Manage your account,

anytime, anywhere, from

the Clubhouse
Download our free app for iOS and
Android, or visit uwdc.co.uk/clubhouse
Viktor Testov
1 Mountain Visit our online help centre at
View Almeley
Hereford uwdc.co.uk/bills or call us on 0333 777 0
HR3 6NG 777

Your membership number: 9515808 Bill date:

21 November 2024 Bill number: 146180924

Everything in one place

Here's your monthly bill

Energy page 2 £52.05

Total £52.05
charges
£49.57 + £2.48
VAT

Earn money off your bill each month with

CashBack. Visit uwdc.co.uk/cashback to find
out more.
Utility Warehouse Ltd.
Registered office: Network HQ, 508 Edgware Road, The Hyde, London, NW9 Total amount
5AB.
VAT Number: 135 5949 86. The pig device used on this page is a registered
trademark of Utility Warehouse Limited
due needs to
be paid by you
on or before £52.05
30 April 2023
 Energy: £52.05

Your charges this bill Energy Meters

E404741 £52.0
Electricity: £52.05 6 5
See page 3  Your payment this £52.0
bill 5

Need help?
You’ll find answers to most bill-related questions at Home Moves team: 0333 777 0 888
uwdc.co.uk/bills Opening hours: Mon-Fri: 09:00 - 17:30, Sat: 09:00 - 16:30.
Member Support: 0333 777 0 777 Calls to the above numbers are free from a Utility
Opening hours: Mon-Fri: 09:00 - 17:30, Sat: 09:00 - 16:30. Warehouse landline, or from any mobile as part of an
Technical Support: 0333 777 0 555 inclusive call bundle; otherwise, 0333 numbers are
Opening hours: Mon-Fri: 08:00 - 20:00, Sat: 09:00 - 16:30. charged at standard national rates.

Bill date: 6 April 2023 Membership number: 9515808 Bill number: 146120924 Page 2 of 6
Electricity
Power cut? call 105

34 Princess Street, WF10 2RS

Meter serial number: 18P4713065

Electricity charges this

month Supply details
unit Property address 34 Princess Street,WF10
kWh rate
start end charge (p)
d 2RSElectricity reference number
31/03/23 to 30/04/23 Meter reading
E4047416 Supply number
Smart meter 2916 3145 22
18.242 01 801 902
Electricity usage charged £41.77 S 12 0005 1875 460
Standing charge for September £7.80
VAT @ 5% £2.48
About your electricity tariff
Total charged this month £52.05 Tariff Value
Payment method Cash/Cheque
Tariff ends on No end date
Exit fees £0.00 (only if you change tariff/ supplier
before expiry date)
Your usage (Estimated) 3300kWh in the last 12 months
Your electricity distribution company is UK Power
Networks Customer Relations, Fore Hamlet, Ipswich,
Suffolk, IP3 8AA In the event of a power cut please
call your distributor on 105

Could you switch and pay less? Your personal projection The small print
is Please note that switching tariffs may involve changing
£707.14 per year. This is based on your current tariff and to materially different terms and conditions; you'll find
estimation of how much electricity you'll use. Our cheapest more information about your tariff overleaf. To be
similar tariff is Value (Direct Debit), which could save you eligible for our Double Gold Fixed 26 Boiler Cover tariff,
£50.18 per year. Our cheapest alternative tariff is Double Gold you must also be taking Home Phone, Broadband and
Fixed 26 Boiler Cover (Direct Debit), which could save you Mobile at a minimum cost of
£148.85 per year. £36.49 per month together with our Boiler Cover.
Optional upgrades are available for an additional cost.
All projections and savings include your energy usage,
standing charge and VAT.

Check if you're on the best tariff

for you Scan this image to
download your key energy data to
your smartphone or tablet.
Bill date: 6 April 2023 Membership number: 9515808 Bill number:
146120924 Page 3 of 6
Energy

How do we calculate the cost of gas or electricity used?

We multiply each kWh you use by your unit rate.

How to work out your daily standing charge?

Divide the total standing charge displayed in your bill by the number of days in the period of your bill.

Who supplies my electricity?

Utility Warehouse Limited is responsible for the management and billing of your electricity supply on behalf of our wholly
owned subsidiary Electricity Plus Supply Ltd (registered in England number 5199935. Registered Office: Network HQ, 508
Edgware Road, The Hyde, London NW9 5AB), your licensed electricity supplier. VAT Number: 135 5949 86.

A few key terms

kWh – kilowatt hour - a standard measurement of energy
Supply number – a unique number given to your electricity
supply Meter Serial Number – you will find this serial number
on your meter(s)

Not happy with your service?

If you feel we’ve let you down with our energy services,
It’s easy to get free, independent advice so that you
please let us know on 0333 777 0 777 or at
‘Know your rights’ as an energy consumer. You might
uwdc.co.uk/email. We’ll work to resolve your complaint
want to get a better deal, find out how to make a
within one working day. If you’re unhappy with how we
complaint, get advice about the quality of your energy
deal with your complaint, please ask to speak to a member
supply, or ask for help if you’re struggling to pay your
of our management team or one of our specialist teams.
bills. To ‘Know your Rights’ visit
If your complaint isn’t resolved within the expected
www.citizensadvice.org.uk/energy for up to date
timescale, please contact our Member Resolutions team
information or contact the Citizens Advice consumer
on 0333 003 5 648 or at [email protected].
service on 03454 04 05 06.
You can also write to them at Member Resolutions,
Network HQ, 508 Edgware Road, The Hyde, London NW9 If we haven’t managed to resolve your complaint to your
5AB. satisfaction within eight weeks, you can contact the
Ombudsman Services: Energy on 0330 440 1624 or via
ombudsman-services.org/energy. They offer a free,
independent service for investigating complaints.
 How to pay your balance

Clubhouse By bank transfer

You can pay by debit or credit card through our To make an electronic payment from
Clubhouse app or visit uwdc.co.uk/clubhouse. your bank account, use these details:
Account Name: Utility Warehouse Limited
Bank Account Number: 80256684
By phone Sort Code: 20-00-00
Call us on 0333 777 0 777 to pay by debit or Bank Name: Barclays Bank
credit card.
Please include your Utility Warehouse
membership number 9515808 as your payment
reference.


By post
Please make cheques or postal orders payable to
‘Utility Warehouse Limited’.
Remember to enclose this payment slip, and write
Member name: Ms Valerija
your membership number 9515808 clearly on
Sarova Membership number:
the back of the cheque or postal order. Please
9515808 Bill total: £52.05
send to:
Finance Department, Utility Warehouse Limited,
Network HQ, 508 Edgware Road, London NW9
5AB

Bill date: 6 April 2023 Membership number: 9515808 Bill number: 146120924 Page 5 of 6
 The Direct Debit Guarantee
This guarantee should be detached and retained by the payer.
This Guarantee is offered by all banks and building societies that If an error is made in the payment of your Direct Debit, by the
accept instructions to pay Direct Debits. Utility Warehouse Limited or your bank or building society, you
are entitled to a full and immediate refund of the amount paid
If there are any changes to the amount, date or frequency of from your bank or building society. If you receive a refund you
your Direct Debit, the Utility Warehouse Limited will notify you are not entitled to, you must pay it back when the Utility
three working days in advance of your account being debited Warehouse Limited asks you to.
or as otherwise
agreed. If you request the Utility Warehouse Limited to collect a You can cancel a Direct Debit at any time by simply contacting
payment, confirmation of the amount and date will be given to your bank or building society. Written confirmation may be
you at the required.
time of the request. Please also notify Utility Warehouse Limited.

Instructions to your Bank or Building Society to pay by

Direct Debit
Please fill in the whole form including official use box Serviceuser number
using a ball point pen and send it to:6

ce
72839 8
Finance Department, Utility Warehouse Limited,
Network HQ, 508 Edgware Road, London NW9 5AB

Referen
951580
Name(s) of account holder(s)

For Utility Warehouse Limited official use only

(this is not part of the instruction to your
bank/building society)
Member name: Ms Valerija Sarova
Bank/Building Society account number Membership number: 9515808
Instruction to your Bank or Building Society:
Please pay Utility Warehouse Limited Direct Debits from
Branch sort code the account detailed in this Instruction subject to the
safeguards assured by the Direct Debit Guarantee. I
understand that this Instruction may remain with Utility
Warehouse Limited and, if so, details will be passed
Name and full postal address of your Bank/Building electronically to my Bank/Building Society.
Society
To: The Manager Bank/building society Signature(s)

Address

Postcode Date

D D M M Y Y Y Y
Bill date: 6 April 2023 Membership number: 9515808 Bill number: 146120924 Page 6 of 6