An Infopro Learning Hello!

Your Full Service Provider…

…we are a performance transformation and learning experience design company. For over 25 years, we have
been placing people at the center of business transformation. We do this through specialized performance
improvement programs that unleash the potential of your people, based on their industry and job roles.

Kerri Simmons, Vice President of Performance Solutions

[email protected]
1 | © 2020 Infopro Learning
619.550.2436
 Our Global Footprint

Denmark

Washington United
Chicago
Oregon Kingdom Germany
Colorado New York
Japan
California Texas
New Jersey
Florida India
Mexico
Malaysia

Singapore

• 1500+ Employees globally

• 20+ Learning Strategists
Australia
• 180+ Instructional Designers
• 200+ Multimedia Developers
• 40+ Project Managers
• 60+ QA Engineers & CQA
• 100+ Programmer/Technologists

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 Our Brand Promises
The keys to our success: Guiding Principles

Meaningful Learning Measurable Performance Sustainable Operational

Experiences Impact Efficiency

Meaningful and engaging learning Transforming performance by creating Optimized workforce, technology
experiences that attract and engage and delivering engaging learning platforms, and governance enables
employees across every stage in the experiences that solve your most your organization to improve speed and
learning journey challenging business problems agility while reducing cost

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 Our Services
Learning and Development Services

We can support your

Design and develop Design mechanism to
training initiatives
engaging and measure the
from
innovative learning effectiveness of
conceptualization to
assets learning programs
deployment &
sustenance

Create learning Delivering trainings via

Leverage our technology We can be your arm that
strategies for learning LMS as well as
skills to complement the manages your vendors
program and delivering engaging
learning journeys. providing different services
curriculums classroom trainings

Program Governance is our overarching service that

spans across all services we offer

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 Full-Service L&D Solutions
Development to Delivery, and everything in between

Custom Content Development Learning Technology

Development in any modality, with any We have the tools to help you get the
authoring tool – you own it afterwards most out of your learning assets!
Learning Technology Microsite
Custom Content Microsite

Learning Staffing Leadership Development

When you need resources, available for We have fully customizable, off-the-
short-term or long-term durations shelf courses to help develop soft skills
Learning Staffing Microsite L&D Microsite

Learning Strategy Managed Learning Services

When you need help assessing, aligning, We can manage the entire end-to-end
and planning your learning strategy L&D organization
Learning Strategy Microsite MLS Microsite

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 Trusted by Innovators, Leaders, and Experts
25 years of building lasting relationships

Clients Partners Accolades

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 Personalized Learning Experiences
Crafting unique learning journeys for employees and customers

Analysis to Evaluation

eLearning

ILT and vILT

Mobile Learning

Games & Simulations

Large-Scale Projects

Performance Support

Video, Audio & Animation

Branding & Communications

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Needs Analysis &
Design Strategy
Offerings
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 Personalized Learning Experiences
Crafting unique learning journeys for employees and customers

AWARENESS CONCEPT SKILLS ASSESSMENT APPLICATION COLLABORATION REINFORCEMENT

Teasers/ Background Interactive Check of Application Skills Coaching $ Reminders &

Pre-marketing Knowledge Training Understanding in Workplace Mentoring Follow-up

FORMAL INFORMAL

Modality:

Learning Tech Job Aids Gamification Instructor Led Videos eLearning EPSS Simulations Mobile

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 Our Approach to Needs Analysis and Design Strategy
We modernize all aspects of the courses

We recommend carrying out a Training Needs Analysis and Design Strategy exercise to assess, align, and plan the activities for enhancing your training content.
This exercise will enable us to determine the extent of the enhancements as well as determine the best approach to meet your needs.
As part of the strategy exercise:
• We will meet with stakeholders, and the target audience to understand the current and desired states
• Based on the information gathered, we will review overall project goals
• We will provide tactical and strategical recommendations, as well as a budget and implementation roadmap
• Upon mutual agreement, we will enter the development phase

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 Needs Analysis & Design Strategy
What happens before Development?

CREATE ID / UX / VISUAL STRATEGY THAT ADDRESSES THE BUSINESS NEED

• Reviewing source content and • Stakeholder meetings to • Design Strategy

identifying gaps determine intrinsic and • Content
• Audience / Task analysis extrinsic needs. Typically, Recommendations
• Learning technology we interact with the • Other Considerations
infrastructure (SharePoint) following people groups • Roadmap:
assessment during these sessions: • Project plan
• Target Audience (if • Budget and resources
possible) • Prototyping
• Partners
• Management
• L&D Staff
Samples of Some of our Tools from our
Strategy Toolbox
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Global Learning
Delivery Facilitation

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YOUR SUCCESS IS OUR PRIORITY
Click the play button below to view our showreel on Training Delivery and Facilitation.

PRESS PLAY

Click here to view demo.

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Learning
Management System

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Learning platforms and systems
Enabling learning experiences & driving engagement

Mobile Apps GnosisConnect LMS

Mobile apps and tools developed to Built to manage a true blended
enhance learning experiences and learning environment and delivered
provide point of impact support. on desktop and mobile devices,
GnosisConnect LMS provides simple
and intuitive access to content, how
and when your learners want it.

Gnosis Collaborate Video Delivery Platform

A smart, intelligent, next generation Video curation, clipping, and sharing,
learning platform that is easy-to-use video indexing, seamless browsing,
and provides an avenue for the and sharing and collaboration.
collation of information.

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Unlock:LEARN Learning Management System
Enabling learning experiences & driving engagement

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Unlock: LEARN LMS
We recommend that continuous learning be encouraged through GnosisConnect LMS.

The GnosisConnect platform is built to be a simple, intuitive tool to deliver exceptional learning experiences and easy administration. The entire system has
been created with a light weight, highly customizable framework that allows for simple, quick, and painless deployment of learning programs internally.

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Samples

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Custom Apps

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 Custom Mobile Apps
Onboarding

Click here to view demo.

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Learner Experience Portal
Generation Retail Training Example

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Learner’s journey design integrated with LMS and mobile app
User friendly learner journey for better user experience on material design

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Micro-Learning &
Video Based Training

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 Mobisodes (Animated Videos) Example
Story telling, Photo-based Animated Video

Click here to view demo.

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 Mobisodes (Animated Videos) Example
Illustrated

Click here to view demo.

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 Mobisodes (Animated Videos) Example
Video-Based

Click here to view demo.

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 Mobisodes (Animated Videos) Example
Driving Transformation

Click here to view demo.

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E-Learning Training

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 E-Learning
Levels 2 Example

Click here to view demo.

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 LMS + System’s Training

Click here to view demo.

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 Custom User Interfaces
Fun way to explore your learner journey

Click here to view demo.

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 E-Learning
Scenario Based Training

Click here to view demo.

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 Gamification Examples
Product Knowledge

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 3D Games-Based Learning courses

Combines core course content and game-like elements to

immerse the learner in a fun, engaging way that
incentivizes and rewards the learner to retain and apply
the course content. May include the use of badging and
points.
Development Time: 4+ weeks depending on scope of
work.

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 Translation & Localization Services
Johnson Controls: Code of Ethics - Multiple Languages

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 Project Lifecycle
Here’s what happens after the project begins

Reference Content
from Client

Alpha Review
by Client

Beta Review
by Client

Sign Off by
Client

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 Quality Assurance
Write a short summary

Each of our WBTs must pass through four quality gates

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Augmented Reality

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 Augmented Reality

We can enhance the learner experience further with the use of

Augmented Reality (AR). Some use cases for AR are provided below:

• Scan images to journey through the stores, corporate offices and a

whole lot more!
• Customer engagement scenarios etc.
• Scan posters to unlock and download materials at each stage of
the learning journey (welcome email, host mindset and service
philosophy pointers, cue cards, interactive PDFs, games, etc.)
• Scan QR codes to discover local highlights and delights!

One asset – multiple use cases:

• in training
• on the Motto website
• for enhancing guest experience
• for marketing,
• in promotion events, etc.
Using an Android or iOS AR app, learners/guests can scan an image (called a "Trigger")
and reveal deeper content layered on top of the image. All material downloaded by the
participants will stay in the app for future reference.

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 Augmented Reality

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 Augmented Reality
Instore or customer engagement experiences

Activated via an instore sticker / poster distributed to all retail shops, the
augmented reality in-store tips are pushed via the App. A notification is
sent to Retail Professionals to look out for hints and tip updates using their
smart phone / device. When pointed at the trigger, the device launches an
augmented tip of the day.

These augmented experiences could be video or static image based - Hey! Got a few
More importantly, they are short and designed to be something that minutes to learn
how to be a client
everyone starts their day with, or fits it in when not dealing with super hero?
customers.

We think the augmented approach brings learning to life in the context of

the environment in which each of these employees work. It makes it feel
personal and about them, and it keeps interest and engagement.
Tell me more!
We think that this could create a real wow factor – something that creates
some ground swell and excitement with Retail Professionals and I’ll come back later!
something that they look forward to checking each day.

There are obviously many options around how we implement a feature

like this and we look forward to discussing our ideas with you further.

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Instructor-Led &
Virtual Instructor-Led
Training
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 Personalized Learning Experiences
Instructor Led Training & Virtual Instructor Led Training

44 | © 2020 InfoPro Learning Click here to view full ILT& vILT Services offerings.
 Instructor-Led Learning Journeys

Instructional Design

At Infopro Learning, we believe part of our

“secret sauce” recipe is the fusion between good
instructional design and visual design. Together,
these create the learning experience for all types
of adult learners.

Custom informational graphics will be used to

visually bring to life all the specifics of your
training. Our talented visual design team
partners with instructional designers to bring
concepts and theories to life using informational
graphics. Research shows that graphics help
learners assimilate and break down information
more quickly, making it easier to retain
long-term.

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 Instructor-Led Learning Journeys

Facilitator Guides & Presentation Materials

Our instructional designers will develop
comprehensive facilitator guides for trainers, using
new custom templates to make the materials as
easy for instructors to use as possible.
During the analysis and design phase, we will
interview SMEs and instructors to identify what
types of tools and formats will be most useful to
them.
Participant Guides
In addition to complete facilitator materials, visual
aids, and tools, we will also develop participant
workbooks, handouts, and job aids. These
materials are designed to be used during the class,
but also as quick reference guides after the
training session. We strive to design materials that
are useful on a daily basis, not that collect dust on
your bookshelf.

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Performance
Support Tools

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 Performance Support
Interactive PDFs

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Click on the images above to view the course sample.
 THANK YOU
© 2021 Infopro Learning

Kerri Simmons
VP of Performance Solutions
[email protected]

619.550.2436

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