SmartVis SafeZone 6 R1

Release Notes
APRIL 2019 (rev 109)
SafeZone 3.0.0
SafeZone-edge 1.0.4175
SafeZone Setup 6.0.0
SafeZone & SafeZone-edge | Release Notes March 2019

Release notes
What’s new in this release
Digital Barriers is pleased to announce a new release of SafeZone, SafeZone-edge and SafeZone Setup. This
new release of SafeZone-edge adds:

 Support for APD PTZ Autotracking as a new component that can be installed on Axis PTZ cameras. This
offers PTZ tracking functionality based on detection of targets by SafeZone or SafeZone-edge

 AI based classification in SafeZone server to improve targets filtering with or without calibration

 Per scenario zone, time-based, targets filtering to offer finer control over alarms generation and more
advanced scenarios. As a result Intrusion and Loitering scenarios are merged

 Major speed improvements when connecting to AVHS server using administrator credentials

Important backward compatibility warning: Due to the changes in scenarios handling, SafeZone Setup v6 doesn’t
support modifying configuration of SafeZone-edge versions prior to 1.0.4175. Users can upgrade analytics
version on camera from SafeZone setup in order to enable configuration edition. For SafeZone server versions
prior to 3.0, SafeZone setup will also not support configuration edition. Users are advised to upgrade their
servers first.

Awards and certifications

The following certifications have been granted by the relevant UK Government organisations:

 SafeZone-edge is an i‐LIDS® approved primary detection system for operational alert use in sterile
zone monitoring applications

 SafeZone-edge is an i-LIDS® approved event based recording system for operational alert use in sterile
zone monitoring applications

 Meeting CPNI requirements for the protection of Critical National Infrastructure, SafeZone-edge has
been approved for UK Government use (for details contact CPNI).

 SafeZone is an i‐LIDS® approved primary detection system for operational alert use in sterile zone
monitoring applications

 SafeZone is an i-LIDS® approved event based recording system for operational alert use in sterile zone
monitoring applications

 Meeting CPNI requirements for the protection of Critical National Infrastructure, SafeZone has been
approved for UK Government use (for details contact CPNI).

SafeZone-edge has won the IFSEC’s Security & Fire Excellence Awards 2014 in the category “Intruder Alarm or
Exterior Deterrent Product of the Year”.

Supported operating systems for SafeZone Setup

Operating systems supported in version 6 R1 are:

 Windows 10 (64-bit)

 Windows Server 2012 R2 (64-bit)

 Windows Server 2016 (64-bit)

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Supported devices SafeZone-edge

Supported AXIS devices described in the compatible devices document « SafeZone-edge Axis Compatible
Devices.pdf » which is available on the SafeZone support site.

VMS Integration
For up-to-date information on our current compatibility level with the various VMS on the market, please refer
to either the “SafeZone VMS Compatibility” document or the “SafeZone-edge VMS Compatibility” document
available on the support site http://safezone-support.digitalbarriers.com/. Contact us for more information
about upcoming integrations.

Product documentation
SafeZone Setup includes the following documentation:

 SafeZone Quick Start Guide: describes how you can quickly configure your SafeZone system to work.

 SafeZone-edge Axis Quick Start Guide: describes how you can quickly configure your SafeZone-edge
application to work.

 SafeZone Requirements: describes the specifics of cameras, installation and conditions for effective
operation.

 SafeZone-edge Requirements: describes the specifics of cameras, installation and conditions for
effective operation.

Where can I find additional product documentation?

 Product package (Zip file): additional documentation is available in the product package that comes in
the form of a zipfile.

 Support page: For the complete and up to date documentation go to the download area of the
SafeZone support site http://safezone-support.digitalbarriers.com/.

Technical Support
The SafeZone Support site (http://safezone-support.digitalbarriers.com/) provides additional in-depth support
information, such as presales and product information, FAQs, updated product documentation, the list of
supported devices, training videos, product upgrades and complete troubleshooting information. You can also
submit feature requests and support cases through the ticketing system.

Licensing
Activating your SafeZone-edge license code
In order to get your license key, use the license code that you received from your distributor and enter the
required detail on the following web site: https://www.axis.com/global/en/products/camera-
applications/license-key-registration.

Obtaining a SafeZone license

When connecting to a SafeZone server without a valid analytics license, SafeZone Setup will prompt you to save
a license file. Save this file locally then e-mail it to [email protected]. A signed license will be
sent back according to your order.

Trial license
In order to get a trial license, please contact Digital Barriers or your reseller. We will send you a download link
to get the product and your trial license.
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License requirements and upgrade

SafeZone Server V3.X (included in SafeZone 6) requires a new license. Old V1.X and V2.X licenses are not
compatible anymore. Before upgrading an existing server V1.X to the new V2.X you can already install the new
V3 licenses, as those are accepted by both V1.X and V2.X servers. Proceeding this way you minimizes the
system downtime due to the upgrade.

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SafeZone & SafeZone-edge | Release Notes March 2019

Version 6
SmartVis SafeZone 6 R1
New features
SafeZone Server V3.0.0 contains the following new features:

Feature Description
New AI classification support
New Improved overall security
New Time-based filtering added on scenarios – Intrusion and Loitering scenarios merged
New Support control of APD PTZ Autotracking through TCP channel

SafeZone Setup V6.0.0 contains the following new features:

Feature Description
New Support for APD PTZ Auto-tracking installation and configuration
New Support for AI engines configuration in SafeZone server
New Time-based filtering added on scenarios – Intrusion and Loitering scenarios merged
New Added new demo streams demonstrating AI engines and new scenarios parameters
New Added support for error metadata display from server
New Much faster connexion time to AVHS servers when connecting as administrator account
New Improved connexion time to cameras through AVHS connections
New Use of video streams through HTTPS on some AVHS connections for improved security
New Improved stability through AVHS connections
IN476 Min and Max area filter rectangles can now be moved
IN545 Setup interface now runs without administrator privileges by default for improved security – As
a result some operations need application to restart with elevated privileges

SafeZone-edge V1.0.4175 contains the following new features:

Feature Description
New Burnt-in metadata can now be used on Artpec6 cameras
New Time-based filtering added on scenarios – Intrusion and Loitering scenarios merged
New Support control of APD PTZ Autotracking through TCP channel

Resolved issues
SafeZone Server V3.0.0 resolves the following issues of the previous versions

Issue Description
4453 Fix missing log file in exported support logs
xxx Analytics parameters can now be changed even if analytics is not running
IN331 Fix missing ALARM_IN_PROGRESS message
IN432 Fix issue where some streams would report incorrect resolution after server restart
IN564 Fix issue where adding some RTSP stream through REST API could hang

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SafeZone Setup V6.0.0 resolves the following issues of the previous versions

Issue Description
IN403 Fix wrong installation icon after upgrade (icon reported previous version)
IN427 Fix issue where Outputs tab was not available when running without calibration
IN471 Fix crash when loading a site while a stream was maximized
IN480 Fix issue where warning about vehicles in scene could be triggered wrongfully
IN534 Fix incomplete parameters clearing after clear configuration
IN568 Fix issue where OSD deactivation was only temporary
IN617 Fix rare issue where server license could not be installed
IN641 Fix issue where server streams could appear unlicensed on a licensed server
xxx Fix issue where burnt-in parameters were not available right after connection
xxx Fix bug on AVHS where list of servers would be incorrectly handled
xxx Fix detection performance issues on some demo streams
xxx Removed warning on AXIS Loitering Guard when it is not running
4392 “Installation” demo package – calibration validation – no detection results shown
4384 Invalid scenarios could be saved
xxx Fixed issue where metadata was not shown on servers using authentication
xxx Fixed issue where installation icon was not correctly refreshed when connecting to a device
with bad credentials and correcting them afterwards
xxx Fixed bug where point or zone deletion could sometimes fail to be considered as a changed
scenario
xxx Fixed bug where activating anonymous viewer on camera would crash SafeZone-edge
xxx Fixed crash that could be triggered by sending empty HTTP requests to SafeZone-edge
xxx Fix AVHS event settings if user/password had non-standard characters
Xxx Fix issue where cameras search would return local-link addresses rather than actual IP address

SafeZone-edge V1.0.4175 resolves the following issue:

Feature Description
IN331 Fix missing ALARM_IN_PROGRESS message

Known issues
SafeZone Setup V6.0.0 contains the following known issues:

Issue Description Work-Around

3086 Scene with moving trees can create a faulty Prefer manual calibration in presence of
calibration trees and wind
3185 Camera live view becomes blank in edge-browser Select the camera and slightly rescale the
panel Setup Interface
3205 Error messages stay visible even if the camera is Ignore it, or close and reopen the
deleted or another camera selected configuration interface
3217 Setup Interface is sometimes degraded when Avoid using a Remote Desktop
used using Remote Desktop Upgrade graphics driver on remote PC
3252 Occasionally “Search” fails to find available Add cameras one by one
cameras
3387 Looping video in detection results (during This will not cause any problem
calibration validation) may freeze interface for a
few seconds depending on computer
performance and recording length
3451 If one camera is selected, selecting the license Select the license file directly
folder will not install the camera license

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3469 Interface may crash when too many devices are Avoid adding devices if CPU load is already
connected or too many demo clips added high
3489 Last configuration file may be corrupted Delete file lastConfig.ste in site folder
4154 Same camera can be added with IP and Connect only once to cameras
hostname
4232 When a camera from AVHS reboots, it is not Remove and add again the AVHS
possible to connect to it again connection and then the camera
4248 Installing a licence does not work if folder has Rename your folder with characters
characters not supported by OS belonging to the OS language(s).
4333 Message displayed when clearing or launching a Ignore the fact that it mentions
no-calibration configuration is partially incorrect “calibration” even if the no-calibration
mode is used

Limitations
SafeZone
 SafeZone server cannot be run on a server where an application running RLM is present. Install on
another computer.

 When using Mobotix cameras, it may happen that a stream is not available during roughly 5 seconds;
when this happens, it happens once every 2-3 days. For mission-critical applications, use a different
camera brand

 When using Mobotix cameras, the minimum exposure setting can make the framerate go below 6 fps
especially during the night; this can leads to misdetections. As a workaround, use a smaller exposure
time to have at least 6 fps even in dark conditions

 When using Mobotix cameras, as soon as the stream configuration is changed on the camera main
web page, SafeZone loses the video stream and fails to retrieve it again. As a workaround, prevent any
modification of the stream configuration through the camera web interface

 When using Mobotix cameras with the dual-image stream (i.e. the video stream contains both images
from the two sensors at the same time, side by side) and the 2D Intelligent Motion Detection mode,
some noise can occur at the border between the two sensor views especially when the two sensors do
not have the same intensity level. To minimize this problem, do not define detection zones near the
common edge of the video frames and take care to use similar intensity levels between the two sensors

 When using Mobotix cameras with the dual-image stream (i.e. the video stream contains both images
from the two sensors at the same time, side by side) and the 2D Intelligent Motion Detection mode, if
the zoom level is different in the two fields of view, 2D filtering may not apply properly (e.g. impossible
to filter out big or small moving objects in both fields of view). To minimize this problem, choose a
similar zoom factor for the two sensors

 When using Mobotix cameras with the dual-image stream (i.e. the video stream contains both images
from the two sensors at the same time, side by side) and the 2D Intelligent Motion Detection mode,
tracks over the two sensor views can lead to bad interpretations especially if Loitering or Zone Crossing
or Conditional scenarios are used. To minimize this problem, limit the employed scenarios to Intrusion
scenario only or do not define detection zones near the common edge of the video frames

SafeZone-edge
 SafeZone-edge is not compatible with Axis Thermal cameras (SafeZone-edge ARC is though)

 SafeZone-edge will process the whole camera image and not view areas. As a result, on fisheye
cameras, unwrapped view areas cannot be processed

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 Due to processing limitations, user should limit the number of streams viewed including those used in
Video Management Systems (VMS). In general, retrieving simultaneously more than 2 video streams
from the AXIS camera within a VMS or other viewers or enabling video recording in the camera based
on the AXIS built-in Video Motion Detection can degrade the required frame rate and thus the
SafeZone-edge performances for AXIS cameras/encoders, especially on older camera models. In more
recent devices, analytics framerate can be degraded when several CPU consumer processes are
running at the same time (ex: permanent video storage on SD card plus AXIS Video Motion Detector
plus stabilization plus several video streams retrieved from the camera)

 Multiple monitoring of the same video device (a camera or encoder) can affect the analytics results

 Having motion detection or other ACAP applications running on the Axis device can affect the analytics
results

 SafeZone-edge is not designed to protect zones containing multiple ground levels, or to monitor
multiple zones at different levels. In order to protect regions covering several levels, you need to use
different cameras to monitor each one

 Long-range detection cannot differentiate humans from vehicles

 On S3L cameras, SafeZone-edge is not compatible with the “Wall mounting” setting, that must be set
to “off”

SafeZone Setup
 The “Search” functionality cannot find cameras that are in a different sub network

 The “Search” functionality does not handle non root login

 It is not possible to configure AXIS cameras when you do not have administrator rights on the cameras

 Auto-calibration cannot be used in cluttered or crowded scenes

 Auto-calibration cannot be used with wide-angle lenses

 Calibration cannot be used to calibrate cameras with roll

 With 2D engine (no calibration, AI disabled) headlights filtering is enabled by default. When running
indoors, make sure to disable it if no headlights can be seen

 The maximum number of cameras you can install and configure simultaneously depends on the CPU
power and the memory available on your computer. When the CPU overload warning appears, please
install and configure a subset of the cameras using the Save Site feature

 Remote configuration from a SafeZone-edge camera can fail when connection used does not have
sufficient or stable bandwidth. Make sure you select the “Remote” option when adding cameras in this
situation

 Auto-calibration for remote camera only works if the installer walks for sufficiently long in front of the
camera to make sure a sufficient number of images are captured. Time depends on connection speed.
If good framerate is achieved a normal walk – as described in the user guide - is sufficient and you will
see the installers detected at various position in your scene as it should

 Reviewing calibration may not work on remotely connected cameras because the capture often has a
too low frame rate. It does not mean that the configuration failed. Make sure you use the avatar and
the grid to verify calibration

 Metadata displayed in the Setup interface from remotely cameras may be slightly wrong because of
bandwidth constraints

 New video streams on SafeZone server must be added using URL–encoded address, especially for
username and password passed in stream address

 When adding a new stream to a SafeZone server, it is possible that this stream is not immediately
reachable by the Setup interface. In this case, wait one or two minutes and re-open the Setup interface
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SafeZone & SafeZone-edge | Release Notes March 2019

 Demo mode results may differ between iterations of host CPU is too loaded

 Burnt-in metadata cannot be activated on the same resolution of analytics stream for firmware 7.20

 Burnt-in metadata can be activated on cameras by enabling Expert Mode on Outputs tab (i.e. pressing
Ctrl + Alt + E). Please note that you still need a compatible firmware. By activating Expert Mode you use
an experimental configuration provided “as is” without warranty and support of any kind

 Burnt-in metadata is not compatible with text overlay when used with firmware before 7.40

 Burnt-in metadata on Ambarella camera does not work although it can be activated

 Alert notifications TCP address is not validated when applied. Incorrect hostname/IP will result in alert
notifications not being delivered and error being logged.

Version 4.3
SmartVis SafeZone 4.3.2
Resolved issues
SafeZone-edge V1.0.3864 resolved the following issues of the previous versions:

Issue Description
4378 Fixed burnt-in metadata support on FW 8.20 and later

SmartVis SafeZone 4.3.1

Resolved issues
SafeZone server V2.0.1 resolves the following issues of the previous versions:

Issue Description
xxx Great speed up of the waiting time when a SafeZone server is “added” to the SafeZone Setup
Fixed bug leading, in thermal mode, to vehicles not being classified when not selected in the
xxx
scenarios

SafeZone Setup V4.3.1 resolves the following issues of the previous versions:

Issue Description
xxx SafeZone Setup now displays detailed information about license installed on connected servers
xxx Support log file now contains an image from the video source
xxx License installation process now checks license for sanity

SafeZone-edge V1.0.3852 resolved the following issues of the previous versions:

Issue Description
Fixed bug leading, in thermal mode, to vehicles not being classified when not selected in the
xxx
scenarios

SmartVis SafeZone 4.3.0

New features
SafeZone-edge V1.0.3840 contains the following new features:

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Feature Description
New “2D Intelligent Motion Detection” mode (not requiring camera calibration) can be used to
New
cope with installation cases where cameras do not respect the 3D calibration prerequisites.
New Support of S2L and S3L cameras (with specific limitations, see the “Limitations” section)
New Support of new Axis firmware from 7.40 onward (8.20 excluded)
New Enables the native text overlay to be used at the same time with the metadata burnt-in overlay

SafeZone Setup V4.3.0 contains the following new features:

Feature Description
New Support of the “2D Intelligent Motion Detection” mode
New Added new demo clips specific to situations where 3D calibration cannot be carried out
New Support of Windows Server 2012 R2 and Windows Server 2016
New Support of HTTPS connection mode to SafeZone servers
New It is now possible to modify the URL of a video source without removing and adding it again
New Help text improved

SafeZone Server V2.0.0 contains the following new features:

Feature Description
Improved Increased detection range and reduced CPU usage when using the “Optimize distance” mode
New Support of Windows Server 2012 R2 and Windows Server 2016
New Support of HTTPS connection mode for the REST API
New Support of listening port different from 5000

Resolved issues
SafeZone-edge V1.0.3840 resolves the following issue of the previous versions

Issue Description
Fixed bug leading to vehicles not being classified if not selected in the scenarios when in
xxx
thermal mode
xxx Fixed Burnt-In incompatibility problem with View Areas whose number is greater than 1
xxx Improved Burnt-In rendering when Live Text Overlay is activated at the same time

SafeZone Setup V4.3.0 resolves the following issue of the previous versions

Issue Description
4239 Fixed Install button enabled for demo streams
4287 Fixed issue where clearing configuration would not reset analytics parameters
4312 Fixed issue where too large resolution was used for calibration
4320 Fixed issue where available update would not be shown in AVHS connections
4326 Fixed typos in French translations
Fixed issue preventing the SafeZone Setup to add video streams protected by passwords
xxx
containing special characters

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SafeZone & SafeZone-edge | Release Notes March 2019

Version 4.2
SmartVis SafeZone 4.2.0
New features
SafeZone Setup V4.2.0 contains the following new features.

Feature Description
Ability to configure burnt-in metadata overlays: Display of scenario zones, display warning of
New
low fps indicator, display of alarm indicator. By default all displays are enabled.
Support burnt-in metadata overlay with text overlay on Q1941 and Q1942 cameras with
New
firmware version 7.40 and above.
Burnt-in metadata overlay: Support of all the resolutions compatible with the native stream
New
resolution.

Resolved issues
SafeZone-edge V1.0.3696 resolves the following issue of the previous versions

Issue Description
4252 Crop burnt-in buffer to overlay text position

SafeZone Setup V4.2.0 resolves the following issue of the previous versions

Issue Description
3472 Cancelling the installation does not cancel the installation

Version 4.1
SmartVis SafeZone 4.1.0
New features
SafeZone-edge V1.0.3568 contains the following new features.

Feature Description
Support for burnt-in metadata overlay for Axis Q1941, Q1942, Q1615 mkII cameras with
New
firmware 7.20 and above (contact us for other cameras)

Resolved issues
SafeZone-edge V1.0.3568 resolves the following issue of the previous versions

Issue Description
In corridor mode (90 or 270 degrees), the burnt-in is displayed without the rotation being taken
4259
into account
4243 Overlay flickering in burnt-in metadata overlay when several actors are present in the scene

SafeZone Setup V4.1.0 resolves the following issue of the previous versions

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Issue Description
Metadata archive retrieval method returns error 404 under AVHS
Licensing issue on Russian OS
Fixed https connection through the setup interface for firmware 7.20 or higher

Version 4.0
SmartVis SafeZone 4.0.1
Resolved issues
SafeZone-edge V1.0.3305 resolves the following issue of the previous versions

Issue Description
Metadata archive retrieval method returns error 404
Application may fail to start with some rare camera configurations/calibrations

SmartVis SafeZone 4.0.0

New features
SafeZone-edge V1.0.3207 contains the following new features.

Feature Description
New Improved detection distance (up to 2.3x ) – refer to design tool for details
New Support added for most recent Axis cameras
New Improved long-range mode (thermal only, for older architectures)
Limited Long-range mode is only available for older thermal devices
Removed Support for older camera models has been removed (check compatibility sheet)

SafeZone Setup V4.0.0 contains the following new features

Feature Description
New Scenarios are now visible when editing another scenario for easier PTZ zones definition

Resolved issues
SafeZone Setup V4.0.0 resolves the following issue of the previous versions

Issue Description
4101 Fixed missing translations in language selection dialogs
4139 Loitering scenario could fail to trigger in demo mode
4148 Rare interface freeze during calibration if user edits camera name
4152 Concurrent application name could disappear by clicking
4155 Concurrent application for which multiple versions are present on camera couldn’t be stopped
4161 Setup interface could crash when deleting a zone in a multi-zones scenario
4162 Conditional scenario could fail to be triggered if a zone was deleted during definition
4165 AVHS connection could fail when specific characters were used in user password
Scenarios containing space characters are accepted

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Version 3.8
SmartVis SafeZone 3.8.1
Resolved issues
SafeZone Setup V3.8.1 resolves the following issue of the previous versions

Issue Description
No devices listed with AVHS server version < 3.0

SmartVis SafeZone 3.8.0

New features
SafeZone Setup V3.8.0 contains the following new features.

Feature Description
New Addition of demo clips packages for easy analytics demonstration
New Connection to Axis devices using username different from “root”
New Channel selection on Axis multi-channels single IP devices
Enh Connection to Axis devices through AVHS servers >= 3.x
New Support of administrator login for cloud providers supporting it
Enh Improved site files encryption
Enh Improved calibration workflow

Resolved issues
SafeZone V1.2.3 resolves the following issues of the previous versions

Issue Description
4132 Alarms can be generated out of the scenario area in some specific cases

SafeZone-edge V1.0.1557 resolves the following issues of the previous versions

Issue Description
4132 Alarms can be generated out of the scenario area in some specific cases
Overlay text or images in camera could result in missed detections

SafeZone Setup V3.8.0 resolves the following issues of the previous versions:
Issue Description
SafeZone setup can fail to connect to camera when username/passwords containing special
4130
characters were used
Setup crashes when calibration was performed so that no acceptable detection area could be
4129
defined. Calibration now correctly reports this as an invalid calibration
4128 Person/Vehicle selection cannot be done for Ambarella S288 devices
4112 Referential ID capped at 99, alarm notification port couldn’t go lower than 1024
4102 Support tab was inactive with multiple devices selected
Fixed bug where non ANSI characters could be used for scenario names and would not trigger
events on Axis devices. Non ANSI characters are no longer supported.
Fixed issue encountered when installing on some Windows versions. Prerequisites installation
could freeze installation process
Fixed issue where video streams from SafeZone could be mixed in display

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Version 3.7
SmartVis SafeZone 3.7.1
SafeZone Setup V3.7.1 resolves the following issues of the previous versions:
Issue Description
Installer is now digitally signed

SafeZone V1.2.2 resolves the following issues of the previous versions

Issue Description
4085 Fix occasional stream problems with Eboo integration.
Upgrade keeps existing licence from previous installation

SafeZone V1.2.1 resolves the following issues of the previous versions

Issue Description
Fix an issue where analytics can fail to start at a reboot of SafeZone server computer.
Installer is now digitally signed

SmartVis SafeZone 3.7.0

Resolved issues
SafeZone Setup V3.7.0 resolves the following issues of the previous versions:
Issue Description
Add support for connection to Digital Barriers EdgeVis server
4066 Prevent capture issue when accented/non ASCII characters are found in devices path

SafeZone V1.2.0 resolves the following issues of the previous versions

Issue Description
Reduce CPU load
4050 Fix scenario size incoherence if image stream changes resolution
3975 Fix duplicated parameter in server answer, with two different values

Version 3.6
SmartVis SafeZone 3.6.1
Resolved issues
SafeZone Setup V3.6.1 resolves the following issues of the previous versions:
Issue Description
4044 Occasional aspect ratio issues when adding a 16/9 camera in corridor view

SafeZone-edge V1.0.0.1501 resolves the following issues of the previous versions

Issue Description
4045 Analysed framerates are low on artpec-4 and artpec-3 cameras

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SmartVis SafeZone 3.6.0

New features
SafeZone V1.1.0 contains the following new features.

Feature Description
SafeZone support 2 different resolutions to optimize detection for distance or CPU load

SafeZone-edge V1.0.0.1499 contains the following new features.

Feature Description
No new SafeZone-edge features for this release

SafeZone Setup V3.6.0 contains the following new features.

Feature Description
SafeZone Setup supports resolution selection to optimize detection for distance or CPU load
for SafeZone
SafeZone Setup supports stream restart to handle resolution changes from source for
SafeZone
SafeZone Setup has improved RTSP stream support for SafeZone

Resolved issues
SafeZone Setup V3.6.0 resolves the following issues of the previous versions:
Issue Description
4021 Parameter load can fail on a SafeZone stream if analysis is not running

Version 3.5
Version 3.5.1
Resolved issues
SafeZone Setup V3.5.1 resolves the following issues of the previous versions:
Issue Description
Improved support for AVHS connections

Version 3.5.0
New features
SafeZone Setup V3.5.0 contains the following new features.

Feature Description
Support for Axis Artpec-4/5 thermal cameras is limited to SafeZoneEdge-ARC
Improved targets tracking
Distances can be displayed in feet and inches
4032 Metadata overlay delay/advance can be compensated to match video stream delay

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Resolved issues
SafeZone Setup V3.5.0 resolves the following issues of the previous versions:
Issue Description
Fix parameter sometimes not restored after package upgrade on camera
4023 Fix red zone sometimes not correctly set for thermal devices
4026 Fix potential crash when loading licenses for multiple devices at once

Version 3.2
Version 3.2 introduces improved analytics detection performance, improvements in the support for 4K Axis
devices and analytics framerate monitoring and diagnostic to help pinpoint performance issues.

Version 3.1
Version 3.1 introduces improved analytics detection performance, support for 4K Axis devices, automatic
detection of other ACAP applications that may reduce SafeZone-edge performance, automatic detection of Axis
thermal devices, improved compatible devices discovery, and increased stability and performance, especially
when configuring multiple devices.

Version 3.1.2
New minor features
SafeZone Setup V3.1.2 contains the following new minor features.

Feature Description
Improved vehicle detection for low height cameras
3999 Improved installed applications dialog

Resolved issues
SafeZone Setup V3.1.2 resolves the following issues of the previous versions:
Issue Description
Usability issue on some Windows 10 computers
3996 Existing manual calibration can’t be modified without changing composite image
3997 HTTP port can’t be changed when adding an Axis camera in some circumstances
4000 Metadata icon keeps waiting even though SafeZone-edge is not installed on camera

Version 3.1.1
New minor features
SafeZone Setup V3.1.1 contains the following new minor features.

Feature Description
3972 Device log is automatically shown at latest entry

Resolved issues
SafeZone Setup V3.1.1 resolves the following issues of the previous versions:
Issue Description
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3991 AVHS stream connections could fail to be restored after connection lost

Version 3.1.0
New features
SafeZone Setup V3.1.0 supports the following new features.

Feature Description
Improved detection performance
SafeZone-edge can now run on 4K Axis cameras
Other ACAP applications are detected and can be stopped/uninstalled from interface
Automatic detection of Axis thermal devices as thermal cameras
3810 Added analysis framerate monitoring, warning and diagnostic
3821 Improved devices discovery
3945 Increased stability and performance in multiple devices auto calibration
3946 Video streams now displayed at reduced FPS for reduced CPU consumption

New minor features

SafeZone Setup V3.1.0 contains the following new minor features.

Feature Description
3799 Calibration prerequisites shown when doing first calibration
3846 Waiting information dialogs added for actions taking time to complete
3920 Warning shown when exiting scenario edition with unsaved changes
3943 SafeZone-edge is automatically started when accepting a calibration
3947 Better handling of recent and beta Axis firmwares

Resolved issues
SafeZone Setup V3.1.0 resolves the following issues of the previous versions:
Issue Description
TCP alert listener could be ignored if off-line at analysis start-up
3346 Fix installer crash
3589 Fix issue with self-signed HTTPS certificates
3759 Fix incompatibility with some RTSP streams in SafeZone server
3776 Fix SafeZone server not starting if a stream is not available
3789 Fix issues when disconnecting from devices with which connection was lost
3796 Fix compatibility with Axis encoders streaming NTSC sources
3801 Fix first analytics not restarted on SafeZone-server restart
3847 Fix timestamp in calibration validation replay
3850 Fix crash in composite image creation if too many images selected
3851 Fix waiting icon on calibration review button always visible
3854 Fix sometimes disabled CONFIGURE button in Outputs tab
3858 Fix incorrect upgrade icon display
3863 Installation errors are now correctly shown
3881 Fix calibration buttons clickable while dragging avatar
3887 Fix SafeZone-edge sometimes continuously restarting at start-up with alarm recipient set
3909 Fix issue where sometimes post alarm time can’t be modified
3913 Fix crash while configuring SafeZone server

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3914 Fix issue where analysed streams could be inverted

3924 Fix Add device dialog resizing
3927 Fix recorded metadata request crashing SafeZone-edge randomly
3939 Fix SafeZone server analytics not always restarted when changing scenario
3941 Fix calibration validation crash with long recordings
3945 Fix missing exit button after automatic calibration of multiple devices
3951 Fix calibration measurements not updated after changing reference object height
3952 Fix event declaration for some AVHS providers
3953 Fix outputs status icon not updated after changing outputs settings
3957 Fix SafeZone server memory leak for some video streams
3958 Fix memory leak when staying connected for a long time to SafeZone server
3964 Fix composite image not used when modifying it in an existing manual calibration
3969 Fix import provider settings requiring setup interface restart to be taken into account
3976 Fix TCP alarm recipients refused on SafeZone server if not available when configured
3971 Fix failed license/calibration/parameters restore after upgrade
3979 Fix incorrect handling of trailing/heading spaces in stream address for SafeZone server
Fix missing invalid credentials error when connecting to devices with anonymous viewer
3980
enabled
3989 Fix extra items added in devices drop-down menu when adding AVHS devices

Version 3.0
Version 3.0.0
New features
SafeZone Setup V3.0.0 supports the following new features.

Feature Description
Support configuration of SafeZone server

New minor features

SafeZone Setup V3.0.0 contains the following new minor features.

Feature Description
3545 SafeZone-edge ARC - Modified AVHS events configuration for some cloud providers

Resolved issues
SafeZone Setup V3.0.0 resolves the following issues of the previous versions:
Issue Description
3432 Installation language is not used by default as application language
3545 Calibration acquisition doesn’t stop sometimes
3641 CPU log badly formatted
3642 Missing log files in export support log file
3643 Can’t retrieve some logs in AVHS mode
3644 Analysed image is corrupted in corridor view
3714 Loopback adapters proposed in network settings

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SafeZone & SafeZone-edge | Release Notes March 2019

Version 2.0
Version 2.0.1
New minor features
SafeZone-edge V2.0.1 contains the following new minor features.

Feature Description
3639 Long range analysis should trigger less alarms on small animals
3640 Target re-tracking mechanism is more robust

Resolved issues
SafeZone-edge V2.0.1 resolves the following issues of the previous versions:
Issue Description
3060 Day-Night status is incorrect with some cameras
3612 Link to application log in application page is no longer functional
3616 Video stream cannot be obtained for some devices accessed via cloud based providers
3617 A posteriori metadata retrieval through cloud provider fails
Interface could crash with lots of cameras connected when entering a valid password for a
3620
camera not yet connected
3634 Interface could crash when removing multiple devices with many devices connected
3635 Changing scenario or calibration didn’t restart analysis on cameras with FW > 5.7
3638 Application exits regularly on Q1931 with firmware 5.75.1.1

Version 2.0.0
New features
SafeZone-edge V2.0.0 contains the following new features:

Feature Description
Support for SafeZone-edge configuration over cloud provider services (AVHS and Eboo) -
3536
requires SafeZone-edge-ARC package (included) and specific license key.
3575 Online help can be accessed directly through setup interface
Automatic configuration of SafeZone-edge-ARC outputs (alarms) to cloud provider (for providers
3576
supporting it)

In addition, starting from Version 2.0.0, metadata generated by SafeZone-edge can be displayed, stored and
retrieved in Genetec Security Center 5.3 and Milestone XProtect Corporate and Expert.

Resolved issues
SafeZone-edge V2.0.0 resolves the following issues of the previous versions:
Issue Description
3502 SafeZone-edge may be blocked when upgrading package or after application restart
3532 When upgrading from an older version overlay may disappear in interface for certain cameras
3551 There is sometimes a false error when uploading parameters to a camera
3569 Axis devices with Firmware > 5.70 and no FTP access cannot be configured
3572 OSD may flicker on some devices

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SafeZone & SafeZone-edge | Release Notes March 2019

Version 1.10
Version 1.10.2
Resolved issues
SafeZone-edge V1.10.2 resolves the following issues of the previous versions:
Issue Description
- SafeZone-edge 1.10.1 compatibility issue with Axis firmware 5.6x

Version 1.10.1
Resolved issues
SafeZone-edge V1.10.1 resolves the following issues of the previous versions:
Issue Description
3548 Setup interface incompatible with Axis firmwares 5.70 and above
3553 Double-clicking overlay icon makes go in eternal refresh mode

Version 1.10.0
New features
SafeZone-edge V1.10.0 contains the following new features:

Feature Description
3524 Support for HTTPS-only devices
- Outputs compatible with Horus software

New minor features

SafeZone-edge V1.10.0 contains the following new minor features:

Feature Description
3538 Application log is now shown ordered in a new window rather than in web browser
3544 Export support log for multiple cameras

Resolved issues
SafeZone-edge V1.10.0 resolves the following issues of the previous versions:
Issue Description
3505 High memory consumption when starting metadata display
3523 Setup can’t connect to device with HTTPS only connection
3526 Search can find devices with HTTPS only connection but no warning is shown
3535 Hostname with invalid characters can be entered
3540 Metadata display icon not shown waiting when connecting to camera
3542 Metadata display icon keeps waiting
3543 Opening device log or support log can crash application with many devices connected

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SafeZone & SafeZone-edge | Release Notes March 2019

Version 1.9
Version 1.9.0
New features
SafeZone-edge V1.9.0 contains the following new features:

Feature Description
Configuration is now performed through HTTP tunnel. FTP is kept only for compatibility with pre
3420
1.9.0 versions.
3505 OSD now transits over HTTP
3510 Multiple devices on a single IP using NAT can now be added

New minor features

SafeZone-edge V1.9.0 contains the following new minor features:

Feature Description
3508 Test Alarm button now triggers alarm for all defined scenarios to test all outputs at once
3528 Plugin-free alarms integration in Milestone VMS

Resolved issues
SafeZone-edge V1.9.0 resolves the following issues of the previous versions:
Issue Description
3305 An offline camera can cause the interface to crash
3499 Changing “Site configuration path” and exiting loses camera connection configuration.
3450 Imprecise message when adding camera with wrong HTTP port
3465 Misleading error messages when stream is not available
3495 Search doesn’t find any camera if called a second time
3496 Incorrect information in manual calibration review help texts
3498 Incorrect formatting in Outputs help text
3499 Changing “Site configuration path” and exiting loses camera connection configuration.
3503 Remove selected button is sometimes disabled
3507 Metadata display icon sometimes disappeared
3513 Help texts issues in calibration
3517 Possible to press capture when processing a previous capture in calibration
3518 Review button available in manual calibration even if no calibration video is available
3519 Wrong error message when trying to add device with empty address
3520 Crash condition when changing site path to subfolder of current site path
3522 If temporary path is not available and cannot be created, application closes without warning
3523 Crash when connecting to device with HTTPS only connection
3527 Scenario names containing special characters could corrupt OSD
3529 Alarms from different scenarios are being merged in the SZe TCP/IP output
3530 Not possible to restore parameters when an alarm streaming url is set

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SafeZone & SafeZone-edge | Release Notes March 2019

Version 1.8
Version 1.8.0
New features
SafeZone-edge V1.8.0 contains the following new features:

Feature Description
Support of Ambarella-A5S-based devices
3440 Use RTSP stream to lower bandwidth for remote devices

New minor features

SafeZone-edge V1.8.0 contains the following new minor features:

Feature Description
3449 Single device configuration can be loaded from devices folder
Warning message now displayed when connecting to device with too many opened video
3465
streams
3469 Improved memory handling of large sites
3483 Parameters and calibration parameters are now backed-up/restored together

Resolved issues
SafeZone-edge V1.8.0 resolves the following issues of the previous versions:
Issue Description
3248 On very slow network connections, uploading a configuration (e.g. calibration, scenario edition)
can fail (if it takes more than 2 minutes to reach the camera)
3433 Some non ACAP devices could be seen as compatible although not usable
3435 SafeZone-edge Setup interface crashes when using with lots of connected cameras
3441 Fixed slow connections to devices behind firewalls preventing EPSV connections
3443 OSD in calibration validation is shown all at once
3446 When upgrading package the icon for package installed does not refresh
3447 Camera disconnection could take very long time to be signaled
3455 Incorrect package versions order in available packages drop down list
3456 When the camera reboots, some of the alarm settings are not kept
3457 Fix reboot of devices with low memory size while upgrading package version
3467 Fix crash on deletion of an updating camera
3480 Some wrong calibrations can be accepted & can crash interface at scenario edition
3493 Upgrading package freezes the (streams)

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SafeZone & SafeZone-edge | Release Notes March 2019

Version 1.6
Version 1.6.0
New features
SafeZone-edge V1.6.0 contains the following new features:

Feature Description
Watchdog inside axis camera to prevent camera freezes in case of too many camera features
3321
activated
3340 Support of corridor view. For ARTPEC-3 cameras, sensitivity must be increased
3407 Support of ARTPEC-3 devices
3409 Hostname can be used when adding a camera
3410 Camera name tooltip indicates image aspect ratio used for analysis
3412 Support of ARTPEC-5 devices
3426 Long-range detection for thermal camera

New minor features

SafeZone-edge V1.6.0 contains the following new minor features:

Feature Description
3336 Disconnected cameras are now clearly indicated
3369 Upgrade icon shown in place of install icon when an upgraded package is available for a camera
3389 Improved snail trail in the calibration review
3391 Added head-lights use question when unchecking vehicles in scenario
3400 Improved loitering and zone crossing scenarios robustness
3403 Full image field of view supported

Resolved issues
SafeZone-edge V1.6.0 resolves the following issues of the previous versions:
Issue Description
3085 Occasionally, you can see two bounding boxes around the detected objects
3392 When browsing for package / license, default proposed file is lastconfig.ste
3395 Metadata streams can be blocked if one receiver is blocking
“Invalid scenario zone” message shown with correct scenario zone when last mouse position
3399
has created an invalid scenario zone
3401 Interface crash when changing folder settings with non-compatible cameras connected
3402 SafeZone-edge crops images from 16/9 streams
3406 “Invalid scenario zone” message shown with a correct scenario on wide angle lenses
3414 Scenarios created are given English names when interface is in French
3415 At scenario creation, lines do not connect automatically when drawing zone
3421 Impossible to remove cameras which have lost the connection with the interface
3423 Headlights/vehicle in scene button for thermal camera disabled

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SafeZone & SafeZone-edge | Release Notes March 2019

Version 1.5
Version 1.5.0
New features
SafeZone-edge V1.5.0 contains the following features.

Feature Description
- Auto-calibration can be performed on multiple cameras at a time
- Improved detection & tracking of humans (alone & groups) and vehicles
3271 Overlay can be received by a client even if behind a firewall
User gets notified when adding an extra camera will compromise operational quality (too much
3285
CPU usage)
3312 Snail Trail behind each detected object in Setup interface
3322 CPU, RAM and frame rate are constantly logged for support purposes
3325 Each scenario/rule defined sends a different Axis event
3375 Added links to documentation in Setup interface

Resolved issues
SafeZone-edge V1.5.0 resolves the following issues of the previous versions:
Issue Description
3149 Avatar appears the wrong size if interface is rescaled
3179 An offline camera can cause the interface to freeze
3265 SafeZone-edge can freeze for B&W cameras
3271 Overlay cannot be displayed when there is a firewall
3334 Avatar rendering is of low quality on some computers
3337 Resolution problems when resolution is 1024x768 pixels
3342 3D display is bad looking when seen through Remote desktop
3344 Overlay disappears when redoing a calibration
3361 Overlay and Running status sometimes wrong when rebooting camera
3364 Crash when auto-calibration video lasts more than 15 minutes
3368 Unable to deactivate the alarm/metadata transmission through the interface
3370 If metadata output port is changed, interface is not able to retrieve overlay
3372 Assigning a wrong VMS alarm IP stops the analytics
3382 The interface does not show that the package has been updated
3384 Impossible to accept a scenario in some cases
3385 Calibration validation could fail if device folder path contained spaces
3332 Help text hides pop-up dialogs
3360 Missing image in Scenario tab in some cases

Version 1.0 patch releases

Version 1.0.2
New minor features
SafeZone-edge V1.0.2 contains the following new minor features.

Feature Description

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SafeZone & SafeZone-edge | Release Notes March 2019

3180 Whilst calibrating, It is now possible to switch the display between live images and calibration
images
3218 When reopening the interface, the user has the choice of restoring the last list of added
cameras
3242 Added red zone (detection limit) to the “review calibration” screen
3269 Camera mac address and ip address are always added at the end of the camera name, even
when the user specifies a custom name
3286 Hovering over the install icon of a camera shows the version number of the SafeZone-edge
installed on the camera
3316 Merge image in the automatic calibration mode is improved

Resolved issues
SafeZone-edge V2.0.0 resolves the following issues of the previous versions:
Issue Description
3225 Some selection-related problems have been fixed
3257 “Display grid”, “Avatar” and “Measurement” buttons disabled if the scene has not been
calibrated yet
3267 Some help texts have been fixed
3288 Possible to start SafeZone-edge on not configured cameras by using the multiple selection
3293 If SafeZone-edge has never run on the camera, it is impossible to open the application log
3294 When reviewing an automatic calibration, the process computing the results can’t be stopped
before it completed the task
3295 Text scrolling bars adjusted for help text
3296 Application log files are removed when uninstalling the application from the camera
3297 [French] Missing translation to French for “Delete” a zone point
3307 Enable left menu when in the “Calibration review” screen
3309 Keep the manual calibration when recreating the merged image
3310 Editing existing manual calibration may change person height
3314 Value of “Duration” parameter for “Loitering” scenario is not recorded
3315 Multiple camera clear fails
3317 Accepting a new Manual Calibration does not take the user to the scenario
3318 The reported camera status is wrong if the FTP port is not correct

Version 1.0.1
Resolved issues
SafeZone-edge V1.0.1 resolves the following issues of the previous versions:

Issue Description
3175 [French Version] Help text is in English
3193 The first time you close the Setup Interface, you might get a message indicating installation was
not correct
3247 ASSIGN button missing for “Post-alarm time” field of “Outputs”
3250 Very old Axis cameras are classified as compatible
3253 Support menu on the left-hand panel is not disabled even if no device are selected
3254 When reviewing detection results of an automatic calibration the left-hand panel says “Manual
Calibration Review”
3255 When clicking Stop immediately after having started a capture, the interface continues to wait
for capture
3260 After clicking OK to load individual configuration, the OK and Cancel buttons can be clicked
again
3262 Tooltips of disabled buttons show up

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SafeZone & SafeZone-edge | Release Notes March 2019

3263 It is possible to interact with device while loading/saving is underway which might result in
unexpected behavior
3264 When in Automatic Calibration review, the checkboxes can be both unchecked
3266 Add a tooltip to the INSTALL button in live view widget for knowing the version of the installed
SafeZone-edge package
3272 Missing waiting cursor while performing validation of calibration
3273 Test Alarm does not generate Axis events
3277 Missing “Color” type for camera types
3280 Impossible to set the sensitivity slider to the medium position
3298 Impossible to create Advanced Scenarios when using French language in the interface

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