ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1

User Guide
Read this first

Before using this documentation and the product it supports, ensure that you read and understand the
following:
• Safety and Warranty Guide
• Setup Guide
• Generic Safety and Compliance Notices

Second Edition (June 2023)

© Copyright Lenovo 2023.

LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services
Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-
35F-05925.
Contents

Discover your Lenovo notebook. . . . . iii Set, change, and remove a password . . . . 31
FIDO (Fast Identity Online) authentication . . . . . 32
Chapter 1. Meet your computer . . . . . 1
Front view . . . . . . . . . . . . . . . . . . 1 Chapter 5. Configure advanced
Side view . . . . . . . . . . . . . . . . . . 5 settings. . . . . . . . . . . . . . . . . 35
Features and specifications . . . . . . . . . . . 8 UEFI BIOS . . . . . . . . . . . . . . . . . 35
USB specifications . . . . . . . . . . . . . 8 Enter the UEFI BIOS menu . . . . . . . . . 35
Navigate in the UEFI BIOS interface . . . . . 35
Chapter 2. Get started with your Set the system date and time. . . . . . . . 35
computer . . . . . . . . . . . . . . . . 11 Change the startup sequence . . . . . . . 35
Access networks . . . . . . . . . . . . . . 11 View UEFI BIOS Event logs . . . . . . . . 35
Connect to Wi-Fi networks. . . . . . . . . 11 Customize BIOS Defaults (for Intel models
Connect to the wired Ethernet . . . . . . . 11 only) . . . . . . . . . . . . . . . . . 36
Turn on the Airplane mode . . . . . . . . . 12 Reset system to factory defaults . . . . . . 37
Interact with your computer . . . . . . . . . . 12 Update UEFI BIOS . . . . . . . . . . . . 37
Use the keyboard shortcuts . . . . . . . . 12 Cloud bare metal recovery (for selected
Use the TrackPoint pointing device . . . . . 13 models) . . . . . . . . . . . . . . . . 38
Use the trackpad . . . . . . . . . . . . 15 Install a Windows operating system and drivers . . 38
Use the touch screen (for selected models) . . 16
Chapter 6. CRU replacement . . . . . 41
Connect to an external display . . . . . . . 18
CRU list . . . . . . . . . . . . . . . . . . 41
Chapter 3. Explore your computer . . 21 Disable Fast Startup and the built-in battery . . . . 41
Lenovo apps . . . . . . . . . . . . . . . . 21 Replace a CRU . . . . . . . . . . . . . . . 42
Lenovo Vantage . . . . . . . . . . . . . 21 Base cover assembly . . . . . . . . . . . 42
AI Meeting Manager (for selected models). . . 21 Memory module (for selected models) . . . . 43
Lenovo Smart Appearance (for selected M.2 solid-state drive . . . . . . . . . . . 45
models) . . . . . . . . . . . . . . . . 22 Speaker assembly (for ThinkPad E16 Gen 1
Intelligent cooling . . . . . . . . . . . . . . 24 Only) . . . . . . . . . . . . . . . . . 46
Manage power . . . . . . . . . . . . . . . 26
Chapter 7. Help and support . . . . . 49
Check the battery status . . . . . . . . . 26
Frequently asked questions . . . . . . . . . . 49
Charge the computer . . . . . . . . . . . 26
Error messages . . . . . . . . . . . . . . . 51
Change the power settings . . . . . . . . 27
Beep errors . . . . . . . . . . . . . . . . 52
Transfer data . . . . . . . . . . . . . . . . 27
Self-help resources . . . . . . . . . . . . . 53
Set up a Bluetooth connection . . . . . . . 28
Windows label . . . . . . . . . . . . . . . 54
Accessories . . . . . . . . . . . . . . . . 28
Call Lenovo . . . . . . . . . . . . . . . . 54
Purchase accessories . . . . . . . . . . 28
Before you contact Lenovo . . . . . . . . 54
Chapter 4. Secure your computer Lenovo Customer Support Center . . . . . . 55
and information . . . . . . . . . . . . 29 Purchase additional services. . . . . . . . . . 56
Lock the computer . . . . . . . . . . . . . 29
Log in with your fingerprint (for selected models) . . 29
Appendix A. Compliance
information . . . . . . . . . . . . . . . 57
Log in with your face ID (for selected models) . . . 30
Protect data against power loss (for selected Appendix B. Notices and
models) . . . . . . . . . . . . . . . . . . 30
trademarks . . . . . . . . . . . . . . . 59
UEFI BIOS passwords . . . . . . . . . . . . 30
Password types . . . . . . . . . . . . . 30

© Copyright Lenovo 2023 i

ii ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide
Discover your Lenovo notebook
Thank you for choosing a Lenovo® notebook! We are dedicated to delivering the best solution to you.

Before starting your tour, please read the following information:

• Illustrations in this documentation might look different from your product.
• Depending on the model, some optional accessories, features, software programs, and user interface
instructions might not be applicable to your computer.
• Documentation content is subject to change without notice. To get the latest documentation, go to https://
pcsupport.lenovo.com.

© Copyright Lenovo 2023 iii

iv ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide
Chapter 1. Meet your computer

Front view
ThinkPad E14 Gen 5

Item Description Item Description

Infrared camera / Camera Webcam privacy shutter

Microphone Touch screen

Power button / power button with

TrackPoint® pointing stick
fingerprint reader

Trackpad TrackPoint buttons

© Copyright Lenovo 2023 1

* for selected models

2 ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide

ThinkPad E16 Gen 1

Item Description Item Description

Infrared camera / Camera Webcam privacy shutter

Microphone Touch screen

Power button / power button with

TrackPoint pointing stick
fingerprint reader

Trackpad TrackPoint buttons

* for selected models

Webcam privacy shutter

Chapter 1. Meet your computer 3

Slide the webcam privacy shutter to cover or uncover the camera lens. It is designed to protect your privacy.

Related topics
• “Use the TrackPoint pointing device” on page 13
• “Use the trackpad” on page 15
• “Use the touch screen (for selected models)” on page 16
• “Log in with your fingerprint (for selected models)” on page 29
• “Log in with your face ID (for selected models)” on page 30

4 ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide

Side view

Intel models

Item Description Item Description

USB-C® power connector USB-C (Thunderbolt™ 4) connector

Always On USB-A 3.2 Gen 1 connector HDMI™ connector

Audio connector Speaker

Security-lock slot Ethernet connector

USB-A 2.0 connector

*for selected models

Chapter 1. Meet your computer 5

AMD models

Item Description Item Description

USB-C power connector USB-C (3.2 Gen 2) connector

Always On USB-A 3.2 Gen 1 connector HDMI connector

Audio connector Speaker

Security-lock slot Ethernet connector

USB-A 3.2 Gen 1 connector

*for selected models

Statement on USB transfer rate

Depending on many factors such as the processing capability of the host and peripheral devices, file
attributes, and other factors related to system configuration and operating environments, the actual transfer
rate using the various USB connectors on this device will vary and will be slower than the data rate listed
below for each corresponding device.

USB device Data rate (Gbit/s)

3.2 Gen 1 5
3.2 Gen 2 10
3.2 Gen 2 × 2 20
4 Gen 2 × 2 20
4 Gen 3 × 2 40

6 ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide

 USB device Data rate (Gbit/s)

Thunderbolt 3 40
Thunderbolt 4 40

Related topics
• “USB specifications” on page 8
• “Charge the computer” on page 26
• “Lock the computer” on page 29

Chapter 1. Meet your computer 7

Features and specifications
Specification Description

Double Data Rate 4 (DDR4) Small Outline Dual Inline Memory Module (SODIMM),
up to 32 GB
Memory
• Intel models: DDR4, soldered on board, up to 16 GB
• AMD models: DDR4, soldered on board, up to 8 GB

Intel models:

Two slots, 2242 M.2 solid-state drive, up to 1 TB for each, up to 2 TB in total

Storage device
AMD models:

Two slots, one for 2242 M.2 solid-state drive, up to 512 GB; one for 2280 M.2
solid-state drive, up to 1 TB

• Dolby Atmos®
Audio
• Dolby Voice®

• Color display with In-Plane Switching (IPS) technology

• Display ratio: 16:10
Display
• Display resolution: 1920 x 1200 pixels, 2240 x 1400 pixels, or 2560 x 1600
pixels
• Multi-touch technology*

• Face authentication*
• Fingerprint reader* (integrated in power button)
Security features • Lenovo Smart Appearance Presence Detection*
• Lenovo Smart Appearance Privacy Protection*
• Trusted Platform Module (TPM)*

• Bluetooth
Wireless features
• Wireless LAN

* for selected models

USB specifications
Note: Depending on the model, some USB connectors might not be available on your computer.

8 ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide

Connector name Description

Connect USB-compatible devices, such as a USB keyboard, USB

mouse, USB storage device, or USB printer.

• USB-A 2.0 connector

• USB-A 3.2 Gen 1 connector
• USB-A 3.2 Gen 2 connector

• Charge USB-C compatible devices with the output voltage and

current of 5 V and 3 A.
• Connect to an external display:
– USB-C to VGA: up to 1920 x 1080 pixels, 60 Hz
– USB-C to DP: up to 5120 x 2880 pixels, 60 Hz
• USB-C (3.2 Gen 1) connector • Connect to USB-C accessories to help expand your computer
functionality. To purchase USB-C accessories, go to https://
• USB-C (3.2 Gen 2) connector
www.lenovo.com/accessories.
• USB-C (Thunderbolt 3) connector
• USB-C (Thunderbolt 4) connector
• USB-C (USB 4) connector

Chapter 1. Meet your computer 9

10 ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide
Chapter 2. Get started with your computer

Access networks
This section helps you connect to a wireless or wired network.

Connect to Wi-Fi networks

Click the network icon in the Windows® notification area, and then select a network for connection. Provide
required information, if needed.
• For models with Windows 10:

• For models with Windows 11:

Connect to the wired Ethernet

Connect your computer to a local network through the Ethernet connector on your computer with an
Ethernet cable.

© Copyright Lenovo 2023 11

Turn on the Airplane mode
When the Airplane mode is enabled, all wireless features are disabled.
1. Type Airplane mode in the Windows search box and then press Enter.
2. Turn on the Airplane mode.

Interact with your computer

Your computer provides you various ways to navigate the screen.

Use the keyboard shortcuts

The special keys on the keyboard help you work more effectively.

https://support.lenovo.com/us/en/videos/vid500145

Key / Key combination Function

Invoke the special function printed as an icon on each key or standard function of
F1–F12 function keys.

FnLock indicator on: standard function

+
FnLock indicator off: special function

Enable / disable speakers

Decrease volume

Increase volume

Enable / disable microphones

Darken display

Brighten display

Manage external displays

Enable / disable airplane mode

12 ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide

 Key / Key combination Function

Open the notification center

Answer incoming calls on Microsoft Teams®

Decline incoming calls on Microsoft Teams

Customize the function of this key on the Vantage app

Open Magnifier
+

Open calculator (for ThinkPad E16 Gen 1 only)

+

Enter sleep mode (for ThinkPad E16 Gen 1 only)

+

Open Snipping Tool

+

Toggle keyboard backlight (for selected models)

+

Break operation
+

Pause operation
+

Scroll contents
+

Send system request

+
Enter sleep mode

+ To wake up the computer, press any key

Go to beginning
+

Go to end
+

Use the TrackPoint pointing device

The TrackPoint pointing device enables you to perform all the functions of a traditional mouse, such as
pointing, clicking, and scrolling.

Chapter 2. Get started with your computer 13

Use the TrackPoint pointing device

TrackPoint pointing stick

Use your finger to apply pressure to the pointing-stick nonslip cap in any direction parallel to the keyboard.
The pointer on the screen moves accordingly. The higher the pressure applied, the faster the pointer moves.

TrackPoint buttons

The left-click button and right-click button correspond to the left and right buttons on a traditional mouse.
Press and hold the dotted middle button while using your finger to applying pressure to the pointing stick in
the vertical or horizontal direction. Then, you can scroll through the document, Web site, or apps.

Press Ctrl + dotted middle button + TrackPoint pointing stick at the same time to zoom in or zoom out.

Disable the TrackPoint pointing device

The TrackPoint pointing device is active by default. To disable the device:
1. Open the Start menu, and then click Settings ➙ Devices ➙ Mouse.
2. Follow the on-screen instructions to disable TrackPoint.

Replace the pointing-stick nonslip cap

Note: Ensure that the new cap has grooves a .

14 ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide

Use the trackpad
You can use the trackpad to perform all the pointing, clicking, and scrolling functions of a traditional mouse.

Use the trackpad

Item Description Item Description

Left-click zone Right-click zone

Chapter 2. Get started with your computer 15

Use the touch gestures
Illustration and description Illustration and description

Tap once to select or open an item. Tap twice quickly to display a shortcut menu.

Two-finger zoom in or zoom out. Scroll through items.

Open the task view to see all open windows. Show the desktop.

Notes:
• When using two or more fingers, ensure that you position your fingers slightly apart.
• Some gestures are not available if the last action was done from the TrackPoint pointing device.
• Some gestures are only available when you are using certain apps.
• If the trackpad surface is stained with oil, turn off the computer first. Then, gently wipe the trackpad
surface with a soft and lint-free cloth moistened with lukewarm water or computer cleaner.

For more gestures, see the help information of the pointing device.

Disable the trackpad

The trackpad is active by default. To disable the device:
1. Open the Start menu, and then click Settings ➙ Devices ➙ Touchpad.
2. In the Touchpad section, turn off the Touchpad control.

Use the touch screen (for selected models)

If your computer display supports the multi-touch function, you can navigate the screen with simple touch
gestures. For more touch gestures, refer to https://support.microsoft.com/windows.

16 ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide

Note: Some gestures might not be available when you are using certain apps.

Illustration and description Illustration and description

Tap once to single click Tap twice quickly to double-click

Tap and hold to right-click

Slide to scroll through items

Zoom out Zoom in

Chapter 2. Get started with your computer 17

 Illustration and description Illustration and description

Swipe from the left: view all open windows (Windows 10) Swipe from the right: open action center (Windows 10)

Swipe from the left: open widget panel (Windows 11) Swipe from the right: open notification center (Windows
11)

Drag

Swipe downwards shortly: show title bar

Swipe downwards: close the current app

Maintenance tips:
• Turn off the computer before cleaning the touch screen.
• Use a dry, soft, and lint-free cloth or a piece of absorbent cotton to remove fingerprints or dust from the
touch screen. Do not apply solvents to the cloth.
• The touch screen is a glass panel covered with a plastic film. Do not apply pressure or place any metallic
object on the screen, which might damage the touch panel or cause it to malfunction.
• Do not use fingernails, gloved fingers, or inanimate objects for input on the screen.
• Regularly calibrate the accuracy of the finger input to avoid a discrepancy.

Connect to an external display

Connect your computer to a projector or a monitor to give presentations or expand your workspace.

Connect to a wired display

If your computer cannot detect the external display, right-click a blank area on the desktop and select
display settings. Then follow the on-screen instructions to detect the external display.

18 ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide

Supported resolution
The following table lists the supported maximum resolution of the external display.

Table 1. Intel models

Connect the external display to Supported resolution

USB-C connector Up to 4K / 60 Hz

Thunderbolt 4 connector Up to 5K/ 60 Hz

HDMI connector Up to 4K / 60 Hz

Table 2. AMD models

Connect the external display to Supported resolution

USB-C connector Up to 5K / 60 Hz

HDMI connector Up to 4K/ 30 Hz

Notes: The refresh rate higher than 60 Hz can also be supported. If you set the refresh rate higher than 60
Hz, the maximum resolution might be limited.
• For Intel models, the HDMI connector supports the HDMI 2.0 standard. Connect to a compatible digital
audio device or video monitor, such as an HDTV.
• For AMD models, the HDMI connector supports the HDMI 1.4 standard by default. Use a qualified HDMI
1.4 cable to connect an external display to your computer.

Connect to a wireless display

To use a wireless display, ensure that both your computer and the external display support the Miracast®
feature.

Press Windows logo key + K and then select a wireless display to connect with.

Set the display mode

Press or + and then select a display mode of your preference.

Change display settings

1. Right-click a blank area on the desktop and select display settings.

Chapter 2. Get started with your computer 19

 2. Select the display that you want to configure and change display settings of your preference.

You can change the settings for both the computer display and the external display. For example, you can
define which one is the main display and which one is the secondary display. You also can change the
resolution and orientation.

20 ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide

Chapter 3. Explore your computer

Lenovo apps
This section provides introduction to Lenovo apps.

Lenovo Vantage
The Lenovo Vantage app (hereafter referred to as Vantage app) is a customized one-stop solution to help you
maintain your computer with automated updates and fixes, configure hardware settings, and get
personalized support.

To access the Vantage app, type Lenovo Vantage in the Windows search box.

Notes:
• The available features vary depending on the computer model.
• The Vantage app makes periodic updates of the features to keep improving your experience with your
computer. The description of features might be different from that on your actual user interface. Ensure
that you use the latest version of Vantage app, and apply Windows Update to get the latest updates.

The Vantage app enables you to:

• Know the device status easily and customize device settings.
• Download and install UEFI BIOS, firmware, and driver updates to keep your computer up-to-date.
• Monitor your computer health, and secure your computer against outside threats.
• Scan your computer hardware and diagnose hardware problems.
• Look up warranty status (online).
• Access User Guide and helpful articles.

AI Meeting Manager (for selected models)

AI Meeting Manager helps you to be more productive and efficient in intercultural meetings without language
barriers. It converts voice to text, makes real-time translation (from voice to text), records audio speech and
translated text to help you take meeting minutes.

Access the app

To access AI Meeting Manager, do one of the following:

• Open the Start menu and click AI Meeting Manager.

• Type AI Meeting Manager in the search box.

Translator/Subtitles
This function translates voice or audio into on-screen text in real time during meetings.

The subtitle function allows you to watch foreign videos with translated subtitle.

© Copyright Lenovo 2023 21

Voice-to-text
This function converts voice to text. Select any typable field (such as document editing area, web site
browser input filed, and windows input bar) to input text using voice instead of typing.

Editor
After a meeting, all audio and translated text are saved in your computer. Open Editor and you can view the
record. This function makes it easier to edit meeting minutes. You can copy, search, proofread, export, or
delete text, and you also can delete or play audio back.

Notes:
• To download the latest version of AI Meeting Manager, go to Microsoft Store and search for the app
name.
• The supported features and languages vary depending on the computer model and delivery of countries
and regions.
• AI Meeting Manager makes periodic updates of the features to keep improving your experience. The
description of features might be different from that on your actual user interface.

Lenovo Smart Appearance (for selected models)

Lenovo Smart Appearance is an intelligent camera enhancement and privacy protection app. It enhances
your looks in video calls and captures your head movement to make your computer smarter.

It works with some mainstream video call apps, such as Microsoft Teams. The settings that you made on this
app also take effect on supported video call apps.

Access the app

To access Lenovo Smart Appearance, type Lenovo Smart Appearance in the Windows search box.

Explore key features

• Smart Appearance
– Background: Blur or customize your background in the video call to protect your privacy.

– Face Framing: Automatically keep your face centered in the video call when you move around.

22 ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide

 – Video Enhancer: Automatically adjust the light effect to show your face and surroundings more clearly
in the video call.

• Intelligent Sensing
– Presence Detection: Keep your computer awake when in use and automatically lock the computer
screen after your head moves out of the camera range.

– Privacy Protection: When a shoulder surfer is detected, your screen becomes blurred followed by a
warning message.

Chapter 3. Explore your computer 23

 – Adaptive Dimming: Track your face movement to recognize your attention focus. When you are facing
away, the display dims to save battery power.

Notes:
• The available features vary depending on the computer model.
• Lenovo Smart Appearance makes periodic updates of the features to keep improving your experience
with your computer. The description of features might be different from that on your actual user interface.

Intelligent cooling
The Intelligent Cooling feature helps you adjust power consumption, fan speed, computer temperature, and
performance.

Note: For models with discrete GPU, the appropriate GPU will be used based on the Intelligent Cooling
mode. If the mode is switched while an app is running, the app might restart to ensure that the appropriate
GPU is used. If you have specified the exact GPU to run for each app in the Windows Settings, it will take
precedence.

For models with Windows 10

The intelligent Cooling feature is adjusted through Windows Power Slider. This feature works in auto mode
by default. Press Fn+T to enable or disable the auto mode.

Note: Auto mode is for Intel models with discrete GPU only.
• When the auto mode is disabled, do the following to select a preferred mode:
1. Click the battery status icon in the Windows notification area.
2. Move the slider to the left or right to select a preferred mode.
– For models with discrete GPU
– Eco mode: power consumption, fan speed, and performance are lowered to get your computer
quieter and more eco-friendly, and to get the best battery life.
– Balanced mode: power consumption, fan speed, and performance are balanced.
– Ultra-performance mode: the ultra performance is prioritized, allowing maximum temperature
and higher fan speed.

on ac power on battery power

– For models without discrete GPU

24 ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide

 – Eco mode: power consumption, fan speed, and performance are lowered to get your computer
quieter and more eco-friendly, and to get the best battery life.
– Balanced mode: power consumption, fan speed, and performance are balanced.
– Performance mode: The performance is prioritized, allowing higher temperature and fan speed.

on ac power on battery power

• When the auto mode is enabled

– Auto mode: your computer is adjusted automatically to achieve the best mix of power
consumption, battery life, computer performance, and fan speed based on the amount of system
activity.

For models with Windows 11

The intelligent Cooling feature is adjusted through Windows Settings. This feature works in auto mode by
default. Press Fn+T to enable or disable the auto mode.

Note: Auto mode is for Intel models with discrete GPU only.
1. Right-click the battery icon in the task bar to access power and sleep settings.
2. Locate the Power section and choose one of the following power modes.
• When the auto mode is disabled:
– Best Power efficiency: power consumption, fan speed, and performance are lowered to get your
computer quieter and more eco-friendly, and to get the best battery life.
– Balanced: power consumption, fan speed, and performance are balanced.
– Best Performance:
– For models with discrete GPU: the ultra performance is prioritized, allowing maximum
temperature and higher fan speed.
– For models without discrete GPU: the performance is prioritized, allowing higher temperature
and fan speed.
• When the auto mode is enabled, it is recommended to set the power mode to Balanced. Then your
computer will be adjusted automatically to achieve the best mix of power consumption, battery life,
computer performance, and fan speed based on the amount of system activity.

Intelligent Cooling Boost (for AMD models only)

The Intelligent Cooling Boost feature dynamically adjusts system performance based on the apps you are
running. It is recommended that you enable this function especially when using unified communication apps
(such as Microsoft Teams).

Note: Ensure that you use this feature in balanced mode to have the best user experience.

To enable or disable the intelligent Cooling Boost feature, do the following:

1. Enter the UEFI BIOS menu. See “Enter the UEFI BIOS menu” on page 35
2. Select Config ➙ Power.
3. In the Intelligent Cooling Boost section, turn on/off the Intelligent Cooling Boost switch.

Chapter 3. Explore your computer 25

 4. Press F10 to save changes and exit the UEFI BIOS menu.

Manage power
Use the information in this section to achieve the best balance between performance and power efficiency.

Check the battery status

Go to Settings ➙ System to check the battery status. For more details about your battery, refer to the
Vantage app.

Charge the computer

Use ac power
Power source of the ac power adapter:
• Power: 65 W
• Sine-wave input at 50 Hz to 60 Hz
• Input rating of the ac power adapter: 100 V to 240 V ac, 50 Hz to 60 Hz
• Output rating of the ac power adapter: 20 V dc, 3.25 A

When the battery power is low, charge your battery by connecting your computer to ac power with the
supplied power adapter. The 65 W ac power adapter supports the rapid charge function, the battery is 80%
charged in about one hour when the computer is turned off. The actual charging time depends on the battery
size, the physical environment, and whether you are using the computer.

Battery charging is also affected by its temperature. The recommended temperature range for charging the
battery is between 10°C (50°F) and 35°C (95°F).

Note: Some models may not ship with ac adapters or power cords. Use only the certified adapters and
power cords provided by Lenovo that comply with the requirements of relevant national standards to charge
the product. It is recommended to use the Lenovo qualified adapters. You can refer to https://
www.lenovo.com/us/en/compliance/eu-doc.

Notes: To maximize the life of the battery:

• Use the battery until the charge is depleted and recharge the battery completely before using it. Once the
battery is fully charged, it must discharge to 94% or lower before it will be allowed to recharge again.
• The battery may optimize its full charge capacity based on your usage. After prolonged periods of limited
use, full battery capacity may not be available until you discharge to as low as 20% and recharge
completely. For more information, refer to the power section of the Vantage app.

26 ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide

Use P-to-P 2.0 (Peer to Peer 2.0) charging function
Both USB-C (Thunderbolt 4) connectors on the computer feature the Lenovo-unique P-to-P 2.0 charging
function. To use the function, ensure that Always On USB and Charge in Battery Mode are enabled in UEFI
BIOS of your computers, so that the function works even when the computers are off or in hibernation mode.

To enable Always On USB and Charge in Battery Mode:

1. Press F1 to enter the UEFI BIOS menu.
2. Click Config ➙ USB, and then to enable Always On USB and Charge in Battery Mode.

Note: The actual charging speed of your computer depends on many factors, such as the remaining battery
power of the computers, the wattage of the ac power adapter, and whether you are using the computers.

Change the power settings

For ENERGY STAR® compliant computers, the following power plan takes effect by default when your
computer is on ac power and has been idle for a specified duration:
• For models with Windows 10
– Turn off the display: After 10 minutes
– Put the computer to sleep: After 10 minutes
• For models with Windows 11
– Turn off the display: After 5 minutes
– Put the computer to sleep: After 5 minutes

To reset the power plan:

1. Go to Control Panel and view by Large icons or Small icons.
2. Click Power Options.
3. Choose or customize a power plan of your preference.

To reset the power button function:

1. Go to Control Panel and view by Large icons or Small icons.
2. Click Power Options, and then click Choose what the power buttons do on the left pane.
3. Change the settings as you prefer.

Transfer data
Quickly share your files using the built-in Bluetooth technology among devices with the same features.

Chapter 3. Explore your computer 27

Set up a Bluetooth connection
You can connect all types of Bluetooth-enabled devices to your computer, such as a keyboard, a mouse, a
smartphone, or speakers. To ensure successful connection, place the devices at most 10 meters (33 feet)
from the computer.

1. Type Bluetooth in the Windows search box and then press Enter.
2. Turn on Bluetooth, if it is off.
3. Select a Bluetooth device, and then follow the on-screen instructions.

Accessories
This section provides instructions on how to use hardware accessories to expand your computer
functionalities.

Purchase accessories
Lenovo has a number of hardware accessories and upgrades to help expand the functionalities of your
computer. Options include memory modules, storage devices, network cards, port replicators or docking
stations, batteries, power adapters, keyboards, mice, and more.

To shop at Lenovo, go to https://www.lenovo.com/accessories.

28 ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide

Chapter 4. Secure your computer and information

Lock the computer

Lock your computer to a desk, table, or other fixtures through a compatible security cable lock.

Note: The slot supports cable locks that conform to the Kensington NanoSaver® lock standards using
Cleat™ locking technology. You are responsible for evaluating, selecting, and implementing the locking
device and security feature. Lenovo is not responsible for the locking device and security feature. You can
purchase the cable locks at https://smartfind.lenovo.com.

Log in with your fingerprint (for selected models)

The fingerprint reader is integrated with the power button. After enrolling your fingerprint, you can power on
and log in to the computer with a simple press on the power button, or unlock the screen with a single touch.
It eliminates the need to enter complex passwords, saving your time and boosting your productivity.
1. Type Sign-in options in the Windows search box and then press Enter.
2. Select the fingerprint setting and then follow the on-screen instruction to enroll your fingerprint.

Note: It is recommended that you put your finger at the center of the power button during enrollment
and enroll more than one fingerprint in case of any injuries to your fingers. After the enrollment, the
fingerprints are associated with the Windows password automatically.
3. Log in with your fingerprint. When the fingerprint reader indicator is solid green, tap your finger on the
fingerprint reader for authentication.

Maintenance tips:
• Do not scratch the surface of the reader with anything hard or sharp.
• Do not use or touch the reader with a wet, dirty, wrinkled, or injured finger.

© Copyright Lenovo 2023 29

Log in with your face ID (for selected models)
For models come with a webcam privacy shutter, slide the webcam privacy shutter to uncover the camera
lens before using the Windows Hello face recognition.

Create your face ID and unlock your computer by scanning your face:
1. Type Sign-in options in the Windows search box and then press Enter.
2. Select the face ID setting and then follow the on-screen instruction to create your face ID.

Protect data against power loss (for selected models)

NVMe (Non-Volatile Memory express) M.2 solid-state drive features the Lenovo-unique PLP (Power Loss
Protection) function to avoid data loss or damage. If your computer is not responding and you might have to
shut down your computer by pressing and holding the power button for several seconds. In this case, the
PLP function enables your computer data to be saved timely. However, there is no guarantee that all data is
saved in any situation. To check the type of your M.2 solid-state drive:
1. Restart the computer. When the logo screen is displayed, press F10 to enter the Lenovo diagnostics
window.
2. On the TOOLS tab, select SYSTEM INFORMATION ➙ STORAGE using the arrow keys.
3. Locate the Device Type section to check the information.

UEFI BIOS passwords

You can set passwords in UEFI (Unified Extensible Firmware Interface) BIOS (Basic Input/Output System) to
strengthen the security of your computer.

Password types
You can set a power-on password, supervisor password, system management password, or NVMe
password in UEFI BIOS to prevent unauthorized access to your computer. However, you are not prompted to
enter any UEFI BIOS password when your computer resumes from sleep mode.

Power-on password
If you set a power-on password, a window is displayed on the screen when you turn on the computer. Enter
the correct password to use the computer.

Supervisor password
The supervisor password protects the system information stored in UEFI BIOS. When entering the UEFI
BIOS menu, enter the correct supervisor password in the window prompted. You also can press Enter to
skip the password prompt. However, you cannot change most of the system configuration options in UEFI
BIOS.

If you have set both the supervisor password and power-on password, you can use the supervisor password
to access your computer when you turn it on. The supervisor password overrides the power-on password.

System management password

The system management password can also protect the system information stored in UEFI BIOS like a
supervisor password, but it has lower authority by default. The system management password can be set
through the UEFI BIOS menu or through Windows Management Instrumentation (WMI) with the Lenovo
client-management interface.

30 ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide

You can enable the system management password to have the same authority as the supervisor password
to control security-related features. To customize the authority of the system management password through
the UEFI BIOS menu:
1. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.
2. Select Security ➙ Password ➙ System Management Password Access Control.
3. Follow the on-screen instructions.

If you have set both the supervisor password and the system management password, the supervisor
password overrides the system management password. If you have set both the system management
password and the power-on password, the system management password overrides the power-on
password.

NVMe passwords
The NVMe password prevents unauthorized access to the data on the storage drive. When an NVMe
password is set, you are prompted to type a correct password each time you try to access the storage drive.
• Single Password
When a Single NVMe password is set, the user must enter the user NVMe password to access files and
applications on the storage drive.
• Dual Password (User + Admin)
The admin NVMe password is set and used by a system administrator. It enables the administrator to
access any storage drive in a system or any computer connected in the same network. The administrator
can also assign a user NVMe password for each computer in the network. The user of the computer can
change the user NVMe password as desired, but only the administrator can remove the user NVMe
password.

When prompted to enter an NVMe password, press F1 to switch between the admin NVMe password and
user NVMe password.

Notes: The NVMe password is not available in the following situations:

• A Trusted Computing Group (TCG) Opal-compliant storage drive and a TCG Opal management software
program are installed in the computer, and the TCG Opal management software program is activated.
• An eDrive storage drive is installed in the computer preinstalled with the Windows operating system.

Set, change, and remove a password

Before you start, print these instructions.
1. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.
2. Select Security ➙ Password by using the arrow keys.
3. Select the password type. Then, follow the on-screen instructions to set, change, or remove a
password.

You should record all your passwords and store them in a safe place. If you forget any of your passwords,
any potential repair actions required are not covered under warranty.

What to do if you forget your power-on password

If you forget your power-on password, do the following to remove the power-on password:
• If you have set a supervisor password and remember it:
1. Restart the computer. When the logo screen is displayed, immediately press F1.
2. Type the supervisor password to enter the UEFI BIOS menu.

Chapter 4. Secure your computer and information 31

 3. Select Security ➙ Password ➙ Power-On Password by using the arrow keys.
4. Type the current supervisor password in the Enter Current Password field. Then, leave the Enter
New Password field blank, and press Enter twice.
5. In the Changes have been saved window, press Enter.
6. Press F10 to save changes and exit the UEFI BIOS menu.
• If you have not set a supervisor password, contact a Lenovo authorized service provider to have the
power-on password removed.

What to do if you forget your NVMe password

If you forget your NVMe password (Single password) or both user and admin NVMe passwords (Dual
password), Lenovo cannot reset your passwords or recover data from the storage drive. You can contact a
Lenovo authorized service provider to have the storage drive replaced. A fee will be charged for parts and
service. If the storage drive is a CRU (Customer Replaceable Unit), you can also contact Lenovo to purchase
a new storage drive to replace the old one by yourself. To check whether the storage drive is a CRU and the
relevant replacement procedure, see Chapter 6 “CRU replacement” on page 41.

What to do if you forget your supervisor password

If you forget your supervisor password, there is no service procedure to remove the password. You have to
contact a Lenovo authorized service provider to have the system board replaced. A fee will be charged for
parts and service.

What to do if you forget your system management password

If you forget your system management password, do the following to remove the system management
password:
• If you have set a supervisor password and remember it:
1. Restart the computer. When the logo screen is displayed, immediately press F1.
2. Type the supervisor password to enter the UEFI BIOS menu.
3. Select Security ➙ Password ➙ System Management Password by using the arrow keys.
4. Type the current supervisor password in the Enter Current Password field. Then, leave the Enter
New Password field blank, and press Enter twice.
5. In the Changes have been saved window, press Enter.
6. Press F10 to save changes and exit the UEFI BIOS menu.
• If you have not set a supervisor password, contact a Lenovo authorized service provider to have the
system management password removed.

FIDO (Fast Identity Online) authentication

Your computer supports FIDO (Fast Identity Online) authentication feature. This feature works as an
alternative to password-based authentication to achieve passwordless authentication. This feature only
works when a power-on password is set in UEFI BIOS and the FIDO2 USB device is registered in
ThinkShield™ Passwordless Power-On Device Manager. With this feature, you can input the power-on
password or use the registered FIDO2 USB device to power on your computer.

Register your FIDO2 USB device in ThinkShield Passwordless Power-On Device Manager
1. Turn on the computer.
2. Press F12 during the power-on process.
3. If you set a power-on password, you are prompted to enter the correct password.
4. Select App Menu ➙ ThinkShield Passwordless Power-On Device Manager and press Enter.

32 ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide

 5. Insert the FIDO2 USB device to register the device by following steps:
a. Select the available FIDO2 USB device that you want to register in the Discovered Devices field.
b. Click Yes in the displayed window to confirm the device you selected.
c. If you set a power-on password, you are prompted to enter the correct password.
d. The User operation request window is displayed. You are prompted to press the button on the
connected FIDO2 USB device, and then follow the on-screen instruction to close the window.
e. Press Esc to exit and restart your computer.

Notes:
• If you want to unregister your devices, click the available FIDO2 USB device that you want to unregister in
the My Device field and enter the correct power-on password for verification.
• If you use more than one FIDO2 USB device with a common identifier for registration, only one device is
available.

Log in to the System with Passwordless Power-On Authentication

1. Restart the computer.
2. ThinkShield Passwordless Power-On Authentication window is displayed.
3. Insert your registered FIDO2 USB device for detection.
4. Then follow the on-screen instruction to press the button on your FIDO2 USB device for verification.
5. After your device is verified, the power-on process continues.

Note: You should insert the FIDO2 USB device or enter the power-on password within 60 seconds.
Otherwise, your computer will shut down automatically.

Chapter 4. Secure your computer and information 33

34 ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide
Chapter 5. Configure advanced settings

UEFI BIOS
UEFI BIOS is the first program that the computer runs. When the computer turns on, UEFI BIOS performs a
self test to make sure that various devices in the computer are functioning.

Enter the UEFI BIOS menu

Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.

Navigate in the UEFI BIOS interface

You can navigate in the UEFI BIOS interface by pressing the following keys:
• F1: General Help
• F9: Setup Defaults
• F10: Save and Exit
• F5 / F6: Change boot priority order
• ↑↓ or PgUp / PgDn: Select / Scroll page
• ← →: Move keyboard focus
• Esc: Back / Close dialog
• Enter: Select / Open submenu

Set the system date and time

1. Restart the computer. When the logo screen is displayed, press F1.
2. Select Date/Time and set the system date and time as desired.
3. Press F10 to save changes and exit.

Change the startup sequence

1. Restart the computer. When the logo screen is displayed, press F1.
2. Select Startup ➙ Boot. Then, press Enter. The default device order list is displayed.

Note: No bootable device is displayed if the computer cannot start from any devices or the operating
system cannot be found.
3. Set the startup sequence as desired.
4. Press F10 to save the changes and exit.

To change the startup sequence temporarily:

1. Restart the computer. When the logo screen is displayed, press F12.
2. Select the device that you want the computer to start from and press Enter.

View UEFI BIOS Event logs

The UEFI BIOS Event log viewer provides the brief information about UEFI BIOS events. Do the following to
view the logs:
1. Restart the computer. When the logo screen is displayed, press F1.

© Copyright Lenovo 2023 35

 2. Select Main ➙ BIOS Event log. Then, press Enter. The UEFI BIOS Event log interface is displayed.
3. Navigate the interface by pressing the following keys, and then check details by selecting each item.
• ↑↓: Move keyboard focus
• PgUp / PgDn: Scroll page
• Enter: Select
• F3: Exit
The following UEFI BIOS event logs might be listed on your screen depending on UEFI BIOS activities. Each
log consists of a date, a time, and a description of the event.
• Power On event: This log shows the Power On Self Test (POST) routine has started with the power-on
process. It includes the power-on reason, the boot mode, and the shutdown reason.
• Subcomponent Code Measurement event: This log shows the subcomponent code measurement has
worked. It includes the validation result of each component.
• System Preboot Authentication event: This log shows what credential is provided to gain preboot
authentication. It includes the installed password, the password type, the input device, and the
authentication result.
• BIOS Password Change event: This log shows the change history of the UEFI BIOS passwords. It
includes the password type, the type and result of the event.
• Subcomponent Self-healing event: This log shows the information about the subcomponent where the
recovery event occurred. It includes the cause and result of the event, and the recovered firmware version.
• BIOS Setup Configuration Change event: This log shows the change history of the UEFI BIOS Setup
configuration. It includes the item name and value.
• Device Change event: This log shows the change history of devices. It includes the cause and type of the
event.
• System Boot event: This log shows which device was utilized to boot the system. It includes the boot
option, the description, and the file path list.
• System Tamper event: This log shows the occurrence of system tamper events. It includes the cause and
type of the event.
• POST Error event: This log shows the occurrence of errors during the POST routine. It includes the error
code.
• Flash Update event: This log shows the occurrence of flash update. It includes the cause and result of the
event, and the updated firmware version.
• Set On-Premise event: This log shows the change history of on-premise boot settings. It includes the
value of on-premise settings and the change method.
• Capsule Update event: This log shows the occurrence of UEFI capsule firmware update. It includes the
cause and result of the event, and the updated firmware version.
• Log Cleared event: This log shows UEFI BIOS event logs are cleared. It includes the cause and result of
the event.
• Shutdown / Reboot event: This log shows the UEFI BIOS is successfully shut down or the system is
rebooted. It includes the cause and type of the event.

Customize BIOS Defaults (for Intel models only)

The feature provides a solution to backup your preferred BIOS Setup settings. It helps you to save the BIOS
Setup settings as customized BIOS default settings, load them to current BIOS settings when needed, and
reset the settings to Setup Defaults.

36 ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide

Save the customized settings configuration
1. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.
2. Select Restart ➙ Save Custom Defaults.
3. Click Yes to save the settings configuration you customized.

Load the customized settings configuration

1. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.
2. Select Restart ➙ Load Custom Defaults.
3. Click Yes to load the customized settings configuration you saved.

You can also press F9 and click Custom Defaults to load the customized settings configuration.

Note: Load Custom Defaults is unavailable if no customized BIOS default settings are saved.

Reset the settings configuration to Setup Defaults

1. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.
2. Select Restart ➙ Load Factory Defaults.
3. Click Yes to reset the settings configuration to Setup Defaults.

You can also press F9 and click Factory Defaults to reset the settings configuration to Setup Defaults.

Reset system to factory defaults

This feature allows you to reset the UEFI BIOS to the factory default settings, including all UEFI BIOS settings
and internal data. It helps you wipe user data in case that you want to dispose of or reuse your computer.
1. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.
2. Select Security ➙ Reset System to Factory Defaults and press Enter.
3. Several warning windows might be displayed. Do the following before resetting the system to the factory
default settings:
a. Deactivate the Absolute Persistence Module.
b. Remove the NVMe password if your have set one.
4. For computer models with RAID settings, a window is displayed to remind you of data damage. Select
Yes to proceed.
5. A window is displayed to confirm all UEFI BIOS settings will be reset. Select Yes to proceed.

Note: If the Intel AMT control and Absolute Persistence(R) Module are permanently disabled, these
settings cannot be reset successfully.
6. Enter the supervisor password, system management password or power-on password in the window
prompted.

Your computer will restart immediately. It takes a few minutes to complete the initialization process. Your
computer screen might be blank during this process. This is normal and you should not interrupt it.

Update UEFI BIOS

When you install a new program, device driver, or hardware component, you might need to update UEFI
BIOS.

Download and install the latest UEFI BIOS update package by one of the following methods:

Chapter 5. Configure advanced settings 37

• Open the Vantage app to check the available update packages. If the latest UEFI BIOS update package is
available, follow the on-screen instructions to download and install the package.
• Go to https://pcsupport.lenovo.com and select the entry for your computer. Then, follow the on-screen
instructions to download and install the latest UEFI BIOS update package.

To know more about UEFI BIOS, visit Knowledge Base of your computer at https://pcsupport.lenovo.com.

Cloud bare metal recovery (for selected models)

This feature enables you to remove all user files on your computer and restore the Windows operating
system from Cloud (Microsoft® Connected System Recovery). Before using this feature, read the following
information.

Notes:
• This feature will restore your computer to the Windows operating system preinstalled at the factory. Do
not use this feature if a customized operating system is installed on your computer, otherwise the
customized functions or applications cannot be restored.
• This feature only works with wired network (connected via the Ethernet connector on your computer) and
wireless network (WPA2 personal only).

Do the following to restore the Windows operating system:

1. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.
2. Select Config ➙ Reinstall Windows from Cloud. Follow the on-screen instructions to enable this
feature.
3. Press F10 to save changes and exit.
4. The computer will restart automatically. When the logo screen is displayed, press F12.
5. Select App Menu ➙ Reinstall Windows from Cloud, and then follow the on-screen instructions.

If the recovery process fails, you still have other options to restore the Windows operating system. For more
information, refer to “Self-help resources” on page 53.

Install a Windows operating system and drivers

This section provides instructions on installing a Windows operating system and device drivers.

Install a Windows operating system

Microsoft® constantly makes updates to the Windows operating system. Before installing a particular
Windows version, check the compatibility list for the Windows version. For details, go to https://
support.lenovo.com/us/en/solutions/windows-support.

Attention:
• It is recommended that you update your operating system through official channels. Any unofficial update
might cause security risks.
• The process of installing a new operating system deletes all the data on your internal storage drive,
including the data stored in a hidden folder.

1. If you are using the Windows BitLocker® Drive Encryption feature and your computer has a Trusted
Platform Module, ensure that you have disabled the feature.
2. Ensure that the security chip is set to Active.
a. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.

38 ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide

 b. Select Security ➙ Security Chip and press Enter. The Security Chip submenu opens.
c. Ensure that the security chip for TPM 2.0 is set to Active.
d. Press F10 to save the settings and exit.
3. Connect the drive that contains the operating system installation program to the computer.
4. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.
5. Select Startup ➙ Boot to display the Boot Priority Order submenu.
6. Select the drive that contains the operating system installation program, for example, USB HDD. Then,
press Esc.

Attention: After you change the startup sequence, ensure that you select the correct device during a
copy, a save, or a format operation. If you select the wrong device, the data on that device might be
erased or overwritten.
7. Select Restart and ensure that OS Optimized Defaults is enabled. Then, press F10 to save the settings
and exit.
8. Follow the on-screen instructions to install the device drivers and necessary programs.
9. After installing the device drivers, apply Windows Update to get the latest updates, for example the
security patches.

Install device drivers

You should download the latest driver for a component when you notice poor performance from that
component or when you added a component. This action might eliminate the driver as the potential cause of
a problem. Download and install the latest driver by one of the following methods:
• Open the Vantage app to check the available update packages. Select the update packages you want,
and then follow the on-screen instructions to download and install the packages.
• Go to https://pcsupport.lenovo.com and select the entry for your computer. Then, follow the on-screen
instructions to download and install necessary drivers and software.

Chapter 5. Configure advanced settings 39

40 ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide
Chapter 6. CRU replacement
Customer Replaceable Units (CRUs) are parts that can be replaced by the customer. The computers contain
the following types of CRUs:
• Self-service CRUs: Refer to parts that can be replaced easily by customer themselves or by trained
service technicians at an additional cost.
• Optional-service CRUs: Refer to parts that can be replaced by customers with a greater skill level.
Trained service technicians can also provide service to replace the parts under the type of warranty
designated for the customer’s machine.

If you intend on installing a CRU, Lenovo will ship the CRU to you. CRU information and replacement
instructions are shipped with your product and are available from Lenovo at any time upon request. You
might be required to return the defective part that is replaced by the CRU. When return is required: (1) return
instructions, a prepaid shipping label, and a container will be included with the replacement CRU; and (2) you
might be charged for the replacement CRU if Lenovo does not receive the defective CRU within thirty (30)
days of your receipt of the replacement CRU. For full details, see the Lenovo Limited Warranty
documentation at https://www.lenovo.com/warranty/llw_02.

CRU list
The following is a list of CRUs of your computer.

Self-service CRUs
• ac power adapter*
• Base cover assembly
• Memory module*
• Memory module bracket
• M.2 solid-state drive
• Power cord*
• Speaker assembly (for ThinkPad E16 Gen 1 only)

* for selected models

Note: Replacement of any parts not listed above, including the built-in rechargeable battery, must be done
by a Lenovo-authorized repair facility or technician. Go to https://support.lenovo.com/partnerlocator for more
information.

Disable Fast Startup and the built-in battery

Before replacing any CRU, ensure that you disable Fast Startup first and then disable the built-in battery.

To disable Fast Startup:

1. Go to Control Panel and view by Large icons or Small icons.
2. Click Power Options, and then click Choose what the power buttons do on the left pane.
3. Click Change settings that are currently unavailable at the top.
4. If prompted by User Account Control (UAC), click Yes.
5. Clear the Turn on fast startup check box, and then click Save changes.

© Copyright Lenovo 2023 41

To disable the built-in battery:
1. Restart your computer. When the logo screen is displayed, immediately press F1 to enter the UEFI BIOS
menu.
2. Select Config ➙ Power. The Power submenu is displayed.
3. Select Disable Built-in Battery and press Enter.
4. Select Yes in the Setup Confirmation window. The built-in battery is disabled and the computer turns off
automatically. Wait three to five minutes to let the computer cool.

Replace a CRU
Follow the replacement procedure to replace a CRU.

Base cover assembly

Prerequisite
Before you start, read Generic Safety and Compliance Notices and print the following instructions.

Note: Do not remove the base cover assembly when your computer is connected to ac power Otherwise,
there might be a risk of short circuits.

For access, do the following:

1. Disable the built-in battery. See “Disable Fast Startup and the built-in battery” on page 41.
2. Turn off the computer and disconnect the computer from ac power and all connected cables.
3. Close the computer display and turn over the computer.

Removal procedure
ThinkPad E14 Gen 5

42 ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide

ThinkPad E16 Gen 1

Troubleshooting
If the computer does not start up after you reinstall the base cover assembly, disconnect the ac power
adapter and then reconnect it to the computer.

Memory module (for selected models)

Prerequisite
Before you start, read Generic Safety and Compliance Notices and print the following instructions.

Attention: Do not touch the contact edge of the memory module. Otherwise, the memory module might get
damaged.

For access, do the following:

1. Disable the built-in battery. See “Disable Fast Startup and the built-in battery” on page 41.
2. Turn off the computer and disconnect the computer from ac power and all connected cables.
3. Close the computer display and turn the computer over.
4. Remove the base cover assembly. See “Base cover assembly” on page 42.

Chapter 6. CRU replacement 43

Removal procedure

Installation procedure

44 ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide

M.2 solid-state drive

Prerequisite
Before you start, read Generic Safety and Compliance Notices and print the following instructions.

Attention: If you replace a M.2 solid-state drive, you might need to install a new operating system. For
details on how to install a new operating system, see “Install a Windows operating system and drivers” on
page 38.

The M.2 solid-state drive is sensitive. Inappropriate handling might cause damage and permanent loss of
data.

When handling the M.2 solid-state drive, observe the following guidelines:
• Replace the M.2 solid-state drive only for repair. The M.2 solid-state drive is not designed for frequent
changes or replacement.
• Before replacing the M.2 solid-state drive, make a backup copy of all the data that you want to keep.
• Do not apply pressure to the M.2 solid-state drive.
• Do not touch the contact edge or circuit board of the M.2 solid-state drive. Otherwise, the M.2 solid-state
drive might get damaged.
• Do not make the M.2 solid-state drive subject to physical shocks or vibration. Put the M.2 solid-state drive
on a soft material, such as cloth, to absorb physical shocks.

For access, do the following:

1. Disable the built-in battery. See “Disable Fast Startup and the built-in battery” on page 41.
2. Turn off the computer and disconnect the computer from ac power and all connected cables.
3. Close the computer display and turn the computer over.
4. Remove the base cover assembly. See “Base cover assembly” on page 42.

Removal procedure
Intel models

Chapter 6. CRU replacement 45

AMD models

Speaker assembly (for ThinkPad E16 Gen 1 Only)

Prerequisite
Before you start, read Generic Safety and Compliance Notices and print the following instructions.

For access, do the following:

1. Disable the built-in battery. See “Disable Fast Startup and the built-in battery” on page 41.
2. Turn off the computer and disconnect the computer from ac power and all connected cables.
3. Close the computer display and turn the computer over.
4. Remove the base cover assembly. See “Base cover assembly” on page 42.

46 ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide

Removal procedure

Chapter 6. CRU replacement 47

48 ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide
Chapter 7. Help and support

Frequently asked questions

Question Solution
How do I access Control Panel? Type Control Panel in the Windows search box and then press Enter.

How do I turn off my computer? Open the Start menu and click Power. Then, click Shut down.

How do I partition my storage

https://support.lenovo.com/solutions/ht503851
drive?

1. Press and hold the power button until the computer turns off. Then, restart
the computer.
2. If step 1 does not work:
• For models with an emergency reset hole: Insert a straightened paper clip
into the emergency reset hole to cut off power supply temporarily. Then,
restart the computer with ac power connected.
What do I do if my computer
stops responding? • For models without an emergency reset hole:
– For models with the removable battery, remove the removable battery
and disconnect all power sources. Then, reconnect to ac power and
restart the computer.
– For models with the built-in battery, disconnect all power sources.
Press and hold the power button for about seven seconds. Then,
reconnect to ac power and restart the computer.

1. Carefully unplug the ac power adapter and turn off the computer immediately.
The more quickly you stop the current from passing through the computer the
more likely you will reduce damage from short circuits.

Attention: Although you might lose some data or work by turning off the
What do I do if I spill liquid on the computer immediately, leaving the computer on might make your computer
computer? unusable.
2. Do not try to drain out the liquid by turning over the computer. If your
computer has keyboard drainage holes on the bottom, the liquid will be
drained out through the holes.
3. Wait until you are certain that all the liquid is dry before turning on your
computer.

How do I enter the UEFI BIOS Restart the computer. When the logo screen is displayed, press F1 to enter the
menu? UEFI BIOS menu.

© Copyright Lenovo 2023 49

Question Solution

• From the Vantage app. See “Install a Windows operating system and drivers”
Where can I get the latest device
on page 38 and “Update UEFI BIOS” on page 37.
drivers and UEFI BIOS?
• Download from Lenovo Support Web site at https://pcsupport.lenovo.com.

To run LCD Self-Test:

1. Ensure that the computer is connected to the ac power adapter.
2. Press the power button for about seven seconds to turn off the computer.
What do I do if the LCD goes
black when I turn on the 3. Press Fn, left Ctrl, and the power button at the same time. If the computer
computer? displays five solid colors in sequence across the entire screen, it indicates
that the LCD functions normally.
4. The test lasts for about 20 seconds and then exits automatically. You also
can press the power button to exit the test.

50 ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide

Error messages
If you see a message that is not included in the following table, record the error message first, then shut
down the computer and call Lenovo for help. See “Lenovo Customer Support Center” on page 55.

Message Solution
The computer turned off because the battery power is low. Connect the ac power
0190: Critical low-battery error
adapter to the computer and charge the batteries.

0191: System Security - Invalid

The system configuration change has failed. Confirm the operation and try again.
remote change requested

0199: System Security - Security This message is displayed when you enter a wrong supervisor password more
password retry count exceeded. than three times. Confirm the supervisor password and try again.

0271: Check Date and Time The date or the time is not set in the computer. Enter the UEFI BIOS menu and set
settings. the date and time.

210x/211x: Detection/Read error The storage drive is not working. Reinstall the storage drive. If the problem still
on HDDx/SSDx exists, replace the storage drive.

Note:
This error indicates that the operating system or programs cannot create, modify,
or delete data in the non-volatile system UEFI variable storage due to insufficient
storage space after POST.

The non-volatile system UEFI variable storage is used by the UEFI BIOS and by
the operating system or programs. This error occurs when the operating system
or programs store large amounts of data in the variable storage. All data needed
for POST, such as UEFI BIOS setup settings, chipset, or platform configuration
Error: The non-volatile system data, are stored in a separate UEFI variable storage.
UEFI variable storage is nearly Press F1 after the error message is displayed to enter the UEFI BIOS menu. A
full. dialog asks for confirmation to clean up the storage. If you select “Yes”, all data
that were created by the operating system or programs will be deleted except
global variables defined by the Unified Extensible Firmware Interface
Specification. If you select “No”, all data will be kept, but the operating system or
programs will not be able to create, modify, or delete data in the storage.

If this error happens at a service center, Lenovo authorized service personnel will
clean up the non-volatile system UEFI variable storage using the preceding
solution.

Chapter 7. Help and support 51

Beep errors
Lenovo SmartBeep technology enables you to decode beep errors with your smartphone when a black
screen occurs with beeps from your computer. To decode the beep error with Lenovo SmartBeep
technology:
1. Go to https://support.lenovo.com/smartbeep or scan the following QR Code.

2. Download the proper diagnostic app and install it on your smartphone.

3. Run the diagnostic app and place the smartphone near the computer.
4. Press Fn on your computer to emit the beep again. The diagnostic app decodes the beep error and
shows possible solutions on the smartphone.

Note: Do not attempt to service a product yourself unless instructed to do so by the Customer Support
Center or product documentation. Only use a Lenovo-authorized service provider to repair your product.

52 ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide

Self-help resources
Use the following self-help resources to learn more about the computer and troubleshoot problems.

Resources How to access?

• https://www.lenovo.com/tips
Troubleshooting and FAQ
• https://forums.lenovo.com

Accessibility information https://www.lenovo.com/accessibility

• Use Lenovo recovery options.

1. Go to https://support.lenovo.com/
HowToCreateLenovoRecovery.
2. Follow the on-screen instructions.

Reset or restore Windows • Use Windows recovery options.

1. Go to https://pcsupport.lenovo.com.
2. Detect your computer or manually select your
computer model.
3. Navigate to the troubleshooting menu to diagnose
the operating system for recovery instructions.

Use the Vantage app to:

• Configure device settings.
• Download and install UEFI BIOS, drivers, and firmware
updates.
• Secure your computer from outside threats.
Type Vantage in the Windows search box and then press
• Diagnose hardware problems. Enter.
• Check the computer warranty status.
• Access User Guide and helpful articles.

Note: The available features vary depending on the

computer model.

Product documentation:
• Safety and Warranty Guide
• Generic Safety and Compliance Notices Go to https://pcsupport.lenovo.com. Then, follow the on-
screen instructions to filter out the documentation you
• Setup Guide want.
• This User Guide
• Regulatory Notice

Chapter 7. Help and support 53

 Resources How to access?
Lenovo Support Web site with the latest support
information of the following:
• Drivers and software
• Diagnostic solutions https://pcsupport.lenovo.com
• Product and service warranty
• Product and parts details
• Knowledge base and frequently asked questions

• Open the Start menu and click Get Help or Tips.

• Use Windows Search or the Cortana® personal
Windows help information assistant.
• Microsoft support Web site: https://
support.microsoft.com

Windows label
Your computer might have a Windows Genuine Microsoft label affixed to its cover depending on the
following factors:
• Your geographic location
• Edition of Windows that is preinstalled

Go to https://www.microsoft.com/en-us/howtotell/Hardware.aspx for illustrations of the various types of

Genuine Microsoft labels.
• In the People’s Republic of China, the Genuine Microsoft label is required on all computer models
preinstalled with any edition of the Windows operating system.
• In other countries and regions, the Genuine Microsoft label is required only on computer models licensed
for Windows Pro editions.

The absence of a Genuine Microsoft label does not indicate that the preinstalled Windows version is not
genuine. For details on how to tell whether your preinstalled Windows product is genuine, refer to the
information provided by Microsoft at https://www.microsoft.com/en-us/howtotell/default.aspx.

There are no external, visual indicators of the Product ID or Windows version for which the computer is
licensed. Instead, the Product ID is recorded in the computer firmware. Whenever a Windows product is
installed, the installation program checks the computer firmware for a valid, matching Product ID to complete
the activation.

In some cases, an earlier Windows version might be preinstalled under the terms of the Windows Pro edition
license downgrade rights.

Call Lenovo
If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support
Center.

Before you contact Lenovo

Prepare the following before you contact Lenovo:
1. Record the problem symptoms and details:

54 ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide

 • What is the problem? Is it continuous or intermittent?
• Any error message or error code?
• What operating system are you using? Which version?
• Which software applications were running at the time of the problem?
• Can the problem be reproduced? If so, how?
2. Record the system information:
• Product name
• Machine type and serial number
The following illustration shows where to find the machine type and serial number of your computer.

Lenovo Customer Support Center

During the warranty period, you can call Lenovo Customer Support Center for help.

Telephone numbers
For a list of the Lenovo Support phone numbers for your country or region, go to https://
pcsupport.lenovo.com/supportphonelist for the latest phone numbers.

Note: Phone numbers are subject to change without notice. If the number for your country or region is not
provided, contact your Lenovo reseller or Lenovo marketing representative.

Services available during the warranty period

• Problem determination - Trained personnel are available to assist you with determining if you have a
hardware problem and deciding what action is necessary to fix the problem.
• Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty,
trained service personnel are available to provide the applicable level of service.
• Engineering change management - Occasionally, there might be changes that are required after a product
has been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes
(ECs) that apply to your hardware available.

Chapter 7. Help and support 55

Services not covered
• Replacement or use of parts not manufactured for or by Lenovo or nonwarranted parts
• Identification of software problem sources
• Configuration of UEFI BIOS as part of an installation or upgrade
• Changes, modifications, or upgrades to device drivers
• Installation and maintenance of network operating systems (NOS)
• Installation and maintenance of programs

For the terms and conditions of the Lenovo Limited Warranty that apply to your Lenovo hardware product,
go to:

• https://www.lenovo.com/warranty/llw_02
• https://pcsupport.lenovo.com/warrantylookup

Purchase additional services

During and after the warranty period, you can purchase additional services from Lenovo at https://
pcsupport.lenovo.com/warrantyupgrade.

Service availability and service name might vary by country or region.

56 ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide

Appendix A. Compliance information
For compliance information, refer to Regulatory Notice at https://pcsupport.lenovo.com and Generic Safety
and Compliance Notices at https://pcsupport.lenovo.com/docs/generic_notices.

CAUTION:
When the computer is operating, it should be placed on a hard and flat surface with its bottom area
not in contact with user’s bare skin. Under normal operating conditions, the temperature of the
bottom surface will remain within an acceptable range as defined in IEC 62368-1, but such
temperatures can still be high enough to cause discomfort or harm to the user if directly touched for
over one minute at a time. As such, it is recommended that users avoid prolonged direct contact with
the bottom of the computer.

Certification-related information
Product name Compliance ID Machine type(s)

• Intel models:
– TP00148B
– TP00148B01
• Intel models: 21JK and 21JL
ThinkPad E14 Gen 5 – TP00148B11
• AMD models: 21JR and 21JS
• AMD models:
– TP00148A
– TP00148A01

• Intel models:
– TP00149B
– TP00149B01
• Intel models: 21JN and 21JQ
ThinkPad E16 Gen 1 – TP00149B11
• AMD models: 21JT and 21JU
• AMD models:
– TP00149A
– TP00149A01

• TP00148B
ThinkPad R14 Gen 52 • TP00149B0 21JM
• TP00148B1

1 for India only / 2 for mainland China only

Further compliance information related to your product is available at https://www.lenovo.com/compliance.

Locate the UltraConnect wireless antennas

Your computer has an UltraConnect™ wireless antenna system. You can enable wireless communication
wherever you are.

© Copyright Lenovo 2023 57

The following illustration shows the antenna locations on your computer:

1 Wireless LAN antenna

Operating environment

Maximum altitude (without pressurization)

3048 m (10 000 ft)

Temperature
• Operating: 5°C to 35°C (41°F to 95°F)
• Storage and transportation in original shipping packaging: -20°C to 60°C (-4°F to 140°F)
• Storage without packaging: 5°C to 43°C (41°F to 109°F)

Note: When you charge the battery, its temperature must be no lower than 10°C (50°F).

Relative humidity
• Operating: 8% to 95% at wet-bulb temperature 23°C (73°F)
• Storage and transportation: 5% to 95% at wet-bulb temperature 27°C (81°F)

58 ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide

Appendix B. Notices and trademarks

Notices
Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult
your local Lenovo representative for information on the products and services currently available in your
area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that
Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service
that does not infringe any Lenovo intellectual property right may be used instead. However, it is the user's
responsibility to evaluate and verify the operation of any other product, program, or service.

Lenovo may have patents or pending patent programs covering subject matter described in this document.
The furnishing of this document does not give you any license to these patents. You can send license
inquiries, in writing, to:
Lenovo (United States), Inc.
8001 Development Drive
Morrisville, NC 27560
U.S.A.
Attention: Lenovo Director of Licensing

LENOVO PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow
disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to
you.

Changes are made periodically to the information herein; these changes will be incorporated in new editions
of the publication. To provide better service, Lenovo reserves the right to improve and/or modify the
products and software programs described in the manuals included with your computer, and the content of
the manual, at any time without additional notice.

The software interface and function and hardware configuration described in the manuals included with your
computer might not match exactly the actual configuration of the computer that you purchase. For the
configuration of the product, refer to the related contract (if any) or product packing list, or consult the
distributor for the product sales. Lenovo may use or distribute any of the information you supply in any way it
believes appropriate without incurring any obligation to you.

The products described in this document are not intended for use in implantation or other life support
applications where malfunction may result in injury or death to persons. The information contained in this
document does not affect or change Lenovo product specifications or warranties. Nothing in this document
shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or
third parties. All information contained in this document was obtained in specific environments and is
presented as an illustration. The result obtained in other operating environments may vary.

Lenovo may use or distribute any of the information you supply in any way it believes appropriate without
incurring any obligation to you.

Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in
any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the
materials for this Lenovo product, and use of those Web sites is at your own risk.

© Copyright Lenovo 2023 59

Any performance data contained herein was determined in a controlled environment. Therefore, the result
obtained in other operating environments may vary significantly. Some measurements may have been made
on development-level systems and there is no guarantee that these measurements will be the same on
generally available systems. Furthermore, some measurements may have been estimated through
extrapolation. Actual results may vary. Users of this document should verify the applicable data for their
specific environment.

This document is copyrighted by Lenovo and is not covered by any open source license, including any
Linux® agreement(s) which may accompany software included with this product. Lenovo may update this
document at any time without notice.

For the latest information or any questions or comments, contact or visit the Lenovo Web site:

https://pcsupport.lenovo.com

Trademarks
Lenovo, Lenovo logo, ThinkPad, ThinkPad logo, and TrackPoint are trademarks of Lenovo. Intel, Intel
Optane, and Thunderbolt are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other
countries. Linux is the registered trademark of Linus Torvalds in the U.S. and other countries. Microsoft,
Microsoft Teams, Windows, BitLocker, and Cortana are trademarks of the Microsoft group of companies.
Dolby, Dolby Voice and Dolby Atmos are trademarks of Dolby Laboratories Licensing Corporation. The terms
HDMI and HDMI High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI
Licensing LLC in the United States and other countries. USB-C is a registered trademark of USB
Implementers Forum. Wi-Fi and Miracast are registered trademarks of Wi-Fi Alliance. All other trademarks
are the property of their respective owners.

60 ThinkPad E14 Gen 5 and ThinkPad E16 Gen 1 User Guide