Canon Product Service Details

Model: BJC-4300 (Q30-2260-000) Date: 01/25/01 Page: 1 of 2

New Technology
Drop Modulation Technology - For every dot of ink deployed, an identical drop half the size follows which results in Photo Realistic output.
Scanning Ability - Becomes a 360 dpi color scanner with exclusive Color Image Scanner Cartridge (optional).

Specifications
First Ship Date: July 1997 Acoustic Noise Level: Approx. 45 dB (A) or lower
Printing Method: Bubble Jet ink-on-demand Power Supply: AC 120V, 60Hz
Printing Direction: Uni-directional Sheet Feeder Capacity: Plain paper: 100 sheets max.
Resolution: 720 x 360 dots per inch Transparencies: 50 sheets max.
(using the original Canon printer driver) Envelopes: 10 max.
Receive Buffer: 22 kB Paper Handling: Auto & manual feeding
Interface: IEEE1284-compatible 8-bit parallel (ECP) Paper Size: Letter; legal; A4; #10 or European
Detection Functions: Paper-out, home position, BJ cartridge, envelopes
BJ cartridge identification, waste ink amount, paper delivery Physical Dimensions: 14.4" (W) x 7.2" (D) x 7.8" (H) mm
Weight: 7.71 lbs w/cartridge
Warranty Length: 1 yr limited warranty w/SelectExchange / ASF

Black BJ Cartridge (BC-20)

Print head: 128 nozzles, in-line
Ink: Pigment black
Pages printed: Approx. 160 pages
(1500-character, HQ mode)
Ink tank: Black

Color BJ Cartridge (BC-21e)

Print head: 136 nozzles, in-line
Inks: Cyan, magenta and yellow
Pages printed: Approx. 90 pages
(7.5% duty, HQ mode)
Ink tanks: Yellow, magenta and cyan

Photo BJ Cartridge (BC-22e)

Print head: 136 nozzles, in-line
Inks: Photo cyan, photo magenta and photo yellow
Pages printed: Approx. 50 pages
(7.5% duty, HQ mode)
Ink tanks: Photo yellow, photo magenta and photo cyan

Major Parts List Accessories & Options

Absorber, Ink ............................................................. QB1-2200-020 SB-21 BJ Cartridge Container .................................... Q70-3130-414
AC Adapter AD-330 ................................................... QH3-3251-000 BC-20 Black BJ Cartridge .......................................... F45-0561-400
Carriage Ribbon Cable Ass'y .................................... QG2-2698-000 BC-21e Color BJ Cartridge ......................................... F45-0571-400
Carriage Unit ............................................................. QG5-1079-040 BCI-21 Color Ink Cartridge ......................................... F45-0741-400
Logic Board Ass'y ..................................................... QG2-2911-080 BCI-21 Black Ink Cartridge ......................................... F45-0731-400
Pick Up Roller Unit ................................................... QG5-0960-000 BC-22e Ink Cartridge (Photo) ...................................... F45-1141-400
Purge Unit ................................................................. QG5-1090-060 BC-29F Ink Cartridge (Neon) ...................................... F45-1101-600
Sheet Feeder Unit ..................................................... QG5-0959-000 IS-22 Scanner Cartridge ............................................. Q70-3530-414
Page Count

With the power off, hold down the power button until the beeper sounds three times. Then release it. This will begin the service test print.

The printer will continue to print until the resume button is pressed or the printer is turned off. The page count is the second number listed below the
version number.

Service Contacts
Please have your account number, technician number and other pertinent information ready before you place the call or go online.
Service Quality Engineering and Service Support & Logistics 800-567-9092
ASF Online http://asfonline.com
Canon Product Service Details
Model: BJC-4300 (Q30-2260-000) Date: 01/25/01 Page: 2 of 2

Cleaning the BJ cartridge

If the printed image is blurred or if a print defect occurs, such as white streaking, print a test pattern to see if the BJ cartridge is clogged with ink. If nozzles are
clogged with ink. Follow the instructions below.
1. Turn the printer on.
2. Hold down the resume button until the beeper sounds twice.
The cleaning will start and the power indicator will blink. When the cleaning is finished, the power indicator will light.

Self Test
The printer has built-in self-test functions that can be executed without connecting to a computer. After turning on the printer, hold down the power button
until the beeper sounds the specified number of times. Release the button. The self-test printout stops when the resume button is pressed or when the
printer is turned off.
Test Print Mode Beeps
Demonstration pattern print 1 time
Status information print 2 times
ASCII character print 3 times
Nozzle check print 4 times
Caution: Do not use any paper with a width of less than that of the A4-size paper.

Waste Ink Full

Waste ink full is detected with the total waste ink absorption amount recorded in the EEPROM. When the ink absorber is replaced, the data on the total waste
ink absorption amount in the EEPROM must be reset. Furthermore, when the logic board is replaced, the new logic board's EEPROM must be reset and the
waste ink absorber must be replaced.
1. While holding down the power and resume buttons, connect the AC power cord to the printer. Release the buttons.
2. Press the power button while holding down the resume and cartridge buttons.
3. Select the default setting by pressing the cartridge button for the specified number of times shown in the table below. (The beeper sounds each time the
cartridge button is pressed.)
Beeps Lights Default Setting
1 time Green Table 2 (USA/LQ): Factory default setting for USA/Canada model
2 times Orange Table 2 (USA/BJ)
3 times Green Table 3 (Europe, Asia/LQ): Factory default setting for the models excluding USA/Canada model
4 times Orange Table 4 (Europe/BJ)
5 times Green Table 5 (Asia, UK/BJ)
4. Press the resume button. The EEPROM is cleared and the selected default setting is written into the EEPROM.
5. Disconnect the AC power cord.

Error Codes
The indicators in combination with the beeper indicate the nature of errors.
Error State Power / Error Beeps Service Manual
(Errors that can be corrected by a user)
Paper pick-up Orange 1 time ...
Paper jam Orange 2 times Page 5-18
Cartridge mode mismatch Orange 5 times Page 5-18
(Errors that cannot be corrected by a user)
ROM Green <--> Orange 1 time Page 5-15
RAM Green <--> Orange 2 times Page 5-15
Cartridge displaced Green <--> Orange 3 times Page 5-16
Home position Green <--> Orange 4 times Page 5-17
Waste ink full Green <--> Orange 5 times Page 5-20
Temperature sensor Green <--> Orange 6 times Page 5-20
Print position correction Green <--> Orange 7 times Page 5-20
Head temperature Green <--> Orange 8 times Page 5-21
Head temperature sensor Green <--> Orange 9 times Page 5-21
Cleaning Green <--> Orange 10 times Page 5-22
Scanner cartridge displaced Green <--> Orange 11 times Page 5-23