RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.

2
Published from
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28 November 2024
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 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

Table of Contents
Contact Information, Resources, and Conventions

Document Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Command Syntax Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Document Feedback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

RUCKUS Product Documentation Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Online Training Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Contacting RUCKUS Customer Services and Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

About This Guide

New in This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Controller Setup

Setting Up the Controller for the First Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Firewall Ports

Introduction to Firewall Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Ports to Open Between Various RUCKUS Devices, Servers, and Controllers. . . . . . . . . . . . . 13

SmartZone Web Interface

Introduction to SmartZone Web Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Logging in to the Web Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Logging Off the Controller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

3
 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

Changing the Administrator Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Controller User Interface (UI)

System Settings

Viewing System Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Configuring the System Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Creating a DNS Server Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Creating a DNS Spoofing Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Setting User Preferences. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Warnings and Notifications

Warnings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Setting Global Notifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Working with Maps

Importing a Floorplan Map. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Viewing RF Signal Strength. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Monitoring APs Using the Map View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Health and Maps

Understanding Cluster and AP Health Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Customizing Health Status Thresholds. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Customizing AP Flagged Status Thresholds. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

4
 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

Using the Health Dashboard Map. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Configuring the Google Map API Key Behavior. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

5
 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

Contact Information, Resources, and

Conventions
Document Conventions

Command Syntax Conventions

Document Feedback

RUCKUS Product Documentation Resources

Online Training Resources

Contacting RUCKUS Customer Services and Support

Document Conventions
The following table lists the text conventions that are used throughout this guide.

Table 1. Text Conventions

Convention Description Example

monospace Identifies command syntax device(config)#

examples interface ethernet
1/1/6

bold User interface (UI) components On the Start menu, click All
such as screen or page names, Programs.
keyboard keys, software buttons,
and field names

italics Publication titles Refer to the RUCKUS Small

Cell Release Notes for more
information.

Notes, Cautions, and Safety Warnings

Notes, cautions, and warning statements may be used in this document. They are listed in the order of increasing
severity of potential hazards.

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 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

Note: A NOTE provides a tip, guidance, or advice, emphasizes important information, or provides a reference
to related information.

Attention: An ATTENTION statement indicates some information that you must read before continuing with
the current action or task.

CAUTION: A CAUTION statement alerts you to situations that can be potentially hazardous to you or cause
damage to hardware, firmware, software, or data.

DANGER: A DANGER statement indicates conditions or situations that can be potentially lethal or extremely
hazardous to you. Safety labels are also attached directly to products to warn of these conditions or
situations.

Parent topic: Contact Information, Resources, and Conventions

Command Syntax Conventions

Bold and italic text identify command syntax components. Delimiters and operators define groupings of
parameters and their logical relationships.

Convention Description

bold text Identifies command names, keywords, and command

options.

italic text Identifies a variable.

[] Syntax components displayed within square brackets

are optional.

Default responses to system prompts are enclosed in

square brackets.

{x| y| z} A choice of required parameters is enclosed in curly

brackets separated by vertical bars. You must select
one of the options.

x|y A vertical bar separates mutually exclusive elements.

<> Nonprinting characters, for example, passwords, are

enclosed in angle brackets.

... Repeat the previous element, for example,

member[member...].

7
 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

Convention Description

\ Indicates a “soft” line break in command examples. If

a backslash separates two lines of a command input,
enter the entire command at the prompt without the
backslash.

Parent topic: Contact Information, Resources, and Conventions

Document Feedback
RUCKUS is interested in improving its documentation and welcomes your comments and suggestions.

You can email your comments to RUCKUS at #[email protected].

When contacting us, include the following information:

• Document title and release number

• Document part number (on the cover page)

• Page number (if appropriate)

For example:

• RUCKUS SmartZone Upgrade Guide, Release 5.0

• Part number: 800-71850-001 Rev A

• Page 7

Parent topic: Contact Information, Resources, and Conventions

RUCKUS Product Documentation Resources

Visit the RUCKUS website to locate related documentation for your product and additional RUCKUS resources.

Release Notes and other user documentation are available at https://support.ruckuswireless.com/documents.

You can locate the documentation by product or perform a text search. Access to Release Notes requires an
active support contract and a RUCKUS Support Portal user account. Other technical documentation content is
available without logging in to the RUCKUS Support Portal.

White papers, data sheets, and other product documentation are available at https://www.ruckusnetworks.com.

Parent topic: Contact Information, Resources, and Conventions

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 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

Online Training Resources

To access a variety of online RUCKUS training modules, including free introductory courses to
wireless networking essentials, site surveys, and products, visit the RUCKUS Training Portal at https://
commscopeuniversity.myabsorb.com/. The registration is a two-step process described in this video. You create a
CommScope account and then register for, and request access for, CommScope University.

Parent topic: Contact Information, Resources, and Conventions

Contacting RUCKUS Customer Services and Support

The Customer Services and Support (CSS) organization is available to provide assistance to customers with active
warranties on their RUCKUS products, and customers and partners with active support contracts.

For product support information and details on contacting the Support Team, go directly to the RUCKUS Support
Portal using https://support.ruckuswireless.com, or go to https://www.ruckusnetworks.com and select Support.

What Support Do I Need?

Technical issues are usually described in terms of priority (or severity). To determine if you need to call and open
a case or access the self-service resources, use the following criteria:

• Priority 1 (P1)—Critical. Network or service is down and business is impacted. No known workaround. Go
to the Open a Case section.

• Priority 2 (P2)—High. Network or service is impacted, but not down. Business impact may be high.
Workaround may be available. Go to the Open a Case section.

• Priority 3 (P3)—Medium. Network or service is moderately impacted, but most business remains
functional. Go to the Self-Service Resources section.

• Priority 4 (P4)—Low. Requests for information, product documentation, or product enhancements. Go to

the Self-Service Resources section.

Open a Case
When your entire network is down (P1), or severely impacted (P2), call the appropriate telephone number listed
below to get help:

• Continental United States: 1-855-782-5871

• Canada: 1-855-782-5871

• Europe, Middle East, Africa, Central and South America, and Asia Pacific, toll-free numbers are available at
https://support.ruckuswireless.com/contact-us and Live Chat is also available.

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 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

• Worldwide toll number for our support organization. Phone charges will apply: +1-650-265-0903

We suggest that you keep a physical note of the appropriate support number in case you have an entire network
outage.

Self-Service Resources
The RUCKUS Support Portal at https://support.ruckuswireless.com offers a number of tools to help you to
research and resolve problems with your RUCKUS products, including:

• Technical Documentation—https://support.ruckuswireless.com/documents

• Community Forums—https://community.ruckuswireless.com

• Knowledge Base Articles—https://support.ruckuswireless.com/answers

• Software Downloads and Release Notes—https://support.ruckuswireless.com/#products_grid

• Security Bulletins—https://support.ruckuswireless.com/security

Using these resources will help you to resolve some issues, and will provide TAC with additional data from your
troubleshooting analysis if you still require assistance through a support case or RMA. If you still require help,
open and manage your case at https://support.ruckuswireless.com/case_management.

Parent topic: Contact Information, Resources, and Conventions

10
 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

About This Guide

New in This Document

New in This Document

Table 1. Key Features and Enhancements in SmartZone 6.1.2 Rev B (April 2024)

Feature Description Reference

Doc-defect SCG - 152431 Updated: Added missing port for Ports to Open Between Various
AP to AP communications in the RUCKUS Devices, Servers, and
firewall port list. Controllers

Parent topic: About This Guide

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 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

Controller Setup
Setting Up the Controller for the First Time

Setting Up the Controller for the First Time

RUCKUS SmartZone controllers are next-generation high-performance wireless LAN controllers that run the
RUCKUS SmartZone operating system. To deploy the controller, it must first be set up on the network. For
information on how to set up the controller for the first time, including instructions for preparing your chosen
hypervisor, installing the vSZ image on to hypervisor, and completing the vSZ Setup Wizard, refer to the Getting
Started Guide or Quick Setup Guide for your controller platform.

Note: While deploying vSZ, block level storage must be used and the hosts must see this as direct-attached
storage. For real time database access and synchronization, vSZ requires lower latency and higher numbers of
read/write transactions than file level storage solutions such as NAS or network file shares allow.

You can deploy vSZ and vSZ-D via vCenter 6.7 on ESXi. Some of the features (for example, location based
services, rogue AP detection, force DHCP, and others) may not be visible on the controller web interface if the AP
firmware deployed to the zone you are configuring is earlier than this release.

Note: To ensure that you can view and configure all new features that are available in this release, RUCKUS
recommends upgrading the AP firmware to the latest version.

Parent topic: Controller Setup

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 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

Firewall Ports
Introduction to Firewall Ports

Ports to Open Between Various RUCKUS Devices, Servers, and Controllers

Introduction to Firewall Ports

An important part of a stateful firewall is the ability to track the state of traffic connections.

This is a security measure intended to help prevent intrusions and spoofs. The firewall attempts to make sure any
incoming connection is matched with a known active connection that was initiated from inside the firewall. Any
packets that do not comply with these rules or are specifically allowed (well-known protocols such as FTP servers
and others) are typically dropped. Different ports are necessary to allow various communications for control,
data, and management traffic.

Parent topic: Firewall Ports

Ports to Open Between Various RUCKUS Devices,

Servers, and Controllers
The below table lists ports that must be opened in the network firewall to ensure that the vSZ-D/SZ/vSZ
(controller), managed APs, and RADIUS servers can communicate with each other successfully.
Table 1. Ports to Open Between Various RUCKUS Devices, Servers, and Controllers
From To (Listener) Layer 4 Interface Configurable Purpose
(Sender) CommunicationProtocol from Web
Port Number Interface?

AP Control plane 21 TCP Control No ZD and Solo

of : APs can
SZ-100 download SZ
AP firmware
SZ-300 and convert
vSZ themselves to
SZ APs.

AP AP 1883 TCP Control No AP-AP

communicatio
n for neighbor
AP
information

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 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

From To (Listener) Layer 4 Interface Configurable Purpose

(Sender) CommunicationProtocol from Web
Port Number Interface?

exchange in
FT, Client
Load Balance,
etc.

AP Control plane 22 TCP Control No SSH Tunnel

of : for
SZ-100 management

SZ-300

vSZ

AP ZD SZ 69 UDP Control No ZD Migration

AP vSZ control 91 (AP TCP Control No AP firmware

plane firmware upgrade
version 2.0 to APs need Port
3.1.x) and 443 91 to
(AP firmware download the
version 3.2 Guest Logo
and later) and to update
the signature
package for
the ARC.

Note:
Starting
with SZ 3.2
release,
the
controller
uses an
HTTPS
connectio
n and an
encrypted
path for
the
firmware
download.
The port
used for
AP

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 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

From To (Listener) Layer 4 Interface Configurable Purpose

(Sender) CommunicationProtocol from Web
Port Number Interface?

firmware
downloads
has been
changed
from port
91 to 443
to
distinguish
between
the two
methods.
To ensure
that all
APs can be
upgraded
successfull
y to the
new
firmware,
open both
ports 91
and 443 in
the
network
firewall.

AP RAC (RADIUS 1813 UDP Management, No RADIUS_Auth

Access Cluster, profile defines
Controller) Control both inbound
and outbound
traffic.
Note: The Information
Managem specified here
ent is for inbound
interface is traffic only.
applicable
when vSZ-
H is in
single-
interface
mode. If in
3-interface
mode,

15
 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

From To (Listener) Layer 4 Interface Configurable Purpose

(Sender) CommunicationProtocol from Web
Port Number Interface?

Access and
Core
separation
disabled, it
depends
on the
configured
Managem
ent traffic
interface.

AP SZ 5353 UDP Control No Resolves

hostnames to
IP addresses

AP SZ 8200 TCP Control No Captive Portal

OAuth service
DP port for HTTP

AP SZ 8222 TCP Control No Captive Portal

OAuth service
DP port for
HTTPS

AP SZ 8280 TCP Control No Captive Portal

Web Proxy
DP service port
for HTTPS

AP-MD SZ-MD 9191 TCP Cluster No Communicati

on between
AP-MD and
SZ-MD

AP vSZ control 12223 UDP Control No LWAPP

plane discovery
sends image
upgrade
request to ZD-
APs via
LWAPP (RFC
5412).

16
 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

From To (Listener) Layer 4 Interface Configurable Purpose

(Sender) CommunicationProtocol from Web
Port Number Interface?

AP SZ 18301 UDP Management, No SpeedFlex

Cluster, tests the
UE Control network
performance
between AP,
UE, and SZ.

ICX vSZ control 22 TCP Control No SSH Tunnel.

plane

ICX vSZ control 443 TCP Control No Access to the

plane vSZ/SZ control
plane over
secure HTTPS.

SZ External FTP 20-21 TCP Control, No Transfer date

server Cluster, to external
Management FTP servers

Follower SZ Master SZ 123 UDP Cluster No Sync system

nodes node time among
SZ nodes

SZ External 443 TCP Management No Download

Licensing licensing and
Server support
entitlements
from the
licensing
server.

SZ External 443 TCP Management No Download

Licensing licensing and
server support
entitlements
from the
licensing
server.

SZ-RAC External AAA 1812 UDP Management, Yes To Support

Cluster, RADIUS Proxy
Control Authenticatio
n

Note: The
Managem

17
 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

From To (Listener) Layer 4 Interface Configurable Purpose

(Sender) CommunicationProtocol from Web
Port Number Interface?

ent
interface is
applicable
when vSZ-
H is in
single-
interface
mode. If in
3-interface
mode,
Access and
Core
separation
disabled, it
depends
on the
configured
Managem
ent traffic
interface.

SZ SZ 5671-5672 TCP Cluster No RabbitMQ

inter-node
cluster
communicatio
n

SZ SZ 6379, 6380 TCP Cluster No Internal

communicatio
n among SZ
nodes

SZ SZ 7000 TCP/UDP Cluster No Cassandra

(database)
cluster
communicatio
n and data
replication

SZ SZ 7500 UDP Cluster No SZ Clustering

Operation

18
 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

From To (Listener) Layer 4 Interface Configurable Purpose

(Sender) CommunicationProtocol from Web
Port Number Interface?

SZ SZ 7800 TCP/UDP Cluster No Cluster node

communicatio
n for cluster's
operations

SZ SZ 7800-7805 TCP Cluster No A protocol

stack using
TCP on
JGroups
library for
node to node
communicatio
n

SZ SZ 7810 TCP Cluster No A protocol

stack using
FD_SOCK on
JGroups
library for
node-to-node
communicatio
n

SZ SZ 7811 TCP Cluster No A protocol

stack using
FD_SOCK on
JGroups
library for
node-to-node
communicatio
n

SZ SZ 7812 TCP Cluster No A protocol

stack using
FD_SOCK on
JGroups
library for
node-to-node
communicatio
n

SZ SPoT 8883 TCP Management, No Communicati

Cluster, on between
Control SZ and SPoT

19
 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

From To (Listener) Layer 4 Interface Configurable Purpose

(Sender) CommunicationProtocol from Web
Port Number Interface?

Note: The
connectio
n between
the
controller
and vSPoT
is an
outbound
connectio
n, so it
depends
on the
destinatio
n IP
address. If
the
destinatio
n IP
address
falls in the
subnet of
one
interface,
it is routed
to that
interface.
Otherwise,
it is routed
via the
default
route.

SZ SZ 9300-9400 TCP Cluster No Internal

communicatio
n between
nodes within
the cluster
(ElasticSearch
database)

SZ local SZ memproxy 11211 TCP Cluster No Internal proxy

modules for saving in-
memory data

20
 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

From To (Listener) Layer 4 Interface Configurable Purpose

(Sender) CommunicationProtocol from Web
Port Number Interface?

to
memcached

SZ SZ 11311 TCP Cluster No Memory

cache server

SZ SZ 33434-33534 UDP Management, No ICX

Cluster, Troubleshooti
Control ng
(traceroute).

SZ CS DP 65534, 65535 TCP Management No DP Debug

TACACS+ TACACS+ 49 TCP Management, No TACACS+

Server Server Cluster,
Control

DNS Server DNS 53 TCP/UDP Management, No DNS

Cluster,
Control

DHCP Server SZ 67,68 UDP Management, No DHCP

Cluster,
Control

Walled- Captive Portal 80 TCP Management, No WISPr_Walled

Garden Web with HTTP Cluster, Garden
Server Proxy Control

SNMP Client SZ 161 UDP Management No Simple

Network
Management
Protocol
(SNMP)

LDAP Server RAC 389 TCP/UDP Management, Yes SZ to LDAP

Cluster,
Control

SZ rsyslog 514 TCP/UDP Management, No Remote

Cluster, Syslog
Control

DHCP v6 SZ 546, 547 UDP Management, No DHCPv6

Server Cluster, Protocol
Control

21
 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

From To (Listener) Layer 4 Interface Configurable Purpose

(Sender) CommunicationProtocol from Web
Port Number Interface?

LDAPS Server RAC 636 TCP Management, Yes SZ to LDAPS

Cluster, Server
Control

AAA server SZ 2083 (RadSec) TCP Management, No The default

Cluster, destination
Control port number
for RADIUS
over TLS is
TCP/2083 (As
per RFC-6614)

AAA server SZ 2084 TCP Management, No SZ as RadSec

(CoA/DM Cluster, server listens
Over RadSec) Control on port 2084
for incoming
TLS
connection
from client
(AAA Client)
to process
CoA/DM
messages
over RadSec.

AD Server RAC 3268 TCP Management, Yes SZ to AD

(MSTF-GC) Cluster, (MSTF-GC)
Control

External AAA SZ-RAC (vSZ 3799 UDP Management, No Supports

Server (free control plane) Cluster, Disconnect
RADIUS) Control Message and
CoA (Change
of
Authorization)
which allows
dynamic
changes to a
user session
such as
disconnecting
users and
changing
authorizations
applicable to

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 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

From To (Listener) Layer 4 Interface Configurable Purpose

(Sender) CommunicationProtocol from Web
Port Number Interface?

a user
session.

JITC CAC SZ 4443 TCP Control No Since SZ 5.1.2

release,
mainly for
JITC CAC login
support. This
port is
opened for
NGINX to
configure for
client
certificate
authenticatio
n.

Legacy Public SZ 7443 TCP Management No Deprecated

API Client Public API

Any Management 8022 No (SSH) Management Yes When the

interface management
ACL is
enabled, you
must use port
8022 (instead
of the default
port 22) to log
on to the CLI
or to use SSH.

Any vSZ control 8090 TCP Control No Allows

plane unauthorized
UEs to browse
to an HTTP
website

Any vSZ control 8099 TCP Control No Allows

plane unauthorized
UEs to browse
to an HTTPS
website

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 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

From To (Listener) Layer 4 Interface Configurable Purpose

(Sender) CommunicationProtocol from Web
Port Number Interface?

Any vSZ control 8100 TCP Control No Allows

plane unauthorized
UEs to browse
using a proxy
UE

Any vSZ 8443 TCP Management No Access to the

management controller
plane web interface
Note: The via HTTPS
Public API
port has
changed
from 7443
to 8443.

Any vSZ control 9080 HTTP Management, No Northbound

plane Control Portal
Interface for
hotspots

Any vSZ control 9443 HTTPS Management, No Northbound

plane Control Portal
Interface for
hotspots

Client device SZ control 9997 TCP Control No Internal

Plane Subscriber
Portal in HTTP

Any vSZ control 9998 TCP Control No Hotspot

plane WISPr
subscriber
portal login/
logout over
HTTPS

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 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

Table 2. vDP/ SZ300 DP Data Group(PG-2):

From To (Listener) Port Number Layer 4 Interface Configurable Purpose
(Sender) Protocol from Web
Interface?

AP vSZ control 22 TCP Control, No SSH Tunnel

plane Cluster,
vSZ_D Management

Note: The destination interfaces are meant for three-interface deployments. In a single-interface
deployment, all the destination ports must be forwarded to the combined management and control interface
IP address.

Note: Communication between APs is not possible across NAT servers.

Parent topic: Firewall Ports

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 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

SmartZone Web Interface

Introduction to SmartZone Web Interface

Logging in to the Web Interface

Logging Off the Controller

Changing the Administrator Password

Introduction to SmartZone Web Interface

RUCKUS SmartZone network controllers simplify the complexity of scaling and managing wired switches and
wireless access points (APs) through a common interface to support private cloud Network as a Service (NaaS)
offerings in addition to general enterprise networks.

All physical and virtual SmartZone appliances support network configuration, monitoring, provisioning, discovery,
planning, troubleshooting, performance management, security, and reporting. The user-friendly SmartZone Web
Interface handles network visibility from the wireless edge to the network core and enables IT administrators to
perform day-to-day management tasks, troubleshoot user-connectivity problems, and define and monitor user
and application policies without requiring advanced network skills and command line interface (CLI) expertise.

Parent topic: SmartZone Web Interface

Logging in to the Web Interface

Before you can log in to the controller web interface, you must have the IP address that you assigned to the
Management (Web) interface when you set up the controller on the network using the Setup Wizard.

Once you have this IP address, you can access the controller web interface on any computer that can reach the
Management (Web) interface on the IP network.

Complete the following steps to log in to the controller web interface.

1. Start a web browser on a computer that is on the same subnet as the Management (Web) interface.
The following web browsers are supported:

◦ Google Chrome

◦ Safari

◦ Mozilla Firefox

◦ Internet Explorer

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 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

◦ Microsoft Edge

2. In the address bar, enter the IP address that you assigned to the Management (Web) interface, and
append a colon (:) and 8443 (the management port number of the controller) to the end of the address.

For example, if the IP address that you assigned to the Management (Web) interface is 10.10.101.1, you
should enter: https://10.10.101.1:8443.

Note: The controller web interface requires an HTTPS connection. You must append "https" (not "http")
to the Management (Web) interface IP address to connect to the controller web interface. Because the
default SSL certificate (or security certificate) that the controller is using for HTTPS communication is
signed by RUCKUS and is not recognized by most web browsers, a browser security warning may be
displayed.

The controller web interface logon page is displayed.

3. Log in to the controller web interface using the following credentials:

◦ User Name: admin

◦ Password: Password you set in the Setup Wizard

4. Click Log On.

The controller web interface displays the Dashboard, which indicates that you have logged on successfully.

Parent topic: SmartZone Web Interface

Logging Off the Controller

You can log off the controller by using either the web interface or the Command Line Interface (CLI).

Logging off Using the Web Interface

1. On the controller web interface, select Log off from the default list.

The following message is displayed: Are you sure you want to log off?

2. Click Yes.

You have completed logging off the web interface

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 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

Logging off Using CLI

1. To schedule a shutdown at the CLI prompt, enter the command shutdown and specify the delay in seconds
before controller shuts down.

2. To shutdown the controller immediately, enter the command shutdown now.

Parent topic: SmartZone Web Interface

Changing the Administrator Password

Follow these steps to change the administrator password.

1. On the controller web interface, select Change Password from the default list.

The following window is displayed.

Figure 1. Change Password Form

2. Enter:

◦ Old Password—Your current password.

◦ New Password—Your new password.

◦ Confirm Password—Your new password.

3. Click Change, your new password is updated.

Parent topic: SmartZone Web Interface

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 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

Controller User Interface (UI)

Prior to release 6.0.0, the controller menu had vertical layout that resulted in some menu items not being visible
on the screen. So, to make navigation easier, a new menu was introduced in release 6.0.0 release. The new menu
has features such as Category, Favorite, Search and Breadcrumbs.

• Category - The menu items are organized into distinct categories or groups making it easier to find
and access specific functionalities. The various categories are Monitor, Network, Security, Services and
Administration.
Figure 1. Displaying Categories on the Menu Bar

For example, the menu items under the category Network are displayed as per the screenshot below.

Figure 2. Displaying Menu Items in the Network Category

• Favorite - The Star icon allows you to mark certain menu items as their favorites or frequently accessed
options. This feature saves time by providing quick access to the functions you use most often. The star
icon acts like a toggle allowing you to add or remove menu item from your favorite list.
Figure 3. Marking Favorites

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 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

• Search - The Search menu increases the usability by allowing you to input keywords specific terms to find
relevant information. When you use a search option, it queries the system and returns results that match
your input, making it easier to locate specific content or data. It helps you in quickly find what you are
looking for.
Figure 4. Using the Search Field

• Breadcrumb - The Breadcrumb is a navigation aid that shows your current location within the menu
hierarchy. This allows you to see where you are and easily navigate back to previous levels.
Figure 5. Displaying Breadcrumb

• Search History - The Search History typically refers to a record of the searches you've conducted. It can
include the keywords or phrases you entered when searching for information.

Figure 6. Search History

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RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

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 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

System Settings
Viewing System Settings

Configuring the System Time

Creating a DNS Server Profile

Creating a DNS Spoofing Profile

Setting User Preferences

Viewing System Settings

System settings include options to view system information, configure system time, NTP servers, and DNS
servers.

To view the system settings information, select Administration > System > System Info. The following system
information is displayed:

• Controller Version

• Control Plane Software Version

• Data Plane Software Version

• Default AP Firmware Version (hover over the field to see the firmware type)

• Supported AP Model List with AP firmware and supported AP models

• Cluster Name

• Number of Planes

• System Name

• System Uptime

• Serial Number

• System Capacity of Cluster

• 3GPP Tunneling License

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 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

• AP Capacity License

• AP Direct Tunnel License

• Data Plane Capacity License

Figure 1. General Settings for vSZ-H

Note: For the SZ300 and vSZ-H platforms, the AP to switch ratio is 5:1. For more details, refer to SmartZone
Upgrade Guide and Virtual SmartZone Getting Started Guide.

Parent topic: System Settings

Configuring the System Time

The controller has three external Network Time Protocol (NTP) servers that are used to synchronize the time
across access points, cluster nodes, and virtual data planes.

Note: The controller supports NTP version 4.2.6p5. The controller and access points do not accept broadcast
and multicast NTP packets that would result in a timestamp. These packets are ignored by default.

Perform the following steps to edit the system time:

1. From the main menu, navigate to Administration > System > Time.

2. Configure the following options:

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 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

a. NTP Primary Server: Enter the primary NTP server address.

Figure 1. Setting the System Time

b. Sync Server: Click this button to enable the controller to sync with the configured NTP server, and then
sync the cluster-follower nodes, APs, and vDPs with the controller time.

c. System Time Zone: Select the time zone from the drop-down. The default time zone is (GMT +0:00)
UTC.

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 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

d. You can achieve secured communication with NTP servers after configuring them.

To establish this communication, in the NTP Server Authentication field, configure the following:

• Key Type as MD5 or SHA1.

• KEY ID in the range of 1 to 65534.

• Key or PSK as negotiated for each of the NTP servers.

3. Click OK.

Parent topic: System Settings

Creating a DNS Server Profile

A DNS server profile, allows you specify the primary and secondary address of the DNS server for devices to
identify the host name within the specified Zone.

1. Go to Administration > System > DNS Servers.

The DNS Servers page is displayed.

2. Click Create.
The Create DNS Server Profile page is displayed.

3. Configure the following:

a. Name: Type a name for the DNS server profile.

b. Description: Type a short description for profile.

c. Primary DNS IP: Type the primary DNS IP address.

Note: This feature supports IPv4 address format.

d. Secondary DNS IP: Type the secondary DNS IP address.

Note: This feature supports IPv4 address format.

e. Click OK.

You have created the DNS Server Profile.

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 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

Note: You can also edit, clone and delete the profile by selecting the options Configure, Clone and Delete
respectively, from the DNS Servers page.

Parent topic: System Settings

Creating a DNS Spoofing Profile

A DNS spoofing profile allows you to specify individual Fully Qualified Domain Name (FQDN) entries to bypass
DNS resolution and provide clients with the result specified in the associated rules.
Follow the steps below to create a DNS Spoofing profile.

1. Go to Services > Others > DNS Spoofing

2. Select the zone for which you want to create profile.

3. Click Create.
The Create DNS Spoofing Profile page is displayed.
Figure 1. Creating DNS Spoofing Profile

4. Configure the following:

a. Name: Enter a name for the DNS spoofing profile.

b. Description: Enter a short description for the profile.

c. Click Create, and the Create Rules dialog box is displayed.

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 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

d. In the Domain Name field, enter the FQDN of an individual host entry.

e. In the IP Address field, enter the IPv4 or IPv6 address to resolve the domain name and click Add. If
the user sends DNS request with the domain name configured in the DNS Spoofing profile, then the AP
responds with the IP address configured in the DNS Spoofing profile for the requested domain name.

f. Click OK to confirm the rules.

g. Click OK to confirm the creation of DNS spoofing profile.

Note: You can also edit, clone or delete the profile by selecting the options Configure, Clone or Delete
respectively, from the DNS Spoofing tab.

Parent topic: System Settings

Setting User Preferences

You can configure the language in which the user interface must appear, and also customize the session time for
the interface.

1. In the controller web interface, click on the user profile and click Preferences.
This displays User Preferences page.
Figure 1. User Profile Menu - Preferences

2. In the User Preferences page, enter the following details.

◦ Session Idle Timeout Setting - Enter the duration in minutes for the web interface session to refresh.

◦ Language - Select the language of your choice from the drop-down list to view the web interface
content. The following languages are supported in the application -

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 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

◦ Spanish

◦ Brazilian Portuguese

◦ French

◦ German

◦ Italian

◦ Russian

◦ Simplified Chinese

◦ Traditional Chinese

◦ Korean

◦ Japanese

◦ Use Legacy Menu - By default this button is Off, enable this button to view the old menu (prior to
release 6.0.0).

◦ Usage Data Collection - By default this button is Off, enable this button to collect data for analytics. For
more information on data collection, click on the link corresponding to the field.

◦ Customer Support Chat Bot - By default this button is On, this button enables the chat support feature
which is available in the main screen.

Figure 2. User Preferences

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 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

Parent topic: System Settings

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 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

Warnings and Notifications

Warnings

Setting Global Notifications

Warnings
Warnings are displayed in the Miscellaneous bar. They are issues which are critical in nature. Warnings cannot be
removed or acknowledged unless the critical issue is resolved.
Figure 1. Sample Warning Message

A list of warning messages that appear are as follows:

• Default 90-day support expiring soon

• System support expiring soon

• System support has expired

• Default 90-day AP license expiring soon

• Default AP license has expired

• Default 90-day RTU license expiring soon

• RTU has expired

• AP Certificate Expiration

• Node Out of Service

• Cluster Out of Service

• VM Resource Mismatch

• Suggested AP Limit Exceeded

• AP/DP version mismatch

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 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

Parent topic: Warnings and Notifications

Setting Global Notifications

Notifications are integrated with existing alarms and they are displayed only when a notification alarm exists and
is not acknowledged by the administrator. Notifications can be viewed from the Content area. Administrators can
acknowledge the notification by either:

• Clearing the alarm

• Acknowledging the Alarm

For more information, refer to the “Managing Alarms and Events” chapter.

Alarm severity are of three types:

• Minor

• Major

• Critical

The administrator can change the alarm severity shown on the dashboard. To do so:

1. From the Notifications area, Click the Setting icon, this displays Settings - Global Notification window.

2. From the Lowest alarm severity drop-down, select the required severity level.

3. Click OK. Notifications corresponding to the selected alarm severity and severity above it are displayed in
the Notification area of the Dashboard.

Note: RUCKUS AI is configured on the SmartZone (controller) platform. When the user connects to RUCKUS AI
through the controller, a status tag is displayed in the controller header and the browser re-directs the user to
RUCKUS AI page. Currently, this feature is dependent on RUCKUS AI.

Parent topic: Warnings and Notifications

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 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

Working with Maps

Importing floorplan maps into SmartZone allows you to further customize the information displayed on the
Dashboard and Access Points pages, and monitor your APs, zones, groups, clients and traffic statistics all within
the world map view on the Dashboard.

Additionally, you can use the maps to quickly locate more specific information on a venue or zone, and drag and
drop APs onto the floor plan map to represent their locations in physical space in your venue.

Once a map is imported and GPS coordinates are entered, an icon representing the venue appears on the world
map on the Dashboard. The icon displays the current number of APs (Online, Flagged and Offline). You can hover
over the icon for more information.

Double-click the map icon or click Zoom into this map to view the imported map in the Dashboard.

Figure 1. Imported Maps on the Dashboard

Importing a Floorplan Map

The controller provides a user-friendly workflow for importing a map of your venue floorplan, placing APs in their
respective physical locations on the map, and scaling the map to match the actual dimensions of your venue.
Floorplan maps allow you to view site/venue/floor-specific details such as:

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 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

• AP status, performance, and health conditions

• Client connections to an AP

• Location-specific trouble spots related to AP or client connectivity

To import a floorplan map:

1. Go to Network > Wireless > Maps.

2. From the System tree hierarchy, select the location where you want to create a map and click the Add icon
button. The Add Map form appears.

3. On the Details tab, enter a Name and optionally a Description to identify the map.

4. Enter a Location for the map. Alternatively, you can choose the location from the auto-completion options.
After you select the location, the GPS Coordinates are automatically updated.

5. For GPS Coordinates, you can enter the Latitude and Longitude values.
Figure 1. Creating the Add Map form

6. To add a Map Image, click Browse and select a site, venue, or floor map in jpg, jpeg, png, bmp or svg file
formats.

Note:

The maximum file size per indoor map is 5MB.

7. Click Next, the Scale Map tab is displayed.

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 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

8. Click two points on the map between which you know the distance. Blue dots appear to show the points
you selected.
Figure 2. Indicating the Selected Points on the Map

9. Enter the Physical Distance between the two points and select the unit of measurement (mm, cm, m, ft,
yard).

10. Click Save & Next. The Place APs tab appears.

11. From the Available list, drag the APs and place them in their physical locations on the map. Click the
Placed tab to see the list of placed APs.
Figure 3. Dragging and dripping to place APs on the Floorplan

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 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

12. Once you are happy with the placement of your APs on the map, click OK to save your map.

Your venue now appears as an icon on the world map on the Dashboard, located at your venue's actual physical
location (if you entered the GPS coordinates correctly). The Dashboard icon that represents your venue provides
an overview of the number of APs in the venue and their status. Hover over the icon to view more details, or
click one of the links to zoom in to the venue floorplan map you imported.

Figure 4. Importing Venue Map Icon

Note: You can also edit or delete a map. To do so, select the map from the list and click the Edit or Delete
icons respectively.

Parent topic: Working with Maps

Viewing RF Signal Strength

Radio Frequency (RF) signal strength can be viewed using a heat map for a specific location.

The heat map helps us identify the RF signal strength in a specific location. It provides heat maps using actual
path loss information from the environment. You can view an indoor floor plan map for an AP.

To view the RF signal strength:

1. Go to Network > Wireless > Maps.

2. From the System tree hierarchy, select the location of the map that you want to view.

3. Select the Show Signal Coverage check box and choose the required RF frequency. For example, 2.4 GHz
or 5 GHz. The heat map is displayed with a color-gradient legend. High signal strength appears in red. The
color changes as the signal strength reduces.

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 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

Figure 1. RF Coverage Heat Map

Parent topic: Working with Maps

Monitoring APs Using the Map View

Use the Map view on the Access Points page to monitor APs in relation to your venue's floorplan.

1. Go to Network > Wireless > Access Points.

2. In View Mode, click the Map button. The map view is displayed with your placed APs.

3. Hover over an AP to view the following AP-specific details:

◦ AP Name: The name of the AP, if configured. If not, the default AP name is "RuckusAP."

◦ IP Address: The current IPv4 or IPv6 address assigned to the AP.

◦ Channel: Displays the channel (2.4 GHz / 5 GHz) in use, along with the channel width in parentheses.

◦ Clients: The number of currently connected wireless clients.

◦ Traffic: The total traffic volume over the last 1 hour.

◦ Latency: The average time delay between AP and connected clients.

◦ Airtime Utilization: Percent of airtime utilized, by radio.

◦ Connection Failure: Percent of client connection attempt failures.

Figure 1. Hover to AP to view details

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 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

4. To view more specific details on the AP, click the See this AP in AP page link.

5. To view the RF signal strength, select the Show Signal Coverage check box and choose the required RF
frequency. For example, 2.4 GHz or 5 GHz.
The heat map is displayed with a color-gradient legend. High signal strength appears in red. The color
changes as the signal strength reduces.

Parent topic: Working with Maps

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 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

Health and Maps

The Health dashboard gives you a very high-level overview of wireless devices such as cluster, AP and clients, and
wired devices such as ICX switches. For wireless devices, it displays a world map view using Google Maps, which
provides a global view of your SmartZone-controlled wireless network deployments.

You must click Wireless or Wired in the dashboard to view the respective devices.

The status bar at the top of the Health dashboard contains an iconic representation of the total Cluster, AP and
Client counts for the entire system. This information can be filtered to display a single zone, AP group, or venue
using the drop-down filter menu. You can also customize the dashboard layout and threshold settings using the
Settings (gear) icon.

Figure 1. Health Workspace Area

The Wired devices section provides information about the health of the switch and the traffic it handles.

For more information on customizing the information displayed on the Health dashboard, see the section
Customizing Health Status Thresholds.

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 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

Understanding Cluster and AP Health Icons

The Health dashboard status bar displays the following Cluster and AP information using three colored icons to
denote the number of APs/clusters currently in that state.
The icons for both Cluster and AP status overviews are represented by the following color coding scheme:

• (Green): Online

• (Orange): Flagged

• (Red): Offline

Online and Offline status are self-explanatory. "Flagged" status is user-defined. You can customize the thresholds
at which an AP or cluster enters "flagged" state using the Settings (gear) icon in the status bar. For more
information, see Customizing Health Status Thresholds.

Parent topic: Health and Maps

Customizing Health Status Thresholds

You can customize the way the controller categorizes and displays clusters and APs shown in “Flagged Status” in
the status bar.

To customize the Health dashboard, click the Settings (gear) icon. In the Settings - Health Dashboard form, click
the Cluster Status or AP Status tab, and configure the following:

• Cluster Status: Configure CPU, hard disk and memory usage percentages above which the cluster will be
marked as flagged status.

• AP Status: Configure the criteria upon which APs will be flagged. For more information, see the
Customizing Health Status Thresholds section.

Figure 1. Setting Cluster Health Status Thresholds

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 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

Parent topic: Health and Maps

Customizing AP Flagged Status Thresholds

Use the following procedure to customize when APs will be marked as "flagged" on the Health dashboard status
bar.

1. Click the Gear icon on the Health dashboard.

2. The Settings - Health Dashboard form appears. Click the AP Status tab.

3. Select the behavior of flagging policies when applying changes to parent or child groups:

◦ Apply the change to all child groups

◦ Apply the change if child group settings already match the parent group

4. Configure thresholds above which APs will be marked as "flagged" for the following criteria:

◦ Latency

◦ Airtime Utilization

◦ Connection Failures

◦ Total connected clients

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 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

5. Configure the radio (2.4 / 5 GHz) from the drop-down menu and select the level (system, zone, AP group)
at which you want to apply the policy, and configure the Sensitivity control for the threshold (Low,
Medium, High). Setting the Sensitivity level to Low means that an AP must remain above the threshold for
a longer period of time before it will appear in the flagged category, while a High sensitivity means that
APs will more quickly alternate between flagged and non-flagged status.

6. Click OK to save your changes.

Figure 1. Configuring AP Flagged Status Thresholds

Parent topic: Customizing Health Status Thresholds

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 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

Using the Health Dashboard Map

Use the Google Maps view just as you would normally use Google Maps - including zoom, satellite view, rotate
and even street view icons. You can customize the AP icon information displayed on the map using the tools in
the upper-right hand corner.

For SZ100 and vSZ-E platforms, use the AP Status pull-down menu to configure which AP health parameters will
be displayed on the AP icons on the map. Use the Display menu to display the client count or radio channel in
use.

Use the Settings icon to configure the information displayed in tooltips when hovering over an AP on the
map. You can also change the view mode altogether, from map view to Groups, Control Planes or Data Planes
view mode using the settings menu. Additionally, you can also select the check-box to show mesh links. These
links appear as dotted lines. If you hover over the mesh link on the map, a pop-up appears displaying more
information such as the following:

• Uplink AP: displays the IP address of the uplink AP to which the wireless client sends data

• Downlink AP: displays the IP address of the downlink AP from which data is sent back to the wireless client

• SNR (Uplink): displays the signal-to-noise ratio in the uplink path

• SNR (Downlink): displays the signal-to-noise ratio in the downlink path

• Bytes (Uplink): displays the bytes of data transferred from the client to the uplink AP

• Bytes (Downlink): displays the bytes of data transferred from the downlink AP to the client

• Connected Since: displays the date and time when the mesh connection was established

Bytes (Uplink) and Bytes (Downlink) are aggregate counters for the mesh connection since the start of that mesh
connection. If the mesh link is broken and restarts, the counter restarts. If the mesh AP connects to a different
mesh root or uplink, the counter restarts.

Figure 1. Mesh Link Details

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 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

You can view and identify APs with the same GPS. If you hover over and click the clustered marker of AP on the
map, a pop-up appears displaying more information such as the following:

• AP MAC: Displays the MAC address of the AP

• AP Name: Displays the name assigned to the access point

• Status: Displays the status of the AP such as Online or Offline

Figure 2. AP Details

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 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

You can also select the Google Map API key to use the Maps service with the application.

Figure 3. Configuring Map Settings

Note: In order for your venues to appear on the world map, you must first import a map of your site
floorplan.

Parent topic: Health and Maps

Configuring the Google Map API Key Behavior

The Google Maps feature in the controller application works based on API interaction between the application
and the Maps service hosted by Google. By default, these APIs are commonly available without the need for an
API key but sometimes, you might have to generate a key.

If Google Maps do not display properly in the absence of an API key, or when the API usage exceeds the daily
limit, then an API key needs to be generated to ensure the map displays all the elements properly.

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 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

You would also have to generate an API key if you encounter errors such as:
MissingKeyMapError

or
NoApiKeys

Figure 1. Health dashboard view when API key is not available

Clicking Configure the Google API Key directs you to the Google Map API Key tab, where you can manage the
Google Map API Key behavior.

All administrators of the system can use the same API key, or apply a unique API key per administrator. Allowing
an API key per administrator enables more flexibility when API usage is high, or in circumstances when each
tenant must use their own API key.

Follow these steps to configure the Google Map API Key behavior.

Launching the application displays the Dashboard menu, by default.

In Health, the map view appears if you are connected to a network. If you are not, then you might see the
following screen and would have to view your network deployment as a topology diagram.
Figure 2. No Map View

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 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

If you click the Switch to Group Topology View, a topology diagram similar to the below figure is displayed.
Figure 3. Topology View

1. From the map view in Health, click the Settings icon.

The Settings-Map page appears.
Figure 4. Google Map API Key Options

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 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

From the Display tab, you can choose the mode in which you want to view your network deployment.

2. Click the Google Map API Key tab.

3. From the Google Map API Key Options, select one of the following:

Option Description

Use Google Map without a key Allows you to use the Google map feature without
an API key.

Use the key below to display Google Map Allows you to enter an API key which you already
have to use the Google map feature. If you do not
have a pre-existing API key, you can generate one
by following the instructions in the Get a Google
API Key link.

Note: The Google API Console is a platform on which you can build, test, and deploy applications.
To use Google Maps API, you must register your application on the Google API Console and
generate a Google API key which you can add to the application. For more information, see https://
developers.google.com/maps/documentation/javascript/tutorial

If you already have a Google API Map Key, type the key to establish a connection with Google Maps.

4. Select Apply this setting to all users to apply the configuration settings to all users in the network
deployment.

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 RUCKUS SmartZone (LT-GD) Basic Controller Settings, 6.1.2

5. Click OK.

Parent topic: Using the Health Dashboard Map

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