how to

At times, learning the processes in our Copy and Print Department can seem overwhelming.
This guide, in conjunction with SOPs, Training Modules and hands on experience is intended to help
set you up for success in producing total solutions to our Copy and Print clients!

All supplies referenced in this guide and information on how to order them, can be found in your
Inventory Supply Sheet, available on the Store Portal.

Experiencing issues with any of the equipment referenced in this guide? Be sure to use your
Phone Tree, available on the Store Portal, to obtain support.

Any feedback or suggestions regarding this guide should be sent to [email protected]

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 Table of Contents
Xerox Programming
2 Hole Punch 5
Dual Color 7
Single Color 9
ID Card Copy 11
Repeat Image 13
Tabs (from PC) 16
Tabs (from Copier) 18
NCR 21
Booklets (from Copier) 23
Presentation Folders 25
Watermark 26
Customer Supplied Media 27
Enlarge/Reduce 29
Job Report 30
Build Job 31
HP Printers
HP Z-Series Overview 33
HP Z-Series - Load/Unload Paper 34
HP Z-Series - Printing 35
HP T-Series - Overview 36

HP T-Series - Load/Unload Paper 37

HP T-Series - Printing 38
Finishing Equipment
Large Format Laminator - Threading 39
Large Format Laminator - Laminating 42
Large Format Laminator - Mounting 44
LF Laminator - Mounting and Laminating 46
Business Cards 47
Coil and Comb Binding 49
Folding 50
Terminology
Cut Sheet Media / Original Type / Image Options Guide 51
Acronym Reference Guide 52

3
4
 2 Hole Punch
Overview
• Xerox machines can punch two holes
on the top of many types of paper
• Legal documents and medical records
are sometimes punched in this
manner
• This will allow your customer to file
their documents in classification
dividers or pressboard folders

Materials and Equipment Re-

quired
• Xerox Copier
• Any Printable Media (Heavyweight 2
or less)
• Customer Original or Digital File

Production Steps
1. Load paper in Tray 5, SEF
2. Load originals in Auto Feeder, SEF
3. Select Copy Output
4. Select 2-Hole Left Image
5. Select Save, then Start

Billing
• When configuring the order in OPC, be sure to select Hole Punching from the finishing options
tab so your customer is charged accordingly
• If the order must be configured at POS, be sure to add the appropriate SKU from the CPD Price
Book for every 3500 sheets punched

5
 2 Hole Punch
1. Load paper in Tray 5, SEF 2. Load originals in Auto Feeder, SEF

3. Select Copy Output 4. Select 2-Hole Left Image

5. Select Save, then Start

6
 Dual Color
Overview
• Occasionally a customer will provide
an original with a dark background
that appears on the copy
• Dual Color allows you to pick and
replace or preserve a particular color
in your original, allowing you to
effectively erase a background

Materials and Equipment Re-

quired
• Xerox C60/C70 Copier
• Any Printable Media
• Customer Original

Steps
1. Select More under Output Color
2. Select Dual Color
3. Select Non Target Area (Color you would like to preserve)
4. Select desired Word Color (Color to replace all other colors)
5. Select Save, then Start

Billing
• When configuring the order in OPC, be sure to include the following charges at a minimum:
• Color or B/W impressions
• Any applicable paper upgrades
• Hand Placement (if necessary)
*Future Enhancement: SKU for Xerox Programming, release date TBD*
• If the order must be configured at POS, be sure to add the appropriate services, as listed above,
from the CPD Price Book for each action performed

7
 Dual Color
1. Select More under Output Color 2. Select Dual Color

3. Select Non Target Area (Color you would 4. Select desired Word Color (Color to replace
like to preserve) all other colors)

5. Select Save, then Start

8
 Single Color
Overview
• You may have a customer present an
original with black text that you would
like to upsell to color, or the customer
has requested in color
• You may use the Single Color feature
to transform the entire document to
the selected color

Materials and Equipment Re-

quired
• Xerox C60/C70 Copier
• Any Printable Media
• Customer Original

Steps
1. Select More under Output Color
2. Select Single Color
3. Select desired Color (Color to replace all other colors)
4. Select Save, then Start

Billing
• When configuring the order in OPC, be sure to include the following charges at a minimum:
• Color or B/W impressions
• Any applicable paper upgrades
• Hand Placement (if necessary)
*Future Enhancement: SKU for Xerox Programming, release date TBD*
• If the order must be configured at POS, be sure to add the appropriate services, as listed above,
from the CPD Price Book for each action performed

9
 Single Color
1. Select More under Output Color 2. Select Single Color

3. Select desired Color 4. Select Save, then Start

10
 ID Card Copy
Overview
• You will frequently have customers
requesting copies of Driver’s
Licenses, Green Cards and State IDs
• As these documents fall under the
category of Restricted Content, it is
imperative you follow the steps listed
when providing copies of these types
of documents
• See the Copyright and Duplication
SOP for further details

Materials and Equipment Re-

quired
• Xerox Copier
• Letter 20# White Paper
• Customer ID

Steps
1. Lift lid and place ID in Top Left Corner of Billing
platen glass • When configuring the order in OPC, be sure
• Be sure to leave a small gap between to include the following charges at a
ID and the edge of the glass minimum:
2. Select Output Format • B/W impressions
3. Select ID Card Copy • Hand Placement for each instance this
4. Select On, then Save action was performed
5. Select Copy • Enlargement
6. Select Reduce / Enlarge set machine to *Future Enhancement: SKU for Xerox
155%, ensure B/W is selected as the Output Programming, release date TBD*
Color then Start • If the order must be configured at POS, be
• If only 1 side is needed, select Last sure to add the appropriate services, as listed
Original above, from the CPD Price Book for each
• If 2 sides are required, flip ID over and action performed
press Start
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 ID Card Copy
1. Lift lid and place ID in Top Left Corner of 2. Select Output Format
platen glass

3. Select ID Card Copy 4. Select On, then Save

5. Select Copy 6. Select Reduce / Enlarge set machine to

155%, ensure B/W Output Color, then Start

12
 Repeat Image
Overview
• Customers may provide you with an
original they would like to have
replicated on a page multiple times for
cost-savings
• Often this will be a half-sheet (5.5” x
8.5”), 4” x 6” or 5” x 7” document
• This feature will allow you to provide
value to the customer while offering
finishing services such as cutting to
produce the ideal final product

Materials and Equipment Re-

quired
• Xerox Copier
• Any Printable Media
• Customer Original

Steps 10. Change Reduce / Enlarge to Auto %, then Start

• If you do not wish to modify the repeated
1. Select Output Format
image size, leave at 100%.
2. Select Page Layout
3. Select Repeat Image Billing
• Select which multiple you want to do and • When configuring the order in OPC, be sure to
save include the following charges at a minimum:
• Variable Repeat allows you to create • Color or B/W impressions
your own repeated image pattern if • Any applicable paper upgrades
necessary • Hand Placement (if necessary)
4. Select Layout Adjustment • Enlargement / Reduction (if necessary)
5. Select Original Size *Future Enhancement: SKU for Xerox
6. Select Manual Size Input Programming, release date TBD*
7. Select Custom Size • If the order must be configured at POS, be sure
8. Enter image size by x and y scale, then Save to add the appropriate services, as listed above,
( Image size should be 0.2 larger to from the CPD Price Book for each action
accommodate borders) performed
9. Select Copy tab

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 Repeat Image
1. Select Output Format 2. Select Page Layout

3. Select Repeat Image, choosing how many 4. Select Layout Adjustment

multiples per page you will need, then Save

5. Select Original Size 6. Select Manual Size Input

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 Repeat Image
7. Select Custom Size 8. Enter image size by x and y scale, then Save

9. Select Copy tab 10. Change Reduce / Enlarge to Auto %, then

Start

15
 Tabs (From PC)
Overview
• When offering Coil Binding, Comb
Binding or 3-Ring Binders, be sure to
recommend tabs as a great way to
finish and enhance your customer’s
print project
• Xerox copiers have the ability to print
directly onto tabs, eliminating the
need for handwriting or time
consuming labels
• Always be sure to recommend Mylar
Tabs as the superior tab choice for
longevity

Materials and Equipment Re-

quired
• Xerox C60/C70 Copier
• Tab Template
• Mylar or Index Tab Stock

Steps Billing
• Configure an OPC order first, utilizing the • When configuring the order in OPC, be sure to
integrated tab setup feature, then download your select Add Tabs from the Advanced options tab
production PDF file for tabs from your print queue so your customer is charged accordingly
1. Insert Tabs into tray 5, Tabs out, Select Change • If the order must be configured at POS, be sure
Settings, Save then Confirm to add the appropriate tab and printing services
• Select Heavyweight Tab Stock and from the CPD Price Book
8.5 x 11 LEF from Paper Size • Tabs are sold as a set of 5, regardless of how
2. Using your production file, select File > Print, many are used
then select your C60/C70 from the dropdown, • Printing SKUs must be added if being configured
then click Properties at POS as OPC will automatically factor tab
3. Select Tray 5, Heavyweight Tab Stock from the printing into the total
Quick Access tab
4. Select New Page Range at the bottom of the
Media tab
5. Enter page range to be printed on tabs (typically
1-5), select .5” from Tab Shift dropdown, Add
Definition, Close then Print
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 Tabs (From PC)
1. Insert Tabs into tray 5, tabs out, Change 2. Using your production file, select File > Print,
Settings to 8.5” x 11” LEF Heavyweight Tab then select your C60/C70 from the dropdown,
Stock, Save, then Confirm then click Properties

3. Select Tray 5, Heavyweight Tab Stock from 4. Select New Page Range at the bottom of the
the Quick Access tab Media tab

5. Enter page range to be printed on tabs

(typically 1-5), select .5” from Tab Shift
dropdown, Add Definition, Close then Print

Note: This feature can be used to set a range

of “exceptions” for an individual document.
This includes designating certain pages of your
document as color, or instructing the device to
print certain pages on differing papers.

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 Tabs (From Copier)
Overview
• When offering Coil Binding, Comb
Binding or 3-Ring Binders, be sure to
recommend tabs as a great way to
finish and enhance your customer’s
print project
• Xerox copiers have the ability to print
directly onto tabs, eliminating the
need for handwriting or time
consuming labels
• Always be sure to recommend Mylar
Tabs as the superior tab choice for
longevity

Materials and Equipment Re-

quired
• Xerox C60/C70 Copier
• Tab Template
• Letter 20# White Media
• Mylar or Index Tab Stock

Steps 9. Select Face Down, Save then Start

1. Download and fill out the Tab Template following
the path below on the Store Portal Billing
• Print Services > Equipment > Templates > • When configuring the order in OPC, be sure to
Tab Template select Add Tabs from the Advanced options tab
2. Print the completed Tab Template, then place so your customer is charged accordingly
into C60/C70 AutoFeeder LEF, text on the right • If the order must be configured at POS, be sure
3. Insert Tabs into tray 5, Tabs out to add the appropriate tab and printing services
4. Select Change Settings, Save then Confirm from the CPD Price Book
• Select Heavyweight Tab Stock from • Tabs are sold as a set of 5, regardless of how
Paper Type and 8.5 x 11 LEF from Paper many are used
Size • Printing SKUs must be added if being configured
5. Select Output Format tab at POS as OPC will automatically factor tab
6. Select Tab/Margin Shift printing into the total
7. Select Shift to Tab (should be set at .5), then
Save
8. Select Face up/Face Down

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 Tabs (From Copier)
1. Download and fill out the Tab Template 2. Print, then place in C60/C70 AutoFeeder

3. Insert Tabs into tray 5, tabs out 4. Change Settings to 8.5” x 11” LEF
Heavyweight Tab Stock, Save, then Confirm

5. Select Output Format 6. Select Tab Margin Shift

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 Tabs (From Copier)
7. Select Shift to Tab, then Save 8. Select Face Up/Face Down

9. Set to Face Down, Save, then Start

20
 NCR
Overview
• NCR paper allows you to print multi-
part forms in-store, commonly used
for invoices and sales orders
• Many contractors and small business
owners use NCR forms for customer
receipts and records keeping

Materials and Equipment Re-

quired
• Xerox Copier
• Customer Original or Digital Artwork
• 2-Part or 3-Part NCR Paper
• Chipboard
• Padding Machine
• NCR Adhesive
• Brush

Steps Perform Scratch Test, run duration of job, then

glue on Padding Machine using NCR Adhesive
1. Load paper in tray 5 facing up
• Write on a completed set with a pen,
• See arrow printed on side of ream
ensuring the imprint shows on all
2. Select Change Settings, Save, then sheets
Confirm
• Select Plain Paper from Paper Type
and 8.5” x11” LEF from Paper Size Billing
3. Select Output Format • When configuring the order in OPC, be sure
4. Select Face up / Face Down to select NCR to receive accurate pricing
5. Select Face Down then Save • If the order must be configured at POS, be
sure to select the appropriate service from
6. Select Tray 5 from Paper Supply, change
the CPD Price Book
quantity to 2 or 3, then Start
• NCR SKUs have the cost of printing and
• All copies are in multiples of 2 or 3
gluing already factored in
• To start, run either 2 or 3 copies and
perform Scratch Test

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 NCR
1. Load media face up in tray 5 2. Change settings, Save, then Confirm

3. Select Output Format 4. Select Face Up/Face Down

5. Select Face Down then Save 6. Select Tray 5, change quantity, then Start

22
 Booklets (From Copier)
Overview
• Booklets are a great way to give your
client a professional looking
presentation, magazine or marketing
document
• While spiral bound books are the ideal
option, folded and stapled booklets
are a cost effective alternative
• Be sue to recommend paper
upgrades like 80# Text for the body
and 80# Cover for the cover

Materials and Equipment Re-

quired
• Xerox Copier
• Any Printable Media
• Customer originals (In spread form, or
single pages)

Steps Billing
1. Select Output Format tab • When configuring the order in OPC, be sure
to select Booklets so your customer is
2. Select Booklet Creation – Turn on
charged accordingly
3. Select Fold and Staple - Turn on • If the order must be configured at POS, be
• Customize other options such as sure to add the appropriate services from the
covers if applicable, then Save CPD Price Book
4. Select Copy tab, then select More • This must include the following at minimum:
under enlarge / reduce • Booklet stapling
• Paper upgrades (if necessary)
5. Select Independent x-y% Select Auto
• Printing
x – y% on right side, Save and Print

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 Booklets (From Copier)
1. Select Output Format tab 2. Select Booklet Creation

3. Turn on Fold & Staple 4. Select More from the Reduce/Enlarge menu

5. Select Independent X-Y% & Auto X-Y%,

Save then Print

24
 Presentation Folders
Overview
• Custom printed Presentation Folders
can be produced in store, allowing
your client to have a professional
document presentation and storage
solution quickly
• You may print on the outside of the
12” x 18” folder, which is pre-scored
for easy folding and pocket assembly

Materials and Equipment

Required
• Xerox Copier
• Customer Artwork and/or 12” x 18”
Presentation Folder Template from
Store Portal
• Xerox Presentation Folders

Steps Billing
1. Load Presentation Folder in Tray 5, glossy • When configuring the order at POS, be sure
side up to add the appropriate services from the CPD
2. Select Change Settings, then Save Price Book
• Select Paper Size 12” x 18”, • The SKU for Presentation Folders does NOT
Coated 3 include printing, so be sure to add B/W or
3. Select File > Print, then select your C60/C70 Color ledger size printing SKUs as needed
from the dropdown
4. Change Tiled to One Page Per Sheet
5. Select Printer Properties
6. Change Paper Source to Tray 5
7. Change Media Type to Coated 3
8. Select OK then Print
9. Assemble Folder and Fold

25
 Watermark
Overview
• Watermarks are used to imprint a
specific message faintly across every
page of your printed document
• This can often be requested by
lawyers for example, who may want
the word “confidential” watermarked
across each page

Materials and Equipment Re-

quired
• Xerox Copier
• Customer Original
• Any Printable Media

Steps
1. Select Output Format tab
2. Select Watermark
3. Chose appropriate option, then hit Save, then Start
• Select Date and Time, or Stored Watermark for Custom

Billing
• When configuring the order in OPC, be sure to include the following charges at a minimum:
• Color or B/W impressions
• Any applicable paper upgrades
*Future Enhancement: SKU for Xerox Programming, release date TBD*
• If the order must be configured at POS, be sure to add the appropriate services, as listed above,
from the CPD Price Book for each action performed

26
 Customer Supplied Media
Overview
• Often customers will provide you with
their own media, on which they would
like you to print their documents
• This most commonly includes
invitation kits or stationery
• You may print on customer supplied
media provided it is 4”x 6” or larger,
and is compatible with a laser
printer

Materials and Equipment

Required
• Xerox Copier
• Digital File or Customer Original
• Any Customer supplied, Laser
compatible media

Steps Billing
1. Load customer supplied media into tray 5 • When configuring the order in OPC, be sure
Load SEF for customer supplied media to select any manual services (such as hand
smaller than 8” x 10” placement if printing from an undersize
2. Select Change Settings original) from the advanced options tab so
your customer is charged accordingly
3. Select the appropriate paper type, then select
Custom Size • If the order must be configured at POS, be
sure to add the appropriate services from the
Select Heavyweight 3 for most invitation
CPD Price Book for each action performed
kits
• There is no upcharge or discount for printing
Select Pre-Printed for stationery
on customer supplied media
4. Enter Paper Size in inches using X - Y input,
Save, then Confirm
5. When printing your file, be sure to enter the
dimensions of the supplied media under
“Custom Size” when configuring your print
settings

27
 Customer Supplied Media
1. Load customer’s media into tray 5 2. Select Change Settings

3. Select Appropriate Paper Type, then select 4. Enter Paper Size in inches
Custom Size

5. Enter paper dimensions under “Custom Size”

if printing from your PC

28
 Enlarge / Reduce on Copier
Overview
• Enlarging and reducing originals is a
common client request
• In some cases, this is necessary to
perform in order to copy items like ID
cards and government ID’s

Materials and Equipment Re-

quired
• Xerox Copier
• Any Printable Media
• Customer Original

Steps • Additional Reduce/Enlarge options are

available if you select More, including
1. Determine Enlarge/Reduce %
individual Reductions/Enlargements of the
• Example: Original: 4”x6” Output: 5”x7”
X and Y axis.
Take 7 / 6 = 116%
• 116% would be your enlargement % Billing
2. Lift lid and Place Image on top left corner • When configuring the order in OPC, be sure to
3. Select Layout Adjustment include the following charges at a minimum:
4. Select Original Size • Color or B/W impressions
5. Select Manual Size Input • Any applicable paper upgrades
6. Select Custom Size, enter image size, then Save • Hand Placement (if necessary)
• Enter size by x and y scale (Image size • Enlargement / Reduction, per action
should be 0.2 larger to accommodate • If the order must be configured at POS, be sure
borders) to add the appropriate services, as listed above,
7. Select Copy tab from the CPD Price Book for each action
7. Enter your pre-determined Reduce/Enlarge % on performed
the Copy screen, then Start
29
 Job Report
Overview
• A Job Report can be printed after any
print job has been completed on your
copier
• This is helpful if you don’t remember
how many pages were printed, or
need to know how many pages were
color versus black and white

Materials and Equipment Re-

quired
• Xerox Copier

Steps
1. Push the Job Status button on the front of the copier.
2. Select Completed Jobs tab.
3. Select the Job you are inquiring about.
4. Select print this Job Report.
• Report will print and call out B/W vs Color Copies, Staples, Folding, etc.

30
 Build Job
Overview
• The Build Job feature allows you to
configure a job with variable settings
applied to each page
• This is most frequently used to copy
documents with specific pages
requested in color or on a certain
media, such as booklets
• You can then check the Job Report
to determined how many pages were
color or black and white

Materials and Equipment Re-

quired
• Xerox Copier
• Customer Original
• Any Printable Media

Steps
1. Select Job Assembly tab
2. Select On, then Save
• Select output options to apply to entire job on this screen
• Use the Sample Job feature to have the device make one copy for proofing prior to the
release of the entire job
3. Select Copy tab
4. Configure other settings as appropriate, load your original and press Start
5. The machine will pause after each set of originals is scanned, allowing you to select Change
Settings to modify paper choice, original type and color or black and white as needed
6. Select Last Original when you have scanned in your last original and the job will automatically
begin to print

31
 Build Job
1. Select Job Assembly tab 2. Select On, then Save

3. Select Copy tab 4. Configure settings for first set of originals,

then Start

5. Configure after each set, selecting Change 6. Select Last Original to begin printing
Settings as needed

32
 HP Z-Series Overview
Overview
• The HP Z-Series printers (Z5600 and Z6)
are able to print posters, pictures,
blueprints, canvas and banners
• The Z6 includes a vertical cutter
• Be careful when handling paper
(especially glossy and satin paper)
because you will see fingerprints on the
finished product
• HP Z5600/Z6 Print Utility is the program
that should be used to print files
• The resolution of the original image will
determine the quality of the print when
enlarged

Materials & Equipment Required

• Z-Series Printer
• Large format HP roll paper
• HP Ink (auto-replenished at 50%)
• Digital file

Steps
Load/Unload Paper How to Print from a File
1. Select “i” icon in upper left corner of Main 1. Open HP Z5600/Z6 Print Utility on CPD
Menu Webtop
2. Select Paper icon 2. Select Add Files
3. Select Options 3. Under file dimension dropdown, choose
4. Select roll 1 or 2 from Paper Information desired Print Size
menu 4. Select Print Settings
5. Follow the on screen instructions to load the 5. Choose Printer, Roll & Quantity
paper. Ensure you locate the roll cover and 6. Select Print
lever on the machine.

33
 HP Z-Series - Load/Unload Paper
1. Select “i” icon in upper left corner of Main 2. Select Paper icon
Menu

3. Select Options 4. Select roll 1 or 2 to load/unload

5. Follow on screen instructions

34
 HP Z-Series - Printing
1. Open HP Z5600/Z6 Print Utility on CPD 2. Select Add Files
Webtop

3. Select desired Print Size for each file by 4. Select Print Settings
selecting dimension dropdown

5. Select desired Printer, Roll & Quantity 6. Select Print

35
 HP T-Series Overview
Overview
• The HP T-Series printers are made to
print blueprints and technical drawings.
You can print posters, pictures, and
indoor banners on this model
• There is an output stacking tray in the
back to hold multiple prints and keep
them in order
• HP T2530 Print Utility is the program that
should be used to print files
• The resolution of the original image will
determine the quality of the print when
enlarged

Materials & Equipment Required

• T-Series Printer
• Large format HP roll paper
• HP Ink (auto-replenished at 50%)
• Client paper original or digital file

Steps
Load/Unload Paper How to print from a file
1. Select Settings icon in upper left corner of 1. Open HP T2530 Print Utility on CPD
Main Menu Webtop
2. Select Paper icon on bottom left of toolbar 2. From top right dropdown choose Printer
3. Select roll 1 or 2 from Paper Information (Paper loaded in machine will auto populate
menu 3. Select Add File top left then select the file
4. Select Load/Unload and follow on screen you want to print
instructions 4. Select the correct Paper Roll.
5. Under print settings choose appropriate size
from Fit to dropdown. (Fit to page will fill
page of image size)
6. Click Print

36
 HP T-Series - Load/Unload Paper
1. Select Settings icon in upper left corner of 2. Select Paper icon on bottom left of toolbar
Main Menu

3. Select roll 1 or 2 from Paper Information 4. Select Load and follow on screen instructions
menu

37
 HP T-Series - Printing
1. Open HP T2530 Print Utility 2. Select specific printer from dropdown

3. Select Add to list and select your file 4. Select correct Roll from dropdown

5. Select desired print size from Fit to dropdown 6. Select Print

38
 Large Format Laminator - Threading
Overview
• Always ensure the matte side of the
lamination material is facing toward
you on the heat roller, not the gloss
side
• When you thread lamination on each
heat roller, ensure the material is fed
around the metal rod on the bottom roll
and under the metal rod on the top roll

Materials & Equipment Required

• Large format laminator
• Foamboard cutter

(Tension
Bars)

Steps
1. Remove feed tray using spring pin under the tray to the left and Remove the safety shield from the top
of the device
2. Load rolls onto spindles (Glossy or Matte as needed)
• Inside of roll should NEVER touch the roller directly as this is the side coated with adhesive
• Be sure to tighten the spindle set screw, and NEVER remove the spindle cap located next the
brass bushing as this set screw is has a locating hole in the spindle it must remain inside for
proper alignment
3. Feed top roll underneath tension bar/metal rod and on top of red/orange heat roller
4. Feed bottom roll under tension bar and on top of heat roller (Tension bar can be rolled down to allow
more access to feed. Ensure if you do this, to move the bar back to the top for correct tension.)
5. Replace feed tray and ensure spring pin makes the connection in the machine; it will click into place and
Replace safety shield ensuring it is properly seated as well
6. Have a piece of chip board ready, set the Tension Lever on right side of the machine to the bottom
notch and set Temperature to 230 °F
7. Press Run on bottom right of keypad and run chipboard through until lamination is clear in the back
8. Once through, press Stop and use slide cutter to cut off excess lamination

39
 Large Format Laminator - Threading
1. Remove feed tray and safety shield 2. Load rolls on spindles

Pin

3. Feed top roll 4. Feed bottom roll

5. Replace feed tray and safety shield 6. Set Temperature and Tension Lever

Pin

40
 Large Format Laminator - Threading
7. Press Run and feed chip board through 8. Press Stop once lamination runs smooth and
rollers clear

41
 Large Format Laminator - Laminating
Overview
• The large format laminator puts a sheet of
plastic coating on the top and bottom of
large format prints
• Be sure you have the print lined up before
you insert it into the machine, because you
cannot correct the skew once it reaches the
rollers
• Issues with wrinkling and bubbles on the
laminator are sometimes due to it being set
too hot, or running too fast. Slow the speed
and turn the temperature down and that may
help solve the problem

Materials & Equipment Required

• Lamination Film Tension
• Cleaning Eraser Lever
• Cleaning Kit

Keypad

Steps
1. Set Tension Lever on right of machine to last notch on the bottom (Heavy Gauge)
2. Set Temperature to 230 °F and Speed to 5 on the keypad on the front of the machine
• Modify speed as needed. For thicker media, you may use speed 4 for better adhesive melting
3. Once the ready light is lit, press Run
4. Line up poster square with machine and let machine feed paper through. You can unscrew the knobs on
the left to adjust the position of the feed guide if necessary
5. Once poster passes the slide cutter, press Stop on keypad and use the slide cutter on the back of the
laminator to cut print off the laminator
• Use rotary paper cutter to cut excess laminate
Maintenance
1. Should adhesive get on the rollers, clean using the Gummed Eraser, rubbing the rollers until clean
2. Should a jam occur, use the Reverse button to attempt to clear. If laminate needs to be cut, cut carefully
and avoid rollers
3. Any other service issues should be resolved through a Facilities Maintenance ticket

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 Large Format Laminator - Laminating
1. Set Tension Lever to bottom position 2. Set Temperature to 230 °F and Speed to 5

3. Once the ready light is lit, press Run 4. Line up media and feed through rollers

5. Press Stop, after media has passed through,

then cut with slide cutter

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 Large Format Laminator - Mounting
Overview
• The large format laminator is used to
laminate prints, but it can also mount
prints onto heat activated foamboard
for display
• If there is laminate currently threaded,
you must carefully remove it using a
lamination knife or pen and pull the
excess away towards you and
NEVER through the device
• NEVER use scissors near the heat
rollers as this can lead to
permanent damage

Materials & Equipment Required

• Large format laminator
• Heat activated foam boards
• Lamination knife or pen
• Foamboard cutter

Steps
1. Use about an 6”- 8” piece of excess foam board to use in front of your board as a leader board
2. Set Tension Bar on right of machine to second notch from top (3/16 setting)
3. Set Temperature to 280° and Speed to 2.
• If coated paper is peeling when mounting, set the temperature between 230-250, or use
the wax paper sheets found in between the packaged boards on top of the print before
running
4. Once Ready light is on, press Run and insert leader board first
5. Line up your foam board with poster attached to leader board and guide board through until it
has reached the second set of grey rollers
6. Once board passes through completely, press Stop on keypad
• Trim board with foam board cutter once mounting has been completed

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 Large Format Laminator - Mounting
1. Set aside a 6” - 8” piece of foam board to use 2. Set Tension Bar to second notch
as leader board

3. Set Temperature to 280°and Speed to 2 4. Once ready light is on, press Run and insert
leader board

5. Line up foam board and guide through rollers 6. Press Stop once board has passed through
completely

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 LF Laminator - Mounting & Laminating
Overview
• Mounting and laminating to board
combines both processes of mounting
to board and laminating
• This process makes the mounted
boards a more water and UV
resistant, but they are only suitable for
use indoors

Materials & Equipment Required

• Large format laminator
• Heat activated foam boards
• Lamination knife or pen
• Foamboard cutter
• Lamination film

Steps
1. Use about an 6”-8” piece of excess foam board to use in front of your board as a leader board
2. Set Tension Bar on right of machine to second notch from top (3/16 setting)
3. Set Temperature to 280° and Speed to 2.
• If coated paper is peeling when mounting, set the temperature between 230-250, or use
the wax paper sheets found in between the packaged boards on top of the print before
running
4. Once Ready light is on, press Run and insert leader board first
5. Line up your foam board with poster attached to leader board and guide board through until it
has reached the second set of grey rollers
6. Once board passes through completely, press Stop on keypad
• Trim board with foam board cutter once mounting has been completed

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 Business Cards
Overview
• Your store may have either a manual
business card cutter or an electric cutter to
produce same day business cards
• There is an acetate template available via
iPro #04278 that will help determine if the
Xerox printer bypass tray’s margins or the
business card cutter’s alignment needs to
be adjusted
• There is a metal adjustment wheel on the
CC-228 that can be moved to adjust the
page left and right, while the manual cutter
can be adjusted using the two sets of plastic Waste Tray Metal Alignment Wheel
guides

Materials & Equipment Required

• Cardmate manual business card
cutter, Duplo CC-228 or BC-12
electric cutter
• Libbed file from OPC Queue
• 12 pt. Gloss or Matte Stock
• Xerox Color Copier

Steps for CC-228

Usage
1. Power device on
2. Choose job Setting #2 by pressing Job, then Enter to confirm
3. Set feed tray lever to Setting 3
4. Load paper, then press red diamond Start button
• Machine will deliver finished cards to the catch tray, and waste to the waste tray below

Maintenance
1. Empty waste tray after each job, being careful to avoid contact with slitter blades
2. Should a jam occur, attempt to clear by pressing Jog button to advance paper
3. Any other service issues should be resolved through a Facilities Maintenance ticket

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 Business Cards
1. Power device on 2. Choose job Setting #2 by pressing Job, then
Enter to confirm

3. Set feed tray lever to Setting 3 4. Load paper, then press red diamond Start
button

Feed Tray Pressure Adjustment

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 Coil & Comb Binding - Overview
Overview
• The binding machine, no matter the model,
has punch dies that are used to punch
paper in order to create bound books
• If too much paper is placed in the machine
at once, the die is likely to stick or even lock
up completely. 20 pages is the maximum
recommended limit
• It’s a best practice to punch the front and
back covers together, or if you are punching
covers separately, to put a piece of paper in
between each cover

Materials & Equipment Required

• Any binding machine - MP2500iX,
Rhinotuff HD7000, or Magnapunch
• 3-in-one machine oil - iPro # 04592

Steps the machine, and the pins out of the die to attempt to
un-jam it. Carefully wiggle a few sheets of paper on
Usage the outside of the die at a time in an attempt to release
1. Ensure Correct Die is placed in machine for either coil it
or comb binding 4. Any other service issues should be resolved through a
2. Ensure Die Locks on side of machine are set to lock Facilities Maintenance ticket
(Select Models)
3. Set Guide to correct paper size 11,14, etc.
4. Tap the stack of paper lightly with your hands to en- Billing
sure it’s fully in the die • When configuring the order in OPC, be sure to include
5. Press foot pedal or punch button to activate the ma- the following charges at a minimum:
chine • Color or B/W impressions
Maintenance • Any applicable paper upgrades
1. Weekly & After Large Orders - pins on die need to be • Coil or Comb binding as appropriate
oiled using 3 in 1 oil by lightly running oil across pins • Covers and Backs as appropriate
and work die in and out to lubricate entire set of pins • Tabs (if necessary)
2. Once oiled, use a few scrap test sheets to clean off • If the order must be configured at POS, be sure to add
any excess oil and residue by punching sheets the appropriate services, as listed above, from the
through the machine CPD Price Book for each item
3. If paper is stuck in the die, you can take the die out of

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 Folding
Overview
• A folding machine can fold large
quantities of paper quickly
• It’s a best practice to use a few test
sheets in the machine so you can get
the fold lined up accurately before
starting to fold an order
• The machine will only fold one sheet
of paper at a time, however the Xerox
machine is able to perform a half fold
of multiple pages simultaneously

Materials & Equipment Required

• A folding machine - examples include
PF-P320, PF-P321, 207M, 206M,
MY2045
• Paper stock - excluding cover/card
stock and glossy paper

Steps Billing
1. Lift lever on paper feed tray and ensure pa- • When configuring the order in OPC, be sure to
per is fit tightly to the front and is square. include the following charges at a minimum:
2. Select paper Fold Type from front of ma- • Color or B/W impressions
chine by pressing the button until the dot is
on the desired fold. • Any applicable paper upgrades
3. Select Paper Size from front of machine by • Folding (under Finishing tab)
pressing the button until the dot is on the de- • If the order must be configured at POS, be sure
sired paper size. to add the appropriate services, as listed above,
4. Press Test button and it will run two copies to from the CPD Price Book for each action
see if the fold is correct.
5. If correct press Start button and machine will
run through paper amount that is loaded.
• The machine will not fold cardstock or
glossy paper.

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Cut Sheet Media / Original Type / Image Options Guide

Cut Sheet Media Types

Cover A superior cardstock with a superb "soft feel" surface. Great for postcards and rack
cards.

Text A lighter weight stock for brochures and presentations.

Index A durable cardstock with a smooth, hard surface for medium applications.

Matte A coated paper with a soft or limited sheen, still retaining a smooth feel.

Gloss A coated paper with a shiny or more reflective sheen, often used for photographs.

Xerox Original Types

Text For Text only documents, or documents with solid colors. Will enhance contrast and
help to eliminate backgrounds. Ideal for most text documents or solid color artwork.

Light Text Similar to text, but increases contrast further, and darkens the output to help the
visibility of light test. Ideal for copying receipts or faded documents.

Photo & Text Ideal for most print jobs. This is the default setting, and helps to ensure images and text
are balanced for documents where they are mixed.

Photo Eliminates background suppression, allowing the capture of greater detail and color
gradients. Ideal for images.

Photograph Helps to lower contrast and increase sensitivity to color gradation. Ideal for printed
photographs.

Map Retains sharpness, but disables background suppression to capture detail. Ideal for
maps or even customer created artwork.

Xerox Image Options

Sharpness Sharpness establishes clear difference between adjacent pixels, EX: The sharpness
control is particularly useful in enhancing pencil lines or suppressing pasted lines.
Generally, text looks better with more sharpness while pictures may require less.

Background Helps mute background colors or stains on documents to be copied. Be sure to select
Photo for detailed images as this will disable this feature.
Suppression
Contrast Contrast enhances color separation, EX: Increasing contrast moves gray toward black
or white while decreasing contrast makes blacks and whites appear gray.

Brightness The Brightness (Lighten/Darken) control makes all tones lighter or darker, EX:
Increasing Lightness/Darkness moves all tones in the image toward white while
Decreasing Lightness/Darkness moves all tones toward black.

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 Acronym Reference Guide
AOV Average Order Value
Our selling process - Ask & Discover, Recommend a Total Solution, Close the
ARC Sale
Business Solutions Division - The branch of Office Depot responsible for
BSD managing Contract customers

BTS Back to School

CPD Copy and Print Depot

NPS Net Promoter Score - Our system for rating customer satisfaction

Fiery A print server attached to the Xerox copier that processes print jobs

Facility Maintenance System - System to place tickets for repairs of finishing

FMS equipment, Iron Mountain Service, and requests for electrical repair

GMillenia - Web based order entry system. GMIL contains the Online Print
GMIL Center, and allows for the delivery of all items within our catalog

GSM Grams per Square Meter - Used to measure the thickness/weight of paper

iAbol Shipping software used to process FedEx and USPS packages

iProcurement - Ordering system the General Manager uses to order print

iPro supplies. Supply items are found on the Inventory Supply Sheet.

Long Edge Feed - The long edge of paper should feed into the machine when
LEF this setting is selected

NCR No Carbon Required - Used in reference to multiple part forms

OPC Online Print Center - Our print order configuring system that exists in Gmillenia

POS Point of Sale - The register

PT Point - Used to measure the thickness/weight of paper, or size of font

RPC/RPF Regional Print Center - Closed door print facility, produces large orders

Short Edge Feed - The short edge of paper should feed into the machine
SEF when this setting is selected

SMB Small/Medium Business

Standard Operating Procedure - All SOPs live as documents, and can be
SOP found on the Store Portal
SPC Store Purchasing Card

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