POWERWALL WITH BACKUP GATEWAY 2
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The Powerwall 2 AC (Backup Gateway 2) Installation Manual (North America)
can be found in the Installation section in the Powerwall documents
BACKUP GATEWAY 2 OVERVIEW
Ethernet Port
Optional Internal
Panelboard
Non-Backup Loads
Neutral-Ground Supply Terminals
Bonding Strap
Backup Loads
and Generation
Load / Generation Load / Generation
Neutral Terminals Ground Terminals
Main Neutral Terminals
Main Ground Terminals
SYSTEM WIRING CONFIGURATIONS
Backup Gateway Backup Gateway
Without Internal Panelboard With Internal Panelboard
WHOLE HOME BACKUP
Where all loads can be supported by Powerwall
Powerwall and Solar Powerwall and Solar
in existing panel on backup internal panelboard
PARTIAL HOME BACKUP
Heavy loads cannot be supported by Powerwall
Heavy loads in existing Heavy loads on non-backup
non-backup subpanel internal panelboard
See System Wiring Diagrams in the Installation Manual
for detailed diagrams of common configurations
LEGEND
Backup Loads Non-Backup Loads High Demand Loads
REQUIRED TOOLS SUGGESTED TOOLS
3/16” 5/16”
1/4” 7/16”
MOUNT POWERWALL
Max 9 mm
1 A
A Material B Minimum Embedment
Wood Studs 2 1/2”
1/4”beyond back of plywood
Plywood
(min 1/2”plywood)
3 threads beyond
Metal Studs
stud / backing
Concrete / Masonry 1 1/2”
2 1/2”into wood studs
Channel Strut
3 threads beyond metal studs
See Powerwall Mounting Details in the
Installation Manual for additional details
2 3
4
SIDE CABLE ENTRY REAR CABLE ENTRY
CLICK
MOUNT THE BACKUP GATEWAY
6 BOTTOM, REAR, OR SIDE CABLE ENTRY
OPTIONAL: TOP CABLE ENTRY VIA CONDUIT HUB KIT
7
x4 included
Sealing washers
must be installed
8 IS GATEWAY INSTALLED AS SERVICE EQUIPMENT?
GATEWAY IS NOT INSTALLED AS SERVICE EQUIPMENT
NO REMOVE NEUTRAL-GROUND BONDING STRAP
GATEWAY IS INSTALLED AS SERVICE EQUIPMENT
YES INSTALL MAIN BREAKER
See Wiring Reference in the Installation Reference Manual for breaker types
MAKE BACKUP GATEWAY AC POWER CONNECTIONS
9
SUPPLY SIDE CONDUCTORS
1 ¼”
6 AWG - 250 kcmil
6 AWG - 250 kcmil
6 AWG - 250 kcmil
275 in-lbs
5/16”
¾”
14 AWG - 2/0
120 in-lbs
3/16”
BACKUP LOAD
PANEL CONDUCTORS
1 ¼”
6 AWG - 250 kcmil
6 AWG - 250 kcmil
6 AWG - 250 kcmil
275 in-lbs
5/16”
¾”
14 AWG - 2/0
120 in-lbs
3/16”
NON-BACKUP
PANEL CONDUCTORS
1 ¼”
6 AWG - 250 kcmil
275 in-lbs
5/16”
¾”
14 AWG - 2 AWG
14 AWG - 2 AWG
14 AWG - 2/0
120 in-lbs
3/16”
OPTIONAL: INSTALL INTERNAL PANELBOARD
10
11 BACKUP INTERNAL PANELBOARD
OR
NON-BACKUP INTERNAL PANELBOARD
12 INSTALL BREAKER HOLD-DOWN
MAKE POWERWALL AC POWER CONNECTIONS
13
7/16”
10 - 8 AWG
10 - 8 AWG
10 - 8 AWG
CONNECT COMMUNICATION WIRING
14 3/8 in
18-16 AWG
18-16 AWG
24-16 AWG
24-16 AWG
MULTI-POWERWALL COMMUNICATION WIRING
GND
12 V +
CN +
CN –
Drain
Ground
INSTALL OPTIONAL REMOTE DISABLE SWITCH
15
See Install Optional Remote Disable Switch in the Installation Manual for
information on switch operation and design considerations.
INSTALL METERING
METERING OVERVIEW
Correct Metering Installation
All Site loads monitored with two integrated CTs
All Solar monitored with one auxiliary CT
All Site loads monitored with two auxiliary CTs
All Solar monitored with one auxiliary CT
Incorrect Metering Installation
Non-Backup Site loads
are not monitored by
Secondary Solar is
integrated CTs
not monitored
CT ORIENTATION
Power Flow Power Flow
LABE
L
CT Label Source of Power
16 INSTALL SOLAR METERING
INSTALL REMOTE SITE METERING
(Required for Home Loads upstream of Gateway)
1
2
Note: If installing a Neurio meter and additional CTs, connect the
Neurio over Wi-Fi to update
See the Installation Manual for a detailed overview of metering, system
wiring diagrams with meter placement, and instructions for installing a
remote Neurio meter.
CONNECT BACKUP GATEWAY TO THE INTERNET
17 Ethernet 2.4 GHz / 5GHz Wi-Fi
AND / OR
HOMEOWNER NETWORK
HOMEOWNER PASSWORD
CLOSE WIRING COMPARTMENTS AND POWER ON
18 19
20
ON
21
COMMISSION THE SYSTEM
22
TPN: 1232100-XX-X
TSN: TGYYYYYYYYYYYY
Password: ZZZZZZZZZZ
Join TEG-YYY Wi-Fi
23
http://TEG-YYY
[email protected]
TPN: 1232100-XX-X
TSN: TGYYYYYYYYYYYY
Password: ZZZZZZZZZZ ZZZZZZZZZZ
Use Chrome: Incognito mode or Safari: Private Browsing mode.
Work in one browser tab only.
For security message Your connection is not private, select
Advanced and Proceed.
For Error: Bad Credentials, select FORGOT PASSWORD
TIPS
to reset password.
For Error: Login Error (Cannot Start Wizard), select Click for
More and tick the Force Launch Wizard option. Try again.
If experiencing other issues, refresh the web page.
If issues persist, reboot Gateway using RESET button.
