ASUQUO HAPPINESS EKEMINI
NO. 3 OSOSA STREET OWORO, LAGOS, NIGERIA .
TEL: +2349033005002, EMAIL:
[email protected]To The:
15th March, 2023.
Dear Sir/Ma,
QUICK SUMMARY OF MY JOURNEY SO FAR IN THE HOSPITALITY INDUSTRY.
I am a professional, smart and energetic Hotelier, I offer 5 years of experience in the hotel industry, which
makes me a strong candidate for this opening.
The top portion of my attached resume highlights my career profile and five significant accomplishments
that are also in alignment with this position.
I appreciate this opportunity to speak with you, if you feel I do be a strong candidate for this or any other
position in your origination.
MY CONTACT:
Inwang Happiness Ekemini (Ms.) - Tel: +2349033005002
Email:-
[email protected]
Thank you
Yours faithfully,
Inwang Happiness Ekemini (Ms.)
ASUQUO HAPPINESS EKEMINI
NO. 3 OSOSA STREET OWORO, LAGOS, NIGERIA .
TEL: +2349033005002, EMAIL:
[email protected]Career Abstract:
Am an experienced hotelier with a demonstrated history working in the hospitality industry.
Extremely motivated to constantly develop my skills and grow professionally.
Achievement
I achieved higher accuracy rates than all other performed staffs.
Achieved 95% customer satisfaction score based on feedback forms.
Handled successfully phone calls daily.
Learnt how to make guest receive value for money.
Achieved great knowledge of hospitality industry.
Core Competencies
Creative problem solving. Oral and written Cold calling, Cold Email.
Leadership abilities. communication skills Management System
Teambuilding and supervision. Exceptional service-minded
people skills
Education
Dof Institute of Catering & Hotel Management 2018 - 2020
Secondary School certificate
Adonis Internation Senior Secondary School 2007 - 2012
Primary School certificate
Charity Nursery and Primary School 2000 - 2005
Education
National diploma Primary School
Certificate
2007 - 2012
2000 – 2005
Secondary School Dof Institute of Catering &
Hotel Management.
2018 – 2020
Adonis International Charity Nursery and
Senior Secondary School Primary School
Work Experience
Position: Waitress
Period of Work: 2020 - 2022
Company Name: Blowfish Hotel, Lagos State.
Serves visitors by greeting, welcoming, and directing them appropriately.
Highly skilled in handling of incoming and outgoing mail, including date stamping and
distributing incoming mail.
Notifies company personnel of visitor arrival.
Maintains security and telecommunications system.
Preparing the weekly schedule, handled all customer concerns in a pleasant and
professional manner.
Informs visitors by answering or referring inquiries.
Transmitting information or documents using a computer, mail, or facsimile machine.
Position: Receptionist/Front Desk Officer
Period of Work: 2019 - 2020
Company Name: Sun heaven hotel & resort, Lagos State.
Transmitting information or documents using a computer, mail, or facsimile machine.
Preparing the weekly schedule, handled all customer concerns in a pleasant and professional
manner.
Operate standard office equipment other than computers. Prepare letters, memos, and other
documents using word processing, spreadsheet, database, or presentation software.
Highly skilled in handling of incoming and outgoing mail, including date stamping and
distributing incoming mail.
Responsible for the operation of the front office departments including Guest services, Concierge,
Bellman and Shuttle Service.
Achievement and Awards
Achieved 20% higher accuracy rates than all other performed Executives.
Achieved 95% customer satisfaction score based on feedback forms.
Position: Waitress
Period of Work: 2022 - 2023
Company Name: Safron Hotel Lagos State.
Serves visitors by greeting, welcoming, and directing them appropriately.
Highly skilled in handling of incoming and outgoing mail, including date stamping and
distributing incoming mail.
Position: Assistant Chef fetes
Period of Work: 2015 – 2017
Company Name: Bimpe hotel, Lagos State.
Provide the highest and most efficient level of hospitality service to the hotel guests.
Able to prepare and sells food within recommended time frames to meet Guest
expectations.
Achievement and Awards
Improved quality by 32%.
HOBBIES AND INTERESTS
I am fascinated with farm-to-table concepts and volunteer my little free time with non-profit
organizations that encourage service skills training. I travel extensively when able to soak up culture and
cuisine for inspiration. I am also a racquet sports fan, playing Table games, or creating some business
designs.
REFERENCES
Available On Request
