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BUSINESS ENGLISH · BUSINESS ISSUES · INTERMEDIATE (B1-B2)
BUSINESS
ENGLISH:
INTERMEDIATE
REVIEW 1
QrrkoD Scan to review worksheet
Expemo code:
1F9D-41L9-717
1 Introductions
Part A: Write the phrases from the list in the correct box in the table.
• How long have you been working for...?
• I just want to say ‘Hello’. I’m ...
• I work in the ... industry.
• I’d like you to meet ...
• Oh! How interesting!
• I’m very pleased to meet you.
Introducing yourself Introducing someone else Talking about your job
Greeting someone Making small talk Showing interest
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Part B: Put the vocabulary below into the correct gaps in the following sentences.
chilli connection expansion heatwave
learning the ropes monotonous outing unpredictable
1. I’ve only been working here for about two months, so I’m still .
2. Our flight left half an hour late so I’m a bit worried that I’m going to miss my .
3. This city is busier now than it was five years ago as there’s been a lot of which
has brought in more people and new businesses.
4. I’m just going to buy some beef and beans for my . DO you need anything from
the supermarket?
5. It was really hot earlier, but now I’m quite cold. The weather has been really
recently.
6. I’m thinking of finding a new job, as the work I do here is really . It’s always the
same thing.
7. We should buy a fan for the house as I hear there’s going to be a next week.
8. On Saturday, I’m going to take my kids on an to the zoo as they’ve been in the
house a lot recently.
Part C: Follow-up questions. For each of the following statements, write a follow-up question.
1. I’ve worked in sales for about eight years now, with most of my experience being in the Middle
East and Asia.
2. My flight was delayed in Denver, but I still managed to get here in time for dinner.
3. I’ve only been to Tokyo once before, but I didn’t manage to see much because it was raining most
of the time.
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2 Company and job
Part A: Complete the following with vocabulary from the Company and job worksheet. The first letter
has been done for you.
1. I’ve worked for the company as a sales representative for about four years now, but I’ve just
1 2
received a p and next year I’m going to start in a m position
3
where I will s the sales representatives in my area.
4
2. I’ve been working p for the last few years so I can look after my kids. But they
5
will both be going to school in September, so I will start looking for a full-time p
position then.
6
3. I work as a personal assistant to the Sales Director, which is mostly an a position.
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I have to go to a lot of important meetings as she r the CEO.
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4. My job title is Product Manager and most of my work is to o the work of the
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f editors who work with us.
Part B: Complete the following sentences with a word from the Company and job worksheet. Use the
clue in brackets to help you.
1. Our company is in Seoul. (where the main office is)
2. My father our company when he was still in his late twenties. (started)
3. You can watch Marvel films on Disney + because Marvel Entertainment is a of
Disney. (connected to something larger than it)
4. Amazon and Apple are two examples of companies. (listed on the stock exchange)
5. Earlier this year, Elon Musk Twitter which caused a lot of people to leave the
company. (bought)
6. There’s an of coffee shops around here. I’m sure some of them are going to go
out of business. (more than needed)
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3 Birth or upbringing
Part A: Complete the following text with words from the worksheet Birth or upbringing. The first letter
of each has been done for you.
1
My brother has just started his own company. It’s interesting to me that he’s always had the d
2
to do something like that, as he never really showed much i at school and didn’t do
3
particularly well in his exams. I’ve never really had the a for business, even though we
4 5
grew up in the same house and had the same u . I think it’s a t he gets
6 7
from our father who was also an e , so it’s perhaps part of my brother’s g
makeup. I’m much more like our mother who was always happy to work for someone else. Just like
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me, she also n a creative side. I love to paint in my free time, and she loved to draw.
Part B: Write a word or phrase from Birth or upbringing in the gap based on the definition.
1. A company that has only just begun to operate is called a .
2. If you’re making money doing something outside of your main job it’s called a .
3. People who make money on social media by encouraging other people to buy products are called
.
4. If you make money for yourself by doing work for different companies in the same industry, you
are a .
5. A lot of companies employ people who work for them from home and they don’t need to come
into the office, which is called .
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4 The career ladder
Part A: For each of the following sentences, underline the correct choice.
1. I was offered a job with a different company that I thought was more interesting, so I handed in
my resign / resignation.
2. He was very rude to both the people he worked with and the customers so he ended up getting
the sack / a sack.
3. My mother has been working as a lawyer for over 40 years and plans to retirement / retire in the
summer.
4. Philip was upset because he had been working for the company for 20 years when they made him
redundancy / redundant.
5. My friend has been working in London for the last five years, but has just been headhunted /
headhunter for a job in New York.
6. Sandra has been self-employed / unemployed for the last ten years. She makes quite good money
designing web pages for companies around the world.
7. In the third year of my university course, I will do a placement / place with a bank to learn more
about working in finance.
8. My brother sells cars for a living and makes quite a lot of money from the commissioning /
commission on each sale.
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Part B: Idioms. Complete the following sentences with the correct idiom from the list. Make sure you
change the verb to fit the sentence if needed.
• right off the bat
• take the fall for someone
• catch someone’s eye
• take it to the next level
• at the expense of
• go from strength to strength
1. I was walking down the high street the other day and this beautiful watch in a shop window really
. I ended up buying it immediately.
2. My sister’s company had quite a bit of trouble in the beginning but they’ve really
in the last five years.
3. I feel like I’m ready for a promotion. I’ve learned all I can about this job and I’m ready to
.
4. Scott’s manager caught him drinking beer at work and just fired him .
He was gone within an hour.
5. I scratched my Dad’s car with my bike when I was about ten, but my older brother
because he could see I was scared.
6. My sister stopped working when she had children because she didn’t want to work
her children’s needs.
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5 Diplomatic language
Part A: Underline the correct form of the word to complete the sentences.
1. I don’t think we will be doing business with that company again as they were quite dishonest /
dishonestly about their prices.
2. I’m going to try and persuasive / persuade my manager to let me go to the conference in Budapest
because I think it will be really useful.
3. Americans are often quite direct / indirect when they talk and say exactly what they mean which
can seem quite rude to people from other cultures.
4. The directions to the conference hotel were quite misleading / mislead and it took us over an hour
to find it.
5. I don’t want to discourage / encourage you from going to the Middle East, but I think you will find
life there quite difficult compared to what you are used to.
6. Everyone thought she was really friendly, but I found her quite superficially / superficial and I
don’t think she really meant it.
7. I understand that the customer was difficult, but you really need to use a bit more tactful / tact
when you talk to them or you’ll just make the situation worse.
Part B: Complete the second sentence so it means the same as the first but is more diplomatic.
1. Leaving your laptop at home was a stupid idea. → Leaving your laptop at home wasn’t
.
2. Michael didn’t finish his report. → As .
3. I see you didn’t book the train for Monday. → I see that the train .
4. Are you going to complete the report this morning? → Were ?
5. Ahmed isn’t back from his lunch break yet. → Ahmed doesn’t .
6. If you can come in at 8am tomorrow, it will really help. → If you .
7. Some of the customers said that you were really rude to them. → Some of the customers said
that you .
8. Shannon told me you can’t come to the meeting on Friday. → I .
9. Will it be a problem if you stay late tomorrow night? → late
tomorrow night?
10. The team didn’t complete the project before the deadline. → The project
.
Review 1: ________ out of 100 points in total
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6 Speaking exercise
Part A: Answer the following questions.
1. Which industry do you work in?
2. How long have you been working for the company you work for now?
3. What do you enjoy about your job?
4. What do you find difficult about your job?
5. What did you do before your current job?
Part B: Talk about a difficult situation you had where you needed to use diplomatic language.
You should say:
• What the problem was
• What did you do about the problem
• What was the result
You should also say what you would do if you had a similar problem in future.
Part C: Answer the following questions.
1. Do you think everyone has the same opportunities in the world of business?
2. Do you think people in high-paying positions have got there because of hard work or because
they had advantages that other people didn’t? Why?
3. Do you think there should be a big difference between the salary of a CEO and the salary of the
lowest paid worker? Why / why not?
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