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Vidhi Matlawala CV

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Kush Sawlani
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111 views2 pages

Vidhi Matlawala CV

Uploaded by

Kush Sawlani
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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VIDHI MATLAWALA

CONTACT PROFILE
8511477312 A dynamic and forward-thinking professional with extensive experience in
business development, sales coordination, and team leadership. Proven
[email protected] ability to enhance client satisfaction and drive organizational growth.
Seeking challenging roles in marketing management, brand strategy, or
https://apna.co/vidhi-matlawala-jcxkhhk
digital marketing.
Pritampura soc, Sahibuag , Ahmedabad ,
380004

SKILLS WORK EXPERIENCE


Strategic Planning and Execution
Digital Marketing and Social Media Management
Brand Development and Positioning 2021-2022
Market Research and Analysis
Campaign Management and Optimization
Business Development Executive
Cross-functional Team Leadership
Tender Tiger Pvt Ltd
CRM Systems and Sales Analytics

Handling customer’s complain and query


Resolving client’s difficulty and problems
Maintaining client’s satisfied status
Sending emails and reports
EDUCATION Give Demo of website to domestic and global clients.
Communication with customers to identify need and expectations.
B.Com Coordinated timely responses to online customers
Gujarat commrece collage Communication and researched complex issues

2017-2020

MCom

Gujarat university 2022-2023


Sales Team Leader
2020-2022
’Breathe Medical Systems Pvt Ltd. (Ahmadabad Branch)

Tele-calling and selling products.


Managed India Mart, LinkedIn & Facebook Page.
Responded quickly to client inquiries, quotes, issue resolution, and proactive
updates.
Reported on sales forecasts and new leads daily and weekly.
Participated in special sales programs and training.
LANGUAGES Demonstrated exceptional leadership, influencing, business development, and
client engagement skills.
English
Exhibited excellent analytical and conceptual thinking skills.
Communicated effectively both verbally and in writing.

Hindi

Gujarati
VIDHI MATLAWALA

WORK EXPERIENCE

Team Leader
Getway Immigration Pvt Ltd - Ahmedabad
2023 - Present

Lead a high-performing team responsible for promoting study abroad programs, generating leads, and converting prospects into enrolled students.
Monitored calls and provided real-time feedback to team members to improve their performance and customer interactions.
Handled inbound and outbound calls from prospective students interested in studying abroad.
Provided information about study programs, admission requirements, and application procedures.
Followed up with leads and inquiries to nurture relationships and encourage enrollment.
Analyzed sales data and trends to identify opportunities for process improvement and optimize team performance.
Maintained accurate records of calls, inquiries, and student interactions in the company database.

EXPERTISE
Strategic Sales Planning and Execution:
Develop and implement sales strategies based on comprehensive market analysis to align with organizational goals and drive sustained revenue growth.

New Business Development and Lead Generation:


Utilize targeted outreach and networking techniques to identify and cultivate new business opportunities, ensuring a steady pipeline of high-quality leads.

Client Relationship Management and Retention:


Foster strong, trust-based relationships with clients by providing exceptional service and support, leading to increased customer loyalty and long-term retention.

Negotiation and Closing Techniques:


Employ effective negotiation skills to present tailored solutions that meet client needs, facilitating successful deal closures and mutually beneficial agreements.

Sales Team Leadership and Mentorship:


Inspire and guide sales teams through hands-on mentorship and leadership, cultivating a culture of high performance and continuous improvement.

System-Based Reports and CRM Analytics:


Leverage CRM tools to track sales metrics and generate insightful reports, enabling data-driven decisions to enhance sales strategies and operational efficiency.

Marketing in Social Media:


Create and manage impactful social media campaigns to boost brand visibility and engagement, attracting and retaining customers through strategic content creation.

Branding with Other Brands:


Collaborate with complementary brands on co-marketing initiatives, maximizing exposure and enhancing brand equity through strategic partnerships.

Communication with Other Companies & Clients:


Maintain proactive communication with clients and business partners to ensure alignment on goals and expectations, fostering strong professional relationships.

Call Listening & Feedback:


Implement call monitoring processes to evaluate sales interactions, providing actionable feedback to team members to enhance performance and customer satisfaction.

DECLARATION
Above given information is correct as per my record and knowledge.

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