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🏡 / Support / Knowledge Base Article

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Connectrix B-Series: How to recover ALL passwords on Connectrix Brocade MP-7840B, Fabric
OS 8.2.x Audience Level: Customer

Detailed Article

Instructions

Affected Products

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⚠ This article does not apply to OptiPlex 5090 Small Form Factor Check out other resources Change Product ﹀

Instructions
To recover or reset all passwords for Connectrix Brocade MP-7840B follow the procedure below:
Note that this will recover and reset ALL passwords to default, for recovery of admin and user password login as root and check the command
guide for the correct command.
Read this procedure first in full, to be able to understand the activity.
==================
1. Establish a connection to the switch through the switch serial port using a terminal emulator. (the port with the "I0I0I" sign.)

2. Power-cycle the switch.

↑
3. When prompted to Hit ESC to stop autoboot: press Esc. (due to latency of a remote connection, might want to press Esc multiple
times.)
When Esc. is pressed the Boot PROM menu is displayed with the following options:
1) Start system. (Reboots the system.)

2) Recover password. (Generates a character string for your support provider to recover the Boot PROM password. Use this feature only

when directed by technical support personnel. If the Boot Prom password is not set then continue to 4.)

3) Enter command shell: (Opens a command shell so you can reset all system passwords.)

Example:

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Checking system RAM - press any key to stop test

Checking memory address: 00100000

System RAM test terminated by keyboard

set_bootstatus: BS_LOAD_OS, platform_idx = 6

Hit ESC to stop autoboot: 0

1) Start system.

2) Recover password.

3) Enter command shell.

Option?

4. Enter 3 to open a command shell.

5. If the Boot PROM password has been set, you are prompted to enter it.
Example:
Boot PROM password has not been set.

=>

Note that:
The Boot PROM has a password only if one was defined. If the Boot PROM password has not been set, you will not be prompted to enter one.

ATTENTION If you are prompted to enter a new Boot PROM password, make sure it is at least 8 characters in length.
Do not select this option unless specifically instructed by support personnel.

Hit the ENTER key.

6. a. With the command printenv one can see the current environment options, this will show stored settings.

b. Enter the command setenv bootargs 'root=/dev/sda$prt rootfstype=ext4 quiet single' to change the OSLoadOptions setting so that the
switch will boot into single-user mode.

Example:
=> setenv bootargs 'root=/dev/sda$prt rootfstype=ext4 quiet single'

7. Enter the command printenv to verify the change.

The following example highlights the field whose value you need to note.

Example:
=>
=> printenv
AutoLoad=yes
InitTest=MEM()
LoadIdentifiers=Fabric Operating System;Fabric Operating System
OSLoadOptions=quiet;quiet
OSRootPartition=sda2;sda1
SkipWatchdog=yes
bootargs=root=/dev/sda$prt rootfstype=ext4 quiet single
bootcmd=run linux_bootcmd
bootdelay=5
[output truncated]
=>

8. Enter the command boot with no parameters to bring up the device in single-user mode.

Example:
=> boot

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Loading file "boot/silkworm.dtb" from usb device 0:2 (usbda2)
20758 bytes read
Loading file "boot/zImage.tree.initrd" from usb device 0:2 (usbda2)
3607823 bytes read
[output truncated]

9. Enter the command mount -vo remount,rw,noatime / to remount the root partition as capable of read/write operations.

Example;
sh-2.04#
sh-2.04# mount -o remount,rw /
EXT3 FS on hda1, internal journal
sh-2.04#

10. Enter the command /sbin/passwddefault to reset all passwords to default values.

Example:
sh-2.04#
sh-2.04# /sbin/passwddefault
Warning! All user(s) and password configuration will be reset to factory default.
Do you want to continue? [y/n] : y
Error, do this: mount -t proc none /proc
Raslog Module Initialization failed rc=-1
fabsys device open: No such device or address
[truncated]
fabsys device open: No such device or address
All account passwords have been successfully set to factory default.
sysmodAttach open failed: No such device or address
Logging out all the sessions of user
sh-2.04#

ATTENTION: If additional user accounts existed, they are deleted. Only the default accounts and passwords remain.

On some platforms, this step during password recovery attempt via bootprom may display error messages such as:
Raslog Module Initialization failed rc=-1
fabsys device open: No such device or address.
These message may be ignored as long as the message All account passwords have been successfully set to factory default appears in
response to this command.

11. Enter the command reboot -f to reboot the switch.

Now the switch will reboot and go through initialization and POST (Power On Self Test.).
The POST cycle will take approximate 6-8 minutes to complete.
At this time validation can be done to ensure that login and password are working.
Affected Products

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Connectrix

Products

Connectrix, Connectrix MP-7840B

Article Properties

Article Number: 000009818

Article Type: How To

Last Modified: 23 Nov 2020

Version: 2

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