Ridhi Jain
Bengaluru, India | https://www.linkedin.com/in/ridhijain0715/ | [email protected] | +91 7019783828
SKILLS
Technical Skills:
Jira Service Desk : ●●●●○ Documentation : ●●●●● Trello : ●●●●●
Email Communication: ●●●●● Google Suite : ●●●○○ Gitlab Project Management : ●●●●●
Microsoft Excel : ●●●●○ Budget Tracking : ●●●●○ Microsoft Suite : ●●●○○
Secondary Skills: | Risk Management | Conflict Resolution | Strategic Thinking | Agile Implementation | Contract
Negotiation | Business Communication | Stakeholder Management | Market Research and Analysis |
WORK EXPERIENCE
Skills Agency Think Pvt. Ltd Paris, Bengaluru
Project Manager August 2021 - Present
● Product Roadmap and Strategy: Developed and executed comprehensive product strategies aligned with business
objectives, contributing to a 55% improvement in project success rates and a 40% reduction in documentation
errors.
● Requirement Documentation: Authored and reviewed detailed Product Requirement Documents (PRDs) and technical
specifications, ensuring clarity and alignment across cross-functional teams.
● Metrics & Success Monitoring: Established and monitored key performance metrics post-launch, achieving a 40%
reduction in post-release defects and driving data-informed improvements.
● Implemented Agile and Scrum methodologies, streamlining sprints and reducing platform bugs by 50%, driving 98%
sprint planning efficiency using JIRA to manage over 170 user stories.
● User Research & Data Analysis: Conducted user research, usability testing, and A/B experiments to inform product
decisions, leading to a 25% increase in feature adoption rates.
● Cross-Functional Collaboration: Partnered with engineering, design, and QA teams to gather and prioritize
requirements, delivering projects on time and enhancing system performance by 40%.
● Data-Driven Decision Making: Leveraged SQL, Excel, and business intelligence tools to analyze behavioral data,
identify trends, and drive product decisions, resulting in a 30% improvement in team efficiency.
● Customer-Centric Solutions: Integrated customer feedback into key product enhancements, achieving a 97% client
satisfaction rate and resolving user pain points effectively.
● Dashboard Creation: Designed and maintained performance dashboards and MI reports to monitor KPIs, improving
decision-making accuracy by 90%.
● Budgeting : Managed project budgets of up to €7.8M, ensuring 100% adherence to financial goals
● Program Execution: Directed €7.8M IT initiatives while streamlining workflows enhancing delivery timelines by 25%
through effective prioritization and execution
● Stakeholder Engagement: Managed relationships with global stakeholders across three countries and five time zones,
ensuring alignment on project goals and milestones.
● Directed and optimized project metrics for midsize to large projects, collaborating with the CEO to ensure 100%
adherence to KPIs and providing strategic direction that improved project success rates by 55%
CERTIFICATIONS
● Agile Project Management - Google, 2024
● Agile Project Management Professional Certificate - Atlassian, 2024
● Certified ScrumMaster (CSM) - Scrum Alliance, 2024
● DELF B2 - Alliance Francaise de Bangalore, 2022
EDUCATION
Rajdhani College, University of Delhi Delhi, India
Bachelors in Economics (honors) Graduation Date: June 2021
● GPA: 7.75, Activities : Vice President of the Debating Society, Core member of the Economics club
Rukmini Devi Public School Delhi, India
Commerce with Maths Graduation Date: March 2018
● Class 12th: 91.75% (Best 4)
● Meritorious Performance in National Commerce Olympiad 2017
● Granted scholarship for Indo-Suisse Waste Management Project 2016
