The Impact of Globalization On The Strategic Manag
The Impact of Globalization On The Strategic Manag
Mustafa Jaber , Abdel-Aziz Ahmad Sharabati * , Ahmad Yacoub Nasereddin , Ra'ed Masa'deh
doi: 10.20944/preprints202404.0873.v1
Copyright: This is an open access article distributed under the Creative Commons
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Case Study
The Impact of Globalization on the Strategic
Management Sustainability of the Venture
Capital Industry
Mustafa Jaber 1, Abdel-Aziz Ahmad Sharabati 1,*, Ahmad Yacoub Nasereddin 1
and Raed Masadeh 2
1 Business Faculty, Middle East University, Amman, Jordan. [email protected] (M.J.);
[email protected] (A.Y.N.)
2 School of Business, The University of Jordan, Amman, Jordan, raed [email protected]
Abstract: This research explores and analyzes the challenges and opportunities due to
globalization's impact on sustainable strategic management. The research uses a mixed-method
design, combining primary and secondary data collection methods. Secondary data is sourced from
various credible publications and analyzed through an extensive literature review. A case study
approach is adopted, involving semi-structured interviews with six experienced managers from
Tazweed Venture Capital in Jordan. The study employs a qualitative, descriptive, and analytical
approach to develop a conceptual framework by exploring managers' experiences and perspectives
on Globalization and its impact on Sustainable Strategic Management. The findings identify
challenges of environmental degradation, economic inequality, transportation and logistics
pressures, and compliance challenges for sustainability. While implementing sustainable practices
incurs upfront costs, accessing renewable energy markets and financial support presents
opportunities. Tazweed successfully implements sustainable strategic management, emphasizing
stakeholder engagement and collaboration across departments. This research offers valuable
insights and guidance for companies navigating globalization's impact on sustainability strategic
management
1. Introduction
Globalization connects global economies, cultures, and societies, which is becoming an
increasingly hot topic in various fields and interdisciplinary fields. The concept of globalization is
comprehensive enough to cover the increasing interdependence between the world's economies,
cultures, and societies, the increasing interdependence between countries, the erosion of national
borders, and the emergence of a global culture. This research aims to understand how globalization
affects Tazweed's strategic management sustainability, identifying challenges and potential
opportunities.
The study adopts a mixed-method research design, using both primary and secondary data
collection. Secondary data from credible sources, like articles and research papers, undergo an
extensive literature review to gain insights into globalization's effects on sustainable strategic
management. Additionally, the research employs a case study approach, focusing on Tazweed
Venture capital, with semi-structured interviews of Six experienced managers providing valuable
perspectives on globalization's impact. Using a qualitative, descriptive, and analytical approach, the
research aims to develop a conceptual framework that highlights challenges and opportunities
arising from globalization's influence on strategic management sustainability. The findings are
Different cultures may emphasize economic, social, and environmental issues differently, requiring
businesses to be culturally sensitive and adapt sustainability strategies accordingly [23].
Opportunities for Sustainable Strategic Management in a Globalized Environment
Globalization provides opportunities for sustainable strategic management, allowing companies
to adopt eco-friendly practices like sourcing from environmentally regulated suppliers and using
innovative technologies to reduce environmental impact [24]. However, globalization also brings
challenges to sustainable strategic management, such as complex global supply chain management
and increased risk of environmental damage. On the positive side, it opens up new opportunities and
increases resource availability, emphasizing the need for collaboration, innovation, and risk
management [25]. Sustainable strategic management is crucial for creating a more sustainable future
[26]. Accordingly, a systematic literature review conducted by De Oliveira and others showcases
successful companies integrating sustainability into global strategic management [27,28]. Accounting
sectors can promote environmental conservation through proper environmental cost allocation and
improve performance with a Corporate Sustainability Management System (CSMS). A Content
Management System (CSMS) with environmental activity and cost disclosure enhances customer
loyalty. Psychological ownership of green products boosts employee behavior and performance.
Building supply chain management processes following sustainability standards is crucial for
corporate sustainability [27,28].
Strategies and Best Practices for Navigating Globalization in Sustainable Strategic
Management
To navigate globalization effectively, companies should set clear sustainability goals aligned
with their strategic objectives, involve all stakeholders, risk assessment, invest in sustainable
innovation, and build partnerships with other organizations [29].
Companies must establish clear, ambitious, and realistic sustainability goals that align with their
overall strategic objectives. This allows them to monitor progress and assess performance effectively
[14]. Additionally, involving all stakeholders, such as employees, customers, suppliers, and investors,
in the sustainability process fosters support for sustainability initiatives and ensures alignment with
the broader community's needs [30]. Adopting a risk-based approach to sustainability involves
identifying and managing risks related to operations, such as environmental pollution, social conflict,
and supply chain disruptions [31], and Investing in sustainable innovation is crucial to creating
environmentally friendly and socially responsible products and processes, reducing environmental
impact, and enhancing social performance [32]. Lastly, forging partnerships with NGOs, government
agencies, and other businesses enables collaboration, knowledge-sharing, pooling of resources, and
the achievement of common sustainability goals. Such partnerships enable the scaling up of
sustainability initiatives for a greater impact [33].
In a globalized context, sustainable strategies require strong leadership, a sustainable
organizational culture, and cross-functional collaboration. [34], also, organizational culture plays a
key role in sustainability, valuing environmental protection, social responsibility, and economic
prosperity [35]. Cross-functional collaboration is vital for sustainable strategies, bringing together
diverse perspectives from departments like operations, marketing, and finance to align on
sustainability goals and work collectively towards achieving them [36]. To enhance strategic
management amid globalization, companies can follow key recommendations: set clear sustainability
goals [14], develop aligned strategies, engage stakeholders to understand their needs [29], manage
globalization-related risks [25], build partnerships for shared success [33], invest in sustainable
leadership [37], and foster innovation to adapt to evolving global conditions [38]. Additionally,
companies must recognize challenges, like heightened international competition [39], shifts in
consumer preferences [40], and evolving regulations [41], alongside opportunities such as accessing
new markets, gaining efficiency through economies of scale, and embracing new technologies [30].
Being mindful of these factors will position companies for success in a globalized world [42].
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Table 1. Shows the Source (Key Articles) Used in the Literature Review:.
Tazweed's main business lines are fast-moving consumer goods, food distribution, food supplies
and fresh vegetables, retail services, pharmaceuticals, third-party logistics warehousing services, and
government, and United Nations organizations contracts. Tazweed Company has a distinctive
footprint in its work in cooperatives, supermarkets, hypermarkets, small stores, etc., along with the
added value of equipment and supplies, to achieve outstanding brand recognition, consumer loyalty,
deep market penetration, and broad market reach.
The administrative team that leads the company is represented by the Chairman of the Board of
Directors, Mr. Mutasim Jassim Mohammed Al-Wazzan, the Executive Vice Chairman of the Board of
Directors Mr. Mohammed Jassim Mohammed Al-Wazzan, and the CEO of Mezzan Holding
Company Mr. Garrett Walsh, and others, they have extensive experience in the industry and working
to enhance the sustainable strategic growth of the company; and they achieved important
achievements for investment capital, in addition to strategic cooperation with the United Nations
World Food Program by opening retail outlets for refugees and beneficiaries of the UN WFP in both
Jordan and Iraq.
Tazweed obtained many awards and letters of appreciation for its services and contributions to
humanitarian initiatives. Among these awards are a letter of thanks from the United Nations World
Food Program within the framework of the “Against Hunger” initiative, the best service company in
2015, 2016, and 2019, and it was selected for the International Steering Committee of the Small and
Medium Enterprises for Humanity Initiative (SME4H.org), the humanitarian agenda that Managed
by the United Nations Office for the Coordination of Humanitarian Affairs.
The company's objectives include delivering innovative and high-quality products/services,
fostering a positive and inclusive work environment, achieving sustainable growth and profitability
with strong ethical standards, becoming a market leader, contributing to environmental
conservation, prioritizing customer satisfaction, engaging with local communities through social
initiatives, and building a strong brand reputation based on trust, transparency, and integrity.
Tazweed Venture Capital is a vertically integrated business with operations in distribution,
retail, wholesale, and contract services, focusing on making a positive impact on society and the
environment.
were analyzed through an extensive review of peer-reviewed journals and published works. The case
study method was employed to gather raw data and explore the impact of globalization on
sustainable strategic management. The study specifically used a case study approach for an in-depth
understanding of the topic [46]. Semi-structured interviews served as the primary source of raw data,
providing valuable insights into the challenges and opportunities of implementing sustainable
strategic management in Venture capital companies.
Case Selection
The number of available firms that implement sustainable strategic management practices is
limited. The case is focal points in sustainable strategic management one company was chosen for in-
depth analysis through face-to-face interviews with managers who have implemented sustainable
strategic management approaches in their departments, this selected case plays a significant role in
the research according to [44,46], and has been active in the Venture capital industry in Jordan for at
least ten years, with expertise in Venture capital in Jordan namely those in FMCG, Food Distribution,
Fresh Food & Vegetable Supplies, Retail Services, Logistics, Warehousing Services, Pharmaceutical,
3PL Services, Government, and UN Contracts. This research applied the method of content analysis
[47] by coding the online challenges set, and the opportunity set as a unit of analysis for each manager
(A, B, C, D, ..) the main points that each manager focused on in his interview and the common points
which more than one manager focused on, and took into account the percentages for each answer.
Interviews were conducted with 6 managers using the same protocol for better reliability, including
CEO, COO, CFO, CHRO, and procurement manager [46]. These 20-minute structured question-and-
answer sessions were conducted over a month to collect data from various roles and functions. The
managers were experts in Venture capital management with a proven track record of achieving
positive results and customer sustainability. Before the interviews, they were informed about the
study's objectives and consented to participate. Standardized open-ended interviews took place at
the company locations. Participants were chosen based on their job responsibilities and knowledge,
ensuring relevant information was obtained. The research followed a research agenda, including
interview protocols and reporting procedures.
Data Collection
This research utilized three sources for the case study: semi-structured Interviews as the main
source with literature reviews and strategic management sustainability reports as secondary sources
(Table 2). Six interviews with Six managers from Tazweed Venture Capital, experienced in top-level
sustainable strategic management leadership, In total, 6 face-to-face interviews, every interview
lasted 20 minutes and were recorded, focusing on examining the impact of globalization on
sustainable strategic management on Tazweed [44]. The approved interviews were used to develop
the case study as analyzed through cross-interview analysis [48,49]. Through emails, phone calls, and
document exchanges, several contacts were made with those managers to obtain reflective
practitioner inputs that created the trust and mutual benefits [50]. One researcher conducted and
recorded the interviews with all the participants, each of whom was asked the same questions, using
the same interview protocol. The approved interviews were used to develop the case studies as
analyzed through cross-question analysis [48,49]. After reviewing the available literature on the fields
of sustainable strategic management secondary data were gathered from articles, published books,
and previous research cited in the references section incorporating purposive sampling, and
literature reviews [50]. The study was conducted in Jordan in 2023, with a total of Six interviews
involving directors and managers responsible for sustainable strategic management in the company.
The same interview protocol was used for all participants, and notes were taken with their consent.
The approved interviews were analyzed through cross-case analysis to develop case studies.
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Table 2. Shows the Source of Data Collection for the Case Study.
• Implementing sustainable practices requires upfront investments, which have posed financial challenges,
e.g. renewable energy sources, and implementing waste reduction measures.
• We are witnessing stricter environmental regulations, which have increased the audit and compliance
costs.
• We had to reevaluate and restructure the supply chains. This has led to increased costs as well.
Opportunities:
• Although we have incurred initial costs, we are confident that we will generate long-term savings and
reduce operational expenses.
• Enhance our brand reputation and attract consumers who increasingly favor businesses with strong
sustainability commitments, this had translated into increased sales and market share.
• Financial institutions are increasingly supporting sustainable initiatives by providing favorable terms for
green investments, e.g. lower interest rates and preferential financing”
The findings derived from Figure 2 shed light on the challenges and complexities surrounding
supply chain management in the context of globalization and sustainable practices. Managing
transparency and traceability in intricate global supply chains presents difficulties in verifying
sustainable practices, particularly in ethical sourcing. Moreover, stringent environmental regulations
have led to increased costs for audits and compliance to meet diverse sustainability requirements.
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28%
47%
25%
10
Furthermore, 28% of the identified challenges pertain to cultures and societies Figure 6,
comprising obstacles related to language barriers, time zone differences, cultural nuances, ensuring
transparency, navigating diverse regulations, and finding suitable suppliers.
Finally, 25% of the challenges fall under the category of environmental challenges. Figure 5,
encompasses waste management difficulties, environmental degradation, pollution, energy-related
challenges, and the increased carbon emissions associated with global operations.
Economics Challenges
income disparities
unemployment
economic inequality
Additional Costs
transportation
putting pressure on infrastructure
regulations, and supply chain…
increased competition
Series2 Series1
Environment Challenges
energy
waste management
Series2 Series1
11
poverty
Ensuring Transparency
Language, Time Zone, and Cultural
Differences
0% 10% 20% 30% 40% 50% 60%
At the same time, all managers indicated in Figure 7 that there are multiple opportunities for
applying sustainable strategic management practices to take advantage of globalization by adopting
sustainable practices in various aspects of business operations. Reducing waste and promoting
renewable energy sources not only attracts environmentally conscious consumers and investors but
also provides cost efficiency and savings in the long run. Expansion into international markets
enables the adoption of sustainable practices, resulting in increased sales, market share, and
competitive advantage. Sustainable sourcing drives innovation in socially responsible products and
processes, while diverse teams foster creativity in problem-solving. Access to new markets with
renewable energy potential supports environmentally friendly practices. Financial institutions offer
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12
favorable conditions for investment in green industries, job creation, and investment attraction.
Emphasizing sustainability reduces risks associated with reputation, supply chain disruptions, and
regulatory non-compliance, and fostering strong relationships with like-minded suppliers leads to
mutually beneficial partnerships. Furthermore, investing in cross-cultural training and diversity
initiatives promotes inclusivity, and developing products and services that cater to diverse regional
needs and preferences helps build a strong market presence. Leveraging global partnerships and best
practices contributes to more sustainable policies and systems. In general, sustainable practices
provide strategic advantages and pave the way for a flexible and competitive business model.
The investigation into opportunities arising from the practice of strategic management in the era
of globalization, as perceived by interviewed managers (Figure 8), revealed a diverse landscape of
potential benefits. Within this context, 45% of the identified opportunities were associated with
cultures and societies Figure 11. These opportunities encompassed the implementation of more
sustainable policies and systems, the attraction of socially interested clients, and the acquisition of
valuable insights through global partnerships. Additionally, the organization stands to gain
advantages from adopting best practices, enhancing its reputation, increasing market share, fostering
innovation and creativity, as well as demonstrating adaptability and flexibility to gain a competitive
edge.
25%
45%
30%
Furthermore, 30% of the opportunities identified were centered around the environmental
dimension Figure 10. These opportunities included the integration of renewable energy sources, such
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13
as solar and wind power, reducing dependence on fossil fuels, implementing sustainable practices,
and mitigating environmental damage.
Lastly, 25% of the opportunities were associated with economic opportunities Figure 9. Within
this category, the organization can achieve long-term cost savings and reduce operating expenses
through sustainable practices and technological advancements. Additionally, embracing green
investments and industries can lead to attracting new investments, realizing cost efficiencies, creating
job opportunities, and contributing to overall economic growth.
Economic Opportunities
Achieve economic growth
Green Industries
Increasing revenue
Environment Opportunities
Wind Power
Solar Power
Sustainable Practices
Renewable Energy
14
Competitive Advantage
Strategic Management Aligns with Sustainability Goals Due to Globalization and Initiatives
to Ensure Sustainability Remains an Integral Part of Strategic Decision-Making during the
Globalization Process.
The Group Operation and Commercial Director said that. "
• We understand the unique challenges and regulations in each location and then develop location-specific
practices that comply with local regulations and cultural norms.
• We establish measurable and quantifiable targets, and then we communicate these targets to local teams
and emphasize their importance.
• We constantly engage with local communities and industry partners to collaborate on various initiatives
and exchange knowledge, experiences, and best practices.
• We regularly review and update sustainability strategies to adapt to evolving challenges and emerging
opportunities."
Figure 12 presents the initiatives discussed with the managers during interviews, aimed at
exploring the compatibility of strategic management with sustainability goals in the context of
globalization. The initiatives were categorized based on addressing challenges and capitalizing on
opportunities.
Cultures and societies
16%
56% 30%
15
The findings reveal that 56% of the initiatives, focusing on cultures and societies, are
implemented to address 28% of the challenges identified in Figure 3, while also leveraging 45% of the
available opportunities as depicted in Figure 8.
Regarding environmental initiatives, 30% of the identified initiatives are designed to tackle 25%
of the environmental challenges illustrated in Figure 3, and simultaneously capitalize on 30% of the
available opportunities, aiming to harmonize environmental impacts resulting from sustainable
strategic management in the era of globalization.
Finally, the economic initiatives constitute 16% of the total initiatives, aiming to confront 47% of
the challenges presented in Figure 3 and capitalize on 25% of the available opportunities illustrated
in Figure 8.
Figure 13 depicts the initiatives implemented by Tazweed management in practicing sustainable
strategic management to address the challenges and leverage the opportunities posed by cultures
and societies due to globalization. These initiatives encompass various aspects, including
coordination and collaboration with cross-functional departments, integration of sustainability into
the company's core values, engagement of stakeholders, and the creation of a supportive work
environment to foster employee engagement. Tazweed also ensures compliance with relevant
sustainability regulations and industry standards [5], and learns from best practices and knowledge
exchange with governmental bodies, NGOs, local communities, and industry partners. Furthermore,
the company develops a sustainability-focused employer brand, incorporates sustainability criteria
in job descriptions and selection processes, and shares relevant information across departments to
facilitate a comprehensive approach to addressing sustainability challenges. Additionally, Tazweed
collaborates with the HR department to educate employees about sustainability practices and their
role in achieving sustainability goals. The company works closely with significant suppliers to
promote the adoption of sustainable practices [52], establishes open communication channels among
finance, marketing, supply chain [36], and HR departments, and links employee performance
evaluations to sustainability objectives to motivate contributions and recognition [53]. Tazweed also
demonstrates its commitment to continuous improvement by regularly reviewing and updating
sustainability strategies to address emerging challenges and opportunities. Notably, the company's
focus on non-financial impacts includes the development of clear key performance indicators (KPIs)
to measure progress toward sustainability goals [54]. These initiatives exemplify Tazweed's
dedication to embedding sustainability principles in its strategic management approach and
addressing cultures and societies' challenges in the context of globalization.
16
Environment Initiatives
ensure efficient order fulfillment and delivery.
Technology integration, working with IT and IS…
Diversifying investments to enhance resiliency…
Implementing sustainable supply chain practices
Regular assessment of supply chain,…
Adapting location-specific practices to comply…
Conducting environmental impact…
Encouraging collaboration among employees…
17
Economies Initiatives
Financial metrics
Strong and sustainable procurement…
18
19
20
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