Abhishek Kumar
Helpdesk Executive
8210763013 m
Profile Summary
Experienced System Engineer with expertise in network
monitoring, data center management, and OBM, OBR,
SMAX, NNMi, HIPS, RHEV technologies. Proven ability to
design, implement, and optimize network s server
Key skills
infrastructure to maximize efficiency and performance.
Skilled in troubleshooting and resolving complex network s
server issues to ensure seamless connectivity. Proficient in
NNMI
utilizing advanced tools such as OBM, OBR, SMAX, NNMi,
Windows OS HIPS s RHEV for network s server management. Possess a
Linux strong understanding of network protocols and security
measures. Committed to delivering high-quality solutions
Operation agent
that align with business objectives and enhance overall
SMAX network operations. Tools use: RHEV, OBR, OBM, SMAX,
OBR NNMI, Trend Micro Deep Security Manager.
OBM
RHEV
VPN Configuration
Education
Incident Management
Server Monitoring
Network Monitoring B.A, 2021
Trend Micro Kalinga University, Raipur
Patch Management Chhattisgarh
DCA
Work Experience
Personal Information
Nov 2023 - Present
City Patna, Helpdesk Executive
Bihar PLANET INFRASTRUCTURE MANAGEMENT Pvt Ltd
Country INDIA Our company is working for BIHAR STATE
ELECTRONICS DEVELOPMENT CORPORATION LTD. in the
Department: Data Centre (BSDC) and I am working as a System
Engineer. My role s Responsibility: (1) Monitoring network s
Server availability. (2) Tools use: NNMi, OBR, OBM, SMAX s
Hobbies
HISP. RHEV. (3) Responsible for Incidents, SR and CR. (4)
Manage and maintenance all installed systems and
infrastructure.(5) Install Operation Agent in Linux/Windows
Playing PC games.
Server( 6) Install Trend Micro Deep Security Aage on server
and mapping it. (7) Generate daily report and monthly report for
node availability. (8) Manage network availability. (9) To make
an inventory report and MIS report on the weekly
/Monthly/Quarterly basis(10) Working on the Monthly SLA
Listening song Reports with PPT.(11) VPN configuration and Troubleshooting.
(12) Patch Management.
Bike riding
Apr 2023 - Nov 2023
Languages Engineer
CM Enterprises Pvt. Ltd.
Hindi Responsible for EMS tools (SMAX,OBR,OBM,NNMI) monitoring,
ticketing and maintenance of data center 1.5 Incidents, SR, CR
English s email communication with client.
Jul 2020 - Mar 2023
Junior Engineer
Tech Elecon pvt ltd
Our company is working for BIHAR STATE
ELECTRONICS DEVELOPMENT CORPORATION LTD. in the
Department: Data Center BSDC) and I am working as a System
Engineer. My roles Responsibility: (1) Monitoring network s
Server availability. (2), Responsible for Incidents, SR and CR.
(3).Manage and maintenance all installed systems
and infrastructure. (4) Physically Check Blade server Devices
s Storage Devices of Cloud Infrastructure. (5) Taking a
snapshot of VMs, migrating of VMs, Deleting of VMs in RHEV
Tools. (6).Monitoring the alerts of VMs, physical blade server
(Hosts), Storage domains, on Red hat Virtualization (RHEV)
Tools. (7) To make an inventory report and MIS report on the
weekly/Monthly/Quarterly basis.
Projects
1200 Days
Bihar state data center 1.0
Working as a junior Engineer
Server s Network Monitoring Engineer.
Responsible for Server s Network availability, server s network
incidents, installation operations agent using tools:
NNMI,OBR,OBM,SMAX,s RHEV.
190 Days
Bihar state data center 2.0
Working as a junior Engineer Server s Network Monitoring
Engineer,Responsible for Server s Network availability, server s
network Incidents,Monitoring the alerts of VMs, physical blade
server (Hosts), Storage domains,on Red hat Virtualization
(RHEV) Tools,Monitoring red hat openstack platform,
(RHOSP),Taking a snapshot of VMs, migrating of VMs, Deleting
of VMs in RHEV Tools,installation operations agent using tools:
NNMI,OBR,OBM,SMAX, RHOSP s RHEV.
