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B.2.3.3,, B.3.3.2. - Emergency Response Plan

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20 views43 pages

B.2.3.3,, B.3.3.2. - Emergency Response Plan

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surnil7785
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© © All Rights Reserved
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JAY PRECISION PRODUCTS Safety Compliance Manual

Emergency
INDIA PVT. LTD. Doc: JPPIPL/Safety/PRO/01(i)
Response Plan
Revision No.01 Effective Date:01/04/2021
Reviewed On: 31/03/2022
Next Revision Date: 31/03/2023

TABLE OF CONTENTS

1.0 Definition
1.1 Contingency Plan
1.2 Specific Objectives
1.3 Key Stages for preparation of a Contingency Plan
1.4 Key Stages after preparation of a Contingency Plan

2.0 Contingency Plan for JPPIPL Industries.


2.1 Responsibilities of Director of Emergency
2.2 Responsibilities of Site Incident Controller
2.3 Responsibilities of Fire Coordinator
2.4 Responsibilities of Incident Coordinator (Safety Manager)
2.5 Functions of the Command Center

3.0 Emergency Response Teams


3.1 Training of Emergency Response Teams
3.2 Operating Instructions of Emergency Response Teams
3.3 Responsibilities of all Employees
3.4 Communication Equipment
3.5 Evacuation Routes

4.0 Action Plan for Contingencies


4.1 Contingency Plan for Fire Outbreak
4.2 Preventive Measures
4.3Fire Drill for person noticing fire.
4.4 Instructions for personnel’s trained firefighting.
4.5 Instructions for a Major Fire.
4.6 Actions after the Contingency.

5.0 Contingency Plan for Earthquakes


5.1 Preventive Measures
5.2 Action after the Contingency

6.0 Contingency Plan for an Explosion


6.1 Preventive Measures
6.2 Action after the Contingency

7.0 Contingency Plan for Food Poisoning

8.0 Bomb Threat


JAY PRECISION PRODUCTS Safety Compliance Manual
Emergency
INDIA PVT. LTD. Doc: JPPIPL/Safety/PRO/01(i)
Response Plan
Revision No.01 Effective Date:01/04/2021
Reviewed On: 31/03/2022
Next Revision Date: 31/03/2023

9.0 Unauthorized Entry

10.0 Bomb Threat Procedures


10.1 Procedure on receiving a Threat
10.2 Evaluating and documenting the threat
10.3 Analysis
10.4 Instructions while speaking to a caller.
10.5 Bomb Threat Documentation checklist.

11.0 Medical Emergency Procedures


11.1 Medical Emergency Notification
11.2 Initial First Aid Response.

12.0 Armed Robbery and Workplace Violence Emergency Procedures


12.1 Action if you encounter a theft in progress
12.2 Action after the theft
12.3 Workplace Violence

13.0 Other Emergencies.


JAY PRECISION PRODUCTS Safety Compliance Manual
Emergency
INDIA PVT. LTD. Doc: JPPIPL/Safety/PRO/01(i)
Response Plan
Revision No.01 Effective Date:01/04/2021
Reviewed On: 31/03/2022
Next Revision Date: 31/03/2023

1.0 DEFINITION:

• Contingency is an event or emergency or crisis situation that is likely to happen but it


cannot be predicted with pure certainty. It is the state of preparedness or readiness to
deal with emergency situations arising out of various events like –
• Fire
• Earthquake
• Food poisoning
• Bomb threat
• Explosion
• Armed Robbery & Theft in Workplace
• Mob Violence, etc.

• Due to the uncertainty of the situation, contingencies require plans, rapid


response, and special procedures to ensure the safety and readiness of
personnel, installations, and equipment.
• The aim of contingency planning is to minimize the impact of a foreseeable
event and to plan for how the organization will resume normal operations after the
event.

1.1 CONTINGENCY PLAN:

• The Contingency Plan provides preventive measures and training activities for employees
such as mechanisms for prevention and emergency care. It describes the control
activities, understood as measures of reacting to emergency situations

1.2 SPECIFIC OBJECTIVES:

a) To have an organizational structure in case of emergency


JAY PRECISION PRODUCTS Safety Compliance Manual
Emergency
INDIA PVT. LTD. Doc: JPPIPL/Safety/PRO/01(i)
Response Plan
Revision No.01 Effective Date:01/04/2021
Reviewed On: 31/03/2022
Next Revision Date: 31/03/2023

b) To identify and implement a process of prevention, forecasting, mitigation,


preparedness, response and recovery in case of disaster.

c) To determine threats, make vulnerability analysis and define the respective levels of
risk.

d) To establish a standard evacuation procedure for all personnel (employees, contractors,


visitors).

e) In case of people being injured, to have an organizational structure that provides


required medical assistance.

f) To plan evacuation drills to assess the reaction of the staff involved in any determined
emergency.

g) To promote among workers or employees an environment of trust and safety.

h) To develop reactive capability among employees.

1.3 KEY STAGES FOR PREPARATION OF A CONTINGENCY PLAN

• Identify possible contingencies (all the possible adverse and crisis scenarios)
• Specify the likely consequence
• Assess the degree of risk to each eventuality
• Determine risk strategy (to prevent a crisis and deal with one will it occur)
• Prepare plan and identify management responsibilities
• Test the plan (crisis simulation)

1.4 KEY STAGES AFTER PREPARATION OF THE CONTINGENCY PLAN

• Communicate the plan to all employees in the plant.


• Inform people of their roles and responsibilities as per the plan.
• Provide necessary training for people to fulfill these roles and responsibilities.
• Conduct disaster drills where practical.
• Assess the results of training and drills, and make any necessary changes.
JAY PRECISION PRODUCTS Safety Compliance Manual
Emergency
INDIA PVT. LTD. Doc: JPPIPL/Safety/PRO/01(i)
Response Plan
Revision No.01 Effective Date:01/04/2021
Reviewed On: 31/03/2022
Next Revision Date: 31/03/2023

• Review the plan on a regular basis, especially if there are relevant technological,
operational, and personnel changes.
• Distribute revised plans throughout the company, and make sure the old plan is discarded.
• Audit the plan periodically:
• Review the risks to the organization.
• Analyze efforts to control risk by comparing actual performance to the performance level
described in the contingency plan.
• Recommend and make changes, if necessary.

2.0 CONTINGENCY PLAN FOR JPPIPL -

• For a contingency plan to be workable and successful it is very important to have a


separate organization consisting of key decision makers and teams with specific
responsibilities. The organization for JPPIPL will comprise of the following personnel –

• Director of Emergency : HR Head


• Site Incident Controller : Safety Officer
• Incident Controller 2 : Security Manager
• Incident Coordinators : Security Supervisor
• Incident Coordinators : Maintenance Manager, HR Executive,
• Emergency Response Teams: Security Personnel, First Aiders, Area Fire
Wardens

2.1 FUNCTIONS OF DIRECTOR OF EMERGENCY

• The Director of Emergency main task is to establish, implement and evaluate the
Contingency Plan, in coordination with different groups.

• Manage the resources allocated, following the rules and procedures established by the
project.
JAY PRECISION PRODUCTS Safety Compliance Manual
Emergency
INDIA PVT. LTD. Doc: JPPIPL/Safety/PRO/01(i)
Response Plan
Revision No.01 Effective Date:01/04/2021
Reviewed On: 31/03/2022
Next Revision Date: 31/03/2023

• He oversees the organization and the conditions necessary to ensure the success of the
evacuation.

• He will also ensure compliance with the emergency plan ensuring the administrative,
technical and logistical resources for its implementation, maintenance and commissioning.

• In an emergency, he is the person who will assume the communications' control and
management and is therefore responsible for making decisions such as: partial or total
evacuation and shut-down activities.

• Give support and back up to the organizational structure of the emergency plan taking
leadership of it.

• Participates in the selection process of members of different groups of the ERT.

• Develops, revises and implements the operational procedures and regulations policy for the
conditions of company-specific hazards in their stages of prevention, care and recovery.

• Establishes lines of authority and allocation of responsibilities to ensure compliance with


plans and of the ERT.

• Coordinates beforehand with agencies working in emergencies, and in advance establishes


procedures to follow if necessary.

• Encourages each member of the ERT, to cooperate, participate and comply with the
provisions of the Contingency Plan and training programs.

• Evaluates periodically the activities scheduled by the ERT.

• Conducts an overall plant emergency drill at least once a year.

• Keep inform the MD of the evacuation orders, if declared for any major emergency.

2.2 RESPONSIBILITIES OF SITE INCIDENT CONTROLLER:

• The site incident controller i.e. the Safety Officer will be responsible to take charge in any
situations of exigency on site.

• He will overall be responsible to ensure the functioning of the Command center with 24*7
monitoring of the Fire Alarm Panel, CCTV systems and Access Control Systems, PA
equipment, Wireless Communication Systems.
JAY PRECISION PRODUCTS Safety Compliance Manual
Emergency
INDIA PVT. LTD. Doc: JPPIPL/Safety/PRO/01(i)
Response Plan
Revision No.01 Effective Date:01/04/2021
Reviewed On: 31/03/2022
Next Revision Date: 31/03/2023

• Conduct regular inspections of existing firefighting equipment (under the Fire team) in their
area of responsibility.

• Check the operation of the alarm transmission mechanisms within the company and to
support areas from local authorities.

• Oversee the operation of pumps and valves of the firefighting system.

• Provide training to members of the Emergency Response Team, in management and


disaster prevention.

• Makes the Contingency Plan known to all members of the Plant Employees.

• Keeps the group coordinators always informed on changes or security policies adopted by
him or by the general management.

• Receives the alarm or communication and activates the Contingency Plan.

• If the alarm is communicated by a person, inquires with the leader of the respective area or
inspection by Security as to the type and characteristics of the emergency.

• Makes decisions and takes control actions not provided for the emergency. Assesses and
communicates the needs of:

• Evacuation to Director of Emergency

• Intervention group or domestic support (Emergency Response Team)

• Intervention teams or external support (Fire Station, Local police, Local Hospital,
among others.)

• Maintain the number of ERT in accordance with the requirements of coverage for the
company.

• Receive reports of safety inspections carried out by the control groups and fire prevention,
evacuation, rescue, first aid, to give the corresponding processed correction of anomalies.

• Coordinate with the agencies in emergency care, the procedures to be followed in each
case.

• Plans and maintains the organization of the group.

• Take corrective actions to handle & normalize any emergency of minor nature not
pertaining to Evacuation procedures/orders.
JAY PRECISION PRODUCTS Safety Compliance Manual
Emergency
INDIA PVT. LTD. Doc: JPPIPL/Safety/PRO/01(i)
Response Plan
Revision No.01 Effective Date:01/04/2021
Reviewed On: 31/03/2022
Next Revision Date: 31/03/2023

2.3 RESPONSIBILITIES OF INCIDENT FIRE COORDINATOR:

• It is directly responsible for monitoring under normal conditions equipment fire protection.

• Ensure adequate operation at the time of an emergency.

• Coordinate the necessary resources for the proper functioning of each team.

• Obtain basic knowledge of fire and fire control methods.

• Conduct trainings and practices that enable them to acquire the necessary skills to perform.

• Participate in defining the elements needed to perform their work safely.

• Perform preventive maintenance of equipment.

• Carry out inspections of workplaces, report abnormal conditions and suggest methods of
control.

• Train other staff members in aspects of fire prevention and control.

• Know the different fire hazards that are present in their area of responsibility and monitor
their control.

• Respond promptly to any emergency situation that is present on the premises of the
company, using equipment available to take care of them.

• Act in coordination with other response teams and follow the instructions given by the site
incident controller of the emergency response team.

• Support the evacuation of the facility and possible rescue of trapped personnel.

• Perform debris removal, collect and clean the equipment used in emergency care.

• Assess the procedures performed and, if necessary, suggest any amendments.

• Prepare report on what happened, possible causes, actions, and recommendations for
correction.

• Carry out the preparation of the equipment needed to respond to another emergency in the
shortest time possible.

2.4 RESPONSIBILITIES OF INCIDENT COORDINATOR: MEDICAL TEAM


GROUP LEADER
JAY PRECISION PRODUCTS Safety Compliance Manual
Emergency
INDIA PVT. LTD. Doc: JPPIPL/Safety/PRO/01(i)
Response Plan
Revision No.01 Effective Date:01/04/2021
Reviewed On: 31/03/2022
Next Revision Date: 31/03/2023

 He will ensure the maintenance of first aid equipment and identify the needs of acquiring
new equipment to enable the proper care of the wounded.

• Plans and directs the operation of the First Aid group.

• Makes list of officials for each of the areas of the project and submits permanent disabilities
or illnesses and constantly updated.

• Provides whatever is necessary for preparing and training the group.

• Checks that first aid and medical equipment is maintained and used properly

• Participate in training and simulations that will enable them to master the knowledge and
skills to administer first aid.

• Define the elements and equipment necessary to perform their work.

• Regularly check the provision of first aid kits and the state of the support elements available
and keep them in condition to be used at any time.

• Perform the location and classification of health facilities in the vicinity of plant premises
according to their distance and level of care.

• Collaborate in the evacuation of staff from any area where they might be.

• Move the equipment needed to provide first aid care for injuries.

• Provide immediate first aid.

• Under the supervision of attending physician, coordinate and monitor the movement of the
injured to health facilities.

• Complete the report of the care given to each one of the victims or injured.

• Confirm the number of casualties and monitor the overall situation.

• Assess the quality and timeliness in providing first aid.

• Make recommendations for the adjustment of procedures or attention plans.

• Inspect, clean and replenish the elements and equipment used for the care of the injured
leaving them in proper conditions to be used again.

2.5 FUNCTIONS OF COMMAND CENTRE:


JAY PRECISION PRODUCTS Safety Compliance Manual
Emergency
INDIA PVT. LTD. Doc: JPPIPL/Safety/PRO/01(i)
Response Plan
Revision No.01 Effective Date:01/04/2021
Reviewed On: 31/03/2022
Next Revision Date: 31/03/2023

• Announce on PA system the exact nature of emergency.

• To cordon off the affected area or areas in an emergency.

• Restrict the entry and control the exit of people to the facility in coordination with the
Incident Controller.

• Prevent acts of theft and/or vandalism with the security groups.

• Immediately notify External Support Groups (Fire Brigade, Local Hospital, Local Police,
among others), according to indications given by the Incident Controller and Director of
Emergency.

• Provide assistance to the ERT & other support group during and after the emergency.

• Provide support and guidance to external emergency services upon arrival and enter the
company premises.

• The following equipment will be maintained in the command center for emergencies.

• Fire alarm control panel,


• Live Monitoring of CCTV
• Motorola
• Public address system
• Telephones (both internal & external)
• List of important (internal & external) telephone numbers,
• Emergency lights, torch lights,
• First aid box (with all the items, names of qualified first aiders etc.)
• Updated plan /layout of the unit showing fire safety equipment, fire pump
room, fire hydrants, smoke detectors, and hazards such as flammable
material storage areas, assembly points etc.

3.0 EMERGENCY RESPONSE TEAMS:

 The Emergency Response Team will form the first line of defense for any kind of
emergencies onsite.
 The main objective of the ERT team is to protect the life and physical integrity of
employees, workers and visitors who are in the offices or other working areas of the plant at
the time of an emergency, moving them to safety with the lowest risk possible.
 The ERT in the JPPIPL plant will comprise majorly of trained security personnel qualified in
Fire and Safety.
 Nominated and trained employees will be a part of the fire teams for the various different
areas of the plant.
JAY PRECISION PRODUCTS Safety Compliance Manual
Emergency
INDIA PVT. LTD. Doc: JPPIPL/Safety/PRO/01(i)
Response Plan
Revision No.01 Effective Date:01/04/2021
Reviewed On: 31/03/2022
Next Revision Date: 31/03/2023

 The aim of the ERT will be to provide 24 *7 cover to plant for dealing with any kind of
emergencies.
 Weekly training will be conducted by the Safety Officer for the ERT. Records for the same
will be maintained.
 Mock drills for the ERT along with Fire Coordinator and Site Incident Controller will be
conducted once in a quarter.
 Nominal roll of the ERT will be maintained in the command center at all times.
 The ERT team will consist of
o 1 Supervisor
o 5 guards.
o Trained ERT Employees
 In case of any additional requirement ERT team will be required from the off shift Security
personnel at the residential complex. Quarterly Mock drills will be conducted and
maintained on record.
 A directory of emergency contact numbers will be maintained in the command center and
will be displayed in an appropriate location.

3.1 TRAINING OF THE EMERGENCY RESPONSE TEAMS .

• The Emergency response team and employees will be trained regularly to update their
knowledge on management and control of emergencies and contingencies that apply to
different groups. Quarterly fire training drills will be carried out for the ERT and for the
employees. The aim will be to cover all the employees of the plant twice a year and to get
them trained in the usage of Fire Hydrants and extinguishers for any kind of fire incident
onsite

• This programming will be published periodically in the activities schedule.

• The training will be based on the following topics:

i. First Aid: Attitude of the volunteer helper, evaluation of the injured, rescue
technique: cardio pulmonary resuscitation, altered consciousness, shock, soft
tissue injuries, wounds, bleeding, immobilization, bandaging, and first aid
techniques.

ii. Prevention, control and firefighting: chemistry and physics of fires;


differences between fire and conflagration, the fire tetrahedron, kinds of fires
and fuels, fire extinguishing systems, and the use of fire extinguishers

iii. Evacuation and rescue: effective communication, evacuation, relocation of


people, salvage of material belongings and evacuation process, basic
JAY PRECISION PRODUCTS Safety Compliance Manual
Emergency
INDIA PVT. LTD. Doc: JPPIPL/Safety/PRO/01(i)
Response Plan
Revision No.01 Effective Date:01/04/2021
Reviewed On: 31/03/2022
Next Revision Date: 31/03/2023

transportation of injured personnel, coordination of evacuation process, and,


basic rules for evacuation of personnel.

iv. Practice Drills of possible emergencies in the respective area

3.2 OPERATING INSTRUCTIONS OF THE EMERGENCY RESPONSE TEAM

Action Plans Notification Response

General Evacuation Alarm and on Evacuate to Assembly


Announcement Area
Bomb Threat Call the Command Document Call
Procedure Centre
Medical Emergency Call the First Aid If Trained, Give Aid
Team

Earthquake Building becomes Take Cover, Then


unstable Evacuate
Procedure/Structural
Failure

Fire Reporting & Alarm System


Reporting of Fire Call the Command Give Location & Details
Centre

All Clear Incident Controller to Return to Normal Activities


notify

Evacuation Routes
Know the primary and alternate escape routes from your department, all areas of the building you
may enter, and your assigned assembly area.

3.3 RESPONSIBILITIES OF ALL EMPLOYEES


JAY PRECISION PRODUCTS Safety Compliance Manual
Emergency
INDIA PVT. LTD. Doc: JPPIPL/Safety/PRO/01(i)
Response Plan
Revision No.01 Effective Date:01/04/2021
Reviewed On: 31/03/2022
Next Revision Date: 31/03/2023

a) Know the location of the nearest fire extinguisher in all areas which they enter.
b) Assist visitors who are on company property during emergencies.
c) Know the Action Plans and follow them when initiated.
d) If an evacuation alarm sounds, evacuate immediately to your assembly area.
e) Not every emergency can be covered by preset plans. In these cases, use your best
judgment.
f) If smoke is present, employees will stay beneath the smoke while evacuating
g) Initially, there will be an alarm system – Siren warning system which will be sounded from
the Command Centre to alert all the staff in the plant of the possible nature of emergency.

3.4 COMMUNICATION EQUIPMENT:

• The communications system consists of:

• Mobile phones / Intercom.

• Public Address System

• Radio sets channel 8 manned by the Command Centre and at all Security points by
the security staff.

3.5 EVACUATION ROUTES:

• All personnel will evacuate the work area and go to the Emergency Assembly Points known
to everyone which will be pre - established.

• The main emergency exit route for the evacuation of the work fronts will be marked with
warnings to guide the personal information to the Emergency Assembly Point, located at an
exterior or safe area.

• Workers and visitors, will arrive by the available routes to the established Emergency
Assembly Point.

4.0 ACTION PLAN FOR CONTINGENCIES

a) Raise an alarm when you notice any emergency.

b) Stay calm and focus oriented about the happenings around you without getting panic.
JAY PRECISION PRODUCTS Safety Compliance Manual
Emergency
INDIA PVT. LTD. Doc: JPPIPL/Safety/PRO/01(i)
Response Plan
Revision No.01 Effective Date:01/04/2021
Reviewed On: 31/03/2022
Next Revision Date: 31/03/2023

c) Always try to move out from the offices and other closed workplaces to open spaces
preferably to Emergency Assembly points.

d) Never get indulge in any rescue or salvage activities unless you are instructed or
qualified to do so.

e) Inform your supervisor or the Incident Controller if you are sure about the exact location
or cause of any emergency to help the ERT to respond quickly to situations.

4.1 CONTINGENCY PLAN IN CASE OF FIRE OUTBREAK :

•The fire is a phenomenon that occurs when one or more combustible or flammable
materials are consumed in an uncontrolled way by fire, causing losses in lives and
property.

•The initial stage of a fire is called fire outbreak, it is at this stage where all people with basic
knowledge of this risk, can intervene and prevent the fire.
JAY PRECISION PRODUCTS Safety Compliance Manual
Emergency
INDIA PVT. LTD. Doc: JPPIPL/Safety/PRO/01(i)
Response Plan
Revision No.01 Effective Date:01/04/2021
Reviewed On: 31/03/2022
Next Revision Date: 31/03/2023

•There are four classes of fires (A, B, C, D). Fires can be set off by different factors:
chemical, physical, mechanical or electrical.

•They can occur because of facilities or equipment,

• Ungrounded electrical connections (wiring),

•Accumulation, storage and improper handling of combustible materials, tank or fuel


spillage and for each of these kinds of fires, different substances are used to
extinguish them.

4.2 PREVENTIVE MEASURES:

a) To identify the chemical properties of the products being stored.

b) If possible do not store flammable products. If there is no alternative, keep them in closed,
containers and ventilated places.

c) Do not overload electric lines.

d) Avoid connecting more than one appliance in each outlet.

e) Redistribute equipment or install additional circuits.

f) No smoking in confined areas.

g) Do not throw matches, cigarettes into containers of solid waste collection.

h) Report the presence of gas or fuel leaks or flammable liquid spills

i) Identify fire exits and nearby phones to call external support groups.

j) Adapt specific sites for fuel supply and storage with Fire prevention Equipment.

k) Place fire extinguishers according to the combustible material and in the appropriate
places to provide emergency care.

4.3 FIRE DRILL FOR PERSON NOTICING FIRE


JAY PRECISION PRODUCTS Safety Compliance Manual
Emergency
INDIA PVT. LTD. Doc: JPPIPL/Safety/PRO/01(i)
Response Plan
Revision No.01 Effective Date:01/04/2021
Reviewed On: 31/03/2022
Next Revision Date: 31/03/2023

• Shout aloud Fire! Fire!! Fire!!! To draw attention of nearby people.


• Raise alarm – Pushing the button of Manual Call Point.
• On calling the Command Centre, one will also inform the following:
o Location, type and extent of fire
• Convey the message to nearest Security staff, if positioned on duty. Use telephone
(intercom) or send the nearby available person to inform the Command Centre.

4.4 INSTRUCTIONS FOR PERSONNELS TRAINED IN FIRE FIGHTING (IN CASE


OF MINOR FIRE ONLY)-

• Attempt to put out the fire.

• If electrical, installations are involved, attempt to switch off power supply or inform security
shift in charge to shut off power in the area.

• If running machines are involved, attempt to stop affected machine.

• Use CO2 / DCP extinguishers to put out fire involving electrical equipment and machine

• If ordinary solid combustibles like paper, tobacco etc., are involved in isolated fires, water
from hydrant outlets can be used judiciously for putting out such fire.

• While fighting fire, position yourself upwind so that you will be protected from flame and
radiant heat.

4.5 IF THE FIRE IS A MAJOR FIRE AND SPREADS RAPIDLY -

• Command Centre will take control of the situation.

• On assessing the risks, Incident Controller will decide the future course of action and
immediately inform the Director of Emergency.

• During off-working hours, Shift in-charge will be informed who in turn will relay the
message to the Command Centre operator on duty. Command Centre will
immediately notify the Incident Controller of the occurred emergency on site.

• Seek assistance from the Local Fire Brigade.


JAY PRECISION PRODUCTS Safety Compliance Manual
Emergency
INDIA PVT. LTD. Doc: JPPIPL/Safety/PRO/01(i)
Response Plan
Revision No.01 Effective Date:01/04/2021
Reviewed On: 31/03/2022
Next Revision Date: 31/03/2023

4.6 ACTIONS AFTER THE CONTINGENCY:

o ERT to maintain contact with employees from the area where the event took place.

o First Aid group to help those who need care.

o Personnel’s will not to return to the workplace until instructed by Incident Controller.

o If the electricity supply was interrupted, do not try to restore it until it is verified that it
will not cause any further damage.

o If anyone was injured, do follow up on attention and recovery.

5.0 CONTINGENCY PLAN FOR EARTHQUAKES:


JAY PRECISION PRODUCTS Safety Compliance Manual
Emergency
INDIA PVT. LTD. Doc: JPPIPL/Safety/PRO/01(i)
Response Plan
Revision No.01 Effective Date:01/04/2021
Reviewed On: 31/03/2022
Next Revision Date: 31/03/2023

• In the event of an earthquake and/or structural failure, there will be very little, if any,
warning time in which to react. Advise facility employees, contractors, and visitors (all
building occupants) to take the following actions:

a) If you are inside, protect yourself immediately by going under the nearest table or
desk.
b) During the tremors, do not attempt to exit the building. Most fatalities occur when
people fail to take cover.
c) When tremors have stopped, evacuate immediately. Damage to the structure is
likely.
d) Follow your facility’s general evacuation plan.
e) Do not enter a damaged building until the Director of Emergency gives approval to
reenter the structure.

5.1 PREVENTIVE MEASURES


JAY PRECISION PRODUCTS Safety Compliance Manual
Emergency
INDIA PVT. LTD. Doc: JPPIPL/Safety/PRO/01(i)
Response Plan
Revision No.01 Effective Date:01/04/2021
Reviewed On: 31/03/2022
Next Revision Date: 31/03/2023

• Identify the safest places on site where daily activities are carried out.

• In enclosed areas, identify resistant structural columns or sturdy resistant tables

• In open areas, locate places away from where building or construction debris or stacking
materials, walls, poles and wires of high and medium voltage or fallen buildings may be.

• Memorize, identify, and locate evacuation routes and Emergency Assembly Points.

• Do not place heavy or breakable objects on unsecured shelves or file cabinets

• Check that there are no electrical wires obstructing the exit routes.

• Do not place heavy objects and glass on the top shelves or racks, separate chemicals,
fuels, and glassware.

• Check the aqueducts and other facilities if any, and are in good condition: natural gas,
electricity and telephone.

• Maintain exits clear of obstructive objects.

• Maintain in good conditions storage systems for chemicals and fuels.

5.2 AFTER THE CONTINGENCY:

• Do not enter the affected area until you understand and meet the security conditions, and
receive reports from the area of communications, the Incident Controller.

• If someone was injured, keep track and do follow up.

• Report if there is any damaged or broken gas/ water/ sewer pipes, or open electrical
wiring at risk of electrocution.

• Make necessary repairs within the facility.

• Wait for instructions to return to the work area.


JAY PRECISION PRODUCTS Safety Compliance Manual
Emergency
INDIA PVT. LTD. Doc: JPPIPL/Safety/PRO/01(i)
Response Plan
Revision No.01 Effective Date:01/04/2021
Reviewed On: 31/03/2022
Next Revision Date: 31/03/2023

6.0 CONTINGENCY PLAN IN CASE OF EXPLOSION:

• The nature and quantity of materials stored, allows establishing a low probability of
explosion, as long as they are stored under safety regulations.

Flammable Products
Many products are actually flammable and should be stored away from any heat sources,
in a well-ventilated area and out of direct sunlight. Dented cans and damaged containers
that are used for flammable products should be disposed of safely. Look on the label to see
if they are combustible.

6.1 PREVENTIVE MEASURES


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• Do not store flammable products. In an absolutely necessary case, store in closed


containers, in a well-ventilated place.

• Avoid connecting more than one appliance in each outlet. Do not overload power lines.

• Redistribute equipment or install additional circuits

• No smoking in restricted areas

• Do not throw lighted matches or cigarettes butts in containers for solid waste collection

• Report the presence of gas or fuel leaks or spills of flammable liquids

• Identify emergency exits and nearest phones to call external support groups.

• Adapt specific sites for fuel storage and supply.

• Locate fire extinguishers according to the combustible material at the right places to
provide emergency care.

6.2 AFTER THE CONTINGENCY:

• Maintain contact with workers in the area where the incident happened.

• Help all those in need.

• Depending on the danger of the situation, do not to return to the workplace until instructed
by Director of Emergency to do so.

• If the electricity supply was interrupted, not try to restore it until it is verified that it will not
cause any further damage.

• If anyone was injured, keep track and do follow up.


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7.0 CONTINGENCY PLAN FOR FOOD POISONING:

a) Emergency situation may also arise due to Food poisoning. The emergency action plan is
as follows: -

o In case of food poisoning announcement will be made on broadcast for the


information of all employees.

o All the people affected have to be rushed to hospitals at the earliest possible means.
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o Immediately stop the distribution of food items which has resulted in food poisoning
and cordon off the area.

o Employees will be alerted about the emergency situation so that they can be
checked by medical representatives for any food poisoning symptoms.

o Food collected will be sent for inspection and investigation purpose.

o Incident Controller will take control of the whole situation.

8.0 CONTINGENCY PLAN FOR UNAUTHORIZED ENTRY

• Unauthorized / Force entry by unscrupulous elements or proxy labor through Main gate
entrance or by crossing over perimeter wall.

• In the above situation, the main gate entrance and all other gates/doors/shutters will be
closed and all the movements of entry/exit will be stopped.

• Security Control Room will broadcast the information.


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• Thorough search and check of all offices and other places will be carried out by Security
Team.

• All Department heads to carry out checks in their respective departments & correct head
count of their department strength will be given to incident controller.

• Any employee sighting any stranger or unknown person in their department is to inform the
Command Center.

10.0 BOMB THREAT:

A suspicious-looking box, package, object or container in or near your work area may be a
bomb or explosive material. Employees who by reason of their assignment might be
expected to receive a phone call, a verbal or physical threat. All company personnel must
know the procedures for handling a bomb threat. The procedures will be readily available
and in the hands of all facility
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a) Do not handle or touch the object.


b) Move to a safe area and call Security immediately.
c) Use a telephone in a safe area.
d) Do not operate any power switch and do not activate the fire alarm.

If there is an Explosion:

1. Take cover under sturdy furniture, or leave the building if directed to do so by


emergency responders.
2. Stay away from windows.
3. Do not operate any power switch or light matches.
4. Move well away from the site of the hazard to a safe location.

If you receive a Bomb Threat:

1. Stay calm and try to keep your voice calm.


2. Pay close attention to details. Talk to the caller to obtain as much information as
possible.
3. Take notes. Ask questions.
4. Call Security Manager or Security Supervisor and submit your notes from the telephone
call or the bomb threat letter or note.
5. Follow any instructions the Security Manager or Security Supervisor give you.

If you are told by emergency responders to evacuate the building, follow the evacuation
with the following additional steps:

1. Check your work area for unfamiliar items. Do not touch suspicious items; report them to
Security.
2. Take personal belongings when you leave

Bomb Threat Evacuation Procedures:

• Emergency situation may also arise in case of bomb threat. The action plan for the same is
as mentioned below:

• In case of bomb threat, the emergency hooter will be sounded and announcement will be
made for evacuation.

• Shutdown machines / equipment and vacate the place immediately. Swiftly move out from
their work places.
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• Assemble at the emergency assembly points marked or as instructed by the incident


coordinator.

• Area where bomb is suspected to be placed will be cordoned off and thorough search is to
be carried out by Security staff of any suspected items being placed. If traced, do not try to
touch it or open it.

• Inform the Local Police Station / Bomb Squad Team.

10.1 PROCEDURE ON RECEIVING A THREAT

• If you receive a call, document the call as outlined in the Bomb Threat Checklist
• Record the time and the exact words of the message with particular emphasis on the
description and the possible location of the device.
• Immediately inform the Command Centre for further necessary actions
• Immediately after evaluating the threat, the incident controller in coordination with the
Director of Emergency will decide whether there might be validity to the threat.
• Evacuation Procedure will be activated if required.

10.2 EVALUATING AND DOCUMENTING THE THREAT

• The majority of the bomb threats received are crank calls.


• There is frequently a clue to the validity of the threat in the message itself or in the attitude
and manner of the caller.
• It is extremely important to record the caller’s message exactly as it was given.
• After receiving a threatening call, a Bomb Threat Checklist will be completed immediately
after informing your Incident Controller/Command Centre to report the call.

10.3 DECIDING IF THE THREAT IS REAL

• A bomber, in placing the call, will usually prolong the call and furnish some detail as to the
location of the device and reasons for planting it.
• The call is frequently repeated.
• A crank caller tends to be abrupt and hurried.
• Seldom are details provided regarding the type of device, the location, and reasons.
• The crank caller repeats the call less frequently because of the fear of the call being traced.

10.4 WHAT TO DO WHILE SPEAKING TO A CALLER


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• Basic instructions are to be calm, be courteous.


• Listen carefully and do not interrupt the caller.
• Pretend difficulty with hearing the caller’s conversation.
• Engage the caller in conversation mode.
• Analyze whether the caller appeared familiar with the facility or building when he or she
described the location of the bomb(s) or device(s)?
• If the caller seems agreeable to further conversation, ask questions like the following, jotting
down his or her responses.
 What kind of bomb or device is it?
 What does it look like?
 How many devices did you place?
 Did you place the bomb? Why?
 When will it/they go off? At a certain hour?
 How much time remains until it goes off?
 Where is it located? In which building? In which area?
 Will the bomb cause a fire?
 What will cause it to explode?
 Why are you doing this?
 From where are you calling?
 What is your address?
 What is your name?
 If the building is occupied, inform the caller that if the device detonates (goes off) it
could cause injury or death.

10.5 BOMB THREAT DOCUMENTATION CHECKLIST

• Message Recording Format:

Exact message received:


__________________________________________________
___________________________________________________________________
___
___________________________________________________________________
___
___________________________________________________________________
___
___________________________________________________________________
___
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To be completed after contacting your Incident Coordinator/ Command


Center.

• Name of person receiving call: ____________________ time: _______date:


______
• Caller’s identity:
o Male ______ Female ______ Adult ______ Juvenile _______ approximate age:
______
• Origin of call (if you can tell or ask):
o Local _______ Long Distance ______ Booth ______ Internal (from within
building) ____
• Vocal characteristics Speech
o Loud _____ Soft _____ Fast _____ Distorted ……… High Pitch _____ Deep
_____ Distinct _____ Nasal____ Pleasant _____ Stutter Intoxicated _____ Other
_____ Slurred _____ Other_____ Slow
• Language Accent
o Excellent _____ Good _____ Local _____ Regional_____ Fair _____ Poor
_____ Foreign _____ Foul _____ Other _____ Not local
• Manner/ Background noises
o Calm _____ Angry _____ Machinery _____ Trains_____ Rational _____
Irrational _____ Bedlam _____ Animals_____ Coherent _____ Incoherent _____
Music _____ Quiet_____ Emotional _____ Office Machine_____ Voices _____
Street_____ Righteous _____ Laughing _____ Party Atmosphere. _____ Other

11.0 MEDICAL EMERGENCY PROCEDURES:

• The following describes the procedure that facility personnel will follow in the event of a
serious injury, illness, or death.
• This procedure covers employees, visitors, contractors, and vendors.

11.1 MEDICAL EMERGENCY NOTIFICATION:


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a) In the event of a serious injury or illness of a person, contact the Command Centre. The
Command Centre will notify the Local Hospital for emergency care.
b) When you make contact with the person taking the call:
 Identify yourself.
 Give the location of the victim and his or her identity, if known.
 Describe the victim’s condition.
 Tell whether he or she is breathing and alert.
c) If internal contact is not possible, the person finding the victim will contact the appropriate
outside agency directly and relay the victim’s condition.

11.2 INITIAL RESPONSE FIRST AID:

a) First survey the area to see if it is safe to enter.


b) Do respond quickly, using accepted standards of care.
c) Do not attempt to move anyone who is unconscious, has a broken limb, or injured back.
d) Keep the injured person from moving.
e) Administer first aid as trained. Practice Universal Precautions.
f) Do check for breathing/open airway. Administer rescue breathing, if needed.
g) Do administer CPR if needed (if you are trained and it is safe to do so).
h) Do try to stop severe bleeding.
i) Do treat for shock and make patient comfortable.
j) Do get all information concerning the patient and accident or illness if person is
conscious (signs, symptoms, allergies, medication taken, pertinent past illnesses, last
oral intake, events leading to pertinent past illnesses, events leading to the illness/injury).
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12.0 ARMED ROBBERY AND WORKPLACE VIOLENCE EMERGENCY


RESPONSE PROCEDURES:

a) Instruct employees to take the following daily precautions to prevent break-ins and thefts
at your facility.
b) Check all doors, windows & other entry/exit points are intact and without any breakages
c) Do not discuss cash levels and security procedures outside of work.
d) Be alert for suspicious persons loitering in or near the workplace.
e) Be alert for unfamiliar or suspicious vehicles near the workplace.
f) Report all suspicious activity to the Security Manager.

12.1 ACTION IF YOU ENCOUNTER A THEFT IN PROGRESS:


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• If employees encounter a robbery taking place, follow these procedures.


 Remain calm and avoid any action that might incite the thief to act violently.
 The thief may be nervous, and further excitement by the employee can cause him to panic
and harm the employee or bystanders.
 Obey instructions, even if it appears that employees cannot be harmed. Money and
property are not worth the price of a life.
 Activate an MCP alarm at a safe time.
 Inform the Senior Manager EHS of the theft incident

12.2 AFTER THE ROBBERY:

• Immediately after the robbery, ensure that no employees have been injured. Once that has
been established, follow these steps:
o Close and secure the office until the police arrive. This procedure will help preserve
the scene of the crime for fingerprints and other physical evidence.
o Preserve any notes that the robber may have written, such as a request for
money/valuables.
o Immediately call the Security Manager or Command Centre who in turn will notify the
Local Police Station.
o Each employee involved in the incident will write down their own description of the
robber and events.

12.3 WORKPLACE VIOLENCE:

• All employees are entitled to a safe and violence-free workplace.


• Do not get involved in any conflict or confrontation with any personnel
• Always keep the Senior Manager EHS informed of any contentious issues for appropriate
timely actions.
• Always report issues that may lead to workplace violence in future to the Senior Manager
EHS for corrective timely security actions.
• Let the Security decide the future course of actions for all Workplace Violence issues rather
than handling the matter on own individual level.
• If you know of a potential concern or need to report an incident, contact your supervisor or
Senior Manager EHS at the earliest means to take necessary possible steps to avoid
violence in any form.
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ChemicalSpillResponseGuideline

Safety Committee will ensure safe handling procedures & practices in the Chemical Storage area to
avert any accidents resulting in the release of chemicals. It is essential that all chemical handling
personnel have a spill response plan that includes appropriate procedures and materials to
adequately contain and clean up a chemical spill. The following procedures will help chemical
storage personnel design an effective spill control plan for their chemical storage. These
procedures tell you how to prepare your own spill kit and give you step-by-step instructions for spill
cleanup. They also outline when and who to call for assistance.

SPILLRESPONSEPROCEDURESMAJORSPILL

In the event of a spill which:

• Involves the release of a type or quantity of a chemical that poses an immediate risk to health; or
• Involves an uncontrolled fire or explosion:

1) Evacuate the building by activating the nearest fire alarm.


2) Call Security or ERT and give details of the accident including location, types of hazardous materials
involved, and whether there is personal injury.
3) If the accident involves personal injury or chemical contamination, follow the above steps as
appropriate and at the same time:
i Move the victim from the immediate area of fire, explosion, or spill (if this can be done
without further injury to the victim or you).
ii Locate nearest emergency eyewash or safety shower. Remove any contaminated clothing
from the victim and flush all areas of the body contacted by chemicals with copious amounts
of water for 15 minutes.
iii Administer first aid as appropriate and seek medical attention.

SPILLRESPONSEPROCEDUREMINORSPILL

In the event of a spill involving the release of a type or quantity of a chemical which does not pose
an immediate risk to health and does not involve chemical contamination to the body:

1) Notify Security Manager of the accident.


2) Isolate the area. Close chemical storage area door and evacuate the immediate area if necessary.
3) Remove ignition sources and unplug nearby electrical equipment.
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4) Establish exhaust ventilation. Vent vapours to outside of building only (open windows and turn on
fume hoods).
5) Locate spill kit.
6) Choose appropriate PPE (goggles, face shield, impervious gloves, over coat, apron, etc.)
7) Confine and contain spill.
8) Acid and base spills should be neutralized prior to cleanup. Cover with appropriate absorbent
material.
9) Sweep solid material into a plastic dust pan and place in a sealed container.
10) Wet mop spill area. Be sure to decontaminate broom, dustpan, etc.
11) Put all contaminated items (gloves, clothing, etc.) into a sealed container or plastic bag.
12) Return spill kit to storage location and arrange for used contents to be replaced.
13) Inform the Chemical storage owner or Security Manager.

SPILLRESPONSEPROCEDUREGREATERTHAN2.51, VERYTOXICORAFIREHAZARD

Contact immediately: Safety Officer and follow one of the procedures listed above.

SPILLSREQUIRINGSPECIALPROCEDURES

BROMINE
• Neutralize spill with a 5% solution of sodium thiosulfate.
• Absorb with inert absorbent material

HYDROFLUORICACID
• Do Not use water
• See special emergency treatment instructions (located above the fume hood and in first aid kit)
• For spills of any amount of concentrated HF or buffered HF outside of a fume hood EVACUATE
CHEMICAL STORAGE AND CALL FOR SECURITY ASSISTANCE
• Neutralize with soda ash or lime (or absorb spill with special HF spill pillow). Absorb with inert absorbent
material

MERCURY
• Use a special mercury spill kit
• Use aspirator bulb or suction device to collect mercury beads (DO NOT USE VACUUM CLEANER).
• Mop up mercury with mercury decontaminating powder.
• Contact the Occupational Hygiene Advisers and ask for assistance if you are unable to accomplish
adequate clean up.
• Label waste with a Hazardous Chemical Waste Tag and inform Marshall Butterworth (51418) that the
sealed waste container needs to be picked up and disposed of.
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ACIDANDCAUSTICSPILLS(DONOTUSEFORHF)

• Ensure you are wearing appropriate protective clothing (goggles, gloves and shoes, respirator)
• Ensure area is well ventilated
• Neutralise and absorb spill e.g. sodium bicarbonate
• Scoop up waste is plastic waste bags
• Mop floors after clean-up

ALKALIMETALS(LITHIUM,SODIUM,MAGNESIUM,POTASSIUM)
• Smother with dry sand or cover with contents from a Class “D” fire extinguisher. Use of a Class “D”
fire extinguisher is the preferred extinguishing method.
• Avoid contact with water.

CHEMICALSPILLKITCONTENTS

Every chemical storage that uses chemicals must have access to a spill control kit. The keys to an
effective spill kit is located in Control room. Spill kits should be strategically located around work
areas in fixed locations so they will be easily accessible. Although most spill kit contents are
common items which may be found throughout the lab, they must be consolidated for emergency
use.

Spill kits can be purchased through most supply vendors that sell chemicals or safety supplies.

The following is a list of recommended items that should be contained in a chemical spill kit.
However, it is important that spill kits be tailored to meet the specific spill control needs of each
chemical storage. Spill kits should be checked periodically, and restored after each use.

Absorbents:
• Universal Spill Absorbent - 1:1:1 mixture of Floor-Dry (or unscented kitty litter), sodium bicarbonate,
and sand. This all-purpose absorbent is good for most chemical spills including solvents, acids (not
good for hydrofluoric acid), and bases.
• Acid Spill Neutralizer - sodium bicarbonate, sodium carbonate, or calcium carbonate.
• Alkali (Base) Neutralizer - sodium bisulfate.
• Solvents/Organic Liquid Absorbent - Inert absorbents such as vermiculite, clay, sand, Floor-Dry, and
Oil-Dry.
• Bromine Neutralizer - 5% solution of sodium thiosulfate and inert absorbent.
• Hydrofluoric Acid - HF compatible spill pillow or neutralize with lime and transfer to a polyethylene
container.
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PERSONALPROTECTIVEEQUIPMENT (PPE)
• Goggles and Face Shield
• Heavy Neoprene Gloves
• Disposable Overcoat and Corrosive Apron
• Plastic Vinyl Booties
• Dust Mask/Respirator

CLEANUPMATERIAL
• Plastic Dust Pan and Scoop
• Plastic Bags (30 Gallon, 3 mil thickness) for contaminated PPE
• One Plastic Bucket (5 gallon polyethylene) with lid for spill and absorbent residues

OTHER
• Hydrofluoric Acid Antidote Gel - Calcium Gluconate
• Mercury Spill Kit - Aspirator Bulb and Mercury Decontaminating Powder
• Alkali Metals - Dry sand or a Class “D” Fire Extinguisher
• Acid Chlorides - Oil Dri, Zorb-All, or dry sand

FIRSTAIDFORSERIOUSCHEMICALSPLASHES

(INVOLVINGCORROSIVEORTOXICSUBSTANCESAND/ORLARGESKINAREAS)

FORCHEMICALSPLASHESTOTHEEYE
• FLOOD THE EYES WITH WATER FROM THE EMERGENCY EYE WASH
• Continue with running water for 20 minutes then seek medical attention from the Safety Coordinator

FORCHEMICALSPLASHESTOTHESKIN –
• FLOOD THE SKIN WITH WATER FROM THE EMERGENCY SHOWER
• Continue with running water for 20 minutes then seek medical attention from the University Health
Service or ambulance

DELEGATEPEOPLETOPHONE SECURITY020-69000665
• Inform Security via nearest location landline facility
• Note: Security will call an ambulance if required
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DELEGATEPEOPLETOOBTAINTHEMSDS
• Follow the first aid instructions on MSDS

CompleteanincidentreportusingtheOnLineInjuryandIncidentReportsystem

FIRSTAIDFORCHEMICALSPLASHES (INVOLVINGNONCORROSIVE,NONTOXIC
SUBSTANCESAND/ORSMALL SKINAREAS)

FORCHEMICALSPLASHESTOTHEEYE
• FLOOD THE EYES WITH WATER FROM THE EMERGENCY EYE WASH
• Continue with running water for 20 minutes then seek medical attention from the Safety Coordinator

FORCHEMICALSPLASHESTOTHESKIN
• Irrigate the skin with running water for 20 minutes then seek medical attention from the Safety
Coordinator

DELEGATEPEOPLETOOBTAINTHEMSDS
• Follow the first aid instructions on MSDS

Complete an incident report using the Injury and Incident Report system

CONTINGENCY PLAN FOR CYBER SECURITY


An organization must acknowledge that risk management controls may fail; thus, contingency
planning is necessary to help organizations anticipate and react to events that threaten
information security. Contingency planning entails the forming of four major components:
business impact analysis, incident response plan, disaster recovery plan, and business
continuity plan1. The following examples of these four components serve as a very basic
contingency plan responding to an event in which a computer virus is spreading through the
network of Organization.

Business Impact Analysis


1. Overview
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This Business Impact Analysis (BIA) is developed as part of the contingency planning
process for the Organization JPPIPL database server.
1.1 Purpose
The purpose of the BIA is to identify and prioritize system components by correlating them to
the mission/business process(es) the system supports, and using this information to
characterize the impact on the process(es) if the system were unavailable.
The BIA is composed of the following three steps:

1. Determine mission/business processes and recovery criticality. Mission/business


processes supported by the system are identified and the impact of a system disruption to
those processes is determined along with outage impacts and estimated downtime. The
downtime should reflect the maximum that an organization can tolerate while still maintaining
the mission.
2. Identify resource requirements. Realistic recovery efforts require a thorough evaluation of
the resources required to resume mission/business processes and related
interdependencies as quickly as possible. Examples of resources that should be identified
include facilities, personnel, equipment, software, data files, system components, and vital
records.
3. Identify recovery priorities for system resources. Based upon the results from the
previous activities, system resources can more clearly be linked to critical mission/business
processes. Priority levels can be established for sequencing recovery activities and
resources.

This document is used to build the Organization JPPIPL database server Information System
Contingency Plan (ISCP) and is included as a key component of the ISCP. It also may be
used to support the development of other contingency plans associated with the system,
including, but not limited to, the Disaster Recovery Plan (DRP) or Cyber Incident Response
Plan.
2. System Description
The database server is located in the server rack located on the FIRST floor room. Local
administrators connect directly through the local area network; other users connect indirectly
through the web server. Daily snapshot backup operations are conducted every day after
close of business.
3. Data Collection
3.1 Determine Process and System Criticality
Step one of the BIA process - Working with input from users, managers, mission/business
process owners, and other internal or external points of contact (POC), identify the specific
mission/business processes that depend on or support the information system.

Mission/Business Process Description

Query customer record Database retrieval of customer information (e.g.


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address, phone, payment information)

Store customer transaction Recording of customer purchases and credits

Authenticate user name and Stored procedure verifying user credentials


password
3.1 Identify Outage Impacts and Estimated Downtime
Outage Impacts
The following impact categories represent important areas for consideration in the event of a
disruption or impact.
Impact category: Cost
Impact categories for assessing category impact:

Mission/Business Process Cost/Impact

Query customer record Minimal

Store customer transaction Severe

Authenticate user name and password Moderate


Estimated Downtime
Working directly with mission/business process owners, departmental staff, managers, and
other stakeholders, estimate the downtime factors for consideration as a result of a
disruptive event.

 Maximum Tolerable Downtime (MTD). The MTD represents the total amount of time
leaders/managers are willing to accept for a mission/business process outage or disruption
and includes all impact considerations. Determining MTD is important because it could leave
continuity planners with imprecise direction on (1) selection of an appropriate recovery
method, and (2) the depth of detail which will be required when developing recovery
procedures, including their scope and content.

 Recovery Time Objective (RTO). RTO defines the maximum amount of time that a system
resource can remain unavailable before there is an unacceptable impact on other system
resources, supported mission/business processes, and the MTD. Determining the
information system resource RTO is important for selecting appropriate technologies that are
JAY PRECISION PRODUCTS Safety Compliance Manual
Emergency
INDIA PVT. LTD. Doc: JPPIPL/Safety/PRO/01(i)
Response Plan
Revision No.01 Effective Date:01/04/2021
Reviewed On: 31/03/2022
Next Revision Date: 31/03/2023

best suited for meeting the MTD

Incident Response Plan


The following incident response plan enumerates actions to be taken under conditions
before, during, and after an attack in which a virus is detected on a networked device.
Before an Attack
Users

1. Avoid inserting media (i.e. compact discs, flash drives, etc.) for which the source is not
trusted.
2. Do not open e-mail attachments from untrusted sources or attachments that have not been
scanned with anti-virus software.
3. Do not visit disreputable web sites or web sites that have been flagged as untrustworthy by
web browser services.

Technology Services

1. Ensure virus definition databases remain up-to-date; if possible, automate the download an
installation of such databases within anti-virus software.
2. Configure anti-virus software for real-time scanning of all possible system entry points (e.g.
e-mail, file downloads, boot sector scanning, etc.).
3. Update anti-virus software (not to be mistaken for virus definition databases) to the latest
revision as it becomes available.

During an Attack
Users

1. If a virus is detected, and prompted to delete or quarantine the infected file, quarantine the
file.
2. Disconnect the device from the network by either unplugging the network cable or disabling
the wireless adapter (typically a keyboard combination such as 'Fn' key + F2 key.
3. If the device exhibits odd behavior, power down the device using the power button or
unplugging the power chord if necessary.
4. Notify technology services immediately, and do not interact with the device until a
representative arrives.

Technology Services

1. Quarantine the file if the user has not already done so.
JAY PRECISION PRODUCTS Safety Compliance Manual
Emergency
INDIA PVT. LTD. Doc: JPPIPL/Safety/PRO/01(i)
Response Plan
Revision No.01 Effective Date:01/04/2021
Reviewed On: 31/03/2022
Next Revision Date: 31/03/2023

2. Deactivate the device's network adapter or power down the device if the user has not
already done so.
3. Power on the device in an environment isolated from the network and other users; scan all
contents of fixed and removable media.

After an Attack
Users

1. Scan all contents of the hard drive with anti-virus scanner.


2. Document suspected sources of the infection.
3. Submit documentation to technology services.

Technology Services

1. Review user report and anti-virus software logs for indication of the source of the infection.
2. Submit findings to peers and supervisors.
3. Configure network components to block traffic, e-mail, file transmission, and/or others from
the source.

Disaster Recovery Plan


This example disaster recovery plan portrays a scenario in which a computer virus has
pervaded the Organization JPPIPL network, all stations are assumed to be infected, and
data has been corrupted. The focus of the plan is placed on the Organization JPPIPL
database server, but it also provides some information on subsequent actions to be taking
during the disaster recovery effort, referring to other constituent disaster recovery plan
documents.

Roles and Responsibilities

 Security Incident Response Team (SIRT) Members: Qualify event as a disaster pending
approval of CISO or CIO; execute alert roster.
 Chief Information Security Officer (CISO): Contact CEO; approve qualification of event as
disaster; provide other approval as necessary.
 Chief Information Officer (CIO): Contact CEO; approve qualification of event as disaster;
provide other approval as necessary.
 Information Technology (IT) Technicians: Format server hard drive; install operating
system; install database management system; restore database backup.
JAY PRECISION PRODUCTS Safety Compliance Manual
Emergency
INDIA PVT. LTD. Doc: JPPIPL/Safety/PRO/01(i)
Response Plan
Revision No.01 Effective Date:01/04/2021
Reviewed On: 31/03/2022
Next Revision Date: 31/03/2023

 Network Technicians: Isolate systems from the physical network; establish subnetworks for
newly restored systems.
 Customer Service Representatives: Contact customers whose systems may have been
infected.

Priorities

1. Disconnect all stations from the physical network.


2. Deactivate wireless gateways.
3. Allocate a new subnetwork for restored systems.
4. Restore the database server.
5. Connect database to new subnetwork.
6. Restore the web server. Refer to Web Server Disaster Recovery Plan (DRP) documentation.
7. Connect web server to new subnetwork.
8. Restore workstations. Refer to Workstation DRP documentation.
9. Connect workstations to new subnetwork.
10. Restore mobile devices. Refer to Mobile Devices DRP documentation.
11. Activate wireless gateways on new subnetwork.
12. Connect mobile devices to wireless network as necessary.

Disaster Documentation
Actions outlined in the following steps are to be monitored by SIRT members; upon
completion of each action, SIRT members are to prompt individuals performing respective
actions for their signatures on the Database Server DRP Record document.

Actions

1. SIRT members have received approval for disaster classification, and contact IT technicians
and network technicians.
2. Network technicians disconnect the database server from the physical network.
3. IT technicians remove all removable media from the database server.
4. IT technicians perform a low-level format of all fixed media.
5. IT technicians install the operating system software.
6. IT technicians install the database management system software.
7. IT technicians restore database files from on-site backups.
8. After all other networked devices have been isolated, network technicians reconnect the
database server to the physical network.
9. Network technicians configure the database for the new subnetwork.
JAY PRECISION PRODUCTS Safety Compliance Manual
Emergency
INDIA PVT. LTD. Doc: JPPIPL/Safety/PRO/01(i)
Response Plan
Revision No.01 Effective Date:01/04/2021
Reviewed On: 31/03/2022
Next Revision Date: 31/03/2023

Business Continuity Plan


The following example of a business continuity plan (BCP) outlines the high-level actions
that occur to move Organization JPPIPL to the designated warm site.

BCP Actions

1. HR Head consults department leads to consider time for recovery and determine need for
business contingency.
2. HR Head announces business contingency is in effect.
3. HR Head works with local authorities to ensure human safety as needed.
4. Network managers and technicians move network operations to warm site.
5. IT managers and technicians assess ability to move existing systems to warm site.
6. IT managers and technicians requisition new equipment to be delivered to warm site as
needed.
7. Network technicians validate warm site's network infrastructure and telecommunications
capabilities.
8. IT managers and technicians install/restore systems at warm site.
9. Network technicians connect systems to warm site network.
10. Network technicians update public domain name records.
11. Network technicians inform customer service representatives of changes to telephone
numbers, public IP addresses, etc.
12. Customer service representatives contact customers with new contact information.

13.0 OTHER EMERGENCIES:

• In case of any employee observing any other emergency in addition to


emergencies mentioned above & as specified in Security Threat Awareness
program, he or she will immediately report the matter to -

• HR & COMPLIANCE HEAD - 7575003918


JAY PRECISION PRODUCTS Safety Compliance Manual
Emergency
INDIA PVT. LTD. Doc: JPPIPL/Safety/PRO/01(i)
Response Plan
Revision No.01 Effective Date:01/04/2021
Reviewed On: 31/03/2022
Next Revision Date: 31/03/2023

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