Abid Rashid Shaikh
To get recruited in reputed organization where I can be a profitable human resource in terms of using my
knowledge, skills and expertise which will help me to excel in my filed and overall growth and development
of the organization.
[email protected] +91-6005314044 Kashmir 06 January, 1994
WORKEXPERIENCE SKILLS
SME Operations
Concentrix CVG Malaysia Sdn Bhd Active listener
09/2022 - Present, Kuala Lumpur, Malaysia
Achievements/Tasks Team player
Provides real-time assistance on the floor.
Handling the team under the supervision of TL. High level of professionalism
Confident
Technical Support Assistant
Amazon Development Center India Pvt Ltd Quick learner
10/2020 - 04/2021, New Delhi, India
Achievements/Tasks Ability to work under pressure
Resolving customer complaints regarding Kindle
Helping customers to reset their account in Amazon if facing any Effective time management
problem
Maintained ongoing communication with customers, resulting in Leadership skills
smooth business transactions and experiences
Strong critical thinking skills
Customer Service Associate
Aurum E-Serve LLP Complex problems solving
07/2019 - 09/2020 New Delhi, India
Achievements/Tasks Decision making skills
Resolve Customer complaints via Email/Chat
Communication with customers about their experiences with
product or services INTERESTS
Answering customer questions about properly using or
accessing a product or service Cricket game & gardening
Customer Service Representative
Radical Minds technologies Pvt Ltd
06/2018 - 06/2019
LANGUAGES
Achievements/Tasks New Delhi, India
We used to call the Sellers to prepare the order as soon as English
possible when a customer orders food from Zomato website.
Hindi
EDUCATION
B. Tech Electronics and Communication Engineering Urdu
Kurkshetra University
2012 - 2016 Kashmiri
12th and 10th class
Shah-I-Hamdan Memorial Institute, Shopian, Kashmir
2009 - 2011,
