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Audit Trail Sheet - 1718617574014

The document is an audit trail for a loan application by customer Rupa Saha, with reference number B241355989, detailing the electronic logs from the initial application to the acceptance of loan documentation. It includes timestamps, actions taken, and the customer's interactions with Bajaj Finance Limited's platform, evidencing the loan transaction journey. The document concludes with information on how to resolve queries related to the loan process.

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rupaodisaha
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0% found this document useful (0 votes)
13 views7 pages

Audit Trail Sheet - 1718617574014

The document is an audit trail for a loan application by customer Rupa Saha, with reference number B241355989, detailing the electronic logs from the initial application to the acceptance of loan documentation. It includes timestamps, actions taken, and the customer's interactions with Bajaj Finance Limited's platform, evidencing the loan transaction journey. The document concludes with information on how to resolve queries related to the loan process.

Uploaded by

rupaodisaha
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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LOAN TRANSACTION AUDIT TRAIL SHEET

Customer Name : Rupa Saha


Customer ID :
Application Reference Number : B241355989
Loan Sourcing Date: 2024-02-28 13:55:19

This audit trail document evidences the complete system generated electronic logs/record to demonstrate the
commencement of exchange of information/data between Rupa Saha & Bajaj Finance Limited (“BFL”) till
the complete acceptance of Loan Application, MITC, eMandate, and Master Terms & conditions uploaded at
: B241355989 (collectively referred as “Loan Documentation”) by Rupa Saha for availing loans as
described below vide mobile OTP acceptance in respect of Application Reference Number: B241355989 as
final and binding on Rupa Saha.

The audit trail containing electronic records / Logs captured in Section - A (Audit Trail Summary Sheet of
electronic record / logs) below evidences the electronic transaction acceptance and execution by the customer
on BFL platform in connection with loan availed by the customer. Further, Section - B evidences the
chronological details of electronic transaction logs stored in BFL application(s). The electronic records
detailed in Section A and B evidence the loan transaction journey, acceptance and execution of the Loan
documentation.

Section A – Audit Trail Summary Sheet of Electronics Record/logs


Particulars Details
Application Reference Number B241355989
Loan Amount (Rs.) 27000
Loan Type Consumer Durable
Tenure of Loan 10 Months
2405:201:801
IP Address of BFL 1:102f:9d8
1:51ce:9b45:6348
103.77.45.139
IP Address of Customer's Device

Mobile number of Customer 8777833243


Email ID of Customer (if available)
CHETAN DATTA MUSTAFI
FOS Name & Emp ID
& 19948
FOS email ID(if available)
2405:201:801
FOS/Merchant IP Address 1:102f:9d8
1:51ce:9b45:6348
LOAN TRANSACTION AUDIT TRAIL SHEET

Customer Name : Rupa Saha


Customer ID :
Application Reference Number : B241355989
Loan Sourcing Date: 2024-02-28 13:55:19

Section B – Audit Trail Transaction History With Intake to


Corresponding Details in Section A above
Date & Cluster /
Action Taken Transaction Log Output log status
Time Stage
FROM: CHETAN
DATTA MUSTAFI,
Emp ID/FOS ID: ,
BFL IP Address:
2405:201:801
2024-02-28 Loan 1:102f:9d8 Loan Application Link
Application link delivered to Rupa Saha
13:41:31 Application 1:51ce:9b45:6348 TO: successfully sent
Mobile Number
: 8777833243 & ,
IP Address: Latitude:
Longitude:
of Rupa Saha
FROM:
Application Reference
Number:
B241355989,
Mobile
Number:8777833243,
IP Address:
103.77.45.139

of Rupa Saha
TO:
Rupa Saha
FOS ID: , Loan Application
2024-02-28 Loan opened / accessed the link to apply for loan by
BFL FOS Name opened and filled by
13:41:31 Application filling required details and uploading documents in
:CHETAN DATTA Rupa Saha
presence of BFL FOS
MUSTAFI,
FOS/MERCHANT IP
Address:
2405:201:801
1:102f:9d8
1:51ce:9b45:6348 ,
FOS email (if
available):,
BFL IP Address:
2405:201:801
1:102f:9d8
1:51ce:9b45:6348
FROM:
Application Reference
Number:
B241355989,
Mobile
Number:8777833243,
Customer's IP Address:
103.77.45.139

Rupa Saha of Rupa Saha


read,verified,agreed & accepted the terms and TO: Application submitted
2024-02-28 First OTP FOS Name: CHETAN
conditions of Loan Documentation (defined above) by Rupa Saha
13:41:31 Authentication DATTA MUSTAFI,
by clicking on “SUBMIT BUTTON” application to to generate OTP
generate OTP from BFL software application. FOS EMP ID: ,
FOS email ID (if
available):,
FOS/MERCHANT IP
Address:
2405:201:801
1:102f:9d8
1:51ce:9b45:6348
BFL IP Address:
2405:201:801
1:102f:9d8
1:51ce:9b45:6348
FROM:
Application Reference
Number:
B241355989,
BFL IP Address:
2405:201:801
1:102f:9d8
2024-02-28 First OTP OTP generated and sent to Rupa Saha from BFL 1:51ce:9b45:6348, OTP sent to Rupa
13:41:31 Authentication software application TO: Saha
Mobile
Number:8777833243,
Customer IP Address:
103.77.45.139

of Rupa Saha
FROM:
Application Reference
Number:
B241355989,
BFL IP Address:
2405:201:801
1:102f:9d8
2024-02-28 First OTP 1:51ce:9b45:6348, OTP Received by
OTP Received by Rupa Saha
13:42:34 Authentication TO: Rupa Saha
Mobile
Number:8777833243,
Customer IP address :
103.77.45.139

of Rupa Saha
FROM:
Customer Name:Rupa
Saha,
Application Reference
Number:
B241355989,
Mobile
Number:8777833243,
IP address of customer
Digitally accepted PDF
103.77.45.139
encrypted file
Rupa Saha clicks on "I accept checkbox" by containing in respect of
2024-02-28 First OTP putting OTP and Mobile Number to finalize said Loan
13:42:34 Authentication accepting to terms & conditions of said Loan TO: Documentation stored
Documentation (defined above) BFL IP Address: in BFL server for
2405:201:801 verification &
1:102f:9d8 validation
1:51ce:9b45:6348,
EMP/FOS/MERCHANT
IP Address:
2405:201:801
1:102f:9d8
1:51ce:9b45:6348,
FOS Name: CHETAN
DATTA MUSTAFI

LOAN TRANSACTION AUDIT TRAIL SHEET

Customer Name : Rupa Saha


Customer ID :
Application Reference Number : B241355989
Loan Sourcing Date: 2024-02-28 13:55:19

Date & Transaction Log


Cluster / Stage Action Taken Output log status
Time details
From:
Application
Reference
Number:
B241355989,
BFL System IP:
2405:201:801
1:102f:9d8
As per internal parameters and product 1:51ce:9b45:6348,
Eligibility of Loan Request
program, BFL evaluates & approves Application
Approving Loan Number
2024-02-28 Loan Eligibilty of Loan Request no. Reference
Eligibilty of Loan B241355989
13:57:38 B241355989. Number
Request successfully approved by
App Notification sent to 8777833243 of :B241355989
BFL.
Rupa Saha.
To:
Customer Name:
Rupa Saha,
Customer Mobile:
8777833243
Customer IP:
103.77.45.139

From:
Application
Reference
Number:
B241355989,
BFL System IP:
2405:201:801
1:102f:9d8
1:51ce:9b45:6348, Link containing Application
BFL sends an SMS or App Notification Application
Form is successfully sent
on Bajaj Finserv App with Link Reference
2024-02-28 Sending Link of through SMS or App
containing Application Form to the Number
14:40:23 Application Form notification to Customer -
Mobile Number 8777833243 of Rupa :B241355989 Rupa Saha on Mobile
Saha for acceptance. number 8777833243.
To:
Customer Name:
Rupa Saha,
Customer Mobile:
8777833243
Customer IP:
103.77.45.139

From:
Customer Name:
Rupa Saha,
Customer Mobile:
8777833243
Pre-populated Application Form link
Customer IP:
opened / accessed by Rupa Saha on
103.77.45.139 Customer - Rupa Saha
browser/ Bajaj Finserv App to read,
successfully accessed the
Accessing Link of understand and accept the same by
link Application Form &
2024-02-28 Application Form & clicking on “I Agree” button from IP
To: accepted the same by
14:40:23 Acceptance of same Address
BFL System IP: clicking on "I Agree" or
Clicking "I Agree" tab 103.77.45.139
similar button through
2405:201:801 Mobile number 8777833243.
1:102f:9d8
through 8777833243.
1:51ce:9b45:6348
Application
Reference
Number :
B241355989
From:
Mobile Number:
The terms of KFS along with RPS 8777833243
displayed to the Rupa Saha to read, IP address:
understand and accept the terms of KFS 103.77.45.139
along with RPS by clicking on “I KFS viewed by Customer
2024-02-28
Display of KFS AGREE” button from IP through Mobile number
14:40:23
Address103.77.45.139 of Rupa Saha To: 8777833243.
BFL IP Address:

through 8777833243. 2405:201:801


1:102f:9d8
1:51ce:9b45:6348
From:
Customer Mobile:
8777833243
Customer IP:
The terms of KFS along with RPS
103.77.45.139
accepted by Rupa Saha by clicking on
KFS accepted by Customer
“I AGREE” button from IP
2024-02-28 by clicking on "I Agree" or
Acceptance of KFS Address103.77.45.139
14:40:23 of Customer similar button through
Name: Mobile number 8777833243.
Rupa Saha To:
through 8777833243.
BFL IP Address:
2405:201:801
1:102f:9d8
1:51ce:9b45:6348
From:
BFL System IP:
2405:201:801
1:102f:9d8
Pre-populated Sanction Letter Cum
1:51ce:9b45:6348,
Chargeslip/Loan Term Sheet displayed
Application Customer - Rupa Saha
to Rupa Saha to read, understand and
Reference successfully accessed the
accept the same by clicking on “I
Display of Sanction Number Sanction Cum
Agree” button from IP Address
2024-02-28 Letter Cum 103.77.45.139 :B241355989 Chargeslip/Loan Term Sheet
14:40:32 Chargeslip/Loan Term & accepted the same by
Sheet through 8777833243 to generate an To: clicking on "I Agree" or
OTP. Customer Name: similar button through
Rupa Saha, Mobile number 8777833243.
Customer Mobile:
8777833243
Customer IP:
103.77.45.139

From:
BFL System IP:
2405:201:801
1:102f:9d8
1:51ce:9b45:6348,
Application
BFL generates an OTP for OTP based Reference
OTP Generation for confirmation (Second OTP Number OTP generated by BFL &
2024-02-28 OTP-based Confirmation Authentication) of acceptance of :B241355989 successfully sent to
14:40:32 (Second OTP Sanction Letter cum Loan Term Customer - Rupa Saha on
Authentication) Sheet/Charge Slip & sends it to Rupa To: mobile number 8777833243
Saha on 8777833243 Customer Name:
Rupa Saha,
Customer Mobile:
8777833243
Customer IP:
103.77.45.139

From:
BFL System IP:
2405:201:801
1:102f:9d8
Customer - Rupa Saha submits the OTP
1:51ce:9b45:6348,
from Mobile Number 8777833243 with
Application OTP sent by BFL is
IP Address :
OTP Submission for Reference successfully submitted by
Customer IP:
OTP-based Confirmation Number Customer - Rupa Saha for
103.77.45.139
2024-02-28 of Sanction Letter cum :B241355989 OTP-based acceptance of
14:41:02 Loan Term Sheet/ Charge Sanction Letter cum Loan
Slip (Second OTP To: Term Sheet/Charge Slip
& completes OTP-based Confirmation
Authentication) Customer Name: through Mobile number
of acceptance of Sanction Letter cum
Rupa Saha, 8777833243
Loan Term Sheet/ Charge Slip and
Customer Mobile:
Terms & Conditions
8777833243
Customer IP:
103.77.45.139

Loan Reference
Number
BFL creates Electronic records of
Electronic record :B241355989
Application Form, KFS & Sanction
Creation and Storage of Process complete and
2024-03-02 Letter cum Loan Term Sheet/ Charge
Application Form, KFS & Customer ID: electronic records stored in
18:28:57 Slip duly executed and accepted by
Sanction Letter cum Loan PDF file in BFL system
Rupa Saha & stores at BFL System in
Term Sheet/ Charge Slip
printable format.
Customer Name:
Rupa Saha

For any queries, visit our website https://www.bajajfinserv.in/reach-us. Select the tab and follow the directions to get your query
resolved. You may also call BFL Customer Care at +91-8698010101 or visit our nearest branch. This is not a toll-free number and
normal call charges will be applicable.

Regards,
BAJAJ FINANCE LIMITED
Note: This is a system generated electronic communication and it does not require any signature

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