SMALL

PRODUCT GROUPS,
CATALOGUE GREAT
RIDES!
2022 thecooltours.com
WHAT WE DO?
We are a tourism and cultural animation company with a young and
dynamic spirit. Our mission has one main purpose, to promote and
show the real Por tugal to our clients in a genuine and passionate way.
With our excellent products and circuits we guarantee unforgettable
experiences and the unraveling of all the imaginary around the Por tu-
guese Heritage, from Palaces and Castle to unique Gastronomy and
Hospitality.
Rivers, Valleys and Beaches, an endless number of Natural Parks and
Mountains , all with the same denominator : the beauty and charm that
surrounds Por tugal. Our approach to culture is always complemented
with recreational and funny relaxed moments, with a very genuine and
innovating twist.

HOW WE DO IT?
Our c ore busi ne ss is u n iq u e 9 s ea t v a n t o u rs bu t we a ls o o rga n ize
any k i nd of c ultura l t o u rs, o u t d o o r a ct iv it ies a n d t ea mbu ild in g
e v e nts for c ompan ies. O u r co mmit men t is t o p rov id e ex t ra o rd in a ry
and spe c i al mome n t s t o o u r cu s t o mers. We p ro p o s e t h e u n p rece-
de nte d, an e sc ape fro m t h e d a y t o d a y life a n d t h e exp er ien ce o f
ne w se nsati ons.
All our gui de s are grea t s t o ry t ellers, h a n d p icked fo r t h eir v a s t
k nowle dge on se ve ra l s u b j ect s bu t a ls o by t h eir n a t u ra l ch a r m,
c ommuni c ati on sk ills, s a fe d r iv in g a n d a h u ge p a s s io n fo r t h e co u -
ntry and i ts hi story ! Dis cov er t h e b es t , t h e mo s t genu in e a n d C o o -
le st tours i n Por tuga l.
 INDEX

COOL UNIQUE FEATURES

& Ic o n Desc r iption 04

COOLTOUR OPORTO
Braga & Gu imarães 06
City To u r & Fado Live Show 07
Fo o d To u r 08
Fado Live Show & Dinner 09
Dou ro 10
Relax Do u ro 11

COOLTOUR LISBON
Knights Templar 13
Évo ra 14
Fátima 15
Fátima Half Day 16
Sintra 17
City (De)To u r 18

DISCLAIMER 19
COOL UNIQUE FEATURES ICON DESCRIPTION

COOLTOURS 04
 SMALL
COOLTOUR GROUPS,
OPORTO GREAT
RIDES!
 BRAGA & GUIMARÃES
GUIMARÃES | BOM JESUS DO MONTE | BRAGA
90
PER PAX*
€

* TWO PAX MIN.

MEDIUM DIFFICULTY
FROM MON. TO SAT.
FROM 9.30 AM TO 6.00 PM

“ORIGINS OF PORTUGAL”

The tour wi ll star t wi th a v is it t o Po r t u ga l’s b ir t h pla ce a s a n a t io n - Gu ima -

rãe s.

The c i ty has pre se r ve d a med iev a l a t mo s p h ere a n d is co n s id ered Wo rld

He ri tage Si te. We wi ll v is it t h e imp o s in g 10t h cen t u ry ca s t le, t h e ma j es t ic
Duke s of Braganç a Palace a n d t h e h is t o r ica l cen t er.

Afte r a re laxi ng lunch b rea k in clu d ed, we h ea d t o B ra ga , t h e old es t Po r t u -

gue se c i ty and re li gi ous c a p it a l o f Po r t u ga l. Fo r cen t u ries, t h e cit y h a s b een a n
archi e pi sc opal se at and p ilgr ima ge s it e.

We wi ll go to Sé , the 1 1t h cen t u ry ca t h ed ra l , followed by a v is it t o Bo m

Je sus Sanc tuary, a UNESC O Wo rld Her it a ge s it e, lo ca t ed in o n e o f t h e h ills
surroundi ng the c i ty.

INCLUDES:
PICK-UP & DROP-OFF TOUR GUIDE ENTRANCE & GUIDED VISIT INSIDE
AT YOUR HOTEL LUNCH
& DRIVER CASTELO DE GUIMARÃES, PAÇO DOS COOLTOURS 06
DUQUES DE BRAGANÇA & SÉ DE BRAGA
 95
CITY TOUR & FADO €
LIVE SHOW
FOZ | RIBEIRA | S. BENTO | SÉ | V.N.GAIA PER PAX*
DINNER & FADO SHOW * TWO PAX MIN.

FROM MON. TO SAT. MEDIUM DIFFICULTY | FROM 3.00 PM TO 11.30 PM

“UNFORGETTABLE”
After meeting your guide for a pickup at your Por to hotel , hop aboard an air-conditioned
minivan and begin your city tour of Por to. Star ting with a drive that explores Por to and its
beautiful water front. Learn about the city’s blue-collar roots that’s helped mold its rich tradi-
tion on a walking tour around the city center, passing by some of its most iconic monuments,
such as Clérigos Tower, Lello Bookshop and S. Bento Train Station. After this, cross the river
to Vila Nova de Gaia and discover Por to’s most famous industry, por t (a for tified wine).

Here you will vis it a por t wine lodge where you will have a traditional por t wine-tasting.
Listen as your guide explains how the por t industry produces the world’s best for tified wines.-
Then, drink up a few varieties of por t including a pink, tawny and ruby. Continue after for a
traditional restaurant for a nice dinner, while enjoying a traditional Fado show in one of the
most typical neighborhoods, right in the hear t of Por to.

After enjoying the typical dinner and filling your soul with the Fado music enjoy a last pas-
sage by some of the most iconic monuments in Por to, with their night lights. After a day unco-
vering Por to’s culture and history, return to your Por to hotel and wish your guide a good night.

PICK-UP & DROP-OFF WINE TASTING AT LIVE PERFORMANCE COOLTOURS 07

INCLUDES: AT YOUR HOTEL PORT WINE CELLARS IN A FADO HOUSE
TOUR GUIDE
& DRIVER
DINNER
 FOOD TOUR
BATALHA | SÉ | CORDOARIA | VITÓRIA | RIBEIRA
65
PER PAX*
€

* TWO PAX MIN.

FROM MON. TO FRI. MEDIUM DIFFICULTY

FROM 11.00 AM TO 3.00 PM

“EAT LIKE A LOCAL”

Eating well and in fairly large por tions is a kind of national pastime, especially when
you’re in city of Opor to. But with so many restaurants to choose from, it is best to ask a local
e xper t for help so you don’t waste time searching and then regret your choice. That’s precisely
where we come in!

In this tour, there will not be a kind of tourist menu of Por tuguese food for foreigners. We
will take you where the people of the city usually eat and thus connecting genuinely with
Opor to. You will know exactly what you eat and all the food has an unquestionable quality. We
say ‘quality’ not in a pretentious ‘gourmet-like’ style but rather flavors that remind us of the
dishes made by our grandmother kind of qualit y.

This food tour was meticulously created to highlight three things: the good food, the
richness of Por tuguese gastronomical history and culture, and the friendliness of the local
people. You will learn the whole social and cult ural context of the city and the region, as well
as the history and origin of the dishes you will taste. Explore Opor to city center as well to
e njoy this experience at its fullest.

Bring comfor table shoes and appetite. This is an unforgettable tour that will connect you
with the city of Opor to in a unique way!

MEETING CHURCH OF STO ILDEFONSO INCLUDES: COOLTOURS 08

POINT STEPS (BATALHA) FRANCESINHA ‘SANDWICH’ WITH HANDCRAFTED BEER
TOUR GUIDE & REGIONAL FINGER FOOD (LIKE TAPAS), SWEET & PASTRY,
AVAILABLE END POINT: PRAÇA DA RIBEIRA WINE & CHEESE TASTINGS
 65
FADO LIVE SHOW €
& DINNER
BOAVISTA | FOZ | RESTAURANT PER PAX*
CITY SIGHTSEEING * TWO PAX MIN.

FROM MON. TO SAT. LOW DIFFICULTY | FROM 7.30 PM TO 11.45 PM

“LUSITANIAN SOUL”
In this tour you will get to know the city of Opor to from a very different perspective. Learn
more about the cultural and social context of Fado’s origins.

Pass by Boavista and see the Casa da Música, whose minimalist but sophisticated archi-
tecture attracts people from all over the world. Before dropping you at the restaurant watch
the city of Opor to from Serra do Pilar Monastery viewpoint. Feel the magical vibe and see how
the lights, the Douro River and the bridges create a superb frame.

At the restaurant taste the delicious local cuisine while seeing live music per formances.
Rather than explain about Fado, is better to see and hear the sung expression of this musical
genre. It often touch on everyd ay issues such as love or the city, but the “saudade” (the very
Por tuguese feeling of missing someone) is one of the most frequent.

Before dropping you the hotel , we’ll cruise through the city’s center to see its main streets
at night.

INCLUDES:
PICK-UP & DROP-OFF LIVE FADO TOUR GUIDE
AT YOUR HOTEL PERFORMANCE DINNER COOLTOURS 09
& DRIVER
 DOURO
DOURO VALLEY LANDSCAPES | PINHÃO | RÉGUA
95
PER PAX*
€

* TWO PAX MIN.

EVERYDAY LOW DIFFICULTY

FROM 8.30 AM TO 6.30 PM “WINE & TRADITION”
Douro Valley has one of the most stunning landscapes in the world, rich for its sinuous
terracing , a place where man overcame the land slopes for the planting of vines, and today
this region is considered a World Heritage Site. Our tour introduces you the Douro Valley
through some of its most beautiful landscapes.

You will have the oppor tunity to taste some of its products like: olive oil , honey and wine
in selected estates, especially to show you the best of this region in terms of tradition, unique-
ness an d quality.

In the village of Pinhão – hear t of the Douro valley – we will invite you to experience the
magnificent landscapes in a one hour boat trip, along the river and then we will show you the
historical railway station, well known for its 24 tile panels por traying the Douro landscapes
and aspects of the traditional har vest.

Throughout the day, you will experience the Por tuguese gastronomy and awarded DOC
and Por t wines, blended with knowledge, relaxation and fun!

PICK-UP & DROP-OFF AT

INCLUDES: 3 MEETING POINTS

MEETING ROTUNDA DA BOAVISTA INCLUDES: TOUR GUIDE VISIT & WINE TASTING
LUNCH
POINT RUA NOVA DA ALFÂNDEGA & DRIVER AT 2 WINERIES

AVAILABLE AVENIDA DOS ALIADOS COOLTOURS 10

ADD ON: BOAT TOUR (+10€)

 RELAX DOURO
RÉGUA | PINHÃO | CASAL DE LOIVOS
100
PER PAX*
€

* TWO PAX MIN.

FROM TUE. TO SAT. LOW DIFFICULTY

FROM 10.00 AM TO 7.00 PM

“ENJOY THE VALLEY”

This day tour in the Douro Valley invites you to experience the local products that the
region has to offer at a leisurely pace that blen ds in with the serenity of the landscape. If you
enjoy relaxed days this is the ideal visit for you!

The visit will star t with a tasting of AOC wines of a small producer in a modern space in
the city of Régua. It’s also here that you will enjoy a light lunch, of a modern and vibrant cuisi-
ne, side d with the wines of the same producer.

After, you follow to Pinhão, a small and picturesque town, where you will embark on a rela-
xing cruise on the Douro River.

Your day will end in an estate, overlooking this village, while you taste some Por t wines,
with a modern twist, enjoying the fantastic scenery that this region has to offer.

ADD ON: BOAT

PICK-UP & DROP-OFF TOUR GUIDE
AT YOUR HOTEL & DRIVER
INCLUDES: COOLTOURS 11
WINE TASTING (4 WINES
+ 1 PORT + 1 PORT COCKTAIL) LIGHT LUNCH TOUR (+10€)
 SMALL
COOLTOUR GROUPS,
LISBON GREAT
RIDES!
 KNIGHTS TEMPLAR
ALMOUROL CASTLE | CONSTÊNCIA | TOMAR HISTORICAL
CENTER (UNESCO) | CONVENT OF CHRIST (UNESCO)
85
PER PAX*
€

* TWO PAX MIN.

MEDIUM DIFFICULTY
TUE. | THU. | SAT.
FROM 8.30 AM TO 7.00 PM

“ORIGINS OF PORTUGAL”
We star t thi s awe some med iev a l j o u r n ey t owa rd s A lmo u rol C a s t le, o n e o f
Por tugal’s trade mark s an d mo s t fa mo u s ‘ p o s t ca rd s’ in t h e co u n t ry . E rect ed
18m (6 0 ft) abov e se a le vel t h is s ma ll gra n it e is la n d h a s 310m (1. 000 ft ) lo n g
by 75m (245 ft) wi de i n th e midd le o f t h e Ta gu s Riv er wa t er wa y . Th e ca s t le is
an i nc re di ble si ght, one of t h e mo s t rep res en t a t iv e ex a mples o f t h e milit a ry
archi te c ture of the 12th cen t u ry .

Afte r wards we c onti nu e t o C o n s t â n cia , a s ma ll ch a r min g v illa ge w h ere Lu is

de Camõe s (one of the mo s t fa mo u s Po r t u gu es e p o et s ) liv ed a n d u s ed t o w r it e
some of hi s lyri c al poe ms u n t il we rea ch To ma r, a la n d giv en a s a fief t o t h e
Te mplars. It was e spe c i al ly imp o r t a n t in t h e 1 5 t h cen t u ry w h en it wa s a cen t er
for Por tugue se ove rse as ex p a n s io n u n d er Hen ry t h e Nav iga t o r, t h e Gra n d
Maste r of the Orde r of Ch r is t , t h e o rga n iza t io n t h a t s u cceed ed t h e Templa rs in
Por tugal. In he re we c an v is it t h e C h u rch o f Sa n t a M a ria d o O liv a l , t h e h ea d -
quar te rs of the Kni ghts Templa r a n d a p a n t h eo n o f a ll Gra n d M a s t ers.

We fini sh thi s day i n a grea t fa s h io n : Th e C o nv en t o f C h r is t is a ma gn ificen t

monume nt, a Te mplar stro n gh old b a ck in t h e d a y , co n s t ru ct ed u n d er t h e o rd ers
of Gualdi m Pae s and now a U NE SC O Wo rld H er it a ge Sit e.

PICK-UP NEAR YOUR ENTRANCE & GUIDED VISIT

INCLUDES: LOCATION & DROP-OFF TO ALMOUROL CASTLE &
TOUR GUIDE
& DRIVER
AT CITY CENTER CONVENT OF CHRIST COOLTOURS 13
LOCAL PASTRY NOT INCLUDES: LUNCH
 ÉVORA
THE ALMENDRES CROMLECH | ÉVORA HISTORICAL
CENTER (UNESCO) | THE ROMAN TEMPLE OF
80
PER PAX*
€

ÉVORA | THE BONES CHAPEL * TWO PAX MIN.

WED. & FRI. LOW DIFFICULTY | FROM 8.30 AM TO 6.30 PM

“GENUINE COUNTRYSIDE”
In this tour, we will visit a deeper Por tugal with magnificent vineyards, wheat plains, cork
and olive trees, from where the famous Por tuguese olive oil comes from. We star t by visiting
the oldest cromlech in southern Europe, more than 7000 years old: The Almendres Cromlech.
It is a megalithic complex of more than 100 stones placed in a circular way and aligned with
the sunrise on the day of the winter solstice.

Nex t, we visit Évora, a UNESCO World Heritage Site, surrounded by 14th century walls. We
will visit the Roman Temple and the Sé, a gothic cathedral (the largest in Por tugal) that are
right in the hear t of the city. You will have time to stroll through the streets of Évora and get
to know the local crafts before lunch. Try the very rich local cuisine based mainly on pork,
olive oil , soups, Alentejo bread and codfish dishes. Delicious!

We continue our journey in the afternoon to the Church of San Francisco and the famous
Chapel of Bones, a must see and one of the city’s ex-libris. And nothing better than to end the
day wit h a regional Alentejo olive oils tasting , Por tugal’s largest wine and olive producing
region, before returning to Lisbon!

PICK-UP NEAR YOUR

INCLUDES: LOCATION & DROP-OFF
TICKET & GUIDED VISIT
TO BONES CHAPEL
TOUR GUIDE
& DRIVER
AT CITY CENTER
COOLTOURS 14
NOT INCLUDES: HOTEL DROP-OFF LUNCH
 FÁTIMA
FÁTIMA SANCTURY | BATALHA MONASTERY
NAZARÉ | ÓBIDOS
80
PER PAX*
€

* TWO PAX MIN.

LOW DIFFICULTY
MON. & THU.
FROM 8.30 AM TO 7.00 PM “FAITH & HERITAGE”
Early in the morning , we head towards Fátima, a small countryside town well known for its
sanctuary and for being one of the most impor tant pilgrimage sites in the world. The asto-
nishing Basilica was built to commemorate the events of 1917, when 3 children were blessed
with the apparition of the Virgin Mary. Inside this Basilica you’ll also find the tombs of the 3
children, along with many other works of sacred ar t. On the other side of the sanctuary is the
new Church of the Most Holy Trinity, built in the 2000s, and one of the largest Christian chur-
ches in the world. You can also visit the Chapel of the Apparitions, located right on the spot
where the apparitions occurred.

After visiting Fátima, we’ll head towards Batalha and its beautiful Monastery. It is more
than 600 years old and a UNESCO World Heritage Site. From here, we go to the fishing village
of Nazaré, the first Por tuguese pilgrimage site where the Virgin appeared to a Por tuguese
Knight who defeated the temptation of the Devil. See some of the big gest waves in Europe,
attracting a lot of ocean daredevils.

Finally, we set sail to Óbidos, a charming and picturesque village surrounded by medieval
walls from the 12th century. Have some free time to wander within its narrow streets and try
the famous Ginjinha, a sour cherry liqueur ser ved in an edible chocolate cup. What better way
to end this glorious day?

PICK-UP NEAR YOUR

INCLUDES: LOCATION & DROP-OFF
ENTRANCE & GUIDED VISIT
INSIDE BATALHA MONASTERY
TOUR GUIDE
& DRIVER
AT CITY CENTER
COOLTOURS 15
NOT INCLUDES: HOTEL DROP-OFF LUNCH
 FÁTIMA HALF DAY
FÁTIMA SANCTURY | THREE
SHEPHERDS HOUSE
62
PER PAX*
€

* TWO PAX MIN.

LOW DIFFICULTY
WED. | FRI. | SUN.
FROM 8.30 AM TO 2.30 PM “HOLY GROUND”
This tour is exclusively dedicated to the region of Fátima and its most emblematic places
that are par t of the origin of the religious phenomenon. When we reach Fátima you can visit
the Sanctuary grounds, a place of great symbolism since it was here that between 1916 and
1917 the figure of Our Lady presented herself to the Three Shepherds to communicate a set of
revelations.
In Fátima there is much to see, namely the Chapel of the Apparitions that marks the most
precise place where they happened. Today, the Sanctuary has become an impressive place of
faith and it is vir tually impossible to remain indifferent to the energ y that hangs in the air,
even for non-believers. There are two basilicas here: the one of Our Lady of the Rosary, made
of limestone and marble in neo-baroque style. The Holy Trinity Basilica is much more recent
(2007) being the largest in Por tugal and the four th largest Catholic temple in the world in
capacity.
In addition to these sites at opposite points of the Sanctuary, you will have time to obser-
ve other places, such as the home of the Three Shepherds (Francisco and Jacinta Mar to’s
house and Lucia’s house), in the town of Aljustrel. In this space, we can find a faithful recons-
truction of scenes from other times using old objects such as family photographs, clothes,
kitchen utensils, furniture, among others. A unique tour through the faith and history of one of
the most famous places in Por tugal.
INCLUDES:
PICK-UP AT 4 MEETING
VISIT AT THE LITTLE TOUR GUIDE
POINTS & DROP-OFF
PRAÇA DE ESPANHA SHEPHERD HOUSE + MASS & DRIVER
MEETING AT 2 LOCATIONS
SALDANHA
POINT MARQUES DE POMBAL
AVAILABLE RESTAURADORES
NOT INCLUDES:
COOLTOURS 16
HOTEL DROP-OFF LUNCH
 SINTRA
QUINTA DA REGALEIRA | PALÁCIO DA
PENA (FREE TIME) | ROCA CAPE | CASCAIS
73
PER PAX*
€

* TWO PAX MIN.

MEDIUM DIFFICULTY
EVERYDAY
FROM 8.30 PM TO 6.30 PM “MISTERY & ROMANCE”
The crown jewel , multi award-winning and best seller tour, this is a classic experience one
must have when in Lisbon. It’s a breathtaking journey with jaw-dropping views and mystical
locations. We star t this unforgettable voyage with a 29 km (18-mile) trip from Lisbon as we
drive al ong the Marginal Avenue, a winding water front road with sweeping views of the Tagus
river an d the Atlantic Ocean. As we reach Cascais, take your time to walk around and bask in
the narrow alleys or just relax at the beachfront for a few moments. Know why today it’s an
elitist and chic hotspot, after being a refuge during World War II for numerous royal families
in Europe. Then we continue to Cabo da Roca, the westernmost point of continental Europe.
Ready your camera because the views are real postcards!
From there we reach Sintra, whose cultural landscape is a UNESCO World Heritage Site.
Before exploring its historic center, we will go to the Quinta da Regaleira, one of the most
romantic places you’ll ever see. The proper ty has 4 hectares, a palace, lush gardens, lakes,
grottoes and enigmatic constructions, places that hide mysterious meanings evoked by orders
such as Freemasonry and the Knights Templar. After lunch, enjoy some free time to explore
the village center before heading to Pena Palace. It will be easy to fall in love at first sight!
Pena is much more than a castle, it’s a unique expression of the architectural Romanticism,
something out of a fairy tale, situated approximately 500 meters above sea level. It is also a
World Heritage Site, blended from many styles: gothic, neo-Manuelin, neo-Islamic and neo-Re-
naissance. A per fect way to end this day before returning to Lisbon.

INCLUDES:
MEETING ROTUNDA DA BOAVISTA
POINT RUA NOVA DA ALFÂNDEGA PICK-UP & DROP-OFF AT VISIT & GUIDED VISIT INSIDE
QUINTA DA REGALEIRA
TOUR GUIDE
3 MEETING POINTS & DRIVER
AVAILABLE AVENIDA DOS ALIADOS
COOLTOURS 17
NOT INCLUDES: VISIT & GUIDED VISIT
INSIDE PENA PALACE HOTEL DROP-OFF LUNCH
 CITY (DE)TOUR
BELÉM (TOWER + JERÓNIMOS - UNESCO) | PILAR 7
(PONTE 25 DE ABRIL) | HISTORICAL CENTER
69
PER PAX*
€

* TWO PAX MIN.

WALKING TOUR

TUE. | FRI. | SUN. LOW DIFFICULTY

FROM 9.00 AM TO 6.00 PM “UNFORGETTABLE”
Lisbon is known as the ‘City of the 7 Hills’ so the best way to see its landscape is from a
higher ground. In this tour we get to see the city from two outstanding viewpoints, per fect for
those who want a different perspective while in Lisbon.

In the morning we get to see Belém, where the caravels once left for the New World, a mas-
sive outdoor monument in praise of the Discoveries period. Here we can see the Torre de
Belém sitting at the Tagus riverside, and the imposing Jerónimos Monastery, both elevated to
World Heritage by UNESCO and two of the ‘7 Wonders of Por tugal’ that have dominated this
landscape for 500 years. Next, we go to a new viewpoint in town, located beside the iconic
bridge crossing the Tagus river. Watch the amazing views from the top and see all the coastli-
ne up to Cascais. When you come down, put some VR gog gles on for an awesome vir tual reali-
ty experience as a maintenance worker. Don’t look down though!

After wards, we cross the bridge and make our way to Cacilhas for a outstanding view over
the city. Before returning to Lisbon we make a quick stop, probably at the best viewpoint over
the city. The Christ The King statue is standing on a clifftop 133m above the sea level , so get
some classic Instagram photos right on the spot and watch the breathtaking views from the
other riverbank! Before the drop-off in the city center, we go to a final stop for another
viewpoint, less crowded and with other cool insights about another area of Lisbon.

PICK-UP NEAR YOUR PILAR 7 VIEWPOINT TICKET

INCLUDES: LOCATION & DROP-OFF WITH VR EXPERIENCE
TOUR GUIDE
& DRIVER
AT CITY CENTER

COOLTOURS 18
NOT INCLUDES: ENTRANCE IN
CRISTO REI HOTEL DROP-OFF LUNCH
 DISCLAIMER
• All tou rs b egi n i n the matchi ng region t he y we re origin al ly cre at e d. This m e ans t ha t a ny t our f ro m L i s b on c a nn ot b e do ne f rom
Op or to or v ice- versa;
• The Coolto urs (and all 3 regi o nal b ranch e s) is not re sp on sibl e for any it e m s l e f t in t h e v eh i cl e nor b e l i a bl e fo r del a ys d ue t o
t raffic or a dverse weather co ndi ti o ns;
• In c a s e of cancellati o n less than 24 hou rs be fore t he t ou r or no-sh ow t h e re w il l be n o ref un d ;
• Tou rs in 5 to 9 seats ai r- condi ti o ni n g v e h icl e s;
• M inivan p ick- up / drop- o ff: OPORTO : P ick-u p & d rop -of f at t he ce nt ral ly locat e d Op or t o h ot el ( exc ep t fo r D ouro t o ur w h i ch ha s 3
m ee ting p oints) | LISB ON: Pi ck- up at y ou r ce nt ral ly l ocat e d Lisbon h ote l ( e x ce p t for S i nt ra t o ur w hi ch ha s 3 m eet i n g p o i nt s, pl ea s e
note tha t y ou may have to walk a shor t d ist ance f rom y ou r accom m od at ion t o be p ick ed up ), o r nea res t l oc a t i o n p o s s i bl e, on ly i n
ce r ta in a rea s of the ci ty (center). It m ay be re qu ire d to g e t t o a st and ard p ick-u p p oi n t ( i . e C a i s do S o dré t ra i n s t a t i on o r S a l d an ha
m etro s ta tion). Except for Fáti ma HD w h ich has 4 m e e ting p oint s; D rop -of f don e in on ly two l oc at i on s : R es ta ura do res s q ua re o r
Ma rq u ês d e Po mbal);
• Plea s e b e remi nded that there may be m ore t han one l ang u ag e sp ok e n du rin g t he t o ur ( m ax. t wo la ng ua g es p er t our ) ;
• Comfor ta bl e walki ng shoes are recom m e nd e d;
• All ins u ra n ces are i n acco rdance wit h Por t u g u e se l aw ;
• All tou rs a re subj ect to avai labi li ty an d w il l on ly hap p e n w it h m inimu m 2 p e rson s – 4 i n s om e rare c as es ( exc ep t P r i v a t e To urs ) ;
• Clients have free ti me to vi si t si tes an d m onu m e nt s – e x ce p t w ine and food t ou rs s i nc e t here’s no m o num en ts i nv ol v ed;
• Na tiona l m o numents are closed o n pu bl ic hol id ay s;
• Tou rs d o no t i nclude speci fied mea l s, g u id e d t ou rs in side t he m onu m e nt s ( e x ce p t tho s e des c r i b ed i n t h e b ro ch ure / web s i te), a ny
cos t not s p eci fied, ti ps o f any ki nd;
• Child ren u p to 3 years old have a 5 0 % discou n t an d be t we e n 4 and 12 y e ars h av e a 2 0 % di s co un t ;
• The c omp a ny i s closed o n Januar y 1 an d D e ce m be r 25. A l so on 24 an d 31 D e ce m b er, we d o not ens ure f ul l av a i l a b i li t y an d i n th o s e
eve ning s we do no t operate.

COOLTOURS 19
• RESPONSIBILITY: The Co olto urs offe rs t he be st e x p e rie nce t o ou r cl ie nt s. We hav e c rea ted t hes e s er v i c es fo r your plea s ure a n d
e njoy me nt w hi le ensuri ng your safety and com for t . Th e Cool t ou rs cann ot be he ld re s p on s i bl e for a ny m i s t a k e th at m i g ht o c c ur i n t yp o -
g ra p hy or p ri nti ng. The C o olto urs rese r v e s t h e rig h t t o m ak e any ch an g e s w ith or w i t hout n ot i c e t ha t m a y b ec o m e nec es s a r y.

• INSURANCE: Insurance for tri p accid e n t is av ail abl e.

• SMOKING/ALCOHOL: Smoki n g or al cohol ic be v e rag e s are NOT al l owe d on t h e m i ni v a n s. Freq uent s t o p s fo r s i g h t s eei ng a n d
me a ls a re made whi ch wi ll provi de i nd iv id u al s t he op p or t u n it y t o sm ok e and drin k ( m o dera t ely) w hi l e off t he m i ni v a n s.

• BOOKINGS: Reser vati o ns made by p hon e or e -m ail w il l be only conside re d af t e r p roo f o f dep os i t . U nt i l t hen i t w i l l b e i n a p re- re-
s e r va tion s tate that ends 24h pri o r of t ou r. D ire ct re se r v at ions m ad e t hrou g h t he we b s i t e do es not m ea n t h at t he t our b ec o m es aut om a -
tic a lly c onfi rm ed. The C o olto urs must con t act t he cu st om e r t o con firm av ail abil it y for t h e ch o s en d a t e. I f th e c us t om er c a n no t p er for m
the tou r du e to unavai labi li ty (no sea t s or any ot h e r re ason), Th e Cool t ou rs w il l f u l ly ret ur n t h e d ep o s i t . We a c cep t no res p o ns i b i l i ty i f
we c an not a ccept booki ngs fo r the ch ose n d ate by t h e cu st om e r.

• DEPOSITS & CANCELLATION FEES: For d ire ct re se r v at ions, Th e Cool t ou rs h a s a 10 0 % dep o s i t p ol i c y b efore t he t o ur. Th i s
p a y me nt c a n be refundable i n 100% if cl ie n t w ish e s t o can ce l his t ou r ( w it h a ju st ified rea s o n ) a n d /or Th e C o ol t o urs c an n ot p er for m a
tou r (ove rb ooki ng , mi ni mum perso ns n ot m e t , e t c). Can ce l at ion s m ad e u n d e r 24 h ou rs b efo re t h e t o ur o r n o s h ow, b o t h s i t uat i o ns are
N ON-REFU NDAB LE.

• WE ACCEPT: Cash, PayPal o r Visa.

• MINI-VAN POLICY: Passengers are re m ind e d t hat t he y sh ou l d re m ain in t he ir sea ts w h i l e v a n i s i n m o ti o n for t h ei r s a fet y. Pa s s en-
g e rs u nd e rs tand that to stand can be hazard ou s d u e t o su dd e n st op s, brak ing or u n ev en ro a d s ur fa c es t h a t c a n c a us e p a s s en g ers t o
inju re the ms elves and/o r o thers aro u nd t h e m . Th e Cool t ou rs is NOT re sp onsibl e for a ny i t em l ef t o n t he bus a nd w i l l b e und er no o bl i -
g a tion or liabi li ty fo r delays o ccurri n g f rom cit y t raffic.
COOLTOURS 20
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