Menu

Set Supervisor Password (Security Menu)

You can set a password for access to the BIOS. This will not affect access to the
computer OS (only the BIOS). An on-screen keyboard is available to assist with
keyboard input.

5 - 16 Setup Utility - Security Menu

 BIOS Utilities

Note: To clear existing supervisor passwords press Enter and type the existing pass-
word, then press Enter for the new password (without typing any password entry) 
and Enter again to confirm the password clearance. To clear a user password just Password Warning
click on Clear User Password.
If you set a boot pass-
word (Password on boot
Set User Password (Security Menu) is “Enabled“), NEVER
You can set a password for user mode access to the BIOS. This will not affect access forget your password.
to the computer OS, (only the Setup utility) unless you choose to set a Password on
The consequences of
5
Boot (see below). Some menu items in the BIOS cannot be modified in user mode. this could be serious. If
Note: You can only set the user password after you have set the supervisor pass- you cannot remember
your boot password you
word.
must contact your ven-
dor and you may lose all
Power on Password: (Security Menu) of the information on
your hard disk.
Specify whether or not a password should be entered to boot the computer (you may
only set a Power on Password if a supervisor password is enabled). If “Enabled”
is selected, only users who enter a correct password can boot the system (see the
warning in the sidebar). The default setting is “Disabled”.

Setup Utility - Security Menu 5 - 17

 BIOS Utilities

TPM Configuration (Security Menu)

This sub-menu will allow you to enable/disable Trusted Platform Module (TPM)
support, and to configure the TPM State. Select TPM Configuration and press En-
ter to access the sub-menu. Press Enter to access the Security Device Support menu
and select Enable to support TPM. To reset the TPM select Clear TPM to clear ex-
isting TPM information (see “Trusted Platform Module” on page 6 - 33).

Figure 5 - 10
Security Menu
TPM Configuration

5 - 18 Setup Utility - Security Menu

 BIOS Utilities

Setup Utility - Boot Menu

Figure 5 - 11
Boot Menu & EFI

 5
BIOS Screens
Note that the BIOS
screens pictured on
these pages are intend-
ed for guidance in set-
ting up your system’s
BIOS.

BIOS versions are sub-

ject to constant change
and revision, therefore
your computer’s actual
screens may appear
slightly different from
those pictured on these
pages.

Setup Utility - Boot Menu 5 - 19

 BIOS Utilities

Boot Type (Boot Menu)

Select either Legacy or UEFI Boot types from this menu.
EFI (Boot Menu)
Press Enter to Enable/Disable any available device from which to boot under EFI.
UEFI Setting (Boot Menu)
The Unified Extensible Firmware Interface (UEFI) specification provides a clean in-
5 terface between operating systems and platform firmware at boot time. In contrast
to BIOS, UEFI defines a set of standard boot and runtime services. The Network
Stack item can be enabled/disabled as an option under UEFI Setting and PXE Boot
Figure 5 - 12 capability can be enabled/disabled and configured here.
UEFI Setting

5 - 20 Setup Utility - Boot Menu

 BIOS Utilities

Setup Utility - Exit Menu

Figure 5 - 13
Exit Menu

Click Exit Saving Changes (or press F10) to save all changes made and exit the BI-
OS. Choosing Exit Discarding Changes will wipe out any changes you have made
to the Setup and exit the BIOS. You can also choose to Load Optimal Defaults (or
press F9) to return the BIOS to its original state, and erase any previous changes you
have made in a previous session. Select Discard Changes to cancel any changes
made in the current session.

Setup Utility - Exit Menu 5 - 21

 BIOS Utilities

5 - 22
 Modules & Options

Chapter 6: Modules & Options 

Overview Wireless Device
Operation Aboard
This chapter contains information on the following modules, which may come with Aircraft
your computer, depending on the configuration purchased. If you are unsure please The use of any portable
contact your service representative. electronic transmission
devices aboard aircraft
• Wireless LAN Module is usually prohibited.
• Bluetooth & WLAN Combo Module Make sure the WLAN &
• Fingerprint Reader Module Bluetooth module(s) 6
are OFF (or the system
• Sound Blaster Audio
is in Airplane Mode) if
• PC Camera you are using the com-
• Trusted Platform Module puter aboard aircraft
(see Table 1 - 3, on
page 1 - 10).

Overview 6 - 1
 Modules & Options

Wireless LAN Module


If your purchase option includes a Combination Wireless LAN & Bluetooth mod-
Wireless Device
Operation Aboard ule (either Intel® or Qualcomm Atheros) then install the driver for the appropriate
Aircraft module as instructed below.
The use of any portable • See “Intel® WLAN Driver Installation” on page 6 - 3.
electronic transmission • See “Qualcomm WLAN Combo Driver Installation” on page 6 - 4.
devices aboard aircraft
is usually prohibited. Make sure that the module is on (i.e. the system is not in Airplane Mode) before in-
Make sure the WLAN &
6 Bluetooth module(s)
stalling the driver.
are OFF if you are using
the computer aboard
Make sure you install the drivers in the order indicated in Table , on page 4 - 4.
aircraft by putting the
system in to Airplane
Note that you need to install both the WLAN & Bluetooth drivers for the WLAN
Mode (see Table 1 - 3, & Bluetooth Combo modules.
on page 1 - 10).

6 - 2 Wireless LAN Module

 Modules & Options

Intel® WLAN Driver Installation

1. Make sure the system is not in Airplane Mode, and then insert the Device 
Uninstalling The WLAN
Drivers & Utilities + User’s Manual disc into an attached DVD drive. Driver
2. Click Option Drivers (button).
Note that if you need to un-
3. Click 1.Install WLAN Driver > Yes. install the WLAN driver,
4. Click in the check box to agree to the End User License Agreement and click and it does not appear in
Install. the Programs and Features
5. Click Finish (and click Yes to restart the system). control panel, you will need
6. The operating system is the default setting for Wireless LAN control in to do so from the Device
Manager.
Windows (see page 6 - 5). 6
To uninstall the driver from
Device Manager, right-click
the Start Menu icon in
the taskbar and select De-
vice Manager. Right-click
the WLAN device and then
select “Uninstall device”
(make sure to tick the box
“Delete the driver soft-
ware for this device”) to
start the process.

After the driver is unin-

stalled click the icon at
the top of Device Manager
to “Scan for hardware
changes”.

Wireless LAN Module 6 - 3

 Modules & Options

Qualcomm WLAN Combo Driver Installation

 1. Make sure the system is not in Airplane Mode, and then insert the Device
Uninstalling The WLAN
Driver
Drivers & Utilities + User’s Manual disc into the DVD drive.
2. Click Option Drivers (button).
Note that if you need to un-
install the WLAN driver,
3. Click 1.Install WLAN Driver > Yes.
and it does not appear in 4. Select the language preferred and click Next.
the Programs and Features 5. Click Next > Next.
control panel, you will need
6. Click in the check box to accept to the License Agreement and click Next.
to do so from the Device
Manager. 7. Click Finish.
6 8. Click Yes to restart the computer.
To uninstall the driver from 9. The operating system is the default setting for Wireless LAN control in
Device Manager, right-click
the Start Menu icon in
Windows (see page 6 - 5).
the taskbar and select De- 10. You can then download the Killer Control Center App from the Micro-
vice Manager. Right-click soft Store but you will need to have a working internet connection.
the WLAN device and then
11. After the driver is installed an automatic browser window will pop-up and
select “Uninstall device”
(make sure to tick the box you can click the “Get” button to start the installation.
“Delete the driver soft- 12. Alternatively click the Start menu in Windows to access the Microsoft
ware for this device”) to Store App tile under Explore.
start the process.
13. You can then search by typing “Killer Control Center” in the search win-
After the driver is unin- dow (click the magnifying glass icon in the top right corner of the screen)
stalled click the icon at and click to install the App.
the top of Device Manager
to “Scan for hardware
14. When just installed the Killer Control Center will appear in the Windows
changes”. Start menu.

6 - 4 Wireless LAN Module

 Modules & Options

WLAN Configuration in Windows 10

You can configure a wireless connection using one of the following options, how-
ever make sure the Wireless LAN module is turned on (and not in Airplane Mode)
before configuration begins.
1. Click the Wireless icon in the notification area of the taskbar.
2. Make sure that Airplane mode is off (the Airplane mode icon should be gray).
3. A list of available access points will appear.
4. Double-click an access point to connect to it (or click it and click Connect).

Figure 6 - 1
WiFi & Network
Connections

Wireless LAN Module 6 - 5

 Modules & Options

5. Enter a network security key (password) if required, and click Next.

6. You can choose to share or connect to devices or not.
7. When you are connected to the network access point it will display Connected
status .
8. Select any connected network and click Disconnect to disconnect
from a connected access point.


Wireless Device
6 Operation Aboard Aircraft
The use of any portable electronic
transmission devices aboard aircraft is
usually prohibited.
Figure 6 - 2
Network Connected Make sure the module is either OFF or
(Click Disconnect) in Airplane mode if you are using the
computer aboard aircraft.

6 - 6 Wireless LAN Module

 Modules & Options

9. You can click the Airplane Mode button to turn the mode On or Off.
10. You need to either use Airplane Mode, or to turn the WLAN module off aboard
aircraft.
11. If you click on Network Settings to bring up Network & Internet for a more
comprehensive list of network and internet settings including Wi-Fi (can be turned
on/off), Airplane mode (Airplane mode and Wireless devices can be turned on/off)
VPN, Dial-up, Ethernet and Proxy.

Figure 6 - 3
Network & Internet
Settings

Wireless LAN Module 6 - 7

 Modules & Options

Fingerprint Reader Module


The optional fingerprint reader module provides a high level of security for your
Fingerprint Reader
and Power Saving
computer. Make sure you have administrator’s rights to your computer, and have a
States Windows password enabled for full security protection.

If your computer is in a There are two different fingerprint modules supplied with this model. Install the
power saving state (e.g. driver from the Device Drivers & Utilities + User’s Manual disc by following the
Hibernate or Sleep) you appropriate instructions on the page overleaf.
should keep your finger
clear of the fingerprint The fingerprint reader module uses the Sign-in options configuration of the Win-
6 sensor.
dows Account.
Allow the system to fully
resume before swiping
your finger across the
sensor.

Figure 6 - 4
Front Open View
1
1. Fingerprint
Reader Sensor
1

6 - 8 Fingerprint Reader Module

 Modules & Options

Fingerprint Reader Driver Installation

1. Make sure the system is not in Airplane Mode, and then insert the Device
Drivers & Utilities + User’s Manual disc into the DVD drive.
2. Click Option Drivers.
3. Click 2.Install Fingerprint Driver > Yes.
4. Click OK to complete the installation.
5. The fingerprint reader module uses the Sign-in options configuration of the
Windows Account (see overleaf).

Fingerprint Reader Module 6 - 9

 Modules & Options

Fingerprint Module Configuration

 1. Click the Settings item in the Start Menu and then click Accounts and click Sign-
PIN Code in options.
You will be asked to add
2. You will need to add a Windows password (click Add under Password).
a PIN code when setting 3. After you have added the password you will need to also add a PIN.
up the Fingerprint Read- 4. Under Windows Hello click Set up under Fingerprint.
er. This is in addition to 5. The wizard will then guide you through the set up process to scan your fingerprints.
your windows pass-
word.

Note this code as it may

6 be required to help you
sign-in if there are any
issues with using the fin-
gerprint reader to sign-in
(see “Fingerprint Sign-
In Issues” on page 6 -
11).

Figure 6 - 5
Accounts - Sign-in
options
(Fingerprint)

6 - 10 Fingerprint Reader Module

 Modules & Options

6. You will be instructed to “Touch the fingerprint sensor” a number of times (this
may be in excess of 20 times), so repeatedly rest your finger on the sensor. 
7. Try to present different parts of your finger in different positions (similar to the
Fingerprint Sign-In Issues
various positions you may use when using it, and if you see red at any point try a
different position). If at the Windows Hello
screen, the Fingerprint
8. Click Close when complete.
reader fails to recognize
9. You can choose to Add another finger (this is recommended) or Remove the the fingerprint 3 times it
current fingerprint reading. will then block access to
10. You can now touch to scan your fingerprint to log-on to the computer. the computer.
In this case you will need
to use your PIN (the PIN
you used when initially set- 6
ting up the fingerprint read-
er) to access the
computer. Alternatively
you can sign-in using your
windows password.
After using the PIN code (or
windows Password) to ac-
cess the computer you can
go to the Settings > Ac-
counts > Sign-in options
if you wish to change any
settings.

Fingerprint Reader Module 6 - 11

 Modules & Options

Bluetooth & WLAN Combo Module


If you have included a Wireless LAN & Bluetooth Combo module is on (i.e. the
Wireless Device
Operation Aboard system is not in Airplane Mode) before installing the driver.
Aircraft
Make sure you install the drivers in the order indicated in Table , on page 4 - 4. You
The use of any portable will need to install both the WLAN and Bluetooth drivers for all the combo modules.
electronic transmission The Bluetooth drivers for both modules are installed as instructed overleaf.
devices aboard aircraft
is usually prohibited.
Make sure the WLAN & 
6 Bluetooth module(s)
are OFF if you are using Bluetooth Data Transfer
the computer aboard Note that the transfer of data between the computer and a Bluetooth enabled device is supported
aircraft by putting the in one direction only (simultaneous data transfer is not supported). Therefore if you are copying
system in to Airplane a file from your computer to a Bluetooth enabled device, you will not be able to copy a file from
Mode (see Table 1 - 3, the Bluetooth enabled device to your computer until the file transfer process from the computer
on page 1 - 10). has been completed.

Note that you need to install both the WLAN & Bluetooth drivers for the WLAN
& Bluetooth Combo modules.

6 - 12 Bluetooth & WLAN Combo Module

 Modules & Options

Intel & Qualcomm Bluetooth Combo Driver Installation

The Bluetooth drivers for both modules are installed as below.
1. Make sure the system is not in Airplane Mode, and then insert the Device
Drivers & Utilities + User’s Manual disc into an attached DVD drive.
2. Click Option Drivers (button).
3. Click 3.Install Combo BT Driver > Yes.
4. Click Next.
5. Click in the check box to accept the license and click Next.
6. Select the setup type (Typical is recommended) and click Install. 6
7. Click Finish.
8. See “Bluetooth Configuration in Windows” on page 6 - 14 for configura-
tion instructions.

Bluetooth & WLAN Combo Module 6 - 13

 Modules & Options

Bluetooth Configuration in Windows

1. Go to the Settings control panel and click Devices (or click the Bluetooth icon
in the taskbar and click Add a Bluetooth Device).
2. Click Bluetooth & other devices and make sure Bluetooth is On.
3. Click Add Bluetooth or other device > Bluetooth (Add a device) and a list of
discovered devices will appear.

Figure 6 - 6
Settings > Bluetooth
6 & Other Devices
(Add a Bluetooth
Device)

Figure 6 - 7
Add a Device

6 - 14 Bluetooth & WLAN Combo Module

 Modules & Options

4. Double-click the device you want to pair with the computer and click Connect, if
the PIN matches that on the device to which you wish to connect (you may
need to click paid on the device).

Figure 6 - 8
Bluetooth Connect
6

Bluetooth & WLAN Combo Module 6 - 15

 Modules & Options

5. Select a device and click Remove Device to disconnect from

any device (click Yes to confirm).

Figure 6 - 9
Bluetooth Remove
6 Device

6 - 16 Bluetooth & WLAN Combo Module

 Modules & Options

To Make your Computer Discoverable to Bluetooth Devices

1. Go to the Settings control panel and click Devices (or click the Bluetooth icon
in the taskbar and click Open Settings).
2. Click Bluetooth & other devices and click More Bluetooth options.
3. In Bluetooth Settings make sure that Allow Bluetooth devices to find this PC
check box (Discovery) has a check inside it.
4. Make sure that the Alert me when a new Bluetooth device wants to connect
check box (Notifications) has a check inside it, if you want to be notified when a
Bluetooth device wants to connect.

Figure 6 - 10
Bluetooth Settings

Bluetooth & WLAN Combo Module 6 - 17

 Modules & Options

Sound Blaster Audio

Install the Sound Blaster Cinema 6 application is a suite of audio technologies
which allow you to configure the audio settings to your requirements for the best
performance in games, music and movies.
Sound Blaster Cinema 6 Installation
1. Before installing the driver make sure you have a working internet connec-
tion.
2. Insert the Device Drivers & Utilities + User’s Manual disc into an attached
6 DVD drive.
3. Click Option Drivers (button).
4. Click 4.Install Creative Driver > Yes.
5. Click OK and the system will automatically restart to complete the driver
installation process.
6. Sound Blaster Cinema 6 app will download but you will need to have a
working internet connection.
7. Click the Start menu in Windows to access the Microsoft Store app tile
under Explore.
8. Click the Sign in icon and select Downloads and updates.
9. Click Check for Updates.
10. A list of apps being downloaded will pop-up.

6 - 18 Sound Blaster Audio

 Modules & Options

11. To prioritize the Sound Blaster Cinema 6 driver you can click Pause all to
pause the download queue.
12. Click on Sound Blaster Cinema 6 and click on the resume icon to down-
load the driver.
13. When just installed the Sound Blaster Cinema 6 will appear in the Win-
dows Start menu.

Sound Blaster Audio 6 - 19

 Modules & Options

Sound Blaster Cinema 6 Application

Run the Sound Blaster Cinema 6 control panel from the Start menu in Windows.

Figure 6 - 11
Sound Blaster
Cinema 6
6 (Windows Start
Menu)

6 - 20 Sound Blaster Audio

 Modules & Options

Sound Blaster Cinema 6

The Sound Experience screen contains a number of preset audio configurations for 
your use. You can turn on/off the Sound Experience, the Equalizer and SBX Pro Setup for External
Speakers/Headphones
Studio by clicking the button alongside each title.
If you find the sound is not
You can save different presets for Gaming, Movie, Music and Streaming. Click balanced when connecting
to external speakers/head-
the output icon at the bottom left of the screen to select Headphones or Speak- phones then select a pre-
ers. It is recommended you click Sign In and create a Creative account. existing setting under
Sound Experience, e.g
Movie, and test if the bal-
ance achieved is better. 6
It is recommended that you
experiment with different
settings in order to achieve
the best result, and you can
adjust any of the settings.

Figure 6 - 12
Sound Blaster
Cinema 6 (Sound
Experience)

Sound Blaster Audio 6 - 21

 Modules & Options

The SBX Pro Studio offers a suite of playback technologies to enhance sound. Each
playback technology has an On/Off check box to allow you to enable/disable it, and
feature a slider to adjust the levels.

6 Figure 6 - 13
Sound Blaster
Cinema 6
(SBX Pro Studio)

• Surround: Provides virtual sound channels to control the level of immersion.

• Crystalizer: Enriches audio to make it sound livelier.
• Bass: Enhances the bass level of the sound system.
• Dialog Plus: Optimizes dialogue levels for music and movies etc.
• Smart Volume: Minimizes sudden volume changes to avoid the need for con-
stant adjustment (you can adjust the Normal setting level using the slider).

6 - 22 Sound Blaster Audio

 Modules & Options

You can adjust the Bass and Treble levels for the Equalizer, and a series of presets
are available from the drop-down menu. Click Edit and then click the plus (+) sym-
bol to customize the settings (click on the dotted symbol and select Revert to return
to the default settings).

Figure 6 - 14
Sound Blaster
Cinema 6
(Equalizer)

Sound Blaster Audio 6 - 23

 Modules & Options

Playback can be used to Test the configuration of the headphones and speakers
(click Apply processing effects to HDMI output to configure settings for any HDMI
connected devices).

Figure 6 - 15
Sound Blaster
Cinema 6
(Playback)

6 - 24 Sound Blaster Audio

 Modules & Options

Settings allows you to set the language preferences. Click Reset to return all con-
figurations to the factory default settings.

Figure 6 - 16
Sound Blaster
Cinema 6
(Settings)
6

Sound Blaster Audio 6 - 25

 Modules & Options

PC Camera
When the PC Camera application is run the LED indicator to the left of the camera
will be illuminated (see 2 Figure 1 - 2 on page 1 - 6). Note that you need to use the
Camera app in Windows to take pictures and capture video. Use the Fn + F10 key
combination (see “Function/Hot Key Indicators” on page 1 - 10) to toggle power
to the PC Camera module.
Note that you need to use the Camera app in Windows to take pictures and cap-
ture video.
6

6 - 26 PC Camera
 Modules & Options

Camera App
1. Make sure the PC Camera is turned on by using the Fn + F10 key combination (or
Control Center button).
2. Run the Camera app from the Start menu by clicking on the Camera app icon
(you can type “camera” into the search box to find the Camera app).
3. The interface displays two buttons on the right of the screen; one for photo and
one for video.

Figure 6 - 17 6
Camera App Mode
Photo Video Icons
4. Simply click on the appropriate button (or arrow) to switch to either photo or video
modes.
5. You can use the buttons on the left of the screen to access the Settings, HDR/
Brightness and Photo Timer.
Auto Pro

Auto or Pro Modes
The menu buttons displayed on the left side of the screen will depend on the Figure 6 - 18
mode chosen in Settings . Pro mode will display the timer and bright- Camera Menu
ness buttons, and with Pro Mode disabled (Auto mode) the timer and HDR Buttons
buttons will be displayed.

PC Camera 6 - 27
 Modules & Options

6. Click Settings to access the camera settings menu to select/deselect Pro

mode, make adjustments for Photo Quality, Framing grid, Time lapse, Video
Quality and Flicker reduction.


Camera Settings

The Self Timer can be set to take Photos after 2, 5 or 10 sec-

onds.
You can use a Framing grid to help you line up pictures.

6 Figure 6 - 19 The Photo Quality can be changed to that which the system
Camera Settings supports.
Time lapse can be set to keep taking photos until the camera
button is pressed again.
The Video Quality resolution and frame rate can be set to any
supported by the system. Note that capturing high resolution
video files requires a substantial amount of disk space for each
file. After recording video, check the video file size (right-click
the file and select Properties) and the remaining free space on
your hard disk (go to File Explorer, right-click the hard disk,
and select Properties). If necessary you can remove the re-
corded video file to a removable medium e.g. a USB Flash
drive.
If you need to reduce any screen flicker, change the settings
in Flicker reduction to either e.g. 50Hz or 60Hz.

6 - 28 PC Camera
 Modules & Options

7. With the Pro mode selected (in Settings ) you can access the Brightness
button to adjust the brightness.

Figure 6 - 21
20 6
Camera Brightness
Adjustment
(Pro mode)

PC Camera 6 - 29
 Modules & Options

8. In Auto mode you can toggle HDR on or off.

6 Figure 6 - 22
Camera HDR
(Auto mode)

6 - 30 PC Camera
 Modules & Options

Taking Pictures/Capturing Video

1. Make sure the PC Camera is turned on by using the Fn + F10 key combination (or
Control Center button).
2. Run the Camera app from the Start menu by clicking on the Camera app icon
(you can type “camera” into the search box to find the Camera app).
3. Click to select either photo or video modes.
4. Click the photo icon to take a picture.
5. Click on the video icon to start video capture (when video capture begins a
timer will appear at the bottom of the screen).
6. To stop video capture click the stop button (you can also pause the video
capture). 6

Figure 6 - 23
Video Camera
Recording in
Process

PC Camera 6 - 31
 Modules & Options

7. Captured photos and videos will be saved to the Photos app stored in the Start
menu (type Photos into the search box if you cannot find the app). You can also
access the photos from the Camera roll icon at the bottom right of the Camera
app screen.

6
Figure 6 - 24
Photos App
(For Captured
Photos & Videos)
&
Camera Roll in the
Camera App

6 - 32 PC Camera
 Modules & Options

Trusted Platform Module

(Optional)
The TPM security chip allows you to create and manage digital certificates for user
and platform authentication. This type of security is usually administered within
large enterprises and organizations, and therefore requires implementation by a sys-
tem administrator before users can access security features.
Make sure you have administrator’s rights to your computer, and have a Windows
password enabled for full security protection. In addition Make sure you prepare
a removable media (e.g. a USB flash drive) to store passwords etc. before begin- 6
ning the TPM initialization process.

Before setting up the TPM functions you must enable and initialize the security plat-
form.

Trusted Platform Module 6 - 33

 Modules & Options

Enabling & Activating TPM

 1. Restart the computer.
2. Enter the BIOS pressing F2 during the POST/startup.
Clearing TPM 3. Click to enter the Setup Utility and select the Security menu.
Information 4. Click TPM Configuration and select Enable for Security Device Support.
You can click Clear 5. You will then need to save the changes and restart the computer.
TPM, which will toggle
the setting between En-
abled/Disabled. If set
to Enabled this will
6 clear existing TPM in-
formation in order to re-
set the TPM.

Figure 6 - 25
Security - Trusted
Computing

6 - 34 Trusted Platform Module

 Modules & Options

TPM Management in Windows

You can manage your TPM settings from within Windows:
1. Go to the Control Panel.
2. Click BitLocker Drive Encryption (System and Security).
3. Click TPM Administration.

6
Figure 6 - 26
BitLocker Drive
Encryption
(TPM
Administration)

Trusted Platform Module 6 - 35

 Modules & Options

4. The TPM Management window allows you to configure the TPM within Windows.
As TPM is usually administered within large enterprises and organizations, your
system administrator will need to assist you in managing the information here.

6
Figure 6 - 27
Trusted Platform
Module (TPM)
Management on
Local Computer
Administration

6 - 36 Trusted Platform Module

 Modules & Options

TPM Actions
1. Click Prepare the TPM and follow the instructions in the Wizard to prepare the
TPM (this will probably require a restart of the computer and confirmation of the
setting changes after restart by pressing the appropriate F key).
2. After the restart the TPM will be prepared and you can then use the Actions menu
to Turn TPM off, Change Owner Password, Clear TPM or Reset TPM Lockout.
3. A wizard will help take you through any setup steps.

6
Figure 6 - 28
TPM Actions Menu

Trusted Platform Module 6 - 37

 Modules & Options

BitLocker
BitLocker Drive Encryption can be used in conjunction with the TPM to encrypt
data on the disk. Access the Microsoft BitLocker Drive Encryption control panel
applet from the Windows control panel (System and Security).
1. Click Turn on Bit Locker.
2. Follow the on-screen instructions to setup BitLocker, and make sure you have a
removable media (e.g. a USB flash drive) to store saved recovery keys etc.

Figure 6 - 29
BitLocker Drive
Encryption

6 - 38 Trusted Platform Module

 Troubleshooting

Chapter 7: Troubleshooting
Overview
Should you have any problems with your computer, before consulting your service representative, you may want
to try to solve the problem yourself. This chapter lists some common problems and their possible solutions. This
can’t anticipate every problem, but you should check here before you panic. If you don’t find the answer in these
pages, make sure you have followed the instructions carefully and observed the safety precautions in the preface.
If all else fails, talk to your service representative. You should also make a record of what happened and what
remedies you tried.

Of course, if something goes wrong, it will happen at the most inconvenient time possible, so you should preview 7
this section just in case. If, after you’ve tried everything, and the system still won’t cooperate, try turning it off
for a few minutes and then rebooting. You will lose any unsaved data, but it may start working again. Then call
your service representative.

Overview 7 - 1
 Troubleshooting

Basic Hints and Tips

Many of the following may seem obvious but they are often the solution to a problem when your computer ap-
pears not to be working.
• Power - Is the computer actually plugged into a working electrical outlet? If plugged into a power strip,
make sure it is actually working. Check the LED Power & Communication Indicators (see “LED Indica-
tors” on page 1 - 7) to see the computer’s power status.
• Connections - Check all the cables to make sure that there are no loose connections anywhere.
• Power Savings - Make sure that the system is not in Hibernate or Sleep mode by pressing the keys config-
ured in your Power Options (see “Power-Saving States” on page 3 - 7), the Fn + F12 key combination, or
7 power button to wake-up the system.
• Brightness - Check the brightness of the screen by pressing the Fn + F8 and F9 keys to adjust the bright-
ness.
• Display Choice - Press Fn + F7 to make sure the system is not set to “external only” display.
• Boot Drive - Make sure there are no optical media and/or USB storage devices in any connected drive.

7 - 2 Basic Hints and Tips

 Troubleshooting

Backup and General Maintenance

• Always backup your important data, and keep copies of your OS and programs safe, but close to hand.
Don’t forget to note the serial numbers if you are storing them out of their original cases, e.g. in a CD wal-
let.

• Run maintenance programs on your hard disk and OS as often as you can. You may schedule these pro-
grams to run at times when you are not using your computer. You can use those that are provided free with
your OS, or buy the more powerful dedicated programs to do so.

• Write down your passwords and keep them safe (away from your computer). This is especially important if
you choose to use a Supervisor password for the BIOS (see “The Insyde BIOS Utility” on page 5 - 2).
7
• Keep copies of vital settings files such as network, dialup settings, mail settings etc.(even if just brief notes).


Warranty
The CPU is not a user serviceable part. Opening this compartment, or accessing the CPU in any way, may violate your war-
ranty.

Backup and General Maintenance 7 - 3

 Troubleshooting

Viruses
• Install an Anti-Virus program and keep the definitions file (the file which tells your program which viruses
to look for) up to date. New computer viruses are discovered daily, and some of them may seriously harm
your computer and cause you to lose data. Anti-Virus programs are commercially available and the defini-
tions file updates are usually downloadable directly from the internet.

• Be careful when opening e-mail from sources you don’t know. Viruses are often triggered from within e-
mail attachments so take care when opening any attached file. You can configure most Anti-Virus pro-
grams to check all e-mail attachments. Note: You should also beware of files from people you know as the
virus may have infected an address book and been automatically forwarded without the person’s knowl-
edge.
7
• Keep a “Bootable CD-ROM/DVD-ROM/USB storage device” (this CD/DVD/USB device provides basic
information which allows you to startup your computer) handy. You may refer to your OS’s documentation
for instructions on how to make one, and many Anti-Virus programs will also provide such a disk (or at
least instructions on how to make one).

7 - 4 Viruses
 Troubleshooting

Upgrading and Adding New Hardware/Software

• Do not be tempted to make changes to your Windows Registry unless you are very sure of what you are
doing, otherwise you will risk severely damaging your system.

• Don’t open your computer or undertake any repair or upgrade work if you are not comfortable with what
you are doing.

• Read the documentation. We can assume, since you are reading this that you are looking at the computer’s
manual, but what about any new peripheral devices you have just purchased? Many problems are caused by
the installation of new hardware and/or software. Always refer to the documentation of any new hardware
and/or software, and pay particular attention to files entitled “READ ME” or “READ ME FIRST”.
7
• When installing a new device always make sure the device is powered on, and in many cases you will need
to restart the computer. Always check that all the cables are correctly connected.

• Make sure you have installed the drivers for any new hardware you have installed (latest driver files are
usually available to download from vendor’s websites).

Upgrading and Adding New Hardware/Software 7 - 5

 Troubleshooting

• Thoroughly check any recent changes you made to your system as these changes may affect one or more
system components, or software programs. If possible, go back and undo the change you just made and see
if the problem still occurs.
• Don’t over complicate things. The less you have to deal with then the easier the source of the problem may
be found; Example - if your computer has many devices plugged into its ports, and a number of programs
running, then it will be difficult to determine the cause of a problem. Try disconnecting all of the devices and
restarting the computer with all the peripheral devices unplugged. A process of elimination (adding and
removing devices and restarting where necessary) will often find the source of a problem, although this may
be time consuming.

7 - 6 Upgrading and Adding New Hardware/Software

 Troubleshooting

Problems and Possible Solutions

Problem Possible Cause - Solution

You turned on the power but it doesn’t Battery missing / incorrectly installed. Check the battery bay, make sure the
work. battery is present and seated properly (the design of the battery only allows it to
go in one way). Make sure there’s nothing interfering with the battery contacts.

The battery LED power indicator , is Low Battery. Plug in the DC power source. If the computer doesn’t start up
blinking orange. immediately, turn it off then on again.

You are losing battery power too quickly. The system is using too much power. If your OS has a Power Options scheme
(see “Power Plans” on page 3 - 5) check its settings. You may also be using a
peripheral device/USB device that is drawing a lot of power.
7
Actual battery operating time is shorter The battery has not been fully discharged before being recharged. Make sure
than expected. the battery is fully discharged and recharge it completely before reusing (see
page 3 - 21).
Power Options have been disabled. Go to the Control Panel in Windows and
re-enable the options.
A peripheral device/USB device is consuming a lot of power. Turn off/remove
the unused device to save power.

The system will not start up when it is This is due to the electrical characteristics of battery cells at low
being operated in a low temperature temperatures. Although the lowest operational temperature tolerance of the
environment. system is listed at 5°C, however if the system is in DC mode (on battery), the
battery must have a remaining charge capacity of 60%+; at 10°C or above.

Problems and Possible Solutions 7 - 7

 Troubleshooting

Problem Possible Cause - Solution

The system will not wake up from a Wake on LAN is supported in AC mode only.
power saving state (Sleep/Hibernate)
on network activity (Wake on LAN) even When the system enters a power saving state the plugged in AC/DC adapter
though I have plugged in the powered should be connected, and should remain connected, in order to allow the
AC/DC adapter. system to wake up on network activity. Unplugging the adapter, and then
plugging it back in again, will not allow the system to wake up on network
activity.

The computer feels too hot. Make sure the computer is properly ventilated and the Vent/Fan intakes are not
blocked. If this doesn’t cool it down, put the system into Hibernate mode or turn
it off for an hour. Make sure the computer isn’t sitting on a thermal surface (see
“Overheating” on page 1 - 15/1 - 16). Make sure you’re using the correct
7 adapter.

Make sure that your notebook is completely powered off before putting it into a
travel bag (or any such container). Putting a notebook which is powered on in a
travel bag may cause the Vent/Fan intakes to be blocked.

When playing a video in Media Player, The size of text, apps and other items in Settings > System > Display is set to
while using a 4K panel, the counting timer 250%. In this case it is recommended that the setting should be less than
area at the bottom of the screen 250%.
appears to be cut off slightly.

When you are playing a game and you This is a DirectX compatibility issue. In this case disable DirectX from within the
use the Windows Key to switch to the game controls.
desktop an error message, or Blue
Screen, occurs.

7 - 8 Problems and Possible Solutions

 Troubleshooting

Problem Possible Cause - Solution

Nothing appears on screen. The system is in a power saving mode. Toggle the sleep/resume key
combination, Fn + F12 (see “Configuring the Power Buttons” on page 3 - 9).
The screen controls need to be adjusted. Toggle the screen control key
combinations Fn + F8/F9. If you’re connected to an external monitor, make sure
it’s plugged in and turned on. You should also check the monitor’s own
brightness and contrast controls.
The computer is set for a different display. Toggle the screen display key
combination, Fn + F7. If an external monitor is connected, turn it on.
The screen saver is activated. Press any key or touch the TouchPad.

No image appears on the external

monitor I have plugged in and powered
You haven’t installed the video driver and configured it appropriately from the
Control Panel. See Appendix C for instructions on installing and configuring
7
on. the video driver.

You forget the boot password. If you forget the password, you may have to discharge the battery of the CMOS.
Contact your service representative for help.


Password Warning
If you choose to set a boot password, NEVER forget your password. The consequences of this could be serious. If you cannot
remember your boot password you must contact your vendor and you may lose all of the information on your hard disk.

Problems and Possible Solutions 7 - 9

 Troubleshooting

Problem Possible Cause - Solution

The sound cannot be heard or the volume The volume might be set too low. Check the volume control in the Volume
is very low. Control Panel in the Windows notification area, or use the key combination Fn
+ F5 and F6 (see “Function/Hot Key Indicators” on page 1 - 10) to adjust.

My internal microphone seems to be “Enable jack detection when device is plugged in” is disabled in Connector
disabled and/or I can still hear sound Settings (Device advanced settings) in the Realtek Audio Console control
from the speakers even though I have panel. Go to the Realtek Audio Console control panel and click Device
plugged headphones into the headphone advanced settings and make sure that “Enable jack detection when device is
jack. plugged in” is On.

Unwelcome numbers appear when Num Lock is turned ON (see “Function/Hot Key Indicators” on page 1 - 10).
typing.
7
I am sliding my finger up and down on the There are different Touchpad versions available on this computer, and this
right side of the Touchpad to scroll a version requires tapping/holding to scroll. Either tap repeatedly, or hold the
Window and the Touchpad does not finger down, at the top or bottom right of the Touchpad (depending on the
respond. scrolling direction required) to scroll the window.


Other Keyboards
If your keyboard is damaged or you just want to make a change, you can use any standard USB keyboard. The system will detect and
enable it automatically. However special functions/hot keys unique to the system’s regular keyboard may not work.

7 - 10 Problems and Possible Solutions

 Troubleshooting

Problem Possible Cause - Solution

The system freezes or the screen goes The system’s power saving features have timed-out. Use the AC/DC adapter,
dark. press the sleep (Fn + F12) key combination, or press the power button if no
LEDs are lit.

The system never goes into a power Power Options features are not enabled. Go to the Windows Power Options
saving mode. menu and enable the features you prefer (see “Power-Saving States” on
page 3 - 7). Make sure you have enabled Hibernate mode from the control
panel.

The computer is off (or in Sleep Mode) but The port is not powered on. Toggle power to the port using the Fn + power
powered by the AC/DC adapter plugged in button combination.
to a working outlet, or by battery with a
capacity above 20%. I have plugged a This function may not work with certain external USB compliant devices (check 7
device into the powered USB port in your device’s documentation). If this is the case, power the computer on and
order to charge it, but the device is not connect the external USB device in order to charge it.
charging.
Note that this function is designed to help charge USB compliant devices, but
is not designed to allow their operation.

The Wireless LAN/Bluetooth modules The modules are off as the computer is in Airplane Mode. Go to the Charms
cannot be detected. Bar and select Settings and then click the WiFi icon (Airplane mode should be
Off).

The PC Camera module cannot be The module is off. Press the Fn + F10 key combination in order to enable the
detected. module (see “Function/Hot Key Indicators” on page 1 - 10). Run the camera
application to view the camera picture.

Problems and Possible Solutions 7 - 11

 Troubleshooting

Problem Possible Cause - Solution

The Wireless LAN/Bluetooth modules The driver(s) for the module(s) have not been installed. Make sure you have
cannot be configured. installed the driver for the appropriate module (see the instructions for the
appropriate module in “Modules & Options” on page 6 - 1).

A file cannot be copied to/from a The transfer of data between the computer and a Bluetooth enabled device is
connected Bluetooth device. supported in one direction only (simultaneous data transfer is not
supported). If you are copying a file from your computer to a Bluetooth enabled
device, you will not be able to copy a file from the Bluetooth enabled device to
your computer until the file transfer process has been completed

No sound can be heard through an HDMI You have not configured the HDMI audio output. See “HDMI Audio
connected display. Configuration” on page C - 9.
7
Gaming performance is slow. It is recommended that you use Maximum fan speed when playing games.
Use the Fn + 1 key combination to adjust the fan speed.

7 - 12 Problems and Possible Solutions

 Troubleshooting

Problem Possible Cause - Solution

When using a Bluetooth headset the This is a common issue with Bluetooth headsets. To resolve this issue do the
audio appears to be mono and not following (you will need to repeat this procedure after every boot up, restart,
stereo. or when the system resumes from hibernation):
1. Go to the Devices & Printers control panel in Windows.
2. Double-click the Bluetooth headset.
3. Click Connect to complete the stereo connection.
OR
1. Go to the Sound control panel in Windows.
2. Right-click (in the Playback tab) the Bluetooth Stereo Audio device (the
default device is Headset).
3. Click Connect to complete the stereo connection.
7
A file being copied to/from a connected You may have the Bluetooth control panel (Settings > Devices > Bluetooth)
Bluetooth device appears to be open. When transferring data between the computer and a Bluetooth enabled
transferring very slowly. device, make sure that the Bluetooth control panel is closed.


Bluetooth Control Panel
(Settings > Devices)

Close the Bluetooth control pan-

el (pictured on the right) when
transferring data between the com-
puter and a Bluetooth enabled de-
vice.

Problems and Possible Solutions 7 - 13

 Troubleshooting

Problem Possible Cause - Solution

I can’t hear any sound from the You need to enable listening to the microphone in the audio control panel in
microphone in my connected headset, order to hear any sound through your connected headset as follows:
when trying to test the audio playback.
1. Right-click the volume control icon in the taskbar.
2. Select Recording Devices.

3. Double-click Microphone and select Listen.

4. Click to put a check in Listen to this device check box.
7

5. Click Apply.
6. You can then listen to the playback though the headset for testing.
7. Remember to disable this feature (remove the check from the Listen to
this device check box) otherwise you may hear an echo from the internal
microphone when you disconnect the headset.

7 - 14 Problems and Possible Solutions

 Interface (Ports & Jacks)

Appendix A: Interface (Ports & Jacks)

Overview
The following chapter will give a quick description of the interface (ports & jacks) which allow your computer
to communicate with external devices, connect to the internet etc.

Interface (Ports & Jacks) A - 1

 Interface (Ports & Jacks)

Notebook Ports and Jacks

Item Description

2-In-1 Audio Jack Headphones or speakers may be connected through this jack. Note: Set your system’s volume
Headphone/Microphone to a reduced level before connecting to this jack. Plug an external microphone in to this jack to
record, or use a communication device, on your computer.

DC-In Jack Plug the supplied AC/DC adapter into this jack to power your computer.

HDMI-Out Port The HDMI-Out (High-Definition Multimedia Interface) is an audio/video connector interface for
transmitting uncompressed digital streams. This allows you to connect an external monitor, TV or
Flat Panel Display etc. as a display device by means of a HDMI cable. Note that HDMI carries
both audio and video signals.
A
Microphone-In Jack Plug an external microphone in to this jack to record on your computer.

MicroSD Card Reader The card reader allows you to use some of the latest microSD digital storage cards. Push the card
into the slot and it will appear as a removable device. The compatible microSD card formats are
listed below:
• microSD / microSDHC / microSDXC

A - 2 Interface (Ports & Jacks)

 Interface (Ports & Jacks)

Item Description

Mini DisplayPort 1.4 The Mini DisplayPort is a miniaturized digital display interface standard that allows a digital audio/
video interconnect, between the computer and its external display or a home-theater system.

& DisplayPort 1.4 over The DisplayPort 1.4 over USB 3.2,Gen 2 (Type-C) combines full DisplayPort A/V performance
USB 3.2 Gen 2 (Type C) with SuperSpeed USB in a single connector. You can use a USB Type-C to HDMI or DisplayPort
compatible cable connected to the DisplayPort over USB Type-C port to connect an external
display


DisplayPort Cables
When using cables connected to the DisplayPort, try to make sure that the cables are not bent excessively, as
bending the cables may cause signal problems.

RJ-45 LAN Jack This port supports LAN (Network) functions (you will need to open the cover slightly before A
inserting a LAN cable).
Note: Broadband (e.g. ADSL) modems usually connect to the LAN port.

Security Lock Slot To prevent possible theft, a Kensington-type lock can be attached to this slot. Locks can be
purchased at any computer store.

Interface (Ports & Jacks) A - 3

 Interface (Ports & Jacks)

Item Description

USB 2.0 Port These USB ports are for low-speed peripherals such as keyboards, mice or scanners, and for
high-speed peripherals such as external HDDs, digital video cameras or high-speed scanners
etc. Devices can be plugged into the computer, and unplugged from the computer, without the
need to turn the system off (if the power rating of your USB device is 500mA or above, make sure
USB 3.2 Gen 2 (Type A) you use the power supply which comes with the device).
Port USB 2.0 ports have the ability to transmit data at a maximum speed of 480 Mbps. USB 3.2 (Gen
2) ports are capable of 10Gbps (SuperSpeed USB 10Gbps).

On this computer model there are two USB 3.2 Gen 2 Type A ports, one USB 2.0 port and
DisplayPort 1.4 over one Type C DisplayPort 1.4 over USB 3.2 Gen 2.
USB 3.2 Gen 2 (Type C)
Note: The maximum amount of current supplied by the USB Type-C port is 500 mA for USB2.0/
900 mA for USB 3.2.

A - 4 Interface (Ports & Jacks)

Appendix B: Control Center
Overview
The following chapter will give a quick description of the functions of the Control Center & Flexikey® appli-
cations.

Control Center
The Control Center provides quick access to Power Modes, Fan Speed Control settings, LED Keyboard
configuration and the Flexikey application. Click icons to access the appropriate menu, and make adjustments
as applicable.

Flexikey®
The Flexikey® application is a quick hotkey configuration application, which allows you to assign a single key
to launch multiple key combinations, to create text macros and to disable certain keys. The application can
also be used to configure the mouse buttons to create hotkeys for gaming etc. Click Flexikey in the Control
Center to launch the application.
B

Overview B - 1
 Run the Control Center from the Windows Start menu or by clicking the icon in the notifica-
tion area of the taskbar.

Figure B - 1 - Control Center Screens

B - 2 Overview
Fan Speed Setting
You can set the fan speed to Maximum (full power), Automatic or Custom from this menu item. The fan speed
will adjust itself automatically to control the heat of the CPU. However you can adjust the setting to maximum
if you prefer. You can use the Offset slider to adjust the settings to your preference, however these settings can
be overridden by the system as a safety precaution, if it requires heavier use of the fan.
The Custom setting allows you to click and drag on any of the 2 midrange nodes on the graph in order to adjust
the temperature parameters of the CPU Fan or GPU Fan (click on the CPU Fan or GPU Fan icon for either on
to select it, then click and drag either of the midrange nodes), then click Save to retain the setting changes.

Figure B - 2 - CPU/GPU Fan Custom Settings

Overview B - 3
 Power Modes
Power Modes allows you to adjust the power mode by clicking the appropriate icon.

B
Figure B - 3 - Power Modes

• Power Saving mode focuses on saving battery life (the CPU Turbo Boost and dGPU Turbo will be off).
• Quiet mode focuses on reducing fan noise and will decrease both CPU power and GPU power.
• Entertainment balances CPU and GPU power and is ideal for watching videos etc.
• Performance mode is ideal for gaming with higher CPU and GPU performance.

B - 4 Power Modes
LED Keyboard
The LED Keyboard menu will allow to change the Brightness and Keyboard Sleep Timer. The LED Key-
board application can be accessed by pressing the Fn plus key (or by clicking LED Keyboard in the Control
Center), or from the Windows Start menu
Help Button

Override Boot Effect

Effects Buttons On boot the colored key-

board will momentarily
flash. You can click in
the Override Boot Ef-
fect check box to dis-
able the keyboard
Keyboard Sections flashing effect as the
system boots.
B
Color Swatches

Figure B - 4 - LED Mode for Illuminated Colored LED Keyboards

LED Keyboard B - 5
 Color Swatch
The color swatch in the middle of the screen allows you to select a range of colors for your keyboard backlight
by clicking on the color required. Click to select any colors from the swatch to apply to the keyboard.

Figure B - 5 - Keyboard Color Swatch

Keyboard Sleep Timer

B Enable and then select the amount of time the system for which the system is idle before the keyboard LED en-
ters sleep mode (i.e. the LED keyboard illumination will turn off to save power).
Brightness
Click on any of the numbers (1 - 4) on the Brightness bar to set the brightness level of the LED Device. You
can also turn the keyboard backlight LED Device off by clicking the OFF button, or by using the Fn plus
key.

B - 6 LED Keyboard
Flexikey® Application
Click Flexikey in the Control Center or Start menu to launch the application.

Profiles
The controls at the top right side of the application relate to Profiles. You can Add/Delete Profiles (you can
maintain 12 active Profiles), Export and Import profiles by clicking on the appropriate icon. If you double-
click on a Profile you can change the Profile Name, and import an Image file (images created using PNG files).


Windows Key
Fn & P Keys
Note that you can
assign actions to
any keyboard key
except the Win-
dows key Fn
and P key.
B

Figure B - 6 - Flexikey® - Profiles (Keyboard Macro)

Flexikey® Application B - 7
 • EXPRESS KEY - This feature allows you to configure a single key to send multiple key combinations or to
create more useful shortcut keys. This is useful in gaming or when using applications which have a complex
set of keyboard shortcuts.
• EXPRESS TEXT - With this you can assign single keys to send commonly used strings of text.
• DISABLE - Use this function to disable any keyboard keys.
• STATISTICS - Use this to quickly record keys in use in any application, and to disable unused keys.

Keyboard Macro and Mouse Macro Settings

Click Enable (at the bottom right of the screen) to create settings for the keyboard and/or mouse
by clicking the tab at the bottom of the screen. Clicking on Keyboard Macro or Mouse Macro allows you to
access the settings page for the either the keyboard or mouse.

Enabling or Disabling Flexikey®

You can enable or disable Flexikey® (and therefore any hotkeys or mouse profile functions currently in use) by
B using the Fn + Backspace key combination. Pressing this key combination will toggle you between the currently
selected keyboard or mouse profile to the standard keyboard and/or mouse settings, and back again. An on screen
icon will also pop-up to display the status of the application as it is toggled on/off.

Figure B - 7 - FlexiKey On Screen Icons

B - 8 Flexikey® Application
Keyboard Macro
The keyboard macro settings allow you to configure actions for any single key (or a combination of keys). Click
the key and then select the action type (Express Key, Express Text or Disable) from the menu at the top of the
page.


Unused Keys
Note that you can as-
sign actions to any
keyboard key except
those that appear
blacked out e.g. the
Windows key
Fn, Alt and Ctrl keys
etc.

Figure B - 8 - Keyboard Macro

Flexikey® Application B - 9
 Mouse Macro
When an external mouse is attached, the mouse macro settings allow you to configure actions for the left 1 ,
right 2 and middle 3 buttons of the attached mouse, and also for any backward 4 and forward 5 buttons
if applicable (on a gaming type mouse). Click the button number and then select the action type (Express Key,
Express Text or Disable) from the menu.

1 2
4 3
5
B

Figure B - 9 - Mouse Macro Configuration

B - 10 Flexikey® Application
Keyboard Macro - Express Key
To configure a single key to send multiple key combinations, or to create more useful shortcut keys, use Express
Key.
1. Enable and select the Keyboard Macro, click on the chosen key to select it, and then click to select Express
Key.

Figure B - 10 - Keyboard Macro - Record Express Key

Keyboard Macro - Express Key B - 11

 2. In the following example we want to change an existing game key configuration which uses the left shift key for
sprinting, and the W key for moving forwards, to use the 1 key to combine this movement to sprint forward.
3. Click the Record button and then press the key or keys (in this case we will press Left Shift and W)
required (make sure you press the key(s) required and do not click on them).
4. Click the Record button again to complete the process and stop recording.
5. If you want to remove any individual key click to select it, and then click Restore.
6. Any assigned Express Keys will be highlighted in green.

B - 12 Keyboard Macro - Express Key

Enabling Delay Time
If you want to create a delay between key presses within the key combination, then you can use Enable Delay
Time function to do so.
1. Enable and select the keyboard under your chosen profile, click on the chosen key to select it, and then click to
select Express Key.
2. Click the Record button and then press the key or keys required in the sequence and time delay
between key presses required (make sure you press the key(s) required and do not click on them).
3. Click the Record button again to complete the process and stop recording.
4. Click to select a key in the sequence and click Enable Delay Time , then click a key to view
the time delay.

Figure B - 11 - Enable Delay Time

Keyboard Macro - Express Key B - 13

 5. You can edit the delay between key presses by clicking in the Delay Time (MS) field and typing a new number
for the delay between the key presses.

Figure B - 12 - Time Record Between Key Presses

6. If you want to remove any individual key click to select it, and then click the delete symbol.
7. If you want to clear all the settings click Restore to return to the default key setting.

B - 14 Keyboard Macro - Express Key

Keyboard Macro - Express Text
A single key can be set to send a string of text within any application using Express Text.
1. Enable and select the keyboard, click to select a key, and then click to select Express Text.
2. Click the Record button in Start key and press the keys to use (the Start key is the key used to in your target
program to open a text message).
3. Click in the Text Context field and type in your message and click Save.

Figure B - 13 - Keyboard Macro - Express Text

Keyboard Macro - Express Text B - 15

 4. Click the Record button in Send and press the keys to use if required (the Send key is the key used to in your
target program to send a text message e.g. the Enter key would be the most commonly used).
5. The key will now be configured to send the text message in the target program under your chosen Profile, and
the key will appear in blue.
6. If you want to remove any Express Text key, select it and click on Restore.


Copy & Paste Text
Note that some applications and games do not support copy and pasted text. Where this is the case, any text you may have
copy and pasted in to the “Type to Text” field may not be displayed within the application. In this case you will need to type
the text into the field instead.

B - 16 Keyboard Macro - Express Text

Keyboard Macro - Disable
You can use the program to disable any keys not required.
1. Enable and select the keyboard, click to select a key to disable, and then click to select Disable.
2. The key will now be disabled.
3. If you want to enable the key again, select it and click on Restore.
4. The key will be disabled, and the key will appear in Gray.

Keyboard Macro - Disable B - 17

 Mouse Macro - Express Key
To assign a mouse button click to send multiple key combinations (an external mouse must be attached), or to
create more useful shortcut keys, use Express Key.
1. Enable and select the mouse, click on a mouse button to select it, and then click to select Express Key.
2. In the following example we will configure the central mouse wheel to combine the actions of left shift key for
sprinting, and the W key for moving forwards in a game program.
3. Click on the central mouse wheel for the shortcut action.
4. Click the Record button and then press the key or keys (in this case we will press Left Shift and W)
required (make sure you press the key(s) required and do not click on them).
5. Click the Record button again to complete the process and stop recording.
6. If you want to remove any mouse setting click to select it, and then click Restore.
7. The mouse button for any assigned Express Keys will appear in green.

Enabling Time Record for Mouse Settings

If you want to create a delay between key presses within the mouse click combination, then you can use Time
B Record function to do so in the same manner as that used for keyboard settings (see “Enabling Delay Time” on
page B - 13).

B - 18 Mouse Macro - Express Key

Mouse Macro - Express Text
A mouse button click can be set to send a string of text within any application using Express Text.
1. Enable and select the mouse, click on a mouse button to select it, and then click to select Express Text.
2. Click the Record button in Start key and press the keys to use (the Start key is the key used to in your target
program to open a text message). Click the Record button again to stop the process.
3. Click in the Text Context field and type in your message and click Save.
4. Click the Record button in Send and press the keys to use (the Send key is the key used to in your target
program to send a text message e.g. the Enter key would be the most commonly used). Click the Record
button again to stop the process.
5. The key will now be configured to send the text message in the target program under your chosen Profile, and
the key will appear in blue.
6. If you want to remove any Express Text key, select it and click on Restore.


Copy & Paste Text
Note that some applications and games do not support copy and pasted text. Where this is the case, any text you may have B
copy and pasted in to the “Type to Text” field may not be displayed within the application. In this case you will need to type
the text into the field instead.

Mouse Macro - Express Text B - 19

 Mouse Macro - Disable
You can use the program to disable any mouse button clicks if not required.
1. Enable and select the mouse, click on a mouse button to select it, and then click to select Disable.
2. The button click will now be disabled.
3. If you want to enable the button again, select it and click on Restore.
4. The button click will be disabled under your chosen Profile, and the key will appear in Gray.

B - 20 Mouse Macro - Disable

Statistics
The Statistics tab allows you to record keys used in any application, and to disable any infrequently, or unused,
keys to save any accidental incorrect key presses.
1. Click the Statistics Tab, and press the Record button to start recording the frequency of key presses for keys used.
2. You can then go to the application for which you wish to use the profile, and use the application as per normal
so that a standard set of keys used may be recorded.
3. Return to the Flexikey® application and press Record button again to stop recording.
4. At the end of the recording process colors will represent the frequency of key presses, with the darker keys as
the most frequent through to lighter the less frequent (the color dial on the left of the screen displays the color
code against the number of key presses).
5. You can move the mouse over any key to see the number of times it has been pressed.
6. If you want to disable a key click Quick Disable and click the keys you wish to disable (the key will become
grayed out) and then click Save to retain the settings.

Figure B - 14 - Statistics

Statistics B - 21
B

B - 22
 Video Driver Controls

Appendix C: Video Driver Controls

Overview
The video features for this computer can be configured using the Windows Display 
Settings or NVIDIA control panel. Video Card Options
Note that card types,
specifications and driv-
ers are subject to contin-
ual updates and
changes. Check with
your distributor/supplier
for the latest details on
video cards supported.

Overview C - 1
 Video Driver Controls

Video Driver Installation


Make sure you install the drivers in the order indicated in Table , on page 4 - 4. In-
Video Card Options sert the Device Drivers & Utilities + User’s Manual disc into an attached DVD drive
Note that card types, and click Install Drivers (button).
specifications and driv-
ers are subject to contin-
NVIDIA Video (VGA)
ual updates and 1. Click 2.Install NVIDIA VGA Driver > Yes.
changes. Check with 2. Click AGREE AND CONTINUE (button) to accept the terms of the
your distributor/supplier
for the latest details on license agreement.
video cards supported. 3. Click Next.
4. Click Close to complete the installation.
5. Go to the Microsoft Store to download the NVIDIA Control Panel.
NVIDIA Apps
1. Click 3.Install NVIDIA Apps > Yes.
2. Click AGREE AND CONTINUE (button) to accept the terms of the
license agreement.
C 3. Click Next.
Note: After installing the
4. Click Close.
video driver go to the Dis- 5. After all the drivers have been installed (an internet connection is required)
play control panel to adjust
the video settings to the run the NVIDIA GeForce Experience by clicking the desktop icon (or
highest resolution. App).

C - 2 Video Driver Installation

 Video Driver Controls

NVIDIA GeForce Experience 

If you have a working internet connection (and you will need remain connected NVIDIA GeForce
to the internet to run NVIDIA GeForce Experience) you can click the NVIDIA Experience
GeForce Experience desktop icon (or App) to run the application. This will op- Version
timize your gaming settings for your NVIDIA GPU by downloading the latest set-
Note that the NVIDIA
tings from the NVIDIA cloud data center. GeForce Experience
application is subject
You may need to create an NVIDIA account to log-in to the system (alternatively to constant, change,
you may be able to use your Facebook or Google account to log-in). update and revision,
so make sure you con-
nect and update regu-
After logging in to the system you can click through any on-screen instructions to larly in order to get the
update your settings and check for installed games etc. latest settings and in-
formation.
By running the NVIDIA GeForce Experience you will be able to download the lat-
est drivers to insure compatibility with games, power saving features and various
other enhancements for your NVIDIA GPU (these features are subject to change and
update so check with the NVIDIA website for the latest information).
C
Note that to enable BatteryBoost you must be connected to the internet (see over).

NVIDIA GeForce Experience C - 3

 Video Driver Controls

NVIDIA GeForce Experience - BatteryBoost

BatteryBoost allows you to optimize your system’s battery life when gaming. You
can adjust the BatteryBoost slider in Preferences > BatteryBoost (make sure you
have restarted the computer after the first run of NVIDIA GeForce Experience).
Running BatteryBoost
1. On first run of NVIDIA GeForce Experience you should be connected to the inter-
net (BatteryBoost will not appear at this stage).
2. After the first run you should restart the computer manually, but you must still be
connected to the internet (the LAN cable should be plugged-in, or your WiFi
connection should be set to Connect Automatically) as the computer restarts.
3. BatteryBoost will be present when NVIDIA GeForce Experience is run again.

Click to put a tick in the box alongside BatteryBoost to enable the feature, then ad-
just the slider towards Longer battery life or Higher performance as preferred.

C - 4 NVIDIA GeForce Experience

 Video Driver Controls

Configure Other Displays Using Project

You can configure attached displays from Project.
1. Attach your external display(s) to the appropriate port, and turn it(them) on.
2. Press the + P key combination.
3. Click on any one of the options from the menu to select PC screen only,
Duplicate, Extend or Second screen only.
4. You can also click Connect to a wireless display at the bottom of the Project
screen and follow the steps to connect to any wireless enabled display.

Figure C - 1
Project

Configure Other Displays Using Project C - 5

 Video Driver Controls

Configuring an External Display In Windows

The System > Display Control Panel in Settings may also be used to configure dis-
plays.
1. Attach your external display to the appropriate port, and turn it on.
2. Click the Start Menu and click Settings > System (or right-click the desktop and
select Display Settings).
3. Click the Multiple Displays menu and select Duplicate these displays, Extend
these displays or Show only on 1/2.
4. Click Keep changes to save any changes made.

Figure C - 2
System > Display
(Multiple Displays)

C - 6 Configuring an External Display In Windows

 Video Driver Controls

5. You can configure up to 3 displays from the System > Display menu.

3 Connected
Displays
Note that when 3 dis-
plays are connected,
only 2 displays may be
configured in Duplicate
mode.

Figure C - 3
System > Display
(3 Connected
Displays)

Configuring an External Display In Windows C - 7

 Video Driver Controls

HDMI Audio Configuration


HDMI (High-Definition Multimedia Interface) carries both audio and video signals.
Volume Adjustment
In some cases it will be necessary to go to the Sound control panel and manually
The sound volume level configure the HDMI audio output as per the instructions below.
can be clicking using the
volume control icon 1. Go to the Sound control panel.
in the notification area 2. Click Playback (tab)
of the taskbar. 3. The playback device will be selected.
4. You may need to select the audio device and click Set Default (button).
5. Double-click the device to access the control panel tabs.

Figure C - 4
Sound - HDMI
Device (set Default)

C - 8 HDMI Audio Configuration

 Video Driver Controls

6. Adjust the HDMI settings from the control panel tabs.

7. Click OK to close the Sound control panel.

Figure C - 5
HDMI Device
Properties

HDMI Audio Configuration C - 9

 Video Driver Controls

HDMI Notes
 • Connect a device with HDMI support to the HDMI-Out port BEFORE attempt-
Other Applications ing to play audio/video sources through the device.
• To play audio sources through your external display’s (TV or LCD) speakers
If you are using a third you will need to go to the audio configuration control panel on the display and
party application to play
DVDs etc. from any at-
configure the audio input accordingly (see your display device manual).
tached DVD device,
you will need to consult
HDMI Video Configuration
the application’s docu- 1. Connect an HDMI cable from the HDMI-Out port to your external display.
mentation to see the 2. Configure your external display as per the instructions in this chapter.
appropriate audio con- 3. Set up your external display (TV or LCD) for HDMI input (see your display device
figuration (the applica- manual).
tion must support digital 4. You can now play video/audio sources through your external display.
to analog translation).

C - 10 HDMI Audio Configuration

 Video Driver Controls

Wireless Display
Wireless Display uses your Wireless LAN module/WLAN Bluetooth Combo mod-

ule (you need to make sure that your video adapter/display device is compatible Compatible
with your particular WLAN/Combo module) in conjunction with a compatible Adapters
video adapter/display device (purchased separately) to allow you to display the For a list of compatible
contents of the notebook display on another display (e.g. HDTV), without the need adapters check the vid-
to have cables stretching across a room. eo adapter/display de-
vice documentation, or
with your distributor/
You can use the wireless display to play games, browse the internet, display videos supplier.
or photo slide shows on your TV/external display without using HDMI or A/V ca-
bles.

Before configuring Wireless Display you will need to set up your compatible
adapter with your display/speakers. Connect the adapter using an HDMI or A/V ca-
ble and turn on the display (or in the case of speakers connect them to the wireless
speaker adapter with the cables provided with the adapter), and then set the display
to the appropriate input channel (see the documentation supplied with your compat-
ible adapter/display for full details). C

Note that no driver or application is required for wireless display in Windows 10.

HDMI Audio Configuration C - 11

 Video Driver Controls

Wireless Display Configuration

1. Note that no driver or application is required for wireless display in Windows 10.
2. Press the + P key combination.
3. Click Connect to a wireless display at the bottom of the Project screen and
follow the steps to connect to any wireless enabled display.

Figure C - 6
Add a Wireless
Display

4. The system will then search for compatible display devices (this may take up to
60 seconds so allow time for this to complete).
5. Double-click any detected display device in the list.

C - 12 Wireless Display Configuration

 Video Driver Controls

6. Double-click any detected display device in the list.

7. You may then need to input a pin number for the device to which you are
connecting and click Next.
8. The display will then connect (for specific settings for your display see the
documentation supplied with your compatible adapter/display for full details).
9. Go to the Project menu and click Disconnect to temporarily disconnect from the
wireless display.
10. To permanently disconnect from the display (you will need to go back through the
connection process again) you can select it in Devices and click Remove Device
> Yes.

Wireless Display Configuration C - 13

 Video Driver Controls

NVIDIA Control Panel

More advanced video configuration options are provided in the NVIDIA Control
Panel tab.
1. Access the NVIDIA Control Panel from the Start menu in Windows (or right-click
the desktop and select NVIDIA Control Panel).

Figure C - 7
NVIDIA Control
Panel

C - 14 NVIDIA Control Panel

 Video Driver Controls

The NVIDIA Control Panel provides additional video configuration controls and
tools which allow quick access to features such as image settings, 3D Settings and 
video configuration. Navigating the
Control Panel
Navigate through the
control panels in much
the same way as you
would a web page. Click
on the sub-heading
tasks in the left menu
(and on the highlighted
links) for information.
Use the buttons on the
top left to go back, for-
ward etc.

Figure C - 8 C
NVIDIA Control
Panel (Basic)

NVIDIA Control Panel C - 15

 Video Driver Controls

Figure C - 9
NVIDIA Control
Panel

C - 16 NVIDIA Control Panel

 Video Driver Controls

The Help menus provide index and search features, and direct links to the NVIDIA
website etc.

Figure C - 10
Help Menu

NVIDIA Control Panel C - 17

 Video Driver Controls

Manage 3D Settings
Global Settings allows you to set the preferred graphics processor for overall use.
Program Settings allows you to make specific adjustments for installed applications.
1. Go to the NVIDIA Control Panel.
2. Click Manage 3D Settings (3D Settings) and select Program Settings (tab).
3. Select a program to customize from the drop-down menu, or click Add to add
any program that does not appear in the menu.
4. Click the Setting menu items to select any options required.
5. Click Apply to save the settings.

Figure C - 11
Manage 3D Settings
(Program Settings)

C - 18 NVIDIA Control Panel

 Video Driver Controls

Change Resolution
You can Change Resolution for your attached displays from the NVIDIA control
panel.
1. Attach your external display to the appropriate port, and turn it on.
2. Go to the NVIDIA Control Panel.
3. Double-click Display (if the sub-menus are not visible), and then click Change
resolution.
4. Click to select the display, and then adjust the settings from “2.Choose the
resolution.” and “3.Apply the following settings.”
5. Click Apply to save the settings.

Figure C - 12
Change Resolution

Change Resolution C - 19
 Video Driver Controls


Display Devices - NVIDIA CP
Note that you can use an HDMI (High-Definition Multimedia Interface) cable con-
Configuring
External Displays
nected to the HDMI-Out port and/or a Mini DisplayPort compatible cable connected
to the Mini DisplayPort or the DisplayPort over USB 3.2,Gen 2 (Type-C) to connect
When multiple external an external display. See your external display device’s manual to see which formats
display are attached to
it supports.
the HDMI or Mini Dis-
play Port, it is recom-
mended that you use Display Mode Description
the System (in Settings
Single One of the connected displays is used as the display device
- page C - 6) control
panel or the + P (or Clone simply shows an exact copy of the Primary display desktop on the other
Clone
Fn + F7 - page C - 5) key display(s). This mode will drive multiple displays with the same content
combination, to config-
ure the external dis- Extend treats connected displays as separate devices, and they act as a virtual
plays. desktop resulting in a large workspace. When enabled, you can drag any icons or
Extend
windows across to the other display desktop. It is therefore possible to have one
program visible in one display, and a different program visible in the other display

Table C - 1
Display Modes
C NVIDIA

C - 20 Display Devices - NVIDIA CP

 Video Driver Controls

Configuring an External Display (NVIDIA) 

Clone the External Displays
1. Attach your external display(s) to the appropriate port, and turn it(them) on. Display Not Shown
2. Go to the NVIDIA Control Panel. If the attached display
3. Double-click Display (if the sub-menus are not visible), and then click Set up does not appear in the
multiple displays. “1.Select the displays
4. Any attached display will appear under “1.Select the displays you want to use.” you want to use.” win-
dow, click “My Display
is not shown...” and
then click the appropri-
ate button to force de-
tection of the missing
display.

HDMI Audio Setup

See “HDMI Audio Con-
figuration” on page C -
8 for instructions on con-
figuring audio for HDMI
display devices.
C
Figure C - 13
5. Click the check box alongside any display you wish to use. Set Up Multiple
6. Click Apply > Yes to save any changes made (the Apply button will appear in the Displays
bottom right of the control panel when changes have been made).

Configuring an External Display (NVIDIA) C - 21

 Video Driver Controls

Extending the Display

 1. Attach your external display(s) to the appropriate port, and turn it(them) on.
2. Go to the NVIDIA Control Panel.
Changing the
3. Double-click Display (if the sub-menus are not visible), and then click Set up
Primary Display on
multiple displays.
Extended Displays
4. Click to select a primary display under “1.Select the displays you want to use.”
If you want to switch the 5. Right-click the icons under “2.Drag the icons to match ....” and select Extend.
primary display if the
displays are extended
then right-click the sec-
ondary display icon and
select “Make Primary”.
Click Apply > Yes to
save the change (see
over).

Figure C - 14
Extend the Display
C

Right-click Extend

C - 22 Configuring an External Display (NVIDIA)

 Video Driver Controls

6. The Primary display (the main window display) will be denoted by an asterisk * in
the top right corner of the icon.
7. To change the Primary display right-click the icon and select Make primary.
8. Click Apply > Yes to save any changes.

Figure C - 15
Switch Primary
Display

Right-click and select “Make primary” and click Apply > Yes
to save changes.

Configuring an External Display (NVIDIA) C - 23

 Video Driver Controls

9. You can drag the icons to match the desktop layout you want to use (e.g. you may
want to extend the display to the right or left of the primary display).
10. Click Apply > Yes to save any further changes.

Figure C - 16
Drag Display
Icons

Drag the display icons to match the layout you want to use.

C - 24 Configuring an External Display (NVIDIA)

 Video Driver Controls

HDCP Status
If your external display is HDCP (High Bandwith Digital Content protection) com-
patible then the NVIDIA control panel will display the HDCP system status.

Figure C - 17
HDCP Status

HDCP Status C - 25
 Video Driver Controls

Adjust Video Settings

You can adjust video color and image settings from the Video sub-menus.
1. Go to the NVIDIA Control Panel.
2. Click “+” next to Video if its sub-items are not shown and then click either Adjust
video color settings or Adjust video image settings.
3. Make any adjustments required for any display and click Apply to save the
settings.

Figure C - 18
Adjust Video Color
Settings

C - 26 Adjust Video Settings

 Video Driver Controls

Configure Surround, PhysX®

NVIDIA® PhysX® is a physics engine that can use the GPU to accelerate game and
3D application performance. You can select the GeForce video card or CPU as a
PhysX® processor, or configure the computer to auto-select a PhysX® processor
(recommended default setting).
1. Go to the NVIDIA Control Panel.
2. Click Configure Surround, PhysX.
3. Click to select a processor from the menu (PhysX Settings); Auto-select
(recommended) is the default setting.
4. Click Apply to save the settings.

Figure C - 19
Configure
Surround, PhysX

Configure Surround, PhysX® C - 27

 Video Driver Controls

Set Digital Audio

As HDMI (High-Definition Multimedia Interface) carries both audio and video sig-
nals you can configure the audio output from the NVIDIA control panel and Sound
control panel. The settings will depend upon the external HDMI display to which
you have connected.
Connected displays will appear alongside the appropriate port. Click “Open Win-
dows Sound Settings” (button) to access the Sound control panel.

Figure C - 20
Set up Digital Audio

C - 28 Set Digital Audio

 Specifications

Appendix D: Specifications

Latest Specification Information
The specifications listed in this Appendix are correct at the time of going to press. Certain items (particularly processor types/
speeds and CD/DVD device types) may be changed, updated or delayed due to the manufacturer's release schedule. Check
with your distributor/supplier for details.

Note that this computer model series may support a range of CPUs and/or video adapters.

To find out which CPU is installed on your system go to the Start menu and select Settings, and then select System and
click About. This will also provide information on the amount of Installed RAM etc.

To get information on your system’s video adapter go to the Start menu and select Settings, and then select System and
click Display> Advanced display settings > Display adapter properties.

Specifications D - 1
 Specifications

Core Logic Storage Interface

AMD B450 Chipset One Changeable 2.5" 7mm (h) Hard Disk One USB 2.0 Port (Type-A)
Drives (HDD) / Solid State Drives (SSD) Two USB 3.2 Gen 2 Ports (Type-A)
Display with SATA Interface One DisplayPort 1.4 over USB 3.2 Gen 2
15.6” / 39.62cm, FHD (1920 * 1080), One M.2 2280 SSD with SATA/PCIe Gen 3 Port (Type C)
16:9, 3.2mm Thick Backlit Panel x4 Interface One DisplayPort 1.4
OR ===============================
Memory One M.2 2280 SSD with PCIe Gen 2 x4 *Note: The maximum amount of current supplied
by standard USB Type-C ports is 500 mA for
Interface USB2.0/900 mA for USB 3.2.
Dual Channel DDR4
===============================
Two 260 Pins SO-DIMM Sockets Audio
One Mini DisplayPort 1.4
Supporting DDR4 2666MHz / 3200MHz
High Definition Audio Interface One HDMI-Out (High-Definition
Memory Modules (real operational Built-In Array Microphone Multimedia Interface) Port (with HDCP)
frequency depends on the FSB of the
Two Built-In Speakers One 2-in-1 Audio Jack
processor)
Sound Blaster™ Cinema 6 (Headphone / Microphone)
Memory Expandable up to 64GB, One Microphone Jack
Compatible with 8GB, 16GB, or 32GB Pointing Device & Keyboard One RJ-45 LAN Jack
Modules One DC-In Jack
Full Size Multi-Colored Illuminated
 (whole) LED Keyboard with Numeric Pad Card Reader
SO-DIMM Memory Types Built-in Secure pad OR Touchpad with
All SO-DIMM memory modules installed in the Micro SD Push-Push Card Reader
Microsoft PTP Multi-Gesture and
system should be identical (the same size and
Scrolling Functionality - (Factory Option)
D brand) in order to prevent unexpected system
behavior.
Don’t mix SO-DIMM memory module sizes and
brands in order to prevent system problems.

D - 2 Specifications
 Specifications

Slots Power Management Features (For Some Model Designs)

Three M.2 Card Slots: Supports Wake on LAN Shipping Mode

Slot 1: for M.2 2230 WLAN Combo Module Supports Wake on USB (AC Mode Only) FlexiCharger
Card with PCIe/USB/ Interfaces (E Key) Supports Wake on RTC Alarm (AC Mode Virtual Reality Ready
Slot 2 for M.2 2280 SSD (Solid State Only) Windows® Mixed Reality Compatible
Drive) Card with SATA / PCIe Gen 3*4 These features apply to some individual model
Power & Battery designs within this series (check with your distributor/
Interface (M Key) supplier for details)

Slot 3 for M.2 2280 SSD (Solid State Built-in 6 Cell Smart Lithium-Ion Battery
Pack 62WH Indicators
Drive) Card with PCIe Gen 2*4 Interface
(M Key) Design I: LED Indicators - Power/Suspend, Battery,
Full Range AC/DC Adapter AC input 100 HDD, Airplane Mode, Camera
Communication
- 240V, 50 - 60Hz, DC Output 19.5V,
Operating System
Built-In 10/100/1000Mb Base-TX 9.23A (180 Watts)
Ethernet LAN Design II: Windows® 10 19H2 (64-bit)
1.0M HD PC Video Camera Module Full Range AC/DC Adapter AC input 100
BIOS
Intel® Dual Band Wireless-AC 9260 - 240V, 50 - 60Hz, DC Output 19.5V,
(2*2 802.11 ac) WLAN + Bluetooth M.2 11.8A (230 Watts) One 128Mb SPI Flash ROM
2230 Combo Module (Factory Option) Insyde BIOS
Security
Intel® Wi-Fi 6 AX-200 (2*2 802.11 ax)
WLAN + Bluetooth M.2 2230 Module Security (Kensington® Type) Lock Slot
(Factory Option) Area Fingerprint (Factory Option)
Qualcomm® Rivet Killer™ Dual Band
BIOS Password D
Wireless-AC 1650x (2*2 802.11 ac) TPM 2.0 (Factory Option)
WLAN + Bluetooth Combo M.2 2230 FTPM for Systems Without Hardware
Module (Factory Option) TPM

Specifications D - 3
 Specifications

Environmental Spec

Temperature
Operating: 5°C - 35°C
Non-Operating: -20°C - 60°C
Relative Humidity
Operating: 20% - 80%
Non-Operating: 10% - 90%

Dimensions & Weight

361mm (w) * 258mm (d) * 32.5mm(h)

2.7kg *Barebone System with Battery

*A barebone system does not include the HDD,

RAM, adapter, power cord and factory option
modules (weight tolerance within +/- 5%).

D - 4 Specifications