AudioCodes Live for Microsoft Teams
A Complete Voice as a Service Solution
AudioCodes Live for Microsoft Teams is a portfolio of managed services that removes complexity
from the integration of Teams collaboration, unified communications (UC) and enterprise telephony.
It provides a seamless, rapid and cost-effective migration to Microsoft Teams for high quality voice
and video collaboration complemented by Devices-as-a-Service, monitoring management tools, and
service-enhancing applications.
DIRECT ROUTING AUDIO & VIDEO DEPLOYMENT & TRAINING &
AS A SERVICE DEVICES MANAGED SERVICES CONSULTANCY
Many enterprises starting out on their UC journey do not have sufficient IT skills and manpower, or even
a telephony specialist, to successfully implement a Microsoft Teams deployment. Adopting Microsoft
Teams requires a considerable degree of knowledge and technical proficiency that is not immediately
accessible to every organization.
A successful migration involves planning, building and managing the infrastructure, and integrating it
with existing legacy PBXs, voice service providers, critical business elements and processes such as
compliance call recording.
With AudioCodes Live, our experts help you develop your own personalized UC vision, based on your
specific circumstances and future plans, and show you how to turn your vision into a reality that will
more than exceed your expectations, all on a per-user per-month subscription plan. AudioCodes Live
can be delivered in conjunction with your existing partner of choice.
Managed Services Plans
Live Essentials Live Pro Live Premium
Essentials is the easiest Integration with existing Fully outsource your Microsoft
and quickest way to enable telephony solutions. Teams voice operations.
Direct Routing for business All the features of Live All the features of Live Pro,
customers. Essentials, with the addition of: with the addition of:
• Flexible deployment • Basic user-related voice • Fully managed service
options for voice provisioning • On-premises: integration and
connectivity and calling • Employee lifecycle migration services
• Managed Microsoft Teams management • Full integration of
Direct Routing SBC • Moves, adds, changes and AudioCodes devices,
• Leverages existing PSTN deletes (MACD) SBCs and the Teams voice
contracts and calling plans • Tenant management and infrastructure, as well as
using a Microsoft-certified periodic reporting troubleshooting support
SBC. for voice issues within the
local network and third-party
systems.
Keeps OpEx down with a per-user-per-month subscription plan
DESIGN
With a consultative approach in a discovery workshop, our experts will work through your vision for
collaboration and communications, and help you clearly identify the scope, concept, budget and
required operational aspects of rolling out Microsoft Teams.
DEPLOY
We are ready to start the process of configuring your Teams service, deploying the necessary solutions
and connecting your Teams tenant to your existing telephony environment. Our engineers will now
carefully apply our automation scripts to make sure the process is quick and smooth.
PLAN
Now that we have clarified the vision and the parameters of success, we are ready to start detailing
the roll out plan. We will coordinate installation, configuration, cut-over practices, training, and delivery
procedures and schedule.
OPERATE
We now have your Microsoft Teams service up, configured and running. Your organization can start
harvesting the benefits of collaboration, communication and remote work. We are now working behind
the scenes to monitor the service, identify faults and apply corrective measures, and continuously
manage the lifecycle of your project.
Completing the User Experience
To enhance your employees’ Microsoft Teams experience further, we have a wide range of carefully
selected subscription-based options that superbly complement the whole AudioCodes Live offering.
Desk Phones and Meeting Room Solutions
The AudioCodes 400HD series of IP phones and the AudioCodes
Room Experience (RX) suite are easy-to-use, feature-rich products
and solutions for boosting your workplace productivity by ensuring a
superior Microsoft Teams experience from any location. C470HD IP Phone RXVCam10
Direct Routing SBAs
Certified by Microsoft, AudioCodes’ Direct Routing Survivable Branch
Appliances (SBAs) are a crucial ingredient in enterprise Microsoft Teams
deployments, ensuring continuous access to voice services for Teams
customers in the event of a WAN outage or loss of connectivity with
Microsoft 365.
Compliance Recording, Meeting Insights , Voice AI Services
• Compliance Recording – SmartTAP 360° Live is an intelligent and
secure enterprise recording solution that enables companies to
automatically capture and index all types of voice, video and instant
messaging interactions
• Meeting Insights – A complete meeting solution for making your
meetings productive, based on AudioCodes’ vast voice expertise
and state-of-the-art Voice.AI technology.
• Voice AI Services – AudioCodes enables enterprises to implement
their intelligent AI journey with virtual agents, virtual agent assist and
conversational IVR while connecting the service to the organizations’
business flows.
For more information about AudioCodes Live for Microsoft Teams, click here.
International Headquarters AudioCodes Inc. Contact us: www.audiocodes.com/contact ©2022 AudioCodes Ltd. All rights reserved. AudioCodes, AC, HD VoIP, HD VoIP Sounds
1 Hayarden Street, 200 Cottontail Lane, Website: www.audiocodes.com
Better, IPmedia, Mediant, MediaPack, What’s Inside Matters, OSN, SmartTAP, User
Management Pack, VMAS, VoIPerfect, VoIPerfectHD, Your Gateway To VoIP, 3GX, VocaNom,
Airport City Suite A101E, AudioCodes One Voice, AudioCodes Meeting Insights, AudioCodes Room Experience and
Lod 7019900, Israel Somerset, NJ 08873 CloudBond are trademarks or registered trademarks of AudioCodes Limited. All other
products or trademarks are property of their respective owners. Product specifications are
Tel: +972-3-976-4000 Tel:+1-732-469-0880 subject to change without notice.
Fax: +972-3-976-4040 Fax:+1-732-469-2298
01/22
