KIRENRAJ MUUKAAVI +91-9341311101 Email:kmukkavi@gmail.
com
Linkediin: https://www.linkedin.com/in/kirenraj2023
Experience Summary:
Overall 17+ years of experience in Software design and development, Application Maintenance on Salesforce
Sales Cloud, Service Cloud & Commerce Cloud & Siebel CRM domain. Scrum Master Certified
(Professional Scrum Master–I (PSM-I) from www.scrum.org) professional.
• 7+ years of Experience on Project Management (Agile process implementation) & Scrum Master. As
PM worked on SFDC Sales cloud, Service Cloud & Marketing cloud, worked end to end development
project with 3rd part integration like MuleSoft, SAP & Informatica etc. Interacting with direct client and
manage the Delivery & meeting the Customer Expectations.
• Working as a Scrum Master and support product owner on owning user story creation, estimation,
backlog refinement, sprint management, daily scrums stand-up calls, retrospective meetings, tracking
and building software release plan and demonstrations. Actively involved in requirement gathering &
interacting with PO Team.
• Well versed in managing teams last 10+ years & Exceptional communication and interpersonal skills,
good leadership, and Management skills. Worked on Telecom domain and retail Domain etc..
(Vodafone Ireland, Australia & New Zealand, Alcatel Lucent , AT&T etc.. ). Also having Retails domain
eCommerce experience more than 3+ years on Nike, Morsco & Lowes Retails clients.
Work Experience:
● Working as SFDC Director Projects & Program Manager from LTI Mindtree from June 2022 onwards
● Worked as SFDC Project Manager for RETAIL KLOUD9 TECHNOLOGIES INDIA Pvt Ltd From
August 2021
● Worked as Freelance for two years.
● Worked as senior Advisory consultant for IBM India Pvt Ltd from October 2009 to May 2017.
● Worked as senior consultant For CapGemini Consulting India Pvt ltd from October 2004 to 2009
October
● Worked as a Senior Software Engineer for Accenture Services India Pvt Ltd., From July 2003 to
October 2004.
Education
• Master of Business Administration from Andhra University (1995-97)
• BCOM from Andhra University (1992-95)
• Executive Education program on Entrepreneurship From India IIM Rohtak (NOV 2017 to May
2018 )
Technical Skills
Operating Systems: Windows 9x/ NT, XP & UNIX (REDEX LINUX, AIX)
Languages: C, PL/SQL, V.B 6.0
CRM: SFDC Sales Cloud, Service Cloud, Market9ing cloud & Commerce Cloud etc..
Siebel 8.1.1.15 OUI,8.10,7.5, Siebel 6.0, Tools Configuration, Siebel Admin, EIM, Assignment mgr,
Development Tools: Tabular Reports, Actuate Reports, BIP Reports , OBIEE 11G, Informatica 9.1 , 9.6 V
Database: Oracle 8I, 9I, 10.2.0.1, MS SQL Server 8.0, MS Access
Version Control: Clear Case, SVN, VSS(Microsoft visual source safe)
Agile Frameworks: SCRUM, Scrum Of Scrum, Scaled Agile Framework (SAFe®), Kanban
Project Summary:
City National Bank, Marriot WP6 & Marsco Projects from LTI Mindtree on Salesforce implementation
projects, worked as SFDC Project Manager & Senior Scrum Master.
Tools & Technologies : Salesforce, Informatica, MuleSoft, Devops Boards & Confluence
Operating System : Windows
Role Played : Project Manager
Team Size : 42
Role & Responsibilities:
• Facilitate meetings (daily scrum, sprint planning, sprint demo, and retrospective)
• Monitor and remove impediments, manage risks and dependencies. Ensure that projects and
products are regularly delivered according to Agile methodology.
• Organize and lead project status and working meetings, prepare WSR & MSR reports, manage
risks and issues (RAID Log) , rectify deviations from plans.
• As SFDC PM/SM actively worked on delivery and maintain KPI's like Requirement Maturity index,
Sprint Velocity & Commitment Reliability Index etc. SFDC Quality Metrics of Code Coverage,
Defect Density & Code Quality etc.
• Maintain projects' timelines and budgets & Monthly invoice, Timesheet approvals. Filled all the
GME, GMA reports financials etc.
• Planned activities, coordinating on requirement gathering. Maintain contact between the Product
owner and the BA team. Mentors QA and Tech leads.
• Actively interact with the stakeholders and manage the blockers.
• Worked as Project Manager and started the project at discovery phase and submitted the
proposals, Discovery planning, WSR & SOW etc.
• Azure Boards (Devops) Tool & Jira tool to manage agile process & track the work. Also maintain
various KPI’s related to client delivery specific.
Project 2: Daimler (Mercedes Benz)
Description : Mercedes Benz ROTF (Retail of the Future) IND, AU & NZ
Tools & Technologies : Salesforce, Informatica, Jira & Confluence
Operating System : Windows
Role Played : Project Manager
Team Size : 19
Responsibilities / Contribution :
• Facilitate meetings (daily scrum, sprint planning, sprint demo, and retrospective)
• Organize and lead project status and working meetings, prepare WSR & MSR reports, manage
risks and issues (RAID Log) , rectify deviations from plans
• Monitor and remove impediments, manage risks and dependencies. Ensure that projects and
products are regularly delivered according to Agile methodology on Salesforce development
project.
• Facilitate and lead main Agile ceremonies such as stand-ups, sprint planning, backlog grooming,
and retrospective meetings.Define optimal team structure and assign people to product (SFDC,
CMS, Testing, BA & Integration) delivery teams.
Trainings Attended:
● Agile Project Management (Scrum Master Certified)
● PMP ( 5 Days), ITIL ( 3 Days) , Informatica Training..
● Telecom & Banking domain
● RUP (Rational Unified Process) ( 2 Days)
● Business Analyst (3 Days), Microsoft project planning ( 2 Days)
● Advanced Excel & PowerPoint presentation
● Interview Skills, Client Facing Skills & Consulting skills
● Assertive Communication Skills, Effectiveness & presentation Skills (3 Days)
● Leadership Development workshop (3 Days) ,Soft Skill Training & Time Management Training.
Personal Profile:
Date of Birth: 16-02-1975
Sex: Male
Nationality: Indian
Pan Card: AIOPM2214Q
