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RNT 394req TGT E1 Did Uttaraib 31102013

This document serves as a service agreement for intranet services between ADN Telecom Limited and TGTSourcing Asia Ltd., detailing client particulars, billing information, connectivity, and service details. The agreement outlines the terms and conditions, including fees, charges, and responsibilities of both parties. It also specifies contact persons for various aspects of the service and includes an undertaking from the client acknowledging the terms.

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0% found this document useful (0 votes)
29 views2 pages

RNT 394req TGT E1 Did Uttaraib 31102013

This document serves as a service agreement for intranet services between ADN Telecom Limited and TGTSourcing Asia Ltd., detailing client particulars, billing information, connectivity, and service details. The agreement outlines the terms and conditions, including fees, charges, and responsibilities of both parties. It also specifies contact persons for various aspects of the service and includes an undertaking from the client acknowledging the terms.

Uploaded by

mehedi
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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ADN Telecom Limited

T e l e c o m (Formerly known as Advanced Data Networks System Limited)

Notes:
1. This form will be treated as service agreement for intranet services of ADN Telecom Limited
2. The terms and conditions are as set out in the Service Level agreement for ADN Telecom Limited,
3. Please state "NA" where applicable.
SECTION A: PARTICULARS OF CLIENT

PO Number.: Date: October 31,2013 Target Deadline: November 15,2013

Client / Organization Name Certificate of Incorporation / Business Registration No.

TGTSourcing Asia Ltd.

Registered Business / Correspondence Address

Unit 1009-1023A, 10/F, Trade Square, No. 681, Cheung Sha Wan Road, Cheung Sha Wan, Kowloon, Hong Kong

Customer Authorized Person Designation Contact Number

Mr. Shivshankar Nayak Sr. Category Merchandise Manager +8801766678463


SECTION B: BILLING INFORMATION
Billing Contact Person Designation Contact Number

Mr. Shivshankar Nayak Sr. Category Merchandise Manager +8801766678463

Billing Address

Unit 1009-1023A, 10/F, Trade Square, No. 681, Cheung Sha Wan Road, Cheung Sha Wan, Kowloon, Hong Kong

Billing Currency: BDT US$ Others (Please Specify) Billing Frequency: [x] Monthly Quarterly

SECTION C: CONNECTIVITY, SERVICE AND BANDWIDTH DETAILS

Service Type Rental Sales fj Others (Please Specify)

Connection Media Fiber Connection Type Protected LLC

Required Bandwidth 1xE1 Interface RJ45 Contract Term 12 Months

Service Details & Remarks

El Gateway, 10 Channel El with 60 DID

SECTI
TION D: SITE DETAILS
A-End Detail Address B-End Detail Address

TGT Sourcing Asia Ltd.


ADN Telecom Ltd.
Giant Business Tower (GBT), Level # 7, Plot # 3 & 3/A
Red Crescent Concord tower, 19th Floor
Sector # 3, Dhaka Mymensing Road, Uttara C/A
17 Mohakhali C/A, Dhaka-1212
Dhaka-1230, Bangladesh

Contact Person, Designation & Contact Number Contact Person, Designation & Contact Number

Mr. Shivshankar Nayak, Sr. Category merchandise Manager Md. Mahfujul Alam, Sr. Manager - International Business
Cell:+880 176 667 8463 Cell:+880 193 888 4455

SECTION E: ADN SHOULD CONTACT FOR SECTION F: ADN SHOULD CONTACT FOR
UNIFICATION ON THIS APPLICATION TECHNICAL SETUP, TESTING & COMMISSIONING

Name : Mr. Shivshankar Nayak Name : Tanvir Ahmed Siddique

Designation :Sr. Category merchandise Manager Designation : Manager

Tel / Mobile : +880 176 667 8463 Tel / Mobile :+880 193 888 4473

E-mail : [email protected] E-mail :[email protected]


[SECTION G: FOR 24 HOURS MAINTANANCE LIASON, ADN SHOULD CONTACT

Name Designation

Tel/Mobile : Fax E-Mail:

SECTION H: FEES & CHARGES

The Fees and Charges shall be in accordance with the following points (Please tick as applicable):

ADN offer/Quotation Quotation Via E-mail If via E-mail, please mention mailed Date:

NRC :BDT 181,500.00 MRC : AS per charge rates quoted Before Local Tax After Local Tax
Any ADN quotation referred to above, must still be valid as at the date, this application is received by ADN.
SECTION I: UNDERTAKING
I / We agree to subscribe for ADN Telecom Limited's Service(s) and the following terms and conditions which shall apply on ADN's acceptance of this
application form.

a. ADN will invoice for NRC & MRC, after confirmation of Work Order.
b. Subsequent Monthly / Quarterly recurring charge will be invoiced at the start of billing cycle.
c. ADN is not liable for interruption of services due to natural catastrophe and / or force majeure.
d. ADN is not liable for interruption of services due to the faulty of equipment used by the clients.
e. ADN provides 24X7X365 hours support and maintenance services in the following address for any kind of complaint raised by clients.

Network Monitoring & Customer Care Department Dhaka:- +8801938884420


ADN Telecom Limited +8801938884432
Red Crescent Concord Tower (19th Floor) Chittagong:- +8801938884588
17, Mohakhali C/A, Dhaka-1212, Bangladesh Sylhet:- +8801938884459
Phone: +880 2 984 1234-38 Extension: 108 & 109
Fax: +880 2 988 7551
E-mail: [email protected]

f. For any kind of interruption (except natural causes), ADN commits to solve the problem with in mentioned MTTR in SLA.
g. If clients intend to discontinue the service, the notification from client has to be made before 30 days or as SLA with 100% PTC for remaining unused
contract period.
h. ADN's Billing Terms and Conditions -
i) Client(s) shall be responsible to pay the bill within 30 days from the date of invoice.
ii) The applicable VAT/Tax will be charged as per the Bangladesh Government Rules.
Note: Initial invoice address to be TGT Sourcing in Hong Kong, Once Bangladesh office opened, we can change the invoice address and contract details.

I We acknowledge that I / We have read and understood the above terms and conditions and it may be viewed at www.adnsl.net and / or available from
ADN Telecom Limited office on written request.

/ We confirm that all information given by me / us in connection with this application is true and correct.

signature of Client's Authc/zed Officer Date (dd/mm/yyyyy) Company Stamp

7
SECTION J: FOR OFFICEAL USE ONLY
Client Code / Name: Bill Invoice Reference:

Name of the Account Manager:

Signature of the Account Manager Date (dd/mm/yyyyy) Company Stamp

Name of the HOD Signature of HOD Date (dd/mm/yyyvy)


Circulation: 1. Accounts & Finance Department
2. Credit Collection Unit

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