Terms & Conditions
1. EXTENDED WARRANTY REGISTRATION DOCUMENT
The Extended Warranty registration card is the basis of and forms an integral part of the contract between Honda Cars India Ltd. and the vehicle
owner. This card needs to be preserved till the time Extended Warranty is valid and needs to be shown along with Service History record of the new
vehicle warranty booklet.
2. EXTENDED WARRANTY PERIOD
The Extended Warranty shall commence only at the expiry of new vehicle standard warranty period as mentioned in the new vehicle warranty booklet.
This extended warranty can be opted for
a) Additional 1 Year or 20,000 Kms whichever is earlier from the date of sale to the first owner or
b) Additional 2 Year or 40,000 Kms whichever is earlier from the date of sale to the first owner
3. TRANSFER OF WARRANTY
Subsequent registered owner may obtain the benefits of any unexpired portion of this warranty by completing the Change of Ownership form and
submitting it to HCIL through Honda Authorized Dealer Within 10 days from the date of purchase of vehicle. The subsequent retail purchaser will be
subject to all provisions, limitations and exclusions of this extended warranty.
4. WARRANTY REPAIRS
Warranty repairs must be performed by Honda Authorized Dealer only. Any Honda Authorized Dealer will repair or replace any part which proves
defective within the limit of the extended warranty at no charge to the customer for parts & labour.
5. LIMITATIONS
(A) The Extended Warranty will not apply to:
a) Any damage that results from neglect of the periodic maintenance as specified by HCIL.
b) Any damage that results from repair or maintenance performed using methods not specified by Honda Cars India Ltd. and any repairs or
damage there of owing to repairs/adjustments not Performed by Honda Authorized Dealer.
c) Any damage that results from hard driving due to a race, rally or operation in a location not generally used for driving.
d) Any damage that results from operation of a product at any place where no products of this kind are operated ordinarily.
e) Motor vehicle being used as a taxi or rental vehicle.
f) Any damage that results from operating methods other than those indicated in the owner’s manual or use beyond the limitations specified by
Honda Cars India Ltd.(maximum load, passenger capacity, engine speed and others).
g) Any damage that results from use of non-genuine parts, non-genuine oils or accessories other than those approved by Honda Cars India Ltd.
h) Any damage that results from modifications not approved by Honda Cars India Ltd.(vehicle performance modifications, reduction of lights,
enlargements and other changes).
i) Inconsequential aspects such as noises, vibrations, oil seepage and sensations that do not affect product quality, function or performance.
j) Any damage that results from improper storage or transportation.
k) Consumable replacement parts.
Honda Cars India Ltd. will not warrant parts worn out due to natural wear and tear. The parts listed below are not covered under extended
warranty.
Periodic Maintenance Service Parts:
Spark Plugs, Fuel Filters, Oil Filter Elements, Drive Chains/Belts, Air Cleaner Elements, etc.
Parts which are subjected to Wear & Tear:
Brake Pads, Brake Discs, Brake Shoes, Brake Drums, Clutch Discs, Pressure Plate, All Bearings, Lower Arms bushes, Link Comp. Stabilizers bushes, Tie
Rod Ends, Ball Joints, Dampers, Step Rubbers, Wiper Blades, Battery, etc.
Appearance Parts – specially Color Peeling off / Fading cases
Gear Knob, Steering Wheel Logo, All Emblems, Seat Fabrics, Door Trims, Trunk Trim, Seats, Roof Lining, Floor Mats, Plastic/Rubber Part deformation,
Rust Formation, etc.
Parts which failed due to its usage:
Seat Belts, Cup Holder, Trunk / Fuel Lid Cables, A/C gas leakages, Audio (Tuner) System, Tyres and Tubes, etc.
Miscellaneous Parts:
Run Channel, Arm Windshield Wiper, Seat Recliners, Head Lights, Tail Lights, Fog lamps, Fuses, Motor Brushes, Glass (including Windshields), Alloy
Wheels, Steel Wheels, etc.
l) Cleaning, inspection, adjustment and other periodic maintenance items.
m) Any damages that results from natural disasters, fire, collision, theft and secondary damages based on any of these occurrences.
n) Any damage that results from soot and smoke, chemicals, bird droppings, sea water, sea breeze, salt, acid rain or other similar items.
o) Any natural wear and tear including without limitations ageing, corrosion etc.
p) Body and paint work including any losses due to accidental damages.
q) Vehicle in which odometer has been tampered or been disconnected.
r) Any repairs/ replacements due to bad quality of fuel.
s) Any liabilities or losses due to riots, terrorist activity, mutiny, rat bites etc.
(B) Down Time
The provisions of the HondaCare Extended Warranty do not provide for any liability or any other cost, expense or damages as listed below that may
be incurred by an owner while a vehicle is out of service or during performance of any warranty, special policy or campaign work.
Expenses incident to extended warranty claim, including but limited to:
Additional expenses incurred for communications, lodging, meals, towing charges and other items due to breakdown of the product in a remote
area city.
Any expense related to personal injury or property damage (excluding the product itself)
Compensation for loss of time, commercial losses, or rental costs for a substitute product during the period of repairs.
6. This extended warranty is expressly in lieu of all other warranties expressed or implied and all other obligations or liabilities on its part.
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7. This extended warranty once sold will have no surrender value and no refund of premium will be available. It will be non transferable to another
vehicle.
8. Any disputes arising out of this extended warranty shall be subject to the jurisdictions of the courts at New Delhi only.
Owner’s Responsibilities
STEPS TO BE TAKEN BY OWNER TO ENSURE THE EXTENDED WARRANTY WILL APPLY AND BE HONOURED
a) The required maintenance as specified in your new vehicle warranty booklet must be performed. HCIL recommends that the maintenance
service should be recorded in the appropriate area of the new vehicle warranty booklet by the Honda Authorized Dealer who performed the
service. The service record shall be completed by the Dealer by stamping and seal and servicing record shall be retained by the owner.
b) Deliver the vehicle to the Honda Authorized Dealer to perform warranty repairs immediately when a defect becomes apparent.
c) The Extended Warranty document and the new vehicle warranty booklet must be retained together and produced whenever require at dealer.
d) Service records and service bills must be made available to the dealer management if required.
e) Failure to maintain the odometer in working order or disconnecting or tampering it will invalidate the extended warranty.
f) Undertake to pay for dismantling and repairing the vehicle if the cause of brake down is not covered by extended warranty.
Note: The “Important items to consider” of new vehicle warranty booklet remain valid for extended warranty and must be read & understood by the vehicle
owner.
In the event of a failure
In case any part is required to be repaired /replaced under the Extended Warranty Scheme:
The car owner should use all reasonable means to protect the vehicle from further damage.
The car owner should take the vehicle to any Honda authorized dealer.
The customer should present the optional warranty registration document, the new vehicle warranty booklet to the dealer with proof that the
Vehicle’s Service history record is up to date. Original Service invoice may be required to verify the warranty.
If the claim is accepted under the Scope of Extended Warranty, the necessary repairs will be carried out under this warranty by the Dealer.
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