UX Audit Template
UX Audit Template
1. Project Overview
Project Name:
Client/Stakeholder:
Project Scale:
o Small (e.g., single-page website, MVP)
o Medium (e.g., multi-page website, mobile app with limited features)
o Large (e.g., enterprise SaaS platform, e-commerce site)
Project Type:
o SaaS
o E-commerce
o Mobile App
o Web Application
o Internal Tool
o Others: _________
Target Users: (Demographics, user personas, etc.)
Current Stage of Project: (e.g., Design, Development, Post-Launch, Optimization)
3. Audit Timeline
4. Scope of Audit
Data Sources:
o Google Analytics, Hotjar
o Surveys, Interviews, or Feedback Forms
o Usability Testing Sessions
o Bug Reports, User Complaints
o Competitor Benchmarking
Tools Used for Evaluation:
o Lighthouse, Wave, Axe (Accessibility)
o Heatmaps, Click-Tracking Tools
o Browser Developer Tools
o Design Platforms (Figma, Adobe XD)
1. Executive Summary:
a. Brief overview of findings
b. High-level recommendations
c. Impact on user goals and business objectives
2. Introduction:
a. Objective of the UX audit
b. Scope and limitations
3. Findings:
a. Usability Issues:
i. Navigation problems
ii. Confusing workflows
iii. Inconsistent design patterns
b. Accessibility Gaps:
i. Non-compliance with WCAG guidelines
ii. Missing alt-text, keyboard navigation issues
c. Performance Bottlenecks:
i. Slow-loading pages
ii. Poor optimization of assets (images, videos)
d. Content Issues:
i. Ambiguous instructions
ii. Misaligned tone with user expectations
4. Recommendations:
a. Prioritized list of actionable fixes (Low, Medium, High impact)
b. Suggested tools or methods for implementation
5. Comparative Analysis (if applicable):
a. Competitor benchmarks
b. Industry standards
6. Visual Representation:
a. Heatmaps, graphs, or screenshots highlighting key issues (based on tools we
use).
7. Next Steps:
a. Proposal to the client.