OMB Control No.
: 2127-0004
Part 573 Safety Recall Report 25V-002
Manufacturer Name : Tesla, Inc.
Submission Date : JAN 06, 2025
NHTSA Recall No. : 25V-002
Manufacturer Recall No. : SB-25-00-001
Manufacturer Information : Population :
Manufacturer Name : Tesla, Inc. Number of potentially involved : 239,382
Address : 1 Tesla Road Estimated percentage with defect : 2 %
Austin TX 78725
Company phone : 6506815000
Vehicle Information :
Vehicle 1 : 2024-2025 Tesla Model 3
Vehicle Type :
Body Style :
Power Train : NR
Descriptive Information : The subject population includes certain Model Year (MY) 2024 - 2025 Model 3, MY
2023-2025 Model Y, MY 2024-2025 Model S and MY 2023-2025 Model X vehicles that
were equipped with certain car computers and operating a software release that was
prior to 2024.44.25.3 or 2024.45.25.6.
Production Dates : JAN 15, 2024 - DEC 12, 2024
VIN Range 1 : Begin : NR End : NR Not sequential
Vehicle 2 : 2024-2025 Tesla Model S
Vehicle Type :
Body Style :
Power Train : NR
Descriptive Information : The subject population includes certain Model Year (MY) 2024 - 2025 Model 3, MY
2023-2025 Model Y, MY 2024-2025 Model S and MY 2023-2025 Model X vehicles that
were equipped with certain car computers and operating a software release that was
prior to 2024.44.25.3 or 2024.45.25.6.
Production Dates : APR 24, 2024 - NOV 27, 2024
VIN Range 1 : Begin : NR End : NR Not sequential
The information contained in this report was submitted pursuant to 49 CFR §573
Part 573 Safety Recall Report 25V-002 Page 2
Vehicle 3 : 2023-2025 Tesla Model X
Vehicle Type :
Body Style :
Power Train : NR
Descriptive Information : The subject population includes certain Model Year (MY) 2024 - 2025 Model 3, MY
2023-2025 Model Y, MY 2024-2025 Model S and MY 2023-2025 Model X vehicles that
were equipped with certain car computers and operating a software release that was
prior to 2024.44.25.3 or 2024.45.25.6.
Production Dates : JAN 25, 2023 - DEC 02, 2024
VIN Range 1 : Begin : NR End : NR Not sequential
Vehicle 4 : 2023-2025 Tesla Model Y
Vehicle Type :
Body Style :
Power Train : NR
Descriptive Information : The subject population includes certain Model Year (MY) 2024 - 2025 Model 3, MY
2023-2025 Model Y, MY 2024-2025 Model S and MY 2023-2025 Model X vehicles that
were equipped with certain car computers and operating a software release that was
prior to 2024.44.25.3 or 2024.45.25.6.
Production Dates : MAY 23, 2023 - DEC 16, 2024
VIN Range 1 : Begin : NR End : NR Not sequential
Description of Noncompliance :
Description of the On a small percentage of affected vehicles, upon vehicle power up, a reverse
Noncompliance : current may cause a shorting failure on the car computer board, resulting in
the loss of rearview camera functionality, which does not comply with FMVSS
111, S5.5 and S6.2.
FMVSS 1 : 111 - Rear visibility
FMVSS 2 : NR
Description of the Safety Risk : Loss of the rearview camera display may affect the driver’s rear visibility and
increase the risk of a collision. The driver may continue to reverse the vehicle
by performing a shoulder check and using their mirrors.
Description of the Cause : NR
Identification of Any Warning With the condition present, the rearview camera display will appear blank
that can Occur : when the vehicle is shifted to Reverse. ��
Involved Components :
The information contained in this report was submitted pursuant to 49 CFR §573
Part 573 Safety Recall Report 25V-002 Page 3
Component Name 1 : Software
Component Description : Software versions prior to 2024.44.25.3 or 2024.45.25.6
Component Part Number : NR
Component Name 2 : Car computer
Component Description : NR
Component Part Number : 1787419-90-I-*; 1854144-00-J-*; 1854144-00-L-*; 1800857-00-I-*;
2003160-00-D-*
Supplier Identification :
Component Manufacturer
Name : Tesla, Inc.
Address : 1 Tesla Road
Austin Texas 78725
Country : United States
Chronology :
Beginning on November 21, 2024, Tesla observed an increase in car computer replacements due to shorting
failures to the primary power component and/or the secondary power component.
From November 26 to December 20, 2024, Tesla investigated the condition, including low voltage battery
supply, hardware vintage and firmware releases. The analysis traced the condition to software releases prior to
2024.44.25.3 or 2024.45.25.6. This sequence of specific software and hardware configurations, coupled with
colder temperatures, could increase reverse current, which could short the primary and/or secondary power
components.
From December 20 to December 27, 2024, Tesla assessed prior software releases in which the condition may
be present and reviewed fleet data to identify potentially affected vehicles.
On December 27, 2024, having completed the engineering investigation and having identified the scope of
affected vehicles, Tesla made a determination to voluntarily recall the affected vehicles.
The information contained in this report was submitted pursuant to 49 CFR §573
Part 573 Safety Recall Report 25V-002 Page 4
As of December 30, 2024, Tesla has identified 887 warranty claims and 68 field reports related to the
condition. Tesla is not aware of any collisions, injuries or fatalities related to the condition.
Description of Remedy :
Description of Remedy Program : On or shortly after December 18, 2024, at no cost to customers, affected
vehicles began receiving an over-the-air (OTA) software update that
changes the vehicle power up sequence to prevent the shorting failure
condition to the primary and/or secondary power component. No further
action is necessary from owners of affected vehicles that are equipped
with software release 2024.44.25.3, 2024.45.25.6 or a later release if an
affected vehicle has not experienced the shorting failure condition or
stress that may lead to the shorting failure condition. Tesla is actively
working to identify which affected vehicles, if any, experienced stress that
may lead to the shorting failure condition. If an affected vehicle
experienced the shorting failure condition or stress that may lead to the
shorting failure condition prior to installing software release 2024.44.25.3,
2024.45.25.6 or a later release, then Tesla will replace the vehicle’s car
computer at no cost to the customer.
Tesla does not plan to include a statement in the Part 577 owner
notification about pre-notice reimbursement to owners because all
affected vehicles remain covered under the new vehicle warranty.
How Remedy Component Differs The remedy component incorporates the software remedy described
from Recalled Component : above whereas the recalled component does not incorporate the software
remedy described above. As described above, if needed, the vehicle's car
computer will be replaced with a computer with rearview camera
functionality in compliance with FMVSS 111.
Identify How/When Recall Condition Beginning on December 16, 2024, vehicles in production received the
was Corrected in Production : software remedy described above. Model 3, Model S and Model X vehicles
in production also received a different car computer variant beginning
after the end of production dates in the Vehicle Information section.
Recall Schedule :
Description of Recall Schedule : All Tesla stores and service centers will be notified about this recall on or
shortly after January 8, 2025. Owner notification letters will be mailed in
accordance with 49 C.F.R. § 577.7.
Planned Dealer Notification Date : JAN 08, 2025 - JAN 08, 2025
Planned Owner Notification Date : MAR 07, 2025 - MAR 07, 2025
The information contained in this report was submitted pursuant to 49 CFR §573
Part 573 Safety Recall Report 25V-002 Page 5
* NR - Not Reported
The information contained in this report was submitted pursuant to 49 CFR §573
