VOC AUTOMOTIVE INDIA PVT LTD.
Alone we can do so little; together we can do so much.
We’re Glad To Have You Here!
BUILD YOUR PRESENCE, BUILD YOUR BRAND
VOC AUTOMOTIVE INDIA PVT LTD.
Welcomes you
Alone we can do so little; together we can do so much.
We’re Glad To Have You Here!
BUILD YOUR PRESENCE, BUILD YOUR BRAND
About VOC
➢ Value Proposition for Consumers & Channel partners by creating One Stop solution for Two wheeler needs
Business
➢ We are creating ECO System of All Brand Two wheeler Sales , Service , Spares by creating Franchisee model ( 3s & 1s) &
Aggregating existing service centre. We have associated global two-wheeler giants as Service and Marketing team for 50+
years which as provided hands on experience in creating the Happy customers & Dealers in their business. We are
introducing the for the First time in Two-wheeler Industry Maintenance Subscription plan .
➢ All Brand Two-Wheeler warranty Which enhance the 3R (Retention Revisit & Revenue) for Chanel partners (Dealers).
These Service products has been tested in the India's 2nd largest Two-wheeler manufacturing company & we got
positive customer feedback
Objectives/Future
India's Largest Two-wheeler Service providers by collaborating Spare parts, Oil, Tyre, Battery, Helmet and Accessory. As
Indian market ramping towards Electric vehicles and infrastructure as per the market requirements planning for the
Electric Vehicles and infrastructure business.
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Market New entry
( EV or IC Engine ) VOC Networks
One-Stop Solution for 2-wheeler Needs
Refurbishment Partner OEM Networks
Creating ECO System for One Stop Solution for Two
Wheelers Needs By Franchising Networks & Aggregating
Existing branded , Local garage & Automobile shops
VOC Branding Local Garage / MBO
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OUR MISSION OUR VISION
Way beyond customer delight to be the most trusted Empowering, Advancing and Creating a new foundation in
CUSTOMER ORIENTED PARTNER the field of servicing. Creating the Customer experience
around the globe END to END with
OUR VALUE-ADDED SERVICES ENDLESS POSSIBLITY…
01 Current Service Market Scenario
01
Business Key Points 02 Voice Of Consumers
03 Voice Of Business
04
04 VOC Business opportunity
05
04 Investment & ROI
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BUILD YOUR PRESENCE, BUILD YOUR BRAND MEET OUR TEAM
LOKESH S VENKATESH BM
Director CEO
KANYAKARA
SRI HARIRAJESHWAR
KOLUSU Adarsha Kumar SHASHANK M S
VP
Service Operation Head KL & TN - RM South BD Head
50+ Years of Experience in Automobile
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01
Current Service Market Scenario
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VOC presents an exciting opportunity to partner with us and grow with us!.
Best Knowledge of Two-wheeler after Market Service Industry are now venturing into the Multi Brand Two-wheeler servicing industry. This
makes VOC and our exclusive partners a one stop shop for quality vehicle servicing across the country, and you have the chance to be a part
of it!
Here are a few facts on why VOC stepping into the Two-wheeler Service industry with us is the best idea you’ll have for a while!
Market Potential : 5 years 2wheeler Service Demand
sale 9.14 cr – Twice in Year
Potential
76.17 lakh /
month
Service Demand
1.52 cr / Mon
2-Wheeler only
50% Serviced
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India 2-Wheeler Synopsis
❑ Last 5 years 2-Wheeler Sale - 9.14 Cr ❑ Potential – 76.16 Lakh / Month
1*2*5=10
42.36
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South India 2-Wheeler Synopsis
❑ Last 5 years 2-Wheeler Sale - 2.51 Cr ❑ Potential – 21.18 lakh / Month
7.29
1*2*5=10
9.82 6.14
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5 Years Vehicle Retention % YOY
5th Year
4th Year If Customer Purchased vehicle in
2021 2018 – Service Trend Shown
35% Retention
2022 Ratio
30% Retention
Ratio
2nd Year
2019
80% - Retention
3rd Year
Ratio
1st Year
2020
44% Retention 2018
Ratio 85% Retention
Ratio
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➢ Consumer Complaints are goldmine of information
- Bill Gates
02
Voice of Consumer’s
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Voice of Consumers
01 02 03 04
PRICING SERVICE QUALITY LOW AWARENESS PROXIMITY OF W/S
High Maintenance No Value for Product or Service Reach for
Charges Money Understanding Workshops
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BUILD YOUR PRESENCE, BUILD YOUR BRAND
Voice of Business
01 02 03 04
REVENUE RETENTION PARTS SUSTAINABILITY
Better Revenue Customers are not Business not as per Overall Business
Prospects visiting the the expectations loss
workshop regularly
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Purpose of Business
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Our Value Proposition – Problem solving
PRICING LOW
RETENTION REVISIT
AWARENESS
SERVICE PROXIMITY OF REVEUNE BUSINESS
QUALITY W/S SUITABILITY
VOICE OF CONSUMERS VOICE OF BUSINESS VOICE OF CUSTOMER’S
ADDRESSING THE CHALLENGES BRINGING IN THE CHANGE MOTIVATORS
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04
➢ “Build your Presence, Build your Brand”
- VOC
VOC Business Opportunity
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3S – Sales Service Spare Parts
100 % PREMIUM CLASS INFRA
Premium Quality feeling in customer lounge
Customer (AC/LED/Service alarm/Mobile Charger/Sofa etc
Satisfaction
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1 S – A U T H O R I S E D S PA R E R ETA I L E R
100 % PREMIUM CLASS INFRA
Premium Quality feeling in customer lounge
Customer (AC/LED/Service alarm/Mobile Charger/Sofa etc
Satisfaction
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VOC Bengaluru – Bengalore Regional Office , Training Centre & Revenue Model ( Company outlet 25.02.2021)
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KARNATAKA , TELANGANA , ANDRAPRADESH, TAMILNADU, KERALA
BUILD
BUILD YOUR PRESENCE,
YOUR PRESENCE, BUILDBUILD YOUR BRAND
YOUR BRAND
VOC - Milestone
2 wheeler Serviced Google Rating Revenue
2 Lakhs+ 4.5* 18+ Cr
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2,00,000+ HAPPY CUSTOMERS ON ROAD
“Excellent experience from VOC BENGALURU, Best “Got my Royal Enfield Classic 350 serviced with Best quality. “Solved Vibration issue in my vehicle. Best Diagnosis and
service with No hidden Charges!!” Genuine Spare parts & Skilled Technicians. Highly service. Appreciate the way of Customer Approach.
recommended!!” Keep Going!!!!–
“Probably the best service place , Super friendly staff, “While im glad to Appricate the Highquality.,Skilled “I have 3 bikes in my family and here the service and staff
Everything under one roof !!” Technicians. Highly recommended!!” is very perfect , fully transparency to the customers
happy to get service here !
BUILD YOUR PRESENCE, BUILD YOURTHE REAL - “VOICE
BRAND OF CUSTOMERS”
NOW EVERYTHING UNDER ONE ROOF
THE FUTURE OF DELIGHT IS HERE
Customer Attraction – Unique & Strong
Genuine Parts
INSURANCE RENEWAL
ACCIDENTAL REPAIRS VALUE ADDED SERVICE
OIL BATTERY
TYRE
PERIODICAL
MAINTENANCE SERVICE
ROAD SIDE ASSISTANCE
HELMET ACCESSORIES
RETENTION
30
SERVICE COST
30 %
More than 30% reduction of
% your bike service cost
TRANSPARENT DEALS
REVISIT REVENUE
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Completed
Mission & Vision – Road
2020-2021 2020-2021
VOC Network Spread VOC Parts retailer &
In Karnataka Distributors , TOB( Company level discussion )
2022-2023 2021-2022
State-wise network spread New Service Product
Used vehicle Buy & Sell , Strengthening Process
EV Collaboration With IT Support
Map
2023-2024 2024-2025
2019 Business All Over India
Enhancement for Business network spread
Foundation partner’s – EV & ICE
VOC
Collaboration
2026-2027
2264 Networks
41 Million customer base 2025-2026
Smart Dealer 9025
Readiness for New Era
VOC Electric Vehicle
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VOC Network Plan
Total Networks -2264
1S – 551
Company outlet – 18
3S – 1695
Manual to Digitalization
Dealer - Web portal
MS Portal – Service Product
Mobile app Service
Warranty Portal Product
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“New Era” - Smart Bike Care Generation
https://play.google.com/store/apps/details https://play.google.com/store/apps/details?id=com.vocdealer.newpwo
?id=com.vocrider.customer
500 Plus – Network's Tie up
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Business Enhancement Scheme
SECURE CUSTOMER INDEX
ANNUALLY ONCE
• Secure Customer Index
• Business Partner Evaluation
Overall
Satisfaction
Annually once
VOC AUTOMOTIVE
will conduct the SCI survey
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VOC TRAINING ACADEMY – LEARN – PERFORM - EARN
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Annually Business Meet
Objective:-
Enhance Business by developing competitive spirit among Business Partner’s to Improve Quality
of Daily Operations.
➢ Best SCI Score
➢ Best Performer Incentive.
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VOC Automotive Ready for Future
S25 H25 S60
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05
VOC Business Investment & ROI
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Premises People Process will be driven by
VOC AUTOMOTIVE
Process
Investment
Business Partner
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3S Investment
PARTCULARS Qty Price Total Pricing
A WORKSHOP
- CI ( Front facia, Side Direction board, EI Boards ) 1,00,000
- FLOOR Epoxy 10,000
- COMPUTERS 1.00 25,000
- TOOLS,POWERTOOLS & EQUIPMENTS 3.00 3,50,000
- Customer Lounge ( AC,TV , Sofa Back Drop ) 2,00,000
- GLASS & ALUMIMIUMS PARTION 50,000
Total-A 7,35,000
B PARTS
- STEEL RACKS & BINS 65,000
- COMPUTERS 1 25,000
- FURNITUERS 10,000
Business Model – 3s - GLASS & ALUMIMIUMS PARTION
Total - B
30,000
1,30,000
C ADMINISTRAITON EXP.
- ELECTRICITY WORK 80,000
- PAINTING 55,000
Total - C 1,35,000
Semi Constructed Land GRAND TOTAL (A+B+C) 10,00,000
E STOCKS
- PARTS KIT ( 7 Brand Fast moving Parts) 3,00,000
COST OF STOCK 3,00,000
F VOC Brand Establishment & Initial Support
- Brand Fee 2,36,000
- Software & Marketing 1,18,000
-
VOC Brand Establishment & Initial Support 3,54,000
Grand Total 16,54,000
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3S – Profit & Loss
3S Business Model P & L
Rental Property
PARTCULARS INCOME
FY 1ST YEAR 2ND YEAR 3RD YEAR
WORKSHOP ( capacity ) 300 300 450
- SV 2400 3600 4200
- Per Job card Revenue 44,13,600 66,20,400 77,23,800
TOTALWORKSHOP 44,13,600 66,20,400 77,23,800
Gross margin 21,52,976 32,29,463 37,67,707
Inventory 22,60,624 33,90,937 39,56,093
EXPENSES
- STAFF SALARY 14,04,000 15,44,400 17,56,800
- RENT for 2S setup 4,80,000 5,04,000 5,29,200
- Electricity, Wifi, Phone 60,000 60,000 60,000
TOTAL EXPENSES 19,44,000 21,08,400 23,46,000
PROFIT & LOSS 2,08,976 11,21,063 14,21,707
- Investment 16,54,000 16,54,000 16,54,000
- Net Profit 2,08,976 11,21,063 14,21,707
ROI 13% 80% 166%
Expenses/Vehicle 810 586 559
Income/Vehicle 1,839 1,839 1,839
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Process of Dealer appointment
LCR Report & Basic site work and
Search Location Location Blocking Brand Fee 2.36 lakh
discussion on vendor payments
from Investor 1.18 Lakh before issuing Letter
protentional Approval of intent
WELCOME TO
Inauguration and
startup Final payments
Hand Holding
Pre – Promotion & Recruiting manpower and Materials Receiving &
Dealer Agreement campaigning training Installation with local
support
Before 10 days of Inauguration Before one 15 days of Inauguration
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BUILD YOUR PRESENCE, BUILD YOUR BRAND
BUILD YOUR PRESENCE, BUILD YOUR BRAND
Build your Presence, Build your Brand
Focus on 3R
“We support you spend more time growing your business- Not running your business”.
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