TABLE OF CONTENTS

Page

Preface ................................................................................................................................................... xvii

Introduction ............................................................................................................................................ xix

IATA Ground Operations Manual–IGOM Supplement ........................................................................ xxi

General ...................................................................................................................................................... 1

AHM 001 General ................................................................................................................................. 1

AHM 010 IATA Three-Letter Codes ..................................................................................................... 2

AHM 011 Standard Classification and Numbering for Members Airport Handling Manuals ................ 2

AHM 012 Office Function Designators for Airport Passenger and Baggage Handling ........................ 20

AHM 013 Standard Envelopes for Traffic Documents .......................................................................... 21

AHM 015 Use of Standard “A” Paper Sizes for Airlines' Documents ................................................... 21

AHM 020 Guidelines for the Establishment of Airline Operators Committees ..................................... 22

AHM 021 Guidelines for Establishing Aircraft Ground Times ............................................................... 24

AHM 030 Common Use Terminal Equipment (CUTE) Systems .......................................................... 25

AHM 050 Aircraft Emergency Procedures ............................................................................................ 25

AHM 051 Aircraft/Airport Security Procedures ..................................................................................... 40

AHM 060 Airport Handling Quality Audit ............................................................................................... 51

Chapter 1—PASSENGER HANDLING ..................................................................................................... 97

AHM 100 Passenger Handling ............................................................................................................. 97

AHM 110 Involuntary Change of Carrier, Routing, Class or Type of Fare ........................................... 98

AHM 111 Procedures for Involuntary Change of Routing En Route .................................................... 103

AHM 112 Denied Boarding Compensation ........................................................................................... 106

AHM 120 Inadmissible Passengers and Deportees ............................................................................. 107

AHM 140 Items Removed from a Passenger's Possession by Security Personnel ............................. 108

AHM 141 Hold Loading of Duty-Free Goods ........................................................................................ 109

AHM 170 Dangerous Goods in Passenger Baggage ........................................................................... 109

AHM 175 Fuelling with Passengers Onboard or During Embarkation/Disembarkation ....................... 110
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Chapter 1—PASSENGER HANDLING (continued)

AHM 176 Recommendations for the Handling of Passengers with Reduced Mobility (PRM) ............. 111

AHM 176A Acceptance and Carriage of Passengers with Reduced Mobility (PRM) ........................... 112

AHM 180 Carriage of Passengers with Communicable Diseases ....................................................... 117

AHM 181 General Guidelines for Passenger Agents in Case of Suspected Communicable
Disease ................................................................................................................................. 118

Chapter 2—BAGGAGE HANDLING ........................................................................................................ 121

AHM 200 Baggage Handling ................................................................................................................ 121

AHM 210 Local Baggage Committees ................................................................................................. 122

AHM 220 Interline and On-Line Transfer Baggage .............................................................................. 131

AHM 230 Baggage Theft and Pilferage Prevention ............................................................................. 132

Chapter 3—CARGO/MAIL HANDLING .................................................................................................... 133

AHM 300 Cargo/Mail Handling ............................................................................................................. 133

AHM 310 Preparation for Loading of Cargo ......................................................................................... 134

AHM 311 Securing of Load .................................................................................................................. 136

AHM 312 Collection Sacks and Bags ................................................................................................... 139

AHM 320 Handling of Damaged Cargo ................................................................................................ 139

AHM 321 Handling of Pilfered Cargo ................................................................................................... 140

AHM 322 Handling Wet Cargo ............................................................................................................. 140

AHM 330 Handling Perishable Cargo ................................................................................................... 141

AHM 331 Handling and Protection of Valuable Cargo ......................................................................... 143

AHM 332 Handling and Stowage of Live Animals ................................................................................ 146

AHM 333 Handling of Human Remains ................................................................................................ 147

AHM 340 Acceptance Standards for the Interchange of Transferred Unit Load Devices .................... 148

AHM 345 Handling of Battery Operated Wheelchairs/Mobility Aids as Checked Baggage ................. 152

AHM 350 Mail Handling ........................................................................................................................ 153

AHM 351 Mail Documents .................................................................................................................... 156

AHM 353 Handling of Found Mail ......................................................................................................... 172

AHM 354 Handling of Damaged Mail ................................................................................................... 172

AHM 355 Mail Security ......................................................................................................................... 173

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Chapter 3—CARGO/MAIL HANDLING (continued)

AHM 356 Mail Safety ............................................................................................................................ 173

AHM 357 Mail Irregularity Message ..................................................................................................... 174

AHM 360 Company Mail ....................................................................................................................... 175

AHM 380 Aircraft Documents Stowage ................................................................................................ 175

AHM 381 Special Load—Notification to Captain (General) .................................................................. 176

AHM 382 Special Load—Notification to Captain (EDP Format and NOTOC Service) ........................ 181

AHM 383 Special Load—Notification to Captain (EDP NOTOC Summary) ......................................... 193

AHM 384 NOTOC Message (NTM) ...................................................................................................... 196

Chapter 4—AIRCRAFT HANDLING AND LOADING .............................................................................. 201

AHM 400 Aircraft Handling and Loading .............................................................................................. 201

AHM 411 Provision and Carriage of Loading Accessories ................................................................... 202

AHM 420 Tagging of Unit Load Devices .............................................................................................. 202

AHM 421 Storage of Unit Load Devices ............................................................................................... 212

AHM 422 Control of Transferred Unit Load Devices ............................................................................ 216

AHM 423 Unit Load Device Stock Check Message ............................................................................. 219

AHM 424 Unit Load Device Control Message ...................................................................................... 221

AHM 425 Continued Airworthiness of Unit Load Devices .................................................................... 225

AHM 426 ULD Buildup and Breakdown ............................................................................................... 228

AHM 427 ULD Transportation .............................................................................................................. 235

AHM 428 ULD Operations Training and Qualifications ........................................................................ 237

AHM 430 Operating of Aircraft Doors ................................................................................................... 240

AHM 431 Aircraft Ground Stability—Tipping ........................................................................................ 242

AHM 440 Potable Water Servicing ....................................................................................................... 242

AHM 441 Aircraft Toilet Servicing ......................................................................................................... 243

AHM 450 Standardisation of Gravity Forces Against Which Load Must be Restrained ...................... 244

AHM 451 Technical Malfunctions Limiting Load on Aircraft ................................................................. 245

AHM 452 Bulk Compartment Load Limitation ...................................................................................... 245

AHM 453 Handling/Bulk Loading of Heavy Items ................................................................................ 246

AHM 454 Handling and Loading of Big Overhang Items ..................................................................... 246
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Chapter 5—LOAD CONTROL .................................................................................................................. 257

AHM 500 Load Control ......................................................................................................................... 257

AHM 501 Terms and Definitions ........................................................................................................... 259

AHM 503 Recommended Requirements for a New Departure Control System .................................. 263

AHM 504 Departure Control System Evaluation Checklist .................................................................. 266

AHM 505 Designation of Aircraft Holds, Compartments, Bays and Cabin ........................................... 273

AHM 510 Handling/Load Information Codes to be Used on Traffic Documents and Messages ......... 278

AHM 513 Aircraft Structural Loading Limitations .................................................................................. 286

AHM 514 EDP Loading Instruction/Report ........................................................................................... 294

AHM 515 Manual Loading Instruction/Report ....................................................................................... 310

AHM 516 Manual Loadsheet ................................................................................................................ 322

AHM 517 EDP Loadsheet .................................................................................................................... 336

AHM 518 ACARS Transmitted Loadsheet ........................................................................................... 344

AHM 519 Balance Calculation Methods ............................................................................................... 351

AHM 520 Aircraft Equipped with a CG Targeting System .................................................................... 356

AHM 530 Standard Weights for Passengers and Baggage ................................................................. 356

AHM 531 Procedure for Establishing Standard Weights for Passengers and Baggage ...................... 357

AHM 533 Passengers Occupying Crew Seats ..................................................................................... 361

AHM 534 Weight Control of Load ......................................................................................................... 361

AHM 536 Equipment in Compartments Procedure .............................................................................. 362

AHM 537 Ballast ................................................................................................................................... 367

AHM 540 Aircraft Unit Load Device—Weight and Balance Control ..................................................... 368

AHM 550 Pilot in Command's Approval of the Loadsheet ................................................................... 368

AHM 551 Last Minute Changes on Loadsheet ..................................................................................... 369

AHM 560 EDP Exchange for Semi-Permanent Data for Check in and Load Control .......................... 370

AHM 561 Departure Control System, Carrier's Approval Procedures .................................................. 396

AHM 562 Semi-Permanent Data Exchange Message (DEM) .............................................................. 397

AHM 565 EDP Semi-Permanent Data Exchange for New Generation Departure
Control Systems ................................................................................................................... 403

AHM 570 Automated Information Exchange Between Check-In and Load Control Systems .............. 447

AHM 580 Unit Load Device/Bulk Load Weight Statement ................................................................... 451
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Chapter 5—LOAD CONTROL (continued)

AHM 581 Unit Load Device/Bulk Load Weight Signal .......................................................................... 453

AHM 583 Loadmessage ....................................................................................................................... 457

AHM 587 Container/Pallet Distribution Message ................................................................................. 461

AHM 588 Statistical Load Summary ..................................................................................................... 466

AHM 590 Load Control Procedures and Loading Supervision Responsibilities ................................... 469

AHM 591 Weight and Balance Load Control and Loading Supervision Training
and Qualifications ................................................................................................................. 473

Chapter 6—AIRSIDE MANAGEMENT AND SAFETY ............................................................................. 481

AHM 600 Airside Management and Safety .......................................................................................... 481

AHM 610 Guidelines for a Safety Management System ...................................................................... 482

AHM 611 Airside Personnel: Responsibilities, Training and Qualifications .......................................... 484

AHM 612 Airside Performance Evaluation Program ............................................................................ 489

AHM 615 Guidelines for Aircraft Turnround Co-Ordination .................................................................. 507

AHM 616 Guidelines for Turnround Plan .............................................................................................. 508

AHM 619 Guidelines for Producing Emergency Response Plan(s) ..................................................... 509

AHM 620 Guidelines for an Emergency Management System ............................................................ 510

AHM 621 Risk Management System for Ground Operations ............................................................... 512

AHM 630 Safe Operating Practices in Aircraft Handling ...................................................................... 516

AHM 631 Safety Considerations for Aircraft Movement Operations .................................................... 532

AHM 632 Apron Markings and Signs ................................................................................................... 548

AHM 633 Guidelines for the Handling of Emergencies Requiring the Evacuation of an Aircraft
During Ground Handling ....................................................................................................... 548

AHM 634 Passenger Boarding Bridge Operations ............................................................................... 549

AHM 635 Foreign Object Damage (FOD) Prevention Program ........................................................... 550

AHM 640 Human Factors Program as Part of Airside Safety .............................................................. 553

AHM 650 RAMP Incident/Accident Report ........................................................................................... 559

AHM 651 Airside Safety Investigation Training .................................................................................... 564

AHM 652 Recommendations for Airside Safety Investigations ............................................................ 565

AHM 653 Human Factors in Airside Safety Investigations ................................................................... 572

AHM 660 Carrier Guidelines for Calculating Aircraft Ground Accident Costs ...................................... 577
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Chapter 7—AIRCRAFT MOVEMENT CONTROL .................................................................................... 579

AHM 700 Aircraft Movement Control .................................................................................................... 579

AHM 710 Standards for Message Formats .......................................................................................... 580

AHM 711 Standards for Message Corrections ..................................................................................... 581

AHM 730 Codes to be Used in Aircraft Movement and Diversion Messages ...................................... 582

AHM 731 Enhanced Reporting on ATFM Delays by the Use of Sub Codes ....................................... 586

AHM 780 Aircraft Movement Message ................................................................................................. 588

AHM 781 Aircraft Diversion Message ................................................................................................... 599

AHM 782 Fuel Monitoring Message ..................................................................................................... 603

AHM 783 Request Information Message .............................................................................................. 607

AHM 784 Gate Message ...................................................................................................................... 609

Chapter 8—GROUND HANDLING AGREEMENTS ................................................................................. 617

AHM 800 Ground Handling Agreements .............................................................................................. 617

AHM 801 Introduction to and Comments on IATA Standard Ground Handling

Agreement (SGHA) .............................................................................................................. 618

AHM 802 Comments to IATA Standard Ground Handling Agreement (SGHA) ................................... 620

AHM 803 Service Level Agreement Example ...................................................................................... 622

AHM 810 IATA Standard Ground Handling Agreement ....................................................................... 626

AHM 813 Truck Handling ..................................................................................................................... 667

AHM 815 Standard Transportation Documents Service Main Agreement ........................................... 668

AHM 817 Standard Training Agreement .............................................................................................. 678

AHM 830 Ground Handling Charge Note ............................................................................................. 681

AHM 832 Form of Message for Casual Aircraft Handling .................................................................... 683

AHM 840 Model Agreement for Electronic Data Interchange (EDI) ..................................................... 683
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Chapter 9—AIRPORT HANDLING GROUND SUPPORT EQUIPMENT SPECIFICATIONS .................. 697

AHM 900 Equipment Specifications ..................................................................................................... 697

AHM 901 Functional Specifications ...................................................................................................... 700

AHM 904 Aircraft Doors, Servicing Points and System Requirements for the Use of Ground
Support Equipment ............................................................................................................... 700

AIRBUS A300 B2 320-/B4/C4 ..................................................................................... 704

A300F4-600/-600C4 .................................................................................................... 707

A310–200/200C/300 .................................................................................................... 713

A318 ............................................................................................................................. 717

A319 ............................................................................................................................. 720

A320 ............................................................................................................................. 723

A321 ............................................................................................................................. 727

A330-200F ................................................................................................................... 730

A330-300 ..................................................................................................................... 735

A340-200 ..................................................................................................................... 738

A340-300 ..................................................................................................................... 742

A340-500 ..................................................................................................................... 746

A340-600 ..................................................................................................................... 749

AIRBUS A380-800/-800F ............................................................................................. 752

AN12B .......................................................................................................................... 755

AN22 ............................................................................................................................ 757

AN24 ............................................................................................................................ 758

AN26 ............................................................................................................................ 760

AN28 ............................................................................................................................ 762

AN30 ............................................................................................................................ 763

AN32 ............................................................................................................................ 765

ATR42 100/200 ............................................................................................................ 767

ATR72 .......................................................................................................................... 768

AVRO RJ70 ................................................................................................................. 769

AVRO RJ85 ................................................................................................................. 770

AVRO RJ100 ............................................................................................................... 771

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Chapter 9—AIRPORT HANDLING GROUND SUPPORT EQUIPMENT SPECIFICATIONS (continued)

AHM 904 Aircraft Doors, Servicing Points and System Requirements for the Use of Ground
Support Equipment (continued)

B707–320B/320C ......................................................................................................... 772

B727—100/100C ......................................................................................................... 773

B727-200 ..................................................................................................................... 775

B737-100 ..................................................................................................................... 777

B737–200/200C ........................................................................................................... 780

B737-300, 400, -500 .................................................................................................... 782

B737-400 ..................................................................................................................... 785

B737-500 ..................................................................................................................... 787

B737-600, -700, -700C ................................................................................................ 789

B737-700 ..................................................................................................................... 792

B737-800 ..................................................................................................................... 794

B737-900 ..................................................................................................................... 798

B747–100/200/300 ....................................................................................................... 800

B747–100 SF/200C/200F ............................................................................................ 802

B747–400/400C ........................................................................................................... 804

B747 SP ....................................................................................................................... 812

B757–200 ..................................................................................................................... 814

B757–300 ..................................................................................................................... 816

B767—200/200 ER ...................................................................................................... 817

B767—300/300 ER ...................................................................................................... 820

B767—400 ER ............................................................................................................. 824

B777–200/200 LR ........................................................................................................ 827

B777–300/300 ER ........................................................................................................ 831

B787–8 ......................................................................................................................... 836

BAC 1-11–400 SERIES ............................................................................................... 837

BAC 1-11–500 SERIES ............................................................................................... 838

BAe ATP (J61) ............................................................................................................. 839

BAe (H.S.)—748 .......................................................................................................... 840

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Chapter 9—AIRPORT HANDLING GROUND SUPPORT EQUIPMENT SPECIFICATIONS (continued)

AHM 904 Aircraft Doors, Servicing Points and System Requirements for the Use of Ground
Support Equipment (continued)

C-212 ........................................................................................................................... 841

CL-44 ........................................................................................................................... 842

CL-65 (CRJ 100/200) ................................................................................................... 844

CN-235 ......................................................................................................................... 846

CARAVELLE ................................................................................................................ 848

DC8–40/50 F SERIES ................................................................................................. 850

DC8–61/61 F ................................................................................................................ 852

DC8–62/62 F ................................................................................................................ 854

DC8–63/63 F ................................................................................................................ 856

DC9–15/21 ................................................................................................................... 858

DC9–32 ........................................................................................................................ 859

DC9–41 ........................................................................................................................ 860

DC9–51 ........................................................................................................................ 861

DC10–10/10 CF ........................................................................................................... 862

DC10–30/40, 30/40 CF ................................................................................................ 864

DHC-7 .......................................................................................................................... 865

DHC DASH 8 ............................................................................................................... 867

DORNIER 328 JET ...................................................................................................... 869

EMBRAER EMB-120–BRASILIA ................................................................................. 870

EMBRAER EMB-135 Regional Models ....................................................................... 872

EMBRAER EMB-140 Regional Models ....................................................................... 874

EMBRAER EMB-145 Regional Models ....................................................................... 876

Embraer 170 ................................................................................................................ 878

Embraer 175 ................................................................................................................ 880

Embraer 190 ................................................................................................................ 882

Embraer 195 ................................................................................................................ 884

F-27 MK-200 ................................................................................................................ 886

F-27 MK-400/600 ......................................................................................................... 888

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Chapter 9—AIRPORT HANDLING GROUND SUPPORT EQUIPMENT SPECIFICATIONS (continued)

AHM 904 Aircraft Doors, Servicing Points and System Requirements for the Use of Ground
Support Equipment (continued)

F-27 MK-400 M ............................................................................................................ 890

F-27 MK-500 C ............................................................................................................ 892

F-27 MK-500 F ............................................................................................................. 895

F-28 MK 1000/1000C/3000/3000C .............................................................................. 896

F-28 MK 2000/4000 ..................................................................................................... 898

FOKKER 50 (F27 Mk 050) ........................................................................................... 900

FOKKER 50 (F27 Mk 0502) ......................................................................................... 902

FOKKER 70 (F28 Mk 0070) ......................................................................................... 904

FOKKER 100 (F28 Mk 0100) ....................................................................................... 906

FOKKER 100 (F28 Mk 0100) ....................................................................................... 908

IL-18 ............................................................................................................................. 910

IL-62 ............................................................................................................................. 912

IL-62M .......................................................................................................................... 914

IL-76T ........................................................................................................................... 916

IL-86 ............................................................................................................................. 918

IL-96 ............................................................................................................................. 920

IL-114 ........................................................................................................................... 922

L-100/20–30 SERIES ................................................................................................... 924

L1011–1/100/200/250 .................................................................................................. 925

L1011–500 ................................................................................................................... 927

LOCKHEED L188 ELECTRA ....................................................................................... 929

MD-11 .......................................................................................................................... 930

MD–80 SERIES ........................................................................................................... 932

SAAB 2000 .................................................................................................................. 933

SAAB SF-340 ............................................................................................................... 934

SHORTS 330/200 ........................................................................................................ 936

SHORTS 360 ............................................................................................................... 937

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Chapter 9—AIRPORT HANDLING GROUND SUPPORT EQUIPMENT SPECIFICATIONS (continued)

AHM 904 Aircraft Doors, Servicing Points and System Requirements for the Use of Ground
Support Equipment (continued)

TU-134 ......................................................................................................................... 938

TU-134A ....................................................................................................................... 940

TU-154 ......................................................................................................................... 942

TU-154B ....................................................................................................................... 944

TU-204 ......................................................................................................................... 946

YAK-40 ......................................................................................................................... 948

YAK-42 ......................................................................................................................... 950

AHM 905 Reference Material for Civil Aircraft Ground Support Equipment ......................................... 953

AHM 905A Cross Reference of IATA Documents with SAE, CEN, and ISO ....................................... 957

AHM 909 Summary of Unit Load Device Capacity and Dimensions .................................................... 959

AHM 910 Basic Requirements for Aircraft Ground Support Equipment ............................................... 960

AHM 911 Ground Support Equipment Requirements for Compatibility with Aircraft Unit Load
Devices ................................................................................................................................. 963

AHM 912 Standard Forklift Pockets Dimensions and Characteristics for Forkliftable General
Support Equipment Intended for Palletisation ...................................................................... 964

AHM 913 Basic Safety Requirements for Aircraft Ground Support Equipment ................................... 965

AHM 914 Compatibility of Ground Support Equipment with Aircraft Types ......................................... 968

AHM 915 Standard Controls ................................................................................................................. 969

AHM 916 Basic Requirements for Towing Vehicle Interface (HITCH) ................................................. 982

AHM 920 Functional Specification for Self-Propelled Telescopic Passenger Stairs ............................ 982

AHM 920A Functional Specification for Towed Passenger Stairs ........................................................ 984

AHM 921 Functional Specification for Boarding/De-Boarding Vehicle for Passengers

with Reduced Mobility (PRM) ............................................................................................... 985

AHM 922 Basic Requirements for Passenger Boarding Bridge Aircraft Interface ............................... 988

AHM 923 Functional Specification for Elevating Passenger Transfer Vehicle ..................................... 993

AHM 924 Functional Specification for Heavy Item Lift Platform ........................................................... 995

AHM 925 Functional Specification for a Self-Propelled Conveyor-Belt Loader .................................... 996

AHM 925A Functional Specification for a Self Propelled Ground Based in Plane Loading
System for Bulk Cargo ........................................................................................................ 997
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Chapter 9—AIRPORT HANDLING GROUND SUPPORT EQUIPMENT SPECIFICATIONS (continued)

AHM 926 Functional Specification for Upper Deck Catering Vehicle ................................................... 999

AHM 927 Functional Specification for Main Deck Catering Vehicle ................................................... 1002

AHM 930 Functional Specification for an Upper Deck Container/Pallet Loader ................................ 1005

AHM 931 Functional Specification for Lower Deck Container/Pallet Loader ..................................... 1006

AHM 932 Functional Specification for a Main Deck Container/Pallet Loader .................................... 1008

AHM 933 Functional Specification of a Powered Extension Platform to Lower

Deck/Container/Pallet Loader ............................................................................................. 1010

AHM 934 Functional Specification for a Narrow Body Lower Deck Single Platform Loader ............. 1011

AHM 934A Functional Specification for a Single Platform Slave Loader Bed for Lower Deck
Loading Operations .......................................................................................................... 1013

AHM 935 Functional Specification for an Air Transportable Main Deck Single Platform
Container/Pallet Loader ...................................................................................................... 1014

AHM 936 Functional Specification for a Container Loader Transporter ............................................. 1015

AHM 938 Functional Specification for a Large Capacity Freighter and Combi Aircraft Tail
Stanchion ............................................................................................................................ 1017

AHM 939 Functional Specification for a Transfer Platform Lift .......................................................... 1018

AHM 941 Functional Specification for Equipment Used for Establishing the Weight
of a ULD/Bulk Load ............................................................................................................ 1019

AHM 942 Functional Specification for Storage Equipment Used for Unit Load Devices ................... 1020

AHM 950 Functional Specification for an Airport Passenger Bus ...................................................... 1021

AHM 951 Functional Specification for a Crew Transportation Vehicle ............................................... 1023

AHM 953 Functional Specifications for a Valuable Cargo Vehicle ..................................................... 1024

AHM 954 Functional Specification for an Aircraft Washing Machine ................................................. 1025

AHM 955 Functional Specification for an Aircraft Nose Gear Towbar Tractor ................................... 1026

AHM 956 Functional Specification for Main Gear Towbarless Tractor ............................................... 1027

AHM 957 Functional Specification for Nose Gear Towbarless Tractor .............................................. 1029

AHM 958 Functional Specification for an Aircraft Towbar .................................................................. 1030

AHM 960 Functional Specification for Unit Load Device Transport Vehicle ...................................... 1031

AHM 961 Functional Specification for a Roller System for Unit Load Device Transportation on
Trucks ................................................................................................................................. 1033

AHM 962 Functional Specification for a Rollerised Platform for the Transportation
of Twenty Foot Unit Load Devices on an ISO Truck Chassis ............................................ 1035
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Chapter 9—AIRPORT HANDLING GROUND SUPPORT EQUIPMENT SPECIFICATIONS (continued)

AHM 963 Functional Specification for a Baggage/Cargo Cart ........................................................... 1036

AHM 965 Functional Specification for a Lower Deck Container Turntable Dolly ............................... 1037

AHM 966 Functional Specification for a Pallet Dolly .......................................................................... 1038

AHM 967 Functional Specification for a Twenty Foot Unit Load Device Dolly ................................... 1039

AHM 968 Functional Specification for RAMP Equipment Tractors .................................................... 1040

AHM 969 Functional Specification for a Pallet/Container Transporter ............................................... 1041

AHM 970 Functional Specification for a Self-Propelled Potable Water Vehicle with Rear
or Front Servicing ............................................................................................................... 1042

AHM 971 Functional Specification for a Self-Propelled Lavatory Service Vehicle with Rear
or Front Servicing ............................................................................................................... 1044

AHM 972 Functional Specifications for a Ground Power Unit for Aircraft Electrical System ............. 1046

AHM 973 Functional Specification for a Towed Aircraft Ground Heater ............................................ 1049

AHM 974 Functional Specification for Aircraft Air Conditioning (Cooling) Unit .................................. 1051

AHM 975 Functional Specifications for Self-Propelled Aircraft De-Icing/Anti-Icing Unit ..................... 1053

AHM 976 Functional Specifications for an Air Start Unit .................................................................... 1055

AHM 977 Functional Specification for a Towed De-Icing/Anti-Icing Unit ............................................ 1057

AHM 978 Functional Specification for a Towed Lavatory Service Cart .............................................. 1058

AHM 979 Functional Specification for a Towed Boarding/De-Boarding Device for Passengers
with Reduced Mobility (PRM) for Commuter-Type Aircraft ................................................ 1060

AHM 980 Functional Specification for a Self-Propelled Petrol/Diesel Refueling Vehicle for Ground
Support Equipment ............................................................................................................. 1061

AHM 981 Functional Specification for a Towed Potable Water Service Cart ..................................... 1063

AHM 990 Guidelines for Preventative Maintenance of Aircraft Towbars ........................................... 1064

AHM 994 Criteria for Consideration of the Investment in Ground Support Equipment ...................... 1065

AHM 995 Basic Unit Load Device Handling System Requirements ................................................... 1067

AHM 997 Functional Specification for Sub-Freezing Aircraft Air Conditioning Unit ........................... 1068
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Chapter 10—ENVIRONMENTAL SPECIFICATIONS FOR GROUND HANDLING OPERATIONS ...... 1071

AHM 1000 Environmental Specifications for Ground Handling Operations ....................................... 1071

AHM 1001 Environmental Specifications for Ground Handling Operations ....................................... 1072

AHM 1002 Environmental Impact on the Use of Ground Support Equipment ................................... 1072

AHM 1003 GSE Environmental Quality Audit ..................................................................................... 1074

AHM 1004 Guidelines for Calculating GSE Exhaust Emissions ........................................................ 1076

AHM 1005 Guidelines for an Environmental Management System ................................................... 1076

Appendix ................................................................................................................................................. 1079

References .............................................................................................................................................. 1081

Glossary .................................................................................................................................................. 1103

Alphabetical List of AHM Titles ............................................................................................................ 1109

IATA Strategic Partners .................................................................................................................... SP–1

 PREFACE
The 33rd Edition of the IATA Airport Handling Manual becomes effective on 1 January 2013 and replaces the 32nd Edition, which
should not be used after 31 December 2012. This manual contains the latest updates of a series of procedures and specifications
which have been approved by the IATA Airport Services Committee (ASC) as best practices.
The standards have been developed by specialist groups as the most practical and economical standards which airlines, ground
handling companies and airports are recommended to follow.
These working groups are open to all IATA member airlines, IATA Ground Handling Council (IGHC) members and IATA Strategic
Partners. We would like to thank all the individuals, and their organizations that participate or have participated actively in the
working group meetings, and we invite all members to contribute to the development and update of the Airport Handling Manual.
Additional information on the following groups can be found on the IGHC website:
www.iata.org/workgroups/Pages/ighc.aspx.
Airside Safety Group (ASG)
Aviation Ground Services Agreements (AGSA) Working Group
Ground Support Equipment and Environmental (GSEE) Working Group
More information on the Load Control and Aircraft Movement (LCAM) Working Group can be found on the LCAM website:
www.iata.org/workgroups/Pages/lcamwg.aspx
The following is a summary of the changes in the 33rd Edition of the IATA Airport Handling Manual:
Deleted
• AHM 538
New
• AHM 501
• AHM 1004
Replaced (new text)
• AHM 537
• AHM 810
Amended
AHM 100 AHM 170 AHM 181
AHM 300 AHM 330 AHM 345 AHM 350 AHM 356
AHM 400 AHM 452
AHM 500 AHM 505 AHM 513 AHM 514 AHM 536 AHM 551
AHM 600 AHM 630 AHM 631
AHM 800
AHM 900 AHM 901 AHM 913
AHM 1000
Glossary
Editorial changes

Any comments or questions about the IATA Airport Handling Manual and it's content should be addressed by email to
[email protected].

33RD EDITION, JANUARY 2013 xvii