Business Studies Expected 8,4&2 Marks Questions for Annual Exam:2025

Prepared By: JOY KV, M.com, B.ed, K-set

8 Marks Important Questions:

1.Nature and significance of Management; ( 4 Questions)

1. Explain the characteristics or features of management.
2.What is Management? Draw the neat diagram which shows the different Levels of Management.
Explain them with an example.
3. Management is considered to be both an art and a science”. Explain?
4. Define coordination? explain the features of coordination.

2.Staffing ( 4 questions)
1.Explain staffing process.
OR
Staffing is searching of the right person for the right job. To justify the statements, explain various steps involved in
staffing process
2.Explain Selection process.
OR
Selection is the process of Elimination”. Justify this statement. (HOTS)
OR
Assume yourself as HR manager of a company and explain the various steps you would like to adopt in selection of
employees. (HOTS)
3.Explain any Eight sources or external sources of recruitment.
4. Explain any four on the job and four off the job training methods to workers.

3.Directing ( 3 Questions)
1.Explain the principles of directing.
2.Explain any four financial and four non-financial incentives.
3. Suggest eight suitable measures to improve the effectiveness of communication.

5.Organising ( 4 Questions)
1.Define organizing, explain the importance of organizing
OR
“The role of organization is important for a business organization to successfully achieve its goals” Explain the
importance of organization to justify this statement. (HOTS)
2.What is Decentralization? Explain the importance of decentralization
OR
Decentralization is an optional policy. Explain why an organization would choose to be decentralized? (HOTS)
3. What is delegation? Explain the importance of delegation
OR
Why is delegation considered essential for effective organizing? (HOTS)
4.What is formal organization? Write its advantages and disadvantages.

6. Marketing( 5 Questions)
1. Explain any Eight functions of marketing.
2. What is pricing? Explain the factors affecting price determination.
3. Explain the merits and objections of advertising.
4. State any eight differences between advertising and personal selling.
5. Good Look’ Co. is a manufacturer of Cosmetic products is facing problem of poor sales. As a Marketing
Experts explain any eight promotional activities that can be undertaken to improve sales. (HOTS)
 4 Marks Important Questions:

1. Business environment (3 Questions, without hots question)

1. Explain any four features of Business Environment
2.What is demonetization? Explain its features.
OR
The government of India announced Demonetization of Rs 500 and Rs. 1000 currency notes with effect from
November 08, 2016. New currency notes were issued by RBI. With the above information state, the features of
Demonetisation? (HOTS)
3. Explain any four points to explain how important understanding of the business environment for the
manager is. (Importance of business environment)

Business Environment HOTS Questions:

1. Show the different elements of the business environment that influence the success of business enterprises with a
neat diagram.
Type: 01- Identify the dimensions of business environment and write the explanation.

1. Balance of payments and changes in foreign exchange reserves. State the dimension of business environment with
which it is related. Write a note on it.
Answer: Economic environment.(explain)

2. Identify the dimensions of the Business environment related to the following situation and explain the same.
a) Government regulations to protect consumers’ interest by prohibiting advertisement of alcoholic beverages and
advertisement related to cigarettes carry the statutory warning 'Cigarette Smoking is injurious to health'.
b) Now a days Indian Railways and Airline Companies have internet and world wide web pages where customers can
look for timing, Destinations and fares and also book their tickets online Solution
Ans: a: Legal environment
b. Technological environment

3.Identify the dimension of business environment, in each of the following cases, and explain them.
a) Customers using more e-payment methods like Paytm, PhonePe etc. in their business transactions
b) Karnataka state government has banned the use of artificial colors in some food items.
Answer: a. Technological environment
b. Legal Environment

4. Parents are focusing on girls' education; number of working women are in all fields. State the dimension of
business environment with which it is related and explain the same.
Ans: Social Environment

5.The project of Nano car re-established in Gujrat State the dimension of business environment with which it is
related and explain it.
Ans: Political Environment

6. With change in the consumption habits of people, Neelesh, who was running a sweets shop shifted to chocolate
business. On the eve of Diwali, he offered chocolates in attractive packages at reasonable prices. He anticipated huge
demand and created a website 'chocolove.com' for taking orders online. He got lot of orders online and earned huge
profits by selling chocolates.
Identify and explain the dimensions of business environment discussed in the above case.
Answer: 1. Social environment
2. Technological environment.
7. The finance minister reduced the repo rate to overcome recession. This is related to which dimension of business
environment?
Answer: Economic environment

8.The sale of greeting cards, sweets, chocolates, etc. increases in India during Diwali, Id, Guruparv and Christmas.
Name the dimension of environment related to this.
Ans: Social Environment:

9. Even after opening up of Indian Economy, foreign companies found it extremely difficult to cut through the
bureaucratic and red-tapism in government offices. This discourages them from investing in India.
Identify the dimension of environment mentioned in the above para.
Ans: Political Environment

10. Banking sector reforms have led to easier credit terms and better services. Identify the dimension of environment
Ans: Political Environment

11. Demand for reservation in jobs for minorities refers to an example of a key component of general environment of
business. Identify the dimension of environment.
Ans: Social Environment:

Type:02 Only Identify the dimensions of business environment.

1. Identify the dimension of business environment.

a) The court passed an order that all schools must have water purifier for the School children
b) Society in general is more concerned about quality of life.
c) Innovative techniques are being developed to manufacture water purifiers at competitive rates.
d) Incomes are rising and children at home are also drinking purified water.
e) The government is also showing positive attitude towards the water purifier business.
Ans: a) legal environment b) social environment. c) technological environment.
d) economic environment. e) Political environment.

2. Identify the dimension of business environment.

The court passed on order to ban polythene bags as:
a. These bags are creating many environmental problems.
b. Society in general is more concerned about quality of life.
c. The government decided to give subsidies to jute industry to promote the business.
d. Innovative techniques are being developed to promote business.
e. Incomes are arising, and people can afford to buy these bags.
Ans: a. legal environment. b. social environment c. Political environment.
d. Technological environment. e. Economic environment

3. Identify the dimension of business environment.

a) The court passed an order that all schools must have water purifier for the School children
b) Society in general is more concerned about quality of life.
c) Innovative techniques are being developed to manufacture water purifiers at competitive rates.
d) Incomes are rising and children at home are also drinking purified water.
e) The government is also showing positive attitude towards the water purifier business.
Ans: a) legal environment b) social environment. c) technological environment.
d) economic environment. e) Political environment.
4. Identify the dimension of business environment.
a. Labour laws followed by companies help them to keep away from penalties.
b. Political stability and central government's attitudes towards business, industry and employment, has attracted
many national and international business entrepreneurs to invest in India.
c. A rise in the disposable income of people due to a decrease in tax rates in a country creates more demand for
products.
d. E-commerce has changed the scenario of doing the business, buying goods and availing services at the click of a
mouse or through mobile, Digital India initiative by the government and move towards a paperless society.
e. Number of working women is increasing.
Ans: a. Legal Environment b. Political Environment c. Economic Environment
d. Technological Environment e. social environment.

5. Identify the type of dimension of environment to the following are related

i Banks reduce the interest rate on house loans: Economic Environment
ii. Number of working women is increasing: Social environment.
iii. Reservation of Tickets by internet: Technological Environment
iv. Prohibition of alcohol beverages to be advertised. Legal Environment

2. Controlling questions. (3 Questions)

1. Explain the importance of controlling in an organization.
OR
A good control system helps an organization in many ways. Justify this statement with any four points.(HOTS)
OR
Without control the best of plans can go awry. Briefly explain any four importance of controlling to justify the
sentence. (HOTS)
2. Explain the limitations of controlling.
OR
‘Controlling everything results in Controlling nothing’. Explain (HOTS)
3. Explain briefly the steps involved in controlling process.

3. Consumer protection. (4 Questions)

1. Explain any four rights of consumers.
2. State any four responsibilities of consumers while purchasing, using and consuming goods and services.
3. Explain in brief importance of consumer protection from the point of view of business.
4. State any four directions which can be issued by the consumer court to the opposite party.

4. Planning (4 Questions)
1.Explain any four features of Planning.
OR
Briefly explain the planning function of the management has features throw light on its nature and scope. (HOTS)
2.Explian the importance of Planning with any four points.
OR
No enterprise can achieve its objectives without systematic planning. Do you agree with this? Give any four
importance in support of your answer. (HOTS)
OR
Is planning actually worth the huge cost involved? Give four reasons. (HOTS)
3.Expalin the first four steps of planning process.
OR
As a manager what logical steps you follow in planning process. (HOTS)
4.Explain any four limitations of planning.
OR
Planning is no guarantee of success of a business enterprise. Do you agree with this statement? Discuss any four
limitations of planning that the manager should keep in mind
OR
Planning involves huge costs and is a time-consuming process". Do you agree with this? Explain any four limitations
to support your answer.
OR
Planning is not free from limitations. Justify.
OR
Unforeseen events and changes all affect our business plans. Plans then need to be modified. Give any four points to
support the limitations of planning

6. Staffing

Direct Questions:
1.Explain any four Selection Tests of employees
2. State the benefits of training and development to organization
3. State the Importance of training and development to Employees.
4. Explain the Limitations of internal source of recruitment
5.Explain the first four steps of the selection process.
7. Explain any four on the job training methods.
8. Explain any four off the job training methods
9. Explain the merits of external sources of recruitment.
10. Explain the limitations of external sources of recruitment.
11. Explain the first four steps of staffing process.

Hots Questions:
1. As a HR manager, describe the tests you use to measure individual characteristics in the employee selection
process.

2.The Human Resource Manager of an MNC requires employees for various posts. He wanted to opt for a source of
recruitment where fresh talent can be infused into the organisation. Which source he can rely upon? Explain any three
advantages of that source.
OR
Which source of recruitment is needed to fill new staff in an organisation? Explain briefly three merits of that
OR
Which source of recruitment is needed to bring new blood in the organization? Explain briefly any three advantages
of this sources.

3. The quality of production is not as per standards. On investigation, it was observed that most of the workers were
not fully aware of the proper operation of the machinery. What could be the way to improve the accuracy? Briefly
explain any three benefits of it to the organization.

4. Suppose you are the human resource manager of Pragati Company Limited. You have been directed by the
directors of the company to select a chartered accountant for the company. Explain the first four steps in the selection
procedure followed by you.

5. Mr. Naresh who is a H.R. Manager in ABC Co., Ltd., has planned to recruit 500 new employees by adopting
external sources of recruitment. Write any four external sources, which can help Naresh in recruitment.
6.Name the method of training received while working. Briefly explain any three types of these training
OR
The workers of a factory are unable to work on new machines and always demand for help of supervisor. The
supervisor is overburdened with their frequent calls. Suggest the remedies through explaining on the job training
methods

7.As a HR manager, list out any eight sources of recruitment, to fill in the vacancies in your organization.

8.Akash is working in an organization. After every three months, his manager transfers him from one department to
another so that he may gain a broader understanding of all the departments of the organization. Name and explain the
method of training Akash is undergoing
Answer: Job Rotation (explain)

9. A Company is manufacturing paper plates & bowls. Due to a Local Festival, it got an urgent order of extra 60,000
plates & bowls. It’s manpower is insufficient to fulfill this order. So, the HR Manager decided to hire additional
workers. Advise how the company will fulfill its order and which method of recruitment would you suggest?
Answer: Labour Contractors (with explanation)

10.Akash is working in an organization. After every three months, his manager transfers him from one department to
another so that he may gain a broader understanding of all the departments of the organization. Name and explain the
method of training Akash is undergoing
Answer: Job Rotation (with explanation)

11.Rahul, Neethu, Monisha, Raghu are the technical staffs and office employees who deal with equipments, tools and
machines are given training to deal with materials. Name and explain the method of training given to them.
Answer: Vestibule Training (with explanation)

5. Principles of management

1.Explain the 4 features or nature of principle of management.

2.Discuss the significance of Principles of Management by explaining any four points.
OR
Samarth was appointed as a new manager in an organisation. To point out the necessity and importance of the
principles of management in his work, discuss any four points of significance of principles of management. (HOTS)

3.Explain any four aspects of work study/ Explain any four techniques of scientific management.
4.Explain the Principles of Scientific Management or Explain F. W Taylor’s scientific management principles.
5.Explain any for general management principles or Explain any four Fayols General management Principles.
OR
As a general manager, list out any 8 Fayol’s principles of management which would you like to adopt in your
business organizaton. (HOTS)
6. Explain functional foremanship of Taylor.

6.Financial Management

1. What is capital budgeting decision? explain briefly the factors affecting capital budgeting decisions?
2. Explain the importance of financial planning with any four points
3. Explain any four factors affecting the working capital requirements of an organization
4. Explain any four factors affecting financing decisions.
5. Briefly explain any four factors affecting the fixed capital requirements of an organization
6. Explain any four factors affecting dividend decision?
Financial Management Hots Questions:

1. what do you call the capital needed for day-to-day operations? Briefly explain any three factors affecting such
capital needs.
Answer: Working capital decision with its factors.

1.As a financial consultant give the list of any eight factors which affect the choice of capital structure
Ans: 1. Cash flow position 2. Interest coverage ratio 3. Debt service coverage ratio 4. Return on investment 5.
Tax rate 6. Cost of debt 7. Cost of equity 8. Flexibility 9. Control 10. Risk considerations.

2. The decision in which keeping in view the overall objective of maximising shareholder’s wealth is? Explain any
three factors affecting the above decision
Answer: dividend decision.

3. What do you call the capital needed for acquiring Land and Buildings, Machinery, etc? State any three factors
affecting such capital needs
Ans: Fixed capital and explain its factors.

4. Mahindra Take a decision to raise money for long-term capital needs of business from certain sources which type
of decision is this?
Answer: Financing decision and explain the factors.

5.Identify the decision taken in financial management which affects the liquidity as well as the profitability of
business and explain briefly any three factors affected in this decision.
Ans: Factors affecting capital budgeting decision.

6. To avoid the problems of shortage and surplus of funds what is required in financial management? Name the
concept and explain its any three importance.
Ans: Importance of Financial planning

7. You are the finance manager of a newly established company. The directors of the company have asked you to plan
the capital structure of company. State any four factors that you would consider while planning the capital structure.
OR The board of Directors has asked you to design the capital structure of the company. Explain any four factors that
you would consider while doing so
Ans: a) capital position b) Interest coverage ratio c) Return on investment d) cost of debt

8. XYZ Company wants to raise 50,00,000 by issuing Debenture. State the type of decision & explain any three
influencing factors of this decision.
Answer: Financing decision and explain the factors.

8.Marketing:

1)Explain the elements of the marketing mix

2)Discuss briefly any four differences between selling and marketing
3)What is Packaging? Explain the levels of packaging.
4)State any four considerations to be kept in mind while choosing a brand name OR Write any four
characteristics of good brand name
5)Explain briefly any four functions performed by a Label.
6)Explain in brief any four objections against advertising.
(OR)
‘Though advertising is one of the most frequently used medium of Promotion of goods and services, yet it attracts a
lot of objections. Explain any four such objections.
Two Marks (Important Questions)

Definitions:
1.Define management
2.Define coordination
3.Define Planning
4.Define organizing
5.Define Motivation
6.Define leadership
7.Define motivation
8.Define Managerial Control OR Define controlling.
9.Define Marketing
10.Define Marketing Management.

Meanings:
1.Give the meaning of coordination
2.What is the mental revolution?
3.What is a scalar chain?
4.What is gang Plank?
5.What is functional foremanship?
6.What do you mean by differential peace wage system.
7.What is standardization according to Taylor?
8.What do you mean by Esprit De corps?
9.What is discipline according to Taylor?
10.What do you mean by unity of command?
11.What do you mean by unity of direction?
12.What are planning premises?
13.What is strategy/policy/Rule/Method/procedure/programme/Budget/Objectives.
14.What is a functional structure?
15.What is divisional structure?
16.What do you mean by formal organisation
17.What do you mean by informal organisation?
18.What do you mean by authority/responsibility/Accountability.
19.What is staffing?
20.What do you mean by selection?
21.What do you mean by recruitment?
22.What do you mean by placement and orientation?
23.What do you mean by promotion?
24.What do you mean by transfer?
28.What do you mean by job rotation?
29.What do you understand by supervision?
30.What is communication?
31.What is formal communication?
32.What is informal communication? OR Grapevine communication?
33. Give the meaning of Controlling.
34. What do you understand by financial management?
35. Write the meaning of financial planning.
36. What is financial leverage? Write the formula to calculate financial leverage
37. What is personal selling?
38. What is publicity?
39. Traditionally what is marketing?
40. What do you mean by branding?
41. What is grading of products?
42. What is consumer protection?
43.How do you describe the marketing mix.

Differences for 2 Marks:

1.Write two differences between unity command and unit of direction.
2.Write two differences between functional structure and divisional structure
3.Write two differences between formal organization and informal organization
4.State any two differences between authority and accountability
5.State any two differences between delegation and decentralization.
6.State any two differences between training and development.
7.State any two differences between formal communication and informal communication.
8.List out two differences between marketing and selling.
9. Write any two differences between advertising and personal selling.

Features/Nature/Characteristics for 2 Marks

1. State any two characteristics of coordination.
2. State any two natures of principles of management.
3. State any two features of planning.
4. Mention any two features of motivation.
5. State any two assumptions of Maslow’s need hierarchy theory of Motivation.
6. State the two important features of publicity.
7. Write any two features of Personal selling.
8. Write any two features of Marketing
9. State any two distinguishing features of advertising.
10. State two features of formal organisation.
11.State two features of informal organisation.
12. State two features of leadership.

Types for Two marks:

1.Write two dimensions of management.
2.State any two principles of management contributed by Henry Fayol.
3.State any two formen under planning in charge of functional foremanship
4.State any two formen under production in charge of functional foremanship.
5.Write two types of planning.
6.Write any two types of Standing plans.
7.Write any two types of single use plans.
8.State two types of organisational structure.
9.State any two elements of Delegation.
10.Mention any two Types of selection Tests.
11.State any two internal sources of recruitment.
12.State any two elements of direction.
13.State any two elements of communication process.
14.State any two types of leadership style.
15.State the first two needs of Maslow’s need Hierarchy theory’.
16.State any two types of financial decision.
17.Write two levels of packaging.
18.State any two marketing concepts.
19.State any two consumer rights.
20. State any two redressal agencies under the consumer protection act.
21. State two directions which can be issued by the consumer court to the opposite party.
22. State any two responsibilities of consumer
23. Who can file a complaint before the appropriate consumer forum.
24. State any two emphasis the importance of consumer protection from the point of view of business.
25. State any two directions which can be issued by the consumer court to the opposite party.
26. State any two types of Formal communication.
27.State any two Networks under Formal communication.
28.State any two types of Vertical communication.
29.State any two networks under Informal Communication OR State any Network of Grapevine Communication
30.Mention any two types of Communication Barriers.
31.State the methods used by managers to analyse deviations.
32. State the two types of direct financial payments which the organization can adopt to pay its employees.
33.Name any two methods of recruitment suitable to recruit technical, professional and managerial personnel.
Objectives:
1. State any two Objectives of management
2. State any two organizational objectives of management.
3. State any two social objectives of management
4. State any two personal objectives of management.
5. State two or twin objectives of financial planning.
6. State two objectives of pricing.
7. State any two-marketing objective of public relations.

Process for Two Marks:

1.Write the first two steps in planning process.
2. Write the first two steps in organising process.
3. Write the firs two steps of controlling process.
4. State the first two stages in the Staffing process.
5. State the first two stages in the Selection process.
6.State any two benefits of employees from training and development.
7. State any two benefits of training and development to the organization

Importance/Merits/Advantages/Benefits for Two Marks.

1. Write any two significance/importance of Management.
2.State any two importance of coordination/ Justify the Importance of coordination by any two factors
3. Write any two significance or importance of principles of management.
4. State any importance of planning
5. Mention any two merits of internal sources of recruitment
6.Mention any two advantages of external sources of recruitment.
7. Write two importance of controlling.
8. State any two reasons to emphasis the importance of consumer protection from Consumers’ point of view.
9.State any two reasons to emphasis the importance of consumer protection from the point of view of Business.
10. State two importance of staffing.

Limitations/Disadvantages/Demerits/Barriers.
1.State any two limitations of planning.
2.Write any two limitations of external sources of recruitment.
3. Mention any two demerits of internal sources of recruitment.
4. State any two limitations of controlling
5.State any two semantic barriers to communication.
6.Mention any two psychological barriers to communication.
7.State any two organizational barriers to communication.
8.State any two personal barriers to communication.
9. Write two objections against advertising.
10. State any two causes of consumer exploitation.

Examples for two marks:

1.Give two examples for durable products.
2.Give two examples for convenience products.
3. Write two examples of the marketing of services.
4. Give two examples of industrial products.
5. Give two examples of Budgets.
6. Give two examples of Unfair Trade Practices.

Functions for Two Marks.

1. As a marketing manager identify and write two functions of packaging.
2. Write any two functions of distribution channels.