a jStart™
case study
Seton Healthcare Family
reducing readmissions
to improve care
The Challenge
Working with jStart, Seton Healthcare sought to address a need to reduce
the occurrence of high cost Congestive Heart Failure (CHF) readmissions.
How would Seton do this? By proactively identifying patients likely to be
readmitted on an emergent basis. Bringing in jStart’s expertise with sophis-
ticated text analytics, Seton hoped to address this issue by leveraging key
IBM text analytics technologies.
Image courtesy and © Seton Healthcare Family
The Solution, Identified
“IBM Content and Predictive Analyt-
The jStart team immediately matched Seton’s needs with an existing IBM
ics for Healthcare uses the same
product: the IBM Content and Predictive Analytics for Healthcare solution.
type of natural language pro-
This sophisticated analytics package, based on IBM’s Content Analytics
cessing as IBM Watson, enabling
offering, would give Seton the capabilities it needed to tackle the challenge.
us to leverage information in new
In addition, the team knew that this technology could help the client better
ways not possible before. We can
target and understand high-risk CHF patients for care management pro-
access an integrated view of rele-
grams by:
vant clinical and operational infor-
Utilizing natural language processing to extract key elements from un-
mation to drive more informed deci-
structured History and Physical, Discharge Summaries, Echocardio-
sion making and optimize patient
gram Reports, and Consult Notes
and operational outcomes.”
Charles J. Barnett Leveraging predictive models that have demonstrated high positive
FACHE, President/Chief Executive Officer predictive value against extracted elements of structured and unstruc-
Seaton Healthcare Family
tured data
See how IBM is applying sophisticated data analytics
to create Smarter Healthcare ibm.com/jstart
a jStart™
case study
Providing an interface through which providers can intuitively navigate,
Seton Healthcare interpret and take action
Family at a glance
Smarter Business Outcomes
Founded in 1902 in
By leveraging jStart’s sophisticated data analytics skills and capabilities,
Austin, TX.
combined with IBM’s text analytics technologies, Seton Healthcare Family
Over 12,000 employees; over 2600 has been able to proactively target care management and reduce re-
credentialed physicians admission of CHF patients. The benefit? For Seton, a reduction in costs and
Top ranked health system in Texas risks associated with complying with Federal readmission targets. For Se-
1.35M outpatient visits; over 68,000 ton’s patients, fewer visits to the hospital and overall improved patient care.
admissions to its hospitals; over By teaming unstructured content with predictive analytics, Seton is able to
265,000 emergency room visits per identify patients likely for re-admission and introduce early interventions to
year reduce cost, mortality rates, and improved patient quality of life.
38 clinical locations; 10 acute care
hospitals
Over $419M in care for the poor and in
community benefit in 2011
Engaged in partnerships with the Uni-
versity of Texas System, including the
UT Southwestern Medical Center in
Dallas
get started with jStart:
Ed Elze
Program Director, jStart Team
IBM Emerging Technologies
[email protected]Tel: 360.866.0160
Image courtesy and © Seton Healthcare Family
Jim Smith
Manager—Client Engagements, Chief Architect
Who is jStart?
jStart Team, IBM Emerging Technologies
[email protected] jStart is a highly skilled team focused on providing fast, smart, and valuable
Tel: 919.387.6653
business solutions leveraging the latest technologies. The team focuses on
John Feller emerging technologies which have commercial potential within 12-18
Manager—Development, jStart Team
IBM Emerging Technologies months. This allows the team to keep ahead of the adoption curve, while
[email protected] being prepared for client engagements and partnerships. The team’s focus
Tel: 919.543.7971
currently includes: big data, text analytics, business events processing, mo-
Learn More: bile platforms, and mashups/widgets.
ibm.com/jstart/bigdata
ibm.com/jstart/textanalytics
[email protected] ibm.com/jstart
© Copyright IBM Corporation 2012, IBM Corporation Software Group, Route 100, Somers, NY 10589, USA. Produced in the United States of America, 03-
12, All Rights Reserved. IBM, the IBM logo, and jStart, are trademarks of International Business Machines Corporation in the United States, other coun-
tries, or both. Other company, product, and service names may be trademarks or service marks of others.
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