WARR The Measurement of Well-Being and Other Aspects of Mental Health - OCR
WARR The Measurement of Well-Being and Other Aspects of Mental Health - OCR
Peter Warr
Social and Applied Psychology Unit,
Umversity of Shefjudd, Shefjield Sl() 2TN. UK
New instruments are described for the measurement of both job-related and non-job
menta! health. These cover two axes of affective well-being, based upon dimensions of
pleasure and arousal, and also reponed competente, aspiration and negad ve job
carry-ovcr. Baseline data are presented from a sample of 1686 job-holders, and earlier
uses oí the well-being scalcs are summarized. The instruments appear to be psychomctri-
cally acceptable, and are associated with demographic and occupational features in
rxpected ways For example, older employees report greatcr job-related well-being;
occupational leve! is positively correlated with job depression -enthusiasm bur negatively
associated with job anxicty-contentment; depression-enchusiasm is more predictable
from iow-ro-medium opporcuniry for skiil use and task variety, whercas anxíety-
i onccntment is more a fuñerion oí workload or uncerrainry.
Many studies have examined the impact of work and careers on job-related and non-job
mental health. Nevertheless, there is st¿11 a shortage of instruments whose psychometric
properties have been determined through data from large samples of employees of both
genders and severa! occupational levels. In particular, there is a need for measures which
can provide infbrmation about affective well-being, subjecrive competence and aspir
ation, through scores which can be com pared with known means and standard deviations
from appropríate demographic groups.
This paper aims to address those deficiencies, by describíng new instruments and
summarizing valúes obtained from a large sample of British job-holders. The approach to
affective well-being is through two principal axes (‘anxiety-contentment* and
‘depression-enchusiasm') which have emerged as important m non-occupacionaJ research,
and which will be examined through parallel measures in both job-related and non-job
settings. No other instruments are currentíy available which cover the full range of those
axes in both types of setting.
The approach taken is one which emphasizes practicality as well as psychometric
acceptability. Many occupational researchers are deterred by the length and cumbersome
language of sornc previous instruments, and are tempted to introduce the ir own
modifreatíons or creare new seales for one-off applicarion. Such developments prevent the
accumulation of' comparad ve data and cncourage an over-extensive tange of instruments
which all purport to rap the saíne construct. It is hoped that che straightforward na tu re of
the scales introduced in this paper will be of valué in many occupational settings.
194 Peter Warr
Affective well-being
A large number oí measures of job-related affective well-being has already been developed.
These cover specific facets of satisfaction, alienation from work, job attachment, job
tensión, depression, burnouc, involvement and job morale (e.g. Cook, Hepworth, Wall &
Warr, 1981). Context-free measures are available to tap life satisfaction, happiness,
pos i ti ve affect, negative affect, anxiety, depression, general dysphoria, self-esteern and
other types of féeling (e.g. Diener, 1984; Goldberg, 1972).
Restare h into these aspeets of well-being has been valuable and productive, but there is
merit also in drawing upon findings from investigarions into the strncture of emotions and
moods. Research has demonstrated the existente of two orthogonal dimensions, which
accounr fór the majority oí observed variante (e.g. Russell, 1979» ¡980; Watson &
Tellegen, 1985; Watson, Clark Tellegen, 1988; Zevon Tellegen, 1982). These are
summarized in Fig. 1, using the labels of ‘pleasure’ and arousal’, wirh illustrative
affective states ordered around the perimerer.
The measurement of well-being 195
We may describe any form of affective well-being in terms of its location in relation to
those separare dimensions and its distance from the mid-point of the figure. A particular
level of pleasure may be accompanied by high or low levels of arousal, and a particular level
of arousal may be either pleasurable or unpleasurable. In devising primary measures of
well-being, decisions have thus to be taken about the location of key vectors in that
two-dimensionaí space.
Warr (1987) has suggested that three main axes should be considered. Two of these take
accounr of arousal as well as pleasure, by running diagonally between opposite quadrants
through the mid-point of Fig. 1. In addition, in view of the central importance of low or
high pleasure, ít is heípful to take measures aíong that horizontal dimensión alone,
wichout regard to variations in arousal.
That possibility is illustrated in Fig. 2. Pleasure and arousal are retained as the
horizontal and vertical dimensions, with two diagonal axes running between opposite
quadrants. The latter, and that representing pleasure alone, are labelled as the three key
indicators of affective well-being: (a) displeased-pleased, (2) anxious—contented, and
(3) dep ressed-enthusiastic. Principal types of affect may be located anywhere along
those axes. The arousal dimensión on its own is not considered to reflect well-being,
and its poles are therefore left un labelled.
The diagram is presented as an elongated (rather than circular) shapc to indícate that
pleasure is empirically accorded greater weight than arousal. Experienced pleasure may
differ substanriaíly across situacions, and these differences are more likely to be reflected ¿n
well-being than variations in arousal. Stores on axes two and three are thus likely to be
posicively intercorrelated in practice, rather than being independent, as suggested by the
ideal conceptual ization of Fig. I.
Within this framework, the precise location of the diagonal axes may be varied
according to research needs. For example, studies of cognitive performance in complex
tasks may be partí cularly concern ed with possi ble changes in arousal, to examine the
degrec to which job conditions lead to feelings of lethargy and fatigue. The third axis may
in rhose cases be defined towards the vertical dimensión. Measurements then would be
196 Peter Warr
more concerned with tircdness-vigour than with depression-enthusiasm. In some cases,
boch forms oí the third axis may be studied; this possibility ís considerad larer.
As outlined in the research literatura cited above, it is not possi ble to reduce all
cmotional experiences to these principal dimensions. The structure shown in Fig. 1 is
viewed as complementary to more di flfercntiated accounts, particular types oí which
mighr be more appropriate in certain settings. For example, detallad exanimación of
aspee es of well-being associated with specific pharmaceutical agenrs may benefit from
measures which cover a wider set of feelings. However, assessment of these three forms of
well-being can provide baste información, permití i ng addition of other measures when
that is des i red.
The pJeasure axis, shown horizontally in the figures, has often been measured through
scales of reported job or life sarisfaction. Many instruments are avaílable for job-specific or
context-free application (e.g. Cook el al.. 1981), and the present paper will focus on
well-being axes rwo and three. These deserve particular attenrion in occupational
research, to examine feelings of arousal as well as pleasurc.
Relevant 10-ítem scales have been devisad by Watson, Clark & Tellegen (1988), with
respondents ¿ndicacing thedegree to which rhcy are distressed, hostile, jittery, attentive,
inreresced, alerr, etc. Iinpressivc daca abone reliability and concurrent validity are
avaílable, and links with the pleasurc/arousal perspectiva llave been emphasized.
However, the scales are limitad in that all ítems fall into the top halfof Figs I and 2,
rather than covcring che íull length oí the axes. Furthermore, their focus is ¿nccntionally
vury broad, also asking, for example, whether respondents felt ashamed, guilry, proud
and strong. These context-free instruments do not lcnd rhumselves easily to occupational
research.
Axes rwo and three llave also been rapped through the context-free checklist described
by Mackay, Cox, Burrows & Lazzerini (1978); (see also Cox Mackay, 1985; and
Cruickshank, 1984). This contains 34 adjectives, 19 oí which fall on axis rwo as shown in
Fíg. 2. The others range from tiredness to vigour, covering a inore vertical form of axis
three than the one shown in the figure. A 20-ítem derivativa of this context-free measuru
has ticen examinad by Fischer Donacelli (1987), Fischer, Hansen & Zemorc ( 1988),
Kiiig, Burrows & Stanley (1985)» and King, Stanley Burrows (1987), in sruclics which
provide encouraging evidente about internal reliability and psychometric adcquacy.
'Hicsc and other authors have dernonstrared the robustness of che diagonal axes shown in
Fíg. 2. However, the emphasis has been on context-free mental health, and many ítems
are unsuitable for occupational application. The present study examines the two diagonal
axes through scales which use familiar adjectives, and cover equally the íour quadranes of
Fig. 2; axis three is representad by depression-enthusiasm rather than tiredness-vigour,
and the focus is upon job-relatad as well as non-job well-being.
Mcthod
The measures
Axes two and three of affective well-being were exaniined in the terms described earlier, through six-itern
scales derived from pre-tests carried out in a range of settings. The job-related ítems were preceded by the
quesdon, ’Thinking of the pasr few weeks, how much of the time has your job made you feel each of the
following?’ Responses were: never, occasíonally, some of che time, much of the time, most of the time, all of
che time; and answers were scored from 1 to 6 respeccively. Items covering the two axes were interminglcd in
the questionnaire.
Axis two, job-related anxicty-concentmenc, was assessed through the adjcctives tense, uneasy, worried,
calm. contcnted and relaxed. Responses to the firsr three ítems were re verse-scored, so that high stores
índicaced positive well-being, and coefíicient alpha was found ro be .76.
Axis three, job-related depression-enchusiasm, was capped by depressed, gloomy, miserable, cheeríui,
enthusiasric, optimistic. The lirst three ítems were again reverse-scored, and coefficienr alpha was .80.
The measurement of well-being 199
For non-}ob well-being these two axes were measured in the same way, but with the question, 'In the past
fcw weeks, how much of the time in your life oucside your job have you felt each of the following? Alpha
coefficients were .81 for each of che axes.
Reponed job competente and job aspiration were each measured through responses scored I to 5 aJong the
continuum strongly disagree, disagree, netther disagree ñor agree, agree, strongly agree. Six statements were
used in each case, interspersed in che hrst questionnaire, and coefficients alpha were .68 and .62 rcspectively.
These scalcs, and those for non-job competente and non-job aspiration (inrermixed in the second ques
tionnaire), are presented in Appendix I. Coefficients alpha for the non-job mensures were .71 and .64
respectively. Boch sets of mensures were based upon concepts and inore wide-ranging questionnaires
developed by Pearlin, Menaghao, Lieberrnan Mullan (1981). Rotter (1966) and Wagner Morsc (1975).
Note that they covcr reported compcrence or aspiration which is relativo to a person's own circuinstances. For
example, the job competente ítems cap ability to cope with a current job rather than absoluto levéis of
occupat tonal ability
Within ihe first questionnaire were four ítems to cover negative job carry-ovcr. Responses were again in
terrns oí the five-point agree--disagree seale, and coefficient alpha was found to be .78. These ítems are also in
Appendix 1.
Results
Job-related Non-job
¡iffecr affecr
che two scales. Four principal component analyses of those kinds have been carried out
separately for positive and negative ítems in the job-related and the non-job scales. Each
varimax-rotated two-factor sol ut ion contained distinct three-item components repre-
senting quadrants above and below the horizontal axis of Figs 1 and 2, supporting the
structure assumed in the pleasure/arousal model.
2 3 4 5 6 7 8 9
Affective well-being
1. Job anxiety-contentment .66 .34 .48 .36 .24 -.54 .28 • 13
2. Job depress ion-enthusiasm .27 .58 .26 .46 -.30 .27 .21
Note. As described ín the cext, high stores on variables I and 3 rcflect concent me nt, and high stores on
variables 2 and 4 reflecr enthusiasm. Valúes greater than .07 are significanc ac che p < .001 level.
Affatwe weli-being
1. Job anxiety-contentment 4.17(.81) 4.12 (.82) 4.22 (.80) 3.96*(.77) 4.20*(.82) 4.55*(.8O) 4.06*(.80) 4.12*(.82) 4.34*( 82)
2. Job depression-enchusiasm 4.55C.79) 4.48*(81) 4.62*(.76) 4.61 *(.70) 4.58*(.82) 4.46*1.83) 4.48*(.78) 4.51*(.8l) 4.68*(.76)
3. Non-job anxiety-cüntentment 4.4U.76) 4.43 (-75) 4.39 i.78) 4.31*C74) 4.43*(.77) -i.48*í.77) 4. 56*(.75) 4.36*(.79) 4.52*(.73)
4.62C.72) 4.56 (.75)
Peter Warr
4. Non-job depression-enthusiasm •1.63 (-70) 4.62 (.73) 4.66 (.69) 4.65 (.70) í 60 (.67) 4.57 (.76) 4.71 (.71)
7, Negarive carry-over 2.73(.9D 2.68 (.91) 2.77 (.92) 3.O3*(.95) 2.65*(.9O) 2.53*(.82) 2-75 (.88) 2.77 (.91) 2.65 (.95)
8. Reported non-job competen ce 3.76C55) 3 ’9 (.50) 3.74 (.56) 3.78 (.54) 5.79 (.53) 5.72 (.53) 3-75 (.52) 3.76 (.55) 3.79 (.53)
9. Reported non-job aspiration 3 92(.48) 3.90 (.48) 3.95 (.50) 3.99V.47) 3.93*(.48) 3.84*(.50) 3-97 (.46) 5.91 (.51) 3.88 (.49)
Number oí cases 1686 839 847 516 649 521 578 576 532
Signiíicant differences between means in each group have Leen confirmed in more control led analyses through múltiple regrcssions of each mental healch variable on gender,
occupationai ievel and age togerher.
* p < .001, in compansons berween groups.
The measurement of well-being 203
job; it is not an absolute índex of competence of the kind that would be expected to
correlate positively with job level.
Significant age dífferences are found in respect of job-related anxiety-contentment,
depression—enthusiasm and reported job competence, with older people exhibitíng higher
scores. This pattern ¿s wideíy found (e.g, Rhodes, 1983), and is líkely in part to reflect
variations in job content. Observed greater non-job contentment ín older respondents is
also likely to derive from environmental dífferences associated with increasing age within
chis range; note, however, that reported non-job competence and aspiración remaín
constant across the age groups.
Two-way analyses of variance were carried out on all combinations of gender,
occupational level and age; no interactíons were statistically significant. Additional
examination was made in order to identify the pattern of associations with the number of
weekly hours worked (mean = 44.67; SD — 10.83). Correlations with all the mental
health variables were insignificant (p > .001), except for negative carry-over (r — . 19).
Controííing for gender, occupatfonal level, age, marital status and educational quaíifi-
cations left that correlation unchanged (partía! r — . 19).
Table 4. Correlations betwecn perceived job characteristics and mne indices of mental
health (N = 1686)
Low-co-medium levels
Personal
Skill use control Work-load
Affective well-being
1. Job anxiety-contentment .01 .25 -.10
2. Job depression- cnrhusiasm .26 .37 . 17
Noce. Valúes grcater than .07 are significanr ar the p < .001 level.
204 Peter Warr
scales of perceived skill use, personal control and workload. These scales were designed to
cover low-to-medium valúes of each characteristic, with ítems worded consistently in
terms of very iittle skill use, control or workload (for further de tai Is, see Warr, 1990).
Low levels of ¿ntrinsic job characteristics, such as skill use and personal control, might
be expected to be primarily associated with reduced arousal, reflected in low depression-
enthusiasm and low job aspiration, rather than in terms of anxiety-contentment and
ability to cope as tapped by the job competente scale. That pattern is found in the table.
For skill use, correlations are significantly greater with job and non-job depression-
enthusiasm (.26 and . 14) than with anxiety-contentment (.01 and .04) (p < .001), and
differences between correlations with job aspiration and job competente mirror that
contrast (.45 and .02 respectively; p < .001). These differences are also significant for
personal control (p < .001 for the two axes of job well-being and for job competence and
aspiration). In general, variations in rhose two job characteristics are accompanied by
variations in low-arousal pleasure, in the terms of Fig. 2.
Conversely, perceived workload is significantly more negatively associated with
anxiety-contentment than with depression-enrhusiasm ( —. 10 vs. . 17, and — .0 1 vs. . 1 1
for job and non-job affcct respectively; p < .00!), as expected from the fací that raised
workload is Iikely to be associated with both greater arousal and negative feelings: the
top-left qu adran r of the figures. The scales for well-being dimensions two and three are in
these ways differentially associated with job characteristics in a manner which parailels the
common belief, m clinical psychology, that depressed feelings are more associated with
loss or deprivation whereas anxious feelings are more Iikely to reflect a responso to r brear or
danger.
The correlations in Table 4 remain almost unchanged after controls are introduced for
occupaúonal lovel, educar ional qualiheations, age, gender and marital status. However,
the exacr valúes are of less concern here than the finding that associations with job fea tu res
vary berween the sepárate instruments under examination.
Job Job
anxiety- depression—
contentment cnthusiasm
Job Job
anxicty- depression-
contentment enchusiasm
mental health, the Beck Depression Inventory (BDI) (Beck, Ward, Mendeison, Mock &
Erbaugh, 1961) and an eighr-item self-esteem measure based on that devised by
Rosenberg (1965). As would be predicted, job-related depression--enthiisiasm is more
related than anxiety-contentment ro the (context-free) BDI ( — .24 vs. —.09), buc no
differenccs are found for the more general self-esteem measure. However, far this size of
sample the difference between correlations with the BDI is not significant.
This study also permitted measurements of changes as a result of psychotherapy.
Significant ¿mprovements were record ed in severa! standard clínica! indicators, assessing
context-free mental health. Since the focus of the therapy was on job-related as well as
more general problems, scores on borh axes two and three of job-related well-being would
also be expected to improve significantly. This was in fact observed (/> < .001 in borh
cases).
Discussion
These questionnaire measures of affective well-being and other aspects of mental health
appear to be psychometrically acceptable, easy for job-holders at all levels to complete,
and associated with demographic and occupational features in predicted ways. The
approach to well-being is based upon an externally supported two-dimensional
framework, and, although the well-being instruments yield scores which are (as expected)
intercorrelated, they exhibit different associations with other factors which provide
evidence of their validity.
For example, higher occupational levei was found to be positively associated with job
depression-enthusiasm but negatively associated with anxiety—contentment, reflecting
The measurement oj well-being 207
raised arousal of both kinds in higher-level jobs. Age differences paralleled those found in
earlier research, but provided additional información through the comparison of job-
rclated competente and aspiración; the former was significantly positively correlated with
age, but the latter was not. The length of a person’s working week was unrelated to all
aspects of mental health examined here, except fot negative carry-over (r = . 19).
Intrinsic job satisfacción tended to covary more with depression-enthusiasm than with
anxiety-contentment, but no difference was observed for extrinsic satisfacción; this
partero is consisrent with the meanings of the constructs. So is the observed overlap
between negative carry-over, job anxiety-contentment and reported competence. Across
the studies, with different measures of job f’eatures, depression-enthusiasm was more
predictable from variables such as low-to-medium opportunity for skill use and task
variery, whereas anxiety-contentment was more a function of high workload or
unccrtainty. The former characteristics can be viewed as illustraring aspects of depr i va
cien, whereas the latter reflect possible threats; the partero is consistent with non-
occupational thinking about depression and anxiety.
Conrcxt-frec constructs of those kinds have been investigated in clinical and com-
rnunity research. Measures of anxiety and depression are consistently found to be highly
intercorrelated (Dobson, 1985, reports an average correlation of .61), but there is usuaily
agreed to be merit in retaining both conceprs when examining context-free mental health
and íll-health. By the same token, the present domain-specific measures of axes two and
three of affective well-being are empirically associated (between .54 and .73 with the
samples used above), but they are differentially correlated with other factors. It is
irnportant to consí der them both.
The third axis oí well-being was identified in Fig. 2 as running from depression to
enthusiasm, and Ítems to tap those aspects of the opposed quadrants of che figures have
been described here. However, it was suggested in the introducción to this paper that in
some invesrigations there might be particular interese in a more vertical axis within those
quadrants, closer to the arousal dimensión and ranging from tiredness to vigour. Such an
axis has also been examined in the present study, but for clarity of presentation full results
have not been ineluded in this paper. Summary details are provided in Appendix 2.
The new scales of reported competence and aspiration in job and non-job setrings were
found to yield coherent results along plausible lines. Significant associations with
occupational level, age, job characteristics and affective well-being have been described
above. However, those measures are so far primarily supported by other forms of
self-report data. This also applies to the instruments for measuring axes two and three of
affective well-being, and there is nowr a general need to test the vahdity and usefulness of
all these scales against bchavioural and other objectíve criteria.
Acknowledgement
I am very grateful to Jan Jackson, for extensive help with data-processing.
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Appendix 1
The ítems used to measure reported competente, aspiración and negativo jobcarry-over aregtven below. Those
marked '(R)’ were reverse-scorcd.