Sr.

Business Analyst

Professional Expertise:

 Over 9 years of experience as a Sr. Business Analyst in Department of Transportation DOT/DMV In-
dustry.
 Expert in developing Business and System Requirements, Design Documents, working with require-
ments traceability matrix
 Experience in writing Request for Proposals (RFP), Statement of Work (SOW) and Standard Operating
Procedures (SOP)
 Extensively worked on AS-IS and TO-BE business processes
 Worked extensively on Business Requirements Elicitation, Issue List monitoring, Process Modeling,
Gap analysis, Risk analysis, SWOT analysis and development of Functional Specifications
 Having good experience on Organizational Change Management (OCM)
 Extensive Knowledge about all the phases of Business Analysis Life cycle like Requirements Elicita -
tion, Requirements Analysis, Requirements Documentation and Requirements Management.
 Very good at writing documents like Business Cases, Vision and Scope Documents, Statements of
Purpose and Requests for Proposals.
 Proficient in MS Office Excel (pivot tables, vlookups, hlookups, macro), Access, PowerPoint, Visio.
 Extensive experience in writing Use Cases and UML diagrams.
 Good understanding of Software Development Methodology including RUP and Agile methodologies.
Facilitated many JAD sessions and Brain Storming sessions.
 Experienced in White Box/ Black Box Testing, User Acceptance Testing (UAT), Unit, Integration, Func-
tional and Load testing.
 Assisted QA team in developing Test Scripts, Test Cases and Test Plans for the User Acceptance test-
ing.
 Strong in developing test plans, test strategies, test cases, test data, test checklists, defect tracking
& reporting, preparing test summary reports and conducting status meetings.
 Experience in conducting Backend testing by writing SQL queries and executing them.
 Ability to multi-task and work smoothly even under extreme pressure. Experienced in creating and
enhancing Test Scripts in WinRunner, QTP.
 Familiar with Load and Stress testing. Experience in Software Quality Metrics
 Excellent experience managing the whole testing process using Mercury Interactive Test Manage-
ment tool Mercury Quality Center.

TECHNICAL SKILLS:

Programming Languages : C, C++, C#, VC++, VB, VB.NET, C#.NET, ASP.NET, Java, SQL, PLSQL
Operating Systems : UNIX, Windows 95/98/NT/2000/XP, Linux.
Databases : MS-Access, MySQL, SQL Server, Oracle, Teradata, DB2, Sybase
Application Servers : IBM Websphere, ATG Dynamo, BEA WebLogic.
Internet : HTML, XML, VBScript, ASP, JavaScript, JSP, J2EE.
Automation Tools : MS Visio, Rational Rose, Rational ClearCase, Rational RequisitePro
Bug Tracking Tools : Mercury TestDirector, Rational ClearQuest
Utility Tools : MS Office Suite, MS Project, TOAD, Adobe Photoshop
Reporting Tools : Crystal Reports, SQL Server Reports (SSRS)
Data warehousing Tools : Informatica, Business Objects, Cognos, Erwin
Testing Tools : Quick TestPro (QTP), TestDirector, WinRunner, LoadRunner

New York City Department of Transportation (DOT), New York, NY

DOT's mission is to provide for the safe, efficient, and environmentally responsible movement of people
and goods in the City of New York and to maintain and enhance the transportation infrastructure crucial to
the economic vitality and quality of life of our primary customers, City residents. The main goal of DOT is
to provide safe, efficient, and environmentally responsible movement of pedestrians, goods, and vehicular
traffic on the streets, highways, bridges, and waterways of the City's transportation network
Proposed and implemented a project to enhance NYC's online buildings and street permit processing
platform to include contractor enrollment/verification and leverage Citibank's payment system to facilitate
online payments

Responsibilities:
 Gathered business requirements by driving user-group meetings and working with various global, cross-
functional and virtual teams
 Responsible for business system analysis of customizing the BPS Risk Management product with in -
volvement through the whole SDLC
 Teamed up with both internal and external software development groups to provide functional require-
ments specifications in form of use cases, business process flows, and prototypes and management re-
porting requirements
 Responsible for writing routines (Start Routine, end routine) for data cleansing and post processing.
 Involved in requirements gathering and analysis in support of data warehousing efforts and data quality
analysis for cleansing and developed ETL specifications.
 Analyzed data in Microsoft Excel by creating advanced Pivot tables and looking up data from other
sources by the use of the VLOOKUP functionality
 Recorded retention stored in Knowledge Link. Ad Hoc reporting, Admin for MS Project 2003, Excel dbase
and pivot tables, Clarity and MS Project Server Admin duties.
 Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, OOD using UML
 Involved in all phases of software development life cycle in RUP framework.
 Used Rational Rose to model the process using UML to create behavioral and structural diagrams.
 Developed detailed Developer specification to reflect technical details of the business requirements
 Performed data analysis by using SQL queries using the DB Artisan tool
Environment: Windows 2000/XP, Microsoft Office SharePoint 2007, Cognos, OPA, Rational Requisite Pro,
MS Office, SQL Server 2005, HTML, ColdFusion, Oracle, DB2, MS Project, MS FrontPage 2003, MS Access,
MS Excel, Business Objects.

Illinois Department of Transportation (DOT), Springfield, IL

The Illinois Department of Transportation (IDOT) is a state agency in charge of one of the largest and most
effective multi-modal transportation systems in the nation including roads, railways, airways, waterways,
canals, and terminals such as airports, railway stations, bus stations, warehouses, and intermodal facilities.
IDOT is responsible for sustaining, strengthening, expanding, and maintaining this system. IDOT will be
recognized as the premier state department of transportation, and accomplishes this by partnering with
state, federal, and local entities to ensure the transportation network fosters and supports economic
growth at the community, regional, state and national levels.

Responsibilities:
 Worked closely with teams of BA’s, developers, users and testers throughout the entire development
life cycle, to identify and manage requirements, execute, track, and report on functional and integra-
tion test cases generation and execution of assigned modules.
 Used Sitecore’s Web Content Management System (CMS) completely leverages the Microsoft stack to
underpin .Net based enterprise class Web Content Management System.
 Involved in Design mappings, created data flow diagrams and documented the ETL high level and low
level design approach.
 Integrate the QC to QTP with the help of connectivity feature in QC.
 Designed workflows using Datastage to perform ETL on the data from the staging area to the data
store and to the product master data marts, used business objects for creating reports.
 Designed and developed project document templates based on SDLC methodology.
 Developed QTP scripts using Vbscript and executed through QTP and updated results in QC
 Responsible for Mainframe Testing and Automation of Mainframe process using QTP TE Add-ins
 Involved in setting up the End-to-End testing with Optimal Trace to review requirements in early stages
of SDLC and designed baselines for testing activity to finalize the test plans and test cases.
 Establish documentation for agile methodology for implementation with a very water-fall-centric devel-
opment team.
 Wrote Test Cases in HP Quality center that would test various Test scenarios.
 Utilized Agile/ SCRUM and PMI methodologies to monitor, steer and develop project objectives.
Environment: LoadRunner7.8, Windows NT, QTP 9.0 , TFS, UNIX, Mainframe, Optimal Trace, DOORS, HP
Quality Center 9.0, VB Script, , SQL, TOAD, Weblogic, Agile, HTML, MS Excel, MS Office.

State of Wisconsin (DMV), Wausau, WI

HR 418, Real ID Act, mandates that each State must meet the Real ID Act requirements. Changes for the
issuance and maintenance of identification documents will have a significant impact on DMV Driver
License systems and the external users of those systems. It includes capture of full legal name, residence
address, INS requirements, document security, etc. Document verification requirements provide for the
authentication of presented documentation with the issuing source.

Responsibilities
 Analyzed existing reports and defined business requirements and business process flows
 Conducted JAD sessions with PM, SMEs; facilitated interviews with end users and hospital
administrators to collect business requirements
 Built a business process model using Rational Rose and Visio.
 Gather detailed business and technical requirements and participate in the definitions of business
rules and data standards.
 Facilitated SME interviews and assisted in identifying and analyzing the possible technical solutions.
 Assist DW data analyst in analyzing existing reports and identifying iteration metrics;
 Performed requirement analysis, went through use cases according to the flow of patient data and
rules of security sharing.
 Participate in business systems planning for integrated analytic needs; participate in defining
approaches and priorities for satisfying needs.
 Aided management in standardizing web applications by preparing GUI standards and recommend-
ing alternatives for incorporation in a phased, iterative manner.
 Was responsible for Prior Authorization & Treatment Authorization Request forms.
 Assisted in data mart design and prototyping
 Designed and Administered Teradata Scripts, Tables, Indices and Database Objects
 Created test scripts for all the test cases in PL/SQL.
 Involved in creating reports for the end users using Crystal reports from the gathered requirements.
 Wrote PL/SQL statement and stored procedures in Oracle for extracting as well as writing data.
 Assisted in mapping the requirements to the source systems, the DW and applicable data marts.
Environment: Windows XP professional, MS Office, MS Excel, MS Access, Business Objects, Crystal
Reports, UNIX/Oracle Platform, XML, Oracle Application server 10g, DB2, ColdFusion, Oracle Pl/SQL, HTML,
MS Visio, RUP 2002

Registry of Motor Vehicle (RMV), Bismarck, ND

Registry of motor vehicle monitor, supervise and inform various state and federal agencies. This informa-
tion pertaining to the Driver's license, State Identification cards, motor vehicle records, accident records,
liquor licenses, driver's driving records etc.

Responsibilities:
 Designed the business requirement collection approach based on the project scope and SDLC
Methodology.
 Used XML for building and parsing of Application Configuration file.
 Used Castor to create objects from XML documents.
 Conceptualized primary process flow diagrams using Microsoft Visio and CaseWise tool sets.
  Responsible to import the data from Crystal reports by using Business Objects Live office into
Microsoft Excel and Word.
 Conducted interviews with key business users to collect requirement and business process informa-
tion.
 Developed business process models in RUP to document existing and future business processes.
 Performed extensive requirement analysis including data analysis and gap analysis.
 Designed and developed project document templates based on SDLC methodology.
 Developed business requirement specification documents as well as high-level project plan.
 Comprehensively work with requirement gathering for Enterprise reporting system using Requi-
sitePro.
 Designed and developed all Use Cases and UML models using Rational.
 Developed Sequence Diagrams, OOD using UML.
 Wrote PL/SQL statement and stored procedures in Oracle for extracting as well as writing data.
 Established a business analysis methodology around the RUP (Rational Unified Process). Helped de-
velop use cases, project plans and manage scope.
Environment: Windows NT 4.0, Erwin, XML, VBA, DB2, Oracle, ColdFusion, Dbase3, DOS and UNIX
Sequential Files, MS Office (Word, Excel, Access, Project, PowerPoint, Outlook), HTML, ERWIN,GIS Tools.

Pennsylvania Dept of transportation, Harrisburg, PA

PennDOT is a customer-driven service organization responsible for the planning, design, construction, and
maintenance of Pennsylvania's multi-modal transportation system. The project dealt with migration from
legacy platforms to a Mainframe platform. The project effort was to direct the generation of reports using
the Business Objects tool with back end processing executed by Oracle. In the future the Business users
will use the migrated reports with superior efficiency and enhanced features

Responsibilities:
 Conducted weekly meetings for deciding the Policies and Procedures to be followed while
constructing new sites.
 Performed the requirement analysis, impact analysis and documented the requirements using
Rational Requisite Pro.
 Documented the server farm requirements and requirements related to security within Share Point
and using Windows Active Directory.
 Followed a systematic approach to eliciting, organizing, and documenting requirements of the
system.
 Worked extensively with the QA team for designing Test Plan and Test Cases for the User Accep-
tance Testing.
 Verified the Business Scenarios on new builds to allow extended testing by the QA team.
 Dedicated a good portion of time with the QA team in front-end, back-end and Regression testing.
 Analyzed the test results from QA teams using Performance Studio Analysis to create various sce-
narios.
 Reviewed the Joint Requirement Documents (JRD) with the cross functional team to analyze the
High Level Requirements.
 Conducted interviews, meetings and JAD sessions during the process of Requirement Gathering.
 Planned and documented procedures for data processing and prepared data flow diagrams for the
application.
 Analyzed and translated business requirements into system specifications utilizing UML and RUP
methodology
 Updated the impacted MS Access tables.
 Worked extensively with MS Excel and MS access
Environment: Windows 2000/XP, Microsoft Office SharePoint 2007, Cognos, HTML, Rational Requisite
Pro, MS Office, SQL Server, MS Project, MS FrontPage 2003, MS Access, Oracle Pl/SQL, DB2, ColdFusion,
EDI, Documentum 2.0.,UML.

Education:
MBA (human resource management)