पंजाब नैशनल बैंक
मानव संसाधन प्रबंNATIONAL
PUNJAB BANKकार्ाालर्
धन ववभाग, प्रधान
प्लाट संमानव
. 4, सेसं
क्टसराधन
10,प्रबं धन ववभाग
द्वारका, नई विल्ली- 110075
HUMAN RESOURCE MANAGEMENT
HUMAN RESOURCE MANAGEMENT DIVISION, HEAD DIVISION
OFFICE
PLOT NO. 4, SECTOR-10, DWARKA, NEW DELHI-110075
TO ALL OFFICES 01-01-2025
HRMD CIRCULAR NO. 811/2025
PERSONAL ACCIDENTAL INSURANCE COVER AND PREVENTIVE HEALTH
CHECKUP & TELE CONSULTATION FOR PENSIONERS, THEIR SPOUSES &
FAMILY PENSIONERS - RENEWAL OF POLICY FOR THE PERIOD FROM
01.01.2025 TO 31.12.2025 & MODALITIES FOR AVAILING BENEFITS
The policy for Personal Accidental Insurance Cover and Preventive Health Checkup
& Tele Consultation for Pensioners, their spouses and Family Pensioners up to 90
years of age at Bank’s expense for the period 01.01.2024 to 31.12.2024 was obtained
from M/s. Bajaj Allianz General Insurance Company. This was communicated vide
HRMD circular no. 742 dated 01.01.2024 and HRMD circular no. 745 dated
12.01.2024.
We are pleased to inform that the aforementioned policy has been renewed for the
period 01.01.2025 to 31.12.2025 with M/s. Bajaj Allianz General Insurance Company.
The salient features of the policy are as under:
A. Personal Accidental Cover (PA):
- Sum Insured: Rs.6 lakhs
- Coverage:
o Death: - 100% of Sum Insured; and
o Permanent Total Disability: - 125% of Sum Insured.
B. Annual Preventive Health Check-up: The insured can avail the following free
preventive health checkups:
1. Liver function test
2. T3/T4/TSH
3. Serum Creatinine
4. Blood sugar – Fasting
5. Urine routine
6. HbA1C
7. Hemogram & ESR
8. Blood Urea
9. Lipid profile
Page 1 of 7
HRMD CIRCULAR No. 811/2025: PERSONAL ACCIDENTAL INSURANCE COVER AND PREVENTIVE
HEALTH CHECKUP & TELE CONSULTATION FOR PENSIONERS, THEIR SPOUSES & FAMILY
PENSIONERS - RENEWAL OF POLICY FOR THE PERIOD FROM 01.01.2025 TO 31.12.2025 &
MODALITIES FOR AVAILING BENEFITS
“Confidential-strictly for internal circulation only”
पंजाब नैशनल बैंक
PUNJAB NATIONAL BANK
मानव संसाधन प्रबंधन ववभाग
HUMAN RESOURCE MANAGEMENT DIVISION
C. Unlimited Teleconsultation: Insured members can now consult a medical
practitioner/physician/doctor listed on digital platform of M/s. Bajaj Allianz General
Insurance Company for any illness or injury under the preventive Health Checkup
Section.
Modalities/Procedure for Availing Benefits:
A. Accessing Services:
- Download the mobile application “Bajaj Finserv Health” from the Google Play
Store.
- Sign up using the mobile number registered in the HRMS record.
B. Updating Mobile Number:
- Pensioners/Family Pensioner wishing to update their mobile number in the HRMS
record and the Policy must forward their request to the concerned
Branch/Circle Office.
- Pension-paying Branches/Offices can update mobile numbers in HRMS through
the following navigation: Manager Self Service >> Pension Management >>
Pensioner Information.
- Circle Offices to forward the request of retiree(s) for up-dation of mobile number
along with a confirmation of mobile number up-dation in HRMS record also, to
HO HRD for further necessary up-dation in the insurance policy.
The detailed procedure for availing benefits under the policy is provided in Annexure
- I.
For assistance, contact details of officials from M/s. Bajaj Allianz General Insurance
are listed in Annexure – II.
All concerned are advised to bring the contents of this circular to the notice of
Pensioners/Family Pensioners and ensure smooth implementation of the policy
benefits.
(SURESH KUMAR RANA)
CHIEF GENERAL MANAGER
Page 2 of 7
HRMD CIRCULAR No. 811/2025: PERSONAL ACCIDENTAL INSURANCE COVER AND PREVENTIVE
HEALTH CHECKUP & TELE CONSULTATION FOR PENSIONERS, THEIR SPOUSES & FAMILY
PENSIONERS - RENEWAL OF POLICY FOR THE PERIOD FROM 01.01.2025 TO 31.12.2025 &
MODALITIES FOR AVAILING BENEFITS
“Confidential-strictly for internal circulation only”
पंजाब नैशनल बैंक
PUNJAB NATIONAL BANK
मानव संसाधन प्रबंधन ववभाग
HUMAN RESOURCE MANAGEMENT DIVISION
ANNEXURE – I
1. FOR UTILISATION OF PREVENTIVE HEALTH CHECKUP:
1.1. After Sign up using Mobile Number as per registered Mobile number in HRMS
record, go to “My Active Plans” then select “Utilize” option.
1.2. Then select “Lab Benefit” option.
1.3. Home collection facility is available at many locations. For locations where home
sample collection is not available, the customer needs to visit physically and
avail the tests benefit.
1.4. Select “Home Collection” or “Lab Visit” and then Click on “Book Now”.
1.5. After entering contact details and slot timings the appointment will be confirmed.
2. FOR UTILISATION OF TELECONSULTATION COVER:
2.1. After Sign up using Mobile Number as per registered Mobile number in HRMS
record, go to “My Active Plans”.
2.2. Select doctor benefit option then select member (Self/Spouse) and choose
option “Consult Doctors Instantly” or “Book Video Consultation”.
2.3. Choose specialization and confirm. The doctor will join the call for instant
consultation.
3. LODGEMENT OF CLAIM UNDER PERSONAL ACCIDENTAL COVER:
DEATH AND PERMANENT DISABILITY:
A. Accidental Death:
Accidental Death coverage entails the payment of the Sum Insured in the event
of the insured person’s death within 12 Months from the date of coverage.
Page 3 of 7
HRMD CIRCULAR No. 811/2025: PERSONAL ACCIDENTAL INSURANCE COVER AND PREVENTIVE
HEALTH CHECKUP & TELE CONSULTATION FOR PENSIONERS, THEIR SPOUSES & FAMILY
PENSIONERS - RENEWAL OF POLICY FOR THE PERIOD FROM 01.01.2025 TO 31.12.2025 &
MODALITIES FOR AVAILING BENEFITS
“Confidential-strictly for internal circulation only”
पंजाब नैशनल बैंक
PUNJAB NATIONAL BANK
मानव संसाधन प्रबंधन ववभाग
HUMAN RESOURCE MANAGEMENT DIVISION
B. Permanent Total Disability:
In the event of Permanent total disability caused by accident within 12 months
from the date of coverage, lump sum payment of 125% of sum insured is
provided. The permanent disability includes:
1. Loss of the sight of both eyes.
2. Physical separation of or the loss of ability to use both hands or both feet.
3. Physical separation of or the loss of ability to use one hand and one foot.
4. Loss of sight of one eye and the physical separation of or the loss of ability
to use either one hand or one foot.
Procedure to be followed for claim lodgment in case of Accidental
Death/Permanent Disability:
1. Submit the Claim Form (as per attachment) duly filled and signed by the
Insured/Claimant.
2. Provide the beneficiary names against the policy and NEFT details of the
beneficiary.
3. Completely filled NEFT details to be provided along with the Account
number, IFSC code, Account Type, duly signed by the Nominee/Claimant
with original preprinted cancelled cheque or 1st page of bank passbook or
bank statement attested by the bank.
4. Documents to be submitted with Claim Form as under:
IN CASE OF DEATH: -
• Aadhar Card and PAN card of Nominee/Claimant.
• Attested copy of Death Certificate.
• Attested copy of FIR/Panchanama/Inquest.
• Attested copy of Post Mortem Report.
• Attested copy of Viscera/Chemical Analysis report, if any.
Page 4 of 7
HRMD CIRCULAR No. 811/2025: PERSONAL ACCIDENTAL INSURANCE COVER AND PREVENTIVE
HEALTH CHECKUP & TELE CONSULTATION FOR PENSIONERS, THEIR SPOUSES & FAMILY
PENSIONERS - RENEWAL OF POLICY FOR THE PERIOD FROM 01.01.2025 TO 31.12.2025 &
MODALITIES FOR AVAILING BENEFITS
“Confidential-strictly for internal circulation only”
पंजाब नैशनल बैंक
PUNJAB NATIONAL BANK
मानव संसाधन प्रबंधन ववभाग
HUMAN RESOURCE MANAGEMENT DIVISION
• Hospitalization documents, if any.
• In case of Death, if nominee is not defined on the policy copy then notarized
Legal Heir Certificate containing affidavit and indemnity bond on 200 INR, to be
submitted duly signed by all legal heir.
• If nominee is minor, then Decree Certificate from court stating the guardian of
the insured.
IN CASE OF PERMANENT TOTAL DISABILITY: -
• Aadhar Card and PAN card of Nominee/Claimant.
• Duly Filled Medical Certificate attached in the personal accident claim form.
• X-ray Films/Investigation reports supporting the diagnosis.
• PTD certificate from the govt. authority certifying the disability of the insured.
• Photograph of the patient before and after the accident to support the disability.
The Claim Form along with the requisite documents is to be sent to either of the
following addresses:
• Bajaj Allianz General Insurance Company Limited: Block No 4, DLF Tower,15,
Shivaji Marg, New Delhi - 110015.
• Bajaj Allianz General Insurance Company Limited: Bajaj Allianz House, Airport
Road, Opp. Gunjan Theatre, Yerwada, Pune - 411006.
Page 5 of 7
HRMD CIRCULAR No. 811/2025: PERSONAL ACCIDENTAL INSURANCE COVER AND PREVENTIVE
HEALTH CHECKUP & TELE CONSULTATION FOR PENSIONERS, THEIR SPOUSES & FAMILY
PENSIONERS - RENEWAL OF POLICY FOR THE PERIOD FROM 01.01.2025 TO 31.12.2025 &
MODALITIES FOR AVAILING BENEFITS
“Confidential-strictly for internal circulation only”
पंजाब नैशनल बैंक
PUNJAB NATIONAL BANK
मानव संसाधन प्रबंधन ववभाग
HUMAN RESOURCE MANAGEMENT DIVISION
ANNEXURE – II
Contact details of M/s. Bajaj Allianz General Insurance Company Officials
2nd Escalation
1st Escalation Level
Location Service RM Mobile Level with Mobile
with Mobile NO
NO
Bhubaneshwar Sovan Mahato 7061953317
Kolkata 2 Anupam
8509385985
Kolkata 2 Guchhait
Abhishek Rout
Siliguri Priti Saha 8670433025 (9108767433)
Guwahati Munmi Deka 7576841636 Sarwar Hussain
Patna Manish Singh 8804391058 (7033592115)
Indore 2 Kunal Parmar 9827780008
Bhopal Saurabh Sharma 9753185653 Manish K Singh
Ranchi Rahul Singh 8709193129 (8109954363)
Raipur Abhishek Singh 9981121561
Allahabad Alok Anand 9430919701
Lucknow Amit Singh 9315497796 Amit Singh
Kanpur Abhinav Mishra 8588893684 (9315497796)
Meerut Shubham Goyal 8630060842
Delhi 2 Shivank Bhargav 9549197652 Dheeraj Kapoor
Rakesh K Pandey
(9711636969)
Delhi 2 Madhav Singh 7703997267 (9999115167)
Ludhiana Gurpreet Singh 9478949481
Jaipur Priyanka Jakhar 7014763198 Sidhant Jhinjha
(9571453900)
Parduman
Amritsar 7837748868
Verma
Bangalore Pavan Reddy 9972692324
Chennai Jayanth P 9392058752
Abhinav Nambi Pavan Reddy Sasi Reddy
Cochin 9656041460
K (9972692324) (8886969117)
Madurai Tambi Durai 9791555771
Coimbatore Gokila Gayu 8754786608
Page 6 of 7
HRMD CIRCULAR No. 811/2025: PERSONAL ACCIDENTAL INSURANCE COVER AND PREVENTIVE
HEALTH CHECKUP & TELE CONSULTATION FOR PENSIONERS, THEIR SPOUSES & FAMILY
PENSIONERS - RENEWAL OF POLICY FOR THE PERIOD FROM 01.01.2025 TO 31.12.2025 &
MODALITIES FOR AVAILING BENEFITS
“Confidential-strictly for internal circulation only”
पंजाब नैशनल बैंक
PUNJAB NATIONAL BANK
मानव संसाधन प्रबंधन ववभाग
HUMAN RESOURCE MANAGEMENT DIVISION
2nd Escalation
1st Escalation Level
Location Service RM Mobile Level with Mobile
with Mobile NO
NO
Hyderabad Narkuri Murali 9912438838
Siddhartha Nayak
Vizag Palla Ajith 8639880470
(9533963727)
Tirupati K Balaji 9951676664
Baroda Ankit Srivastava 8115155432
Devendra H Anand Yadav
Ahmedabad 7777990780
Koshti (9039982930)
Surat Surya Pal 9575599354
Mumbai Rajat Phulkar 7077177727
Mumbai Prachi Dwivedi 8299465084 Nitin Singhal
Mumbai Richa Saxena 9871413978 (9997303456)
Sagar Saxena
Mumbai Narayan Sawant 9833995108 (7045043477)
Nagpur Atul Jain 7720035630
Baba Saheb
Nashik 9960810608
Wagh
Vaibhav Anima Kumud
KOLHAPUR 9970062026 (9561164195)
Chougule
Pune 2 Asif Shaikh 9834214464
Aurangabad Santosh Zampa 7020656413
***
Page 7 of 7
HRMD CIRCULAR No. 811/2025: PERSONAL ACCIDENTAL INSURANCE COVER AND PREVENTIVE
HEALTH CHECKUP & TELE CONSULTATION FOR PENSIONERS, THEIR SPOUSES & FAMILY
PENSIONERS - RENEWAL OF POLICY FOR THE PERIOD FROM 01.01.2025 TO 31.12.2025 &
MODALITIES FOR AVAILING BENEFITS
“Confidential-strictly for internal circulation only”
How to utilize Insta-consultations?
Click on Plan card from “My Active Plans” Click on “Doctor” Click on “Consult Doctors Instantly”
How to utilize Insta-consultations?
Select your specialization Review details and click on “Confirm” Your Insta-consultation will begin in 30 secs!
Our Lab Partners
How to utilize PHC?
Click on plan card from “My active plans” Click on “Labs” Click on your PHC card
How to utilize PHC?
Select “home” or “lab” Select provider Click on “Book Now”
How to utilize PHC?
Enter Contact Details Select Slot Timings Click on “Book Now” and appointment is confirmed
I/We authorize Insurance Company/TPA to contact me/us through SMS/Email/WhatsApp for any update on this claim.
