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Victory Liner Trip Voucher Guide

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Max Flores
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0% found this document useful (0 votes)
102 views3 pages

Victory Liner Trip Voucher Guide

Uploaded by

Max Flores
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Email Us

[email protected]
+639985915102
Metro Manila Terminals
Caloocan: (02) 361-1506/(02) 361-4665 to 66
Kamias: (02) 920-7396
Cubao: (02) 727-4688/ (02) 410-8986 / (02) 727-4534
TRIP VOUCHER Pasay: (02) 833-4403/ (02) 833-5019 to 20
Sampaloc: (02) 559-7735

TICKET DETAILS
Booking Ref: VLI2554795 TRIP VOUCHER NUMBER
Status: PAID - qrph-
Date: Fri 22 Nov 2024 001346914805
PASSENGER DETAILS
MAXIN ANNETTE SALDAÑA FLORES
[email protected]
09496385662
Baguio City
Date Paid: Fri 22 Nov 2024

TRAVEL INFORMATION
Route:
BAGUIO-OLONGAPO
Departure:
SUNDAY, 24 NOVEMBER 2024 09:30 AM
Bus Class:
DELUXE (EXPRESS)
No. of Passengers:
1/1
Seat Number/s:
5
Fare Amount: PHP 713.00 Date Paid: 11/22/2024
Subtotal PHP 713.00
Add: Convenience Fee: PHP 50.00 Date Paid: 11/22/2024
Grand Total: PHP 763.00

HOW TO USE THIS TICKET VOUCHER/ VOUCHER REDEMPTION PROCEDURE:

1) The Customer can either "Print the Trip Voucher" or SHOW a copy of the Trip Voucher that was
emailed to them from their electronic devices such as mobile phones and others.
2) This is not yet your bus ticket. This trip voucher must be exchanged for a Victory Liner bus ticket, at
the ticket booth of any Victory Liner terminal.
3) Please arrive at the terminal at least 45 minutes before the scheduled trip, to redeem your bus ticket.
4) Please bring a valid government-issued ID that matches the name of the passenger printed on this
trip voucher.
5) Present this trip voucher and your government-issued ID to the ticket seller to redeem your bus
ticket.
6) Should there be changes to your plans and you wish to rebook your trip, you can rebook your trip
online using the Manage my Booking tab.
7) Online rebooking is allowed only once, anytime before the trip date, and within 15 calendar days
from the trip date indicated on the trip voucher. Your rebooking shall be subject to a common
surcharge rate of ten percent (10%) of the paid fare.
8) Validity of this trip voucher: This voucher shall be valid within 15 calendar days from the indicated
trip date. Redemption and rebooking shall be done over-the-counter at the terminal indicated on the
trip voucher. Failure to rebook within this grace period shall result in the forfeiture of this trip voucher
in favor of the company.
9) If the cardholder is not part of the travelling party, the passenger redeeming the bus ticket must bring
the following items:
a.) photocopy of the front portion of the credit card used
b.) photocopy of the valid, government-issued ID of the credit card holder
c.) authorization letter of the cardholder allowing the passenger to use his/her credit card on his/her
behalf

TERMS AND CONDITIONS of VICTORY LINER TICKETS:

1) Boarding time is 20 minutes before scheduled departure. Failure of passengers to present themselves
for carriage within such time shall result in the cancellation of their reservation and their seats shall be
given to chance passengers.
2) Victory Liner tickets are non-refundable except only in cases of force majeure or trip cancellations
through the fault of the company, in which case the passenger has the option to claim a refund or to
rebook the ticket, without any surcharge, within fifteen (15) calendar days from the trip date written on
the ticket. However, the passenger may likewise rebook this ticket at any time before the departure date
or within (15) calendar days from the trip date appearing on the ticket. Failure to rebook the ticket
within the aforesaid period shall result in forfeiture of paid fare in favor of the company. Rebooking is
allowed only once and shall be subject to a common surcharge rate of ten percent (10%) of the paid
fare.
3) Victory Liner reserves the right to cancel trips or change its time schedules and/or dates of departure
without prior notice.
4) Victory Liner assumes no liability for loss or damage of effects, luggage or other personal belongings
carried by the passengers, unless these are declared and shown to, and a list thereof is given and freight
charges are paid thereon to the shipping clerk or conductor, and the passenger complies with the
instructions of the shipping clerk or conductor relative to their care and safekeeping.
5) Lost passenger tickets for any cause whatsoever shall not be returned or replaced by the company
and the passenger will be required to pay his/her fare anew.
6) Any unauthorized erasure or alteration of the information stated in the ticket voucher emailed to
you, shall render it null and void.
7) Passenger-owner who will bring their small to medium Pets in size, should take full responsibility, by
ensuring that their animal companion should wear an animal diaper to maintain cleanliness and
sanitation inside the bus on the whole duration of the trip. Pets should be placed inside a carrier/cage
and must be beside the passenger-owner. Passenger-owner should pay the corresponding fare
equivalent to the paying passenger-owner. And finally, passenger-owner should book a pet friendly
schedule. For the detailed guidelines, please refer to LTFRB Memorandum Circular 2022-003 with
Annexes.(Supplemental Guidelines on the Policy of allowing Pet Animals inside a public utility vehicle
provided under memorandum circular no. 2019-019)
8) Minors travelling alone are subjected for approval of Victory Liner and should follow the guidelines
provided by the company. Unaccompanied 7 years old and below are not allowed to travel. While 8
years old up to 15 years old should secure a Travel consent form from Victory Liner together with the
supporting documents.

Thank You!,
Victory Liner

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