NeelamVidyaVihar, Sijoul, Mailam, Madhubani, Bihar – 847235
Website:http://www.sandipuniversity.edu.inEmail:[email protected]
SCHOOL OF COMPUTER SCIENCE AND ENGINEERING
CourseName:English Code:
Class:BCA Session:2024-2028
Year:2024-2025 Semester: I
QuestionBank
UNIT-I
1. What is the process of exchanging information and meaning between individuals or groups
called?
a) Communication
b) Negotiation
c) Persuasion
d) Presentation
2. Which of the following is an example of nonverbal communication?
a) Speaking
b) Writing
c) Using hand gestures
d) Sending an email
3. What does active listening involve?
a) Interrupting the speaker
b) Focusing on your response
c) Avoiding eye contact
d) Paying attention and understanding the speaker
4. Which of the following is an example of written communication?
a) Having a conversation
b) Sending a text message
c) Making a phone call
d) Attending a meeting
5. What is empathy?
a) Understanding and sharing the feelings of others
b) Convincing others to agree with your viewpoint
c) Interrupting others while they are speaking
d) Ignoring the emotions of others
6. What are interpersonal skills?
a) Skills used in written communication
b) Skills used in nonverbal communication
c) Skills used in one-on-one interactions
d) Skills used in public speaking
7. What is an essential element of effective public speaking?
a) Speaking as fast as possible
b) Using complex vocabulary
c) Maintaining eye contact with the audience
d) Avoiding visual aids
8. What does emotional intelligence involve?
a) Ignoring the emotions of others
b) Recognizing and managing one’s own emotions
c) Focusing solely on logical reasoning
d) Avoiding personal connections with others
9. What is the purpose of feedback in communication?
a) To criticize and belittle others
b) To express personal opinions
c) To evaluate and improve communication
d) To dominate the conversation
10. Why is cultural awareness important in communication?
a) To impose one’s cultural values on others
b) To avoid any communication with people from different cultures
c) To understand and respect cultural differences
d) To promote misunderstandings and conflicts
11. Which communication skill involves using appropriate vocabulary and tone?
a) Verbal communication
b) Nonverbal communication
c) Listening skills
d) written communication
12.What is the ability to understand and share the perspective of others called?
a) Empathy
b) Assertiveness
c) Negotiation
d) Emotional intelligence
13. Which of the following is an example of a nonverbal communication cue?
a) Speaking clearly
b) Using appropriate grammar
c) Nodding your head in agreement
d) Writing an email
14. What does it mean to be an active listener?
a) Focusing on your response
b) Interrupting the speaker frequently
c) Asking questions and providing feedback
d) Avoiding eye contact
15. Which communication skill involves expressing ideas effectively through writing?
a) Verbal communication
b) Nonverbal communication
c) Listening skills
d) written communication
UNIT-II
1.What is the best definition of attitude?
A) A temporary emotional state
B) A persistent tendency to feel and behave in a certain way towards some objects, persons,
or events
C) A fixed personality trait
D) A random reaction to a situation
2.Which of the following is NOT one of the three components of attitudes?
A) Cognitions
B) Affections
C) Behavior
D) Inheritability
3.Attitude is influenced by which of the following evaluations?
A) Cognitive and affective evaluations
B) Genetic and hereditary evaluations
C) Environmental and environmental evaluations
D) Random and situational evaluations
4.Which component of attitude includes thoughts, beliefs, and values?
A) Affections
B) Behavior
C) Cognitions
D) Emotions
5.Which process is NOT part of learning attitudes from observation?
A) Attention
B) Retention
C) Application
D) Motivation
6.How are attitudes generally formed?
A) Through inheritance
B) By random chance
C) Through direct experience and social learning
D) By mere repetition
7.What is a key characteristic of a positive attitude?
A) It is inherited from parents.
B) It has no impact on professional relationships.
C) It improves both professional and personal relationships.
D) It is only relevant in personal interactions.
8. In the context of attitudes, what does 'affection' refer to?
A) Actions and reactions
B) Thoughts and beliefs
C) Feelings and emotions
D) Knowledge and skills
9.What does the 'retention' process involve in learning attitudes from observation?
A) Focusing on something
B) Practicing behavior repeatedly
C) Keeping what is observed in memory
D) Staying motivated to learn
10.Which of the following statements about attitude is TRUE?
A) Attitude is a state of mind and is fixed from birth.
B) Attitude is a state of mind that changes based on direct experience and social learning.
C) Attitude is an inherited trait that cannot be changed.
D) Attitude is solely determined by cognitive evaluations.
UNIT-III
1. What is the main focus of personality development?
A) Enhancing physical appearance
B) Improving and evolving personality traits and behaviors
C) Gaining technical skills
D) Achieving academic excellence
2. Which of the following is NOT a key aspect of personality development?
A) Self-Awareness
B) Emotional Intelligence
C) Financial Management
D) Communication Skills
3. Why is personality development important for career advancement?
A) It improves physical health
B) It enhances leadership, teamwork, and adaptability skills
C) It provides better financial management
D) It ensures academic success
4. Which of the following is a strategy for effective personality development?
A) Ignoring feedback
B) Engaging in continuous learning
C) Avoiding self-reflection
D) Disregarding personal goals
5. What distinguishes self-confidence from self-esteem?
A) Self-confidence is task-specific, while self-esteem is a global sense of self-worth
B) Self-esteem is about specific achievements, while self-confidence is about overall self-
worth
C) Self-confidence is more about how others perceive you, while self-esteem is based on
self-perception
D) Self-esteem relates to skills, while self-confidence is about emotional state
6. Which of the following techniques is used in active listening?
A) Speaking more than the speaker
B) Reflecting and paraphrasing
C) Avoiding eye contact
D) Interrupting the speaker
7. What is a key component of effective communication?
A) Using complex jargon
B) Non-verbal communication
C) Speaking without listening
D) Avoiding feedback
8. Which strategy helps manage nervousness during public speaking?
A) Ignoring preparation
B) Practicing relaxation techniques
C) Focusing on personal flaws
D) Avoiding practice
9. What does SMART stand for in goal setting?
A) Simple, Measurable, Achievable, Realistic, Timely
B) Specific, Measurable, Achievable, Relevant, Time-Bound
C) Simple, Manageable, Accurate, Reliable, Timely
D) Specific, Methodical, Attainable, Realistic, Targeted
10. Which is a challenge in personality development?
A) Achieving perfection in every task
B) Overcoming self-doubt
C) Avoiding external influences
D) Ignoring personal growth
UNIT-V
1. What is a key quality of a good leader that involves understanding and addressing the needs
and concerns of team members?
A) Decisiveness
B) Empathy
C) Integrity
D) Accountability
2. Which leadership style involves making decisions unilaterally without much input from
team members?
A) Democratic Leadership
B) Coaching Leadership
C) Autocratic Leadership
D) Transformational Leadership
3. What decision-making technique involves evaluating Strengths, Weaknesses, Opportunities,
and Threats?
A) Cost-Benefit Analysis
B) Decision Trees
C) SWOT Analysis
D) Pareto Analysis
4. Which leadership style focuses on inspiring and motivating team members to exceed their
own self-interests?
A) Charismatic Leadership
B) Situational Leadership
C) Transformational Leadership
D) Autocratic Leadership
5. What technique is used to generate a wide range of ideas and solutions in a group setting?
A) Delphi Technique
B) Brainstorming
C) Decision Trees
D) SWOT Analysis
6. In conflict resolution, what method involves facilitating discussions between conflicting
parties to help them reach a resolution?
A) Mediation
B) Negotiation
C) Problem-Solving
D) Feedback
7. What quality of a leader involves the ability to persevere through challenges and setbacks
while maintaining focus and optimism?
A) Resilience
B) Adaptability
C) Vision
D) Delegation
8. Which leadership style adapts based on the context, task, and maturity level of team
members?
A) Charismatic Leadership
B) Coaching Leadership
C) Situational Leadership
D) Democratic Leadership
9. What skill is crucial for building rapport and ensuring effective interactions with others?
A) Assertiveness
B) Networking
C) Emotional Empathy
D) Written Communication
10. What decision-making technique uses visual diagrams to map out different decision paths
and their potential outcomes?
A) Pareto Analysis
B) Decision Trees
C) Cost-Benefit Analysis
D) Delphi Technique
UNIT-I
Short Questions:
are the key elements of effective communication?
does active listening enhance communication between individuals?
role does non-verbal communication play in conveying messages?
can feedback be used to improve communication skills?
techniques can help in developing assertiveness in communication?
Long Questions:
the importance of active listening in effective communication. In your response, explain
the key components of active listening and how they contribute to better understanding and
relationships. Provide examples of how active listening can be applied in both personal and
professional settings.
the impact of non-verbal communication on interpersonal interactions. In your answer,
explore how body language, facial expressions, and tone of voice can influence the interpretation
of messages. Discuss strategies for aligning non-verbal cues with verbal communication to enhance
clarity and effectiveness.
UNIT-II
Short Questions
What is attitude, and how does it influence behavior?
How can a positive attitude impact personal and professional relationships?
What strategies can be used to cultivate a more positive attitude?
In what ways can negative attitudes affect mental health and well-being?
How does self-awareness play a role in shaping one’s attitude towards challenges?
Long Questions:
What are the main components that shape a person's attitude?
How can changing one’s attitude lead to improved outcomes in difficult situations
UNIT-III
Short Questions:
are the key aspects of personality development?
does self-confidence differ from self-esteem?
techniques can improve active listening skills?
does the SMART criteria stand for in goal setting?
is emotional intelligence important in communication?
Long Questions:
the importance of personality development in both personal and professional contexts.
In your response, elaborate on how aspects such as self-awareness, emotional intelligence, and
communication skills contribute to personal growth, career advancement, and the quality of
relationships.
the process of effective goal setting using the SMART criteria. Include a discussion on
how breaking down goals into manageable sub-goals and monitoring progress can enhance
personal growth. Additionally, consider the role of resilience and support systems in overcoming
obstacles during this process.
UNIT-IV
Long Questions:
Write an application for 7 days leave for your sister marriage.
Write a professional resume to apply for Job.
UNIT-V
Short Questions:
are the essential soft skills that effective leaders should possess?
does emotional intelligence contribute to successful leadership?
what ways can effective communication enhance team management?
can conflict resolution skills improve a leader’s effectiveness?
is adaptability considered a crucial soft skill for managers in a dynamic work environment?
Long Questions:
the role of emotional intelligence in leadership effectiveness. In your response, discuss
how self-awareness, empathy, and social skills contribute to a leader's ability to inspire and
motivate their team. Provide examples of how leaders can develop emotional intelligence to
enhance their management capabilities.
the importance of communication skills in effective management. Discuss the various
forms of communication (verbal, non-verbal, and written) and their impact on team dynamics and
organizational culture. Additionally, explore strategies that leaders can implement to foster open
communication and ensure clarity in their interactions with team members.
SubjectIn-charge HOD
Mr.Rajesh Kumar Mr.S.K.Singh
