Scribd
Upload
66 views20 pages

Organizational Behaviour II

Uploaded by

Irfan Khilji
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
66 views20 pages

Organizational Behaviour II

Uploaded by

Irfan Khilji
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 20

Organizational Behaviour II

1
Text Book/Case booklet

OB2 Text Book


OB2 case booklet

2
Course Outline

3
About the Course
• Objective:
– Introduce students to the theory and practice of
organizations
– Generally referred to as the “macro” part of
Organizational Behaviour
– Helping us understand –
• How organizations are structured
• what designs are employed to help organizations
achieve their objectives
• how external environment affects all of the above

4
OBII Course: Some Terms
• Organizational Theory: the study of how
organizations function and how they affect and are
affected by the environment in which they operate

5
OBII Course: Some Terms
• Organizational Design: the process by which
managers select and manage aspects of structure
and culture so that an organization can control the
activities necessary to achieve its goals

6
OBII Course: Some Terms
• Organizational Structure: the formal system of task
and authority relationships that control how
people to coordinate their actions and use
resources to achieve organizational goals

• Organizational Culture: is the set of key values,


beliefs, and attitudes shared by organizational
members and helps shape the behavior within the
organization

7
OBII Course: Some Terms
• Organizational Change: the process by which
organizations move from their present state to
some desired future state to increase their
effectiveness

8
Visionaries/Entrepreneurs and Organizations

9
Organization
• Organizations are
(1) social entities that
(2) are goal directed;
(3) are designed as deliberately structured and
coordinated systems,
(4) and are linked to the external environment

10
Who are all the people your organization
impacts?

11
Inducements and Contributions:
Inside Stakeholders

Stakeholder Contribution to the Inducement to


Organization Contribute
Shareholders Capital Stock Appreciation
Managers Skills and expertise Salaries, bonuses
Workforce Skills and expertise Wages, bonuses,
stable employment,
promotions

12
Inducements and Contributions:
Outside Stakeholders

Stakeholder Contribution to the Inducement to


Organization Contribute
Customers Revenue Quality & price of
goods and services
Suppliers High-quality inputs Revenue from
providing inputs
Community Social and economic Revenue, taxes and
infrastructure employment

13
Organizations exist to do the following
• Create value for customers, owners, employees
and other stakeholders

14
How an Organization Creates Value
• Value creation takes place at three stages: input,
conversion, and output
– Inputs: include human resources, information
and knowledge, raw materials, money and
capital
– Conversion: the way the organization uses
human resources and technology to transform
inputs into outputs
– Output: finished products and services that the
organization releases to its environment

15
An Organization’s Environment
• Environment: the set of forces surrounding an
organization that have the potential to affect the
way it operates and its access to scarce resources

16
An Organization’s Environment
• Specific Environment: consists of forces from
outside stakeholder groups that directly affects an
organization’s ability to secure resources

• General Environment: consists of forces that shape


the specific environment and affect the ability of all
organizations in a particular specific environment to
obtain resources

17
An Organization’s Environment

18
Inside and Outside Stakeholders
• Inside
– Shareholders
– Managers
– Non-managerial workforce
• Outside
– Customers
– Suppliers
– Government
– Community

19
Measuring an Organization’s Effectiveness

20

You might also like