Adity Pandey
Network Security
Engineer II
About Me
2+ years experienced Network Engineer & certified
CCNP Professional adept at securing the organization's
network by employing best practices and maintaining
Cisco, Palo Alto Firewalls. Proficient in providing tier 2
My Contact support to resolve network security issues.
9289278889
Teleperformance| Network security Engineer II |
Ghaziabad
Dec, 2022 – Present
https://www.linkedin.com/in/a
dity-pandey-6326661b5/ Troubleshooting:
Handling PAN India network and incident calls.
Providing Level 2 support and troubleshooting network
Interest related issues.
Configuring routers, switches (Cisco, Juniper & Nexus),
Traveling firewall (Cisco ASA, Palo Alto).
Painting IOS upgradation on Routers, Switches & Firewalls (Cisco &
Swimming Palto Alto).
Performing failover.
Education Background
Zscaler| Product Support Engineer I |
Institute of Management Studies
Jan, 2021 – Apr, 2022
BCA (Computer Applications)
2016-2019 Zscaler Internet Access (ZIA)
Network Security:
Network Bulls
CCNA-CCIE (Security & R&S) Provided support to the end customer dealing with
2019-2020 Zscaler cloud security products.
Troubleshooting and Configuration of Zscaler App, ZIA
portal (GRE, IPsec, URL filtering policy, SSL Inspection, PAC
Certification file, Cloud App policy, User management, Logging,
Malware protection, File type policy, DNS control policy,
Firewall filtering rule, Bandwidth Control).
CCNP ENCOR
Troubleshooting:
Dispensed network-related support and troubleshot 10+
Skills requests daily.
Diagnosed and resolved common network access,
In-depth knowledge of the OSI model. remote access, and performance issues related to
Internet Protocols: DHCP, DNS, TCP, UDP. different traffic forwarding methods: Zscaler client
Security Technologies: Cisco ASA Firewall, IDS/IPS, VPN connector, PAC files, GRE, and IPSEC.
(IPSEC/SSL). Reproduce, verify and test customer-reported faults in
Networks: WAN, LAN, WLAN LAB and work towards the solution after a thorough
Routing Protocols: Static, RIP, EIGRP, OSPF. understanding of the customer’s requirement and
Layer 2 security, VLAN, VTP, STP. problem observed in the enterprise network environment.
