2023 Sustainability Report

INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

Contents

01 Message from our Board of Directors & CEO 04 03 Introducing the Story of Our Crystals 21
About Swarovski & This Report 05 Create 22
Introduction Our Longstanding Commitment to Sustainability 06 The Story of Source 24
2023 Sustainability Highlights 07 Our Crystals Make 27
Sustainability Governance 08 Move 29
Our Sustainability Strategy 09 Sell 30
Our 2030 Commitments 10 Use 32
The Swarovski Foundation 11 People 33

02 Our Focus Areas 13 04 Stakeholder Engagement Map 37

Climate 14 GRI Content Index 38
Focus Areas Circularity and Waste 16 Appendix Performance Data 52
Conscious Materials 17 A Selection of Our Partners 61
Equity, Diversity & Inclusion 18 California Voluntary Carbon Market
62
Human Rights 19 Disclosures Act
EY Assurance Statement 63

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INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

01

Introduction
IN THIS SECTION

Message from our Board of

Directors & CEO

About Swarovski & This Report

Our Longstanding Commitment

to Sustainability

2023 Sustainability Highlights

Sustainability Governance

Our Sustainability Strategy

Our 2030 Commitments

The Swarovski Foundation

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 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

Message from our Board of Directors & CEO

Change has always been a fact of life, to our work. Our 2030 commitments support these site in Serbia now powered entirely with renewable rather the result of open-minded and dedicated
focus areas and hold us to account. The board of electricity. This marks the fifth out of our six sites to cross-functional collaboration that embeds
and 2023 was no exception to that.
directors makes social and environmental matters be converted. sustainability in all that we do. This collaborative
Businesses worldwide had to face
an integral part of its strategic considerations and spirit transcends our business as we often innovate
challenges of continued inflation, the board engagement. It guides the company with a Our combination of innovation power and together with individuals and organizations outside
proliferation of global conflicts, and the long-term view, monitors risk management policies savoir-faire helped us to enhance the sustainability our company. One example is the work with our
acceleration of climate change and its and guides and supports management in their of our products. In 2023, we introduced our Galaxy suppliers to move towards more sustainable
efforts to achieve strategic targets regarding our collection made with Swarovski Created Diamonds materials, such as switching the most energy-
impact. At Swarovski, we believe that
social and environmental responsibility as part of its and 100% recycled gold. The complete collection intensive stage of processing Swarovski Zirconia to
particularly in times like these it is crucial
ESG ownership. is produced using 100% renewable electricity. renewable electricity. We are also proud to work in
to take responsibility. We also revealed Swarovski ReCreatedTM crystals, partnership across our sector, and our membership
In 2023 we have made positive progress throughout our most sustainable crystals to date, an innovation of the Watch & Jewellery Initiative 2030 helps us
Not only the spirit of innovation and creativity but our business towards realizing our commitments, and engineered by Swarovski that turns glass make progress— and to make a real difference at an
also the conviction to fairness and responsibility we are proud of numerous achievements. Reducing breakage from our production process into new industry level.
is part of our DNA ever since our company was our total greenhouse gas emissions by 11% versus spectacular crystal colors, therefore reducing our
founded in 1895. Consequently, we have developed 2022 is one key standout, a result achieved through use of natural resources. In addition, all the brass, Despite a year of strong progress, we recognize
a comprehensive sustainability strategy that is a reductions in all three scopes, including reaching palladium, and gold used in jewelry production that the landscape of the world around us changes,
fundamental part of our LUXignite business strategy, our Scope 3 SBTi target well ahead of schedule. We at our own manufacturing sites now comes from and our commitments need to evolve at an equal
with underlying activities directed towards five key continued to invest in transitioning to renewable recycled sources. pace. In 2024, we plan to review our strategy and
focus areas that reflect the issues most material energy across our business, with our manufacturing commitments to ensure our efforts remain fit for
We launched our new equity, diversity, and inclusion purpose – for Swarovski, society, and the planet.
strategy in 2023, and, while 39% of our leadership A continued strong collaboration and a truly
roles are now occupied by women, this is only one integrated approach will be required on the path
aspect of how we champion diversity and celebrate towards reaching future targets. We know that
people’s individuality in our own organization. At the sustainability truly matters to our people inside
same time, we offer an experience for our customers and outside our organizational boundaries. We
that is welcoming to all. Everything we achieve is are confident that by leveraging the creativity
thanks to the dedicated work and creativity of our and savoir-faire within our organization and
LUISA DELGADO ALEXIS NASARD employees and partners, who truly embody the spirit by entering into targeted collaborations with
Chair of the Board of Chief Executive
of our sustainability vision. Progress in this area is third party stakeholders, we will own up to
Directors, Swarovski Officer, Swarovski
rarely the result of a single team or individual, but our commitments while honoring the trust all
Crystal Business Crystal Business
stakeholders have put in us.

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 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

About Swarovski & This Report

Since our pioneering business was into action, showing how sustainability is embedded KEY FIGURES ABOUT OUR BUSINESS IN 2023
across our business and demonstrating our ongoing
founded, it has always been fueled
determination to enhance the sustainability of our
by a spirit of responsibility. Today, that

€1,832m
products, from conception and genesis to re-use
spirit remains at our heart and, in 2021, and re-creation. Some KPIs were subject to limited
led us to set out a number of ambitious, assurance by EY. The EY Assurance is included on
long-term sustainability goals that page 65. Revenue generated
demonstrate our respect for people
ABOUT US
and planet. As we continue our journey
to those 2030 targets, we are using our Founded by Daniel Swarovski in Tyrolean Austria,

renowned savoir-faire to drive innovation

that solves material challenges and
Swarovski has been the Master of Light since 1895.
Today, our enduring passion for innovation and design
has made us a leading global jewelry and accessories
18,911
weaving sustainability ever more tightly brand. We design, manufacture and sell the finest
People employed
into the fabric of our entire business. crystals, Swarovski Created Diamonds and Swarovski
Zirconia to both businesses and consumers, as well
ABOUT THIS REPORT as producing finished products for people and homes

Through this report, we are delighted to share our

progress with you. Our holistic sustainability strategy
across the globe.

Alongside the Swarovski Crystal Business, which is

2,300
embraces commitments across five strategic focus
the sole focus of this report, the Swarovski Group also
Swarovski stores
areas that reflect the issues most relevant to us. in over 140 countries
comprises our sister companies, Swarovski Optik
We regularly review these focus areas to ensure they
and Tyrolit.1,2
remain relevant and, over the following pages, we
provide updates on each of them.

It is essential that we translate our focus areas and

goals into a clear program of work that colleagues
and partners right across our value chain are inspired
6Factories owned
to drive forward together. That is why this report also in Austria, Serbia, India,
contains stories highlighting how we turn strategy Thailand (x2), and Vietnam

1
Find out more about Swarovski Optik here. 2Find out more about Tyrolit here. 5
 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

Our Longstanding Commitment to Sustainability

From the moment Daniel Swarovski
1895 1907 1948 1970 1983 1990
established his business in 1895, he
was committed to looking after the Daniel’s vision The Swarovski spirit Towards hybrid furnaces Collaboration in
renewable energy3
communities and environments upon Daniel Swarovski establishes A new company-owned welfare Our first combined gas and
which Swarovski relies. Today, these a pioneering crystal-cutting office begins offering support electric furnace is installed, We work alongside the Wattens
factory in Tyrolean Wattens. on social issues, establishes reducing our reliance on fossil paper factory to commission
principles still guide us as we strive to Using hydropower for his many employee social clubs, fuels for manufacturing. the Wattenbach hydropower
act in accordance with what’s right for patented grinding processes, and donates grounds for a plant, capable of producing
people and the planet. Across more than Daniel’s vision is to craft local school, reinforcing that c.55 GWh of energy each year.
Less carbon dioxide
affordable crystals and provide employee health, safety,
125 years of our heritage, we’ve achieved Harnessing the power By replacing oil with natural
“a diamond for everyone.” and wellbeing have always
many notable sustainability milestones. of water been paramount for us. gas for melting and heating, we
Here are just a few of them. Our business builds its first cut our CO2 emissions by 30%.4
major hydropower plant,
providing clean “Swarovski
power” for cutting machines
and light for local communities.

2010 2014 2015 2020 2021 2022 2023

Setting standards Leading on lead A strengthened Sourcing more

sustainability strategy renewable energy
Swarovski publishes its first After dramatically reducing
voluntary sustainability the lead content of The Swarovski Crystal Business We achieve our biggest ever
report, including transparent Swarovski crystals to just agrees an increased ambition year-on-year reduction of
disclosures in line with GRI 0.009% in 2012, the quest level for sustainability, and Scope 1 and 2 greenhouse
Standards beyond legal for continuous improvement a strengthened strategy is gas (GHG) emissions,
requirements. Swarovski drives Swarovski to again created. Subsequently, the aided by shifting all our Launching Swarovski
also joins the UN Global reduce the lead content to first set of bold 2030 targets Mitigating global Asian manufacturing sites Created Diamonds
Compact (UNGC), the A more responsible no more than 0.004%. are announced publicly. warming to renewable electricity,
We introduce our Galaxy
world’s largest corporate supply chain including on-site solar power.
collection made with Swarovski
sustainability initiative. Our business signs up to
We launch the Responsible the Science Based Targets Created Diamonds and
Sourcing Initiative, initiative, committing 100% recycled gold. The
helping suppliers manage to reduce Scope 1 and 2 complete Galaxy collection
socio-environmental risks emissions by 47% and Scope is produced using 100%
in their production plants. 3 emissions by 28% by 2030. renewable electricity.

3
Renewable energy definition: "energy from renewable sources" or "renewable energy" means energy from renewable non-fossil sources, namely wind, solar (solar thermal and solar photovoltaic)
and geothermal energy, ambient energy, tide, wave and other ocean energy, hydropower, biomass, landfill gas, sewage treatment plant gas, and biogas. Link to source.4Natural gas has 30% lower emissions than heavy fuel oil. 6
 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

2023 Sustainability Highlights Environmental Social Environmental & Social

-43% -32% 37% 56% 108 100%

Achieved a reduction of our Reduced our Scope 3 greenhouse of our total energy mix Kept 56% of our global Conducted a total of 108 social Our Swarovski Created
Scope 1 and 2 greenhouse gas emissions by 32% vs. our is now derived from manufacturing waste out of and environmental audits Diamonds Galaxy collection
gas emissions by 43% 2019 baseline, reaching our -28% renewable sources landfill, up from 49% in 2022. as part of our Responsible is produced with 100%
vs. our 2019 baseline. SBTi target ahead of forecast. Sourcing Initiative. renewable electricity using
solar power and green tariffs.

-40% 87% 575 39%

Our new Swarovski ReCreatedTM of employees globally agree workers from our manufacturing At the end of 2023, 39%
crystals use 40% fewer natural that our business "values and site in Pune, India, benefited of our leadership roles
resources compared to respects diversity and inclusion." from our capacity building were held by women
standard Swarovski crystals.5 and empowerment
program "WeShine."

100% 77% -24% SMETA

of brass, palladium, and gold of the energy used for Decreased our share of air Successfully completed
used for jewelry production at the production of our transport by 24% vs. 2022. SMETA audits in our facilities in
our own manufacturing sites is Swarovski Zirconia comes Austria, Vietnam, and Serbia.
now from recycled sources. from renewable sources.

Please see further details on page 22.

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 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

Sustainability Governance
Our Board of Directors has ultimate responsibility for sustainability
and oversight of the sustainability initiatives: It approves our overall Swarovski International Holding AG
sustainability strategy and sustainability report. At the C-suite level,
our CEO and the members of our Executive Committee are responsible
for the execution of the strategy and the prioritization and achievement
of our targets. Board of Directors
Our Central Sustainability Team is dedicated to steering and tracking
progress across the five focus areas of our sustainability "Where to Play",
CEO
acting as a center of excellence and guiding teams across the business
on how to achieve change where it is needed most.

Our sustainability "How to Win" anchors sustainability, responsibility, Executive Committee

and workstreams across our organization to ensure that we effectively
progress towards our goals. In order to facilitate frequent discussion
and decision-making about key sustainability topics, this structure is
supported by:
Product Brand Human Legal & Supply Chain Transformation
Creation Management Resources Commercial Compliance Management Finance Digital

• Our new Sustainability Cabinet that meets biannually, chaired by

Swarovski’s Chief Legal and Compliance Officer. This committee
comprises leaders from business areas that have a significant Sustainability Cabinet
impact on our sustainability progress. It supports decision-making
on sustainability topics and aids the integration of sustainability
topics into the members’ teams.
Central Sustainability Team
• On a biannual basis, the Central Sustainability Team presents an
update to the Executive Committee on activities and progress and
helps raise and solve key issues.
Sustainability Sustainability
"Where to Play" "How to Win"
• At board level, sustainability is a regular topic on the agenda of Five focus areas
our Board of Directors, and its Finance and Audit Committee for
its reporting.

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 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

Our Sustainability Strategy: From Materiality to Action

At Swarovski, we do it. Our sustainability mission is COMMITTING TO CONTINUOUS
to make conscious choices that create long-term IMPROVEMENT
value for people, the planet, and our business.
SUSTAINABILITY STRATEGIC FUNNEL
We intend to refresh our double materiality
To achieve this, we have embedded our sustainability
assessment on a continuous basis. Our next
strategy into our organization and made it integral Execution &
to our LUXignite business strategy. Cross-functional
materiality assessment is scheduled to take place Compliance Strategy accountability
in the second half of 2024. Updating this assessment
workstreams with owners throughout the organization
will allow us to review our current strategy and
ensure that we turn strategy into action. Ownable Point
commitments and seek opportunities to further Material Topics Strategic Choices of Identity
sharpen our sustainability focus. It Is essential that
To ensure that our sustainability strategy prioritizes
we always clearly prioritize our most material
the issues most relevant to our business, we have
concerns to ensure that our efforts remain fit for Material topics that have Strategic choices are part The Ownable Point of To achieve this,
been undertaking materiality assessments since

Criteria
to be applied for reporting, of the material topics – Identity is an overarching we have embedded
purpose – for Swarovski, society, and the planet.
2015. In 2022, we conducted our first double are defined by a mandatory but a further prioritization sustainability theme our sustainability
Double Materiality takes place via strategic unique to Swarovski
materiality assessment, considering both how our strategy into our
Assessment (DMA). filters such as: capabilities (defined by company organization and
business activities impact the environment, society and relevance to values, capabilities and made it integral
and the economy, and how external factors may stakeholders. differentiation potential). to our LUXignite
affect our business as a risk or opportunity. Through business strategy
this assessment, we engaged with stakeholders
and used specific criteria to analyze the severity

Strategic funnel
10 3-5 2-3
and likelihood of risks, enabling us to determine
appropriate reporting thresholds.

MATERIAL STRATEGIC THEMES

TOPICS CHOICES
Our latest materiality assessment yielded the below
priority topics as relevant for our business.

Climate Equity, diversity & inclusion

Energy Education and training
Waste Labor conditions
Resources and materials Biodiversity
Wastewater Corporate behavior
Health and safety

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Our GHG reduction targets were verified by the Science Based Targets initiative (SBTi) in 2021. 9
 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

Our 2030 Commitments

Climate Circularity and Waste Conscious Materials Equity, Diversity & Inclusion Human Rights

1. We aim to reduce absolute Scope 1 and 1. Through our Infinity Accelerator program, 1. We plan to launch at least one 1. We aim to build a diverse leadership 1. We respect the rights of our people through
Scope 2 emissions by 47% and Scope 3 we are partnering with external experts to sustainability-minded collection per year. population that includes underrepresented the value chain and strive to ensure safe
emissions by 28% by 2030 from a 2019 invest in sustainability-focused innovation groups. As a first step, we aim to reach a and healthy working environments for
baseline (targets approved by the Science that allows us to progress in critical 2. We aim to craft at least 50% of the 40:40 split, where a minimum of 40% of our all. We provide sound environments and
Based Targets initiative). Our Scope 1 and environmental topics. products in our portfolio according to leaders are women, a minimum of 40% are employment conditions in accordance
Scope 2 ambition is in line with a 1.5 ˚C our Sustainable Product Guiding Principles men, and the remaining percentages are with the expectations of the International
trajectory, whereas Scope 3 is in line with 2. We aim to improve our consumer-facing by 2030. flexible to be filled by any gender. Labour Organization Core Conventions
well below 2 ˚C. packaging by transitioning to entirely and the UN Guiding Principles.
certified or recycled sources and making 3. We are working to source all our metals 2. We work towards bias-free recruitment by
it completely recyclable or compostable from responsibly managed and recycled exploring innovative recruitment practices 2. We are working to further streamlining
by 2030. sources by 2030. and inclusive training for our talent our auditing standards across our global
acquisition community. manufacturing sites. From 2024, all our
3. We aim to transform our own operations sites will be audited annually according
to become 90% landfill-free with at 3. We will further educate and raise to the Sedex Members Ethical Trade Audit
least 70% of our waste being recycled or awareness about equity, diversity, and (SMETA) or SA8000.
repurposed by 2030. inclusion among our workforce.
3. Through our Responsible Sourcing
4. We are working to double our material 4. We foster a workplace where working Initiative, we monitor human rights for tier 1
efficiency by 2030. parents can thrive. up to tier 3 suppliers.

5. We aim to implement a diverse

representation in our marketing messaging
and imagery, including gender, civil status,
ethnicity, age, religion, sexual orientation,
size, and ability.

6. We strive to work with diverse suppliers

to create economic and business
opportunities for underrepresented groups.

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 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

The Swarovski Foundation

Established in 2013, the Swarovski Foundation
has a heritage of philanthropy in the spirit
of our company founder, Daniel Swarovski,
who believed that “to achieve lasting
change, you must think not only of yourself
but also of others.”

The Swarovski Foundation’s mission is to promote

sustainable livelihoods through education to reduce
inequality. It supports initiatives that focus on equity,
water, and creativity, and through two signature programs:
Waterschool and Creatives for Our Future.

Waterschool is an educational program developed

to empower young people and their communities to become
water ambassadors by providing tools, resources, and
training to enable them to address their local water needs.

Creatives for Our Future is a global grant and mentorship

initiative designed in collaboration with the United Nations
Office for Partnerships. The program aims to empower the
next generation of creative talent to unlock innovative
approaches to global sustainability challenges.

Since its inception, the Swarovski Foundation has reached

more than two million people through 85 partnerships and
responded to 11 global emergencies across 93 countries to
drive progress towards the Sustainable Development Goals
set out by the United Nations.
Swarovski Foundation Central Saint Martins’ Scholar – Fariha Ahmed

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INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

02

Focus Areas
IN THIS SECTION

Our Focus Areas

Climate

Circularity and Waste

Conscious Materials

Equity, Diversity & Inclusion

Human Rights

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 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

Our Focus Areas

Over the coming pages, we recap the
ambitious commitments we have defined
across the five focus areas most material Climate Circularity Conscious Materials
to our business and present a snapshot of
our performance against them during the
and Waste
past year.

Following these concise progress summaries, you

can find more detailed stories about the actions and
initiatives that shape our sustainability achievements
in the section entitled The Story of Our Crystals, from
page 21.

As a longstanding member of the United Nations

Global Compact, we have also assessed how our
strategic focus areas work towards the Sustainable
Development Goals (SDGs) and ascertained that we
most directly contribute to six of the 17 SDGs.

Equity, Diversity Human Rights

& Inclusion

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 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

Climate 2030 COMMITMENTS PROGRESS SUMMARY

1. We aim to reduce absolute Scope 1 and Scope 2 emissions • Reviewed our climate roadmap against our current
by 47% and Scope 3 emissions by 28% by 2030 from a initiatives and calculations. We remain on track to meet
We will reduce greenhouse gas emissions in our 2019 baseline (targets approved by the Science Based our targets and, in some cases, are ahead of schedule.
own operations and throughout our supply chain. Targets initiative). Our Scope 1 and Scope 2 ambition is
• Achieved a reduction of our total greenhouse gas emissions
in line with a 1.5 ˚C trajectory, whereas Scope 3 is in line
of 11% versus the previous year, with decreases across all
with well below 2 ˚C.
three scopes. Against our SBTi baseline target, we have
attained a decrease in Scope 1 and 2 emissions of 43% and
reduced our Scope 3 greenhouse gas emissions by 32% vs.
our 2019 baseline, reaching our -28% SBTi target ahead of
forecast. Several initiatives contributed to these reductions,
including:

• Transitioned to renewable electricity at our

manufacturing site in Serbia. Five out of the six
production sites we own now operate using
renewable electricity.

Scope 1 Scope 2 Scope 3 • Improved the overall proportion of renewable energy

400,000 in our energy mix to 36.8%.
382,744
(tCO₂e, market-based approach)

350,000 • Switched the most energy-intensive processing stage

of Swarovski Zirconia to use renewable electricity,
300,000
292,346 reducing cradle-to-gate carbon emissions by at
283,323
250,000 260,483 least 55%.7
254,155

200,000 • Used 100% recycled gold for jewelry produced in our

own factories.
150,000
• Decreased our use of air transport by 24% vs. 2022.
100,000

50,000
48,558 41,566 43,970 45,288 39,472 17,629 15,594
33,057 34,179 35,825
0
2019 2020 2021 2022 2023
Total: 472,868 Total: 331,182 Total: 362,790 Total: 349,448 Total: 311,902

7
The carbon footprint reduction calculation of Swarovski Zirconia is based on an internal Life-Cycle Assessment that follows the structure of ISO 14040/44. Type of renewable electricity: hydropower. 14
 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

Climate: Scopes 1 & 2

Immediate opportunities Longer-term investment

Our Science-Based
Since implementing our SBTi roadmap, we have looked for every Beyond 2025, harder-to-abate emissions will require us to increase
immediately implementable change we can make to accelerate our investment in innovation.
our GHG emissions reductions.

Targets Roadmap
• Electrify production processes, such as glass melting.
• Switch production sites to renewable
electricity by purchasing Energy Attribute • Further energy infrastructure investments, such as
Certificates and switching to green tariffs. electric boilers, heat pumps, and heating networks.
• Further expand PV solar arrays at our sites.
Our SBTi commitment is to reduce absolute • Actively seek manufacturing efficiencies.

Scope 1 and Scope 2 emissions by 47% and Scope • Invest in photovoltaics (PV), electric
boilers, and heat pumps.
3 emissions by 28% by 2030, from a 2019 baseline.

Achieving this requires nothing less than the transformation

of our business. The good news: our 2023 progress means we Scope 3
are exceeding our programmed reduction trajectory, reaching a • Work together with our suppliers • Switch to recycled metals internally • Update our business travel
to switch to renewable energy: and at our external manufacturers. policy to encourage smarter,
further decrease of our Scope 1, 2, and 3 emissions. Especially more conscious travel.
our Scope 1 and 3 emissions are already now below our 2030 • Produce Swarovski Zirconia • Selectively move production in-house,
using hydropower for melting. utilizing renewable electricity. • Promote sustainable employee
target values, meaning it is time to re-evaluate our ambitions. commuting/travel to work
• Produce Swarovski Created • Reduce reliance on airfreight.
The chart on this page still shows the values originally planned and home-office policy.
Diamonds using renewable electricity,
for 2025 and 2030—ahead of a revised target setting that we will including self-generated solar power.
implement in 2024.
Scope 3
The page summarizes not just our reduction trajectory but also 382,744*
some of the measures we will take on the path to further reduce
our emissions, working towards our remaining commitments
and beyond. 260,483 285,000 275,000

Scope 2
41,566
15,594 15,000 12,145
Scope 1
48,558 35,825 38,000 35,451

2019 * Roadmap not to scale. 2023 2025 2030

baseline All figures are in tCO2e milestone SBTi target

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 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

Circularity 2030 COMMITMENTS PROGRESS SUMMARY

and Waste 1. Through our Infinity Accelerator program, we are
partnering with external experts to invest in
→ Continued from left

• Continued efforts to reduce packaging and make it more

sustainability-focused innovation that allows us
We will reduce waste throughout our value chain sustainable, including:
to progress in critical environmental topics.
and commit to adopting circular business models. • Further reduced packaging volumes and maintained
2. We aim to improve our consumer-facing packaging by FSC certification for all paper-based packaging.
transitioning to entirely certified or recycled sources and
• In 2023, running a pilot project to further reduce
making it completely recyclable or compostable by 2030.
the environmental impact of our best-selling
Annual Edition Ornament’s packaging. We replaced
3. We aim to transform our own operations to become 90%
the former plastic foam inlay with FSC-certified
landfill-free with at least 70% of our waste being recycled
paper, making the packaging plastic-free and fully
or repurposed by 2030.
recyclable. This change also enables a 35% carbon
footprint reduction of our ornaments’ 2024 packaging
4. We are working to double our material efficiency by 2030.
and reduces its plastic content by 9.2 tonnes (based
on 2024 sales forecast).8

• Kept 56% of our global manufacturing operations waste out

of landfill, up from 49% in 2022. This reduction was enabled
PROGRESS SUMMARY by diverting 100% of waste from landfill at our Ayutthaya
manufacturing site in Thailand. This led to an increase in the
• Launched a partnership with London’s Centre for
site’s recycling rate from 42% to 77%.
Sustainable Fashion to create a new circular design
framework that will level up the sustainability and circularity • Continued to recycle waste caused by store refurbishments,
of our products. The partnership also includes knowledge- closures, and relocations. As a result, we recycled 83 tonnes
and capacity-building with our Design and Product of retail construction waste from our EMEA stores.
Marketing teams.
• Revealed our Swarovski ReCreatedTM crystals range,
• Assessed the environmental impact of our packaging with which uses an innovative process to turn glass waste
the support of the environmental sustainability consultancy into stunning colors. Swarovski ReCreated crystals use at
Quantis, which will guide our ongoing efforts. least 40% fewer natural resources compared to standard
Swarovski crystals.9
→ Continued on the right

8
Calculation is based on an internal Life-Cycle Assessment through eQopack, an ISO-certified LCA tool by Quantis.
9
Calculation is based on an ISO 14040/44 compliant and reviewed Life-Cycle Assessment. “Natural Resources” describes the impact category “resource depletion, minerals and metals.” 16
 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

Conscious Materials 2030 COMMITMENTS PROGRESS SUMMARY

1. We plan to launch at least one sustainability-minded • Launched two sustainability-minded collections in 2023:
collection per year.
• Introduced our Galaxy collection made with
We commit to constantly improving the sustainability
Swarovski Created Diamonds and 100% recycled
credentials of our products, including responsibly 2. We aim to craft at least 50% of the products in our
gold. The complete collection is produced using 100%
sourced and recycled materials. portfolio according to our Sustainable Product Guiding
renewable electricity.
Principles by 2030.
• Unveiled the Hyperbola capsule collection, made with
3. We are working to source all our metals from responsibly at least 90% recycled brass and Swarovski Zirconia
managed and recycled sources by 2030. which is produced using renewable electricity to
power the most energy-intensive processing stage.

• Made strides in introducing more responsible materials into

our portfolio, principally:

• Started to integrate revolutionary new Swarovski

ReCreated crystals – that use at least 40% fewer
natural resources than standard Swarovski
crystals—into our 2024 product portfolio.10

• Obtained 100% of the brass, palladium, and gold

used in jewelry production at our own manufacturing
sites from recycled sources. Also, at least 85% of the
volumes used by our external suppliers have switched
to recycled brass.

• 77% of the energy used for the production of our Swarovski

Zirconia comes from hydropower.

• Crafted at least 19% of our active products in line with our

Sustainable Product Guiding Principles.

Calculation is based on an ISO 14040/44 compliant Life-Cycle Assessment.

10
17
 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

Equity, Diversity 2030 COMMITMENTS PROGRESS SUMMARY

& Inclusion 1. We aim to build a diverse leadership population that
includes underrepresented groups. As a first step, we aim
• We are proud that 77% of our workforce are women and that
we were able to increase the share of women in leadership
We want to be recognized as a brand built on a to reach a 40:40 split, where a minimum of 40% of our roles to 39% in 2023.
leaders are women, a minimum of 40% are men, and the
foundation of equity and inclusion. We aim to champion • Extended mandatory usage of our learning program on
remaining percentages are flexible to be filled by any bias-free recruitment from recruiters to hiring managers and
diversity and celebrate people’s individuality.
gender.11 expanded our range of ED&I-focused learning with a new
program covering LGBTQ+ inclusion.
2. We work towards bias-free recruitment by exploring
• Supported working parents by launching a helpful playbook
innovative recruitment practices and inclusive training for
and three checklists to aid line managers in looking after
our talent acquisition community.
colleagues before, during, and after family leave.
In 2023, our new Equity, Diversity & Inclusion (ED&I) strategy was formally • Ran a survey at our Gdansk, Poland, location on how it feels to
3. We will further educate and raise awareness about equity,
signed off by our CEO and shared with all Swarovski employees. be a working parent at Swarovski. Results will help us continue
diversity, and inclusion among our workforce.
The strategy will help us continue to celebrate the individuality to build a more inclusive and family-friendly workplace.
of our team and extend these efforts towards people outside
4. We foster a workplace where working parents can thrive. • Upgraded our pay equity analysis tool and assessed the pay
of our organization too, for example our customers and suppliers.
gap and pay equity gap across multiple legal entities.
5. We aim to implement a diverse representation in our • Continued our WeShine program, which aims to boost the
marketing messaging and imagery, including gender, health and financial literacy of the most vulnerable workers in
civil status, ethnicity, age, religion, sexual orientation, our supply chain, at the manufacturing sites we own in Asia.
size, and ability.
• Joined forces with SKIMS to launch a range of size-inclusive
body jewelry, intimates, and ready-to-wear that’s designed
6. We strive to work with diverse suppliers to
for confidence and comfort—supported by an advertising
create economic and business opportunities for
campaign that features a diverse representation of women.
underrepresented groups.
• Participated in a pilot program with the Watch & Jewellery
Initiative 2030 and UN Women to promote gender-responsive
procurement in the jewelry industry. We are now developing our
own program to explore the subject with our suppliers.
• Continued our partnership with The Trevor Project, making a
donation to TrevorSpace, an affirming online community for
LGBTQ+ young people aged 13–24.

Based on latest best practice, our goal is to ensure that we have at least 40% women and 40% men in senior leadership positions,
11

while still allowing the natural flow in and out of positions for people of any gender, based on skills and qualifications. 18
 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

Human Rights 2030 COMMITMENTS PROGRESS SUMMARY

1. We respect the rights of our people through the value • Our Swarovski-owned production facilities are regularly
chain and strive to ensure safe and healthy working certified or audited against a set of internationally
We aim to provide all workers with healthy, safe environments for all. We provide sound environments recognized social standards, including SA8000, SMETA, and
working environments and sound employment and employment conditions in accordance with the ISO 45001 Occupational Health and Safety Management
expectations of the International Labour Organization System. In 2023, our facilities in Austria, Vietnam, and Serbia
conditions—whether they are directly employed
Core Conventions and the UN Guiding Principles. successfully completed their SMETA audits, receiving either
by Swarovski, or indirectly employed through
full compliance or only minor non-conformances.
our third-party supply chain. 2. We are working to further streamlining our auditing
• Maintained ISO 45001 certification at all owned sites so that
standards across our global manufacturing sites. From
we systematically address the prevention and mitigation of
2024, all our sites will be audited annually according to
occupational health and safety issues.
the SMETA or SA8000.
• Conducted 91 social and 17 environmental audits as part of
3. Through our Responsible Sourcing Initiative, we monitor our Responsible Sourcing Initiative, ensuring our suppliers
human rights for tier 1 up to tier 3 suppliers.12 meet the clear standards we expect from them and working
collaboratively to close down non-conformances.

• Maintained transparency of tier 1 to 3 for finished goods

suppliers. We also mapped the supply chain tiers of
Swarovski Zirconia and Swarovski Created Diamonds
collections up to stone growing.

tier 1 = finished goods suppliers, tier 2 = component suppliers, tier 3 = raw materials suppliers.
12
19
INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

03

The Story of Our Crystals

IN THIS SECTION

Introducing the Story of

Our Crystals

Create

Source

Make

Move

Sell

Use

People

20
 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

Introducing
the Story of
Our Crystals PEOPLE

CR
Delivering our unique savoir-faire more

E
US
EA
sustainably requires bringing together

TE
the expertise of our people to realize
transformative initiatives that make an
Investing in our people and inspiring them
impact in every corner of the world. to take positive sustainable action

In the following section of this report, we take you on

SO
a journey through the life cycle of our crystals and

LL
U

SE
finished products: from conception to end of life

RC
and even re-creation. As we progress through the six

E
stations of that journey, we share stories that
shine a light on some of our sustainability efforts and
MAK O VE
demonstrate how far our work spreads across our E M
value chain.

Designing and developing Collaborating with Enhancing the sustainability Minimizing the impacts of Marketing and selling our Ensuring our products
products with sustainability suppliers to uphold our of our manufacturing transporting products and products more responsibly have both a long life
in mind sustainability standards and operations materials and a second life 21
 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

Create
The way we think about our products resources.13 Our pioneering development is only We are immensely proud of this groundbreaking
possible thanks to the strong vertical integration of process that has been entirely engineered and
before they even exist has a major
our business. Because we own the crystalsʼ production owned by Swarovski, and we have already started to
bearing on their ultimate sustainability. CIRCULAR DESIGN IN
process from beginning to end, we can fully track integrate Swarovski ReCreated crystals into some of
From the design stage, we try to consider and utilize every input and output involved in crafting our product families, such as Iconic Swan, Millenia, PARTNERSHIP WITH THE CENTRE
everything from materials and crystals. We have unrivaled capabilities in generating and Sublima. We aim to gradually expand the usage FOR SUSTAINABLE FASHION
packaging to durability and how we consistent colors from different shades of originating and color palette of this stunning transformation of
We are thrilled to announce our new partnership with
glass and, as always, we accept no compromise in former process waste.
might repurpose elements at the end the London-based Centre for Sustainable Fashion
aesthetics or quality—Swarovski ReCreated crystals
of their life. Whether it is finished jewelry (CSF), a collaboration that will enable us to take even
are produced to the same standard as all other SWAROVSKI CREATED DIAMONDS greater strides in our pursuit of the most sustainable
for consumers or components for Swarovski crystals. GALAXY COLLECTION PRODUCED designs possible.
businesses, we seek to make thoughtful WITH 100% RENEWABLE
choices without compromising our ELECTRICITY Together, we are creating a unique circularity
impeccable quality. A luxurious collection that takes its inspiration framework and playbook for our products, starting
from the birth of the cosmos, Galaxy was our first with jewelry, that will have a significant impact on
sustainability-minded launch in 2023. the way we look at our entire product portfolio.
MAKING WASTE BEAUTIFUL: As part of this project, in 2023, we led several
SWAROVSKI RECREATED TM workshops and capability-building sessions with
The designs all feature Swarovski Created Diamonds
CRYSTALS CSF to apply circularity principles to jewelry,
that are identical to mined diamonds except they
In 2023, we began producing our latest breakthrough are grown in a laboratory. Just like mined diamonds, subsequently transferring the acquired knowledge
innovation, Swarovski ReCreated crystals. the International Gemological Institute confirms the to members of our cross-functional teams.
Combining our savoir-faire with circular innovation, quality of each laboratory-grown stone according to
Swarovski ReCreated crystals are our most the “four Cs” of color, clarity, cut, and carat weight. As part of our Infinity Accelerator program, the
sustainable crystals to date, turning glass waste The entire process of growing, cutting, and polishing framework that our partnership is working on will
collected from several production steps into a new the Swarovski Created Diamonds of the Galaxy be the next step of our existing Sustainable Product
range of vibrant colored crystals. collection is conducted using 100% renewable energy, Guiding Principles. But the focus will widen from
as is the production of the jewelry pieces in the materials alone to encompass more holistic,
As Swarovski ReCreated crystals are made with collection. Galaxy is also made using 100% recycled cradle-to-grave criteria, such as durability and
breakage from our crystalsʼ manufacturing process gold, further reducing the CO2e footprint of the disassembly. We look forward to unveiling the new
instead of consuming additional natural raw jewelry and repurposing precious resources. framework later in 2024 and to gradually putting
materials, they use at least 40% fewer natural A Swarovski Iconic Swan pendant featuring Swarovski ReCreated crystals
its principles into action.

Calculation is based on an ISO 14040/44 compliant and reviewed Life-Cycle Assessment. “Natural Resources” describes the impact category “resource depletion, minerals and metals.”
13
22
 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

Create
HYPERBOLA—
Our second sustainability-minded launch was our weight must come from materials we deem “best” or marks the start of a manufacturing revolution for All Swarovski Zirconia used throughout our
Hyperbola capsule collection, showcasing alluring “better” for the environment. Hyperbola scores 67%. us. Carbon-reduced Swarovski Zirconia is produced jewelry ranges is now manufactured in this more
white stones set within spiraling metallic forms that using renewable electricity to power the most energy- environmentally friendly way.
truly stand out from the crowd. To classify as The collection features a ring, bracelet, and three intensive processing stage, cutting its cradle-to-gate
sustainability-minded under our Sustainable Product pairs of earrings. Each piece is crafted using recycled carbon emissions by at least 55%.14
Guiding Principles, more than 50% of a product’s metal and carbon-reduced Swarovski Zirconia that

EXAMPLE OF OUR SUSTAINABLE PRODUCT EVALUATION METHODOLOGY

Overall score based on

Type and number
Material % weight of product Material rating a cumulative rating and
of components
points-by-weight system

Fastening pin
Brass with rhodium
<1% and clasp Not bad
plating
8

Plastic <1%
Fastening pad
2
Not bad 67%
More sustainable
Recycled brass with Main body metal
49% Better (threshold = >50%)
rhodium plating 30

Crystals
Swarovski Zirconia 50% Better
102

The carbon footprint reduction calculation of Swarovski Zirconia is based on an internal Life-Cycle Assessment that follows the structure of ISO 14040/44. Type of renewable electricity: hydropower.
14
23
 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

Source
A sustainable future can only be now produced using renewable electricity. For more Suppliers are requested to
We screen supplier risk
commit to our Supplier
on this development, see the Create section on through product category,
achieved if we work together in the Code of Conduct
spend amount, and
page 22. We are also proud to use exclusively 100% country of manufacture
present. That’s why it is vital that we
collaborate with suppliers to ensure
recycled brass, gold and palladium in all our own 1
jewelry manufacturing. We continue to work with our
luxury Swarovski products are always production partners to help them achieve the same
COMMIT TO OUR
POLICIES
2
IDENTIFY AND
synonymous with safe and equitable goal for the products they supply us. Approximately
ASSESS RISK
85% of the brass used by external jewelry suppliers
labor practices, respect for human
has been switched to recycled brass.
rights, ethical conduct, and responsible
environmental performance. IMPLEMENTING SUPPLY CHAIN Supply
DUE DILIGENCE Chain
PARTNERING TO SOURCE MORE We have always sought to uphold human rights and 5 Due-Diligence
SUSTAINABLE MATERIALS environmental standards, not just in our own facilities COMMUNICATE Process
3
We share results
We work hard with our partners to source materials but in our external supply chains, too. Today, many internally with our
AND REPORT We evaluate suppliers’
Procurement team performance through
of the highest quality and with a lower environmental countries globally are signaling their support of and externally through TAKE EFFECTIVE audits and supply
our sustainability report chain transparency
footprint. It is a principle that underpins several of that approach by adopting new supply chain ACTION
our ambitious sustainability commitments, not least due-diligence rules, such as Germany’s Supply
because the materials we purchase make up a large Chain Act and the EU’s Corporate Sustainability Due
proportion of our Scope 3 emissions. Reducing these Diligence Directive. As a responsible company, we 4
emissions will go a long way towards helping us welcome these new initiatives that help us reinforce TRACK AND
achieve our science-based targets for greenhouse our own due-diligence process. Please see more MONITOR
gas emissions. One of our key steps forward has details on how we implement supply chain due
been sourcing carbon-reduced Zirconia that uses diligence on the following page.
100% renewable electricity for its most energy-
intensive processing stage, reducing cradle-to-gate Based on audit findings,
carbon emissions by at least 55% compared to cubic we collaborate with
suppliers to address
Zirconia produced without renewable electricity. For and correct any issues

more on this, see the Hyperbola story in the Create

section of this report. In addition, our Swarovski
Created Diamonds of the Galaxy collection are

24
 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

Source
Our Responsible Sourcing Initiative to at least 95% of our relevant direct sourcing spend together to arrange intensive coaching, provide Supply Chain Transparency
with tier 1 and 2 and selected tier 3 suppliers across all training materials, and hold fortnightly meetings
Our long-running Responsible Sourcing Initiative helps On top of this, our ongoing supply chain transparency
product categories. with the supplier to facilitate and track remediation.
us verify that our suppliers operate safe and healthy program collects more detailed information about
During that time, the supplier moved to a new factory
workplaces, provide sound labor practices and meet our upstream supply chain and increases our
• Social audits: In 2023, we completed 91 social building, significantly improving the organization
the environmental standards we expect. These proven visibility along each tier. This additional detail about
audits, prioritizing four instances of non- of their setup, and the factory’s latest on-site audit
programs take a risk-based approach to ensuring the environmental and labor practices will allow us to
conformance. All such non-conformances except found that the most important non-conformances
principles in our Supplier Code of Conduct are upheld. more holistically manage supply chain risk. Through
one have subsequently been resolved. We have had been addressed. While some non-conformances
The Responsible Sourcing Initiative Social Program an annual questionnaire, we ask suppliers of finished
suspended orders with the one remaining supplier remain, the factory owner is committed to hiring
assesses labor rights, health and safety, and working goods (tier 1) to share details of tier 2 and tier 3
until the issue has been remediated. support staff to resolve them. Our Sustainability team
conditions in our supply chain. The Environmental suppliers. In 2023, these suppliers provided updated
will continue to work with the supplier on addressing
Program reviews suppliers’ performance on a range information and, in addition, we mapped the supply
• Environmental audits: In 2023, we conducted 17 these issues over the coming months.
of topics, including environmental management chain tiers of Swarovski Zirconia and Swarovski
systems, legal compliance, wastewater, solid waste environmental audits, an increase from 12 in 2022. Created Diamond collections up to stone growing.
management, air emission control, and energy use. We prioritized two non-conformances where
suppliers were missing updated Environmental
Social Environmental
We use our in-house Environmental Audit Protocol Impact Assessments or other documents.
Total audits carried out 91 17
to evaluate environmental operations; our social Corrective action plans were agreed with each
assessments incorporate a range of internationally supplier and will be closely monitored through to
Manufacturer (factory) 85 17
recognized standards and initiatives, such as SMETA, completion in 2024.
Social Accountability 8000 (SA8000), and Amfori China: 67
Business Social Compliance Initiative (Amfori BSCI). The objective of the Responsible Sourcing Initiative Thailand: 5
China: 12
is to go beyond simply controlling compliance with Vietnam: 2
Thailand: 1
We also partnered with LRQA to carry out due- audits. We strive to build mutual partnerships with Number of audits India: 12
India: 2
diligence checks on selected suppliers and further our suppliers, invest in their training, and help them split by country Italy: 2
Mexico: 1
evaluate the social performance of our supply chain. understand the causes of non-compliances. In 2023, Mexico: 1
Sri Lanka: 1
we exemplified this approach with a newly in-scope Türkiye: 1
Conducting these checks means we can now better
metal factory that had no experience of social Sri Lanka: 1
assess the accuracy of our responsible sourcing
audit reports and encourage greater transparency audits. At our first visit in June, we identified 35 non- Health & Safety Chemical Management
throughout our supply chain. The twin programs of conformances, such as incomplete labor contracts Key issues Working Hours Energy Use
the Responsible Sourcing Initiative focus on our most and severe fire safety risk. Across six months, our Wages & Benefits Water Use
important direct suppliers. We aim for them to apply Sustainability and Procurement teams worked

25
 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

Source
Spotlight on Child Labor and our products are required to complete the survey
with the Conflict Minerals Reporting Template (CMRT)
Equity, diversity, and inclusion comprise one of the WEPs Gender-Responsive Procurement
or Extended Minerals Reporting Template (EMRT)
our five sustainability focus areas and, as well as Assessment Tool to help us gauge the gender- Focus on Child Labor Prevention
on an annual basis.
making progress towards our own goals on this responsiveness of our procurement policies and Child labor is a significant global issue that can lead
topic, we are keen to encourage our suppliers to practices. This self-assessment process covered to serious negative impacts on children’s physical, If a potential minerals risk is identified, we have a
uphold the same values and standards. our performance in areas such as our gender equality mental and cognitive development. This is why this process to request the relevant suppliers to switch
commitments, procurement strategy, and supplier topic is so important within our human rights due to the use of conformant smelters. In 2023, in line
As long-time signatories of the Women’s engagement. The results enable us to develop a diligence. Swarovski performs an annual assessment with our procedure for disengagement with non-
Empowerment Principles (WEPs), we follow guidance clear action plan for making our procurement more of its supply chain to identify risks related to child conformant suppliers, we stopped business with a
on advancing gender equality in the workplace, gender-responsive. labor. For our country risk analysis, we use the supplier cobalt supplier who failed to map their supply chain
our markets, and society as a whole. risk assessment tool Sedex Radar, which incorporates to the smelter level.
Therefore, engaging with suppliers on a more As a starting point for this plan, we created a child labor risk scores. Our onsite assessments of
gender-responsive approach to procurement was questionnaire to explore gender-related issues in high-risk suppliers check the availability of a formal Import of Scrap Material From Our Production Sites
a logical first step towards integrating diversity our supplier base. From these responses, we were policy on child labor or minimum age, a management
and inclusion into our supplier activities. able to identify potential next steps, such as To close the loop on precious materials, we aim to
system to control the age of all employees, workers’
supplier training, that we can use to enhance recycle scrap arising during our production wherever
age verification records, and, most importantly,
In 2023, we participated in a gender-responsive gender equality in our supply chain. We expect to possible. According to Article 7 (4) Regulation (EU)
whether child labor can be observed in the facility.
procurement pilot program with UN Women and the begin implementing these initiatives during 2024. 2017/821 on conflict minerals, we have an obligation
Swarovski’s internal remediation requirements
Watch & Jewellery Initiative 2030. We utilized to disclose that we import metals derived from scrap
are in place as a mechanism of remediation and
sources for further recycling in the European Union.
communication. However, since our Responsible
Sourcing Initiative Social Program commenced in
2014, no cases of child labor have been identified in
our supply chain.

High-risk Minerals—Gold, Tin, Tungsten,

Tantalum (3TG), and Cobalt
Since 2022, we have improved our conflict minerals
due-diligence process to annually collect information
about the use and origin of 3TG and cobalt in our
supply chain. All the suppliers using 3TG or cobalt in

26
 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

Make
Our sustainability efforts, and our ensure that we stay on track to achieve our target look to secure certification against the most widely
to reduce Scope 1 and 2 emissions by 47% by 2030 recognized environmental and social standards
business, are made stronger by our high
against our 2019 baseline. available.
degree of vertical integration. With
six of our own sites around the world The sixth and final manufacturing site is at our In 2023, our facilities in Austria, Vietnam, and
manufacturing crystals, gemstones, Wattens, Austria, location—the place where the Serbia successfully completed their SMETA audits,
and most of our finished jewelry, the Swarovski story began in 1895. For now, that means receiving either full compliance or only minor
Wattens is our biggest source of greenhouse gas non-conformances. In place Planned
direct control we have over our value
emissions across the operations we own, but progress
chain means we are better able to ISO 45001
to change this is continuing, and one of the levers will SA8000/ ISO 14001 ISO 50001 ISO 22301
reduce waste and emissions, integrate further drive our uptake of renewable energy. Site Products SMETA Health &
Other Environment Energy BCM
circular principles, and enhance working Safety

conditions on our own terms. Last year, we reported that the site’s first large-scale
solar array—865 panels capable of generating Crystals N/A
300 kWp of electricity—was up and running.
PRODUCTION POWERED In 2023, we installed another 1,202 panels capable
Figurines &
BY CLEAN ENERGY of generating an additional 480 kWp. Also, our Subotica, Serbia N/A N/A
Decorations
We are pleased to share that five out of six of our Wattens operations have been utilizing hydropower
owned manufacturing sites now run on renewably from the local river since the inception of our
generated electricity. Our facilities in India, company, and in an average year, our hydropower Pune, India Crystal Pearls N/A N/A
Vietnam, and Thailand already used renewable stations generate 60 to 80 GWh electricity per year, of
electricity only and, in 2023, our site in Serbia joined which we consume about half ourselves. This results in
them. The switch in Serbia was made possible thanks a share of self-produced hydropower of 15% to 20% of Bangplee, Thailand Gemstones N/A N/A
to the purchase of renewable energy certificates, as the total energy consumption at Wattens.
well as the installation of a 500 kWp solar array that
will come online in 2024. CERTIFYING OUR SOCIAL AND Jewelry N/A N/A
ENVIRONMENTAL PERFORMANCE
Renewable electricity now accounts for 96% of our It is important to us that we use management systems
total energy demand across all five locations, and consistently and can transparently demonstrate our Jewelry, Figurines
Bien Hoa, Vietnam N/A N/A
making this leap is one of the biggest decarbonization efforts towards the compliance and sustainability & Decorations Q4 2024
levers we can pull on our climate roadmap, helping of all the facilities that we own. To ensure this, we

27
 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

Make
EMPOWERING OUR A CASE STUDY FROM OUR WESHINE
MANUFACTURING EMPLOYEES HERHEALTH TRAINING PROGRAME
TO SHINE IN INDIA
Since 2018, we have been running the WeShine Shabana Sheikh has worked as an Operator in the
program at several of our manufacturing sites. Quality Checking Department at our Pune plant in
The program aims to empower the most vulnerable India since 2012. She is the only earning member of
workers in our value chain, especially women, the family. Although she is a graduate, Shabana never
unlocking their full potential by promoting health had a chance to learn about healthy eating habits
and financial literacy in collaboration with local and and nutrition. She faced a variety of health issues,
global NGOs. In partnership with RISE, a year-long including weight, joint pain, back pain, and shortness
WeShine HERhealth engagement at our production of breath, which were affecting her quality of life
facility in Pune, India, concluded in October 2023. and ability to undertake household chores and work
HERhealth uses peer-to-peer education to drive in the factory.
better health outcomes and financial inclusion while Shabana Sheikh

improving self-esteem and confidence. A number of Production Executive Mr. Chandrashekhar had
health ambassadors were selected to take classroom attended a few sessions of HERhealth training
training and then train their peers, allowing employees and, aware of Shabana’s challenges, supported
with similar life circumstances to share information, her with implementing a personal wellbeing plan.
knowledge, ideas, and skills to maximize the reach Over the course of nine months, Shabana
of participants. The HERhealth program in Pune has implemented a rigorous workout routine and
been instrumental in educating and sensitizing the shifted to healthier food habits, such as eating
predominantly female employees on topics such as more vegetables and increasing her water intake.
nutrition awareness, family planning, maternal health, This led to weight loss, improved sleep, and more.
and menstrual hygiene. In total, 575 workers in India, She remains on track, encouraged by the regular
including 494 women and 81 men, took part during the check-ins with peer educators Ms. Mangal and
program. The women and men have taken what they Ms. Jayshree. Shabana has said these simple
learned from the program and begun incorporating changes have led to better overall wellbeing and
the changes into their everyday lives. In addition, happiness. She is able to manage her personal and
the WeShine program at our manufacturing facility professional life with better health. She now motivates
in Vietnam, involving 1,240 women and 396 men, will and inspires others with her story, advocating for
conclude in the first half of 2024. Employees graduating from our WeShine HERhealth training other employees to undertake the program.

28
 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

Move
We are keeping a lid on our transport TRANSPORTING GOODS
emissions through a growing use of MORE SUSTAINABLY
smarter logistics. While moving goods To help us achieve our aims of constantly improving
across our supply chain is a juggling act the sustainability of our logistics, we have established
a sustainable transport initiative. One of the main
between cost, timelines, and respect for
workstreams of this initiative is to continue reducing
the environment, we remain dedicated to
our reliance on air freight for moving finished goods.
increasing the prioritization of land Instead, we are doing more to switch to sea and
and sea routes—and more local road transport.
sourcing—ahead of air transport.
This work is now starting to make a considerable
difference: We decreased our share of air transport
by 24% vs. 2022. This makes a significant difference
to our greenhouse gas emissions, as sea freight has a
98% lower carbon footprint than air.15

We are pleased that, seven years ahead of schedule,

we have achieved our target of reducing Scope 3
emissions by 28% by 2030 versus a 2019 baseline.
However, we remain committed to further reductions,
and shifting transport modes is a critical element of
our ability to achieve this aim.

Massachusetts institute of Technology, 2010 Statement on lower emissions of seafreight is based on the MIT News Offices (2010), https://news.mit.edu/2010/corporate-greenhouse-gas-1108
15 29
 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

Sell OLD PACKAGING NEW 2024 PACKAGING

A businessʼs marketing and sales practices say a lot

about its relationship with people and planet. We aspire The packaging of our bestselling
Annual Edition Ornament has been
for our brand’s communication to be transparent and
reimagined, replacing the foam inlay
inclusive, we aim for our packaging to be recyclable, with FSC® certified paper.
and we work hard to embed accessibility in our
e-commerce platforms as well as our retail spaces, with
the latter also including sustainable construction and
energy efficiency.

REWRAPPING OUR CHRISTMAS ORNAMENTS

We have run a pilot project to further reduce the environmental
impact of the packaging of our most beloved and successful Annual
Edition Ornaments. As a result, in 2024 our many regular customers
will notice a transformation in the packaging of these must-have
seasonal stars.

We replaced the former plastic foam inlay with an FSC-certified

paper alternative, making the packaging plastic-free and fully
recyclable. This design change also enables a carbon footprint
reduction of our ornaments’ 2024 packaging by 35% and reduces

↓35% ↓9.2t 100%

its plastic content by 9.2 tonnes (based on 2024 sales forecast).

This pilot redesign is the outcome of using eQopack, a packaging

ecodesign tool developed by the leading environmental consultancy
Quantis. We will utilize this tool to implement positive changes across
all our future packaging initiatives.
Reduced carbon Plastic reduction of 100% recyclable.
footprint by 35%.16 9.2 tonnes per year.17
Calculation is based on an internal Life-Cycle Assessment
16

through eQopack, an ISO-certified LCA Tool by Quantis.

There are three options within the Annual Edition Ornaments range – large, small and set – which
17

require individual packaging variations. The changes described apply to all three formats.
The performance metrics indicated are averaged and aggregated for the complete range. 30
 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

Sell
MAKING OUR RETAIL OPERATIONS
AND STORES MORE SUSTAINABLE
Our bricks-and-mortar stores are some of the primary spaces where we
can bring to life the iconic Swarovski brand. However, they come with
an associated environmental impact. In 2023, our Swarovski-owned
stores accounted for 29% of our Scope 1 and Scope 2 emissions; due to
refurbishments, closures and relocations, they also produce significant
volumes of construction waste.

In EMEA we have continued our initiative to counter waste caused by

refurbishments, closures, and relocations of our stores. In 2023, we
recycled 83 tonnes of retail construction waste as a result of this
endeavor. Additionally, we integrated sustainability-focused principles
into a project to further standardize our back-of-house approach,
including, for example, wider use of recyclable ceiling panels and
flooring materials. This program is being implemented in Greater China,
and we aim to roll it out globally by the end of 2024.

We utilize two frameworks that help us monitor and improve the social
and environmental impacts of our stores. The first, Leadership in Energy
and Environmental Design (LEED), is the world’s most widely used green
building system, and we are applying it to all our flagship stores.
The second, GLEAM (GuideLines for Engineering Architecture and
Management), is based on the high standards of LEED but is
our own bespoke framework for assessing buildings that includes
additional, Swarovski-specific, criteria. While the rollout does take
time, over the coming years, we aim to assess all our stores against
the LEED or GLEAM standard.

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 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

Use
We aspire to create beautiful products of and non-corrosive alloy. Overall, we are pleased BREATHING NEW LIFE INTO EXPERIMENTING WITH RENTAL
remarkable complication and impeccable that our ongoing efforts in this area have seen us UNUSED CRYSTALS TO INCREASE USAGE
reduce the average return rate for these products by
quality that are designed to last. Whether Alongside crafting jewelry and crystal directly for end In line with the spirit of circularity to increase usage
approximately 14%, compared to 2022.
they are for businesses or individual customers, we also produce crystal components for of our items, our colleagues in the UAE launched
business customers to add a touch of luxury to their Play Up The Light, a Swarovski rental project, in
customers, we aim for that durability
own products. Not all these crystals always get used, December 2023 together with our partner, Chalhoub.
to help our products leave the smallest
but it is not in our nature to create waste. The Swarovski rental microsite went live with a
possible footprint on our world. That is selection of products from our high-end range and
why we believe in enhancing circularity, Through our reignited crystals program, established aspirational products. From necklaces to bracelets,
finding ways to repair, reuse, and recycle in 2016, we continue to raise awareness of the customers can choose jewelry from the Constella,
importance of sustainable design while giving Dextera, Florere, Matrix, Mesmera, and Millenia
products when the time comes.
unused crystals another chance to be adored. collections.

INCREASING QUALITY, For many years, we have been making these surplus The vision behind this project was to promote
EXTENDING LIFE crystals available to ignite the imaginations of sustainability and circularity, but also to make
As a luxury brand, we do not compromise on quality. responsible designers and teaching institutions. our higher price point pieces available to more
And we know that by continually seeking to improve This year, we expanded the number of leading customers. Since the launch of Play Up The Light,
quality and durability, we can also positively affect design schools to which we provide reignited we have learned several lessons and made a number
the environmental performance of our products crystals, including Istituto Marangoni Dubai, of modifications to the offering, such as reducing
throughout their life cycle. Donghua University in China, London College of the lead time from order to receipt of the products
Fashion, and two schools in the United States: and decreasing rental periods from four to two days,
Because we want our customers to enjoy our products Parsons and The High School of Fashion Industries. reducing the cost to the customer. This project is still
for the longest time possible, we have been working in its pilot phase, and we look forward to learning
hard to further drive down return rates and avoid more about this model in the coming months.
the waste and emissions associated with the returns
process. In 2023, we realized two examples of these
efforts through our bracelets and rings: we changed
the design of our Tennis bracelet to use stronger links
that reduce breakage, and we switched the base
material of our Vittore rings from brass to a strong Vittore rings and Tennis bracelet

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 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

People
The story of our crystals is a journey OUR EQUITY, DIVERSITY
through the life cycle of our products, & INCLUSION STRATEGY
sharing how, at each step, we contribute While we have broadened the aims of our equity,
to reaching our environmental and social diversity, and inclusion strategy beyond employees
to also target customers and suppliers, our
sustainability goals. While describing this
activities to enhance inclusion and belonging in
journey, we must not forget the people
our workforce remain at the core. Regardless of
who are behind each of the steps we take. gender, age, sexuality, religion, race, ability, or any
other characteristic, it is our intention to create a
The way our employees behave and the way we treat welcoming space for everyone in our company.
them have a significant effect on our overall impact
on society and the environment. For example, the Our new equity, diversity, and inclusion strategy
way we hire, train, promote, support, pay, and lead was formally signed off in 2023 and shared with all
affects the lives of our people. Swarovski employees. Our primary emphasis is on
fostering inclusion and belonging, making everyone
For these reasons, we incorporate sustainability feel welcome, and unleashing the full potential of
principles into our Code of Conduct and corporate our workforce.
policies and implement programs to promote equity,
diversity and inclusion, as well as human rights, for our The strategy incorporates a 2030 roadmap that we
people all over the world. will use to advance towards our commitments. It is
founded on the progress we have already made and
ensures we will make further strides in the right areas.
Guided by our newly refined focus, we will review all
our commitments in 2024 to ensure they support our
overall vision.

87% We are proud that in our latest culture survey, 87% of employees globally
agreed that our business “values and respects diversity and inclusion”.

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 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

People
ONGOING EQUITY, DIVERSITY, • #mixingITup, a collective of women working in IT They include:
AND INCLUSION ACTIVITY 2023 roles in Swarovski aiming to provide equal chances
• Maintained our membership of the Workplace
and an attractive work environment for all genders
Sharpening the focus of our strategy has further Pride Foundation.
across every organizational level.
underlined the importance of our ongoing work to • Remained a partner of The Trevor Project, the
enhance equity, diversity, and inclusion at Swarovski. During 2023, these groups organized many activities
leading suicide prevention and crisis intervention “Thanks to partners like Swarovski,
and events, including honoring Black History
Over the past year, we have further strengthened the organization for LGBTQ+ young people. The Trevor Project raised over $15m
foundations of our programs by continuing, and in Month, holding a webinar about men’s health,
and celebrating International Women’s Day with a • Ongoing signatory of the UN Standards of for our life-saving work, 26.5k+
places expanding, several initiatives; some of these
are outlined below. workshop on inclusive language and Project Shoebox. Conduct for Business Tackling Discrimination unique supporters donated to our
against LGBTI People. Pride campaign, and our crisis
Fostering Community Educating • Continuing signatory of the United Nations’ counselors served 53k+ contacts in
Employee Resource Groups (ERGs) are voluntary, We provide a large range of learning on relevant
Women’s Empowerment Principles. June 2023 (more than double from
employee-led groups of people with common topics, such as unconscious bias, allyship, spotting • As a committed member of the Business last year)! We are beyond grateful
interests or backgrounds that help nurture a more micro-inequalities, the fundamentals of disability Disability Forum (BDF) NGO, we used BDF’s for Swarovski’s continued support
disability self-assessment tool to survey
diverse and inclusive workplace across our business. and, new for 2023, LGBTQ+ inclusion. We also amidst a challenging Pride season,
The groups include: continue to run and promote equity, diversity, employees at two of our HQ sites and help us
identify the strengths and development areas
and for their partnership in furthering
and inclusion masterclasses to help employees
• eMpoWer Together: empowering women at work to
understand the meaning of these terms and of our disability inclusion journey. The tool has our mission to end suicide among
achieve their ambitions. Their goal is to create an
celebrate everything that makes each of our helped us evaluate our practices and enhance LGBTQ+ young people.”
equal workplace by bringing all genders together,
colleagues special. These masterclasses encourage our understanding of the challenges faced by
fostering cross-gender collaboration and exchange,
harmonious and compassionate workplaces that people with disabilities in our workplaces. Samantha Bayne (she/her)
and equipping women with the skill set and tools to
maximize the potential of diverse imaginations. In addition, BDF conducted an independent Senior Corporate Partnerships Associate
fulfill their aspirations at work.
review of our disability inclusion efforts.
• Pride ERG: celebrates and elevates the LGBTQ+
Partnerships • Continued our partnership with TENT, mentoring
community within Swarovski.
displaced Ukrainian women in Poland so that they
We firmly believe in the power of collaboration to make
• EDI Councils in the US, Poland, and Malaysia can find work. To date, 15 Swarovski employees
our world a better place. We engage in a number of key
that promote equity through action and events, have acted as mentors.
strategic partnerships for the benefit of people in order
spreading awareness about the importance of
to further build allyship, foster knowledge exchange
diversity and inclusion.
and inspiration, and benchmark our progress.

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 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

People
VOLUNTEERING OUR NEW GLOBAL TRAVEL POLICY Many of our sites around the globe also encourage
more responsible commuting. In Thailand, for
Acting responsibly has been part of our DNA since We have released a fully updated travel policy for
example, we supply a bus shuttle to take employees
Daniel Swarovski founded our business in 1895. our employees with the aim of changing the way ÖBB–Personenverkehr AG
to and from the workplace and provide electric
Caring for people and planet, alongside quality, our people travel. By traveling smarter and more The Austrian Railways – Passenger
vehicle charging stations for employee use. And in
craftsmanship, and creativity, remains at the heart of consciously, our employees can make a significant Transportation, recognised our efforts to
multiple locations, we support employees cycling to
our values today. Our volunteering initiative enables impact on our environmental footprint. encourage employees to travel by train for
work through subsidies or bike leasing. We also offer
Swarovski employees all around the world to dedicate business. This initiative has resulted in an
subsidies of public transport in numerous company
one paid day of leave a year to making a positive Prior to the Covid-19 pandemic, business travel
locations globally. emissions reduction of 32 tonnes CO2e in 2023.18
impact on local communities. accounted for 3% of our organization’s total carbon
footprint. Our publicly declared science-based
For example, members of the Swarovski Employee targets to reduce emissions mean we are determined
Works Council used the opportunity to help to ensure that emissions associated with travel never
disadvantaged communities in Tyrolean Austria. reach pre-Covid levels again.
They supported families in need with food parcels
and further distributed food, meals, and toiletries to Our new policy first asks employees to consider
homeless men and women at the Vinzibus Innsbruck whether traveling is truly necessary. If it is, we want
and Katharina-Stube. In Malaysia, a large team from colleagues to choose the most sustainable travel
the site spent a day cleaning Miami beach in Batu option available. For example, as long as the journey
Ferringhi, Penang, while a combined group from the is safe and five hours or less, direct train routes are
Collection and Retail teams cleared 21 kg of trash the preferred long-distance choice.
from the Motlawa river in Poland.
RESPONSIBLE COMMUTING
We also know that the large number of small,

84% everyday journeys our people take add

up to a sizable portion of our travel’s carbon
contribution. At our Wattens home, for instance,
of our global workforce agree that 2,500 people regularly commute to work. That’s why
Swarovski cares about its social and we try to incentivize the switch to greener modes of
environmental impact, according commuting. These include a bike lease scheme, free
to our latest culture survey. public transport tickets, and a ride-sharing app to
facilitate car sharing. Volunteers at the Miami beach cleanup in Batu Ferrenghi, Penang, Malaysia

The savings are comparing CO2 emissions via train vs. via car based
18

on the emission factors of the Environment Agency Austria 35

INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

04

Appendix
IN THIS SECTION

Stakeholder Engagement Map

GRI Content Index

Performance Data

A Selection of Our Partners

California Voluntary Carbon

Disclosures Act

EY Assurance Statement

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 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

Stakeholder Engagement Map

Climate Resources Waste Wastewater Biodiversity Health Equity, Education Labor Corporate
and energy and materials and safety diversity and training conditions behavior
& inclusion
General engagement • Speak Up: concerns raised via third-party hotline to
methods guarantee confidentiality & non-retaliation
• Double materiality assessment survey • • • • • • • • •
• Social media e.g. LinkedIn, Instagram, Glassdoor
• Reports and disclosures

Own workforce: • Integrity & Compliance reporting channel/regional

manufacturing, whistleblower mechanisms
• Annual culture survey
• Regular performance reviews
• Internal communications: intranet, quarterly meeting • • • • • • • • •
INTERNAL

with executive leadership, emails, information sessions,

thematic trainings
• Trade unions, ExCo and steering committees
• Employee resource groups link

Family, board • Regular engagement to solicit feedback • • • • • • • • •

Customers • Periodic performance, business reviews, third-party
(B2B, B2B2C) audits, surveys, meetings • • • • • • •
DOWNSTREAM

End consumers (B2C) • Voice of Customer (survey, feedback forms)

• Voice of Retail (in-store feedback)
• • •

• • • • • •
Suppliers of materials • Self-assessments, declarations, surveys,
• • • •
EXTERNAL

and services, contract supplier code of conduct

UPSTREAM

manufacturers, other • Site visits, third-party audits

business partners • Trainings & capacity building
• • • • • • • • •
Local communities • Environmental and social projects (Foundation)
and initiatives in the locations of responsibility
• • • •
Regulators • Permits, reporting, inspections • • • • • • •
OTHER

Peers, industry • Partnerships

associations, • Regular and ad hoc meetings, conferences
academia, NGOs, • Partnerships, speeches & dedicated information days • • • • • • • • • •
media

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 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

GRI Content Index

GRI: CONTENT INDEX
Statement of use Swarovski International Holding AG has reported in accordance with the GRI Standards for the period 1 January 2023 to 31 December 2023.

GRI used GRI 1: Foundation 2021

Applicable GRI Sector Standard(s) None applicable

GRI 2: GENERAL DISCLOSURES

GRI standard Disclosure Detail and/or location Omissions

Requirement(s) Reason Explanation

Omitted

GRI 2: General disclosures

GRI 2: General 2-1 Organizational details Swarovski International Holding AG is a privately owned business, containing subsidiaries around the globe, and is headquartered in Alte
Disclosures 2021 Landstrasse 411, 8708 Männedorf, Switzerland. Through wholesale, directly operated and partner-operated stores the company sells crystals
and forward integrated products for the fashion and jewelry industry and consumer goods (including components, semi-finished and finished
goods) in more than 140 countries worldwide.

The company’s manufacturing operations occur in Austria, Serbia, Thailand, India, and Vietnam, and it operates shared service centers in
Poland, Malaysia, and Costa Rica, as well as distribution centers in the United States, Singapore, Liechtenstein and Belgium.
D. Swarovski KG. in Wattens, Austria, is the production site for crystals.

See About Swarovski & This Report, page 5.

2-2 Entities included This report includes information on what is referred to as “Swarovski Crystal Business” only, which includes Swarovski International Holding AG,
in the organization’s the subsidiaries (manufacturing sites, offices, retail stores) of the Swarovski International Holding AG and D. Swarovski KG. Environmental data
sustainability reporting covers our manufacturing sites, offices, and global business services locations, while the social data also covers distribution, trading locations,
excluded from the environmental footprint that is, according to our estimations, well below 5% of our total environmental footprint.
Where “Swarovski” is mentioned throughout this report, it refers only to the companies that are part of the Swarovski Crystal Business. The last
section of the report also includes programs and impacts from the philanthropic and non-profit “Swarovski Foundation” (independent entity).

See About Swarovski & This Report, page 5.

2-3 Reporting period, frequency and This “2023 Sustainability Report” covers information and data on the period January 1, 2023 to December 31, 2023, in line with our financial
contact point reporting. Non-financial reporting is conducted annually, following the conclusion of each fiscal year. This “2023 Sustainability Report”
was published in xx 2024. Contact point: [email protected]

2-4 Restatements In 2023, we added refrigerant consumption for 2019–2023, previously incomplete/unavailable, now obtained from contractors.
of information This led to a slight increase of our Scope 1 emissions (c.+0.4%).

See Performance Data: GRI 305: Emissions. Disclosures 305-1 (Scope 1), 305-2 (Scope 2) and 305-3 (Scope 3) – Market based page 59, GRI 305:
Emissions. Disclosures 305-1 (Scope 1), 305-2 (Scope 2) and 305-3 (Scope 3) – Location based page 60.

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 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

GRI standard Disclosure Detail and/or location Omissions

Requirement(s) Reason Explanation

Omitted
2-5 External assurance For this 2023 report, Swarovski obtained limited assurance by an independent third party. As agreed internally, together with the members of
Executive Management in charge, the following disclosures were prioritised as significant for the reasons of scale and significance:
GRI 305-1/2/3: Carbon emissions Scope 1/2/3; GRI 302-1: Energy consumption; GRI 306-3: Waste generated; GRI 306-4: Waste diverted from
disposal, GRI 306-5: Waste directed to disposal, GRI 2-7: Total SCB employees; GRI 405-1 – Composition of governance bodies.

See Limited Assurance Statement for the details of the standards followed and limitations, page 65.

2-6 Activities, value chain and other Swarovski International Holding AG (and its subsidiaries) and D. Swarovski KG operate in the private sector, designing, producing,
business relationships and selling jewelry, watches, home décor, accessories, high-quality crystals, and created stones in more than 140 countries.
This includes both B2B and B2C activities globally.

For details, please see Introducing the Story of Our Crystals, page 21.

2-7 Employees Our total value of employees reflects total number of direct employees at the end of the report cycle (12.31.2023).
See About Swarovski & This Report page 5, Performance Data: GRI 2-7: Total Swarovski Crystal Business Employees (headcount = HC)
by gender Indicator Measure 2023 page 53, Performance Data: GRI 2-7: Total Swarovski Crystal Business Employees HC by region page 54.

2-8 Workers who are not employees 847 contingent workers (headcount) at the end of the 2023 reporting period (January 1, 2023 to December 31, 2023). This consists of
an increase of 8% vs end of 2022, and a decrease of 26% vs. end of 2019. Out of the 847 contingent workers in 2023, 64% of the HC are
employees in operations/manufacturing, while 36% of the HC are sales consultants and office employees.

2-9 Governance structure and Alexis Nasard (for this report’s review and approval – appointed CEO on July 4, 2022).
composition Our highest governance body, the Board of Directors (BoD), is responsible for the overall direction of the company through
the provision of necessary directives, supervision, and control, and monitors the compliance with the applicable legal provisions
and regulations, including Swarovski’s values and standards. Board members bring complementary skills, expertise, and leadership,
curating the long-term value creation of the business. Their know-how covers all crucial areas from people and culture to luxury
retail and, particularly important, business transformation. The roles within the Board of Directors (all non-executive members
and nominated Q4 2021) are as follows:

Chair of the Board: Luisa Delgado (independent)

Vice Chair of the Board: Robert Buchbauer (shareholder)
Chair of the Finance & Audit Committee: Robert Singer (independent)
Members of the Finance & Audit Committee: Mathias Margreiter (shareholder) and Markus Fiechter (independent)
Chair of the Nomination and Remuneration Committee: Manuel Martinez (independent)
Members of the Nomination and Remuneration Committee: Markus Langes-Swarovski (shareholder) and Annalisa Loustau Elia (independent)

See Sustainability Governance, page 8.

2-10 Nomination and selection of the The Board of Directors in its current composition was constituted in November 2021, but Swarovski International Holding and Swarovski
highest governance body Auslandsholding Board exist since the company was set up. The Board of Directors is elected by the Annual General Meeting in accordance
with Swiss corporate law.

2-11 Chair of the highest governance Luisa Delgado, Chair of the Board of Directors, non-executive member.
body

2-12 Role of the highest governance The Board of Directors has delegated the management of the company’s sustainability and impact to the CEO. However, the Board of Directors
body in overseeing the management defines the overall strategy with respect to sustainable development, reviews and approves the annual sustainability report and receives
of impacts updates on key sustainability and impact metrics from the CEO/sustainability team on a regular basis.

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 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

GRI standard Disclosure Detail and/or location Omissions

Requirement(s) Reason Explanation

Omitted
2-13 Delegation of responsibility for The Board of Directors has delegated the management of the company’s sustainability and impacts to the CEO. Currently, the CEO
managing impacts is responsible for managing impacts as part of the implementation of the sustainability strategy defined by the Board of Directors.
The CEO further delegated the management and execution of the sustainability program to a cross-functional sustainability team
that in 2023 reported to the Chief Brand Officer who is working closely with the Executive Committee and the CEO on its annual
agenda, priorities, and budget related to the company’s impacts.

See Sustainability Governance, page 8.

2-14 Role of the highest governance The Board of Directors is ultimately responsible for reviewing and approving the Sustainability Report. The Finance and Audit Committee
body in sustainability reporting in turn is responsible to define, review, and recommend ESG disclosures and reporting to the Board of Directors for decision-making.

See Sustainability Governance, page 8.

2-15 Conflicts of interest According to Swiss law and the Organizational Regulations, the Board Members and the members of the Executive Committee shall arrange
their personal and business affairs so as to avoid, as much as possible, a conflict of interest. Any transactions involving Board Members or
members of the Executive Committee shall be conducted at arm’s length and documented. The Board of Directors has in its Organizational
Regulations defined procedures and rules on how to handle any conflicts of interest if they nevertheless arise.

2-16 Communication of critical Currently, critical concerns would be communicated directly to the CEO and the Executive Committee (however, in 2023, there were
concerns no such incidents). We implemented in the relevant jurisdictions whistleblower mechanisms in line with the EU Whistleblower Directive.

In 2024, a global Speak Up channel for raising concerns by affected internal and external stakeholders will be rolled out in addition
to the existing Integrity & Compliance Reporting channel.

2-17 Collective knowledge of the The Board of Directors has been in its current composition since November 2021 and has a diverse and rich composition with complementary
highest governance body skills, areas of expertise, and industry experiences thereby covering well the needs of Swarovski as a responsible, sustainable, and fully vertically
integrated business in the luxury space.

2-18 Evaluation of the performance of The annual board assessment that was conducted for the first time in Q1 2023 covers different areas to assess the performance across all
the highest governance body key dimensions of its responsibility. The board review is not conducted independently. Instead, Board Members assess personal development
areas of each of its Members and the overall fit of competencies and experience required to steer the company and the business, including its
sustainability strategy.

2-19 Remuneration policies 2-19-a Confidentiality Swarovski International Holding

2-19-b constraints AG is a privately owned company,
hence detailed remuneration
policies of the BoD, CEO, and
Management Board members
are protected by confidentiality.
We are nevertheless working to
improve our variable compensation
mechanisms further, enhancing
accountability and alignment over
economic, environmental, and
social impacts.

2-20 Process to determine HR is responsible for developing remuneration frameworks that are discussed and decided in the Executive Committee/by the CEO and then
remuneration reviewed by the Nomination and Remuneration Committee and recommended to the Board of Directors for decision making.

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 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

GRI standard Disclosure Detail and/or location Omissions

Requirement(s) Reason Explanation

Omitted
2-21 Annual total compensation ratio 2-21-a Confidentiality Swarovski International Holding
2-21-b constraints AG is a privately owned company,
2-21-c hence detailed compensation data
is protected by confidentiality.

2-22 Statement on sustainable A statement from CEO, Alexis Nasard, about the relevance of sustainable development to the organization is found in the "Welcome From Our
development strategy CEO" section of this 2023 report. See Welcome From Our CEO page 4.

2-23 Policy commitments Our continuously reviewed sustainability commitments were initially made public in 2021. They cover own operations and other business
relationships upstream and downstream. They build on the precautionary principle set out in the UN Rio Declaration on Environment and
Development, the UN Guiding Principles, and the International Labour Organization (ILO) Core Conventions. These commitments span the
five strategic areas as outlined in this report (see Welcome From Our CEO, page 4). They are embedded in a publicly available Supplier
Code of Conduct (See Source page 24), and Integrity Charter that in 2024 will be replaced by a publicly available corporate Code of Conduct.
We will continue to further build out our sustainability due diligence, embedding it into our corporate governance and business model in
2024 and 2025.

Our commitments and initiatives are communicated to internal and external partners via our annual sustainability reporting, dedicated
communications on digital and physical channels, as well as through dedicated trainings and internal alignments.

See Welcome From Our CEO page 4, Source page 24.

2-24 Embedding policy commitments Our commitments and targets (five focus area sections in this Report) are embedded within our business, activities and outlined in Our Focus
Areas page 13. Our company-wide commitments have been translated into specific programs and targets for each department. Throughout
2023, the Sustainability Team has continuously engaged with functional departments across the company to ensure our commitments are
acknowledged, integrated and met. Cross-functional teams continuously work to track progress on policy commitments. We completed
development of dedicated eLearning modules to enable a deeper comprehension of sustainability risks and opportunities throughout the
business.

See Our Focus Areas page 13, Our 2030 Commitments page 10.

2-25 Processes to remediate negative Concerns raised through Integrity & Compliance Reporting channel and other locally available whistleblower mechanisms are managed
impacts by Swarovski’s General Counsel office that ensures that each grievance is analyzed and resolved if confirmed. From 2024, the process
will be streamlined once Speak Up comes online. A good example of how we systematically remediate external negative impacts can be
demonstrated through our Responsible Sourcing Initiative social and environmental audits.

See Performance data: GRI 408-1 and 409-1 Non-Compliance Table of Social Audit page 61.

2-26 Mechanisms for seeking advice Integrity & Compliance Reporting channel and other locally available whistleblower mechanisms provide channels to raise concerns. In 2024,
and raising concerns these will be complemented by a global Speak Up channel. Our Integrity Charter defines how the business as a whole can act responsibly to
meet global business opportunities and challenges and reinforces the commitment to each other. This tool is designed to offer practical and
confidential advice for the issues our employees encounter in their everyday activities. Alongside the Integrity Charter, there is a company-wide
compulsory eLearning module dedicated to responsible business conduct at the individual and collective level. Swarovski offers its employees
its Employee Assistance Program (EAP) as a free, voluntary, and confidential resource to support dealing with various life challenges that may
adversely affect their health, personal wellbeing, or job performance.

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 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

GRI standard Disclosure Detail and/or location Omissions

Requirement(s) Reason Explanation

Omitted
2-27 Compliance with laws and 2-27-a Confidentiality Swarovski aims to operate in full
regulations 2-27-b constraints compliance with global and local
2-27-c laws and regulations. Instances of
2-27-d accidental non-compliance are
readily remedied.
Non-compliances for the reporting
period (if any) cannot be publicly
disclosed because Swarovski is a
privately owned company.

2-28 Membership associations Swarovski holds positions in a number of organisations, and supports others through membership and ongoing involvement. Swarovski holds a
significant role in the European Domestic Glass Association (as Member of the Board, Vice-President in Europe), in the “Industriellenvereinigung
Österreich” (role in several committees), in the National Retail Federation (as active member in United States), and in the NRF General Counsel
Association (United States).

See A Selection of Our Partners page 62.

2-29 Approach to stakeholder Collective bargaining agreements are in place at our Wattens (Austria), Serbia, Pune (India) and Vietnam
engagement manufacturing sites. Colleagues at these sites made up 29% of our global workforce. See Stakeholder Engagement Map page 38.

2-30 Collective bargaining Workforce covered by collective bargaining locations (Austria, Serbia, India, and Vietnam) represented 29% of the total workforce in the
agreements reporting period.

GRI 3: Material Topics

GRI 3: Material Topics 3-1 Process to determine material We conducted double materiality assessments, assessing impacts, risks, and opportunities and consulting internal and external stakeholders, to
2021 topics determine our material topics and reporting thresholds in line with the emerging CSRD requirements.

See Our Sustainability Strategy page 9

3-2 List of material topics See Our Sustainability Strategy page 9

Economic Performance

GRI 201-2 3-3 Management of material topics

201-1 Direct economic value 201-1-a Confidentiality Swarovski International Holding

generated and distributed 201-1-b constraints AG is a privately owned company,
hence direct economic value is
protected by confidentiality.

201-2 Financial implications and 201-2-a Information In 2023, Enterprise Risk

other risks and opportunities due to unavailable/ Management system was rolled
climate change incomplete out. In 2024, we intend to review
and integrate climate-related risks
into our risk management and
mitigation processes.

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 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

GRI standard Disclosure Detail and/or location Omissions

Requirement(s) Reason Explanation

Omitted
201-3 Defined benefit plan 201-3-a Confidentiality Swarovski International Holding
obligations and other retirement 201-3-b constraints AG is a privately owned company,
plans 201-3-c hence benefit plan obligations and
201-3-d retirement plans are protected by
201-3-e confidentiality.

201-4 Financial assistance received 201-4-a Confidentiality Swarovski International Holding

from government 201-4-b constraints AG is a privately owned company,
201-4-c hence financial assistance
received from the government is
protected by confidentiality.

Materials

GRI 301: Materials 2016 3-3 Management of material topics See Focus Area: Conscious Materials page 17, The Story of Our Crystals: Create page 22, The Story of Our Crystals: Source page 24.

301-1 Materials used by weight or 301-1-a Information Data is currently incomplete,

volume unavailable/ but we are working to improve
incomplete its availability and can expect
to potentially include it in the
following reporting periods.

301-2 Recycled input materials used 301-2-a Information Data is currently incomplete,
unavailable/ but we are working to improve
incomplete its availability and can expect
to potentially include it in the
following reporting periods.

301-3 Reclaimed products and their 301-3-a Information Data is currently incomplete,
packaging materials 301-3-b unavailable/ but we are working to improve
incomplete its availability and can expect
to potentially include it in the
following reporting periods.

Energy

GRI 302: Energy 2016 3-3 Management of material topics See Focus Area: Climate page 14, The Story of Our Crystals page 21.

302-1 Energy consumption within the See Performance Data: GRI 302-1: Energy consumption within the organization page 58.
organization

302-2 Energy consumption outside of 302-2-a Information Data is currently not available.
the organization 302-2-b unavailable/
302-2-c incomplete

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 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

GRI standard Disclosure Detail and/or location Omissions

Requirement(s) Reason Explanation

Omitted
302-3 Energy intensity 302-2-a Information Data is currently not available.
302-3-b unavailable/
302-3-c incomplete
302-3-d

302-4 Reduction of energy See Performance Data: GRI 302-1: Energy consumption within the organization page 58.
consumption

302-5 Reductions in energy 302-5-a Not Swarovski’s products do not require

requirements of products and 302-5-b applicable energy for functioning.
services 302-5-c

GRI 303: Water and 3-3 Management of material topics Access to water is a fundamental human right. Some of our manufacturing sites, India and Thailand, are located in regions of high or
Effluents 2018 medium-high water stress. We recognize that responsible water management, reduced withdrawal and consumption of water resources,
effective treatment of wastewater, and closed-loop use minimize negative impacts on the planet and ensure people have the water they
need to live and thrive.

303-1 Interactions with water as a See Performance Data: GRI 303-3: Water withdrawal page 59, GRI 303-3 Withdrawal by Water Risk (according to WRI) page 59.
shared resource

303-2 Management of water 303-2 a Information Swarovski performs activities to

discharge-related impacts unavailable/ ensure water discharge occurs in
incomplete line with local regulation.

303-3 Water withdrawal See Performance Data: GRI 303-3: Water withdrawal page 59, GRI 303-3 Withdrawal by Water Risk (according to WRI) page 59.

303-4 Water discharge See Performance Data: GRI 303-4: Water discharge page 59.

Biodiversity

GRI 304: Biodiversity 3-3 Management of material topics At present, we do not have a mechanism for tracking progress on biodiversity or corporate behavior, as these topics have not been material
2016 before. As a result of these new findings, we are designing metrics and a management approach into our updated sustainability strategy and
will disclose them in future reporting cycles.

304-1 Operational sites owned, As part of our Materiality Assessment, biodiversity was identified as a new priority topic. As a result, we are currently investigating what this
leased, management in, or adjacent means for our business and what actions we could take. At present, we do not have a mechanism for tracking progress on biodiversity but are
to, protected areas and areas of designing metrics and a management approach into our updated sustainability strategy.
high biodiversity value outside
protected areas

304-2 Significant impacts of 304-2-a Information At present, we do not have a

activities, products and services on 304-2-b unavailable/ mechanism for tracking progress
biodiversity incomplete on biodiversity, but we are
designing these metrics into our
updated sustainability strategy.

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 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

GRI standard Disclosure Detail and/or location Omissions

Requirement(s) Reason Explanation

Omitted
304-3 Habitats protected or restored 304-3-a Information At present, we do not have a
304-3-b unavailable/ mechanism for tracking progress
304-3-c incomplete on biodiversity, but we are
304-3-d designing these metrics into our
updated sustainability strategy.

304-4 IUCN Red List species and 304-4-a Information At present, we do not have a
national conservation list species unavailable/ mechanism for tracking progress
with habitats in areas affected by incomplete on biodiversity, but we are
operations designing these metrics into our
updated sustainability strategy.

Emissions

GRI 305: Emissions 2016 3-3 Management of material topics See Focus area: Climate page 14, The Story of Our Crystals page 21.

305-1 Direct (Scope 1) GHG emissions See Performance Data: GRI 305: Emissions. Disclosures 305-1 (Scope 1), 305-2 (Scope 2) and 305-3 (Scope 3) – Market based page 59, GRI 305:
Emissions. Disclosures 305-1 (Scope 1), 305-2 (Scope 2) and 305-3 (Scope 3) – Location based page 60.

305-2 Energy indirect (Scope 2) GHG See Performance Data: GRI 305: Emissions. Disclosures 305-1 (Scope 1), 305-2 (Scope 2) and 305-3 (Scope 3) – Market based page 59, GRI 305:
emissions Emissions. Disclosures 305-1 (Scope 1), 305-2 (Scope 2) and 305-3 (Scope 3) – Location based page 60.

305-3 Other indirect (Scope 3) GHG See Performance Data: GRI 305: Emissions. Disclosures 305-1 (Scope 1), 305-2 (Scope 2) and 305-3 (Scope 3) – Market based page 59, GRI 305:
emissions Emissions. Disclosures 305-1 (Scope 1), 305-2 (Scope 2) and 305-3 (Scope 3) – Location based page 60.

305-4 GHG emissions intensity 305-4-a Information Data currently not available.
305-4-b unavailable/
305-4-c incomplete
305-4-d

305-5 Reduction of GHG emissions See Performance Data: GRI 305-5 Reduction of GHG Emissions (Carbon Credits) page 60

305-6 Emissions of ozone-depleting 405-6-a Not Swarovski does not import or

substances (ODS) 405-6-b applicable produce ODS.
405-6-c
405-6-d

305-7 Nitrogen oxides (NOx), sulfur 405-7-a Information Data is currently incomplete,
oxides (SOx), and other significant air 405-7-b unavailable/ but we are working to improve
emissions 405-7-c incomplete its availability and can expect
to potentially include it in the
following reporting periods.

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 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

GRI standard Disclosure Detail and/or location Omissions

Requirement(s) Reason Explanation

Omitted

Waste

GRI 306: Waste 2020 3-3 Management of material topics See Focus Area: Circularity & Waste page 16, The Story of Our Crystals: Make page 27.

306-1 Waste generation and See Performance Data: GRI 306: Waste. (Waste generated), 306-4 (Waste diverted from disposal) and 306-5 (Waste directed to disposal) page
significant waste-related impacts 60.

306-2 Management of significant See Focus area: Circularity & Waste page 16, The Story of Our Crystals: Make page 27.
waste-related impacts

306-3 Waste generated See Performance Data: GRI 306: Waste (generated), 306-4 Waste (diverted from disposal) and 306-5 Waste (directed to disposal) page 60.

306-4 Waste diverted from disposal See Performance Data: GRI 306: Waste (generated), 306-4 Waste (diverted from disposal) and 306-5 Waste (directed to disposal) page 60.

306-5 Waste directed to disposal See Performance Data: GRI 306: Waste (generated), 306-4 Waste (diverted from disposal) and 306-5 Waste (directed to disposal) page 60.

Supplier environmental assessment

GRI 308: Supplier 3-3 Management of material topics See Focus area: Human Rights page 19, The Story of Our Crystals: Source page 24.
Environmental
Assessment 2016

308-1 New suppliers that were See Focus area: Human Rights page 19, The Story of Our Crystals: Source page 24.
screened using environmental
criteria

308-2 Negative environmental See Focus area: Human Rights page 19, The Story of Our Crystals: Source page 24.
impacts in the supply chain and
actions taken

Employment

GRI 401: Employment 3-3 Management of material topics See Focus area: Equity, diversity & inclusion page 18, The Story of Our Crystals: People page 33.
2016

401-1 New employee hires and 401-1-a Confidentiality No reference to turnover. Swarovski
employee turnover 401-1-b constraints is committed to job security and
responsible workforce restructuring
through procedures that support
internal hiring, retrainings, and
mitigate consequences for
employees that may be made
redundant, with particular
attention to pre-retirees, working
parents, and other vulnerable
groups.

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 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

GRI standard Disclosure Detail and/or location Omissions

Requirement(s) Reason Explanation

Omitted
401-2 Benefits provided to full-time 401-2-a Information Not centrally collected and varies
employees that are not provided to 401-2-b unavailable/ according to markets.
temporary or part-time employees incomplete

401-3 Parental leave 401-3-a Information Swarovski does not yet have
401-3-b unavailable/ a global policy, but we are
401-3-c incomplete committed to creating a workplace
401-3-d where working parents can thrive.
401-3-e We look forward for continuing
innovation and improvement in
this area. While we do not have
a global parental leave policy in
place yet, we are actively exploring
this option. In the meantime,
we are committed to providing
working parents at Swarovski with
additional resources to support
their success.

Labor/management relations

GRI 402: Labor/ 3-3 Management of material topics We have collective bargaining in place where applicable (See disclosure GRI 2-30 – Collective bargaining agreements). A reasonable
Management Relations notification period will be provided to all impacted employees for any significant operational changes.
2016

402-1 Minimum notice periods 402-1-a Information This information is not aggregated
regarding operational changes 402-1-b unavailable/ at global level but Swarovski is
incomplete making efforts to enhance its
availability. We anticipate it may
be included in upcoming reporting
periods.

Occupational health and safety

GRI 403: Occupational 3-3 Management of material topics See The Story of Our Crystals: Make page 27.
Health and Safety 2018

403-1 Occupational health and See The Story of Our Crystals: Make page 27.
safety management system

403-2 Hazard identification, See The Story of Our Crystals: Make page 27.
risk assessment and incident
investigation

403-3 Occupational health services See The Story of Our Crystals: Make page 27.

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 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

GRI standard Disclosure Detail and/or location Omissions

Requirement(s) Reason Explanation

Omitted
403-4 Worker participation, See The Story of Our Crystals: Make page 27.
consultation, and communication on
occupational health and safety

403-5 Worker training on See GRI 404 below.

occupational health and safety See The Story of Our Crystals page 21.

403-6 Promotion of worker health See The Story of Our Crystals: Make page 28 (WeShine).

403-7 Prevention and mitigation Swarovski has the ISO 45001 certification at all its sites so they systematically address the prevention and mitigation of occupational health
of occupational health and safety and safety issues. In addition, there are strict regulatory requirements that Swarovski has to comply with and where Swarovski is going far
impacts directly linked by business beyond these legal requirements. Health and safety has a first priority where Swarovski is driving a zero accident policy/culture and has
relationships achieved that already in most sites.

See The Story of Our Crystals: Make page 27.

403-8 Workers covered by an See The Story of Our Crystals: Make page 27.
occupational health and safety
management system

403-9 Work-related injuries See The Story of Our Crystals: Make page 27.

403-10 Work-related ill health No fatalities or work-related ill health has been recorded during the reporting period. Risks have been mitigated by our EH&S programs.

Training and education

GRI 404: Training and 3-3 Management of material topics See The Story of Our Crystals: Make page 27.
Education 2016

404-1 Average hours of training per See GRI 404-1 in the data table. 404-1-a Information The global learning solution
year per employee unavailable/ currently does not allow precise
incomplete calculations of the average
number of hours spent in training.
Therefore, we are reporting the
total number of completed courses,
the number of employees enrolled
in training, and the average
number of courses completed for
Office and Retail employees.

404-2 Programs for upgrading 404-2 Information The global learning solution
employee skills and transition unavailable/ currently does not allow precise
assistance programs incomplete calculations.

404-3 Percentage of employees 100% of Swarovski employees undergo regular performance reviews. For most roles this process includes a three-phase dialogue between
receiving regular performance and employee and manager: on progress towards targets, culture, and selected topics from Crystal Clear Conversations Cards. The process
career development reviews may vary by location.

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 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

GRI standard Disclosure Detail and/or location Omissions

Requirement(s) Reason Explanation

Omitted

Diversity and equal opportunity

GRI 405: Diversity and 3-3 Management of material topics See Focus area: Equity, diversity, and inclusion page 18, The Story of Our Crystals: People page 33.
Equal Opportunity 2016

405-1 Diversity of governance bodies See Performance Data: GRI 405-1: Diversity of governance bodies and employees page 56, GRI 405-1:
and employees Total Swarovski Crystal Business Employees HC by age page 57

405-2 Ratio of basic salary and 405-2-a Confidentiality In 2023, we have upgraded our
remuneration of women to men 405-2-b constraints Pay Equity Analysis tool that
evaluates whether there are pay
equity gaps between men and
women with similar personal and
professional characteristics.
This tool is designed to support
Country Heads of HR and Local HR
Managers and provides
data-driven insights to support
the decisions during Annual Merit
Review (AMR) but also throughout
the year. The tool is based on
the one implemented by the
Swiss Confederation, which has
been fully tested by independent
experts. It has also garnered
several awards, including the UN
Public Service Award, and received
the EPIC Good Practice Label
from the Equal Pay International
Coalition.

In 2023, we assessed the pay

gap and pay equity gap across
multiple legal entities in Office,
Manufacturing and Retail,
provided that the minimum
headcount requirements for gender
representation were fulfilled.
In addition, we currently publish
Gender Pay Gap Reports in all
legally required countries, including
Austria, France, Switzerland, and
the United Kingdom.

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 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

GRI standard Disclosure Detail and/or location Omissions

Requirement(s) Reason Explanation

Omitted

Non-discrimination

GRI 406: 3-3 Management of material topics See Focus area: Equity, diversity & inclusion page 18, The Story of Our Crystals: People page 33.
Non-discrimination 2016

406-1 Incidents of discrimination and No material incidents have been notified during the reporting period.
corrective actions taken

Freedom of association and collective bargaining

GRI 407: Freedom 3-3 Management of material topics Swarovski implements social dialogue to enable employee engagement with management. We do not engage in any activities to restrict
of Association and freedom of association across our value chain. At most of our sites, we have an independent workers' council.
Collective Bargaining See disclosure GRI 2-30 – Collective bargaining agreements.
2016

407-1 Operations and suppliers 407-1-a Not No supplier or country of operation

in which the right to freedom 407-1-b applicable has presented areas of risk for
of association and collective rights to freedom of association
bargaining may be at risk and collective bargaining.

Child labor

GRI 408: Child Labor 3-3 Management of material topics See Focus Area: Human Rights page 19 The Story of Our Crystals: Source page 24.
2016

408-1 Operations and suppliers at See The Story of Our Crystals: Source page 24.
significant risk for incidents of child
labor

Forced or compulsory labor

GRI 409: Forced or 3-3 Management of material topics See Focus area: Human Rights page 19, The Story of Our Crystals: Source page 24.
Compulsory Labor 2016

409-1 Operations and suppliers at See The Story of Our Crystals: Source page 24.
significant risk for incidents of forced
or compulsory labor

Local communities

GRI 413: Local 3-3 Management of material topics See The Swarovski Foundation page 11.
Communities 2016

413-1 Operations with local See The Swarovski Foundation page 11.
community engagement, impact
assessments, and development
programs

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 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

GRI standard Disclosure Detail and/or location Omissions

Requirement(s) Reason Explanation

Omitted
413-2 Operations with significant 413-2-a Not None of Swarovski’s operations
actual and potential negative applicable have significant actual or potential
impacts on local communities negative impacts on local
communities.

Supplier social assessment

GRI 414: Supplier Social 3-3 Management of material topics See Focus Area: Human Rights page 19, The Story of Our Crystals: Source page 24.
Assessment 2016

414-1 New suppliers that were Our new suppliers are assessed for country and material risks and are required to accept our Supplier Code of Conduct. 414-1-a Information We are working to improve
screened using social criteria High-risk suppliers undergo onsite audits. Swarovski engages with suppliers in all cases of critical breaches to remediate unavailable/ this disclosure in the subsequent
or disengage. More information: supplier.swarovski.com/home/sustainability/responsible-sourcing incomplete reports.

414-2 Negative social impacts in the See Focus Area: Human Rights page 19, The Story of Our Crystals: Source page 24.
supply chain and actions taken

Marketing and labeling

GRI 417: Marketing and 3-3 Management of material topics Swarovski includes product information and labeling in accordance with local regulations in the countries of operation.
Labeling 2016

417-1 Requirements for product and The Quality department continuously monitors content and substances with potential impacts on the environment and people and investigates
service information and labeling any reported concerns.

417-2 Incidents of non-compliance 417-2-a Information We are working to improve this

concerning product and service 417-2-b unavailable/ disclosure with further useful
information and labeling incomplete information in the near future.

417-3 Incidents of non- 417-3-a Information We are working to improve this

compliance concerning marketing 417-3-b unavailable/ disclosure with further useful
communications incomplete information in the near future.

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 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

Performance Data
As mentioned in GRI 2-5, some KPIs were subject to limited assurance by EY.
They are indicated in the tables below by a tickmark (✓). Assurance statement is included on page 65.

GRI 2-7: Total Swarovski Crystal Business Employees (headcount = HC) by Gender19
Indicator Measure 2023 2022 2021 2020 2019
Part Time (Total*) HC 4,525 4,449 3,997 3,994 5,803
Female HC 3,885 3,861 3,508 3,493 5,125
Male HC 593 570 486 499 677
Undisclosed HC 47 18 3 2 1
Full Time (Total*) HC 14,386 15,873 16,517 16,859 21,497
Female HC 10,668 11,808 12,300 12,220 15,655
Male HC 3,710 4,060 4,212 4,637 5,842
Undisclosed HC 8 5 5 2 0
Contingent Workers (Total*) HC 847 779 735 504 1,137
Female HC 489 468 469 285 752
Male HC 63 69 75 66 167
Undisclosed HC 295 242 191 153 218
HC Overall (Total*) HC 18,911 20,322 20,514 20,853 27,300
Female HC 14,553 15,669 15,808 15,721 20,780
Male HC 4,303 4,630 4,698 5,128 6,519
Undisclosed HC 55 23 8 4 1
% Female % 77% 77% 77% 75% 76%
% Male % 23% 23% 23% 25% 24%
Headcount Overall & Contingent Workers (Total*) HC 19,758 21,101 21,249 21,357 28,437

See GRI 2-7 in the content index table

19

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 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

GRI 2-7: Total Swarovski Crystal Business Employees HC by Region

Indicator Measure 2023 2022 2021
Part Time (Total) HC 4,525 4,449 3,997
Asia South HC 614 675 576
Europe, Middle East & Africa HC 2,631 2,519 2,384
Greater China HC 13 8 -
LATAM HC 8 3 -
North America HC 1,259 1,244 1,037
Full Time (Total) HC 14,386 15,873 16,517
Asia South HC 7,534 8,232 8,485
Europe, Middle East & Africa HC 4,440 5,024 5,203
Greater China HC 1,055 1,244 1,473
LATAM HC 598 619 589
North America HC 759 754 767
Contingent Workers (Total) HC 847 779 735
Asia South HC 609 430 438
Europe, Middle East & Africa HC 177 303 242
Greater China HC 7 13 20
LATAM HC 40 20 25
North America HC 14 13 10
HC Overall (Total) HC 18,911 20,322 20,514
Asia South HC 8,148 8,907 9,061
Europe, Middle East & Africa HC 7,071 7,543 7,587
Greater China HC 1,068 1,252 1,473
LATAM HC 606 622 589
North America HC 2,018 1,998 1,804
% Asia South % 43% 44% 44%
% Europe, Middle East & Africa % 37% 37% 37%
% Greater China % 6% 6% 7%
% LATAM % 3% 3% 3%
% North America % 11% 10% 9%
HC Overall & Contingent Workers (Total) HC 19,758 21,101 21,249

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 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

GRI 2-7 & 405-1: Women Representation in Leadership Team20

Indicator Measure 2023 2022 2021 2020 2019
% 39% 36% 37% 37% 38%
Female HC 162 166 188 215 255
Male HC 252 298 323 361 412
Total HC 414 464 511 576 667

20
Leadership Team = Senior and Top Management roles

GRI 2-7 & 405-1: Gender Split by Management Level

Measure 2023 2022
HC Men Women Men Women
Top Management HC 18 8 18 7
Senior Management HC 234 154 280 159
Management HC 776 1,010 849 1,040
Total by Level HC 1,028 1,172 1,147 1,206
Total Men & Women combined HC 2,200 2,353
% Split % 47% 53% 49% 51%

GRI 404-1: Employee Training21

Indicator Measure 2023 2022
Number of Employees with Learning Activity # 14,305 12,052
Female # 11,267 9,358
Male # 3,038 2,694
Number of Completed Courses # 537,289 445,051
Female # 466,294 397,607
Male # 70,995 47,444
Average Number of Completed Courses # 38 37
Female # 41 42
Male # 23 18

See GRI 404 in the content index table. In 2023, we observed increased number of employees with learning activities and more courses completed.
21

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 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

GRI 405-1: Diversity of Governance Bodies and Employees

Indicator Measure 2023 2022 2021 2020 2019
Employees HC 16,710 17,968 18,054 18,116 24,178
Female HC 13,381 14,463 14,560 14,338 19,187
Male HC 3,275 3,483 3,487 3,778 4,991
Undisclosed HC 54 22 7 – –
% Female % 80% 81% 81% 79% 79%
% Male % 20% 19% 19% 21% 21%
Management HC 1,787 1,890 1,949 2,161 2,455
Female HC 1,010 1,040 1,060 1,170 1,339
Male HC 776 849 888 991 1,116
Undisclosed HC 1 1 1 – –
% Female % 57% 55% 54% 54% 55%
% Male % 43% 45% 46% 46% 45%
Senior Management HC 388 439 487 546 628
Female HC 154 159 181 206 246
Male HC 234 280 306 340 382
Undisclosed HC – – – – –
% Female % 40% 36% 37% 38% 39%
% Male % 60% 64% 63% 62% 61%
Top Management HC 26 25 24 30 39
Female HC 8 7 7 9 9
Male HC 18 18 17 21 30
Undisclosed HC – – – – –
% Female % 31% 28% 29% 30% 23%
% Male % 69% 72% 71% 70% 77%
Board of Directors HC 8 8 8 – –
Female HC 2 2 2 – –
Male HC 6 6 6 – –
Undisclosed HC – – – – –
% Female % 25% 25% 25% – –
% Male % 75% 75% 75% – –

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 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

GRI 405-1: Total Swarovski Crystal Business Employees HC by Age

Indicator Measure 2023 2022 2021
Employees HC 16,710 17,968 18,054
Under 30 years old HC 6,313 7,067 7,220
30–50 years old HC 8,802 9,241 9,228
Over 50 years old HC 1,595 1,660 1,606
% Under 30 years old % 38% 39% 40%
% 30–50 years old % 53% 51% 51%
% Over 50 years old % 10% 10% 9%
Management HC 1,787 1,890 1,949
Under 30 years old HC 71 68 87
30–50 years old HC 1,371 1,482 1,510
Over 50 years old HC 345 340 352
% Under 30 years old % 4% 4% 4%
% 30–50 years old % 77% 78% 77%
% Over 50 years old % 19% 18% 18%
Senior Management HC 388 439 487
Under 30 years old HC – 2 3
30–50 years old HC 261 299 339
Over 50 years old HC 127 138 145
% Under 30 years old % 0% 46% 1%
% 30–50 years old % 67% 69% 70%
% Over 50 years old % 33% 32% 30%
Top Management HC 26 25 24
Under 30 years old HC – – –
30–50 years old HC 13 12 10
Over 50 years old HC 13 13 14
% Under 30 years old % 0% 0% 0%
% 30–50 years old % 50% 48% 42%
% Over 50 years old % 50% 52% 58%
Board of Directors HC – 8 8
Under 30 years old HC – – –
30–50 years old HC 2 2 2
Over 50 years old HC 6 6 6
% Under 30 years old % – 0% 0%
% 30–50 years old % 25% 25% 25%
% Over 50 years old % 75% 75% 75%

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 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

GRI 302-1: Energy Consumption Within the Organization22

Indicator Measure 2023 2022 2021 2020 2019
Electricity purchase Electricity purchase mWh 94,085 87,417 79,132 76,475 106,283

Amount of Energy Attribute Certificates mWh 27,940 28,504 – – –

purchased
Electricity purchase – renewable mWh 65,906 59,144 28,088 23,748 41,923

Electricity purchase – non-renewable mWh 28,179 28,273 51,044 52,727 64,360

Self-generated electricity with Photovoltaic mWh 2,096 1,696 1,445 1,204 1,650
renewables
Hydropower mWh 60,503 69,386 73,884 86,029 78,791

Fossil fuel purchase Total fossil fuels consumption mWh 175,042 189,454 222,297 215,536 236,473

District heating purchase District heating consumption mWh 1,830 2,192 1,561 938 1,210

District heating – renewable mWh 1,268 1,211 1,561 938 1,210

District heating – non-renewable mWh 563 981 – – –

Energy delivered Heating sold mWh 33,112 35,473 38,993 36,097 34,540
& sold
Electricity delivered & sold – renewable mWh 30,249 30,039 38,124 49,741 23,339

Total energy delivered & sold mWh 63,361 65,512 77,117 85,838 57,879

Total energy consumption Total energy renewable mWh 129,773 131,437 104,978 111,919 123,574
(consumption + self generated)
Total energy non-renewable mWh 203,784 218,708 273,341 268,263 300,832
(consumption + self generated)
Total energy (consumption + self mWh 333,556 350,144 378,319 380,182 424,406
generated)
% share renewable total energy % 39% 38% 28% 29% 29%

Total energy consumption renewable mWh 99,523 101,397 66,854 62,178 100,235
(total energy - delivered/sold)
Total energy consumption non- mWh 170,672 183,235 234,348 232,166 266,292
renewable (total energy - delivered/sold)
Total energy consumption mWh 270,195 284,632 301,202 294,344 366,527
(total energy - delivered/sold)
% share renewable total energy % 37% 36% 22% 21% 27%
consumption

We do not purchase or sell cooling or steam. Our calculations are based on invoices for production/office locations. For retail stores energy purchase calculations
22

are estimated based on store size and an average consumption factor. Conversion of data submitted locally and consolidated globally is done in Enablon.
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 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

GRI 303: Water Disclosures 303-3 (Water Withdrawal) 303-4 (Water Discharge)
Indicator Measure 2023 2022 2021 2020 2019
Water withdrawal Groundwater m3 1,885,769 1,779,618 1,586,111 1,544,345 1,989,858
Seawater / lakes m3 787 836 300 300 300
Public water supply systems m3 508,958 562,379 466,975 433,783 579,953
or other water utilities
Rainwater collected m3 625 558 – – –
Rivers m3 74,109 75,825 83,186 118,409 183,854
Total water withdrawal volume m3 2,470,248 2,419,216 2,136,572 2,096,837 2,753,965
Water discharge Surface water m3 490,606 451,508 394,333 385,091 1,202,767
Company owned treatment facility m3 397,079 435,960 363,259 269,003 308,159
Municipal or other public m3 508,389 534,153 510,331 583,799 864,254
treatment facility
Total volume of water discharge m3 1,919,575 1,940,282 1,267,923 1,237,893 2,375,180

GRI 303: Water Disclosures 303-3 (Water Withdrawal by Water Risk) (according to WRI and WWF)
Indicator Measure 2023 2022 2021 2020 2019
Low m3 2,011,212 1,905,547 1,713,558 1,706,540 2,236,324
Low-medium m3 131,559 172,011 117,009 115,333 168,507
Medium-high m3 981 1,045 484 – –
High m3 300,517 314,840 275,128 252,424 328,064
Extremely high m3 25,979 25,773 30,393 22,540 21,070
% low and low-med % 87% 86% 86% 87% 87%

GRI 305: Emissions Disclosures 305-1 (Scope 1), 305-2 (Scope 2) and 305-3 (Scope 3) – Market Based23
Indicator Measure 2023 2022 2021 2020 2019
Total Scope 1 CO2e tCO2e 35,825 39,472 45,288 43,970 48,558
Scope 2 CO2e (market-based) tCO2e 15,594 17,629 34,179 33,057 41,566
Total Scope 3 tCO2e 260,483 292,346 283,323 254,155 382,744
Total GHG emissions (market-based) tCO2e 311,902 349,448 362,790 331,182 472,868

23
Swarovski CO2 emissions inventory follows the GHG Protocol Corporate Standard, SBTi guidelines, RE100. We do not exclude CO2, CH4, N2O, HFCs, PFCs, SF6, NF3
from our Scope 1–3 calculations. Biogenic emissions are not applicable for our operations. Our main emission factor databases: GHG Protocol 2017 for fossil fuels,
IEA 2022 for location-based emissions, Base Carbone for refrigerants, Ecoinvent for LCAs, DEFRA/Treeze/IEA for Scope 3 category 3, Quantis Suite for spend-based
calculations. Our approach is based on equity share consolidation. We selected 2019 as our base year as the latest year not impacted by COVID.
See GRI 2-4 in the content index table

Scope 1 and 2 emissions reduced through increased shared of renewable electricity and reduced consumption of fossil fuel at our production sites (energy efficiency,
transitioning away from fuel oil, increased photovoltaic rooftop capacity, as well as reduced production) and retail improving energy mix. Scope 3 emissions reduction
achieved through switching to recycled gold, reduced transportation, maximised seafreight, less outsourcing and production in-house with renewable energy.
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 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

GRI 305: Emissions Disclosures 305-1 (Scope 1), 305-2 (Scope 2) and 305-3 (Scope 3) - Location Based23
Indicator Measure 2023 2022 2021 2020 2019
Total Scope 1 CO2e tCO2e 35,825 39,472 45,288 43,970 48,558
Scope 2 CO2e (location-based) tCO2e 34,368 34,721 33,019 31,851 40,878
Total Scope 3 tCO2e 260,483 292,346 283,323 254,155 382,744
Total GHG emissions (location-based) tCO2e 330,677 366,539 361,630 329,977 472,179

GRI 305-5 Reduction of GHG Emissions (Carbon Credits)

Indicator Measure 2023 2022 2021 2020 2019

Carbon removal offsets (purchased) tCO2e 25 25 – – –
Carbon avoidance offsets (purchased) tCO2e 16,866 8,082 – – –

GRI 306: Waste Disclosures 306-3 (Waste Generated), 306-4 (Waste Diverted from Disposal) and 306-5 (Waste Directed to Disposal)24
Indicator Measure 2023 2022 2021 2020 2019
Hazardous waste Incineration - with energy recovery Mt 340 346 224 87 485
Incineration - without energy recovery Mt 162 146 125 253 184
Landfill Mt 5,462 6,212 5,577 5,222 8,434
Recycling Mt 445 491 372 742 963
Reuse Mt 1 0 5 2 5
Other Mt 79 70 47 51 111
Total Hazardous waste Mt 6,488 7,265 6,351 6,358 10,182
Non-Hazardous waste Incineration - with energy recovery Mt 401 564 15 242 642
Incineration - without energy recovery Mt 115 283 541 434 704
Landfill Mt 1,062 2,318 3,429 3,277 4,068
Septic tank waste Mt 1,469 1,488 658 722 726
Composting Mt 441 573 510 733 1,144
Recycling Mt 4,391 3,796 2,950 2,719 4,291
Reuse Mt 6 4 8 13 41
Other Mt 426 486 742 490 851
Total Non-Hazardous waste Mt 8,310 9,512 8,853 8,630 12,467
Total waste Total waste volume Mt 14,798 16,778 15,204 14,988 22,649
Waste ratios Recycling ratio % 36% 29% 25% 28% 28%
Landfill-free ratio % 56% 49% 41% 43% 45%

Waste generation data is collected locally and then validated and consolidated at global level. Waste diversion and disposal happen offsite, and related calculations are based on actual volumes and invoices.
24

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 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

GRI 408-1 & 409-1: Non-Compliance Table of Social Audit25

Indicator 2023 2022
Health & safety 52% (222) 52% (157)
Working hours 18% (78) 21% (63)
Wages & benefits 15% (63) 14% (42)
Management system 7% (30) 4% (12)
General environment 5% (20) 4% (13)
Regular employment or general employment terms 1% (5) 4% (11)
Freedom of association & collective bargaining 1% (4) 0.35% (1)
Discrimination 0.5% (2) 0.35% (1)
Discipline & grievance mechanism 0.25% (1) N/A
*Child labor 0.25% (1) N/A
Forced labor N/A N/A
Total 426 non-conformances (91 audits) 300 non-conformances (77 audits)

Absence of child labor policy was identified for one new supplier. Yet no evidence of actual child labor was detected during the reporting period.
25

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 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

A Selection of
Our Partners
We are proud members of several local,
global and industry-specific membership
groups working to advance the issues
key to our business.

Our sustainability progress is made

possible by the support and commitment
of our closest collaborators. Here, we
present a selection of our most
important partners in 2023.

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 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

California Voluntary Carbon Market Disclosures Act

Swarovski provides this disclosure • Reducing our emissions. In 2023, Swarovski reduced Our approach includes prioritizing efficiency and VCMDA Section 44475.1 Disclosure
its operational emissions (i.e., our Scope 1 and circularity in our business decisions and embracing
pursuant to the California Voluntary Swarovski is committed to identifying carbon removal
Scope 2 emissions) by 43% from a 2019 baseline, low-carbon technology to operate with a lower
Carbon Market Disclosures Act (VCMDA). projects that follow the highest environmental and
primarily by supplying five out of six production emissions footprint. We disclose our GHG emissions
social standards and that reflect our responsibility
locations with 100% renewable electricity, volume annually and report on all relevant Scope 3 emissions
Swarovski is committed to operating sustainably to ensure positive local impacts. We ensure that our
reduction and energy efficiency measures. defined by the GHG Protocol. We will continue
and addressing climate change through meaningful projects, at a minimum, demonstrate additionality;
reporting and updating our emissions boundaries.
action. One of Swarovski’s top priorities and a key are designed and monitored for durable carbon
• Supporting carbon removal/avoidance. We
part of our strategy to address climate change is storage; support local livelihoods to enable climate
support the removal of 16891 tons of CO2 through Limited Assurance of Swarovski’s data.
reducing greenhouse gas (GHG) emissions across our justice and equity; benefit the environment by
high-quality carbon removal/avoidance projects.
global operations and value chain, with the midterm Swarovski’s GHG emissions data and methodologies supporting biodiversity, habitat, or water resources;
goal to reach our science-based target commitments underwent a Limited Assurance by Ernst & Young for are quantified using existing standards and verified
How Swarovski measures interim progress
until 2030. To align with the Paris Agreement, we have the reporting period 2023 (and previously 2021). This by a third party; and do not create adverse impacts
toward our 2030 goal.
set goals that are in line with the 1.5°C and well below process will henceforth be completed annually to elsewhere. Below is a list with details regarding
2°C trajectory. To be in line with a 1.5°C/WB2C scenario across our ensure that only the most accurate and up-to-date Swarovski’s carbon removal/avoidance projects in
value chain in 2030 (i.e., our Scope 3 emissions), we data is publicly reported. scope of the VCMDA.
VCMDA Section 44475.2 Disclosure have set a science-aligned emissions reduction target
with the Science Based Targets initiative and have
How Swarovski assesses its data
roadmapped our strategy to systematically transform
Our GHG roadmap focuses on three pillars: the way we do business.
understanding our emissions; reducing our emissions;
and supporting carbon removal/avoidance.

Project Name Applicable Registry Project ID Nr.

• Understanding our emissions. Swarovski takes a
scientific, standardized approach to calculating Climeworks Climeworks – – Removal –
its GHG emissions in accordance with the GHG
Protocol. Swarovski uses the equity share approach
when calculating our GHG footprint, in which we Cat Hiep Solar Power Project South Pole VCS 1965 Solar; Avoidance Used for carbon neutral claims
account for 100% of the GHG emissions over which on outbound delivery, Lab Grown
Southern Cardamom Forest Conservation; Diamonds and Cubic Zirconia
we have operational control. South Pole VCS-CCBS 1748
REDD+ Project Avoidance/Removal

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 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

EY Assurance Statement
To the Board of Directors of Applicable criteria Our firm applies International Standard on Quality engagement. Consequently, the level of assurance
Swarovski International Holding AG, Männedorf Management 1, which requires the firm to design, obtained in a limited assurance engagement is
The Company defined as applicable criteria
Zurich, 17 May 2024 implement and operate a system of quality substantially lower than the assurance that would
(applicable criteria):
management including policies or procedures have been obtained had we performed a reasonable
Independent Assurance Report on • Global Reporting Initiative Sustainability Reporting
regarding compliance with ethical requirements, assurance engagement.
professional standards and applicable legal and
selected non-financial information in the Standards (GRI Standards).
regulatory requirements. Although we considered the effectiveness of
Annual Report 2023 A summary of the standards is presented on the GRI
management’s internal controls when determining the
homepage. We believe that these criteria are
Our responsibility nature and extent of our procedures, our assurance
a suitable basis for our limited assurance engagement.
We have been engaged to perform a limited engagement was not designed to provide assurance
Our responsibility is to express a conclusion on the
assurance engagement (the engagement) on on internal controls. Our procedures did not include
selected non-financial information disclosed in
Responsibility of the Board of Directors above mentioned KPIs based on the evidence we
testing controls or performing procedures relating to
have obtained. We conducted our limited assurance
Swarovski International Holding AG’s (the Company’s) The Board of Directors is responsible for the selection checking aggregation or calculation of data within IT
engagement in accordance with the International
Sustainability Report 2023 (the report) for the of the applicable criteria and for the preparation and systems.
Standard on Assurance Engagements (ISAE) 3000
reporting period from 1 January 2023 to 31 December presentation, in all material respects, of the disclosed
Assurance Engagements Other than Audits or Reviews
2023. KPIs in accordance with the applicable criteria. This The Greenhouse Gas (GHG) quantification process is
of Historical Financial Information. This standard
responsibility includes the design, implementation subject to scientific uncertainty, which arises because
requires that we plan and perform this engagement
The KPIs in scope of the limited assurance (the KPIs) and maintenance of internal controls relevant to the of incomplete scientific knowledge about the
to obtain limited assurance about whether the KPIs
are marked with a “ ” in the Sustainability Report preparation of the KPIs that are free from material measurement of GHGs. Additionally, GHG procedures
in the report are free from material misstatement,
2023. misstatement, whether due to fraud or error. are subject to estimation (or measurement)
whether due to fraud or error.
uncertainty resulting from the measurement and
Other than as described in the preceding paragraph, Independence and quality control calculation processes used to quantify emissions
Summary of work performed
which sets out the scope of our engagement, we did within the bounds of existing scientific knowledge.
We have complied with the independence and other
not perform assurance procedures on the remaining Based on risk and materiality considerations we have
ethical requirements of the International Code of Ethics
information included in the report, and accordingly, undertaken procedures to obtain sufficient evidence.
for Professional Accountants (including International
we do not express a conclusion on this information. The procedures selected depend on the practitioner’s
Independence Standards) of the International Ethics
judgment. This includes the assessment of the risks of
Standards Board for Accountants (IESBA Code), which
material misstatements in the above mentioned KPIs.
is founded on fundamental principles of integrity,
The procedures performed in a limited assurance
objectivity, professional competence and due care,
engagement vary in nature and timing from, and
confidentiality and professional behavior.
are less in scope than, for a reasonable assurance

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 INTRODUCTION FOCUS AREAS THE STORY OF OUR CRYSTALS APPENDIX 2023 SUSTAINABILITY REPORT

EY Assurance Statement
Our limited assurance procedures included, amongst Conclusion
others, the following work:
Based on the procedures performed and the evidence
• Assessment of the suitability of the underlying
obtained, nothing has come to our attention that
criteria and their consistent application
causes us to believe that the KPIs for the reporting
• Interviews with relevant personnel to understand period from 1 January 2023 to 31 December 2023
the business and reporting process, including the have not been prepared, in all material respects, in
sustainability strategy, principles and management accordance with the applicable criteria.
• Interviews with key personnel to understand the
sustainability reporting system during the reporting
period, including the process for collecting, Ernst & Young Ltd
collating and reporting the KPIs
• Checking that the calculation criteria have
been correctly applied in accordance with the
methodologies outlined in the applicable criteria (Qualified signature)
• Analytical review procedures to support the
reasonableness of the data Executive in charge
• Identifying and testing assumptions supporting
calculations
• Testing, on a sample basis, underlying source
information to check the accuracy of the data Jasper Coppens
We believe that the evidence we have obtained is (Qualified signature)
sufficient and appropriate to provide a basis for our
limited assurance conclusion. Manager

64
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