Super G3 3rd 4th Line Fax Board-AE1 SM Rev0 050610
Super G3 3rd 4th Line Fax Board-AE1 SM Rev0 050610
SERVICE
MANUAL
May 6, 2010
Rev. 0
COPYRIGHT © 2010 CANON INC. CANON Super G3 3rd/4th Line Fax Board-AE1 Rev. 0 PRINTED IN U.S.A.
Application
This manual has been issued by Canon Inc. for qualified persons to learn technical theory, installation, maintenance, and repair
of products. This manual covers all localities where the products are sold. For this reason, there may be information in this
manual that does not apply to your locality.
Corrections
This manual may contain technical inaccuracies or typographical errors due to improvements or changes in products. When
changes occur in applicable products or in the contents of this manual, Canon will release technical information as the need
arises. In the event of major changes in the contents of this manual over a long or short period, Canon will issue a new edition
of this manual.
The following paragraph does not apply to any countries where such provisions are inconsistent with local law.
Trademarks
The product names and company names used in this manual are the registered trademarks of the individual companies.
Copyright
This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be copied, reproduced or
translated into another language, in whole or in part, without the written consent of Canon Inc.
Caution
Use of this manual should be strictly supervised to avoid disclosure of confidential information.
Introduction
Symbols Used
This documentation uses the following symbols to indicate special information:
Symbol Description
Indicates an item requiring disconnection of the power plug from the electric outlet.
Indicates an item intended to provide notes assisting the understanding of the topic in question.
Memo
The descriptions in this Service Manual are subject to change without notice for product improvement or other purposes, and major changes will be com-
municated in the form of Service Information bulletins.
All service persons are expected to have a good understanding of the contents of this Service Manual and all relevant Service Information bulletins and be
able to identify and isolate faults in the machine."
Contents
Contents
Chapter 1 Specifications
1.1 Product Specifications ................................................................................................................................1- 1
1.1.1 Product Specifications ............................................................................................................................................. 1- 1
Chapter 2 Installation
2.1 Unpacking and Checking the Components ................................................................................................2- 1
2.1.1 Checking the Contents ............................................................................................................................................ 2- 1
2.2 Installation Procedure .................................................................................................................................2- 2
2.2.1 Check Items when Turning OFF the Main Power.................................................................................................... 2- 2
2.2.2 Installation Procedure (iR ADVANCE C5051/C5045/C5035/C5030 Series) ........................................................... 2- 2
2.2.3 Installation Procedure (iR ADVANCE C9075 PRO/C9070 PRO/C9065 PRO/C9060 PRO Series, iR ADVANCE
C7065/C7055 Series) .................................................................................................................................................. 2- 5
2.2.4 Installation Procedure (iR ADVANCE 6075/6065/6055 Series) .............................................................................. 2- 9
2.3 Checking the Operation ............................................................................................................................2- 11
2.3.1 Type Settings......................................................................................................................................................... 2- 11
2.3.2 Basic Settings........................................................................................................................................................ 2- 11
2.3.3 FAX Communication Test...................................................................................................................................... 2- 11
Chapter 3 Functions
3.1 Basic Construction......................................................................................................................................3- 1
3.1.1 Overview.................................................................................................................................................................. 3- 1
5.4.2 <002: RTN transmission condition (1)><003: RTN transmission condition (2)><004: RTN transmission condition (3)>
5- 14
5.4.3 <005: NCC pause length (pre-ID code)>............................................................................................................... 5- 14
5.4.4 <006: NCC pause length (post-ID code)> ............................................................................................................. 5- 14
5.4.5 <007: pre-pause length at time of ring>................................................................................................................. 5- 14
5.4.6 <009: number of comparison digits of source telephone number and target telephone number> ........................ 5- 14
5.4.7 <010: line connection identification length>........................................................................................................... 5- 14
5.4.8 <011: T.30 T1 timer (for reception)>...................................................................................................................... 5- 14
5.5 Setting of Destination (TYPE)...................................................................................................................5- 14
5.5.1 Overview................................................................................................................................................................ 5- 14
5.6 Setting of Printer Functions (PRINTER) ...................................................................................................5- 15
5.6.1 Setting of Bit Switch (SSSW)................................................................................................................................. 5- 15
5.6.1.1 SSSW-SW05 ......................................................................................................................................................................... 5- 15
5.6.1.2 SSSW-SW06 ......................................................................................................................................................................... 5- 15
5.6.2 Setting of Numeric Parameter (NUMERIC Param.) .............................................................................................. 5- 16
5.6.2.1 Numerical Parameter Composition ........................................................................................................................................ 5- 16
5.6.2.2 <001: printing upon reception of extra-length image> ........................................................................................................... 5- 16
5.6.2.3 <004: leading edge margin> .................................................................................................................................................. 5- 16
5.6.2.4 <005: trailing edge margin> ................................................................................................................................................... 5- 16
5.7 Initialization of Set Value (CLEAR) ...........................................................................................................5- 17
5.7.1 Overview................................................................................................................................................................ 5- 17
5.8 Test Mode (TEST) ....................................................................................................................................5- 18
5.8.1 Outline ................................................................................................................................................................... 5- 18
5.8.1.1 Test Mode Construction......................................................................................................................................................... 5- 18
5.8.2 MODEM Test......................................................................................................................................................... 5- 19
5.8.2.1 Relay Test (RELAY-1) ........................................................................................................................................................... 5- 19
5.8.2.2 Frequency Test (FREQ)......................................................................................................................................................... 5- 19
5.8.2.3 G3 Signal Transmission Test (G3 Tx).................................................................................................................................... 5- 20
5.8.2.4 DTMF Transmission Test....................................................................................................................................................... 5- 21
5.8.2.5 V.34 G3 Signal Transmission Test (V34G3Tx)...................................................................................................................... 5- 21
5.8.3 Function Test......................................................................................................................................................... 5- 22
5.8.3.1 4800-bps Signal Transmission Test....................................................................................................................................... 5- 22
5.9 Service Report (REPORT)........................................................................................................................5- 23
5.9.1 System Data List ................................................................................................................................................... 5- 23
5.9.2 System Dump List ................................................................................................................................................. 5- 24
5.9.3 Error Transmission Report .................................................................................................................................... 5- 26
Contents
T-1-1
Item Description
Communication G3
Line type Subscriber line (PSTN)
Modulation <G3 image signal>
ITU-T V.27ter (2.4 Kbps, 4.8 Kbps)
ITU-T V.29 (7.2 Kbps, 9.6 Kbps)
ITU-T V.17 (TC 7.2 Kbps, TC 9.6 Kbps, 12 Kbps, 14.4 Kbps)
ITU-T V.34 (2.4 Kbps, 4.8 Kbps, 7.2 Kbps, 9.6 Kbps, 12 Kbps, 14.4 Kbps, 16.8 Kbps, 19.2 Kbps, 21.6 Kbps, 24 Kbps,
26.4 Kbps, 28.8 Kbps, 31.2 Kbps, 33.6 Kbps)
<G3 procedure signal>
ITU-T V.21 No.2 (300 bps)
ITU-T V.8, V.34 (300 bps)
Transmission speed 33.6 Kbps, 31.2 Kbps, 28.8 Kbps, 23.4 Kbps, 24 Kbps, 21.6 Kbps, 19.2 Kbps, 16.8 Kbps, 14.4 Kbps, 12 Kbps, TC 9.6
Kbps, TC 7.2 Kbps, 9.6 Kbps, 7.2 Kbps, 4.8 Kbps, 2.4 Kbps
auto fallback function
Coding method JBIG, MMR, MR, MH
G3-specific abridged procedure no
Modem IC conexant FM336 Plus (for 1-line mode) FM336 (for 2-line mode)
Error correction ITU-T ECM
Transmission original size A3, A4, A4R, A5, A5R, B4, B5, B5R, LTR, LTRR, LGL, 11x17, STMT, STMTR
ADF: double-sided originals accepted
Scanning line density Standard (200 x 100 dpi): 8 dots/mm x 3.85 lines/mm
Fine (200 x 200 dpi):8 dots/mm x 7.7 lines/mm
Super Fine (200 x 400 dpi): 8 dots/mm x 15.4 lines/mm
Ultra Fine (400 x 400 dpi): 16 dots/mm x 15.4 lines/mm
Halftone 256 gradations
Recording unit maximum reception size: A3 (297 mm x 420 mm)
scanning line density: 600 dpi x 600 dpi
Memory image memory: 3700 prints (Canon Fax Standard Chart No.1)
memory type: hard disk (image area of 6.4 GB)
storage: JBIG
Extension telephone connection no
Answering machine connection no
Fax/Tel switch-over no
Quick Direct Transmission yes
Transmission Header yes
(Add Remote Name on Header SW)
Remote reception no
Polling (F code) no
Memory box yes
Password reception yes
Machine telephone No. transmission yes
User abbreviation transmission yes
Dual access 64 (maximum number of reservations)
Broadcasting 256 targets (maximum number of targets)
64 target(maximum number of targets by 10 key dialing)
1-1
Chapter 2 Installation
Contents
Contents
MEMO:
Install this equipment after installing the Super G3 FAX Board and Super G3 2nd Line Fax Board.
2-1
Chapter 2
Parts to be used differs depending on models; thus, refer to the following ta-
ble.
T-2-1
No. Part Name Number iR ADVANCE C5051/ iR ADVANCE C9075 PRO/ iR ADVANCE 6075/
C5045/C5035/C5030 Series C9070 PRO/C9065 PRO/C9060 6065/6055 Series
PRO Series, iR ADVANCE
C7065/C7055 Series
[6] Screw (TP; M3x6) 5pc. Use 3pc. yes Use 3pc.
[9] PTT Cable (only for Asia) 2pc. yes yes yes
[10] FAX Approval Label(only for TW) 1pc. yes yes Not in use
<CD/guides>
- FCC/IC sheet (Only for USA)
[1]
2.2 Installation Procedure
1) Open the Right Lower Cover [1]. (Open also the Right Upper Cover in the
same time).
[1]
F-2-2
[2]
2) Open the Right Rear Cover1 [1].
3) Remove the Right Rear Cover1 [1].
- 1 Screw (RS Tightening;M4) [2]
- 2 Screws (TP;M3) [3]
- Claw in 1 place [4] [3] [4]
F-2-3
4) Remove the Ttelephone Cord [1].
2-2
Chapter 2
[3]
[1]
[2]
[1]
F-2-7
8) Remove the Rear Cover [1].
- 2 Rubbers Caps [2]
- 2 Screws [3]
- Hook in 1 place [4]
F-2-4
5) Remove the Left Rear Cover [1]. [3]
- 2 Rubber Caps [2]
- 2 Screws [3]
- Claw in 5 places [4]
[3] [2]
[2]
[4]
[4]
[1]
F-2-8
9) Disconnect the Connector [1] of the Speaker Cable (Yellow).
- 1 Wire Saddle [2]
[1]
[2]
[1] F-2-9
10) Disconnect the Connector [1] of the G3FAX Unit.
F-2-6
7) Remove the Left Rear Sub Cover [1].
- 1 Screw [2]
- Hook in 1 place [3]
2-3
Chapter 2
[2]
[1]
[1]
F-2-10 F-2-13
11) Remove the Connector of USB [1]. 14) Install 3 PCB Spacers [1] and 2 Resin Spacers [2] to the G3FAX Control
PCB.
[1]
[2]
[1]
F-2-11 F-2-14
12) Remove the G3FAX Unit [1]. 15) Align the Connector [2] on the G3FAX Expansion PCB [1] with the
- 4 Screws [2] Connector [3] on the G3FAX Control PCB, and install.
- Hook in 2 place [3] - Resin Spacers in 2 place [4]
- 3 Screws (TP; M3x6) [5]
[3]
[2] [1]
[2]
[2]
F-2-12
2-4
Chapter 2
[1]
[2]
[5]
[4]
MEMO:
F-2-15 Do not install the 2 Blue Arrester Cables.
16) Install the remaining Connector [1] of the Modular Cable (White) to the
G3FAX Expansion PCB.
[1]
[1]
[2]
F-2-16 F-2-17
17) Install the Cover for G3FAX Unit. 22) Install the removed Covers and Cable.
18) Install the G3FAX Unit. - Rear Cover
19) Install the Connector of USB. - Left Rear Sub Cover
- Reader Communication Cable (when the Reader is equipped)
CAUTION: - Left Rear Cover
To prevent the cable from being trapped, be sure to wire the USB Cable not - Right Rear Cover 2
to cover the [A] part. - Lower Right Cover (close)
- Upper Right Cover (close)
23) Put applicable Modular Label [1] on the position shown in the figure.
2-5
Chapter 2
[1]
F-2-18
24) Insert one side ends of 4 PTT Plugs or 4 Telephone Codes [1] into Mod-
ular Jacks on the wall, remove the Dust Cover and then connect another
ends to modular jacks for the lines on the host machine.
25) Affix the FAX Approval Label [2] on the position shown in the figure.
[1] [2]
MEMO: F-2-20
This step is only for Taiwan.
2) Put the Reader Power Supply Cable [1] through the hole [2] of the Box
Cover (Left), and remove the Box Cover (Left) [3].
- 2 Screws [4]
[3] [2]
[1]
[2]
F-2-19
26) Connect the power plug of the host machine to the power outlet.
27) Open the switch cover and turn ON the main power switch.
[1] [4]
2.2.3 Installation Procedure (iR ADVANCE C9075 PRO/
C9070 PRO/C9065 PRO/C9060 PRO Series, iR F-2-21
ADVANCE C7065/C7055 Series) 3) Free the Speaker Cable [1] from the 2 Wire Saddles [2], and disconnect
0024-4038
the 2 connectors [3].
MEMO:
In the model without the reader unit, the step of disconnecting/
connecting the leader power able is unnecessary.
2-6
Chapter 2
[4]
[1]
[1]
[1]
[2]
[2]
F-2-26
8) Remove the cables from the G3 Line Expansion Kit (2-Line), and remove
the FAX Board (2-Line) [1].
- 4 Screws (TP; M3x6) [2]
F-2-23
[2]
5) Remove the Cover Support Plate [1].
- 2 Screws [2]
[1] [1]
[2]
F-2-27
[2] 9) Intall the 2 Spacers [1] and the 2 screws (TP; M3x6) [2] to the FAX Board
(2-Line).
F-2-24
6) Remove the Speaker Cable [1], the FAX Unit Cable [2] and the USB Ca-
ble [3] from the 2 Edge Saddles [4] on the Cover Support Plate.
2-7
Chapter 2
[1]
[2]
[1]
[1]
F-2-31
14) Install the FAX Unit [1] by aligning the protrusion [B] on the FAX Unit
[2] to the rail [A] on the host machine.
- 2 Screws [2] (The removed screws will be used in step 7.)
F-2-28
10) Install the FAX Board (2-Line) and connect the cables removed in step
8).
<Installing the Super G3 3rd/4th Line Fax Board>
11) Attach the 1 PCB Spacers [1] and the 2 Resin Spacers [2] to the FAX
Board (2-Line).
[1]
[2]
[1] [2]
[A]
[B]
F-2-32
CAUTION:
F-2-29 - When installing the FAX Unit, be careful not to trap the cables of the
unit to the host machine.
12) Fit the connector [2] of the G3FAX Expansion PCB [1] to the connector - When installing the FAX Unit, check that the Ferrite Core [1] is
[3] on the FAX Board (2-Line), and install the PCB. installed in an upward direction.
- 3 Screws (TP; M3x6) [4]
- 2 Resin Spacers [5]
[2] [4]
[1]
[4]
[1]
15) Secure the Speaker Cable [1], the FAX Unit Cable [2] and the USB Ca-
ble [3] with the 2 Edge Saddles [4] on the Cover Support Plate.
[3] [5]
F-2-30
13) Connect the unused connector [1] of the Modular Cable (White) to the
G3FAX Expansion PCB.
2-8
Chapter 2
[4]
[3]
[1]
[1] [2]
F-2-33 F-2-36
16) Install the Cover Support Plate. 23) Insert one end of the Telephone Cord [1] included in the package to the
17) Connect the connectors of the Speaker Cable [1] at the host machine side Modular Jack [2] for the line of the host machine, and insert the other end
and the FAX side, and secure them with the 2 Wire Saddles [2]. of it to the Modular Jack on the wall.
18) Insert the USB Cable [4] and the FAX Unit Cable [5] to the Main Con-
troller PCB 2.
[4]
[2]
[3]
[2]
[1]
F-2-37
[2] [1] 24) Affix the FAX Approval Label [1] on the position shown in the figure.
F-2-34
MEMO:
19) Install the Box Cover (Left). This step is only for Taiwan.
20) Affix the FAX MJ Label [1].
[1]
F-2-35
21) Insert the Reader Power Supply Cable and the Telephone Cords (2 cords)
removed in step 1.
22) Remove the 2 Dust Covers [1].
2-9
Chapter 2
F-2-40
4) Install the 3 PCB Spacers [1] and the 2 Resin Spacers [2].
[1]
F-2-38
25) Insert the power plug to the outlet.
26) Turn ON the main power switch. F-2-41
5) Install the G3 FAX Expansion PCB [1].
2.2.4 Installation Procedure (iR ADVANCE 6075/6065/ - 1 Connector [2]
6055 Series) - 2 Resin Spacers [3]
0024-7771
- 3 Screws [4] (TP; M3x6)
1) Free the Reader Communication Cable [1] and Reader Power Supply Ca-
ble [2] from the 2 Wire Saddles [1].
2) Remove the Left Rear Cover [2].
- 2 Protrusion [3]
F-2-42
6) Free only the Modular Cable being folded [1] from the Wire Saddle [2],
F-2-39 and connect it to the G3FAX Expansion PCB.
3) Remove the Rear Upper Cover [1]. - 1 Connector [2]
- 4 Screws (RS Tightening) [2]
- 3 Screws (TP) [3]
2-10
Chapter 2
F-2-43
7) Install the Rear Upper Cover. F-2-45
10) Connect the PTT Plug [1] matched the field or area to the PTT Cable (6
MEMO: contact type) [2].
Be sure to install the 3 TP screws show in the figure below.
F-2-46
11) Return the Left Rear Cover to its original position, and secure the Reader
Communication Cable and the Reader Power Supply Cable in place using
the 2 Wire Saddles.
12) Connect the power plug to the outlet.
8) Affix the appropriate Modular Label [1] over the existing label. 13) Turn ON the main power switch.
Select the country/region of the FAX Board in Service Mode: FAX > TYPE
> TYPE
This setting performs the parameter settings to match the communication
specification of the country/region.
1) Set the TYPE of country/region to install this machine, and then press OK.
Service Mode > FAX > TYPE > TYPE
2) Turn OFF/ON the main power switch to enable this setting.
MEMO:
When "System Manager Information Settings" is set, be sure to follow the
direction
of user administrator in order to log in as an administrator.
F-2-44
In this section, make only minimum settings required for FAX communica-
9) Remove the 2 Dust Covers [1]. tion.
1) Set the user telephone number.
[Settings/Registration] > [Function Settings] > [Send] > [Fax Settings] >
[Set Line] > [Line 3]/[Line 4] > [Register User Telephone No.] > Enter
FAX number > [OK]
2) Set the type of telephone line.
[Settings/Registration] > [Function Settings] > [Send] > [Fax Settings] >
[Set Line] > [Line 3]/[Line 4] > [Select Line Type] > Select the line type
to connect > [OK]
3) Turn OFF/ON the main power switch after setting the user telephone num-
bers and the type of telephone line.
2-11
[OK] button.
3) Send and receive a test original between the equipment and a remote unit with which a communication test can be performed and check if it can be sent
and receive correctly.
3-1) Press [Status Monitor/Cancel] > [Send] > [Log] and select [Fax] from pull down menu.
3-2) Press [Print List] > [Print the fax activity report?] > [Yes].
3-3) The number printed following colon(:) in "COMM. MODE" field on Fax Activity Report TX/RX shows line type used for sending/receiving.
E.g. "ECM:3" => Line 3
Chapter 3 Functions
Contents
Contents
3.1.1 Overview
0024-2522
This product is a FAX unit for adding FAX lines to the machine.
This machine is equipped with a telephone-based communication function and an image processing function to enable a digital copier to serve as a highly functional
multi-function fax machine.
As for image transmission speed, it is capable of communicating at 33.6 kbps (max.) thanks to a modem for V.34, which comply with ITU-T standard.
FAX lines can be added to the existing FAX unit for one line (Super G3 FAX board-AE1).
Select either of the following FAX units according to FAX lines required.
- Super G3 2nd Line FAX Board-AE1: FAX unit for 2 lines. Add one FAX line.
- Super G3 3rd/4th Line FAX Board-AE1: FAX unit for 3/4 lines. Add up to two FAX lines.
T-3-1
FAX line
FAX unit
1 2 3 4
Super G3 FAX board-AE1 for one line Åõ Å| Å| Å|
Super G3 FAX board-AE1 + Super G3 2nd Line FAX Board-AE1 for one line + for 2 lines Åõ Åõ Å| Å|
Super G3 FAX board-AE1 + Super G3 2nd Line FAX Board-AE1 + Super G3 3rd/4th for one line + for 2 lines + for 3/
Line FAX Board-AE1 4 lines Åõ Åõ Åõ Åõ
Select either the FAX unit for 2 lines or that for 3/4 lines.
Either of them cannot be mounted directly on the machine unless a FAX unit for 1 line is mounted.
[5]
[1]
[2]
[3] [4]
F-3-1
[1] Super G3 2nd Line FAX Board-AE1
[2] Super G3 3rd/4th Line FAX Board-AE1
[3] Super G3 FAX Board-AE1
[4] FAX expansion PCB *
[5] Speaker unit *
*: Included in [3].
3-1
Chapter 3
Connection of the PCB for the FAX unit with 2 line and Connection of the PCB for the FAX unit with 3/4 line
Main controller 1
Modular PCB
off-hook detect
FAX interface G3 FAX PCB
PCB
Speaker
Modular PCB
G3 FAX controller PCB
Modular PCB
G3 FAX expansion PCB
F-3-2
3-2
Chapter 4 Parts Replacement Procedure
Contents
Contents
1) Open the Right Lower Cover [1]. (Open also the Right Upper Cover in the
same time).
F-4-3
5) Remove the Left Rear Cover [1].
[1] - 2 Rubber Caps [2]
- 2 Screws [3]
- Claw in 5 places [4]
F-4-1
2) Open the Right Rear Cover1 [1].
3) Remove the Right Rear Cover1 [1]. [3]
- 1 Screw (RS Tightening; M4) [2]
- 2 Screws (TP; M3) [3]
- Claw in 1 place [4] [2]
[4]
[1]
[1]
F-4-5
7) Remove the Left Rear Sub Cover [1].
- 1 Screw [2]
[2] - Hook in 1 place [3]
[3] [4]
F-4-2
4) Remove the Telephone Cord [1].
4-1
Chapter 4
[3]
[1]
[2]
[1]
F-4-6
8) Remove the Rear Cover [1].
- 2 Rubbers Caps [2]
- 2 Screws [3]
- Hook in 1 place [4]
F-4-9
11) Disconnect the USB Connector [1].
[3]
[1]
[2]
[4]
[1]
F-4-7
9) Remove the Speaker Cable (yellow) Connector [1].
F-4-10
[1]
12) Remove the G3 FAX Unit [1].
- 4 Screws [2]
- 2 Hooks [3]
[3]
F-4-8
10) Remove the G3 FAX Unit Connector [1].
[2] [1]
[2]
[2]
F-4-11
4-2
Chapter 4
[2]
[2]
[1]
[3]
[4]
F-4-14
[2] [3]
F-4-15
[3]
[2]
[1]
[3]
F-4-13
2) Remove the Modular PCB [1].
- 1 Wire Saddle [2]
- 1 Connector [3]
4-3
Chapter 5 Service Mode
Contents
Contents
5.1 Outline............................................................................................................................................................................5-1
5.1.1 Service Mode Composition.......................................................................................................................................................... 5-1
5.1.2 Using Service Mode..................................................................................................................................................................... 5-1
5.1.3 Menu Items .................................................................................................................................................................................. 5-2
5.2 Setting of Bit Switch (SSSW) ........................................................................................................................................5-4
5.2.1 Outline.......................................................................................................................................................................................... 5-4
5.2.1.1 Bit Switch Composition ..................................................................................................................................................................................5-4
5.2.2 SSSW-SW01................................................................................................................................................................................ 5-4
5.2.2.1 Functional Construction ..................................................................................................................................................................................5-4
5.2.2.2 Detailed Discussions of Bit 0 ..........................................................................................................................................................................5-4
5.2.2.3 Detailed Discussions of Bit 1 ..........................................................................................................................................................................5-4
5.2.3 SSSW-SW03................................................................................................................................................................................ 5-5
5.2.3.1 Functional Construction ..................................................................................................................................................................................5-5
5.2.3.2 Detailed Discussions of Bit 1 ..........................................................................................................................................................................5-5
5.2.3.3 Detailed Discussions of Bits 4, 5, and 6..........................................................................................................................................................5-5
5.2.3.4 Detailed Discussions of Bit 7 ..........................................................................................................................................................................5-5
5.2.4 SSSW-SW04................................................................................................................................................................................ 5-6
5.2.4.1 Functional Construction ..................................................................................................................................................................................5-6
5.2.4.2 Detailed Discussions of Bit 2 ..........................................................................................................................................................................5-6
5.2.4.3 Detailed Discussions of Bit 3 ..........................................................................................................................................................................5-6
5.2.4.4 Detailed Discussions of Bit 4 ..........................................................................................................................................................................5-6
5.2.5 SSSW-SW05................................................................................................................................................................................ 5-6
5.2.5.1 Functional Construction ..................................................................................................................................................................................5-6
5.2.5.2 Detailed Discussions of Bit 1 ..........................................................................................................................................................................5-6
5.2.5.3 Detailed Discussions of Bit 2 ..........................................................................................................................................................................5-6
5.2.5.4 Detailed Discussions of Bit 3 ..........................................................................................................................................................................5-6
5.2.5.5 Detailed Discussions of Bit 4 ..........................................................................................................................................................................5-6
5.2.6 SSSW-SW12................................................................................................................................................................................ 5-7
5.2.6.1 Functional Construction ..................................................................................................................................................................................5-7
5.2.7 SSSW-SW14................................................................................................................................................................................ 5-8
5.2.7.1 Functional Construction ..................................................................................................................................................................................5-8
5.2.7.2 Detailed Discussions of Bit 2 ..........................................................................................................................................................................5-8
5.2.7.3 Detailed Discussions of Bit 4 ..........................................................................................................................................................................5-8
5.2.8 SSSW-SW24................................................................................................................................................................................ 5-8
5.2.8.1 Functional Construction ..................................................................................................................................................................................5-8
5.2.8.2 Detailed Discussions of Bit 0 ..........................................................................................................................................................................5-8
5.2.8.3 Detailed Discussions of Bit 1 ..........................................................................................................................................................................5-8
5.2.8.4 Detailed Discussions of Bit 2 ..........................................................................................................................................................................5-8
5.2.8.5 Detailed Discussions of Bit 3 ..........................................................................................................................................................................5-8
5.2.8.6 Detailed Discussions of Bit 7 ..........................................................................................................................................................................5-8
5.2.9 SSSW-SW25................................................................................................................................................................................ 5-9
5.2.9.1 Functional Construction ..................................................................................................................................................................................5-9
5.2.9.2 Detailed Discussions of Bit 0 ..........................................................................................................................................................................5-9
5.2.10 SSSW-SW26.............................................................................................................................................................................. 5-9
5.2.10.1 Functional Construction ................................................................................................................................................................................5-9
5.2.10.2 Detailed Discussions of Bit 2 ........................................................................................................................................................................5-9
5.2.10.3 Detailed Discussions of Bit 7 ........................................................................................................................................................................5-9
5.2.11 SSSW-SW28............................................................................................................................................................................ 5-10
5.2.11.1 Functional Construction ..............................................................................................................................................................................5-10
5.2.11.2 Detailed Discussions of Bit 0 ......................................................................................................................................................................5-10
5.2.11.3 Detailed Discussions of Bit 1 ......................................................................................................................................................................5-10
5.2.11.4 Detailed Discussions of Bit 2 ......................................................................................................................................................................5-10
5.2.11.5 Detailed Discussions of Bit 3 ......................................................................................................................................................................5-10
5.2.11.6 Detailed Discussions of Bit 4 ......................................................................................................................................................................5-10
Contents
5.1 Outline
The Board's service mode consists of the following 10 items (#1 through #10):
#10 REPORT
Use it to print out reports.
1) Press the User Mode key " " on the control panel.
2) Press the keys 2 and 8 on the keypad at the same time.
3) Press the User Mode key " " on the control panel once again.
The machine will indicate the accessories that are connected to it (e.g., FEEDER, FAX, BOARD).
Select [FAX] to use service mode items available for the Board.
COPIER
FEEDER
FAX
BOARD
F-5-1
COPIER: service mode of the host machine.
FEEDER: service mode of the ADF. (*)
FAX: service mode of the fax. (*)
BOARD: service mode of an accessory board. (*)
5-1
Chapter 5
For instance, in the case of #1 SSSW, the following holds true; key functions and operations are the same for all screens:
Sssw Menu Num Ncu Type ISDN Print Clear Test Report
<1/7> <READY>
SW01 0 0 0 0 0 0 0 0
SW02 1 0 0 0 0 0 0 0
SW03 0 0 0 0 0 0 0 0
SW04 1 0 0 0 0 0 0 0
SW05 0 0 0 0 0 0 0 0
SW06 1 0 0 0 0 0 0 0
SW07 0 0 0 0 0 0 0 0
SW08 1 0 0 0 0 0 0 0
OK
If you changed a setting in service mode, be sure to turn off and then on the power (making sure that you first turn off the control panel switch and then the main
power switch).
The settings made in service mode are stored on the hard disk. The settings associated with the Board are loaded to the G3 fax control PCB only when the main power
is tuned on, thus requiring you to turn it off and then on after making a change.
5-2
Chapter 5
#8 CLEAR TEL
USSW SW
SRV SW
NCU
SRV DATA
REPORT
ALL
COUNTER
ISDN
F-5-7
5-3
Chapter 5
5.2.1 Outline
The registration/setup items of the switch are set according to the positions of its 8 bits; the bit switch shown on the display is as follows, each bit being either 0 or 1:
Bit 7 Bit 0
SW01 0 0 0 0 0 0 0 0
F-5-9
Do not change service data identified as "not used"; they are set as initial settings.
Sssw Menu Num Ncu Type ISDN Print Clear Test Report
<1/7> <READY>
SW01 0 0 0 0 0 0 0 0
SW02 1 0 0 0 0 0 0 0
SW03 0 0 0 0 0 0 0 0
SW04 1 0 0 0 0 0 0 0
SW05 0 0 0 0 0 0 0 0
SW06 1 0 0 0 0 0 0 0
SW07 0 0 0 0 0 0 0 0
SW08 1 0 0 0 0 0 0 0
OK
F-5-10
5.2.2 SSSW-SW01
T-5-1
Bit Function 1 0
0 service error code output not output
1 error dump list output not output
2 not used - -
3 not used - -
4 not used - -
5 not used - -
6 not used - -
7 not used - -
5-4
Chapter 5
5.2.3 SSSW-SW03
T-5-2
Bit Function 1 0
0 not used - -
1 echo protect tone at high-speed transmission transmit do not transmit
2 not used - -
3 not used - -
4 transmission mode: international transmission (1) use do not use
5 transmission mode: international transmission (2) or (3) use do not use
6 transmission mode international international
transmission (3) transmission (2)
7 tonal signal before CED signal transmission transmit do not transmit
Use it to enable/disable transmission of an echo protect tone for a high-speed transmission V.29 modem signal (transmission speed at 9600 or 7200 bps).
If errors occur frequently at time of transmission because of the condition of the line, select 'transmit' so that a non-modulation carrier will be transmitted as a pre-
image transmission sync signal for about 200 msec.
MEMO: Any of the following error codes may be indicated because of the line condition at time of transmission
##100, ##104, ##281, ##283, ##750, ##755, ##760, ##765
Use it to select an appropriate transmission mode: international transmission (1), international transmission (2), or international transmission (3).
Use the service soft switch or the dial registration function to select the appropriate transmission mode if errors occur frequently at time of transmission to overseas.
MEMO: Any of the following error codes may be indicated because of an echo at time of transmission
##005, ##100, ##101, ##102, ##104, ##201, ##280, ##281, ##283, ##284, ##750, ##760, ##765, ##774, ##779, ##784, ##794
Transmission mode Bit7 Bit6 Bit5 Bit4 Bit3 Bit2 Bit1 Bit0
International transmission (1) * 0 0 1 0 0 * 0
International transmission (2) * 0 1 0 0 0 * 0
International transmission (3) * 1 1 0 0 0 * 0
International transmission (1): select it to ignore the first DIS signal from the other party.
International transmission (2): select it to transmit a 1850-Hz total signal when transmitting the DIS signal.
International transmission (3): select it to transmit a 1650-Hz total signal when transmitting the DIS signal.
Use it to enable/disable transmission of a 1080-Hz tonal signal before transmission of the CED signal.
Select 'transmit' if errors occur frequently because of an echo when reception is from overseas.
MEMO: Any of the following error code may be indicated because of an echo at time of reception
##005, ##101, ##106, ##107, ##114, ##200, ##201, ##790
5-5
Chapter 5
5.2.4 SSSW-SW04
T-5-4
Bit Function 1 0
0 not used - -
1 not used - -
2 the number of final flag sequences of protocol signals 2 1
3 Reception mode after CFR signal transmission high speed high speed/low speed
4 the length of the period of ignoring low speed signals after CFR output 1500 ms 700 ms
5 not used - -
6 not used - -
7 not used - -
Use it to select the number of last flag sequences for a protocol signal (transmission speed at 300 bps). Select '2' if the other party fails to receive the protocol signal
properly.
MEMO: Any of the following error codes may be indicated at time of transmission
##100, ##280, ##281, ##750, ##753, ##754, ##755, ##758, ##759, ##760, ##763 ##764, ##765, ##768, ##769,##770, ##773, ##775, ##778, ##780, ##783, ##785,
##788
Use it to select an appropriate reception mode after transmission of the CFR signal.
If errors occur frequently at time of reception because of the condition of the line, select 'high speed' for reception mode and, at the same time, selects 'do not receive'
for 'ECM reception.'
MEMO: Any of the following error codes may be indicated at time of reception because of line condition
##107, ##114, ##201
Be sure to change bit 4 before changing this bit; if errors still occur, change this bit.
When 'high speed' is selected, only high-speed signals (images) will be received after transmission of the CFR signal.
Use it to select the time length during which low-speed signals are ignored after transmission of the CFR signal.
If the condition of the line is not good and, therefore, the reception of image signals is difficult, select '1500 ms.'
5.2.5 SSSW-SW05
T-5-5
Bit Function 1 0
0 not used - -
1 Conversion from mm to inch (text mode) convert do not convert
2 Conversion from mm to inch (text/photo mode) convert do not convert
3 end DIS signal bits 33 and over prohibit do not prohibit
4 Recording paper length availability declared in DIS signal A4/B4 size any size
5 not used - -
6 not used - -
7 not used - -
Use it to enable/disable millimeter/inch conversion in sub scanning direction for images read in text mode.
Use it to enable/disable millimeter/inch conversion in sub scanning direction for images read in text/photo mode while bit 1 is set to '1'.
If 'prohibit' is selected, the Super Fine reception function or Memory Box function cannot be used for communications from non-Canon machines.
MEMO:
Some machines are not designed to divide extra-long originals.
5-6
Chapter 5
5.2.6 SSSW-SW12
T-5-6
Bit Function 1 0
0 Time-out period for one page upon transmission 1 0
1 Time-out period for one page upon transmission 1 0
2 Time-out period for one page upon (HT transmission) 1 0
3 Time-out period for one page upon (HT transmission) 1 0
4 Time-out period for one page upon reception 1 0
5 Time-out period for one page upon reception 1 0
6 not used - -
7 Respective page timer settings for transmission and for reception enable do not enable
The machine will stop the ongoing communication if the transmission/reception of a single original page takes 32 min or more. To use the timer for a purpose other
than this function, refer to the tables that follow, and select an appropriate time length.
When 'do not enable' is selected using bit 7, the time-out length for a single page for all modes will depend on the setting of bit 0 and bit 1.
T-5-7
T-5-8
T-5-9
T-5-10
5-7
Chapter 5
5.2.7 SSSW-SW14
T-5-11
Bit Function 1 0
0 not used - -
1 not used - -
2 direction of scanning for inch/mm conversion both main and sub sub scanning direction
scanning directions only
3 not used - -
4 inch-configuration resolution declaration declare do not declare
5 not used - -
6 not used - -
7 not used - -
Use it to specify whether to convert or not convert an inch-configuration resolution into a millimeter-configuration resolution for image read in G3 transmission:
either in sub scanning direction only or in both main and sub scanning directions. The setting is valid only when bit 1 of SW05 of #1 SSSW is set to '1'.
Use it to specify whether to declare or not declare an inch-configuration resolution to the other machine for G3 communication: if 'declare' is selected, the machine
will indicate that it reads and records at an inch-configuration resolution using the DIS, DCS, or DTC signal.
5.2.8 SSSW-SW24
T-5-12
Bit Function 1 0
0 PIN CODE function Yes No
1 Forced PIN CODE function Yes No
2 Forced PIN CODE mode Prefix Suffix
3 Phone call restriction function Yes No
4 Not used - -
5 Not used - -
6 Not used - -
7 Select "ENTER KEY" on program Yes No key menu Yes No
When connected to a PBX which has restriction function, set "PIN (Personal Identification Number) CODE function" to "Yes".
When "Yes" is selected, allows entry of the PIN CODE number even if the PIN CODE button is not pressed. (When the Bit 0 "PIN CODE function" is set to "Yes",
this bit is enables.)
Selects whether the PIN CODE number is entered prior to, or after the telephone number. When set to "1" the other party's number is sent while dialing, after having
sent the PIN CODE. (When the Bit 1 "Forced PIN CODE function" is set to "Yes", this bit is enabled.)
When "Yes" is selected adds "TEL SETTING" to the RESTRICTIVE CODES menu in the "SYSTEM SETTING" for the user data program key menu. Depressing
the HOOK/OFFHOOK button for the handset disables the call function for the telephone.
When "Yes" is selected adds "ENTER KEY" to the user data program key menu. To simplify Transmission Reserve operation, the program key outside the quick-
release cover can be set as the "ENTER KEY".
5-8
Chapter 5
5.2.9 SSSW-SW25
T-5-13
Bit Function 1 0
0 transmission telephone number indicated report other party's caller's
1 not used - -
2 not used - -
3 not used - -
4 not used - -
5 not used - -
6 not used - -
7 not used - -
Use it to select the transmission telephone number indicated on the report at the end of transmission.
caller's number: indicates the telephone number of the caller on the report.
number of other party: indicates the telephone number (CSI signal data) sent from the other part on the report.
5.2.10 SSSW-SW26
T-5-14
Bit Function 1 0
0 not used - -
1 not used - -
2 confirmation screen for broadcasting display do not display
3 not used - -
4 not used - -
5 not used - -
6 not used - -
7 error report at time of transmission suspension do not generate generate
Use it to enable/disable indication of a confirmation message before broadcasting in consideration of a mistake during input of addresses.
Use it to enable/disable generation of an error report in response to a press on the Stop key to suspend transmission.
5-9
Chapter 5
5.2.11 SSSW-SW28
T-5-15
Bit Function 1 0
0 Caller V.8 protocol NO YES
1 Called party V.8 protocol NO YES
2 Caller V.8 protocol late start NO YES
3 Called party V.8 protocol late start NO YES
4 V.34 reception fallback Prohibited Not prohibited
5 V.34 transmission fallback Prohibited Not prohibited
6 not used - -
7 not used - -
Select whether to use the V.8 protocol when calling. If NO is selected, the V.8 protocol is inhibited at calling and the V.21 protocol is used.
Select whether to use the V.8 protocol when called. If NO is selected, the V8 protocol is inhibited when called and the V.21 protocol is used.
Select whether to execute the V.8 procedure in case that the ANSam signal from the reception side is not recognized when originating a call and the existence of
the V.8 procedure is informed with the DIS signal from the reception side.
Yes: Transmit the CI signal in a response to the DIS signal of the originating side, and execute the V.8 procedure.
No: Without transmitting the CI signal in a response to the DIS signal from the reception side, execute the V.21 procedure.
In case of the manual transmission, the V.8 late start is not executed regardless of this setting.
Select whether to inform the existence of the V.8 procedure with the DIS signal that is transmitted after the ANSam signal in case that the ANSam signal at the
reception is not recognized at the originating side.
Yes: Inform the existence of the V.8 procedure with the DIS signal, and execute the V.8 procedure after transmitting the CI signal by the originating side.
No: Without informing the existence of the V.8 procedure, execute the V.21 procedure.
In case of the manual transmission, the V.8 late start is not executed regardless of this setting.
Select whether the receiver falls back during V.34 reception. If 'Prohibit' is selected, the receiver does not fall back.
Select whether the transmitter falls beck during V.34 transmission. If 'Prohibit' is selected, teh transmitter does not fall back.
5-10
Chapter 5
5.2.12 SSSW-SW30
T-5-16
Bit Function 1 0
0 not used - -
1 not used - -
2 not used - -
3 not used - -
4 not used - -
5 Dial tone detection method switching New detection method Old detection method
6 Non-disclosure Fixed -
7 not used - -
Switching the detection method when executing the dial tone detection at the time of calling.
1: New detection method (Default)
0: Old detection method
5-11
Chapter 5
Sssw Menu Num Ncu Type ISDN Print Clear Test Report
<1/3> <READY>
001 xxxxx
002 xxxxx
003 xxxxx
004 xxxxx
005 xxxxx
006 xxxxx
007 xxxxx
008 xxxxx
OK
F-5-11
T-5-17
MEMO:
Any of the following error codes may be indicated at time of transmission because of the line condition
##100, ##101, ##102, ##104, ##201, ##281, ##282, ##283, ##750, ##755, ##765, ##774, ##779, ##784, ##789
Any of the following error codes may be indicated at time of transmission because of the line condition
##103, ##107, ##114, ##201, ##790, ##793
0(DIAL): generate the monitor sound of the telephone line using the speaker from the start of transmission to DIS.
1: generate the monitor sound of the telephone line using the speaker from the start of communication to the end of it.
2: not used
3(OFF): do not generate the monitor sound of the telephone line usng the speaker.
MEMO:
Any of the following error codes may be indicated at time of transmission because of the line condition
##100, ##101, ##102, ##104, ##201, ##280, ##281, ##282, ##283, ##284, ##750, ##752, ##754, ##755, ##757, ##759, ##760, ##762, ##764, ##765, ##767, ##769,
##770, ##772, ##774, ##775, ##777, ##779, ##780, ##782, ##784, ##785, ##787, ##789
Any of the following error codes may be indicated at time of reception because of the line condition
##103, ##106, ##107, ##201, ##793
Use it to set an upper limit to the modulation speed (baud rate) for the V.34 primary channel.
When '4 (2743 baud)' is selected, the actual communication is executed with 2400 baud.
Use to set an upper limit to the data transmission speed for the V.34 primary channel between 2.4K and 33.6K bps in increments of 2400 bps. (0: 2.4K to 13: 33.6K
bps).
5-12
Chapter 5
Sssw Menu Num Ncu Type ISDN Print Clear Test Report
<1/10> <READY>
001 xxxxx
002 xxxxx
003 xxxxx
004 xxxxx
005 xxxxx
006 xxxxx
007 xxxxx
008 xxxxx
OK
F-5-12
T-5-18
5-13
Chapter 5
5.4.2 <002: RTN transmission condition (1)><003: RTN transmission condition (2)><004: RTN transmission condition (3)>
0024-2858
Use it to set RTN signal transmission conditions. Raise these parameters for more lenient conditions if errors occur frequently at time of reception because of trans-
mission of the RTN signal.
MEMO:
Any of the following error codes may be indicated at time of reception because of RTN signal transmission
##104, ##107, ##114, ##201
RTN signal transmission condition (1) affects the ratio of error lines to the total number of lines per single page of received images.
RTN signal transmission condition (2) affects the standard value (*2) of burst errors (*1).
RTN signal condition (3) affects the number of errors not reaching the standard value of burst errors.
*1: transmission error occurring cover several lines.
*2: for instance, if '15' is set, a single burst error will represent an error occurring continuously cover 15 lines.
If any of these lines is detected while an image signal is being received, the RTN signal will be transmitted after receiving the protocol signal of the transmitting party.
Higher parameters restrict the transmission of the RTN signal.
Use it to set the length of the pause automatically entered between access code and ID code when the NCC (New Common Carrier) line is used for dialing.
Use it to set the length of the pause automatically entered between ID code and telephone number of the other party when the NCC (New Common Carrier) line is
used for dialing.
Use it to set the length of the pause used when placing a call.
5.4.6 <009: number of comparison digits of source telephone number and target telephone number>
0024-2864
Use it to set the number of TSI comparison characters (lower $ characters) for a check on telephone numbers.
MEMO: Any of the following error codes may be indicated because of the condition of the line
##005, ##018
The line condition identification time is between when the dial signal is transmitted and when the line condition is cut for the transmitting party, while it is between
when the DIS signal is transmitted and when the line is cut for the receiving party.
Set the T1 timer at the time of reception (the waiting time till receiving the significant signal after the DIS transmission).
5.5.1 Overview
0024-2868
When the type shown on the display is set, all the service data is set to match each country domestic telecommunication standards.
5-14
Chapter 5
T-5-19
Bit Function 1 0
0 priority on LTR place do not place
1 priority on LGL place do not place
2 not used - -
3 not used - -
4 not used - -
5 not used - -
6 not used - -
7 priority on recording in sub scanning direction place do not place
Use it to enable/disable placement of priority on LTR paper when an image that may be printed at 100% or in even division on A4, LTR, or LGL is received.
The setting of bit 0 and bit 1 affects the order of priority as follows:
T-5-20
However, when priority is on recording in sub scanning direction, the order will be as follows even when bit 1 and bit 0 are set to '0': LTR -> A4 -> LGL.
5.6.1.1.3 Detailed Discussions of Bit 7
0024-2871
place: if B4 recording paper and A4 recording paper are set and an A4 extra-long image (*) is received, printing will be on the B4 recording paper.
do not place: if B5 horizontal recording paper and A4 recording paper are set and a B4 image is received, printing will be by division and on B5 horizontal
recording paper.
*: Image B4 or shorter and that cannot be printed by division and on A4 recording paper.
5.6.1.2 SSSW-SW06
5.6.1.2.1 Functional Construction
0024-2874
T-5-21
Bit Function 1 0
0 not used - -
1 not used - -
2 not used - -
3 not used - -
4 not used - -
5 reduced printing from A4 to B5 enable disable
6 not used - -
7 not used - -
Set whether to execute the reduction print that forcibly reduces the A4 size document into the B5 size.
This function is invalid when outputting the report.
5-15
Chapter 5
Sssw Menu Num Ncu Type ISDN Print Clear Test Report
OK
F-5-13
T-5-22
Use it to set the range of the image to be removed from when printing an extra-length received image.
Lower the parameter to decrease the range if the trailing edge of the received image must be retained (as when it is longer than the effective recording length).
Use it to set the leading-edge margin for the effective recording length.
Use it to set the trailing-edge margin for the effective recording length.
5-16
Chapter 5
5.7.1 Overview
0024-2881
You can select and initialize data by making the following selections; as a result, settings and various parameter values will be reset to the factory settings.
T-5-23
USSW SW user data and data registered under Service Mode #1 through #3.
of user data, the memory management data will not be deleted.
image data collected in memory will not be deleted.
SRV SW user data and data in Service Mode #1 through #3, #7.
NCU data under Service Mode #4.
SRV DATA system dump list data.
REPORT communication control report data.
ALL all settings/registered data (*1) except data under Service Mode #5 TYPE (*2).
COUNTER number of prints, number of sheets read.
*1: If the model is capable of storing addresses other than fax addresses, the telephone number data will not be deleted upon execution of 'TEL' and 'ALL'.
To remove the telephone number data, use the host machine's service mode: COPIER > FUNCTION > CLEAR > ADRS-BK.
*2: When 'ALL' is executed, the values suited to the destination of the machine will be stored under 'TYPE'; in the case of Japan, 'standard'.
5-17
Chapter 5
5.8.1 Outline
Sssw Menu Num Ncu Type ISDN Print Clear Test Report
ISDNMOD2
MODEM
FACULTY
DATA SET
ISDNMOD
F-5-14
<Using Test Mode>
1) Press the desired item to highlight; then, press the OK key to bring up its screen.
The following table shows text mode items that are valid and invalid when a fax board is installed:
yes: may be used
no: not used
T-5-24
5-18
Chapter 5
Use it to see if the individual relays on the NCU board go on and off as expected.
Sssw Menu Num Ncu Type ISDN Print Clear Test Report
CML OFF
P OFF
S OFF
H OFF
D OFF
R OFF
OK
F-5-15
Of the items indicated below, press one; in response, the DC circuit will be closed and the selected frequency will be transmitted using the tone transmission function
of the modem. You can also monitor the transmission signal by listening to the sound generated by the speaker. To stop the operation and end test mode, press the
key.
Sssw Menu Num Ncu Type ISDN Print Clear Test Report
RBT
462Hz
1100Hz
1300Hz
1500Hz
1650Hz
1850Hz
2100Hz
OK
F-5-16
5-19
Chapter 5
Of the items indicated below, press one. In response, the DC circuit will be closed and the selected frequency will be transmitted using the G3 signal transmission
function of the modem. You can also monitor the transmission signal by listening to the sound generated by the speaker. To stop the operation and end test mode,
press the key.
Sssw Menu Num Ncu Type ISDN Print Clear Test Report
300bps
2400bps
4800bps
7200bps
9600bps
TC7200
TC9600
12000bps
OK
F-5-17
Sssw Menu Num Ncu Type ISDN Print Clear Test Report
14400bps
300-ALL0
300-ALL1
300-1:1
300-1:4
300-4:1
OK
F-5-18
5-20
Chapter 5
Of the items indicated below, press one; in response, the DC circuit will be closed and the selected DTMF signal will be transmitted using the DTMF transmission
function of the modem. You can also monitor the transmission signal by listening to the speaker. To stop the operation and to end test mode, press the key.
Sssw Menu Num Ncu Type ISDN Print Clear Test Report
LONG 0 1 2 3 4 5 6 7 8 9 * #
SHORT 0 1 2 3 4 5 6 7 8 9 * #
OK
F-5-19
<Using Text Mode>
1) From the items indicated on the screen, select the item you want to test; then, press the key on keypad that corresponds to the DTMF signal to test.
Select the transmission speed you want to test, and then select a modulation speed (baud rate); in response, the V.34 G3 transmission signal will be transmitted to
the telephone line terminal and the speaker. To stop the operation and to end test mode, press the key.
Sssw Menu Num Ncu Type ISDN Print Clear Test Report
SPEED 33600bps
3429baud
3200baud
3000baud
2800baud
2743baud
2400baud
OK
F-5-20
<Using Text Mode>
1) Select 'SPEED', and then select the speed you want to test using the Up/Down key.
2) Select the baud rate you want to test.
5-21
Chapter 5
The DC circuit will be closed, and a 4800-bps signal will be transmitted using the 4800-bps signal transmission function of the modem. You can also monitor the
transmission signal by listening to the speaker. To stop the operation and end test mode, press the key.
Sssw Menu Num Ncu Type ISDN Print Clear Test Report
G34800TX
OK
F-5-21
5-22
Chapter 5
Use it to check the settings associated with the service soft switch and service parameters.
F-5-22
5-23
Chapter 5
MEMO:
A system dump list is generated when you execute the following in service mode: FAX > Report > DUMP.
###############################
### $ ###
###############################
#
#
#
#
#
#
# ! " "
#
# %
%
%
F-5-23
*1: RX, total reception number of times; TX, total transmission number of times.
*2: number of pages sent/received according to original size.
*3: number of pages sent/received in connection with different modem speeds (Standard, Fine, Super Fine, Ultra Fine).
*4: number of pages sent/received in connection with different modes.
*5: number of pages sent/received in connection with different coding methods.
*6: number of transmissions/receptions according to mode.
*7: number of occurrences according to error code.
T-5-25
Indication
sample
##280 1 7 3 0 0
##280 ##281 ##282
number of errors number of errors number of errors
5-24
Chapter 5
!
" !
# #$ !
% &'()
! &*+ ,#$ -
# ! "
% !
%
%
. " !
.
!
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# #$ !
% &'()
! &*+ ,#$ -
# ! "
% !
%
%
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.
!
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# #$ !
% &'()
! &*+ ,#$ -
# ! "
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%
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F-5-24
*1: service error code.
*2: START TIME, date and time (in 24-hr notation).
*3: OTHER PARTY, telephone number sent by the other party.
*4: MAKER CODE, manufacturer code.
*5: MACHINE CODE, model code.
*6: bit 1 through bit 96 of DIS, DCS, or DTC that has been received.
*7: bit 1 through bit 96 of DIS, DCS, or DTC that has been transmitted.
*8: RX, procedural signal received; TX, procedural signal transmitted.
5-25
Chapter 5
An error transmission report is an error transmission report together to which a service error code and error dump list is attached.
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2 ! 3 *45 6 3 *45 6
3 *45 6 3 *45 6
2 ! 3 *45 6 3 *45 6
3 *45 6 3 *45 6
2 !
2 ! 7 7 7 7 7 7
2 !
2 ! 7 7 7 7
F-5-25
5-26
Chapter 6 Error Code
Contents
Contents
6.1 Overview
When the Board has been installed and '1' is set for service data #1 SSSW SW01 bit 0, communications ending in error will be indicated in the following reports
using service error codes: communications management report, reception result report, and error transmission report.
You can also check the code of an error by making the following selections: System Monitor > Fax > Detail.
F-6-1
The major error codes used by the Board are listed on the pages that follow. For information on causes and remedies in connection with other error codes, see the
"G3/G4 Facsimile Error Code List" (HY8-23A0-020).
If the Board indicates a service error code, try the following:
Bit4 -> 1: to cause the machine to ignore the first DIS signal from the other party.
-> 0: to cause the machine to ignore the first DIS signal from the other party.
Bit5 -> 1: to cause the machine to transmit a tonal signal (1850 or 1650 Hz) in response to the DIS signal from the other party.
-> 0: to cause the machine not to send a total signal (1850 or 1650 Hz) in response to the DIS signal from the other party.
Bit6 -> 1: to cause the machine to send a 1850-Hz tonal signal if bit 5 is set to '1'.
-> 0: to cause the machine to send a 1650-Hz tonal signal if bit 5 is set to '1'.
Bit7 -> 1: to cause the machine to send a total signal before sending the CED signal.
-> 0: to causes the machine not to send a tonal signal before sending the CED signal.
Bit4 -> 1: length of time during which a low-speed signal is ignored after transmission of CFR; 1500 msec
-> 0: length of time during which a low-speed signal is ignored after transmission of CFR; 700 msec
6-1
Chapter 6
When the Board has been installed and '1' is set for service data #1 SSSW SW01 bit 0, communications ending in error will be indicated in the following reports
using service error codes: communications management report, reception result report, and error transmission report.
You can also check the code of an error by making the following selections: System Monitor > Fax > Detail.
F-6-2
The major error codes used by the Board are listed on the pages that follow. For information on causes and remedies in connection with other error codes, see the
"G3/G4 Facsimile Error Code List" (HY8-23A0-020).
If the Board indicates a service error code, try the following:
Bit4 -> 1: to cause the machine to ignore the first DIS signal from the other party.
-> 0: to cause the machine to ignore the first DIS signal from the other party.
Bit5 -> 1: to cause the machine to transmit a tonal signal (1850 or 1650 Hz) in response to the DIS signal from the other party.
-> 0: to cause the machine not to send a total signal (1850 or 1650 Hz) in response to the DIS signal from the other party.
Bit6 -> 1: to cause the machine to send a 1850-Hz tonal signal if bit 5 is set to '1'.
-> 0: to cause the machine to send a 1650-Hz tonal signal if bit 5 is set to '1'.
Bit7 -> 1: to cause the machine to send a total signal before sending the CED signal.
-> 0: to causes the machine not to send a tonal signal before sending the CED signal.
Bit4 -> 1: length of time during which a low-speed signal is ignored after transmission of CFR; 1500 msec
-> 0: length of time during which a low-speed signal is ignored after transmission of CFR; 700 msec
6-2
Chapter 6
T-6-1
6-3
Chapter 6
T-6-2
6-4
Chapter 6
T-6-3
##100 [T] at time of transmission, the procedural signal has been transmitted more than specified.
##101 [T/R] the modem speed does not match that of the other party.
##102 [T] at time of transmission, fall-back cannot be used.
##103 [R] at time of reception, EOL cannot be detected for 5 sec (15 sec if CBT).
##104 [T] at time of transmission, RTN or PIN is received.
##106 [R] at time of reception, the procedural signal is received for 6 sec while in wait for the signal.
##107 [R] at time of reception, the transmitting party cannot use fall-back.
##109 [T] at time of transmission, a signal other than DIS, DTC, FTT, CFR, or CRP is received, and the procedural signal has been sent more than
specified.
##111 [T/R] memory error has occurred.
##114 [R] at time of reception, RTN is transmitted.
##200 [R] at time of reception, no image carrier is detected for 5 sec.
##201 [T/R] DCN is received outside the normal parity procedure.
##204 [T] DTC without transmission data is received.
##220 [T/R] system error (main program out of control) has occurred.
##223 [T/R] while a communication is under way, the line is cut.
##224 [T/R] in G3 communication, an error has occurred in the procedural signal.
##226 [T/R] the stack printer has fallen outside the RAM area.
##229 [R] the recording unit has remained locked for 1 min.
##232 [T] encoding error has occurred.
##237 [R] decoding error has occurred.
##238 [R] the print control unit is out of order.
##261 [T/R] system error has occurred.
##280 [T] at time of transmission, the procedural signal has been transmitted more than specified.
##281 [T] at time of transmission, the procedural signal has been transmitted more than specified.
##282 [T] at time of transmission, the procedural signal has been transmitted more than specified.
##283 [T] at time of transmission, the procedural signal has been transmitted more than specified.
##284 [T] at time of transmission, DCN is received after transmission of TCF.
##285 [T] at time of transmission, DCN is received after transmission of EOP.
##286 [T] at time of transmission, DCN is received after transmission of EOM.
##287 [T] at time of transmission DCN is received after transmission of MPS.
##288 [T] after transmission of EOP, a signal other than PIN, PIP, MCF, RTP, or RTN has been received.
##289 [T] after transmission of EOM, a signal other than PIN, PIP, MCF, RTP, or RTN has been received.
##290 [T] after transmission of MPS, a signal other than PIN, PIP, MCF, RTP, or RTN has been received.
##670 [T] at time of V.8 late start, the V.8 ability of DIS front the receiving party is expected to be detected, and the CI signal is expected to be
transmitted in response; however, the procedure fails to advance, and the line is released because of T1 time-out.
##671 [R] at time of V.8 arrival, procedure fails to move to phase 2 after detection of CM signal from caller, causing T1 time-out and releasing line.
##672 [T] at time of V.34 transmission, a shift in procedure from phase 2 to phase 3 and thereafter stops, causing the machine to release the line and
suffer T1 timeout.
##673 [R] at time of V.34 reception, a shift in procedure from phase 2 to phase 3 and thereafter stops, causing the machine to release the line and suffer
T1 timeout.
##674 [T] at time of V.34 transmission, a shift in procedure from phase 3 and phase 4 to the control channel and thereafter stops, causing the machine
to release the line and suffer T1 timeout.
##675 [R] at time of V.34 reception, a shift in procedure from phase 3 and phase 4 to the control channel and thereafter stops, causing the machine to
release the line and suffer T1 timeout.
##750 [T] at time of ECM transmission, no meaningful signal is received after transmission of PPS-NULL, causing the procedural signal to be
transmitted more than specified.
##752 [T] at time of ECM transmission, DCN is received after transmission of PPS-NULL.
##753 [T] at time of ECM transmission, the procedural signal has been transmitted more than specified after transmission of PPS-NULL, or T5 time-
out (60 sec) has occurred.
##754 [T] at time of ECM transmission, the procedural signal has been transmitted more than specified after transmission of PPS-NULL.
##755 [T] at time of ECM transmission, no meaningful signal is received after transmission of PPS-MPS, causing the procedural signal to be transmitted
more than specified.
##757 [T] at time of ECM transmission, DCN is received after retransmission of PPS-MPS.
##758 [T] at time of ECM transmission, the procedural signal has been transmitted more than specified after transmission of PPS-MPS, or T5 time-out
(60 sec) has occurred.
##759 [T] at time of ECM transmission, the procedural signal has been transmitted more than specified after transmission of PPS-MPS.
##760 [T] at time of ECM transmission, no meaningful signal is received after transmission of PPS-EOM, causing the procedural signal to be
transmitted more than specified.
6-5
Chapter 6
##762 [T] at time of ECM transmission, DCN is received after transmission of PPS-EOM.
##763 [T] at time of ECM transmission, the procedural signal has been transmitted more than specified after transmission of PPS-MPS, or T5 time-out
(60 sec) has occurred.
##764 [T] at time of ECM transmission, the procedural signal has been transmitted more than specified after transmission of PPS-EOM.
##765 [T] at time of ECM transmission, no meaningful signal is received after transmission of PPS-EOP, causing the procedural signal to be transmitted
more than specified.
##767 [T] at time of ECM transmission, DCN is received after transmission of PPS-EOP.
##768 [T] at time of ECM transmission, the procedural signal has been transmitted more than specified after transmission of PPS-EOP, or T5 time-out
(60 sec) has occurred.
##769 [T] at time of ECM transmission, the procedural signal has been transmitted more than specified after transmission of PPS-EOP.
##770 [T] at time of ECM transmission, no meaningful signal is received after transmission of EOR-NULL, causing the procedural signal to be
transmitted more than specified.
##772 [T] at time of ECM transmission, DCN is received after transmission of EOR-NULL.
##773 [T] at time of ECM transmission, the procedural signal has been transmitted more than specified after transmission of EOR-NULL, or T5 time-
out (60 sec) has occurred.
##774 [T] at time of ECM transmission, ERR is received after transmission of EOR-NULL.
##775 [T] at time of ECM transmission, no meaningful signal is received after transmission of EOR-MPS, causing the procedural signal to be
transmitted more than specified.
##777 [T] at time of ECM transmission, DCN is received after transmission of EOR-MPS.
##778 [T] at time of ECM transmission, the procedural signal has been transmitted more than specified after transmission EOR-MPS, or T5 time-out
(60 sec) has occurred.
##779 [T] at time of ECM transmission, ERR is received after transmission of EOR-MPS.
##780 [T] at time of ECM transmission, no meaningful signal is received after transmission of EOR-EOM, causing the procedural signal to be
transmitted more than specified.
##782 [T] at time of ECM transmission, DCN is received after transmission of EOR-EOM.
##783 [T] at time of ECM transmission, the procedural signal has been transmitted more than specified after transmission of EOR-EOM, or T5 time-
out (60 sec) has occurred.
##784 [T] at time of ECM transmission, ERR is received after transmission of EOR-EOM.
##785 [T] at time of ECM transmission, no meaningful signal is received after transmission of EOR-EOP, causing the procedural signal to be
transmitted more than specified.
##787 [T] at time of ECM transmission, DCN is received after transmission of EOR-EOP.
##788 [T] at time of ECM transmission, the procedural signal has been transmitted more than specified after transmission of EOR-EOP, or T5 time-out
(60 sec) has occurred.
##789 [T] at time of ECM transmission, ERR is received after transmission of EOR-EOP.
##790 [R] at time of ECM reception, ERR is transmitted after transmission of EOR-Q.
##791 [T/R] while ECM mode procedure is under way, a signal other than a meaningful signal is received.
##792 [R] at time of ECM reception, PPS-NULL cannot be detected over partial page processing.
##793 [R] at time of ECM reception, no effective frame is received while high-speed signal reception is under way, thus causing time-out.
##794 [T] at time of ECM reception, PPR with all 0s is received.
##795 [T/R] a fault has occurred in code processing for communication.
##796 [T/R] a fault has occurred in decoding processing after reception of ECM
T-6-4
##100 [T] at time of transmission, the procedural signal has been transmitted more than specified.
##101 [T/R] the modem speed does not match that of the other party.
##102 [T] at time of transmission, fall-back cannot be used.
##103 [R] at time of reception, EOL cannot be detected for 5 sec (15 sec if CBT).
##104 [T] at time of transmission, RTN or PIN is received.
##106 [R] at time of reception, the procedural signal is received for 6 sec while in wait for the signal.
##107 [R] at time of reception, the transmitting party cannot use fall-back.
##109 [T] at time of transmission, a signal other than DIS, DTC, FTT, CFR, or CRP is received, and the procedural signal has been sent more than
specified.
##111 [T/R] memory error has occurred.
##114 [R] at time of reception, RTN is transmitted.
##200 [R] at time of reception, no image carrier is detected for 5 sec.
##201 [T/R] DCN is received outside the normal parity procedure.
##204 [T] DTC without transmission data is received.
##220 [T/R] system error (main program out of control) has occurred.
##223 [T/R] while a communication is under way, the line is cut.
##224 [T/R] in G3 communication, an error has occurred in the procedural signal.
##226 [T/R] the stack printer has fallen outside the RAM area.
##229 [R] the recording unit has remained locked for 1 min.
##232 [T] encoding error has occurred.
6-6
Chapter 6
6-7
Chapter 6
##785 [T] at time of ECM transmission, no meaningful signal is received after transmission of EOR-EOP, causing the procedural signal to be
transmitted more than specified.
##787 [T] at time of ECM transmission, DCN is received after transmission of EOR-EOP.
##788 [T] at time of ECM transmission, the procedural signal has been transmitted more than specified after transmission of EOR-EOP, or T5 time-out
(60 sec) has occurred.
##789 [T] at time of ECM transmission, ERR is received after transmission of EOR-EOP.
##790 [R] at time of ECM reception, ERR is transmitted after transmission of EOR-Q.
##791 [T/R] while ECM mode procedure is under way, a signal other than a meaningful signal is received.
##792 [R] at time of ECM reception, PPS-NULL cannot be detected over partial page processing.
##793 [R] at time of ECM reception, no effective frame is received while high-speed signal reception is under way, thus causing time-out.
##794 [T] at time of ECM reception, PPR with all 0s is received.
##795 [T/R] a fault has occurred in code processing for communication.
##796 [T/R] a fault has occurred in decoding processing after reception of ECM
6-8
May 6 2010