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CamScanner Solved

Accounting

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tetteh godwin
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171 views14 pages

CamScanner Solved

Accounting

Uploaded by

tetteh godwin
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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IVE TEST [100 MARKS] anable Sheet provided on. Answer All Quest are merits of mass production except .- 31. All the followings turing cost per unit is low > 1. Manufi IL Process inventory is low 9° ) Labour — intensive processes C. Cost — Intensive processes D. All the above 10. Majority of service jobs fall into these categories except .. A. health care B. education C. dry cleaning ©) allthe above 11. Operations management is concerned with problem solving and decision making in two broad areas namely; 4. Facility planning and facility location @® Designing and planning of production systems and operations and control of systems C. Planning and controlling of the systems and operation and management of the system D. None of the above 12. The implications of low volume production include the following except .. G&) Low unit cost B. Less systematization C, Each staff performs more of jobs D. None of the above 13. The implication of high variations in demand of operation processes is A. High utilization Low unit cost High unit cost D. All of the above Page 3 of 16 Scanned with CamScanner 14. The type of job shop where customers arrive at the firm to place orders for the same wy, of product at regular interval is known 45 -- b produced at irregular intervals ee produced periodically at regular intervals, Job produced at regular intervals D. Job produced only once at regular intervals 15, All products and services can be considered as having . A. Design, make and sell Design, process and package Concept, package and process D. Concept, process and sell 16. The design activity that reduces variety among a group of products or parts is called A. Mass design )Standardization C. Continuous flow D. None of the above 17. Customer satisfaction may be increased by making products ... asy to buy and maintain B. Easy to sell and obtain profit C. Less expensive substitute material D. None of the above 18. Production systems where facilities are standardized as to routing and flow are known as ‘A. Intermittent Systems B. Standardization production systems None of the above /Continuous Systems 19. The steps in the design process include the following except....... A. Idea generation Feasibility Productions D. All the above 20, The four different characteristics in an operation process include all of the following except . seceeee A, volume B. variety C. visibility © virtual 21. Services differ from manufactured products in four ways. Intangil Perishability and ..... ~ Homogeneity Heterogeneity C. Intractability D. None of the above y, Inseparability, Page 4 of 16 Scanned with CamScanner 8h 7 22. A system pennitting the manufacture of large quantities of identical goods using repetitive actions by People or machines is called: Assembly line Mass production C. Continuous production D. Repetitive production 23. Which of the following attributes is most typical ofa s A, Mass production B. Easy to automate >. Consistency Production and consumption occur simultaneously 24. Which of the following would not be a typical function of production management? A, Site location and layout B. Plant management EG. Inventory control Beastoy forecast 25. The initial decision whether a manufacturer fabricates in-house or uses en outside supplier isknown as |A Make-or-Buy Decision B. An Offshoring Decision C. An Outsourcing Decision D. A Purchasing Decision . Which of these is not a major reason to outsource a product or service? To reduce operating costs ‘To increase control of the process C. To give access to higher technical ability D. To focus on core business areas 27. In materials processing operation, the design capacity is defined as .... A. the minimum output per given time. the aggregate annual output. the theoretical maximum output in a given time. D. the most likely output in a given time. 28, In a materials processing operation, the effective capacity of a machine is defined as A. the minimum output per given time. B. the aggregate annual output 2, the theoretical maximum output in a given time, the most likely output in a given time. 29, Machine efficiency is calculated by dividing by : A. Effective capacity by Design capacity ae Achieved eapacity by Design capacity Achieved capacity by Effective capacity D. Design capacity by Achieved capacity Page 5 of 16 Scanned with CamScanner + feasibility the following exces 30. Screening involves evaluation of feasibility based on A. Organizational Mission B. Financial consideration Operational consideration Development consideration . function i med but nination of the complex features so that the intended function is perfoy ‘ed costs, higher quality or more customer satisfaction is known as .. A. Product improven B. Product simplification ict design simplification Product innovation The design of products and the development of processing plans are referred to as ... A. Production planning Product design planning C. Preproduction planning D. Processing planning Job shop scheduling is also known as all of the following except .. 1 Master Production scheduling IL Production control Shop floor contro! IV. Production activity control ®caly B. IV only C. Both I andIV D. 1, Wend IV 24, All of the following are importance of effective layout except . A. Increases capacity Provides visual control of activities ecreases capacity / D. Promotes product and service quality ‘hich one of these does not use operations management? Benk G Restaurant © None of the above 36, Business organ! following except. A, Price B. Product or service features © Flexibility D. Feasibility tions compete with each other in a variety of ways, such as all of the Page 6 of 16 Scanned with CamScanner fication of the types of inventory includes all of the following except 37. A convenient clas Raw materials B. Work-in-process C. Consumabl Pareto analy respect to competitive priorities, intermittent operations compete more on & compared to repetitive operations. Or lexibility and delivery BL Cost and features: C. Durability and cost D. Durability and features 39, A company’s product design supports it business strategies by ... Designing products that aid strategic planning activities Designing products that appeal to its customers C. Designing the company’s strategy D. All of the above 40. Which of the following is a way for a company to overcome the intangibility issue? ‘A. They can create a tangible cue to physically represent their service. @D They can offer initial promotions to get consumers to try their service. C. They can provide samples of their service. D. They can offer excellent training and standardized procedures. 41. In managing systems, operations managers are involved in whet type of decisions? A. How much to order B. When to order C. How to control the system © All the above 42. Average demand for a particular item is 1,200 units per year. It costs $100 to place an order for this item, and it costs $24 to hold one unit of this item in inventory for one year. If the fixed-order-interval model is chosen in this instance, how often (on average) will this item be ordered? @ Once a month B. Once every other month C. Twice a month D. Twice every three months 43. The BOQ model is most relevant for which one of the following? A. Ordering items with dependent demand B, Determination of safety stock Determining fixed interval ordering quantity ©) Determining fixed order quantity Page 7016 Scanned with CamScanner 44, SWhat type of manufacturing pr ‘ontinuous flow B. Project C. Job shop D. Flow shop cess would a paper mill be most likely use? 45. Which of the following activities is not a direct responsibility of the operations function? Determining the exact mix of products and services that the customers will want BY Designing the operation's products, services and processes C. Developing an operations strategy for the operations D, Planning and controlling the operation 46. Which of the following functions is a core function of an organisation? ¢ Product/Service Development Function ~ The Marketing (Including Sales) Function D. The accounting and finance function 47, Which one of the following would not generally be considered an aspect of operations management? A. Schedule work Secure financial resources C. Maintain quality D. Oversee the transformation process 48. Which function typically employs more people than any other functional area? A. Information System Operations C. Marketing D. Finance 49, Which of the following is not a type of operations? A. Goods production B. Storage/transportation C. Entertainment D Price reduction 50... os _ is an example of a pure good. A. Restaurant B. Dentist Coal Mining D. Education 51. Which one of the following is not a typical question dealt with by an operations manager? A. How much capacity will be needed in the months ahead? B. What is a satisfactory location for anew facility? © Which products/services should be offered? D_ All are typical of operations decisions Page 8 of 16 Scanned with CamScanner 52. Intermediaries play an important role in matching A. dealer with customer B. manufacturer to product 8 information and promotion supply and demand 53, Raw materials and specialized servic offerings and finally distributed to ct ©. Hotel B. Cement C. Sugar D, Allof the above 's procured are converted into useful service stomers in following Industry 54, Capacity requirements planning helps managers reconcile .. with .. what is needed; what has been done (®) what is needed; what is possible C. what has been done; who will be doing it D. what needs to be done; where it will be done 55. The amount of inventory kept at each stock point in a warehouse network is usually based on.. A. Minimizing transportation costs Constant demand Tradeoffs between warehousing, inventory, and transportation costs D. Product pricing strategy 56. Order winners and qualifiers: A. are consistent between manufacturing and service organizations B. only matter when responding to formal competitive bid requests change over time D. only apply to quasi-manufacturing firms 57. Which type of technology has had the greatest impact on business? A. process technology G information technology C. environmental technology D. product technology 58, The time between order placement and the receipt of goods is called ... A. receipt time lead time C. allowance time D. processing time 59. A fixed interval system ......... ‘A. adds the same predetermined amount to investory each time replenishment occurs is suitable for joint replenishment items C. is trigyered at the reorder level D. requires perpetual monitoring of inventory records Page 9 of 16 Scanned with CamScanner : i : 2 = : ccccce forty OF ANALYSIS, NOL ss scessseeeesessee FOC que 60, Quewing. anal : A. deterministic; probal 1, original; determini C, probabilistic; original probabilistic; deterministic. 61. Which of the following. queuing systems appears the least fair to customers? A, First in First Out (PIFO) Last in First Out (LI ©. Shortest Process D. Allthe above SUMCO, a company that sells pump housings to manufacturers would like to minimize its inventory cost by determining the optimal number of pump housings to obtain per order. the demand for pump housings is reasonably constant throughout the year. The demand is 1000 units, the ordering cost is GI¥¢ 10 per order and the average carrying cost per unit per is GH¢ 0.50. Use the information given above to answer question 62 through to 65 62. Find the optimal number of units per order A, 100 units B. 150 units €) 200 units D. 250 units 63. Find the number of orders per year. 5 orders B. 10 orders C. 15 orders D. 20 orders 64. Find the total annual inventory cost A. GHE50 Bue 100 C. GHe200 D. GHe250 65. Find the time interval between orders * A. 2.2 months D 24 months C. 2.8 months D. 3 months 66. If small orders are placed frequently (rather than placing orders i per placing orders infrequently), then total A. increases B, reduced Gy either increases or reduces D. is minimized Page 10 of 16 ' Pew id midsen312-19720 Scanned with CamScanner eee 67. If orders are placed with size determined by the ZOO, then the ordering cost component 1 A. equal to the holding cost component B. greater than the holding cost component C. less than the holding cost eomponent ADMdeither greater than or less than the holding cost component 68. Which cost can vary with order quantity? A. Unit cost only B. Ordering cost only C. Holding cost only ® AMof these 69. The basic information required for an efficient control of inventory is to do with __ A. What items should be stocked? B. When should an order be placed to replenish inventory? C. How much should be ordered in each replenishment? D Allof the above ‘A road transport company has one reservation clerk on duty at a time. He handles information of bus schedules and makes reservations. Customers arrive at a rate of 8 per hour and the cleri can, on an average, serve a customer within 5 minutes. The company estimates that the arrival rate will ‘be Poisson distributed whilst the service time is exponentially distributed. Use the information above to answer question 70 through to 75 70. What is the average number of customers waiting in line to be served? Al 1.04 1.33 D. 2.666 n. abe is the average number of customers in the system? 2 B. 3 C4 i DS 72. What is the average time a customer has to wait before being served? ; A. 4 minutes B. 5 minutes 8 minutes 0 minutes 73. What is the average time a customer spends in the system? A. 0.2 hr .25 hr C. 12 brs D. 15 hrs Page 11 of 16 Pes ander t 21920 Scanned with CamScanner 74, What is the probability of not finding a customer in the system? \ AO © 0.33 C. 0.67 D. 0.88 75. Customer behaviour in which the customer moves from one queue to another in a multipie channel situation is A. balking Gyreeeing jockeying D. altemating If operated around the clock under ideal conditions, the fabrication department of an engine manufacturer can make 90 engines per day. Management believes that a maximum output rate of only 45 engines per day can be sustained economically over a long period of time, Currently the department is producing an average of 55 engines per day. Use the information above to answer question 76 and 77 “76. What is the utilization of the department relative to effective capacity? A. 50% B. 81.8% C. 111.1% AQ) 122.2% 77. What is the utilization of the department relative to design capacity? A. 50% @61.1% C. 81.8% D. 111% 78. Inadequate production capacity ultimately leads to A. Poor quality B. Poor customer service Poor inventory control All the above 79. Capacity decisions have a direct influence on performance of production system in respect, of ‘A. Delivery performance B.)Quality control C. Plant size D. Manpower 80. Which type of layout is used to achieve a smooth and rapid flow of large volumes of output? A. Bateh B. Process © Product D. Unit Page 12 of 16 Scanned with CamScanner © 81. What are the input resources to any transformation process? People and machine: B. Staff, facilities, mat C. Information, materials and cus D. None of the above s, information and customers lomers 82. Location decisions depends on the following of Materials E—Fovernment policies AI of above $3. What other names may be given to an operations manager? A. Administrative manager B. Fleet manager C. Store manager Allof the above 84. Goods assume the following characteristics, except . A. customers do not help with their manufacturing B._ their quality is easier to measure GC. yhey are more likely to be unique D. manufacturing is easier to measure 85, An operations manager is not likely to be involved in ‘A. the design of goods and services to satisfy customers’ wants and needs B. the quality of goods and services to satisfy customers’ wants and needs C._work scheduling to meet the due dates promised to customers OF the identification of customers’ wants and needs 86.Inventory refers to . ‘A. Stock or store of goods B, Materials or goods used to facilitate production or to satisfy customer demands C, Idle resource of any kind that has potential economic value D) All of the above 87. Which of the following does not fall under the fourteen Quality principles of Deming? A. Adopt the new philosophy _ . B. Cease dependence on mass inspection C. Institute training (Giliminate dependence on image 88. The purpose of the stepping-stone method is to ‘ develop the initial solution to the transportation problem. B. identify the relevant costs in a transportation problem, Cops one in moving from an initial feasible solution to she optimal solution, determine whether a given solution is feasible or not. nine 12 of 16 Scanned with CamScanner transformation process but do not themsetsg y to carry ont the 89, Resources that are neces: foxm part of the output are kuowh a» transti ma © teanstorming resources C. transformed resou jon resources D. all the above enhance 90, High-volume, innovative product, improved cost control, reductions in — a ae measures associated with profitability and market share at what stage of a product's life eyele? A. Growth Stage B, Introductory Stage 2. Maturity Stage D. Decline Stage 91, Products must be consistent with an organization's mission through the design process with the following steps .. 1. Idea Generation i. Screening/Feasibility ti. Development and Testing, TV. Final Design, A. Land IV only, B. I, Il, and IV © in, tand iv Dz II, 1, Il and IV. 92. A combination of elements or parts that work together in order to achieve a common objective or goal is known as @/€M v.sssessese A, Resource (DSystem C. Transportation medium D. Transformed resource “Wine and Dine” is planning of setting up a satellite ticket desk on campus, staffed by one ticket agent. Request for tickets and information is estimated to be 15 per hour on the avétage with a Poisson distribution, Service time is assumed to be exponentially distributed, Past expetience with similar satellite operations suggest that mean service time should average three minutes per request. Use the information above to answer question 93 and 95 93. What is the system utilization? A. 78% 15% 74% Dz 0.73 Page 14 of 16 Scanned with CamScanner astomiers waiting to be served? s the average time customers will spend in the system? GQ 12 minutes B. 15 minutes C. 10 minutes D. O minutes 95, Which of the following is not an acceptable definition of Quality? A. Degree of excellence B. Meeting or exceeding customer expectation at a cost that represents value to them. C. The totality of features and characteristics of a product or services that bears on its ability to satisfy stated or implied need. lop None of the above 97. Which of the following is not a dimension of Product Quality? A. Performance B. Reliability C. Durability lone of the above 98. Which of the following is not a dimension of Service Quality? A. Responsiveness B, Competence C. Reliability None of the above 99. The degree to which a product or service is successful on its intended purpose has four primary determinants or facts, which of the following falls under the four factors? A. Quality of design B, Quality of conformance C. Consumer Education @ All of the above 100. Which of the following is not a factor affecting Quality? A. Market B, Management C. Methods @.None of the above Page 15 of 16 Scanned with CamScanner

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